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Bharat Petroleum [BPCL] Complaints & Reviews

www.bharatpetroleum.com
1.8
Updated: Aug 16, 2025
Complaints 6079
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3978
So far, so good. Bharat Petroleum [BPCL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bharat Petroleum [BPCL] will keep up the work and continue to help more customers with their concerns even better 🤝
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Bharat Petroleum [BPCL] reviews & complaints page 30

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L
Lakshmi_Dilli
from Chennai, Tamil Nadu
Nov 28, 2021
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Gas emission - even after switching off regulator-

Address: My dealer detail is: Sri Kavish Bharat Gas Agencies No: 11, Kovilpathagai Main Road, Avadi, Chennai-600062 Ph: 04426371240 / 9790945763

Hi
I am Lakshmi from Avadi, Kamarajar Nagar, Chennai

My dealer detail is:
Sri Kavish Bharat Gas Agencies
No: 11, Kovilpathagai Main Road,
Avadi, Chennai-600062
Ph: [protected] / [protected]

My customer id is: 73912119

Hereby I am launching my complaint that I am S. Lakshmi have been using Bharat Gas for the past 5 years. From 26.11.21, I experienced the emission...
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Rajshri Bankar
Nov 27, 2021
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How to cancel online bharatgas refill booking done on whatsapp bymistakely
Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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    G
    goutamchat10
    Nov 27, 2021
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    Address: 107,Baksara Village Road

    I have not booked my LPG cylinder but I have received a message through me registered phone no. On 26 November 2021 at 10: 17 p.m that Refill booking no: 280697 .dist clrd Booking upto[protected].

    So, I would be highly obliged if you ask the concerned authority to CANCEL my order and correct the error before delivery the cylinder.

    Distributor code 112361
    Distributor Name KITCHEN AID
    Howrah.
    W.B
    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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      A
      Arya Santhosh
      from ALAPPUZHA, Kerala
      Nov 18, 2021
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      New ujala gas connection

      Address: ARYANIVAS ,CHERUVARANAM,VARANAM P.O ,CHERTHALA,ALAPPUZHA

      Respected sir, i am Sandhya rani from Alappuzha kerala. Since 10 years i was separated with my husband. When we are together he taken gas connection with our ration card number ([protected]) from taikkattuseey gas office customers no:-20254 customers name :-SANTHOSH. But in from this ration card his name was removed now. When he left home he taken his gas cylinder along with him. Now we don't any gas in our home. I have 2daughter, i need give...
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      H
      Himanshu D
      Nov 17, 2021
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      Address: Bharat Petroleum, Petrol Pump -Jaya Service Centre, Salt Lake Sector 3, Kolkata near Salt Lake Stadium.

      I stay in Kolkata. Yesterday evening at around 5:50 pm, I went to a petrol pump in Salt Lake Sector -3 near Salt Lake Stadium to get fuel.

      I paid 1000 rs and the person gave less fuel as I could notice the fuel meter of my car. One cab driver in alto, also alarmed me when I was getting the air filled in tyres, that they have given fuel of only 775 Rs. I tried to pay by card and when machine didn't work, I gave cash of 1000 Rs. While trying to pay by card, the person stopped the machine in between and I could see the fuel was filled less in my meter.

      When asking them, they said, now they cant show the meter in their machine because 2-3 more vehicles have been filled and reading gets erased. I have written a Google Review also and noticed there many such cases people have reported there.

      It is a serious case of fraud and theft.
      +1 photos
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        V
        Viji1202
        from CHENNAI, Tamil Nadu
        Nov 17, 2021
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        Hi, I have applied for a new connection on dated[protected] through Online(ebharat). I have submitted online docs. I am not able to get the One Time Password in my registered mob num or my mail. I got the msg like OTP limit Exceeded. So kindly check my concern. Req Id: 80733809 Mob num: [protected
        Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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          J
          jaijhn
          Nov 16, 2021
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          Fraudulent use of my mobile number for booking LPG

          Address: GANAPATHY RAJA ENTERPRISES K.V. LAYOUT JAYANAGAR 560011

          I do not have BPCL LPG Connection.

          In spite of not being a BPCL LPG Customer, my mobile number is used to book LPG using the below consumer number.

          Consumer No. 47859
          Latest booking No. 131143

          Please make sure to delink my mobile number for further booking of LPG, it is fraudulent to use someone's mobile number for booking of LPG...
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          K
          Kaushik Krish
          Nov 15, 2021
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          Address: Kothapet Bharth petroleum beside PVT Market

          Today(i.e 15/11/2021 I have filled rs100 In my bike in Kothapet, HYD, TS Bharat Petroleum beside PVT market I have went 10km away from the petrol pump then my bike suddenly got switched off due to insufficient of petrol. I think they are doing fraud to the customers by pre-setting the device to less quantity of petrol. Please kindly take serious action on them
          Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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            V
            viveksahu11
            from Bhilai, Chhattisgarh
            Nov 15, 2021
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            Address: Avantibai Chowk, Kohka, Bhilai, CG, 490023

            Everyday when i go to office, used to fill my bike with petrol with same petrol pump but today petrol pump employee misbehaved with me, while i asked him to fill petrol quickly, he was busy in doing his personal thing and told me to go other petrol pump if in urgency, i fill very bad about it, i know it could mean nothing to you but i am very sad about it.
            Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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              V
              Viganesh Arts
              Nov 12, 2021
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              Address: Jaripatka square Nagpur Maharashtra 440030

              Today as usual visited jariparka petrol pump n when asked the person for free air he told me that u paid the amount for petrol then u can pay for air also as our pump air compressor is not working n this is not the first time happened everytime they are arguing for air.
              Mr Gajbhiye he used such a rough language to me, I am working as a branch manager of indusind bank n we e having tie up with ur company foe filling diesel to our generator.
              Jaripatka Situated in Nagpur Maharashtra
              Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                T
                Thakor Dharmendrakumar
                Nov 11, 2021
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                Address: Mahesana

                Hi sir my salary very low 6000
                1 year old job ..
                I am sir filler
                Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                  E
                  elamaran08
                  from Powai, Maharashtra
                  Nov 9, 2021
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                  I am a Bharat Gas user. I have a bharat gas connection from Bharat Gas Raja Bharat gas service, cuddalore dist, tamilnadu . My service no. 73445330. I requested cylinder replacement for more than a week, but still they didnt providing cylinder, they told out of stock
                  Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                    T
                    [email protected]
                    Nov 9, 2021
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                    Address: village chorauwan, post chorauwan ps - baniyapur

                    Mere gaw me gas acengy hi jiske owner mukhikya ka chunaw lar raha hi
                    chunawa ke time wo anpne fayade ke liye gas bat raha hi jo ki bhut dino se
                    rok kar rakha gaya tha aur apna fayada dekh kar ab chunaw najdik hi to free me gas bat raha hi sath me apna symbol bat rahe hi apna vot bank bana rahe hi kya yah sahi hi?
                    kya koi government schme ka use apne fhayde ke liye kar skta hi?

                    agency name - ambika bhart gas
                    village- chorauwan
                    post -chorauwan
                    ps- baniyapur
                    dist- saran
                    pin 841403
                    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                      N
                      Nagireddyg
                      Nov 9, 2021
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                      Its regarding bhatat gas payment.

                      I have raised multiple COMPLAINTS regarding double payment issue, but without resolution closed my requests,
                      My complaints number:
                      7133706
                      7190721
                      7271979
                      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                        S
                        Sai kumar444
                        from Tiruvuru, Andhra Pradesh
                        Nov 4, 2021
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                        Address: Tiruvuru, rajupeta, krishna district, vemuri filling station

                        Tiruvuru, rajupeta, vemuro filling station, not get perfect milage, cheating on bunk I request to management to come check it once
                        Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                          N
                          nilesh damania
                          Nov 4, 2021
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                          Address: Virar East

                          I have booked my cylinder online on 30.10.2021. But till date I have not received my cylinder. Your service men are distributing cylinder are in black. I had also personally visited to your distributor on 03.11.2021 and they told me that you will get your cylinder tomorrow. But I have still not received my cylinder. I need the cylinder by tomorrow any how.
                          Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                            S
                            Sagark789
                            from Mumbai, Maharashtra
                            Nov 3, 2021
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                            Address: Room No- 3, samarth chs, thakurwadi, DOMBIVALI west, 421202, Mumbai City, Maharashtra

                            Name- Sagar karande
                            LPG Consumer no[protected]
                            Agency name- jaganath agency, dindayal road, Dombivali West.
                            Sub- payment issue 2nd time

                            Dear sir / madam
                            I have paid 900 rs online for LPG cylinder through BPCL billdesk scanning code yesterday morning at 9.15 am.
                            Today the cylinder has been delivered at my address. Delivery boy told that your online payment is not done and you have to pay cash So I paid 920 rs cash to the delivery boy.
                            Later I called Jagnath Agency and told him about this, then he said, please complain by mailing on the side of Bpcl billdesk.
                            So sir 900 rs has been debited from my bank which has not been received in Jagnath Agency, then I want that money back.
                            Along with the transation details have been added, you can check and I request you to return my payment to me as soon as possible.

                            Regards.
                            SAGAR KARANDE
                            [protected]
                            +1 photos
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                              G
                              Ganeshaldar
                              Oct 30, 2021
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                              Maximum OTP limit exceeded
                              Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                R
                                Rajul Murali P
                                Oct 30, 2021
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                                Payment done through Bpcl website for new connection but showing the status as failure.

                                Payment amount - 2226.40 Rs
                                Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                  S
                                  Swapnali Waghmare
                                  Oct 29, 2021
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                                  They notgive us washroom for use
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