Bharat Petroleum [BPCL] Complaints & Reviews

Bharat Gas — non booking on time

Our distributor M/s Ashwani Gas, Ashok Nagar has delivered the LPG cylander after 10-15 days from the date of its booking every time and they are taking next booking after 21 days from the date of previous delivery instead of date of booking.

yea I agree with your words, because I am facing the same problem.

It is a pain to book a refill over telephone from Victory Gasthrough phone nos.).the phone was always show
engaged or whenever it rang it was not attended. It is a repeating story every month. My neighbors also has the same complaint..
I have booked a complaint with the bharat gas in this regard, but without any redressal.

Consumer Details:
LALIT
10994

I am a consumer of Bharat Gas vide consumer No.: S-10467 registered with M D Enterprises, 5-Vishal Market, Permanand Colony, Delhi.
I want to draw your attention towards un-respectful and non-cooperative attitude of the dealer and the staff of M D Enterprises, 5-Vishal Market, Permanand Colony, Delhi. I submit my complaint as under:

1) The telephone Nos. 27224950 and 27118559 goes always busy for days altogether and one will not be able to book a refill despite best efforts of days together over telephone.
2) On the 14th or 15th of January’ 2010, I went to the agency personally and physically to book a refill/cylinder with my complaint of about non- availability of telephone. I was suggested to book a cylinder through SMS>lpg>52725. I was asked to get registered with them for SMS service to which I happily agreed and offered two mobile Nos [protected] & [protected] and they assured me that next time I shall be able to book a cylinder through a very simple process of SMS.
3) Now I have been trying to book my cylinder through SMS but to my amaze I am getting a reply that I have not been registered yet for the service yet. Surprising that after elapse of more then 20 days my request to register my self for SMS service is still pending with the agency. And telephone is working to book a cylinder. It is always giving busy tone for the last 3days.
4) When I got to their place on the 15th of January, 2010 with a request to gather a cylinder from their Godown as I had exhausted my cylinder, I was told that it is not possible as the cylinder can be delivered only after 7 days of booking.
5) On heated exchange of words and a threat to complaint over internet, my cylinder has reached my home before I reached. And even the empty was lifted and replaced the refill without money (which was collected later) from my roof in my absence.

Please help and this agency to behave in business like manner.

Hi All,

I truly agree that Manav enterprises has the worst customer care in terms bad delivery, non pick up of calls, extra charges.I booked a gas via telephone call to[protected] on 15th June and I was told that my booking is done and it will be delievered ater 25 days.I called up on 12th July to check the status and I was told no booking is done for my consumer no on June 15th.I havent got the gas till now and I am suffering.

Please cancel the license of this Manav enterprises at Fraser town Bangalore.It would be a great justice and kind act to humankind if you do so.God will bless you if you do so.

Thanks
Mariam Thomas

I have applied for new gas connection and submitted the application on dated 13/6/2012 to M/s Bharat Gas Raja Garden Chowk, New Delhi. Every time whenever I called up telephonically and personally for my new connection, they have given no satisfactory response, only simple words they have spoken that new connection will be made available next month. This practice is still continued.

Please let me know when I get my new connection, wasting my time again and again to follow the matter.

Kindly look into the matter as early as possible.

Ravinder B Roy
B-118 (3rd floor) Tagore Garden, New Holy Child School, New Delhi
ph-[protected]

Dear Sir,

We are your customer our connection 14454. we are booked (M/s SINGH ENTERPRISES STATION ROAD TANDON PLAZA BUDAUN) cylinder on dt 19.04.09 our booking number 102 but till date not delivered gas cylinder. We are asking concern person he saying again again 2 or 3 days delivered then we are call after 3 days for cylinder he pick the phone out side.
Pls take the necessary action

SHAILENDRA KUMAR SAXENA
[protected]

This distributor doesn’t know the basic ethics of serving customers, through phone booking is almost impossible. Also visiting that office for booking also not easy job.Whenver I visit that office seeing many unhappy customers, not sure why India’s reputed company had such kind of corrupt distributor, can’t they stop their agency or warn them?

sir, i am a customer o[censored] are lpg, is full of dis satishfied o[censored] are service in counter puri, orissa.the delivery of gas is more than one month since the date of booking.please check it .thanks

I got connection from the same distributor without any delay and problem.

Dear Sir,

We need to tranfer the connection to our new address. we are missing the Gas book, so we need the duplicate gas book. how we can get the gas book

Kindly clarify the details.

Thanks
Regards,
Muthuselvan
E-Mail [protected]@gmail.com
Cel No:[protected]
[protected]

Sir,
I have taken a single cylender connection. I need D.B.C. and I asked so many times from gas agency for taking DBC. But they refuse for this and say DBC is not being given by the company..

Pl. tell me what is the procedure for DBC and What is being this DBC When?
Because I am very needy person. Without DBC I can'nt go.

Anita Verma

Sir,
I am siva kumar having consumer id no: gn 1430 svno[protected] t no [protected] distributeor code: 139954 Gurunank bharat gas agencies Talera, Bhundhi (DT) Rajastan. Sir i missed that T V . I want to know the deatails to get Duplicate one please send the procedure to MY MAIL ID


Thanking you sir

P. Siva kumar

Sir,

I have booked a new connection on April 17th of 2009 with your dealer named Jayabharath. their adress is here.
JAYABHARATH GAS

PERINGATHUR

TALASSERRY(TELLICHERRY)

KANNUR DISTRICT

KERALA STATE

PIN.670675

Please do the needfull.

Siva Sankaran.
Pullott Kavil(house)
Peringathur
Talasserry
Kannur
Kerala

I have been transfered From bhawani mandi to faridabad, so i have surrender the Cylinder & regulator to rishab gas agency bhawanimadi on 14/12/10.and collected the T.V
i made a request at rathi gas agency faridabad sec-37 for gas connection. they said you are in waiting, from that day i am daily calling them for connection but every day they replies, THEIR IS NO SUPPLY FROM COMPANY & WE CANT SAY WHEN THEY WILL SUPPLY.
So you are requested to look in this matter & do the needful

Cell No [protected]

I have been transfered From SATARA to PUNE, so i have surrender the Cylinder & regulator to gas agency Satara two months before and collected the T.V
i made a request at Rajaram Bappu gas agency Katraj Pune for gas connection. they asked for agreement on Rs. 100 stamp. Agreement done on two Rs. 50 stamps but agent says that you have to take attach photograph of owner. Every time agent asking for new type of proofs.
So you are requested to look in this matter & do the needful.
& if not possible then provide us food bills for hotels. from Bharat gas.
We don't expects this kind of [censored]s from such a big gas service providers agents.

Sandeep Shinde.
[protected].

Dear Sir
My consumer # is 17528. I sincerely request you to, please arrange to deliver the gas cylinder as early as possible please. The Gas supply agency Laxmi Enterprises is not giving the desirable service. Kindly scrap his dealership and give it to somebody else. Thanks. SK Das

Dear Sir
I want to bring into notice that I have gas connection with M/S Anand Gas Services Connection No-29280. whenever we try to book the gas cylinder. we are informed by the gas agency that our connection has closed without any reason. we have already registered complaint to you by email many times. but no response. but I saw my booking status at internet, it has been delivered time to time every month. I do not know where it is gone. this is just a blackmailing. so please take the necessary action toward against M/s Anand Gas agency, Badarpur New Delhi .

Regards

Jamuna Kaushik

[protected]
[protected]

i want get new bharat gas lpg connection and meet the distributer(R.T.Karchiwala) they told me that bharat gas company not given a new connection in ahmednagar city.than pls.guid me how to get new connection ?
pls.send the details me.

thanking you
Nisar Ahmed

I am a consumer of bhart gas from malout(dis.mukthsar state punjab) and we are not getting the proper at the time so we go to there office and complaint and the officer didnt pay any attention towards our complaint and then they also told ur that if have any problem from us you can go to our head office and complaint o[censored]s. And they also told that they are not afraid of there head officer.
So sir i request u to take some actions toward then

I am a consumer of bhart gas from malout(dis.mukthsar state punjab) and we are not getting the proper at the time so we go to there office and complaint and the officer didnt pay any attention towards our complaint and then they also told ur that if have any problem from us you can go to our head office and complaint o[censored]s. And they also told that they are not afraid of there head officer.
So sir i request u to take some actions toward them

complaint absolutely correct...e.g I am con.No.8254 of Ponani (Kerala) distributer code 621835; neither the computer-booking phone +[protected] nor the Vodafone No.[protected] RESPONDS.
The office phone is not at all answered. ... SUNIL

I m the customer of prakash gas agency in rajender nagar sahiba bad, the main problem is that they are not attending phones properly, their no is [protected] is always busy since morning to the last time when there shop is going closed. they have supplied me a defective cyliender . im trying to contact them but there is no response as telephone is still busy. my consumer no is 17268

the poor response of prakakash gas agency rajender nagar sahibabad.

the no [protected] is remain always busy sine morning to evening

they didnt know how to behave with customers ?

late delivery of cooking gas from 15-18 days.

defective gas cyliender is supplied to me. my consumer no is 17268. im trying to register complaint regarding this but fail as telephone is busy since 09.30

I am consumer of Bharat Gas serviced & no : N10295 of Binani Distributor.14, Suren Tagore Road.Kolkata-700019.Never ever i get thourgh the phone provided by the agency. Even after 30 calls, no one picks up the calls here.Today reported 10.30 am to agency that my full cylinder is leaking but no body has turn up for rectification or repair up till now . Nobody has bother about the same but yet to get the cylinder.
Horrible experience for last 2 years & specially today.

I am consumer of Bharat gas and the no. is 43860 of Sandesh Gas Suppliers, pimpri, pune.
I have the cylinder to my native place, Kerala. The kerala people asking the net transfering letter for the connection.
I have spoken with Pune People, they are not responding for the above matter. the tyransfer no is TV No. [protected] dated 20/01/2011 and SV No. is [protected] dated 14/05/2007. Kindly do the neeful

I am not able to get the number since last 5 days.

They have a poor service. i agree to it.
regards
dev

Do not agree to receive booking even Delay of gas delivery

Respected Sir,

Myself a consumer of Bharat Gasand my delar is Vishnu Jyoti Gas Service, Brij Vihar, Ghaziabad, Propitor Mr. Amit Sharma his Telp. No. is [protected].I have booked cylinder for refiling but everytime they are delaying to delivery.So, today I wrang up and requested for booking but his office staff Mr.Deepak replied that you can not booked as it is not complete 21 days after delivery. Again I requested him please take the booking but delivery me after 21 days but he denied. It is every time same problem from them. Please do needful from your sde.

Regards,
DEBABRATA KHAMARU
Consumer No. 18516
17/C/315, Vasundhara, Ghaziabad, UP
Tel: [protected].

i have try to booking my cylinder for refiling by phone but phone not attend w.e.f. 01.07.2009 to till today(05.07.2009) . It is very very poor Seriveds.
It is every time same problem from them.

Regards,
gaya prasad
Virat nagar, alambagh lucknow

Dear
Sir/Madam
i am havung a gas connection o[censored]r bharat gas it was first at Rohit Gas service Shiva Market pritam pura
no 18327 now it has been transferred to vijay gas service no R18327 first of all they are not picking up the phone if they pick up they it will be given after 1 week ok but now my booking has been done on 11 of this month 3 days before i was replyed that next day u will get it but yet i have not recived the gas up till sending this message to u please look after the matter i will be thankfull to u [ when i was having the no with rohit gas i was getting the cyclinder next day ]
waiting fr reply
Madan Gopal Arora
A2/35 Sec 17 Rohini
Delhi 110085

I am trying for booking my cylinder for refiling by phone but phone is busy w.e.f. 16.02.2010 to till today(23.02.2010) . It is very very poor Service.
Every time same problem from them.

Regards,
Anshuman Mishra
Aashiana, Lucknow

I had booked online Bharat Gas consumer no. 20631 Friends Gas Agency, Sukhdev Vihar for the refilling of PLG cylinder on date 19.03.10 but yet today on 13.04.10 there is no response the bharat gas site showing the delivery of gas.

I had Booked for the LPG cylinder consumer no.125 in the name of satnam singhj on dt. 10.09.2010 but till today on 22.09.2010have not recieved the cylinder yet. i have been calling the distributor jagadamba gass buria chonk jagadhri. but they could not attend the phone call please take action and solved my problem which is created every month.

BPCL & HP — Petrol

On 29.11.09 night around 8.00pm my scooty dried up without petrol near by Erukenchery high road Chennai. I went to near by Petrol Bunk in Erukenchery High road (BPCL & HP) to put petrol for Rs.30 .they didn’t put the petrol for me because they minimum amount they put for Rs.40 only.
Please clarify whether the consumer have rights to ask to put petrol below the minimum amount mentioned by the petrol companies.

Hello Sir !!

This is Poonam, I am a Bharat gas consumer for past 35 years. I stay in Hyderabad in an apartment where there are 500 flats and most of the people has bharat gas connection. We not happy with the service as it is not quick, accurate and not satisfactory. I have booked LPG refill request on 12 September 2013. However till now I haven't got the delivery. When we call they never lift the call and even if they happen to lift they give false information that we are sending out the LPG Cylinder but no one turns up. Every time they give false promise. We are fed up with the lazy and the irresponsible service been provided. We even have the incharge person mobile no Mrs Sundari but she never lifts the call. It is not only me and my family been affected because of this torcher but in my society most of the families are affected. Hence I request you to please take an immediate action against the irresponsible people at Prakash Home appliances, a dealer in in Uppal location in Secunderabad Andra Pradesh.

Thanks & Regards
Poonam
[protected]

BHARAT PETROLIUM, WARANGAL PETROL PUMP, NEAR DURGESHWARASWAMY TEMPLE
The behaviour of Staff very rood, Iam the customer of the bunk since 10 years, last two month they have not maintain Ordinary Petrol, and to sale the Speed Petrol Only and the attituted of staff is very rash as you wish to purchase the petrol and not. They cheated the customers, the autometic fuel locking system is their but they cut before the number is came but fuel is cut. They says the system is not worked it is recently reinnovated bunk the attitute of the staff is cheating mentality, the owners are not interested to solve the problem.

I am also facing same problem, that my requirement is just a cylinder, but Tirupathi Gas Service (bharat gas distrs) Bhayandar (e) is says that i have to buy complete set, That is Cylinder, hot plate, regolater & pipe.It is waste of money. I have all the required accessories, need only cylinder.

Kindly help me for the same.

Thanks & Regards
Bharat
Mobile # [protected]

Mahalaxmi gas egency, mahlginagar, Nagpur (M.S) .forcing us to purchase redlebel tea or gas pipe during delivery of cylinder.that As we have already purchase both the above this is unnessassary. so please take nessasary action

Four months before i booked for a new gas connection. First i was told that i will get the connection in two monts, but it has now yet been provided.On enqiury the authorities at Raka Gas Serviece, Chinchwad, Pune said that the company has stopped providing the new gas connection at present. But ur website suggest that there is no shortage of gas supply and the new connection is provided.Please can i get the clear idea of when will it be available.

My wife had gone to book the gas at Virar agency after repeated calls to the agency failed. there the desk person a girl named pallavi promptly told her that she will not send the cylinder even if there was one as they had got into an argument over the delay in supply.
My wife approached the manager who assured her that the cylinder wld be sent on 6th & took it down as urgent
Now after 4/5 days still they hv not supplied the cylinder & we are facing immense hardships as we hv our 8 mnth old baby also to look after.
each day they are promising to supply but hv not done & now they are not picking up the phone & are very rude to us on the call if taken.

Consumer no : 66419

Dear Sir,

Booking was placed on 7th August, till date not received.
on enquiry it is informed that the gas has been delivered on 12th Aug

Delivery boys are diverting Cylinders to Others on black and normal person suffers

Since last 2 days - standing in quee for 3 hours - No Result

Nor they are accepting paymnets so that delivery can be taken from godown

From tomorrow there is Ganesh Festival - We dont have the Cooking Gas Cylinder

What a normal person should do.

Please look into matter
Consumer No 26371
Agency - Tirupathi Gas Service - Bhayandar East.

From last 3 days i am continuesly trying on 28704664//28700050//28706363 but only engaged tone & just ringing.Pls do something or we have to take a serious action on this poeple.

Pls give me direct agency number where i can on the spot do booking or give me online detail

Very bad service providing by Anita Gas Agency ... why i choice to Bharat Gas
connection transfer he take long time. anita agency employee not provide proper services to customers

sir,
our gas agency is rajeev gas agency at JAIPUR her booking officer not recive our booking call her telephone most allweas angage booking office telephone no is
[protected]
[protected]
[protected]

Bharat Gas — Gas Delivery Not in time

Dear/madam sir

i am custemer of Bharat Gas Consumer No 60812 City: pune Agency : Pushpam Gas Agency, Bibvewadi pune ,i have two cylenders ,
i book our gas reffile requirement in time but we didnt get Gas delivery in time, i registerd Home delivery Service but i didnt get yet it was many times.
so please co-operate me and solve my problem as early as possible.


my Address
303,D phase, 1 Building,Diwanji Housing Soc.,
Gokul Nager Katraj-kondhwa road,
katraj, pune - 411047
mob: [protected]

Regard's
Gopal khandare
[protected]

Hello sir

I Ramnath Chaudhary lives at meerut .i have a bharat gas connection whose booking number is[protected] . i booked my gas on 28/11/2014 . but we do not get the gas delivery till today .


plz check that why i am not getting my delivery on time

From
Ramnath Choudhary
D-29 Ganga Nagar
Meerut Uttarpradesh