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Bharat Petroleum [BPCL] Complaints & Reviews

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Updated: Aug 16, 2025
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Bharat Petroleum [BPCL] reviews & complaints page 295

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F
francis xavier p
from Ernakulam, Kerala
Sep 1, 2008
Resolved
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Resolved

threatened to cancel the connection for lack of ration card. no bookings if ration card is not produced. ration card there are no more acceptance for new connection. what to do?
Aug 14, 2020
Complaint marked as Resolved 
i want to take agency in jhunjhunu in rajasthan
i stay is in laxmi bai nagar, new delhi -110023 my booking number of bharat gas cylinder is 6737.today when went for booking to ruchika gas agency in laxmi bai nagar i was shocked to hear that my cylinder has been cancelled without giving us any prior information .I want know that if the empty cylinders are still with me how come it is possible that my cylinders are being cancelled without deposting them to the agency .
I wait for your response
DEAR SIR


I HAVE LPG GAS CONNECTION FROM, RUCHIKA GAS AGENCY.DELHI IS GAS AGENCY CODE NO IS...113586.WITHIN 3--6 MONTH, THERE IS NO PICK UP PHONE BY RUCHIKA GAS AGENCY STAFF.ITS A VERY CRTICAL SITUATION FOR BOOKING OF GAS REFFILE.


RAJESH
[protected]
May I get the contact number and address of nearest Bharat Gas Agency near Pandav Nagar (Patparganj) Delhi. Kindly send us at urgent
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    S
    SAMPATKUMAR JAIN
    from Jammu, Jammu and Kashmir
    Sep 1, 2008
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    [protected]
    DEAR SIR,
    I AM CONSUMER OF BP GAS BEARING CONSUMER NO : 56102.MY AGENCY IS
    ANUGRAHA AGENCIES
    #22, 5TH MAIN, LIG.I STAGE, KHB COLONY,
    BASAVESHWARANAGAR, BANGALORE - 500079.
    PH NO OF ANUGARAH AGENCIES: 23580878, 23580868, 23580678

    I HAVE BOOKED THE GAS ON[protected] BUT STILL NOW WE DINT RECEIVED GAS CYLINDER, TODAY ITS A 01/09/2008.HOW MANY DAYS WE SHOULD HAVE FOOD THROUGH HOTELS, BECAOUSE OF HAVING FOOD OUTSIDE MY FAMILY ARE SUFFERING FROM FEVER.

    Whenever I called there, an operator hands over the call to the delivery staff. The delivery staff takes the address details & ends up the call confirming the delivery "TODAY" This "Today" never arrise & he never turns up. What should we do ????

    SERIOUSLY, ANUGRAHA AGENCIES OF BHARATGAS HAS A WORST SERVING.TODAY WE HAVE FINISHED 18 DAYS WITHOUT GAS.I WANT YOU TO TAKE A IMMIDIEATE ACTION, OTHERWISE I'LL PUT THE CASE ON IT & I HAVE MENTIONED THE PHONE NUMBER ALSO OF ANUGRAHA AGENCIES

    REGARDS,
    SAMPATKUMAR JAIN
    #33, 1ST FLOOR, 5TH MAIN,
    KAVERI LAYOUT,
    NAGARBHAVI MAIN ROAD,
    BANGALORE
    MY NAME IS NAGOOR MEERA

    7, YOUSUF STREET,
    CHEPAUK,
    CHENNAI.600005

    IM BOOKING GAS ON BEFORE 20 DAYS BUT GAS IS NOT COMMING, PLS QUIKLY DELIVERY IN MY GAS
    [protected]
    DEAR SIR,
    I AM CONSUMER OF BP GAS BEARING CONSUMER NO : 18272.MY AGENCY IS
    FUEL BHARAT PETROLIUM GAS DISTRIBUTER
    GOPALAPURAM

    I HAVE BOOKED THE GAS ON[protected] BUT IM NOT RECEIVED GAS CYLINDER, HOW MANY DAYS WE SHOULD HAVE FOOD THROUGH HOTELS, BECAOUSE OF HAVING FOOD OUTSIDE MY FAMILY ARE SUFFERING FROM FEVER.

    Whenever I called there, an operator hands over the call to the delivery staff. The delivery staff takes the address details & ends up the call confirming the delivery "TODAY" This "Today" never arrise & he never turns up. What should we do ????

    SERIOUSLY, FUEL BHARAT PETROLIUM GAS DISTRIBUTER
    GOPALAPURAM TODAY WE HAVE FINISHED DAYS WITHOUT GAS.I WANT YOU TO TAKE A IMMIDIEATE ACTION,
    REGARDS,
    J NAGOOR MEERA
    7, YOUSUF STREET
    CHEPAUK
    CHENNAI-60005
    even after waiting for 15 days the gas has not arrived, Consumer Number is 67146, Agency is Golden Gas Agency, Peelamedu, Coimbatore. On the phone also the response is not satisfactory. Can u please tell if the gas will come for 45 days in a family of 5 with 3 children. What is the use of having a double cylinder. Please look into the matter n do the needful
    LATE DELIVERY
    Consumer No.- 10460
    Consumer Name: RAJENDRAN
    Agency: IMAYAM Gas Service
    Location : VILLUPURAM
    I am KARTHIKEYAN, living in 4/224 ( New No 145) Visalakshi Illam, NGGO COLONY. Salamedu, My father has a gas connection from IMAYAM GAS.
    We have booked gas on 24th October, 2009 but still we have not getting delivery of gas .I think they are blacking the gas.
    So I request you to look into this matter.
    I shall be highly thankful to you.
    Yours truly,
    Karthikeyan s/o Rajendran Consumer No. 10460
    DEAR SIR/MADAM

    I AM CONSUMER OF BHARATHGAS
    CONSUMER NO : 18425.

    ANUGRAHA AGENCIES
    #22, 5TH MAIN, LIG.I STAGE, KHB COLONY,
    BASAVESHWARANAGAR, BANGALORE - 500079.
    Ph : 23580878, 23580868, 23580678

    Whenever I called there, they wont respond properly. When ever i book they will send after 15-25 days... We should keep calling them, i think dis ppls are selling in black.

    ANUGRAHA AGENCIES OF BHARATHGAS HAS A WORST SERVICE.

    Plz take IMMEDIATELY action.
    Hai,
    I too agree with those complaints against gas distributres. Particularly in Coimbatore, gas agencies are very particular to earn money by selling domestic cylinders to taxi drivers & commercial people who run restaurants. Government should take stern steps to stop them selling commercially.
    V.Isaac Robert.
    DATE DELIVERY OF GAS CYLINDER
    [protected]
    DEAR SIR,
    I AM CONSUMER OF BP GAS BEARING CONSUMER NO : P29970.MY AGENCY IS
    PUNJAB GAS SERVICE
    3718/1, PUNJAB COMPLEX, OOP. DANA MUNDI, GILL ROAD LUDHIANA-141003
    PH NO OF PUNJAB GAS AGENCIES: 2493483 C.C. NO. 531862
    I HAVE BOOKED THE GAS ON[protected] BUT STILL NOW WE DIDN'T RECEIVED GAS CYLINDER, TODAY ITS A 25/04/2011.HOW MANY DAYS WE SHOULD HAVE FOOD THROUGH HOTELS, BECAUSE OF HAVING FOOD OUTSIDE MY FAMILY ARE SUFFERING FROM FEVER.

    Whenever I called there, an operator hands over the call to the delivery staff. The delivery staff takes the address details & ends up the call confirming the delivery "TODAY" This "Today" never arrise & he never turns up. What should we do ????

    SERIOUSLY, PUNJAB GAS SERVICE OF BHARATGAS HAS A WORST SERVING.TODAY WE HAVE FINISHED 20 DAYS WITHOUT GAS.I WANT YOU TO TAKE A IMMIDIEATE ACTION, OTHERWISE I'LL PUT THE CASE ON IT .

    REGARDS,
    HARMESH GOYAL
    H.NO. 11885/1
    ST. NO. 3-4
    S.A.S. NAGAR
    LUDHIANA
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      B
      B. S Charles
      from Bengaluru, Karnataka
      Aug 31, 2008
      Resolved
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      Dear Sir,

      We have a gas connection with Bharat Gas - Our dealer is Madam Enterprises now which is Bommanahalli, My Consumer Nos: 37523 and my booking No: 5812 i have booked the gas nearly 20 days ago but i dont know what has happend to them inspite of constanct reminders (atleast 3 times a day) yet to deliver. and worst thing is they say from past 4 days they will deliver the gas like a fool i was waiting there at home. Now you tell me What should i do ...
      Aug 14, 2020
      Complaint marked as Resolved 
      Dear Sir,
      I am Kishori Lal Residental in 170 Gajju Katra Shahdra Delhi. I am facing a very hard problems no delivery 20 Day's no Response after calling and no delivery after daily calling again and again.
      Pls solutions this problems

      Thanking You
      FRom : Kishori lal
      Mobile No.: [protected], [protected]
      Hi,
      I am also having Gas connection with Madam enterprises. I booked on 30th Oct, 08. It is nearly a month today. Still i have not received my cylinder. For the fast 15 days, I am making a call to that agency. Whenever i contact them, they used to tell "it will be delivered today evening". But still they have not delivered it. Also the quantity of delivered cylinder was less . Simply I am wasting my time for calling and asking them again and again. They will never give proper and true responses. They can tell the correct date they can deliver .But they will promise and never keep their promises. Every day I had to get permission from my manager and leave early to receive the cylinder. But the delivery guys wont come in the evening. They are not even considering about the customers problems.
      respected sir, we applied gas, for 25 day before. but still we did not get any delivery and proper respondse. so kindly consider about us. we were joint family, so its very hard. thank you.

      our address: #2/872, vigneshwara nagar, sivagami nagar, sivagami nagar extn, ranganathapuram, medavakkam, chennai-601302.
      mobil no :[protected].
      I have booked for refilling my cylinder to your distributor M/s Anand Gas Services, Badarpur, New Delhi Code No 113541on 29th July, 2010. But despite 7 days have been passed still delivery has not been taken plac. Further, your distributor deliberatly put the telephones on engaged mood that no body contact them over phone. Pl help.

      Tapan Paul
      M No [protected]
      E-mail [protected]@triveniudyog.com
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        N
        nagendra kumar
        from Mathura, Uttar Pradesh
        Aug 31, 2008
        Resolved
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        sir my name is kamlesh kumar i live at chirkunda dhanbad jharkhand, i have a gas connection of bharat gas consumer no EE10812 two cylinder agency named ekta gas agency kalimanda.i booked Cylinder before 25 days but i cant get any gas cylinder till date they said out of stock . now my second gas cylinder is also ended and i booked it for home delivery.they take many time for delivering when i want or ask for booking number they never say number only said you will got gas tomorrow.every time they make many type of excuse or say plzz book your cylinder again ... now how it is possible ???????
        plzz do something ...
        Aug 14, 2020
        Complaint marked as Resolved 
        sir my name is Md. Ashlam live at Choudhary Mohalla, Katihar Bihar, i have a gas connection of bharat gas consumer no PG5793 two cylinder agency named Prem Gass Agency i booked Cylinder before 45 days but i cant get any gas cylinder till date they said out of stock . now my second gas cylinder is also ended and i booked it for home delivery.they take many time for delivering when i want or ask for booking number they never say number only said you will got gas tomorrow.every time they make many type of excuse or say plzz book your cylinder again ... now how it is possible ???????
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          P
          PUSHKAR KUMAR
          from Khalilabad, Uttar Pradesh
          Aug 31, 2008
          Resolved
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          TO
          IOCL COMPLAIN BOARD

          SIR

          MY NAME IS PUSHKAR KUMAR AND I TAKE A CONNECTION OF LPG DATE 29/8/2004 . AND FOR ANY PROBLEM I WAS NOT TAKE MY PASSBOOK FROM DISTRIBUTOR CENTER ADDRESS(DISTRIBUTORS NAME-CHANDRAJEET BHARTI SHOP NO 14, ZILLA PARISHAD COMPLEX DISTRICT.MAHARAJGANJ STATE -UTTAR PRADESH PIN CODE-273303)
          THEY ARE NOT ISSUE MY PASSBOOK PLEASE HELP ME
          AND MY CONSUMER NO.MGS-10576
          Aug 14, 2020
          Complaint marked as Resolved 
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            N
            Navin Purbey
            from Mumbai, Maharashtra
            Aug 31, 2008
            Resolved
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            Resolved

            I work with Canara Bank and have been transfered to Dhulian and have no HP gas agency here. On approaching Sheetal Gas agency for transfer of HP gas, one Mr Nemani (who is the financer and handling Sheetal gas agency) told me that only new domestic gas connection will be issued, also new connection will only be issued on purchasing gas stove from them which is costing around Rs.1800/-, he told that the parent company provides connection only with gas stove and without it the new connections are not released. I am already having an ISI gas stove with my HP connection, which i am not able to transfer to Dhuliyan, as there is no HP agency here, I showed the stove receipts to him but he declined to listen. I am asked to pay 5000/- for new connection with gas stove and without stove connection will not be released. Ms Sheetal -proprietor was not available for her comments. She is only for name sake as the agency is financed by Mr Nemani and others and she has no control. Please help me in getting a domestic connection at the actual cost of the cylinders without insisting for new gas stove.
            Aug 14, 2020
            Complaint marked as Resolved 

            HP Gas — Gas connection without stove

            not deliverd cylinder 1 week ago

            poor service
            I Stay in sec 28 Nerul, Mumbai. The HP dealer in sec 16 refused to give me Gas connection without Stove.
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              P
              pravin5222
              from Lucknow, Uttar Pradesh
              Aug 30, 2008
              Resolved
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              in our area mahmudabad dist.sitapur u.p. usha bharat gass service is not doing home dilivery of gass and booking of gass has no any roole gass dilivery is on his mercy fully dictatorship is created by him. blackmarketing is on peack .pleas do something because i & all publick of area which is joint by this dealer are very puzile .no any rules are adopeted by him of bharat gass from first dilevery to second dilevery take time near about 45 days.
              regards

              k.k.agrwal
              age- 62
              Aug 13, 2020
              Complaint marked as Resolved 
              i am a conection holder of M/S VIMAL-KAMAL GAS AGENCY BIHTA PATNA BIHAR-801103.I apply for a rifil cylinder on 24 aug 08, and I was told that i will get within 28 days.But when i went there after one month i was told that your connection no will be coming after one month.If this is the way to distribute the cylinder then not only me your most of the connections are going in hell.And let me tell you that the behaviour of your staff is not satisfactory.Pl look into yhe matter.
              Dear Sir,

              I belongs to Surendranagar Gujarat. In our region we are not getting customer satisfaction service at all. When we apply for refil of cylinder we are informed that it will take week time but after week time it is not dilevered on the time. Again when we ask the status, they inform us that there is shortage of man power. you come and take it from our office. working time of office is upto 6 PM but at 5.30 PM they close it. they dont even listen to customer also & behaves rudely. from 12.45 to 3.00 PM is for their lunch time. If we go in between time come after 3.00 PM "If you want cylinder" they reply. We are totally unsatisfied with the service. In the growing age we are facing much more difficulties. Pl do needfull otherwise it seems that we are paying for getting gass connection with Bharat Gas.
              Dear Sir,

              I want to log complaint aginst your dealer M/S Rajora gass Agency Vill, Balluana Abohar (Punjab) as mention below.

              1) The home delivery of this dealer is completely off
              2) The behavior of their employees is very rough with costumers and they tell the customers for load and unload cylinders in his truck.
              3) They are giving always wrong information to customers about coming of gass truck.
              my consumer no. TF 5836

              dealer name Tolly Flame code no 461873

              booked gas on dated 5 .may 2009

              booking no 1425 dt. 5.05.2009

              please help. recever avalable 24 hour.

              regards.

              parajit mukherjee
              21/B, Naktala Road.
              Kolkata 700047.
              salempur majhauli sumitra gass ajenci ek sal me kewal 7 silender gass deti hai aur iske liye grahak ko kam se ku 5 bar jana parta hai
              1 rasid katwane
              2 gass ke liye date lene
              3 paisa jama karne
              4 gass lane ke liye line me lagne line adhi gass khatam
              5punah...
              6puah
              Two year ago, Nijam interpri.(Belsand, Sitamarhi, Bihar) open a gass Counter in Runnisaidpur, Sitamarhi. 1200 HP gass Custermer in this area.Close his counter in Oct' 09.
              So very problem in this area.Please slove the problem.

              Bharat Gas — Not deliveing on time

              Hello,

              This complain is regarding no delivery of LPG from bharat gas in Rohtak, Haryana.

              When we book it on phone, staff of bharat gas says to come to office. When we go to office they say you will get it after 1 week. Usually it is 21 days time to refill. But they are giving it after 2 months and selling it in black by keeping their margin. Staff members mis-behave like anything.

              Please do the needful.

              Regards,
              Sumit Bajaj
              hihguy
              Hello Dear Sir,

              My booking is 02/03/2011& booking no. is 191, but cylender is not deverd in my address .

              Detail is Here;-

              Card No. 4774642
              Counsumer No. NGO142
              S.V.No. & Date[protected]/06/1994)
              Counsumer Name;- Munna Lal Sharma.
              Your dealer called Gas Jet at Thakurpukur .kolkata104 is not delivering the gas even after 20 days of booling. Please look in to the matter
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                A
                anurag
                from Chennai, Tamil Nadu
                Aug 29, 2008
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                This worst gas agency i ever encounterd, just for one transfer of gas connection they made me to run arund 20 days and still i havent got he same, infact they are asking something .If any one please help me on the same .Gas agancy phone no is[protected] and the manager doesnt come on line, The grivence cell of BPCL is of no use
                I have submitted my double Cylinders, documents and regulators on 28.11.2008 @ Sangareddy, Medak dist (Vinay Gas Agency ) on that time under control of incharge Zaheerabad Prem Kumar)

                After completion of six months also I have not received Transfer voucher from him, I have suffered a lot my self and my family and also my friends.

                There are demanding somthing

                My Consumer No. is 21165

                I request your good self to condiser the same at the earliest, and I have given a complaint board on 20.05.2009 so I have not received any reply.

                Regards

                Kondaveeti Basavapurnaiah
                I have submitted my double Cylinders, documents and regulators on 28.11.2008 @ Sangareddy, Medak dist (Vinay Gas Agency ) on that time under control of incharge Zaheerabad Prem Kumar)

                After completion of six months also I have not received Transfer voucher from him, I have suffered a lot my self and my family and also my friends.

                There are demanding somthing

                My Consumer No. is 21165

                I request your good self to condiser the same at the earliest, and I have given a complaint board on 20.05.2009 so I have not received any reply.

                Regards

                Kondaveeti Basavapurnaiah
                I have submitted my double Cylinders, documents and regulators on 28.11.2008 @ Sangareddy, Medak dist (Vinay Gas Agency ) on that time under control of incharge Zaheerabad Prem Kumar)

                After completion of six months also I have not received Transfer voucher from him, I have suffered a lot my self and my family and also my friends.

                There are demanding somthing

                My Consumer No. is 21165

                I request your good self to condiser the same at the earliest, and I have given a complaint board on 20.05.2009 so I have not received any reply.

                Regards

                Kondaveeti Basavapurnaiah
                I have submitted my double Cylinders, documents and regulators on 28.11.2008 @ Sangareddy, Medak dist (Vinay Gas Agency ) on that time under control of incharge Zaheerabad Prem Kumar)

                After completion of six months also I have not received Transfer voucher from him, I have suffered a lot my self and my family and also my friends.

                There are demanding somthing

                My Consumer No. is 21165

                I request your good self to condiser the same at the earliest, and I have given a complaint board on 20.05.2009 so I have not received any reply.

                Regards

                Kondaveeti Basavapurnaiah
                I have submitted my double Cylinders, documents and regulators on 28.11.2008 @ Sangareddy, Medak dist (Vinay Gas Agency ) on that time under control of incharge Zaheerabad Prem Kumar)

                After completion of six months also I have not received Transfer voucher from him, I have suffered a lot my self and my family and also my friends.

                There are demanding somthing

                My Consumer No. is 21165

                I request your good self to condiser the same at the earliest, and I have given a complaint board on 20.05.2009 so I have not received any reply.

                Regards

                Kondaveeti Basavapurnaiah
                I have submitted my double Cylinders, documents and regulators on 28.11.2008 @ Sangareddy, Medak dist (Vinay Gas Agency ) on that time under control of incharge Zaheerabad Prem Kumar)

                After completion of six months also I have not received Transfer voucher from him, I have suffered a lot my self and my family and also my friends.

                There are demanding somthing

                My Consumer No. is 21165

                I request your good self to condiser the same at the earliest, and I have given a complaint board on 20.05.2009 so I have not received any reply.

                Regards

                Kondaveeti Basavapurnaiah
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                  A
                  AJAYKUMAR SHARMA
                  from Mumbai, Maharashtra
                  Aug 28, 2008
                  Resolved
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                  WE HAD PURCHASED SPEED PETROL FROM BPCL PETROL PUMP DEALER, NR 200 FEET EXPRESS HIGHWAY FLYOVER, SIRSI ROAD, JAIPUR 302012 2 TIME IN OUR SCOOTER AND 1 TIME IN OUR CAR ALSO, CAME TO KNOW THAT PETROL QUALITY NOT GOOD.

                  AND WHEN WE PURCHASE PETROL FROM ANOTHER BPCL DEALER
                  OUR VEHICLES RUNNING VERY GOOD, THIS CLEAR CUT INDICATE
                  THAT YOUR SIRSI ROAD DEALER NOT SUPPLYING GOOD SPEED PETROL.
                  Aug 14, 2020
                  Complaint marked as Resolved 
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                    S
                    Sree Karam Sree Nivasulu
                    from Mumbai, Maharashtra
                    Aug 27, 2008
                    Resolved
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                    Resolved

                    I was visited to Bharat Gas Distributer for New connection Booking to my Home for Cooking, but the Distributor's staff was Refused my request as Registration of Booking of New connection.

                    The Bharat Gas Distributor's Details:
                    Madeena Gas Agencies,
                    Bharat Gas Distributor,
                    ATP Road,
                    Gooty-515401,
                    ANANTHAPUR-District,
                    INDIA.

                    So please permit me to Registre my New LPG Gas connection.

                    Revert me immediatly.

                    Thanks & Regards,

                    Sree Karam Sree Nivasulu,
                    D.NO: 10-781,
                    Gooty-515401.

                    Mobile No:[protected].
                    Aug 14, 2020
                    Complaint marked as Resolved 
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                      A
                      ALLI SASI
                      from Ernakulam, Kerala
                      Aug 26, 2008
                      Resolved
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                      Resolved

                      Sir,
                      I am Alli Sasi . My domestic gas Cyllinder connection details are, Card Serial number 1740618; Customer Number: 7763; SV Number And Date :[protected], 19/11/2004; Distributors code is CC621729 (SREE GOVIND BHARATGAS Agencies, Ferry Road, Moothakunnam). I was booked for a gas cyllinder(refilling) on 21/7/2008, but they didn't supply the cyllinder yet (26/8/2008). I booked for the cyllinder first on 21/7/2008 and after a week (2/8/2008) I called again, but then also they didn't supply the gas cyllinder, after that I called for rebooking on 8/8/2008, 16/8/2008, 18/8/2008, 22/8/2008, 25/8/2008 these days, And each and every time they said, "TOMMORROW WE WILL SUPPLY THE CYLLINDER". And they cheat me for 35 days. Please admit my request
                      Aug 14, 2020
                      Complaint marked as Resolved 
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                        S
                        S.SRINIVASAN
                        from Chennai, Tamil Nadu
                        Aug 23, 2008
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                        DEAR SIR,

                        WE ARE TAKING CYLINDERS THRU UR DEALER M/S PON KALIAMMAN AGENCY, GANPATHY, COIMBATORE.

                        I BOOKED FOR MY CYLINDER MORE THAN 40 DAYS BEFORE. STILL THEY ARE NOT SUPPLY TO ME.

                        THIS IS NOT ONLY FIRST TIME. PAST 7, 8 MONTHS WE R FACING THIS PROBLEM

                        WHENEVER WE TRY TO BOOK OUR ORDER, JUST THEY KEEP THEIR TELEPHONES ON IDLE STAGE, AND ALWAYS IT'S BUSY.

                        KIDLY TAKE NECESSARY ACTION IMMEDIATLY.

                        MY CONSUMER NO:25310
                        Sir,
                        I have to say that I am the customer of “Bharat Gas” under "Surya Gas Agencies, Sipri Bazar, Jhansi – 284 003 (U.P.)" & my consumer No.7706. I have not get gas in a time. I have reminding him many times after booking that please delivered the gas but I can not get. I have not get gas which is booked on[protected] till yet after that reminding several times but there is no response received. The staff said that we send today or tomorrow but there is no sending. I complaint to S.O. Mr. Rohilla on 4th March, 5th March & 6th March, 2009 and the reply received from him was just disgusting. We expect that he is getting salary to exhaust his duty and to work in public interest.
                        I request you to take a serious action against "Surya Gas Agency, Sipri Bazar, Jhansi and also against Sales Officer Mr. Rohilla.

                        I regard you, Sir,

                        Thanks

                        Yours faithfully


                        Sanjay Kumar Rajak
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                          A
                          Abhinav Gaurav
                          from Delhi, Delhi
                          Aug 21, 2008
                          Resolved
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                          There has been rediculous delay in delivery of gas cylinder for Pimple Saudagar area. It takes around a month for delivery of gas from the concerned delivery man of this area. He is getting caught selling cylinder for black but no action has been taken in this regard.
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          Hi

                          I would like to bring forward the way the local Kodihalli ( Bangalore ) Bharat Gas distributor has been dealing. Bharat Gas is known for its prompt service but this buy has been an utter nonsense in the name of Bharat Gas.

                          I have requested for a transfer of my connetcion from Hyderabad to Bangalore ( the local vendor being the Kodihalli branch, i approached them ) and it has been 20 days now. In normal circumstances, it should happen then and there itself with whatever documents they need, but they have been making me run behind them since last 20 days and everytime I call them I am asked to call back after 2-3 days. Being disgusted, if I bump to the branch, I am commiting a big crime, because that's the way they talk, they behave.

                          Tell me in what way you can help me in this democracy.
                          I agree with Gaurav. Their service is pathetic. You are lucky if you get cylinder even after one month of submitting cylinder request. They don't care even if we complaint...
                          yes pimple saudagar area faces a lot of difficulties in terms of gas supply...bharat gas is a big thief
                          I have never seen a more shabby display of customer care... The distributors (Sandesh Gas Agency, Pimpri) assume that once if you tell them the delivery should be on a weekend, then it implies that all deliberies are on weekends... off late the weekend delivery is non-functional so they aren't even delivering on weekdays cause we mentioned once that the delivery should be on a weekend... The counter people are absolutely oblivious to manners and how to talk properly... you call them to complain and they straight forward hang up on you... If this is customer care then i guess bharat gas should just chuck the idea of doing well in this area, out the window...
                          This is a great opportunity for private players like Reliance gas ...
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                            S
                            Sanjai Raj Singh
                            Aug 21, 2008
                            Resolved
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                            Resolved

                            I've many complaints about the services provided by Mira Road Bharat Gas Distributor.

                            1. The agency has provided 5 Tel nos. to their consumers but all of them are busy always. If, luckly I make a booking for refilling a cylinder, it does not get delivered on time. If I enquire about the delivery, the help desk person does not speak gently and try to cut the phone as soon as possible.
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            eveyone facing same problem.
                            The agency has provided 4 Tel nos. to their consumers but all of them are busy always and if that is connected then nobody is picking up the phone. If, luckly I make a booking for refilling a cylinder, it does not get delivered on time.If I enquire about the delivery, the help desk person does not speak gently and try to cut the phone as soon as possible. And the another thing is when I am asking for book the second cilinder they have always replying that, come after two months, this is already happened 4 times with me.
                            I don't know what the heck do they do with the phone line. I went to the booking office checked that the receiver of phones were kept properly on the phone, still when i tried to call on those numbers, being in the office it said that the numbers are busy, though non of the guys sitting there received any call nor were busy on line. These guys really don't care about the customers time and money value. And if by luck the phone gets connected they do not even bother to pick it up and answer the call.
                            Same issue..
                            The agency has provided 5 Tel nos. to their consumers but all of them are busy always. If, luckly I make a booking for refilling a cylinder, it does not get delivered on time. If I enquire about the delivery, the help desk person does not speak gently and try to cut the phone as soon as possible.

                            on 15 Sept again they r having same attitude
                            Yes this is very true, I am tryin to book my cylinder for last 2 months, I booked it by visiting the agency shop at the end.
                            I called there office from there entrance and phone was ringing and no - one was picking it up, so i asked why the phone was not picked up, and told the lady that i was checking how you people handles phone calls, On that reaction from all the 3 operators was very rude.
                            this is fact that they dont care for costomers atall.
                            Dear Sir,

                            MY CONSUMER NO. IS : 622819

                            WITH REF TO ABOVE, I AM STAYING AT MIRA ROAD, I AM TRYING FM LAST 3-4 DAYS I AM NOT GETTING ANY RESPONSE FROM LOCAL AREA HP DISTRIBUTOR OVER PHONE.

                            I HAVE SUFFERED MANY TIME.

                            I WANT TO BOOK THE GAS, PLS PROVIDE CONTACT DETAIL OF HP MIRA ROAD DISTRIBUTOR.

                            REGDS
                            Rani
                            Dear Sir,

                            MY CONSUMER NO. IS : 123944

                            WITH REF TO ABOVE, I AM STAYING AT MIRA ROAD, I AM TRYING FM LAST 3-4 DAYS I AM NOT GETTING ANY RESPONSE FROM LOCAL AREA HP DISTRIBUTOR OVER PHONE.

                            I HAVE SUFFERED MANY TIME.

                            I WANT TO BOOK THE GAS, PLS PROVIDE CONTACT DETAIL OF HP MIRA ROAD DISTRIBUTOR.

                            REGDS

                            Rani
                            Dear Sir,

                            MY CONSUMER NO. IS : 123944

                            WITH REF TO ABOVE, I AM STAYING AT MIRA ROAD, I AM TRYING FM LAST 3-4 DAYS I AM NOT GETTING ANY RESPONSE FROM LOCAL AREA HP DISTRIBUTOR OVER PHONE.

                            I HAVE SUFFERED MANY TIME.

                            I WANT TO BOOK THE GAS, PLS PROVIDE CONTACT DETAIL OF BHARAT GAS MIRA ROAD DISTRIBUTOR.

                            REGDS

                            Rani
                            it is good
                            I am facing the same problem.
                            i am in coimbatore i face the same problem
                            and i am confusing to whom i complaint about this . i want a proper solution for this problem
                            Dear Sir,

                            I stay at Mira rd and Since a year i have to go to the office OF BHARAT GAS for booking of cylinder...
                            The telephone lines are constantly Busy during the working time...
                            Moreover the ladies staff working there are very rude and dont care a damn for the customers...

                            Looking forward for the solutions to these problems
                            Dear Sir: Madam,

                            I have booked gas refilling on 28.09.2010 to Tripti Gas Service at Dombivali East (Bhara Gas's agent), my booking nos.163. My con.Nos is 502263

                            I'm waiting for delivery of cylinder since last 13 days.

                            Could you pl re-check the matter, why it's too delay

                            With BestRgds

                            Naik Narasimha L.
                            Lodha Heaven, Dombivali East
                            my consumer no.is 134615 vaibhav ghadigaonkar i had booked gas for rifiling on 28.09.2010 yet i have not received same.i am working in police department so i have not time to collect same.so please try to send gas as early as possible.my mob No.[protected]
                            Dev mogra gas agency
                            Ascon tower, B-5,
                            mira Road (E)Thane 401 107
                            I too agree with the above complaint as I too am facing the same problem that we keep on trying to call 2-3 numbers are always busy and 1 or 2 though ringing are not being picked up and I have land up doing the booking by visiting the shop. There we find the ladies busy talking to each other without bothered to pickup the phones which are ringings and when asked y the phone is not being picked a rude reply. I feel though all the above complaints are being put up here from very long the same situation exist till date and no action is being taken place. Its better to replace the ladies to a male staff handling the calls or keep a separate person to pickup the calls and handle the customer or the ladies to be seated separately or with a partition in between them
                            dev mogra Gas services hav 5 line of telephone, but none of them work on time. They will always be busy. i had tried many times 100 times in a day. its realy sick

                            Kalim Khan
                            Gas no 171222

                            Bharat Gas — deactivat opted out subsidy

                            dear sir madam my name is mali sampat sopan from niphad dist nashik my mo no [protected] my consumar no 48480619 please deactivat to scroll honour(opted out subsidy) mail me at [protected]@gmail.com

                            not deliver my cylinder

                            Dear sir, I booked my cylinder on 21/01/2015 by online mobile application. My Distributor is Alok Gas Service in west Delhi. His Code is 113545. My booking reference no. is[protected]. I'm tired to call them & they r not pick phone.

                            subsidy not transfered to bank ac

                            name : amar s bhosale consumer no: 64294996 i have paid Rs.750 for gas remaining amt is not yet transfered. i have submitted all documents. I have received gas on 10.1.15.

                            Delay in cylinder delivery.

                            Dear sir/Madam; i have already register a complaint with complaint number 359356. but till now gas cylinder has not deliver while today morning i got a msg from bpcl that your problem is resolved.

                            NOT RECEIVED NEW CONNECTION

                            I HAVE REGISTERED FOR NEW BPCL LPG ON 18/04/13 AND GOT WAITING LIST ID 3535635 BUT YET NOT RECEIVED THE CONNECTION

                            Delivery Not Available

                            Dear sir, Iam booking 24 August, my booking No.[protected] My distributor Name Is Bhumi gas Agency T- Dasrahalli Bangalore.

                            gas cylidar not come but sms sent delivery

                            Gas booking no.[protected] date : 10.11.2014 but gas not come but sms come cylidar delivered.
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                              S
                              Satish Kumar singh
                              from Chennai, Tamil Nadu
                              Aug 19, 2008
                              Resolved
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                              Resolved

                              Respected Sir/Madam,
                              I am having Bharat Gas Connnection consumer code 18449 in Chennai.I had never got problems when I had this connection in my native place Jharkhand and even in Bangalore.I had transfered the gas from Bangalore to Chennai last year.Now this agency is asking for rashan card to book the gas cylinder, and when I gave my native town rashan card, they are not accepting it and saying if you are not going to produce TamilNadu rashan card next month, we will cancel the connection.They are not giving the proper guidance also, When I asked for alternative solution.I cannot remove my name from rashan card which I am having now and they are saying to remove your name from the rashan card of your native place and apply fresh rashan card in Tamilnadu, if not we are not going to book gas cylinder for you.I am in big trouble now.I am staying in chennai currently as a bachelor and I am facing lot of difficulties while communicating to bharat gas agency peoples.Kindly look into matter seriously and give me some proper solution what to do? I am eagerly waiting for your response.Kindly do the needful.

                              Thanks and regards,
                              Satish kr. singh
                              #17, Pandiyarajan Nagar, 1st street
                              MGR Nagar, Selaiyur Chennai -600073
                              Mno:[protected]
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              Sir/Madam,

                              Im here to complaint abt the velachery bharath gas agency, in this agency im not getting proper reply.These guys when ever i go, they are asking for rashan card, even my wife is working as a Government employee, i showed her ID card, they are not providing.Once they accepted saying we need to buy a grinder or 3 burner stove for that.i even accepted for that, when i go there for the next time, they use to say, now they are not providing anything, we need to come nxt month.Like this they are keep on telling.Kindly take this as a serious issue, and work on it.im affected for the last 4 months.
                              stupids who have given permission for this agency which is always indulging in corruption selling domestic in black market and this bharat gas is an idiotic organisation and still online booking not available for chennaites
                              Dear sir/ Mam

                              I am having Bharat Gas Connnection .I need additional gas for use . Anybody have addtional gas please sell for me .

                              My Mobile no : [protected].

                              Regards

                              Murali
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                                Beena John
                                from Noida, Uttar Pradesh
                                Aug 18, 2008
                                Resolved
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                                Resolved

                                Hi,

                                My husband had applied for a new connection on 19/01/2008 & till date we have not got any response as they keep telling us that no new connections are being issued currently.

                                We are hence buying LPG (Bharat Gas) from a local supplier & these cylinder do not last more than 10 - 12 days.
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                sir,
                                I have applied for new connection of Bharath gas in Sree narayana gas agency vadakkenchery, palakkad dist, kerala state on 2008 onwards, they were no sent any information to me about connections.I went to the agency office they said the connection already passed, if you want connection will give but will purchase compulsory from our agency a product iron box, gas stove, pressure cooker etc.what I can do in this matter?where is go to complaint?
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                                  S
                                  Sushil kumar
                                  from Delhi, Delhi
                                  Aug 16, 2008
                                  Resolved
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                                  Resolved

                                  i have one of the customer(consumer no 6963)of Bhart gas agency.i have complaint about very very poor sevice (ken gas agency) in south delhi.i booked a bharat gas before 20 days but the gas not coming that now.
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  i booked a gas about 10 days ago in govindpuri delhi but the delivery has not been completed still now.


                                  prasanta
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                                    A
                                    Angshuman Das
                                    from Kolkata, West Bengal
                                    Aug 15, 2008
                                    Resolved
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                                    Resolved

                                    sir,
                                    i have lost my original consumer connection voucher, i want to get a duplicate copy from your end by paying proper fees. please inform me the details.
                                    thanking you,
                                    angshuman das
                                    14 fc vidyasagar pally, jyangra, kolkata- 59
                                    customer connection voucher no -WB02 WBSO 495339
                                    consumer no- 30014 DATED 05.11.04
                                    dealer's details- Uttarayan Gas Service, Jyangra, Kalitala.Baguiati, Kolkata-59 Code no[protected]
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    The worst service provider I have ever seen in my life. They don't provide coneection and refillled gas-cylender timely. They deceive consumers by telling lies and behave in a bad-way. Uttarayan Gas Servic treats consumers as it is making mercy to us.

                                    Sulekha Jalal, Consumer Numer: 42890 Mob: [protected]
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                                      G
                                      ghanshyam suresh shinkar
                                      from Pune, Maharashtra
                                      Aug 14, 2008
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                                      Dear Sir/Mam,
                                      Myself Ghanshyam Shinkar Has shifted my family in the month of may 2008 to chinchwad, pune. i have enquired about the new gas connection the person from the gas agency denied for the new connection as he told that the connections are not available till diwali
                                      is it true or he is lying if he is lying then plz. help me to get new connection.
                                      Dear Sir/Mam,
                                      Myself Ghanshyam Shinkar Has shifted my family in the month of may 2008 to chinchwad, pune. i have enquired about the new gas connection the person from the gas agency denied for the new connection as he told that the connections are not available till diwali
                                      is it true or he is lying if he is lying then plz. help me to get new connection.

                                      Gas Agency
                                      Ranka Gas Agency
                                      Chinchwad station
                                      chincwad, Pune 411033
                                      I had booked the cylinder on 12 February 2009 and yet the gas cylinder is not delivered. Almost its one month now, its really frustrating and annoying.
                                      I had visited to your office and also calling your executives daily. But the commitment that you give on the phone is not met.

                                      This is the first booking after shifting to the new residence. If first impression of your service is so much annoying then it becomes difficut to continue with your services.If you cannot provide proper services then let me know the way to transfer the connection to a different vendor.

                                      Karthik Iyer( On behalf of N.Malathi, The connection holder)
                                      Cosumer ID:61942
                                      Dear Sir/Mam,
                                      Me Shririshna Kashid Has shifted my family in the month of may 2008 to Rupinagar, pune. i have enquired about the new gas connection the person from the gas agency denied for the new connection as he told that the connections are not available right now. He told me come after 2 week. I visited after 2 week, this time he told you can come after 1 month. When I came after 1 moth this time he given date 20 may 2009 is date from which new connection will available. I came on this date, this time they told me that gas connection will not available for again two months, since from 4 moths i am not getting connection.

                                      This is the fact or he is lying if he is lying then plz. help me to get new connection.

                                      Gas Agency:-
                                      Ranka Gas Agency
                                      Chinchwad station
                                      chincwad, Pune 411033
                                      Same problem I have, I stay in kothrud, and have applied for connection in Warje. The agency says it's not available since 4 months, and they are not sure when it will be available.It's confusing, agency should clarify on it.

                                      Bharat Gas — Getting New connection

                                      I new booked connection with Bharat Gas, Myapur, Hyderabad, AP during the month of May 2009. Booking number is 1969. They said within two months, i will get connection. I was frequently contacting frm the third month. Two weeks before only, they said new gas connection available, i asked them what is the deposit amount, they said 5000. I asked them split up, they are not ready to give. And also they are saying, i must get the gas stove also for getting new connection. Their response is worst.

                                      I need connction without gas stove.
                                      Dear Sir,
                                      I want to a new gas connection in madangir or madangir circle

                                      Bharat Gas — not to get connection

                                      Dear sir,
                                      i complined few minutes back but i wrote wrong add. of district.it in east mid napore,where i applied for a gas connection two month back.but till i didn't get it.

                                      Bharat Gas — not getting GAS

                                      Hi,

                                      I have booked Bharat GAS on 6th of October and still i didn't get it.. and there is no response from GAS agency (no.[protected], 22480264 and[protected].. Please help us to getting GAS cylinder ASAP.

                                      connection no. 31121

                                      Thanks
                                      Bhaskar
                                      i have booked a new gas connection in February and my waiting list id no.is 1694473.
                                      why my connection not issued then 21 lac waiting id get the connection .
                                      plz tell me that how much actual price of connection without gas stove.
                                      and gas stove is necessary aur not.
                                      my name is Ramesh chand and my cell no. is [protected]
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                                        V
                                        Vaibhav Mishra
                                        Aug 10, 2008
                                        Resolved
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                                        Resolved

                                        I have booked a new cylinder on 4th of August. But still not I have received it. When I have given call to the Agency at this number[protected] they told me that the delivery boy returned back as the House was locked. But no body was out from my room from that day till date only because of this. The name of the delivery boy of that Area from the Agencey is "CHARAN SINGH".

                                        My consumer number: 4627
                                        The Agency is in the Area of "Sangam Vihar" and the Name is "Eminent"
                                        The contact no. of Agency is:[protected]/29911817
                                        Aug 14, 2020
                                        Complaint marked as Resolved 
                                        sub: Regarding the delivery of gas cylinder for our area.

                                        sir,
                                        We are using Bharat Gas since two years. My cust no:10150. Since from the past four months we are facing delay in delivery of gas cylinder. Nearly it takes 20-25 days. We make a call to the distributor daily. But they told to delivery it in an hr. But it was not like this. Even though we are using double cylinder we suffer a lot. Pls try to deliver as early as possible to avoid dissatisfaction of customer.
                                        I am very annoyed and angry with the Bharat Gas Service in Greater Kailash I have booked the gas on 20 January, 2009 and till date no gas has delivered to us. We are continously following up these people by dialing their phone number but they are not picking or engage their phone numbers. We have a small children inthe house one can understand the problem that without gas it is very difficult to manage from20 days . Their phone number are 26567772/26567558. The gas is over with in 15-20 days . We have complained them so many times but still the delivery boy never brings the weight machine with them. By complaining them about the non picking of phone they start shouting on us. please do the approprite action with them
                                        DEAR SIR,
                                        THE BHARAT GAS CLAIMS TO DELIVER THE GAS-CYLINDER TO ITS CONSUMER WITHIN 24 HOURS OF BOOKING.
                                        HERE, TODAY 03.07.2009 I BOOKED OUR CYLINDER FOR HOME-DELIVERY, BUT THEY TOLD ME THE DELIVERY WILL BE ON 09.07.2009. THIS IS A REGULAR PROBLEM I AM FACING SINCE MY 1ST CONNECTION DATE. I AM A WORKING LEADY SO, THIS 6-7 REGULAR DELAY IS SO PAIN FULL FOR ME. TODAY I CAME TO KNOW ABOUT YOUR INTERNET COMPLAIN FORUM, SO I WROTE MY REGULAR PROBLEM TO YOU
                                        PLEASE DO THE NEEDFULL AS ON EARLYER DATE.
                                        MY CONSUMER NO – 14001 (Minz Gas, Rourkela, Orissa)
                                        My Mobile No. [protected]
                                        REGARDS
                                        We have a connection of Bharat Bhushan Gas Agency, Arthla, Sahibabad, Ghaziabad . My connection no. is B-6393. We have booked the gas on 22-Jun and still we are waiting for the cylinder. When we contacted the agency, they replied that, there is no booking and booked the gas freshly on 09-Jul.

                                        Please look into the same as the attitute of the gas agency person is very bad and they do not even talk properly. If cylinder get emptied early, they refuse to book the gas

                                        Please help in the matter
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