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Bharat Petroleum [BPCL] Complaints & Reviews

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Updated: Apr 14, 2026
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Bharat Petroleum [BPCL] reviews & complaints page 302

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D
Dr. S K Sinha
from Mumbai, Maharashtra
Jan 29, 2008
Resolved
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Resolved

Consumer No. 27912. Booked the gas on 16.1.08 with booking number 4761 with Satish & Co. Hauz Khas, New Delhi after trying for 3 days over telephone.
Havenot got the delivery till 29.1.08. On enquiring the phone is always engaged and when visited the shop was personaaly on 29.1.08 morning was told that supply is not coming from Bharat Gas.
May be till the time the supply is restored the shop should be closed for security reason. Bharat gas should also issue a statement in press that the supply is temporarily stopped.

But my hunch is that the gas shop is taking the customers for a ride by blaming the gas company. These shops especially as they are dealing with subsidised services with inherent potential for misuse should be monitored very closely and fined heavily for providing poor services.
Aug 13, 2020
Complaint marked as Resolved 
I undersigned Kantilal Pranlal Patel is having Domestic gas connection of Your Indane company. My customer no: B 485 and my residential address is as below.

B-5, DAVE APPARTMENT, NEAR AMBICA BUS STOP, NATIONAL HIGHWAY, KALOL (N.G.) PIN-382721.
MOBILE NO: [protected].

As per company's rule anybody can get refill bottle after 10 days of booking. And you can book your refill after 7 days of receiving new bottle. But in our town, from Gas agency, MONALISA GAS AGENCY, we are not able to have above mentioned decipline for booking and refilling. We have already talk to agency and talk on telephone to area office ( Mr. Khandare Mo: [protected] ) regarding this problem. But till date problem is not solved and we are facing acute shortage of gas for domestic use.
You are kindly requested to attend my complaint possitively and do the needful immediately.

Thanks & regards,

KANTILAL P. PATEL

satish & co. — delay in delivery

i booked my gas on 18/8/2008 agency say we deliverd in 3-4 days but after 5days agency say wait more three day this is not fair

Satish &co. — delaying gas always

sir, i had booked for the refilling of LPG cylinder,Consumer No.25191,(booking no.3139) Dated .11/11/09,but till date today on 19//11/09,have not received cylinder the distributor M/s Satish & co.G-2 Houz Khas new Delhi,they say that cylinder has been dispatched to you 4 n 5 day but nothing,when i told that we haven't received any cylinder they (staff) said bye from black market,they speak very rude attitude are not good,till date there is no sign of the getting cylinder.

this Consumer no. belong to my mother name (mrs. Philomenna Farnandiz) my parent are above 80 years old,my dad can not walk always lay down on bed,and we don't have any other alternative to make a food.

My neighbor have same co.and they will get 3 n 4 day . this not happening from them first time its happen to us from last 6 n 7 month ,Please advise what the next step.
I have been trying contacting these guys since 1 week and unable to trace them, the kind of service provided by these people are pathetic, they never pick up the phone and after sometime you find that phone is engage.
my gas burner is making a phut sound on lighting witha lighter or matchstick. i can't use that burner. HELP
L-29B Malviya Nagar, New Delhi-110017
sale chor hi satish gas company wale. mere bus chale to inkey manager ko road par nanga karke maru pure stafff ko.
sale chor hi sathish company & his staff. mere bus chale to me sabko murga banakar road par nanga karke maruuuuuuuuuuuuuuuu.
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    S
    SANJAY GAJANAN DIGHE
    from Pune, Maharashtra
    Jan 27, 2008
    Resolved
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    Resolved

    LATE DELIVERIES OF GAS CYLINDERS

    I AM A CUSTOMER OF RATAN ENTERPRISES -BHARAT GAS KALEWADI PIMPRI PUNE, NOW A DAYS WE ARE NOT GETTING GAS IN TIME & THEY ARE NOT DELIVERING AT OUR RESIDENCE WE HAVE TO GO TO THEIR SHOW STRUGLE FOR GETTING CYLINDER & CARRY ON OUR OWN TO OUR RESIDENCE WHICH IS RISKY....
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    V
    vikas sharma
    from Bengaluru, Karnataka
    Jan 25, 2008
    Resolved
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    this is regarding the poor delivery services from amardeep gas. they are distributors of Bharat Gas.
    First of all they don't pick up the phone, and even if they do they don't know how to serve customers properly.
    My mother has been callling them regularly, but their reply is come to the agency and take the cylinder.
    They almost harass the customers. They are not even ready to get our gas conection transferred to some nearby dealer.
    In this age when it's all about customer service, they feel that they are the masters and can get away with anything. I am even planning to goto consumer court.
    Aug 13, 2020
    Complaint marked as Resolved 
    I wanted to know the nearest LPG gas (HP) to Maharani Bagh.
    I am also facing the same problem from GMS road distributor Amardeep Gas Service.

    In future, i[censored] r facing any problem regarding the Amardeep Gas Service, Please post your complaint online on the following portal :

    http://www.ebharatgas.com/ebgas/pages/general_feedback.jsp

    This URL is worked for All India Bharat Gas Customers. Please use it i[censored] r facing any kind of Issues

    and your problem will be sorted out within 24 hours.
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      S
      Sreedevi P
      from Noida, Uttar Pradesh
      Jan 25, 2008
      Resolved
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      Resolved

      Delivery of cooking gas cylinders is irregular. As in there is no scarcity they used to say while booking gas they will send in 10 days. But in most of the cases that won't happen.They will try their max to delay. After making so many calls from starting day 9 after booking finally they will send by 15 days. More over we are not allowed to book the cylinder before 21 days of delivery. So We can expect a cylinder to be consumed in a month some how we have to manage. Calling them again and again is very problematic as the lines used to be busy most of the time.
      Aug 13, 2020
      Complaint marked as Resolved 
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        R
        ravikumarrai
        from Gurgaon, Haryana
        Jan 25, 2008
        Resolved
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        Resolved

        Sir, I complaint for cylinder on thenth of january but still I did not receive the cylinder.Sir you are requested to do needful.Thanks


        My consumer no:3828
        Name:Prabhu Rai
        I-9 New Janak vihar
        Iari pusa
        new Delhi-110012.
        Aug 13, 2020
        Complaint marked as Resolved 
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          S
          Shiv Om Sharma
          from Delhi, Delhi
          Jan 24, 2008
          Resolved
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          Resolved

          i booked a refilling request on my connection No 20211 on 04/01/2008. which is a bharat gas connection and the dealer is m/s Nihal gas agencies, Mayur Vihar-II, Delhi-110091.

          after the booking the delivery was given at about one week later.

          now when i requested for refilling of cylinder on 25/01/2008 , the agency persons refused my request told me that they will count 21 days from the delivery of cylinder and they had no answer as why the previous delivery was so much delay and why the costumer's should suffer for their fault.
          Aug 13, 2020
          Complaint marked as Resolved 
          I booked a refilling request on my connection No 12057 on 29/10/2008. which is a bharat gas connection and the dealer is m/s Nihal gas agencies, Mayur Vihar-II, Delhi-110091.

          I told him that we have only one Cylinder please refile as soon as possible but they had given no response to this problem till now.
          why the costumer's should suffer for their fault ?

          I hope you will understand my problem please solve it as soon as possible.

          Thanks
          Santosh
          Respected sir
          I booked a refilling request on my connection No 20270 on 30/12/2008. which is a bharat gas connection and the dealer is m/s Nihal gas agencies, Mayur Vihar-II, Delhi-110091.

          but today 5 jan 2009 i no received any cylinder i call to agency whole day phone are busy

          so i hope you will my problem please solve it as soon as possiible .



          thanks

          regards
          suresh
          booking no. G-13286
          I hope a refilling requst on my connection No. G-13286
          Phones are busy whole day
          Phone no. is changed it seems . both the number was not workin ..
          Do the needful
          Costumer no : 16694
          Immanuel Church
          I have booked my domestic 14.2 Kg Cylinder on[protected] the booking no is 356149 through online booking facility on www.ebharatgas.com as the telephone lines of my distributor M/s Nihal gas, mayur vihar Ph - II new Delhi - 91, always remains busy. I why wan't to know why a consumer has to suffer like this after paying money to the supplier. The staff at Nihal gas too are not customer friendly.

          I wan't to know what is the solution to this problem.

          Pawan K Singh
          customer no: 17706
          I booked a refilling request on my connection No 19769 on 14/01/2010. which is a bharat gas connection and the dealer is m/s Nihal gas agencies, Mayur Vihar-II, Delhi-110091.

          I told him that we have only one Cylinder please refile as soon as possible and I also went to office three trip but they had given no response to this problem till now.
          why the costumer's should suffer for their fault ?

          I hope you will understand my problem please solve it as soon as possible.

          Thanking you
          Manoj kumar
          [protected]
          I have booked my domestic 14.2 Kg Cylinder on[protected] the booking no is 506474 through online booking facility on www.ebharatgas.com as the telephone lines of my distributor M/s Nihal gas, mayur vihar Ph - II new Delhi - 91, always remains busy. I why wan't to know why a consumer has to suffer like this after paying money to the supplier.

          I hope u will try and solve the problem as soon as possible.
          Can you please give us the phone no. of Nihal Gas Agency, Mayur Vihar, Phase-II. I have the no. 22781109 is always busy.

          Can you help us for the same and how can i book my cyclinder
          please book my ID ni.15769
          I WANT TO BOOK GAS BY ONLINE
          CONSUMER NO. 8867
          NAME :Madan lal
          B-44 west vinod nagar gali no-1 delhi-92
          Sir,

          Since more than four months the supply of Bharat Gas is not regular. We have to wait for long to get the gas due to which we are trying to make telephonic complaints several time but it is become vain as your lines are not picking up by anybody to attend the complaint hence this e-mail.

          The Occupants of 148-A, Mayur Vihar Ph-III all are working employees and we are getting leave only on Sundays. We are fully depending upon your service that was regular before four months. But since four months even after personal visit to your office we are facing difficulties to get gas cylinder in time.

          So you are requested to look into the matter urgently and supply one gas cylinder to the following address at the earliest as the cylinder in our custody has going to be finished within two-three days. You are also requested please take care of to regularise the supply so that there should not be any difficulty to us.


          R.Sasidhara.K., 148-A, Pocket C-2, Mayur Vihar Ph-III, Delhi-96

          I hope you will do the needful and oblige. A line of reply is highly appreciated.

          Thanks and regards,

          R.S.Kurup
          The Bharat Gas
          New Delhi

          Sub : M/s Nihal Gas Agency
          Ref : consumer no. 2583
          Booking No. 8891579 dt. 11/05/2011

          Dear sir,

          I had Booked for the refilling of LPG cylinder consumer no. 2583 in the name of KunwarSain on dt 11/05/2011 but till today on 19/05/2011 . I have not received the cylinder yet.

          I have been calling to M/s Nihal gas agencies, Mayur Vihar-II, Delhi-110091 since 18/05/2011 & 19/05/2011, their phone numbers are 22777003, 22781109 but their phones are going busy or out of service. This is not the first time, . It is their regular response I am getting from the agency.

          They not delivering to right time, it's very difficult for me i have a kid and i am working also how to maintain? every month problem for me because of LPG Gas.

          Kindly help me as soon as possible.

          Regards

          Kunwarsain
          19.05.2011
          Sub : M/S nihal gas agency
          ref : consumer no. 2583
          booking dt. 24/10/2011

          dear sir,

          I had booked for the refilling of lpg cylinder consumer no. 2583 in the name of kunwarsain on dt 24/10/2011 but till today on 04/11/2011 . I have not received the cylinder yet.

          I have been calling to M/S nihal gas agencies, mayur vihar-II, delhi-110091 since 01/11/2011, 02/11/2011& 03/11/2011, their phone numbers are 22777003, 22781109 but their phones are going busy or out of service. This is not the first time, . It is their regular response I am getting from the agency.

          They not delivering to right time, it's very difficult for me I have a kid and I am working also how to maintain? every month problem for me because of lpg gas.

          Kindly help me as soon as possible.

          Regards

          kunwarsain
          04.11.2011

          not deliverd the cylinder

          we booked the cylinder one week back but still we dint get
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            S
            S S Gagrai
            from New Delhi, Delhi
            Jan 22, 2008
            Resolved
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            Resolved

            I had booked cylinder at Sarla Enterprises dealer of Bharat Gas in south Delhi at Safdarjang Enclave, New Delhi-29 on 8th Jan’ 2008. Till date I have not received any cylinder, I have frequently requested for early deliver the refilled cylinder. But they did not delived the refill till date. I do not know what is the reason of such irregularity doing by the Agency , however it is revealed through resources that as on date consumers who booked after 8th jan’08 are being delivered. Since 12 Jan’08, I continue keep approaching through Telephone to provide the refill at earliest, they always saying it will be provided tomorrow. But tomorrow never came and result is 0…….
            At times they hold telephone in wait and do not response.
            I think you will initiate to find out factual reason and take necessary action against the defaulter and provide the refilled cylendar at earliest.

            With regards,
            S S Gagrai
            Consumer No.15209
            [protected]
            Aug 13, 2020
            Complaint marked as Resolved 
            Sir,
            I am a consumer of Bharat Gas with agency located at, K.J.GAS AGENCIES POONAMALEE.CHENNAI-600056. my consumer no. being 6154, Name: K.SETHURAJAN. I booked a cylinder on 15 DEC 2008 however till date I have not received one.
            Please take care to expedte the delivery to the consumers by the agency. Their tel. no. is also not responding.
            Thanking You
            Yours faithfully
            SETHURAJAN
            Sir,
            I am a customer of (Ambika Gas Agency, Ambabari, Jaipur) of Bharat Gas Co. I am sorry to say that this agency have not delivers gas cylinder at my home from few years. So, it is my helplessness to collect cylinder from stock up of the agency after every booking.
            I also want to tell a recent incident. I was registered a application for a gas cylinder on 24 February, 2009. At this time the agent said to collect the cylinder from stock up of the agency. So I went to the stock up for collect the cylinder on Feb.13. Deliverymen Mr. Gulab and Mr. Mohan were available there. They said to me "your booking slip is return to gas agency, so you should contact to gas agency". Later then, I went to the agency and met to Mr. Omprakash there. He said that you should collect your cylinder on Monday (6 March 2009) from store. Sir, his attitude is very rood.
            I want to tell you that any cylinder is not delivered me till today. It is not a single incident. So I request you please tell me what should I do as a genuine customer and how can any customer receive a cylinder in this against position? There are many distraught customers of this agency in my area. Please take a strict action against this agency and deliverymen, so many customers can get relief.

            Thanks.
            Govind Yadav
            Near Khandaka Hospital,
            Kalwar Road,
            Hathoj, Jaipur
            Dear Sir

            I am the consumer of Bharat gas agency which is located in Naraingarh, Distt. Ambala(Haryana). I belong to village Hussaini, P.O.& Teh. Naraingarh.The all the consumers of village hussaini are highly dissatisfied from the services of the Bharat gas agency. The employees of the agency do not book the cylender at the time we have to wait for a long time for booking the cylender also the make delay in delivering the cylender. They sell the cylenders in black and they charge even 500rs for per cylender in black. The Gulshan Kumar the Manager of the agency does not have manners he misbehaves with the consumers. The services of the agency are very bad. Plz take some suitable action against the agency.


            Thanks
            Name Pardeep Dhiman
            Vill Hussaini
            PO. Naraingarh
            Distt. Ambala
            State Haryana
            Pin 134203
            Mobile [protected]
            Dear Sir,

            I am trying to call to my gas agency(Ashwini Enterprises D-503, Ashok nagar, delhi-93)from two weeks for booking gas cylinder but nobody picking the phone. Phone no. of agency are [protected] and [protected].Plz help me.
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              A
              amitha
              from Bellampalli, Telangana
              Jan 22, 2008
              Resolved
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              Resolved

              The Medak Dealer M/s.Mahalaxmi Gas Agencies delivary boys are demanding for extra amount of Rs.10/- towards transportation of the same to homes. Inspite of somany complaints made to the dealer he is not responding nor taking any action but encouraging them and saying that if you need a cylinder you can take the same from the Godown and the Godown keepers are also demanding Rs.5/- from the consumers and if denied they did not weighing the cylinder nor helping some times. But most of the times they denies to give Cylinder also. In view of this we request you on behalf of all the consumer of Medak Town to kindly look into the matter as such the consumers may feel happy.

              Thanking you sir.

              Anticipating in positive.
              Aug 13, 2020
              Complaint marked as Resolved 

              Bharat Gas — Cylinder not weighed

              Cylinder delivered to me was not weighed.On asking he said I dont have any weighing balance.Neither he did entry in the gas book.
              This is the case with Chitra gas agency, Noida.
              Dear sir/ Madam
              my name is ram singh and my cons no - 846 my gas agency name eminent computers PVT. ltd. I was booking my cylinder 27 may 2010 by your online booking in internet.but still i not receive my clinder when i saw my account i saw it cylinder was show to deliever the cylinder at 31 may2010 but i not receiver it.please see where cylinder was gone.today is 05 june but still i not recive my clinder.my booking no -1357159 and my booking email Id is manoj k k.
              please take a action as soon as poosible.
              my name is ram singh and cons no - 849 my gas ageny is eminent computers pvt ltd. and delievery man was not weight the cylinder and he not in dress and not carry his weighting machine and his his behaviour was rude his name was guddy.other wise change my change my cylinder delievery man. pls take a action against my delievery man.
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                N
                naval kishore rustagi
                from New Delhi, Delhi
                Jan 21, 2008
                Resolved
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                Resolved

                i m really fed up with the poor service of sharman gas company , krishna nagar. lal quarter delhi,110051. we have already booked LPG for home consumption on 28 dec 2007 but till yet we have not received any response from site . we approaced more than 5 times personally, all the time they said it would be delivered today. So we have left no option rather thinking of switching to another gas company.
                Aug 13, 2020
                Complaint marked as Resolved 
                D/Sir,

                I am one of your consumer , form Jamshedpur, Sidhgorah,
                our LPG distributer is City gas service, The party has regular problem for supply of Gas , every day it is obserbed that Gas is not available , where as supply of other agencies is normal , I don't know why it is happening.
                Sir tell me if we stand for gas at 6.00 am , they opened their office at 9.00am & told that Gas is not available , then why not people will aggrassaive mood.
                Sir we need your help for solving the problem.

                Reg
                Ashish
                This is for your information that i am really fed up the poor service of Dammo Gas Agency jhilmil DDA flat Delhi. We have already booked LPG for home consumption on 26/08/2008 but till yet we have not received LPG and no response from site. we approach 4 times personally and 15 times of telephone avery time they put the phone with rudely behave they said what can do stock is not available last 30 days. So this is my humble request arragne the LPG for me. My consumer no is 21096 /Laxmi Devi.
                3/151, Ganga Ram Gali, Teliwara Shahdara, Delhi-110032
                Dear Authority

                I Arun Singhal R/o 463 Maharathi colony, jwala nagar, Shahdara, Delhi-110032 Res.[protected] my consumer no 22404 agency is Dammo Gas jhilmil delhi I am surprised to know that they said made the new booking after 15 days of delivery. and you know they delivery made in minimum 35 days. so you think how a survive the one cylinder with this poor service, and they people is behave like a gunda/dadagiri.

                so you are explain the delivery module is what.

                thanks and regards,

                Arun Singhal.
                Dear Authority,

                I Kishori Lal R/o 170 Gajju Katra, Shahdara, Delhi-110032 Mobile No. [protected] my consumer no 10979 agency is Bharat Gas Vivek Vihar delhi I am surprised to know that they said made the new booking after 5 days of delivery. and you know they delivery made in minimum 35 days. so you think how a survive the one cylinder with this poor service, and they people is behave like a gunda/dadagiri or battameji.

                so you are explain the delivery module is what.

                thanks and regards,

                Kishori Lal

                Bharat Gas — booking delivery is very worst

                Hi,

                This is padmanaban from Kovur Chennai...

                i m really sad with the poor service of MSR gas company, no.136, kundrathur Road, Porur, Chennai-600116. we have already booked LPG for home consumption on First Week of December 2008 but till yet we have not received any response from site . we approaced more than 3 times personally, all the time they said it would be delivered today. So we have left no option rather thinking of switching to another gas company.

                Please Consider for this complaint and reply to me...

                Thanks,
                Padmanaban
                Hi,

                This is padmanaban from Kovur Chennai...

                i m really sad with the poor service of MSR gas company, no.136, kundrathur Road, Porur, Chennai-600116. we have already booked LPG for home consumption on First Week of December 2008 but till yet we have not received any response from site . we approaced more than 3 times personally, all the time they said it would be delivered today. So we have left no option rather thinking of switching to another gas company.

                Please Consider for this complaint and reply to me...

                Thanks,
                Padmanaban
                I dont know why its happen again and again.
                Now we have no options are left we should have to change our conncetion.

                Dammo Gas Agency jhilmil DDA flat Delhi.
                They are doing black marketing of gas cylienders and not supplying properly. if you ask for cylineder in black they will provide u with in a moment.

                Please provide the good service to clients otherwise u will lost your customers!

                Regards
                Sachin
                i m really fed up with the poor service of sharman gas company, krishna nagar. lal quarter delhi, 110051.

                i reach the office to make booking of refill cylender but he said ''HUM LAST CYLENDER DELIVER KARNAY KAI 25 DIN BAD BOOK KARTAIY HAIN''.
                and they deliver refill after 10 to15 days after booking

                They are doing black marketing of gas cylienders and not supplying properly. if you ask for cylineder in black they will provide u with in a moment.

                Please provide the good service to clients otherwise u will lost your customers!

                regards

                khalid anwar
                Dear sir

                I am staying in mira road I tried mira road bharat gas telephone since 4 days but no body is pick up
                the phone the booking process is very bad in mira road.
                my consumer number is 130279
                mobile number [protected]
                bharat gas tel number[protected]

                regards
                zafeer
                [protected]
                Dear Authority

                I Gandharve Sain R/o C-226 Gokal Puri, Delhi-110094 Res. [protected]. (Card No. is A-132). My Consumer No. 12607 agency is Ashwani Enterprises, Ashok Nagar, Delhi-110093. we have already booked LPG for home consumption on First Week of April 2009 but till yet we have not received any response from Ashwani Enterprises . We approaced more than 3 times personally, all the time they said it would be delivered today. So you think how a survive the one cylinder with this poor service.

                so you are tell me the delivery module is what.

                thanks and regards,

                Gandharve Sain

                LPG Cylinder — Delivery is very very delay

                Sir,
                I am a regular consumer of Bharat Gas, and i have seen this thing very time that the distributer don't provide the gas delivery on time, It delays mostly 2-3 month but everybody know this thing ver well that the delivery time is 21 days only.S tell me what is the reason the distributers do not distribute the cylinder, In Town konch which is in, distrit-jalaun, near jhansi, the distributers blacks the cylinder to rich and car loaders and get a lot of money.they get 600 rs for one cylinder, so the simple man is very angry and disturve by them,

                So i am requesting you Sir, please try to remove the problem of Gas Delivery in KOnch(U.P.) District - jalaun

                Thanks for regards
                MY CONECTION IS GOOD WILL GAS AGEINCE MY MOB NO [protected]

                Bharat Gas (LPG) — Very poor service

                I am Sainath Gajare, I am staying in Ghatkopar Ramabaingar Mumabai - 400 075 Maharashtra. Here the distributer in Sector is not cooperating and do not have talking sense. When you booking the gas on proper system but the gas not gettig on time & they asking for more money to get the cylender on early basis. Requesting you to stop bribing . The distributor located at Mohan Gas Service 1, Amar Kunj,Pestom Sagar,Chembur,Mumbai - 400 089. Kindly take necessory step against them.

                dammo enterprises jhilmil colony delhi-32 — DELAY IN DELIVERY OF REFILL LPG GAS CYLINDER

                DELAY IN DELIVEDRY OF REFILLED LPG GAS CYLINDER
                sir,
                my name is roopchand (Seniar citizen). my connection no. is 14167. i had booked for a cylinder on 24 sept.2010.Its more than 20 days and have not yet received the cylinder. Till date I made more than 10 calls to the gas agency .and when ever I make a call, I get the answer "It will...

                dammo gas agency jhilmil — late delivery

                my name is raj pal and my gas con- no 29086 (lpg) i m really fed up with the poor service of dammo gas company , jhilmil delhi,110095. we have already booked LPG for home consumption on 16 jan 2011 but till yet we have not received any response from site . we approaced more than 5 times personally, all the time they said it would be delivered today. So we have left no option rather thinking of switching to another gas company.

                booking number not received by SMS

                when i book the cylinder, I am not receiving the booking number by SMS

                subsidy transfer issue

                Till date we have not recived any subsidy amount, i don't know what is reason, my account no;[protected], my register mob no;[protected].my customer no;41925329, madurai, tamilnadu

                CHANGE IN NAME

                SR I WANT TO CHANGE NAME IN MY PROFILE
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                  V
                  vinay sagar gupta
                  from Gurgaon, Haryana
                  Jan 18, 2008
                  Resolved
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                  I booked a refill with M/s Veerjyoti Enterprises, Behind I B P Petrol Pump, Opp Panchsheel, Joseph Tito Road, New Delhi- 110017 (Phones[protected],26494108,[protected]) against my consumer No.JB 1520 T on 7th Jan, 08 and delivery on repeated reminders was made on 17th Jan.,08 and it always happens and most of the time the lpg in the bottle is short or filled with water. Behavior of the staff attending to calls is irresponsible and vulgar. Telephones are normally off the hook or not picked.

                  Kindly look into the matter and find some solution

                  V.S. Gupta (Mob:[protected])
                  Aug 13, 2020
                  Complaint marked as Resolved 
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                    M
                    Manas Ranjan Mishra
                    from Bhubaneshwar, Odisha
                    Jan 17, 2008
                    Resolved
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                    For Delay in getting Consumer Number and Blue Book.

                    Sir,
                    I,Mr. Manas Ranjan Mishra.
                    plotno-297,Behera Sai Nayapalli
                    India,ORISSA,BHUBANESWAR.

                    Waiting in a queue 26.10.07 and Deposited money Rs. 3026
                    towards purchase of cylinder,Regulator,stove,blue book etc,by that time they have told without stove New connection not possible,After one month the local delear told to deposit money and you are nominetted,then I have Depositted Rs.3026.00...
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                    palashBasu
                    from Pune, Maharashtra
                    Jan 17, 2008
                    Resolved
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                    Dear Sir/Madam,

                    Consumer No. 127409 - residing in Haridevpur (Kolkata)

                    This is to inform you that we are extremely harassed by the poor and high handed services of our gas suppliers - Tolly flame, Naktala Branch - (Bharat Gas).

                    Although we dutifully do our booking one week in advance, as informed by the suppliers, we are still always told that there is no stock, as and when it is there we shall send it.

                    We had make our booking on the 6th January 2008, and are yet to receive the gas cylinder till date.

                    They are most ill mannered whilst answering the phone, one has to call up repeatedly to know exact details.

                    Why is this so ? Why isn't there sufficient stock (as per their statement) like the rest of the other localities?

                    You are requested to please look into the matter with an earnest request to take to task such errant and irresponsible employees who happily receive their salaries without honouring their jobs/duty with respect or concern for the welfare of other beings.

                    Thanking you,

                    Sincerely.
                    Aug 13, 2020
                    Complaint marked as Resolved 
                    I, Mohd Fareed R/o R-9, Nafees Road, Batla House, Jamia Nager,
                    New Delhi-25. I have been using the service of Bharat Gas for 10 Years.I am taking the service from the M/s Friends Gas Agency running at Bharat Nagar, Near Mata Ka Mandir, New Friends Colony, New Delhi. I have booked personally the cylinder on 01.03.2010 but since then the supply of cylinder has not been supplied. Due to this, I am facing a lot of problems Every time they said we have no booking for you. I am not getting any satisfactory result.Please take any action from your side. intimate to me the action taken immediately.
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                      S
                      santosh kumar sharma
                      Jan 16, 2008
                      Resolved
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                      Resolved

                      Sir/ Madam

                      I am registered consumer and our lpg distributor is Gayatri Gas Service Bhajan pura, Delhi. I am sorry to say that this distributor is not openining his office on time nor their telephone numbers are instantly recovrable. Moreover they are supplying the gas after 4-5 days from the wish. At the time of booking they are providing voucher number when we ask for the same, they misbehaving with us. Please do the needful and instruct him accordingly.

                      santosh kumar sharma
                      Advocate
                      D-153, Gali No-5,
                      Bhajanpura, Delhi-53
                      [protected]
                      Complaint marked as Resolved 
                      Verified Support
                      Oct 29, 2015
                      Bharat Petroleum [BPCL] Customer Care's response
                      Dear Sir, we are extremely sorry for the inconvenience caused to you.  Please send us your Registered Mobile Number or Consumer Number and registered email, so that our Customer Care Team can serve you better. In the meanwhile you may also like to register your complaint at www.bharatpetroleum.in or call Bharat Petroleum Smartline[protected] for immediate support.

                      LPG Gas — SHORT LPG & BOOKING PROBLEM

                      Respected Sir,

                      My self Balbir Singh having LPG Connection No. BG-7120 & using my LPG Gas Connection of BINDU GAS SERVICE, Near Air Force Station, Faridabad (Haryana), since 10 years. Sir, it’s a matter of deep regret to inform you that after so many complain regarding booking of my GAS Cylinder. As every time I personally goes to Booking Centre to book the Gas. They have 3 Contact Numbers[protected],[protected] always not in working / not pick the phone & [protected] is not reachable or switched off. Sir, If I personally book my connection, every time I absent from my duty which cost Rs. 500/- per day & how could I afford it.
                      Secondly last month I booked my connection & booking clerk instruct me to delivery of LPG Gas will be at spot point at Jawahar Colony, disposal Chowk, Faridabad. I request again & again that Rickshaw or your Spot Point person are giving always short LPG & to please take the delivery to me from direct Agency but they can’t hear me. At last I take delivery from Rickshaw Spot Point at Disposal Chowk, I take the delivery of LPG & weight it. I was surprised it’s 1.5 Kgs Gas short in Cylinder. I shows to the rickshaw & complain it he told me each every cylinder comes 1-1.5 kg short. I went to Agency & complain it they weight it & found 1.5 kg Gas short in Cylinder. They realize & told me to take delivery from directly from agency.

                      As I regularly 3 days calling but no body pick the phone call or they switched off the contact number.
                      Please note how can I always personally book my connection. Please help me.

                      Thanking you,

                      Yours faithfully


                      (BALBIR SINGH)
                      LPG GAS No. BG-7120
                      MOBILE NO. [protected].

                      LPG booking — LPG booking problem

                      I am trying to book the gas since 15/12/08 on number[protected] at the shop (opposite to BigBazar, VIP road), no one lift the phone and I am not ben able to contact the gas agency on the phone. Suddenly I have again try and the person attend the phone and did not book my gas.
                      This is not a first time every time I have to struggle in contacting the agency. It may pleas be reviwed and reasons may please be ascertained. Corrrective measues may please be taken to adress the grivances.

                      Another thing is that I have applied for double cylinder two years back, so many time I have taken an information regarding of the same issue, everytime they have said that my no is not comming yet, last time I again tried and they charged for Rs. 2200, I asked them why the amount is so high, They replied that they are giving a pressure cooker ... Is it possible to charge extra amount to take a double cylinder. please look into this matter and let me know the update. My mobile no is [protected]
                      Dear sir
                      i am a consumer of bharat gas bearing consumer no-26256 under distributer kitchen add, my problem is that nobody is giving respose over phone to book even maximum time phone is ringing but no body is attending the phone call.

                      please instuct ur distibuter atleast attend the phone timely.

                      Regards
                      srimanta kumar nayak
                      Garai bhawan
                      biplabi anadidas sarani
                      Dasnagar, howarh-711105
                      [protected]

                      LPG Gas — BOOKING PROBLEM

                      M/s Jagan Enterprises (Indian Gas) is the distributor for my connection. When ever I have been trying to contact the said agency the phone remains busy and many time they have a endless hold. I have been trying for more than 16 days) over phone continuously for booking the gas cylinder. But am very sorry to bring to your notice that there is no response from them. The tel. nos. provided by them[protected],) remains busy and not answering, the gas has not been booked. Every time I have to face this problem for booking of gas cylinder. Some time i measured the cylinder at my own measurement and found the gas short in 3kg to 5kg in each cylinder.

                      Kindly look into the matter and ask the distributor to set his system either by fax or e-mail, and have some acknowledgement system to overcome this situation.
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                        A
                        Anil Kumar
                        from Nawanshahr, Punjab
                        Jan 16, 2008
                        Resolved
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                        Resolved

                        Dear sirs,
                        Namaskar,
                        This is to file a complaint against the gas agency of Jageep gas agency, Bhatinda for non delivery of gas cyclinder and late booking of cyclinders at the said city.
                        Sir i did book my cyclinder on 24/12/2007 vide no 16088, whereas on 27/12/2007 he again booked the cylinder vide no Nil and on asking for delivery they said it will be in 4-5 days but it is still getting late and so on, whereas i have only one cyclinder of your bharat gas agency. Sir by this complaint i think the jagdeep gas agency may black the gas cyclinder bcz it is getting late having no other reason being full supply from the company side. further they do not treat the coustmer the way they should, so sir through this cmplaint i request you either make the delivery system at bhatinda proper by instructing the jagdeep gas agency other wise i'm going to file a consumer court complaint on both the jagdeep gas agency and the Bharat Gas Agency.
                        My consumer card no is J-9385, the phone no of the jagdeep gas agency is[protected], 3290555 (o) at Bhatinda.
                        Requesting you to provide the delivery of cyclinders at the earliest .
                        Thanking you
                        CA Narinder K Garg
                        For Mr. Anil Kumar
                        [protected]
                        Aug 13, 2020
                        Complaint marked as Resolved 
                        booking lpg gas
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                          S
                          Smt Sarita Sharma
                          from Bengaluru, Karnataka
                          Jan 15, 2008
                          Resolved
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                          Resolved

                          I have booked refilling for cylender on 3.1.2008 by telephone to the local Bhart gas LPG distributer M/s Laxmi gas agency. but the distributer has not delivered the LPG cylender even my several reminder by telephonic request. therefor you are requested to kidly advise to distributer accordengly and also instruct to arrang supply of LPG within time in future . my consumer No. is 18023. booking date 3.1.2008
                          Complaint marked as Resolved 
                          Verified Support
                          Oct 29, 2015
                          Bharat Petroleum [BPCL] Customer Care's response
                          Dear Sir, we are extremely sorry for the inconvenience caused to you.  Please send us your Registered Mobile Number or Consumer Number and registered email, so that our Customer Care Team can serve you better. In the meanwhile you may also like to register your complaint at www.bharatpetroleum.in or call Bharat Petroleum Smartline[protected] for immediate support.

                          Roop Gas Agency — Delay in supply of LPG cylinders

                          I am a customer of Roop Gas Agency, New Kondli, Mayur Vihar Phase III, Delhi-110096. I have booked LPG for refilling on 06/12/07 on No. 1260 and my booking no. was 11 . Whenever I tried to make contact, tel. always found busy or un-answered.
                          I had personally visited there , but till date I have not received the same. It is happening since last 6 months. If the dealer will not change his practice I will have only one choice to file a case in consumer court.

                          LPG — Poor Services of M/s. ROOP GAS AGENCY

                          Due to poor services of M/s. Roop Gas Agency, Mayur Vihar Phase III, I would like to change from them to M/s. Madhu Gas Agency Mayur Vihar.

                          Please revert in this regard.

                          Thanks & regards,

                          P B Nair

                          LPG — Non supply of LPG cylinder

                          I am a regular customer of Bharat Gas having consumer No.T-21590 maintained with Urmil Gas Service, C-20, Lal Kothi Shopping Centre, Jaipur. I am making this complaint after going through tremendous mental agony due to poor service/non delivery of gas by the agency.

                          The telephones of the Gas agency are permanently engaged.(you may also try the numbers to check yourself). Even on visiting the dealer personally on 1/2/2008, he made a booking but told me to come for delivery slip after 4-5 days. While LPG cylinder are easily available in black market for Rs.550-600/-, there is always a short supply with the dealer. My complaint is that the records of the dealer may be got checked thoroughly as cylinders are being supplied to commercial establishments/black market and for genuine consumers like us, who are seeking a refill once in approx. 2 months, no cylinders are available. Please check the books maintained with customers with the records of the agency to locate the diversion of cylinders to black market.

                          LPG — NON-SUPPLY LPG cylinder

                          I am LPG consumer from SATHYA SAI GAS AGENCY, Lakhanpur, G.T. Road, Kanpur. My consumer no. is 41853. I requested the dealer for gas refilling on 14. 10. 2008. He told me that it would be home delivered after a week. Since then I have made several reminders. Each time he says "you will receive after 2-3 days". More than three weeks have already passed; he has not supplied a cylinder full of LPG. What is happening, I fail to understand. PLEASE ENSURE URGENT SUPPLY AS I AM SHORT OF IT.

                          LPG — Non-supply of Cylinder

                          CYLINDER NOT SUPPLIED

                          SIR,

                          Last month, i.e. on[protected], I had booked a cylinder with M/S Sunder Shyam Enterprises, A-1/B20, Dda Market, Near Mother Dairy, Janakpuri, New Delhi-110058, New Delhi (Ph.[protected] [protected]. My consumer number is 28950. Till date, the same is not delivered to me. When I went to the agency to enquire about it, the staff had used filthy language against me. I request you to please do the needful.

                          Thanking you.

                          ILA GUPTA
                          D-69 Chanakya Place Part 1
                          40 Foota Road,
                          Opp. Mata Chanan Devi Hospital
                          Nr. C-1 Janakpuri
                          New Delhi
                          [protected]
                          [protected]
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                            R
                            Rohit katyal
                            from Chennai, Tamil Nadu
                            Jan 15, 2008
                            Resolved
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                            Resolved

                            07.01.2008
                            Sir,

                            I got my last cylinder on 12th December and I had booked another gas cylinder on 29th December , 07(booking No. 34) but i had not receive gas cylinder till date. Its more than 25 days and have not yet received the cylinder. Till date I made more than 10 calls to the Sunny Gas Agency(nearest service provider) and reminded them. Its of no use, when ever I make a call, I get the answer "It will be delivered to you by today evening or tomorrow morning" but surprise it is not delivered.

                            Every time Gas Agency creates problem regarding booking of the Gas Cylinder i am mentaly distrub very much. Please take the suitable action against Sunny Gas Agency, Malviya Nagar, Jaipur-302017 Please take action within 3 days otherwise i'll put case in Consumer Forum.

                            Thanking You

                            Om Prakash Garg
                            Consumer No. 29142
                            B-42 Model Town, Jagatpura Road,
                            Malviya Nagar Jaipur.
                            [protected]
                            Aug 13, 2020
                            Complaint marked as Resolved 
                            My booking number is 978 with Sachin Gas, Double Storey, Lajpatnagar-IV, New Delhi-110 024 Tel:26226049 who give me same trouble and for last six months I am making complaints to Bharat Gas ([protected]@bharatpetroleum.in) and would hazard say that there is a mafia operating and all officials in Bharat Gas at every level seem to be making money from these Agencies and care a fig for complaints by end users.
                            I want to book gas cylinder through nihal gas Contact Person: NARGIS NAQUI
                            Dealer Name: NIHAL GAS SERVICE
                            MAYUR VIHAR, PHASE II,

                            but their two numbers always come busy .. what to do .. please help me out
                            I booked gas cylinder with Agency Name Rathi Gas Agency Sarai Kwahaza Sector 37 Faridabad Haryan after 21 days still cylinder not reached when we make call to our agency they didn't pick up their phone and we personally have to visit to their office to book cylinders and everytime they assuring cylinder is cuming in three or four days but not cuming.They harrasiing the people so much that every one come with same compalint.People in faridabad is suffering a lot due to non availability of gas cylinder in time.So i request to look in the matter and make appropiaties action regarding this.The Agency people is not dealing properly with the customers and saying do what u want.

                            Thanks,
                            sir, my cons No.is 25141.pleasebook.as quick as possible
                            I wish to transfer my Gas Connection from Jammu To Gurgoan, which i have bought on 28/04/
                            08 under consumer no 23450 and subscription vochure no is[protected] from Shiva Gas agency (Agency No 531884) last morh Gandhinagar Jammu.

                            I got the feedback from the Agency that i can not transfer my Gas before completion of one year.
                            However i require it urgently to be shifted.

                            So kindly Guide and suggest me the best possible way to transfer it to Gurgoan at the earliest.
                            our gas dealer m/s adarsh gas agency is not picking up any call since 3 days. a number of time his no. 2578014 is uer busy or ring goes continuously but no one pick up it. kindly do the needful
                            I want to have phone numbers for Rathi gas service, 132, 20/1 Old Sher shah Suri road Sector 37, sarai khawaja

                            My consumer no is 4102

                            The phone no that I have is not picked up-- [protected]
                            i am puspendra singh rajput dear sir/mam faridabad me gas booking hone k 2 month bad bhi nahi mil rahi hai.pls help me my cell [protected]
                            dear Sir

                            please provide me your curent phone no please

                            Yours Faithfully,
                            Amar singh
                            Respacted sir,

                            Dear Sir,
                            I am Naqvi From kanpur and wer facing a problume that is our gas are refield from VIJAY GAS AGENCY Kanpur up AND THE CONTACT NO. [protected], 2617539.but they said that we cann't book our mt before 25days they said that there are diffrent...every time gas agency problem regarding booking of the gass cylender .not proper maintain dot ph no.(no rep) when cont.Vijy gupta always bussy attand the meet pls look into matter

                            REGARDS
                            M.R.NAQVI(MEENA NAQVI)
                            CN.7811
                            MOB NO.[protected]
                            Gas Booking
                            Sir, i want to take a new connection.but all agency are say that new booking is stop.when the booking is start.
                            dear sir, my a/c no. is 722587 by manoj kumar . i have not found my silendar in timly.
                            I booked gas connection thru Gulabh Gas Agency, Gandhi path, Vaisali, Jaipur-Rajasthan. But still i am not getting any gas connection, every time concern person assuring me for connection but after 40 days nobody get reply.

                            The Agency people is not dealing properly with the customers.

                            Please do the needful.

                            Thanx
                            Dhan Kumar
                            [protected]
                            [protected]
                            Late delivery!
                            07.02.2011
                            Sir,

                            I got my last cylinder on 20th october 2010 and I had booked another gas cylinder on 18th january, 2011(booking No. 07) but i had not receive gas cylinder till date. Its more than 20 days and have not yet received the cylinder. Till date I made more than 10 calls to the priydarshani gas agency (nearest service provider) and reminded them. Its of no use, when ever I make a call, I get the answer "It will be delivered to you by today evening or tomorrow morning" but surprise it is not delivered.

                            Every time Gas Agency creates problem regarding booking of the Gas Cylinder i am mentaly distrub very much. Please take the suitable action against priyadarshani Gas Agency, meva lal bagiya naini allahabad-211009 Please take action within 3 days otherwise i'll put case in Consumer Forum.

                            Thanking You

                            Satya Bali Singh
                            Consumer No. 160110
                            EB-71 ADA Colony Naini
                            Allahabad.
                            [protected], [protected]
                            e-mail id - [protected]@sify.com
                            Last delivery of refill was on 2-8-2011 by Gulab Gas Agency, Gandhi path, Vaishalee, Jaipur-Rajasthan. But next delivery of refill is still pending. Sir but I don't know what is the proper procedure of delivering the refill to consumers in your company. Few days ago I visited the same agency for refill purpose. That time Incharge of agency told that due to short supply of refills by company it is difficult for us to deliver the refills to consumers as per rules. But matter is of some another type, there is no control of agency on their delivery man. It seems like Owner and Delivery man both are involved, Agency is not doing fair dealing every time consumers can be see at agency office. Sir you can check there records in my case every time delivery of refills made between 45 to 48 days. If it is your procedure then no problem. The Agency people is not dealing properly with the customers.
                            Kindly look in to the matter and instruct the agency to do the work of refilling for consumers as per rule.

                            Daleep Singh
                            4-C / 168, Chitrakoot
                            Jaipur
                            M[protected]

                            Changing Of Address

                            I Want to change my address for Bharat Gas delivery. It is in New Gajuwaka, Visakhapatnam.

                            canaction Band ker diya gaya hay ?

                            canaction No. 10032 Name Ramphal Add 583/6 govindpuri kalkaji New Delhi 19 Mo. [protected]
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                              A
                              Anil C Naithani
                              from Mumbai, Maharashtra
                              Jan 14, 2008
                              Resolved
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                              Resolved

                              Woking people when not at home, usually face the problem of non delivery of gas cylinder despite the verbal instructions / requests to deliver the gas after particlar hours ( within the Dealer's working hours ) or on particular days of the week. Generally when a customer is not found at home during the day, the cylinder is returned without any notice to the customer and the delivery keeps on being delayed.
                              The company should make a provision in the Customer Card itself (with the Dealer)for DELIVERY INSTRUCTIONS to solve this problem.

                              Regards
                              A.C. Naithani
                              Aug 13, 2020
                              Complaint marked as Resolved 
                              Harish bhai J Dave
                              Dev krupa, Near Birla vishvakarma collage,
                              Dhobi ghat, vallabh vidyanagr ( Anand)
                              Phone No.[protected]

                              Dear Sir, I am Harishkumar dave residing at Vallabh vidyanager(Anand) Kheda district having (Burson) Bharat Gas connection for domestic use. We are getting gas bottle delivery from our local dealer- Forum Gas agency situated at near sardar statue, V V Nagar.
                              Since 15 days our dealer insist us to check the lekage / whole connection as a part of maintanance by their engineer. We have to paid Rs. 40/- for these service to the dealer. When I ask for any circular from the company. The dealer refuses for the same. May I know:
                              is there any circular from the company to check/ maintain the connection by their paying engineer?
                              or it is the product of dealer's mind?
                              please guide me at earlist.
                              waiting for your reply.

                              Regards,

                              Harishbhai Dave.
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                                S
                                Sushil Kumar
                                from New Delhi, Delhi
                                Jan 12, 2008
                                Resolved
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                                Resolved

                                I booked for gas cylinder re-fill with my gas dealer M/s Ratawal Gas Services, Paschim Vihar, New Delhi-63, Phone 25282222 25262837 on dated 07.01.2008 and even with our repeated reminders the cylinder has not been delivered till date (12.01.2008). There telephone number is always found busy or non-responsive and even if you are lucky to get through there standard reply is that they will supply it today evening or next day.
                                Can anybody is out there who is responsible for all this?
                                Aug 13, 2020
                                Complaint marked as Resolved 
                                Dear Sir/Madam
                                I am a resident of kurukshetra and am your customer from past 4 years and I am sorry to say that we are facing a great trouble here from last 5-6 months. we book our gas and we do not get delivery till 12 days. Even their telehone numbers are not working. Please give me any sujjestion.
                                thanking you
                                I am consumer of (bahart gas) magaaram gas agency in bikaner rajasthan i hed a very poor servise by this agency. my consumer no. is kk31
                                i had book the cylinder on 30-09-08 but still today i had not it they allways tell that they have no stock but all consumer of this area are knowing they sold the cylinder in black to local gas filling. they not deleverd cylinder at consumer home.
                                they do not give any recept of delivery so cheak the recode this agency.
                                I have made a online booking for domestic L.P.G cylinder.My distributor used to be Jwala Industries, whose licence has been cancelled/suspended.Web site is not telling me anything about this.My order should have been re-routed to another distributor and I should b told to act in a particular way in future.

                                Bharat Gas (Delhi Gas), Uttam Nagar — late delivery(not guaranteed)

                                I booked for gas cylinder re-fill with my gas dealer M/s Delhi Gas, Uttam Nagar, New Delhi-59, Phone 64651996/1997/2856537 on dated[protected], consumer no. 8183, and even with our repeated reminders the cylinder has not been delivered till date[protected]. There telephone number is always found busy or non-responsive and even if you are lucky to get through there standard reply is that they will supply it today evening or next day.
                                Can anybody is out there who is responsible for all this?
                                I booked for gas refill on[protected], but as on today e.g. on[protected], I have not received the refill. The most of the times, the telephone nuber of the gas agency is remained engaged and by chance if I get line, there is a stereo typed answer that I will be sent the same day. Their attitude towards customer is also rude and alwayse insisting to buy something from them, even ration like rice, Kitchen wares etc

                                Customer ID No. T1739

                                Agency bharat Gas,
                                shree Pramukh Gas Agency,
                                Nr. CTM, Ahmedabad (Gujarat)
                                Tele No. [protected]
                                vipin jha bhart gas delhi gas uttam nagar wale phone nahi pik kar te hai kya karu book ing ke bas minum 15 day in home delvery kar te hai wo bhi das bar phone karene ke bad
                                Hello Suresh,

                                I am one of the customers of the same agency, and i want to share something with you. I went one day to see what these guys are doing after answering to customer and you know i found amazing results. they have more then 10, 000 customers in a raw and this bluddy goverment suppliers gave this agency very low amount of contity of cylinders (i heard them on the speaker phone). Now the owner of this agency is very clever and active gujju guy, he handled the customer very nicely and politly. He also tried to handle me as well but i was got angry and asked to stop his magical talks towards me. Then he seriously shown me the facts and statistics of the customer. After that i have realized that this agency is handling a lot pain of customers, they want to make good relations with the customers but due to not having enough supplies they were unable to maintain better relation.

                                Let me tell you one thing, If you are in real pain that believe me the owner will definitely help, he is so kind and generous because he knows what poority means. It's hard to believe but its true. it's my real experience.

                                -Kumar
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                                  A
                                  anuradha patel
                                  from Ahmedabad, Gujarat
                                  Jan 11, 2008
                                  Resolved
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                                  Resolved

                                  Dear Sir/Madam,
                                  The complaint is against the Company as per the Delears information.
                                  1. For new connection the dealer is forcing to take a hot plate , if we saw him a bill of new purchased hot plate , they ask to have inspection at the cost of Rs.150/- . They will pushing the matter on next day to next day.
                                  2. If I able to convince the dealer they ready to give me the connection stating to avail a folloing scheme complusary
                                  1.5 Kg of Rice at the cost of Rs.400/- (The quality of rice is of the third quality)
                                  2.1 Kg Tea -of chalu brand- Rs.185/-
                                  3.Lighter of Rs.100/Rs.200 ( quality of lighter is third class) where we can get the lighter of good quality in cost of just Rs.50/-
                                  4.Instollation charge is Rs.100/- where no body is comes for installation.
                                  5.and other charges.

                                  The cost including two cylinder and the deposit comes to just Rs2300 app. where including scheme it will comes to Rs.3500/- and the margin avail by dealer is Rs.1200/- per connection.

                                  Taking about the Hotplate in market the 4 burner hot plate comes at cost of Rs.2500 to Rs.3000 where delares are charging Rs.4000 to Rs.4500/-.

                                  When we asked the dealer about it they tell us that all the things have been designed by the BHARAT GAs Company it self and they are forcing us to do so.

                                  You are requested to let me clarify about the same or justify all the things.

                                  I am also writing this to the Consumer Care Depart to look in to the matter and do the needful
                                  Aug 13, 2020
                                  Complaint marked as Resolved 

                                  Bharatgas/New LPG cylinder connection — LPG connection

                                  I have fill form for new LPG cylinder connection at Bharat Gas Distributer - M/s Ravi at Gurgaon.
                                  He told me that i have to compulsary buy stove,Regulator and gas hose pipe from them.But, i have my own stove with regulator and hose pipe.I don't want to buy these item.

                                  kindly help
                                  sushil
                                  [protected]
                                  what happened ? What did u say ?

                                  Lpg Gas Cylinder — demanding stove with new lpg connection

                                  my name is mohammed s/o husain kunchi,my consumer number 7050
                                  i was booked refilled gas cylinder under m/s anantha gas agencies manjeshwar kasaragod district,this agencies now demand me must be buy gas stove with gas cylinder,other wise we are not giving new connection,Hence I request with hpcl kindly favor the justice.

                                  with regards

                                  mohammed s/o husain kunchi
                                  udyawar manjeshwar
                                  respected sir,
                                  before this e-mail i previously sended one more e-mail but unforunatly u r not replaied i hope this time u take some stric action against bharat gas distributter becoz i face simillar problem.
                                  Each and every time i try to call but all phone line r busy any time i dont no what is working hour of gas agency i here clearly mention that GHATKOPAR (W) Aslpa BHARAT GAS AGENCY [ashok] not working properly they perposely try to avoiding for distributing gas cylinder and when i demand extra gas they tell us role ® regulation y they can not work as per rule ® regulation
                                  Respected Sir,
                                  I have following few points for your consideration and actions taken against the guilty authorities:-
                                  1. I had requested M/s Chitra Gas Agency, Sec 55, Noida(U.P.) for issuing a new connection on 08 April, 2008.
                                  2. My waiting number was 40.
                                  3. I was not properly responsed with the officials and they refused to give me new connction on account of what they best know.
                                  4. After 22 days, on 30 April 2008, I visited their office to complaint about not giving me a new connection. The response of the staff working was highly unparliamentary and they used vulgar words against me.
                                  5. I am a Government Servant and not able to visit their office again and again to request them for giving me new connection. They said that It was my internal problem and the agency has nothing to do with it.
                                  6. Sir, Kindly look into the matter and take appropriate action against the agency so that another customer would not have to face such type of harassment and torture.
                                  7. I am even deprived of gas cylinder after 22 days and they are not ready to even make me enter in their premises.
                                  8. They are forcing me to take gas stove from their sister concerns.
                                  9. Sir, I am anticipating your positive reply withing one week from the date of this complaint.
                                  I was not properly responsed with the officials and they refused to give me new connction on account of what they best know.
                                  Dear sir,
                                  I am frequently visiting your Bharat Nagar, New Friends Colony(Soth Delhi) office for new connection, but they always denied to give.they apologies saying that we have no new connection and we can not issue you new connection.But i have just seen in news at NDTV that there is no ban on new connection as per ministry of petroleum.Kindly do need full.

                                  Regards

                                  Saleem Ahmad
                                  i need new connection in hyderabad area so kindly accecpt mt message
                                  sir
                                  i am not used pan card i whant salendar my pan card but i dont know what is salander paper formalti

                                  LPG — NOT ISSUED OF DOUBLE CYLINDER

                                  SIR, MY CUSTMOR NO. 003465 AT YOUR LOCAL DISTRIBUTOR M/S HARYANA GAS AGENCY, DISTT. CODE NO.[protected] IN THE NAME OF KOUR CHAND R/O DABWALI & MY COMPLAINT IS THAT I HAVE A SINGLE CYLINDER NOW I WANT TAKE 2nD CYLINDER BUT YOUR DISTRIBUTOR HAS NOT ISSUED TO ME CYLINDER

                                  Bharat Gas Cylinder — issue me doule cylinder

                                  Myself SUNIL KUMAR PANDEY i was shifted in Gurgaon in the month of May after that I have transfered my LPG connection in Gurgaon.
                                  I have only one Cylinder sometimes we are facing a lot of problem regarding the reffling of cylinder as i have requested many times to JOGRITI Gas servises please issue me a new cylinder for the same i will pay money and required document.but i can;t understand why they are not issue me doule cylinder
                                  My Details are mentioned bellow-
                                  SUNIL KUMAR PANDEY S/O
                                  Shri RAM KAILASH PANDEY
                                  customer ID-20551
                                  Address-H.No-120, Sector 10 A, Gurgaon Haryana 122001
                                  Mo-91-[protected]
                                  e [protected]@krishnamaruti.com
                                  please do the needfull
                                  Main Ahmednagar city main rahata hoon. Jis Sarasnagar area me main rahata hoon wo Ajay Gas Ejancy ke under aata hai. Main last 2 yrs. se new connection ke liye request kar raha hoon. Ab tak mujhe connection mila nahi. So mujhe New Connection juld se suld mile isliye kya karoon?
                                  plz ans on [protected]@yahoo.com
                                  Hi,

                                  I am facing the same issue the gas provider is forcing me to buy new Gas stove.
                                  This type of attidue is very bad.

                                  Regards,
                                  Ruban
                                  hello sir,

                                  maru naam sagar patel chhe, hu bharat gus cylinder mate bhaktinagar circle ma nodhani karva mate
                                  gayo hato, to mane naam nodhani karvani na padi, to hu aana mate shu karu plese...
                                  Respected Mam/Sir,

                                  I Have an only one cyliender gas. But Now double cylinder i will booking . so please the Amount Of Double Cylinder Gas Price.
                                  Hi,

                                  I am facing the same issue the gas provider is forcing me to buy new Gas stove.
                                  This type of attidue is very bad.

                                  Regards
                                  Dinesh

                                  Chand gas agency/regarding gas cylinder — being denied new connection after transfer

                                  I was transferred from Noida to Gurgaon recently.i had my connection transferred and came with the transfer documents.but Chand Gas Agency, new railway road Gurgaon denied me the connection telling me that the documents were incomplete.they insisted for papers of the original connection.i had submitted the termination DBC (double cylinder) voucher.as consumer i was not supposed to know this and came with whatever was given to me.when i talked to Jai Harsh Bahuguna gas agency, sector 22 Noida they admitted their mistake.however, i am still without a connection.i want to file a complaint against both the gas agencies for deficiency in service.how do i go about it?
                                  Hi,

                                  I am facing the problem the gas provider is forcing me to buy new Gas stove with new connection.
                                  This type of attidue is very bad.

                                  Ab aap hi batayen ki ab main kya karoon.

                                  Regards,
                                  Amarjeet Singh
                                  [protected]

                                  Bharat Gas — clarification

                                  Dear sir,
                                  Just I want to know something from your side
                                  1.Bharat gas is authorised to check all users at home and collect the inspection fee of Rs.40

                                  2. The cylinder rate+ additional transporting charge is charged more than 5 kilometr of distributing
                                  office or godown ( suppose distributing office nearby and godown more than 8 Kilometer far whis is applicable)

                                  I am waiting for your earliest response and thanking you
                                  I visited the Ravi Gas Service, Jharsa Road, Gurgaon for new connection but he refused that the new connection is not available now. I visited several times but got the same reply every time. When the new connections are open the why they are refusing. You are requsted to take the necessary action against the dealer.

                                  Nirmal Rai

                                  896/31, Gurgaon.HRY
                                  122001
                                  There is no clear guideline and tariff rate for new connection on Bharat Gas website.

                                  bharatgas — Bharatgas/New LPG cylinder connection (complaint)

                                  I have enquired for new LPG Cylinder connection at Bharat Gas Distributor - "Padmavathy Bharat Gas Agency". Location - Selaiyur, Chennai-600073. He told me that i have to compulsary buy stove, Regulator and gas hose pipe, Grinder, Mixie from them (Total amount needed for them is Rs.7000).But, i have my own stove with regulator, hose pipe, mixie and grinder.I don't want to buy these items.There are no top officials to ask these people or they themselves have some commission on this??The license of this Gas agency should be cancelled immediately.
                                  new connection
                                  Good Afternoon Sir,

                                  Sir i have applied connection. I got a new conection with in 10 Days, I thankfull for getting connection ealry. But they charged 4000/- rupees for the new Single cylinder connection. The Agency is Sri balaji Gas Agency, prakash nagar. Please look in to this. When I asked for double cylinder they are going to charge 1800 rupees extra.

                                  I thankfull to providing this online support
                                  Thanksyou Sir
                                  SHAIK ALI
                                  what is the indian gas single cylender rate in hyderabad?
                                  Hi

                                  I want a new gas connection, Bharat Gas .
                                  But Distributor is telling me that i need to wait for 1-2 month .
                                  I heard that new connection takes no time as per GOVT. .
                                  Kindly clarify .
                                  I want to take new connection from Bharat Gas, Hinjewadi .Pune
                                  My phone number is [protected], [protected].
                                  Kindl lend assistance .
                                  Thanks
                                  Yashpal
                                  Sir.
                                  I am Devashish Kumar.please give me permission new bharat lpg gas conection.



                                  Your:-
                                  Devashish kr.
                                  Dear Sir,

                                  i would like to take a bharathgas connection to my house.What are the procedures to apply for a new connection? How many days to be taken for get a cylinder.? i stayaing at cochin in Kerala. who is our nearest bharathgas dealer?

                                  Pls send ur replay immediately .Kindly do the needful

                                  Thannkig You,

                                  Karthika K.K

                                  COCHIN
                                  kERALA
                                  Dear Sir/Madam,

                                  The complaint is against the Bharat Gas Company as per the Delears information.

                                  For new connection the dealer is forcing to take a 5700 Rs package. This package is neccessary if i need the new gas connection.In this package below mention things include..

                                  1. If I able to convince the dealer they ready to give me the connection stating to avail a folloing scheme complusary
                                  2.5 Kg of Rice at the cost of Rs.400/-
                                  3.1 Kg Tea -of chalu brand- Rs.185/-
                                  4.Lighter of Rs.100/Rs.200
                                  5.and other charges


                                  When we asked the dealer about it they tell us that all the things have been designed by the BHARAT GAs Company it self and they are forcing us to do so.

                                  You are requested to let me clarify about the same or justify all the things.

                                  Thanks & Regards

                                  Anurag Saxena
                                  [protected]
                                  Sir,

                                  The complaint is against The Raka Gas Service, chinchwad, Pune. Four months before i booked for a new conneciton. They told me that i will get the conneciton in one or two months, but it has not yet turned up.On enqiury they tell to enquire after two more months. And they have also asked me to pay 4500/- on getting the new connection which will include, a gas stove, a regulator, a cylinder. Please tell me weather these things are compulsory.And also please tell is there no supply of new connection at present...i am told like this.
                                  Respected Sir,

                                  I am Ashu vyas living in kota (Rajasthan) since birth. I don't have any LPG gas connection. Please how it is possible that can I get a new gas connection of my own name.

                                  ASHU VYAS
                                  6-B-7 MAHAVEER NAGAR III
                                  KOTA 324005
                                  Mobile- [protected], [protected]
                                  Email- [protected]@yahoo.com
                                  Dear Sir,
                                  Greetings.
                                  First I frankly Say me English is very Poor. Sorry.
                                  first Of all thank you for giving me New Gas No 16827 at Mehta Enterprises, Akalkot Dist - Solapur on 25/09/2009.
                                  Mr.Mehat's attitude with his customer is very bad and very arrogant. He dont co-operate always his cutomers and give Company's Compliant Officers No. But the Complaint phone No. is always on Engage Mode. The Number is[protected]. Try this number in your side.
                                  When i received my all New Number payment receipts i asked Mr.Mehta where is the adhesive stamp which you mentioned in my payment receipt. Then Mr.Mehta Says this is not your duty to see the adhesive stamp affixed or not. Again he never gives gas connetion without Gas Shegadi and the Gas Shegadi charges are very high with compare to Open Market.
                                  This happens with a Graduate Person then what happens about a illiterate people.

                                  Please cosider my complaint seriously and reply me ASAP and take action against Mehta Enterprises, Akalkot.

                                  Thanking You,
                                  Prasad Bag,
                                  Akalkot.
                                  Mob.No. [protected].
                                  Sir,
                                  HARRESMENT FOR NEW CONNECTION .

                                  The complaint is against the company as per the delers information. ( your delership in Derabassi Distt Mohali, PUNJAB )

                                  1.For new connection the dealer is forcing to take a hot plate, but we alredy having sunflame hotplate, the superwiser had come and checked the hotplate but till date we didn`t get the connection
                                  Please go through the links given below.

                                  http://www.ebharatgas.com/ebgas/pages/cust_whatislpg.jsp#connection
                                  http://www.ebharatgas.com/ebgas/pages/cust_newconnection.jsp


                                  I'm also facing the same situation as explained in most of the above comments. I'm having a Hotplate (Butterflies) with 5 years warranty and which costs around 3500 Rs. It has got the ISI mark also on it. But still they are forcing me to buy a hotplate from them. Why this happens? What is the actual waiting period for a new gas connection from Bharat Gas? In the links I provided above, it states that the connections are issued instantly.But why the agencies don't agree with that? But I don't find any answers for this questions.

                                  Regards

                                  Ratheesh
                                  [protected]

                                  LPG Gas — gas fully leacked when new cylender connected

                                  dear sir my lpg celender was leacked, when it was connected my conusumer no is 3450 name pt george kind attension is in vited to replace the same
                                  SIR,
                                  I want new connection for bhart gas, i don't have any LPG gas connection, how can apply online or another way, i living in delhi in bhudh vihar, and how much i pay for 1 cylinder connection of BHART GAS !


                                  HARISH
                                  [protected]
                                  [protected]@gmail.com, harish1.[protected]@airtel.in
                                  I, P.K.SINGH ( RANCHI, RLY. COLONY ), have single cylinder connection. I want to convert my connection in double cylinder. When I ask for this my supplier (Gas agency). He said that they can get a new cylinder only with a water purifier (Aqua sure) or 15Ltr. of muster oil of Fortune brand in payment of Rs.3500/- as per Bharat gas company Plane. Is it true or not? I think I have to go Consumer Form against Company and Agency.
                                  Email- [protected]@gmail.com
                                  DEAR SIR,
                                  I WANT NEW CONNECTION BHARAT GAS
                                  I WANT PLEASE DOWNLOAD FORM FOR
                                  NEW CONNECTION
                                  Hi sir

                                  my self santosh kumar singh from new ashok nagar - delhi 96. i have submitted all required document at 1st jan 2011. and officers said that varification will done with in 10 to 12 days. but now its 17-18 days. but there is not any varification or call.

                                  please help me out at this issue.

                                  Thanks
                                  Santosh kumar sinhg
                                  [protected]

                                  Bharat Gas — Refusing to make the connection from single to double

                                  Consumer 38204; Bharat gas agency refusing give additional cylinder; have been harassing for last six month;I have an infant baby but all my request for a double connection have fallen to deaf ears.

                                  LPG — less quantity of gas appro.2.5 kg.

                                  LPG ( INDANE) connection no.o3854 in the name of Mumtazali house no. N.H.78 dated 11.3.2012 a gas cylender was supplied about 2.5 kg less than normal wt. by M/S Shree Darshan gas Agency ,Pallavpuram II ,Meerut . The delevery man named Kaloo was not having weighing Machine and refused to get weight by any balance No, action is taken by owner agaist this complaint.
                                  sir,

                                  i am sushree tripathy. i want to take a new connection. how much it should cost to take one new connection? i want 2 cylinders with regulator and pipe. without stove. i m staying in hyderabad. and i am new to this place.
                                  According to the Bharat Gas Official website Hot Plate is not mandatory with the new connection if you have already Purchased it outside.
                                  But these distributors for the sake of their own revenue makes it mandatory.
                                  So Peoples taking new connection, keep yourself ready for an extra expenditure of Rs 5000 approx to get all this stuff.

                                  This is the India and our bloody system.
                                  Full of corruption.

                                  If you will calculate in an average family of 4 members this 5000 is the cost for LPG for a whole year.

                                  Gas connection not activated

                                  According my distributor, my gas connection is pending with BPCL for activation. Below are my details: Customer no. : 53610504 Name : Sreejith Krishnan Distributor : Vinayaka Gas agency, KR Puram, Bangalore Contact : [protected]

                                  subcidy not received

                                  My lpg id[protected] JAMALPUR GAS SERVICE Burdwan West Bengal

                                  LEAKAGE OF NEW GAS CYLINDER

                                  The gas cylinder delivered last week has leakage Please rectify the problem at the earliest. Called a number of times at your office but got no response.
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                                    S
                                    S K Sharma
                                    from Delhi, Delhi
                                    Jan 6, 2008
                                    Resolved
                                    Report
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                                    Resolved

                                    On 29th december I have booked a gas cylinder from M/s Milind agenceis, Vikapuri, Bharat gas dealer. They never lift their telephone for booking and even after registering personally they do not supply in time. It is written as per Bharat gas guide lines the delivery of gas is within 24 hours after booking. Kindly expedite the matter.
                                    S K Sharma, 284-C, DG-II, Vikaspuri, New Delhi-110018,
                                    consumer no. 5654.
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
                                    Dear Sir,

                                    I'm trying to contact in milind gas agency on these no. 28540285,28540750.2854788, from 2 - 3 days but all no. are showing busy. I want to book my gas in urgent basis.

                                    Kindly confirm the No. that all no. are is correct or please confirm the new nos. all.

                                    Thanks & Best Regards.
                                    Sarita
                                    Hi All,

                                    I requested for a new connection (on date[protected] at Milind gas agency, after a long wait and follow up they finished their varification process and agreed to give me a connection. But now they are forcing me to purchase some household items and gas stove with that new connection. If i do not purchace those items then they are denying to provide me that connection. As per staff sitting over there, it is compulsory to buy those things as this has been mandate by Bharat Gas.

                                    I know this is not correct and I launced a complaint on Bharat Gas web site. Please tell me how can I get a new connection.

                                    Regards,
                                    Rajan Vohra
                                    Mob:[protected]
                                    Dear Sir,

                                    I'm trying to contact in milind gas agency on these no. 28540285, 28540750.2854788, from 2 - 3 days but all no. are showing busy. I want to book my gas in urgent basis.

                                    Kindly confirm the No. that all no. are is correct or please confirm the new nos. all.

                                    Thanks & Best Regards.
                                    Kamaljeet Singh
                                    Dear Sir/Mam,

                                    I have been continously calling up on the contact nos.[protected] / 28541800 / 28545600...
                                    These numbers are continously coming busy and when it rings, no one takes a call on these numbers...
                                    I have booked refill of Gas Cylinder by 4th Dec'13 - Consumer No. 21478, when I did not receive the cylinder then
                                    I called-up delivery boy after a week or 10 days to know the status as there was no respond from Agency.
                                    I came to know from Delivery Boy that there was some software error and all booking made during these dates got corrupted and need to put a fresh booking.

                                    Then I made a fresh booking through telepone.. I have been regularly calling up delivery boy named Praveen and he picked up phone one day and told me that there is no slip generated and need to check from the agency...
                                    from that day even Delivery Boy is not responding our calls ( I know this is not his job)

                                    Can any one look into it. We had suffered lot due to non-supply of refill gas cylinder.

                                    Regards,
                                    Rekha Braroo
                                    Consumer No. 21478
                                    Ph- [protected] / [protected]
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