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Bharat Petroleum [BPCL] Complaints & Reviews

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Updated: Apr 7, 2026
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K
Krishnananda Mallya
from Bengaluru, Karnataka
Dec 27, 2007
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Sir,
I am a customer ofBharatgas LPG for household cooking purpose.My consumerNo.23200. TVNo:[protected] dated 6thOctober2007;SVNo:[protected] dated 22/12/2005.Iwas a customer with M/S Keshwain&Sons,Bharatgas Distributors,Kumta Road,SIRSI,Karnataka 581401 .Ph:[protected],226826,Fax:[protected].

I took a transfer to Hebri,Udupi District,Karnataka in October2007 and hence got TV from the above distributor .I came to Hebri and sent all the necessary document(TV,Letter given by the prvious distributor to the new distributor,M/S Shantheri Kamakshi Enterprises,Byndoor-576214.Phone:251927,252027;These documents were sent on 13th October 2007 by Professional courier.I spoke to Mr.Naveen Kini (Phone No.[protected]) by phone regarding the same. He tells me he will send me the connection shortly.So far,even after 2and half months I have not recieved the connection.I spoke to him today also.But now he says he do not see my Voucher.How can that be possible?Your slogan being "Customer first" is totally violated.I am a doctor by profession and come to this rural place for the service and Bharatgas is harrassing me.I am very much aggreived.Please take up this matter seriously and do the needful.
Thanking You
With regards,
Sincerely Yours
Dr.K.Mallya(mobileNo [protected])
Aug 13, 2020
Complaint marked as Resolved 
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    D
    Deepak Pardeshi
    from Delhi, Delhi
    Dec 27, 2007
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    I have gas connection of Bharat Gas co. here in Pune with M/s Arihant Gas Distribution Agency, Solapur Bazar, Pune 411001. Ph.[protected].

    My consumer number is AG-40967

    Even after booking the gas for 20-30 days well in advance they never brought my refilled cylinder to my house.
    Other gas agencies are giving service "Home Delivery"
    I dont know why they are not doing so.

    I have made complaint, but no use. I think I should discounect the servi e here, and go for pvt. service.

    Please look into the matter.

    With regards,

    Deepak C. Pardeshi
    "PARDESHI HOUSE'
    oPP. Vidya Heritage Apartment
    S.No.57/38. (Behind Naren Hill Complex)
    Azad Nagar. Wanwadi.
    Pune- 411 040.
    Aug 13, 2020
    Complaint marked as Resolved 
    I have gas connection of Bharat Gas co. here in Sidhi with M/s Pratap Gas Service, Hospatil chouk, sidhi, M.P. 486661 Ph.[protected], 251081
    My consumer number is -6225
    Even after booking the gas they never brought my refilled cylinder to my house.
    Other gas agencies are giving service "Home Delivery"
    I dont know why they are not doing so.

    I have made complaint, but no use. I think I should discounect the servi e here, and go for pvt. service.

    Please look into the matter.

    With regards,

    H.P. Tiwari
    police line sidhi
    mob. [protected]
    Rajaram Bharat gas agency can not take transfer gas in that area I have stay in the ambegaon pathar
    and my gas has to end of my cylinder pls give back revart immediately
    After complaint of "No home delivery of cylinder" in the year 2007. M/s Arihant Gas Distribution Agency, Solapur Bazar, Pune 411001.( Ph.[protected]. Has taken note of it and started giving the service of "Home Delivery"

    My consumer number is AG-40967

    I would like to thanks the Bharat Gas, as well as Prop.M/s Arihant Gas Distribution Agency, Solapur Bazar, Pune 411001
    for their uninterpreted service ever since 2008 onwards.

    With Regards,
    Deepak C. Pardeshi
    Cell [protected]
    hiii
    im rohit from hosiarpur <punjab>
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      Supriya Vasudev Varnekar
      Dec 27, 2007
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      I am not able to find a single Gas agency that will provide me with a new Gas connection without selling the Stove. They are charging Rs. 3600 for a new Gas connection with the stove. I already have the stove. why should I get another one? As per the Government website no one can force us to buy the stove. If one refuses to buy they say we won't give you the Gas connection. Please suggest if anyone is aware of any Honest dealer in Pune around Erandvane area who can give the connection.
      Aug 13, 2020
      Complaint marked as Resolved 

      Bharat Petroleum Corp ltd — No complaint register...poor man handling.

      The BPCL manager at PUSHPANJALI, Vasant kunj, ND-70 is never available, Upon asking many times, no complaint register was provided, staff members dont know the basic courteous skills, Dedicated wind shield cleaners can never be located, everyone tries to pass on the work to one another, Is this what we are paying for????????

      Bharat petroleum corp ltd. — poor service--Denial of complaint book

      This complaint is in regards to the poor facilities provided at BPCL-PUSHPANJALI, Nelson mandela Marg, Vasant kunj-70...Staff members are not at all customer friendly, this is an ongoing issue now, everytime we ask for a complaint book, we get nothing but excuses, this time an un-educated man called himself as manager, who was not even dressed up appropriately, refused to provide the complaint register, when asked for the batch number of the petrol pump, he had no clue of what it is. Considering the person not as a manager, manager is never available, please check as this is not the service we pay for.

      Contact number of petrol pump[protected]

      fuel gas — dealer deny to supply

      sir
      i am a consumer of your gass vide consumer no 606748 under dealer of jaydeb gass luwis road samantray pur having dealer id 300620 since 2006 we collect the gass from his end but today the dealer told that he cant give due to some area distribution problem & he told to change the container from HP to Indane & never told me the dealer of that side where i am staying now i am help less though i have no other alternative i cant manage my coking
      Therefore irequest to consider my case and arange an alternative for an coustmer like me
      your eairly action to this matte is highly socliciated

      Thanking you yours

      M K Acharya
      I am Zahida from new Delhi,There is is gas agency -Rohit gas agency,142,first floor shiva market madhuban chowk,pitam pura delhi.They are black stock broker of gas cylender,this agency issued by BPCL but agency staff are very very rude to people they always denied to take a booking of cylender at first time and they are doing black marketing of gas.When I reach agency office to give a request of my address change so the staff of agency denied to change my address into there record and all of the staff scolded me and abused me,when I said that if you will not change my address so I will go to the the consumer court.One lady was sitting over there said to me that do whatever you like to do we have many politician connection and you can not do any thing and our agency can't be terminated whether we black market the gas and you can't prove it and we will not change your address,in future we will book cylender on your consumer number and black marketed your cylender ok if you can do something so do it,we do not bother.
      Kindly help me in this regard and enquer about the same and take neccessary and urgent action against the said agency.I am waiting for your possitive reply.Reply soon and give me the suggetion for future that from where i get the cylender for the next month.
      Iam a consumer of mohan gas(BPCL)ALWAR.(RAJASTHAN)MY CONSUMER NO IS 701314.Home delivery service of Mohan Gas is unsatisfactory since last one year.Ibooked my cylender after 21days of last delivery on dated 05.04.2008.But after so many requist Iam not yet received cylender.I requist you to give proper instruction for regular and timely delivery.
      Dear Sir,

      This is regarding the barath gas conection non-availability in my native place, though i have transferd the connection to my native place on this month (banglaore to calicut-Koyilandy ) they are not ready to give the connection even after i have produced the transfer certificate, the concerd people are telling we dont give the connection from our place as we have as strict rule from BPCL that whe should not give the connection with in 5 Km and i should contact the dealer who are next to your house and according to this agency(Thengil Agency-Koyilandy) i went and tolk to Atholi it our nearest place where whe have IOC dealer but they are also noty ready to give the conncetion as they have alos got the strict instruction from IOC they should not give the connection except IOC. so i am in dilemma as i this are all public sector why cant they give connection to the customer has got all relevant documents and where do i get proper justice? and whome do i have to meet to get the connection? these are my questions.

      i expecting a valuable reply from you in this regard

      sunil. Km
      Those are generally dealers and not company officials and sometimes they behave that way. and truely they wont give u the register too for complaint. best place to compain is shoot a mail to the company directly and company will take care of the dealer. BPCL grivience officer detail can be found on the company website www.bharatpetroleum.in.
      I am a complanant myself. The government has raised the price of petrol from tonight 12.00 that is 4-6-08 midnight. But the dealer has stoppes selling petrol on the NO STOCK pretext. Is this fair business?

      sanjay biswas
      power house road
      rourkela
      I stay in Mira rd (Thane district). there is only one gas agency . inspite of repeated follow up with them for new connection they say that it has not yet started. when i told them it has come in paper to give the new connection they told they have not yet received the letter from above. and when asked them how much it would cost they said for one cylinder it would be 4500/- which is very high for 5500 2 cylinder are available at other places.
      please help me out
      I am abharat gas consumer of district NAYAGARH, ORISSA. Only one LPG distributor is available here that is bharat gas. Since one year it is very difficult to get a sylinder. We have to stand 3 times in a queue from 6:30am to 10:30 am from the day of booking. Sometimes we have to wait for 10-15 days from the date of booking. The consumers of our area are facing a lot of problem to get a cylinder. So please kindly consinder our problem.
      I am K. Satyanarayana from Hyderabad working as a Lecturer in Govt college., There is is gas agency -Prakash gas agency, Boduppal, near Uppal, Hyderabda-39 . Our Gas consumer number is 1411 we are 25 years old custtomer. They are black stock broker of gas cylender, this agency issued by BPCL but agency staff are very very rude to people they always denied to take a booking of cylinder at first time and they are doing black marketing of gas. When we call up on this Phone number [protected] to book gas at first time they say your gas is booked and getting the line is too hard we need to spent more than an hour to book the gas for refilled cylinder and we are waiting for cylinder it is not arrived yet we have booked one month ago, this not happens for a month or so this is the same thing happening for us every month. every month we need to starve because even after booking gas for refilled cylinder we will not receive it even after one month.



      Actually gas dealers they take more money from the people who has not booked the gas, if a gas cylinder is given for Rs.300 normally for those who have not booked for them they sell the gas at Rs.500. we are sure about this because our neighbours take the bharat gas in this way only.


      I would request necessary action regarding this.

      Please Note that we do not have gas from past one week ( we booked gas one moth ago) and every month we book the gas and wait for it for than one month for refilled cylinder. Hope you can understand how frustrating it is.
      I want to bring to the notice of public that, Sri Gopal Service Station, R.p. Road, Secunderabad-500003 { phone no., o4o[protected] ] who are dealers of Bharat Petroleum products, is run by staff who are crooks and leave no opportunity to overcharge and short-supply fuel to the customers. Many complaints to the owners of the petrol pump has not yielded any results and the situation is same. As I own a scooter and in emergency situations only I go to the above pump to buy petrol. Every time the salesman charges 2-3 rupees more per litre, when we adamently ask the salesman refunds the change. The quality of the petrol is also not pure. It is high time that the concerned authorities take stern action against the owners of the above petrol pump.

      prakash gass agency — refuse to give the cylinder refill

      dear sir

      my consummer no is 1044 it is in the name of my father Mr. V.P.Vincent and ever since his dimiss in 97 we are getting the cyclinder refills .Myself and my brother and mummy are stying in the same door no. in each floor sepraterly and the mother<s name is included in my ration card at that time but her name is now deleated and she is staying seperately the gass agency refuse to give as we are all in the same premisses. since she is aged person and leaveing seperately kindly let me know the procedure to change the name of my father to his wife kindly let us know the procedure.

      your earliest action will be apperaciated


      rgds

      ernest
      Dear ir,

      I would like to draw your kind attention towards the fact that at Bharat petroleum petrol pump i.e. DURGA PRASAD KANTA PRASAD SHERKOT ROAD Dhampur at distt.Bijnore(u.p.) is not
      giving me the points in my petrol card because of yhs I am having a big problem.
      Please tell me the solution .
      Dear Sir,


      I would like to draw your kind attention towards the fact that at Bharat petroleum petrol pump i.e. DURGA PRASAD KANTA PRASAD SHERKOT ROAD Dhampur at distt.Bijnore(u.p.) is not
      giving me the points in my petrol card because of yhs I am having a big problem.
      Please tell me the solution .
      Sir. iam intersted in ur gas dealership in my area please give me the details
      thanking u sir
      s.anand
      town shadnagar 509216
      dist mahabubnagar
      AP
      phone [protected]
      i stay in nacharam .Our Gas consumer number is 26271 and When we call up on this Phone numbers [protected], 27204196, 27205127 to book gas they will not lift the phone.or else they will not give response im trying since 5 days please do the needful. any other facilty is there to book the gas.
      i stay in nacharam .Our Gas consumer number is 26271 and When we call up on this Phone numbers [protected], 27204196, 27205127 to book gas they will not lift the phone.or else they will not give response im trying since 5 days please do the needful. any other facilty is there to book the gas.
      Dear sir,
      i laxman kumar sharma is compliant to local gas agencies. this agencies is use for a frod connsctions for my name and id. so that please my compliant is registor and action is local gas agencies, gas agencies is name shivam gas agencies, sadabad distt-mahamayanagar, u.p.
      yours faithfully
      pt. laxman kumar sharma
      gali panditan, sadabad,
      ph [protected]
      u.p.
      i was transferred from goa to mumbai .as i did not submit my papers at the previous gas agency Goa Gas Vasco Da Gama due to ignorance, It is now virtually impossible to go back to Goa with empty cylinder and regulator and get the connection transferred in my name to Mumbai . These outdated rules prevent a consumer to stick to one company. I n the era of open economy it should be the gas agency which should help out the consumers and not the other way around . Talking about the rules, openly gas cylinders are sold in black for Rs 200/- i[censored] grease the palms of the delivery boy.
      Unauthorized supply of cylinder to shop situated at yari road corner of agakhan Baugh. (Rupani Stall)
      This is to bring to your kind notice a delivery man of BPCL gas company situated at versowa always supply one cylinder of gas bottle illegally by taking extra charge and supply the same to Rupani stall running by a lady she is also running a Dhabba next to stall. She is not a consumer also than also she is getting regular supply of consumer cylinder daily with some extra amount.
      If there is a cylinder blast who will be responsible so please take the cylinder from her and hold her responsible by filling a police case against her.
      Kindly look in the matter and make an enquiry how she was able to get the empty cylinder and also take the proper action against the dealer.
      You should talk to the customer care. if after that you are not satisfied, pls go to the consumer court with all the proof.
      At COCO outlet Shri Ram Filling station situated in Balaji Nagar, Kupwad Road, Nr. Laxmi Temple, Vishrambaug, Sangli- 416416, many more times/ major times we never get regular petrol for two wheelers from last two months.Every time we had filling Speed petrol.
      When I enquired workers give reasons as 1) there is nozzle problem, 2) stabilizer not working properly, 3) When DG set starts we can't start this dispensor. There is no proper load distribution hence power tripping problem everytime.
      Also I called to sales officer 15 days back he give me commitment to solve this.But till today nothing happened.
      I hope by this coplaint, we will get regular petrol on this retail outlet soon.
      dear sir i would like to know that is there a rule that we cannot book a cylinder before 21 days. agents do not take the booking before 21 days and the delivery time of 18 days after the booking date, we have a single cylinder how do we go about it. can i get solution from you. i am at Pune.
      i am very disagree about ur servises when i don't get ful fuel in ur burari fuel station when i say some thing to ur workres he told me lena hai to lo nahi to jao yah par to itna hi milta hai
      and when for lpg conection i don't get i am very upset about servises .




      neeraj pal, delhi
      Sir, I am consumer of BARABANKI GASE AGENCY(agency code-571824) district, Barabanki U.P.since11.01.2006.I can't get DBC.Whenever i go to agency only a response gets that company has banned on DBC.Sir i am in trouble to manage in one cylender as supply is also very poor.Therefore pl sir get arrange 2nd cylender.
      Thanks
      Consumer no-2936689
      Mobile no-[protected]
      Sir, I am the costumer of dausa at Amit gas agency bharat petroleum corporation ltd. i have a single cylinder i have a 8 members in my family i need very much iind cylinder dbc so i cannot face the problem every month i face so many problem amit gas agency give me a cylinder in 35 days but he is not issue me a iind cylinder first he say register your DBC. that i will do after registration he is not giving me a dbc my consumer no. is 28248 jagdish sharma. it is my request kindly issue me a dbc so i can easily fill the cylinders

      yours truly

      jagdish sharma
      [protected]
      Subject:
      Respected sir,
      Here by i have a connection with Banu gas agency - Maduravoyal (Chennai).
      My Account No: 16031
      It is in my Husband Name: Kailasarajan.K
      We would like to give the change of address, what is the procedure
      Kindly let me know

      Dharani
      Dear All,

      I will suggest all of you please you RTI (Right to Information Act 2005). This ACT is very power full and you will pay only 10 rupees for every one question please seach on Internet and solve you problem.

      I have used.

      Thank
      Sunny
      Sir
      Iam a consumer of Shivam Gas Services Agra Road Sadabad Distt, Hathras U.P.MY CONSUMER NO IS SG2506.Home delivery service of Shivam Gas Services is unsatisfactory since last one Month.Ibooked my cylender after 21days of last delivery on dated 12.06.2009.But after so many requist Iam not yet received cylender.I requist you to give proper instruction for regular and timely delivery.


      Purushottam Das Sharma
      [protected]
      I am a consumer of BPCL for gas cylinders at Bhopal. While going through the address and list of the dealers of BPCL, it is observed that the addresses and telephone numbers are not updated and very old. Hence a customer cannot utilise the website informations.

      In many times all the oil companies are claiming for delivery of gas cyclinders within 2-3 days from the date of booking. During my last 10 years experience, I never got the cylinders within 2-3 days from the booking. Is the claim of the company only in papers ?

      Many times I observed that the dealers are either not attending the telephones for gas enquiry or booking nor taking the telephones, hence the customers are required to reach personally to the dealers shop even for booking of the gas cylinders.

      Many of the agencies are overloaded with the customers. Hence they are not in a position to cope up with the demand. It is better to provide more dealers in different areas to competet with other agencies and to get accurate services to the consumers.
      Where can I get a new BP Gas connection in Porvorin area in Goa without buying a gas stove & gas lighter?

      Regards,

      Dhanraj
      [protected]
      Dear Sir,

      I have a Gas connection at Prem Gas agency, Sector-10, Raj Nagar Ghaziabad. Till last year the cylinder refilled used 3-4 kg weight less. After freequnt complaint and once I sent back the cylinder they have introduced the pass book. Recently what has happened last month delivered could not run even 10 days. When we checked there is around 5-6 kgms water in the cylinder. When we complained the agency honour M/s Prem gas Agency (lady) is explaining to my wife that filled cylinder kept outside that is why the rain water fallen inside. How they are fooling the customers. Please guide me what action can be taken in such case.
      respected sir,

      As i heard about the RTI act for some benefits of consumers towards the giving a new definition to a consumer of india, but apart from this here gas agencies in my town doing their best to make it void and tackle the consumer as a puppet of their hands.
      After this statement, now you could think about the aggression of mine for them.
      they are doing here, as they want to do. they are not doing their liabilities as per rule.they are not giving the delievery of gas cylinder at the time .
      after 20 or 30 days of booking, they said that come on agency and take your cylinder from here after pay the money rs. 310 instead of rs.307.53 insistly.
      and other one about the inspections of home (kitchen) on behalf of Bharat Petrolium after charging a fee of rs. 40 from the consumer without any inspection, and you can only get the gas cylinder after pay the rs.40 of inspection at their agency office otherwise you are not able to get the delievery.
      gas agency in mathura named as SHRI KRISHAN GAS SERVICE MAYUR VIHAR MATHURA.
      so sir i want the information regarding, how should i take a action for the agency for many people as mine who are affected from this misbehaviour of gas agency.
      please give me the right step.
      thanks

      Madhukar Gaurh
      Mathura
      +91-[protected]
      I am not able to find a single Gas agency that will provide me with a new Gas connection without selling the Stove. They are charging Rs. 3800 for a new Gas connection with the stove. I already have the stove. why should I get another one? As per the Government website no one can force us to buy the stove. If one refuses to buy they say we won't give you the Gas connection. Please suggest if anyone is aware of any Honest dealer in ghaziabad around chiranjiv Vihar area who can give the connection.
      I am complaint against santoshi gas shakur pur delhi about not booking a cylender before 21 days .I request from few month becouse we have joint famely. but they says book i another cylender and .I have allready two cylender so what i do with another cylender please help me.my cons. no is- Z4498.
      I have connection with M/s Friends Gas Agency, Sukhdev Vihar, New Delhi vide consumer no. 3708. I had booked my refill order on 8/1/2010 but still i had not got delivery for same. The past history is also not different...

      Is these a sign of non-capability of BPCL to provide service to satisfy it's customers.
      Is there any way to transfer my this connection to another Company.
      My self A.K.Sharma is costomer of H.P.Gas from Bhiwani (Haryana) since two year
      due to buisness porpose i shift my family Bangalore. So i want to transfer my Gas connection from Haryana to Bangalore.But that agency member is not do this transfer since two year .so i want to know all the terms and conditions for transfor gas connection becouse i want to knew when a costemer can transfer our gas conection.How many days after he can transfer after feeling gas.Please inform me by mail system due to this i am facing so many problums.
      As I am a consumer of BPCL consumer Number No. 145552, having two Cylinder I want separate gas connection for gas water heater without purchasing water heater from gas agent. Whether it is compulsory to purchase water-heater from gas agent only

      Dipak Gas Agenc(Gas Bottal Distributor) — Unauthorized charge

      Respected Sir,
      Dipak Gas Agency (Rajkot,Gujarat,India) is taking more money(Rs 3600 rather than 1200) to give new gas bottle to existing costomer ,I had done lots of complain but cant get justice for that .They are force to costomer to take pressure cooker and other un used item for that we have to pay more money which are really un nessassay item for the consumer.
      I had also complain in head ofice for that but cant taken any appropite action aginst it. They are really making pure corruption by this and no one had taken any action against them .Hopeffully I will get justice from you and you will take action aginst tham as soon as possible.
      Thank You Sir.
      Please take fast action against them
      take fat action
      plase take fast actiom
      Sir, I am the costumer of polo gas agency, Kayamkulam, Alapuzha dist, Kerala ltd. i had allotted only a single cylinder. Now i am in need of an additional cylinder. when i approached gas agency they told me that cylinder will be allotted only to whome purchase a nonstick thava worth about Rs.650/-.I am a bharat gas customer from 17/3/2004 from crystal gas agency, perintalmanna, malappuram dist.i had shifted the gas connection to kayamkulam on 14/02/2009.therefor i request that necessary steps may please be take to issue me an additional cylinder as early as possible. my consumer no.18126
      yours faithfully
      P.Babu, Kottakuzhiyil house, kayamkulam.p.o, alapuzha dist.
      My Bharat Gas consumer is 941 and it is under dealer Nirmal Gas Agency in Chander Vihar. I have booked the Gas on 23-June and when I asked booking they told that computer is not working so can't provide booking No but in 3to 4 days your gas cylinder will be reached. When my cylinder not reach on June 29 I again ask why should not deliver my gas cylinder, they reply that your gas was not booked.On June 29 they again booked my gas and till July 10 they don't installed it. Last time I had booked my gas on April 18 & my gas cylinder was intalled on May 23. When I personaly visit the agency.When I asked why not deliver my gas cylinder 36 days. They told by mistake this happen. when, I asked complaint book they refused to given to me, they assured me next time you will not face that type of problem. But, they repeated again the same in next month. I humbly requested, if you make a survey with 50% of consumer of the agency, you find out the fact how, the agency harrass / torture the people. The agency sale out the cylinder in open market in black.
      I have booked BPCL cylinder thorogh net vide no 2175921 on[protected]. on[protected] the status ofbooking has been shown as delivered. But The cylinder has not been actully delivered to me . To whom this cylinder has been delivered.
      I am a bpcl gas consumer having consumer no 9007242 with sunny gas service. I have booked one cylinder on[protected] though net vide acknoledgement no 2175921 . On[protected] the sttus has been shown as delivered without delivering the cylinder to me (Shakuntla Sharma) (m)[protected]
      First of all whether this complaints is solved by anyone or we are just posting. Sunil gas Agency in Bhandup W take 15 to 20 days to deliver cylinder whereas HPCL provides within a couple of days. Kindly look into the matter. first of all agency is not only proper, not a single person talks nicely.

      BHARAT PETROLEUM COR. LTD. — NOT GETTING SECOND CYLINDER

      NOT GETTING SECOND CYLIDER AFTER ONE YEAR COMPLETION
      MY CONSUMER NO. 310208, SUBCRIPTION VOUCHER [protected]

      DISTRUBER CODE NAME AND ADD
      341891
      MODI GAS SERVICE
      ARCADE SILVER 56
      1, NEW PALASIA
      DIST INDORE
      Dear Sir,


      I would like to draw your kind attention towards the fact that at Bharat petroleum petrol pump i.e.SIDDARTH AGENCIES, near Top-cola, Borim, Goa the attendant refused to fill Air in my Bike's Tyre.On 1/4/2011, In night around 10pm I reached at the said place, filled Petrol and asked the attendant to fill Air in the Tyres as both tyres were almost flat and it was emergency at night.The attendants who were working there clearly refused to do so.on top of this they are telling me that they can start compressor if I, myself ready to fill the Air.that means there was no technical problem.Because of this careless attitude of these attendants I had to suffer in my journey.
      i dont expect BHARAT PETROLEUM to give such a bad service may be it is of little importance.

      Please look into this matter if possible.and inform me if some action is taken against.

      Thanks & Regards
      Customer
      Ph.[protected]

      Bharat Petroleum — not able to change to HP

      i was using the Bharat Gas supplied by prassna gas agencies, sathyamngalm,erode. i am at present at Gudalur,Nilgiris,not able to transferthe connection consumer No 58543
      Respected Sir
      We would like to inform you that we are consumer of Bharat gas your company Madhu GAS SERVICE GURGAON Sap Code one one three five one six.We are getting so poor service from you now a days & facing problem in the time of booking. They never pick the phone.If by the way pick the phone they do not give any positve response. verbally says that the booking will be accepted after gas delivery, twenty to twenty five days and after that delivery also will be twenty to twenty five days, its gap of forty to fifty days but not in written.
      I am waiting for your positive mail.

      Anil Kumar Singh
      [protected]
      H No.843 Sec 15- II Gurgaon
      I am Abrar from Bangalore Recently, when we visited the distributor for booking the 2nd cylinder, he argued that we need to book the cylinder which includes the package gifts such as cooking stove and etc.

      This is going on from 2 Years. still we have not able to book the 2nd cylinder.
      Shravan Gas Services, CBI Road, R.T.Nagar.
      As far as my knowledge household consumers can avail 3 concessional cooking gas cylinders during October 2012 to March, 2013. Since I have already availed a cylinder during mid September, 2012 and thereafter 2 cylinders during October and November, 2012, my gas agency is not extending the concessional rate for the cylinder I booked today.

      You are requested to look into the matter and advice me accordingly.

      Regards,
      Kesavan Nair (Con.No.[protected]
      I would like to bring to the General public and concerned Authorities to take Immediate action Against BPCL Petrol Pump in the name of M.A Service Station;162/1&2, Rail Nilayam, Secunderabad, They cheated me with double billing when I had given my credit card they Swaped Twice, They are doing this since many years, I had lodged a complaint against them Vide No: C[protected], But no action has taken by the BPCL Authorities.

      Since the Petrol Pump Owners are indulging in malpractices like this their licence has to be cancelled immediately. BABA
      hi this is prachi from mumbai diva i have sigal conection and i have used that conction for three month then also in diva the agency manager is not helping us as i have booked my conection before 20 days since he is not given me conection they asked me to wait for 20 days an if i will paid 100 rs extra then they dont have any problem to supply me the conection why should i have to paid 100 rs more as i have ligal coneetion plz give me resolution and the counter staff is also mis behaving with the costomers thy are always using bad language with the ladies costomers so give the proper resolution
      sir, very goodmorning,
      I am acustomer of lpg gas conection of mahash gas service, sathy road chamarajnagar, from the begining I am customer of this dealer, the service is very poor, and now the central govt, petrolium section as issued papernatification abot no needof adhar card for gas recharging, but this dealer is kept my conection in locking, and he is not removing the lock. and when contact this dealer office I get very rude answer from the mangar and staff, so now Please I reqest your area sales manager to say to ralese the lock, and supply me lpggascylinder tome, since
      they are giving very troble to me, Pleasei I hope youwill look after this and supply gas sylinder.

      Thanking you sir premashivaswamy
      cus id no 70000090
      my connection of lpg gas cylinderis locked from 3months, mahesh gas agency chamarajnagar bis not relising the lock, and get very rude answer from managerand staff
      Hi i am shifting in Bangalore, when asking for new connection they are forcing to take a stove or other utensils, is this problem have any solution or we left with no option.
      I have not received my advance subsidy amount of Rs.568/- against order no. 1162986 dt.[protected] in spite of passing of TWO months whereas I had received an SMS to this effect on[protected] and later I also lodged a complaint on line vide reference no. 518291 on[protected]; But it is regret to say that NOTHING happened so far.
      Please do something at the earliest.

      Achal Kumar Rashmi
      Bharat LPG Consumer no. 20933 of M/s Laxmi gas Agency, Raipur (Chhattisgarh)
      Dated :[protected]
      My Mobile no. [protected]

      Bharat Gas — subcidi not deposite in our bank account

      subcidi not deposite in our bank account my mobile no.[protected]

      boking problums

      call par booking nahi lete, bade pareshan plz need attention

      Gas leak

      Helo sir cylinder is leaking and we have complint also bt no action is taken...pls take some action immediatly.. A/104 VANDANA CO OP HSG SOC NILEMORE NALASOPARA (W) THANE-401203 BH PATANKAR PARK

      no answer @ request

      i was earlier request to company for issue a duplicate petrocard for me cause my oldone is missing but after @ 3 months gone no answer from company so please help to my complain. thank you

      fault of neck of cylinder repalacement reg

      cylinder neck not perfectly fitted with regulator, delivary boy tells repaceenciesment from agency theree is no responce for the past five days

      Delay refill cyclender

      Consumer No - 19431, Name Hyder, Booking Date[protected], Contact No [protected], After long period not responding and not supplying correct time, using bad language. Not given any information last 15 days

      gas cylinder not delivered

      Sir, My concation no 14267. My gas cylinder booking date[protected] My gas booking no. [protected] But my cylinder is not delivered till[protected] Sir please my cylinder delivered today.please Thanks Sanjay khandelwal
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        Bhageshwar Singh
        from Lucknow, Uttar Pradesh
        Dec 26, 2007
        Resolved
        Report
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        Resolved

        Dear Sir,
        We wish to inform you that ,I am customer No.V-13541 of Bharet gas since last 12 years .I have 2 gas cylinder gas connection . we have change the residence since last 6 year & take over the our gas agency M/s Eminent Computer ,LBlock ,Sangam Vihar,New Delhi -110062
        always booked our gas after 21 days & delivered cylinder within after 27 days. Sir, I have no any cylinder in stock.

        You are therfore request you to we have faced the lot of harreshment fromside of gas agency we have not issued any cylinder for stock. One month issued one cylinder. Our gas cylinder 0ne is always empty. Please send the reminder to M/s Eminent Computer , gas orginasior Mr. Risheb Mobile No.[protected] TelNo.29911816 /29911817 ,29915946,29915947,

        I am verious time complient to Bharet Gas Customer Dy.Manager . M/s Eminet computer not yet regular the services.

        Regards,

        ( Bhageshwar Singh )
        Consumer No. V-13541
        F-3/44,Main Batra Road,
        Sangam Vihar
        New Delhi -110062
        Tel. No.65139183,26043906
        Mobile No.[protected]
        Aug 13, 2020
        Complaint marked as Resolved 
        sir i m ca deepak garg.i m resident of fatehabad haryana.i went to bhart gas dealer(sukhmani gas agency fatehabad)for new connection . they treated me very rudly .thier behavior is so wild i can not expain.they abused me .their behaviou is inappropriate to what is expected from a company like u .your staff behaves in such a manner like wild animals..............
        in response of above my no is [protected]
        dear sir,
        i am Er. naveen garg resident of fatehabad (haryana).
        i want to inform u about the rude behavior of bhart gas center sukhmani bhart gas fatehabad.I went their for the new coonection but they mis behave with me .i am waiting for new conection from since last year but their response is very irritating.so i m fully disatisfied from company like you.they behave like wildly and rudly.they abuse me so thir behabior is absolutly wrong .i never expexted this type of behabiour from your company.if you cant do costmer service then why r u doing .
        thaniking you so i think you must take steps against sukhmani gas agensy(haryana)
        Er. naveen garg
        mo:[protected]

        Bharat Gas Ltd. — let delivery ( approx 15 days )

        To
        Manager
        Bharat Gas Ltd.
        Delhi

        Dear Sir,

        We wish to inform you that i am customer your company and my gas no. AR-15878 ( Virat Gas Ajensi Bhajan Pura, Delhi ) in the name of raj kumar shukla. i am booking gas 8 march 2008, so not delevier this date . i am safring,

        you are requested do the needful action.

        Hoping favorable action from your side.

        Thanking you,

        RAJ KUMAR SHUKLA
        GAS NO. AR-15878
        MO.NO.[protected]

        Bharat Gas Ltd. — Very Poor Response from distributor & Delay in Delivery of domestic gas

        Sir,
        From your distributer Super Gas Services, Malad (West), Mumbai400064. We had booked our cylender for home delivery on 22 April 2008.The couple of staff members who book the cylender over phone was started using loose words & shouting when I was enquired about the gas cylender.
        From last 25 days we were calling to agency person's but they are not giving proper information about delivering cylender. But from last 2 days there langauge changed (using loose word & shouting on phone ).
        As they commited delivery within 8 days after booking. After 25 days we are still waiting for gas cylender.
        Waiting for your appropiate action.

        distributer details :

        Super gas service
        navkar Bldg,
        97, Jakariya Rd.,
        Malad (West),
        Mumbai - 400064
        Consumer no - 20946


        For any quiry please call on [protected]
        complaint office satnam gas (talwara)

        i am surinder kumar from talwara .
        my mobile no [protected]
        i have 2 cylinder connection always booked our gas after 21 days & delivered cylinder within after 27 days. Sir, I have no any cylinder in stock.but i am no satsfy
        with your services
        MY BHRAT GAS NO. DE-12859 IN ROHAIT GAS SECRIVES BUT NOW THIS COMPANY SCELD IN NOVEMBER2008 AND ALL CONNECTION TRANSFERED TO OTHER COMPANY BUT THAT COMPANY NOT SUPPLEY GAS PLEASE CHEACK THIS CONNECTION.
        MY CONTACT NO. [protected], [protected]

        Bharat Gas — Very Poor Supply

        Good Evening Sir,

        we are using your Bharath gas since last 10 years in various locations. Now we are in Chennai(Poonamallee) with KJ Agency since last 2 years. Every time we got the cylinder very dificult. We can't get cylinder at home delivery even in single time. The distributer service very poor. No home delivery. No customer srevice.

        Bharat Gas Ltd. — delay and poor response in delivery

        sir,
        it is beg to inform you that there is inadequate supply and marketing of LPG gas in deoria district of
        uttar pradesh. the gas service couldnt deliver the gas at time due to which customer has to face a lot of problems. more over, time taken for one delievery is delievered after 15 days later.. also when we call
        and told about the problem they doesnt respond and take the service and consumer complaint as grant.
        so i request u to plz look upon this matter and as soon as possible plz solve this mater
        yours sincerely,
        tushar baranwal
        shree phool chand ram butan ram
        malviya road, deoria
        u.p pin-274001
        mobile no- [protected]
        phone no.[protected]

        Bharat Gas — let gas cylinder supply

        dir
        sirmadam

        i lalit kumar i consumer bharat gas my gas booking no. 8336, this resiter my mother my mothers name santosh
        i live in krishan vihar at j-98/b. always gas cylender supply very very let and i book last gas cylender 05/12/2011 and i do not receve cylender.

        please my broblem fast solve

        thanks

        lalit kumar
        new delhi

        18/12/2011

        Bharat Gas Ltd. — application for bad gas cylinder supply service in badarpur

        please kind attention sir i am vishal i live in badarpur.

        sir our colony in gas cylinder supply(bharat) is very bad as here cylinder is not reach in stipulated time due to we are not satisfied for it.

        i have already book gas for two week which i have no delivered from Meethapur Bharat Gas Agency.



        so i request you please just attention above mention. i hope you that you will be faithful for me.

        thanking you
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          S
          shyamveer
          from Noida, Uttar Pradesh
          Dec 20, 2007
          Resolved
          Report
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          Resolved

          Dear sir,
          I,NANDLAL consumer of Bharat LPG bearing cons. No. M 3812 of mangalam gas agency Bhangel Noida. Sir THere Are So Many Diffrence With Customer. Last Time I Had Book My LPG At 14th Dec That Time They Said That Right Now Ur Booking Is Not Possible Becouse Your Period Is Not Complete You Cann't Book It Before 30 Days But Some Dealers Told Me That I Can Book It After 21 Days So I Want To Know That Is The Rule only for mangalam's Customer Sir Please Solve My Problume

          I Hope, this time you will take suitable steps For adicate my problem.


          Regards
          SHYAMVEER
          SADARPUR COLLONY
          SEC-44 NOIDA
          GOUTAM BUDH NAGAR
          M: [protected]
          Aug 13, 2020
          Complaint marked as Resolved 
          Iam Na.stalin my consumer no is 9497, last time i book my gas on 02.01.2008 i book again after 21 days that is today i contact my gas agency thru the phone , they answering me book after the 4 days, what is the rule to booking the cylinder.
          I agree with complaint of Mr Nand Lal of Noida because the same incident happened with me today on 08 Feb 08.

          When i asked the officer at counter of Robin Gas Service of Sec-6 Rohini Delhi to show me the copy of written order for time frame of Booking & Delivery dates the he laughs in a horriable way.

          It's all the harresment of consumer on the name of services.

          STOP THIS MONOPOLY.
          Hello Sir,

          I am putting up in Noida, sector-52. I want to enquiry about new connection. from where i can get, total amount, and required document.

          Thanks,
          Sangeeta
          Dear Sir,

          Myself, Manjeet Singh Ahluwalia, consumer of LPG bearing cons. No. RG11681 of Rohini Enterprises gas agency, Naharpur, Rohini, Delhi.

          Sir, I have booked my rqst. for refilling of LPG cylinder on dt.02nd Feb, 08 at voice mail No. 25611260. My Ref. No. is 92. Still waiting for refilling. No positive response from their end. Kindly do the needful as soon as possible.
          Dear sir,
          We are wanted a gas agency of bharat gas, our village many people who no reciept gas,
          Our 5000 to 10000 customer, who also wanted gas service of l.P.G.
          Our home address:-
          Sharwan kumar s/o shri ramchandra bishnoi
          V/p-ranodar, teh - sanchore, dist-jalore,
          State - rajasthan 343041
          Buisness address:-
          H.K.Metal industries
          62/78, copper building, 2nd floor, room no.-6,
          6th kumbharwada mumbai 400 004
          Ph[protected] fax[protected]
          Mo.-[protected], [protected]
          [protected]@yahoo.Co.In
          [protected]@yahoo.Co.In
          dear sir,
          i am bharat gess costomar
          so very let dilivery
          Daer sir
          I have booked the new gas connection on 20/07/2006 and my app.no.was inregister 130 in waiting register,
          till date i dont't got new gas connectiom from company how could i got the connection
          please reply


          regards
          suhas sonawane
          [protected]
          Dear Sir,
          We are residing at Baby Grace, Kattithara Road, Near Pioneer Junction, Maradu.P.O, Ernakulam -682 304.
          We would like to take a new connection. If you don't mind Please let me know the details

          Thanking You

          Yours truly
          Anita Binu
          Dear Sir,
          I live in Sec 22 Noida. I need a new gas connection.
          I want to know that what is the process to get a new connection.
          earlier I went to jai harsh bachuguna gas azency sec22 two or three time they told me that new gas connection booking is closed since last 6 or 8 months. Will you clerify the situaion Please. When will open new gas connection book.
          Gas Agency Pedmavathi Gas agency
          East Tambaram chennai
          I went for the above agency for booking new gas connection thay were told that if I have purchese Rs 5000/- worth items inther shop thay will book my name in adition Rs 2500/- I have sent for cylinder deposit and regulator.
          kindly conform the above purchese is resanable
          s.elangovan
          I need to open a new bharat gas agency in my native place singampunari in sivagangai district.So regard to that i need the full details of this plan.Please contact me on my id or on my mobile no-[protected]
          Iam j.s.saxena my consumer no is 1732, what is the rule to booking the cylinder.
          i am Dr deepa vasishtha & my consumer no. 4715 and my gas agency name is sameer gas agency rampur u.p. we have booked the refill on 21 dec. 2008 but aftar several reminders i did not get yet they are assuring the to send the refill every day.other people who booked the refill aftar 21 dec.2008 got the refill.
          Dear Sir
          Mera Nam Prem Prakash Sharma Hai Or Mujhe yah Batane Ki kripa kare ki silender ki booking kitne din bad kar sakte hai or booking karne ke kitane din bad silender bheja jaega kyo ki Urja gas agency 8, 9 nagar mrk. badarpur new delhi 44 par ja ne ke bad mujhko yah bataya gaya ki agali booking 25 din bad ki jayegi or uske 8 din bad selender bheja jayega
          Kripya mujhe is ki jankari de
          maf kariye ga kyoki main hindi ko english me likh raha hu ho sakra hai ki aap ko padane me thodo pareshani hogi

          aapka
          Prem prakash Sharma
          82 Vill.Mithapur Badarpur
          New Delhi 44
          ph. [protected]
          This is to inform you that there are huge misuse of funds at the National Institute of Health & Family Welfare, New Delhi. Tip of the iceberg is given below:

          Hostel Expenditure*
          Previous Director (Dr. Kaplilashrami)
          5 years tenure
          (April 1999 to March 2004)

          Rs.41, 46, 673.90

          Ongoing Director (Dr. Deokinandan)
          2 years tenure
          (April 2007 to April 2009)

          Rs.66, 19, 263.00

          *Reply from RTI 182/2009, dt. August 7, 2009

          Please check the differences that exist between the previous and the present director’s expenditure report. The present Director has spent in his 2 year tenure what the previous Director had spent in his 5 year tenure.
          Sir,
          Your dealer M/S Chand Gas Service... always there tel . no i.e. [protected] becomes out of order, could you please give any other no.? or please tell me booking methods.

          Thanks
          I live in Kodaikanal, Tamilnadu and have a domestic LPG connection with Bharat Gas.
          I always believed that the minimum time frame for booking LPG was 21 days after taking delivery; however I find that each time I try to book gas I am told that Civil supplies regulation is changed and it is either 25 days or 30 days as what seems to suit them at that time. So I would like to know what is the exact minimum time frame for booking gas.


          Thanks.
          I live in dhanbad, JHARKHAND
          dear sir
          i live in delhi at khichri pur block 6 house no 265. i want to book my gas today
          my consumer no 4693.so plz take action as soon as.
          thank
          Dear Sir,

          Subject:- Regarding sylinder not delivered.


          Cosumer no:- 7962
          Gas Agengy name:- Manveer Gas agency Bhajanpura delhi.

          I had Booked for online refilling of LPG cylinder on dt. 14/12/2010, and 27/01/2011 but yet not recived the delivery.


          my booking no is 5895922.

          Agency told me that they can not accept any request without registered Mobile number.

          as informed you that my previous mobile is not in service and booked the same with another mobile number.

          hence Requset you kindly look the matter and do the delivered by gas on urgent basis.

          Best Regarads
          Raju
          Bhajanpura
          Mobile no:- [protected]
          sir, in rampur sameer gas agency is from bharat gas.my name is najmi alam and my consumer no.is 16447 and book no.is 3595.sir i have booked the gas on 22/7/2011. i have not got the gas yet. no body is ready to pick the phone.plz sir solve my problem.
          Subject :- Reg Verification of Documents as per new Rule ( K Y C )

          Dear Sir,
          I have a Demostic connection in my name ( Madan Lal Singhal ) of Bharat Gas agency at Haldwani Distt. Nainital State Uttrakhand.The Connection No is 15331.
          I just want to know that
          This connection is verified or should I submitt the documents for verification in the branch at haldwani.
          Email ID : madan.[protected]@gmail.com

          With regards

          leakage in gas cylinder

          there is a leakage in my gas cylinder i request you to repair it as early as possible or to replace it
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            N
            narender pal
            from Lucknow, Uttar Pradesh
            Dec 19, 2007
            Resolved
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            Resolved

            i had booked cylinder at ENGINEER ENTERPRISES DEALER OF BHARAT GAS IN WEST DELHI AT SAGAR PUR ON 6DEC TILL DATE IHAD NOT RECEIVED ANY CYLINDER EVERY TIME THEY SAY THE DELIVERY BOY IS ON THE WAY WE WILL DELIVERY THE CYLINDER TODAY IAM VER MUCH HARRSED BY THEM PL DO THE NEED FUL my consumer no is 18401IN THE NAME OF SHAKUNTLA H32 WEST SAGAR PUR NEW DELHI 46 MOBILE NO IS [protected]
            Aug 13, 2020
            Complaint marked as Resolved 
            This is to inform you that I have a Bharat Gas connection. I live in Tarnaka & the Prakash Home Appliances (Gas delivery office) is at Uppal.

            Firstly, it is very difficult to get through them, the phone is invariably busy. It takes me days to get through them & book the cylinder. I don't think they can be so busy.

            Secondly, since the past 6-8 months they don't deliver the cylinder on time. They say it will take a week to ten days but even after 15 days there is no sign. Its three weeks now since I am waiting for one. Pl. do something about it.
            This is to kindly inform that we have an gas connection in bharat gas .We are living in Tamilnadu (chennai) at old washermanpet. we have booked the cyclinder 20days back, but not yet we got an cylinder. The balaji agency (bharat gas)opposite to kalmandappam police station, all the lady is not giving an proper response, even they are not picking up the phone calls.they are simply sitting and talking . please take necessary action
            DELAYED DELIVERY OF GAS CYLINDER

            With due respect I would like to inform you that I am a regular consumer of Bharat Gas for last 6 years. my consumer number is JB-12566; SV NO. & DATE-771382 dt-21/07/2004. My distributors name & address is-- JOY BUROMA GAS DISTRIBUTOR; KARBALA ROAD, KASHIMBAZAR, MURSHIDABAD, WEST BENGAL, CODE-11735. I have three complaint in a row--1. they never provide cylinder within at least 15 days from the date of booking.. 2. i have single-cylinder facility( initially that was by my choice but when required double-cylinder facility they refused to give so inspite of repeated request) but I am not having least privilege to get it earlier.. 3. for the last 5 years they have been giving the excuse of crisis of gas-cylinder. Is it really so?
            please please do the needful. they are creating artificial crisis.. common persons like me are the worst sufferers... please help me AS SOON AS POSSIBLE. I am facing a lot of hardships.
            one more thing to add to it that I got my last cylinder more than one month after booking but it did not continue more than 20 days where it generally continue three months... I do not know why.
            Dear Sir,

            Our Connsumer Number is 11776. I have booked for Bharat Gas Cylinder . Morethan twnenty days period has already been elapsed despite of our repeated calls simply they are answering "will be delivered within two days". Every time i am facing the same problem since last six months.
            The Agent details is as under:
            M/s. Panvel Gas Service, Bharat Gas distributors, Shop No- 8, Priyadarshani Sankul, Lonavala - 410401, Tel[protected]

            I kindly request you to initiate appropriate action for early delivery of gas cylinder and onward promptly.
            I kindly request you to direct the concerned authority to deliver the cylinder immediately.

            Thanking you in anticipation for your patronage.
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              S
              SONUJAIN83
              from Khatauli, Uttar Pradesh
              Dec 17, 2007
              Resolved
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              Resolved

              registered a request for booking gas cylinder at SANDEEP BHARAT GAS AGENCY KHATAULI for Bharat gas cylinder 30 days back(16NOV2007), i was promised that the delivery will be done with in 10 days time but so far i haven't received it. Also whenever you call this AREA MANAGER the phone will be engaged, if its no engaged they will not lift it. When i went to their office the phone receiver was put down to avoid customer calls which is very bad.

              This is not the first time i am experiencing it, lots of other people also complain the same. They do not talk properly when we raise this as why delay in supply and why phone calls are not answered. & he sale the cylinder in grey market @ 400-600.
              Aug 13, 2020
              Complaint marked as Resolved 
              I have booked the cylinder on 05/12/07 as per the terms the cylinder should be delivered after 15 days of the booking. So, it should be delivered on 20/12/07. But till today I have not received the cylinder. I have asked my Bharat Gas distributor many times over phone. They are telling today we will deliver the cylinder. But they are not stick on their commitment.
              dear sir,

              my regulator is falty and my connection no is KN-15501 AT KAIN GAS AGENCY 1406A/13 GOVIND PURI KALKAJI, NEW DELHI 110019, WHEN I GO TO AGENCY THEN ADDENDENT TELL ME CHAGE GAS PIPE AND STOVE THAN REPLACE YOUR REGULATOR THIS IS COMLAOSARY AND COST OF ALL IS 1900/- IF YOU DONT WANT CHAGE STOVE THAN SERVICE IS COMLASRY FOR STOVE THAN CHARGES WILL BE 750/- SO I PURCHASE MY REGULATOR FROM MARKET ONLY Rs.120/- THE kain gas agency is missguiding every person please take necessory action


              thanking you.

              shammi kumar bakshi
              I have been working in Central Bureau of Investigation. I am a Bharat Gas Customer and my consumer No.is 3115. My agency is at Lekshmi Gas Agencies, Venchavode, Sreekariyam. I had booked for a cylinder 18 days ago. The cylinder booking is very complicated for us. Most of the times, the gas agency not responding to our call and I think a lobby is there for cylinder supply. (Their ph.No.[protected], 2594994). They specially consider the customers of their supply agent or the sell the cylinders to hotels. The suppliers is controlling the agency. When we book telephonically, they don't bother us. What can i do sir, I had personally called up the Area Manager and he had done nothing favour to me. An early reply and appropriate action would be appreciated (My phone No.[protected])
              durga gass agencey in tedghra distt.Begusari not given the connection without gas stove.ther fore i request you kindly look in to matter and give the instructinto durga gas agencey to relese the with out gas stove.



              Lalita Devi


              Danyalpur, [protected], [protected]
              I have booked cylender after a long wait at shiva gas agency, naini, allahabad, but 6 days passed there is no response of phones and cylender is still awaited
              Please do favor of a valuable consumer, who avoids forum .

              Krishna Mukherjee, Tularambagh, Allahabad
              [protected]
              Hello,

              I have a concern regarding the delivery of refill cylinder
              last time I booked my refill on 24th August, but received
              after 7 days on 31st August which generaly takes 2-3
              working days. The delivery boy says and load does'nt
              come on regular basis and it cause delay in delivery, but
              it regulary take much time.
              Moreover he deliver the cylinder in less weight upto 2-3
              Kg. every time, many times I asked him for deliver the
              full cylinder, but instead of it he continuesly deliver in less quantity.
              Please take action against in this issue.
              My connection number is 28952
              Sonu Gupta
              [protected].
              what will be rules to replace my mechanicaly disturbed regulator. my gas agency ignored to replace it. and giving a new one for 350 Rs. take it consider plz.
              custmor no.-10735 (Rajesh Kumar)
              agency- Jai mata di gas service, shikohabad
              dis- firozabad U.P. India
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                S
                SANJAY KUMAR
                from Lucknow, Uttar Pradesh
                Dec 17, 2007
                Resolved
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                Der Sir,
                i had booked my connection against my connection no.4307 on Dated.03.12.2007 but he wasnot delivered me till 10.12.07 and dt. 10.12.07 i took by hand our booking and went to godowon but they said to me that gas was not in stock and then again i went on 11.12.07 again there answer is same . I talked to proprietor of Nirmal enterprises and request him that i have urgent but they didnot listened my problem and said that i ask from the gas agency than i will call back you after some time. now i avery sad and try to give you our problems, so you can try to improve the service. i can say you that i face poor respose from Nirmal enterprises , Chander Vihar, New delhi. his phone no.[protected].
                I hope you will take right action against it and do need ful action against it.

                Thanks & Regards

                Yours
                Sanajy Kumar
                M.No.-[protected]
                Aug 13, 2020
                Complaint marked as Resolved 
                SIR,
                POOR GAS SERVICE
                Der Sir,
                i had booked my connection against my connection no.10060on Dated.25.06.2009 but he wasnot delivered me till 02.06.2009and dt. 02.06.2009 i took by hand our booking and went to godowon but they said to me that gas was not in stock and then again i went on 03.06.2009 again there answer is same . I talked to proprietor of Nirmal enterprises and request him that i have urgent but they didnot listened my problem and said that i ask from the gas agency than i will call back you after some time. now i avery sad and try to give you our problems, so you can try to improve the service. i can say you that i face poor respose from Nirmal enterprises, MAHAVIR ENCLAVE PART II New delhi. his phone no. [protected]
                I hope you will take right action against it and do need ful action against it.

                Thanks & Regards

                Yours
                RAKESH SHAH
                M.No.-[protected]
                SIR
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                  M
                  Mrs. Neelam Dawar
                  from Jabalpur, Madhya Pradesh
                  Dec 15, 2007
                  Resolved
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                  Sir/Madam,
                  MY AUNTY having a Gas connection from Bharat Gas via agency GALAXY GAS AGENCY, DUTT ARCADE, SOUTH CIVIL LINES, JACKSON HOTEL COMPOUND, JABALPUR(MADYA PRADESH).
                  MY CONSUMER NO. IS 6892.
                  mY ADDRS:- mRS. nEELAM dAWAR, 52-ADARSH NAGAR, NARMADA ROAD, JABALPUR(MADYAPRADESH).
                  i HAV BOOKED A CYLENDER 15 DAYS BEFORE AT THE ABOVE SAID AGENCY.AGENCY TELE NO.[protected]. IS THEY GIVE ME A 5 DAYS DELAY TIME FOR DELEVERY. AFTER 5 DAYS I GAVE THEM A REMINDER CALL THEN THEY AGAIN GAVE ME 7 DAYS DELAY TIME, BUT TILL DATE I HAVE NOT RECVD. MY BOOKING. NOW THEY ARE SAYING WE ARE NOT PROVOIDING HOME DELIVERY FOR BOOKED ADDRRS & YOU HAVE TO COME AT OUR AGENCY. aS MY AUNTI IS AN OLD LADY & I AM WORKING IN A OFFICE FROM MONDAY TO SATURDAY(09:00 AM TO 18.00) SO IT IS NOT POSSIBLE FOR ME TO COLLECT THE GAS FROM AGENCY.

                  SO PLEASE HELP ME TO GET MY CYLNDER AT HOME.
                  THANKS
                  Aug 13, 2020
                  Complaint marked as Resolved 
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                    A
                    Aashitha
                    from Adur, Kerala
                    Dec 11, 2007
                    Resolved
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                    Resolved

                    Very poor response from Siddalingeshwara Gas service, Mysore[protected]. The phone line is always busy, and by our luck if the call is received the lady speaks arrogantly and books the gas. waiting for more than 20 days when called to ask about the delivery of the gas, she says that we have not booked at all.
                    The same repeats every month and although complained several times to the owner of the agency, no action has been taken.
                    Our Cons No is 4273.
                    Please Consider this message and do the needful.
                    Aug 13, 2020
                    Complaint marked as Resolved 
                    Poor customer service
                    Very poor response from Sri Munusamy Gas Agency, Nanganallur, Chennai[protected]. The phone line is always busy, and even if the call is received there is no proper response. We are calling since 2 days with Gas leakage problem and there is no response from Bharat Gas. We have called in 6 to 7 times in these 2 days (29.05.08 & 30.05.08). They informed that they have already sent a person Mr. Jeyavel, but since 2 days we were waiting but nobody attended. Hope Bharatgas know the importance to attend the Gas leakage issues.
                    Our Cons No is 26078.
                    Please Consider this message and do the needful.
                    Dear Sir/Mam I am a cutomer of Bharat gas from las 7 months, I am facing a problem since then Firstly when we transferr our gas from pankha road branch to the mangol puri branch the person in magol puri {KITCHEN FLAME} sraightly denied to accept the transfer& when i came with my uncle they accept it but later they denied to deliver the gas to our door step . So, we used to take the cylinder from the godown directly & now a days the employees of KITCHEN FLAME are behaving very rudely, I dont know the names of the persons # One is mam & there are two more persons over there # One day {SATURDAY I go there for booking near about 05.30PM & the lady says that they cann't give the sliptoday so plz come on monday # Ok! I go again on monday the said that to come on wednesday . OK! I go again on wednesday take a short leave from my office & reached there near about 05.00PM & when I asked the lady to book the gas she said to go to the sir then I go to another window & asked for booking & the person there was not giving any attantion to me, After saying 8-10 times he said that the branch is closed & when I asked for the closing time he said 05.00PM< So the thing is that I was going there since last 3 days but at those days the closing time was 06.00PM & on wednesday they suddenly changed the closing time & suddenly the person shouted that he will not book the gas so, I Came back # I have lots of more complaints against them #Plz help me I cann't bear it anymoe # I M an CUSTOMER SUPPORT EXECUTIVE{CSE in INBOUND} IN BAJAJ ALLIANZ GENERA INSURANCE # COMPANY Add: A-3 plot no7&8 2nd floor Janak Puri New Delhi # I m very dissappointed from the same I request you to take an urgent action on them # The gas connection is on my mother's name Smt.Sharda devi Wife/O Sh.Moti Lal Gautam # I dont have the customer ID right now but i[censored] revert me for the same I will provide all the details what u wants plzzzzzzzz Plzzzzzzzzzzz Plzzzzzzzz Help me I will be very greatful to you... THANKS & REGARDS BRIJESH KUMAR B-77/A Shiv vihar karala new delhi-110081
                    Sir,

                    Mangalm Gas, Bhangel, Gautam Budh Nagar (NOIDA) has swithched off/not lifting their mobile phones meant for booking cylinders. Please book a cylinder for us. Consumer No. M-17316.

                    Reagrds,

                    Yours

                    Vijay S/O Shri Krishna Nand
                    58-D, Super MIG Flats, Sector-93,
                    NOIDA
                    Ph.[protected]
                    [protected].

                    Siddalingeshwara Gas Services — poor supply

                    Dear Sir,
                    I am arunkumar. I have booked gas cylinder LPG at siddalingeswara gas services, gokulam, Mysore, Karnataka, India. I was told that the cylinder will be supplied within 4 to 5 days from the booking date. But even after lapse of 10 days the cylinder is not supplied. When contacting the agency over phone on 10.10.09, they assured that the cylinder will be delivered on the same day. Once again I contacted them over phone at about 17.00 Hrs, the answer I got from them is that the cylinder will be supplied only on 13.10.09. Also, the answers given by the representatives of the agency is too bad, and they instruct us to change the agency. This is my second complaint on them.

                    The LPG what we were getting uptill August was used till 45 days but, the cylinder what we are getting from Septmber 09 will not last long for even 25 days. I hope there is misuse in the weight of the cylinder. Now, may I request the concerned to set right the problem what I have faced at the earliest and oblige.
                    Thanking you
                    Yours faithfully
                    Arunkumar
                    Siddalingeshwara gas Agecy in gokulam is one of the worst Service Providers their number will always comes as busy or else no body will pick the call i booked it on 10 th till date they have not supplied the gas and daily they are giving one or the reason to escape, i have never ever faced such service till date with other distributors.

                    Regards
                    Chandramohan
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                      R
                      Rajiv Rattan
                      from Ludhiana, Punjab
                      Dec 8, 2007
                      Resolved
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                      Resolved

                      Respected Sir'
                      I Rajiv Rattan resident of Giddarbaha Dist Mukatsar Punjab having a LPG connection with Ms Preet Gas Agency At my town. The above said company is a distributer of Bharat Gas.
                      Ihave book a refill on 23117.but i have no received my refill upto today. This is not a first time.
                      every time we have to struggle for refill
                      So plz see into the Matter. My consumer no is12984.
                      My telephone no is [protected]


                      cc : Ministry of Petrolium New Delhi
                      Aug 13, 2020
                      Complaint marked as Resolved 
                      dear sir my name is gurmeet singh,i am indian citizen from punjab,ludhiana,my consumer number is(26928)and your dealer is (punjab gass service near arrora palace ludhiana)i submit my complant against your dealer about poor very poor service and talking behaviour with coustmernot very good and satisfaction,(2)if we booked our gass in time delivery canot confermed with in 30 days its very strange............kindly do neede full action against your dealer so in futher he give respect to the consumer ..........i hope the neede full action as soon as posible.................................BEST REGARDS
                      GURMEET SING
                      [protected]
                      still i am unable to get cylinder, as i have already booked same on 09-jan-08
                      I am resident of Gidderbaha Distt Muktsar. We booked for gas cylinder 26/12/2007 but till 26/01/2008 we got no response from my dealing agency, on asking they told me that cylinders are not available from source. Plz help us we have to burning woods in these days.
                      dear sir my name is Pankaj Kumar Kunwar,i am indian citizen from Delhi Nuzafgarh Arriya House nO. 205, Block -E, Mansaram Park Uttamnagar New-Delhi,my consumer number is(9873)and your dealer is (Suriya Gas Agency Nazafgarh), i submit my complant against your dealer about poor very poor service and talking behaviour with coustmernot very bed and. if we booked our gass in time delivery they taken a time 31 Days after Booking a gas and after that they calculliting 21 Days after Delivery of the Gass,NOT bOOKING OF THE GAS, in That time if we Request for gass on urgent Basis they not enterten, kindly do neede full action against your dealer so in futher he give respect to the consumer , i hope the neede full action as soon as posible.BEST REGARDS
                      PANKAJ KUMAR KUNWAR
                      [protected]
                      NO : 23513
                      FOR THE ABOVE CUST ID NO THE GAS SCHEDULE FOR EVERY MONTH IS DELAY WITHOUT OUR KNOWLEDGE .THERE IS NO RESPONSE IN THE LOCAL OFFICE ALSO .FROM NOWITSELF WE DID'NT GET THE GAS .SO KINDLY CHANGE THE THILLAI GAS AGENCIES(KUMBAKONAM) TO THIRUNAGESWARAM AGENCIES AND GIVE THE LETTER FOR THE TRANSFER OF AGENCIES FOR US .
                      THANKING YOU
                      PLACE :KUMBAKONAM
                      DISTRICT:THANJAVUR
                      STATE : TAMIL NADU
                      MOBILE NO : [protected]
                      sir
                      i am currently leave in rajasthan but sir my gas connection in gill chowk ludhina punjab .& my diary and custmer no is misplace so i want to KNOW my custmer no. and transfer my connection PUNJAB to rajasthan SO SIR WHAT TO I DO TELL ME
                      my name is RATAN LAL JAT
                      BORDA .BHILWARA RAJASTHAN
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                        PADMAKAR TELANG
                        from Neyyattinkara, Kerala
                        Dec 5, 2007
                        Resolved
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                        RESPECTED SIR,
                        WE HAVE CHANGED OUR RESIDENCE AND WE WANT TO CHANGE OUR GAS DISTRIBUTOR.
                        WE HAVE GIVEN AN APPLICATION TO THE OLD DEALER [ BLUE FLAME TRADERS, MEDICAL SQUARE, HANUMAN NAGAR, NAGPUR - 09] BUT HE IS REFUSING TO CHANGE THE ADDRESS.
                        HE HAS BEEN VERY RUDE AND ARROGANT.
                        WE WANT TO REGISTER OUR NAME TO THE NEW AGENCY [ SURENDRA GAS AGENCY, RAMDASPETH, NAGPUR ]
                        OUR CONSUMER NUMBER IS 603155.
                        KINDLY DO THE NEEDFUL AND CONVEY THE ACTION TAKEN REPORT ON ABOVE E - MAIL ID.
                        THANKS.
                        Aug 13, 2020
                        Complaint marked as Resolved 
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                          S
                          Shefaly Anand
                          from Gurgaon, Haryana
                          Nov 29, 2007
                          Resolved
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                          Resolved

                          I am a consumer (V-21730) of Bharat Gas for last 4 years and presently located at Indirapuram, Ghaziabad. Vishnu Jyoti, Brijvihar, Ghaziabad is the dealer for our locality. For last one year we are facing lots of problem with the gas supplied by this dealer. The vendor always brings a spring balance to show the weight of the gas and it’s always shows 30 kg but surprisingly the cylinder runs 14 to 20 days only instead of 25 to 28 days. We have taken up this matter with the manager over there but so far we have not seen any improvement. I would also like to highlight some more things which is certainly abnormal.

                          1. The calibration details are not shown on the spring balance.
                          2. The vendor always introduces himself with wrong name.( If the complaint is made against that vendor, the dealer obviously deny)
                          3. The vendor immediately opens the seal after keeping the cylinder in the kitchen. (Actually the seals are always tampered, and to hide it he opens by saying “Madam please check the Cylinder it was sealed”. Once the seal is out it is very difficult to establish its genuineness.)
                          4. The supply of cylinder is always takes 5 to 6 days.


                          When ever I used other cylinder (from neighbors) particularly Indane, the cylinder always runs for 25 to 28 days. At this point I must mention that earlier we were taking the gas from Kitchen Care, Shakarpur, New Delhi and Gas Point, Indore, and the service of both the dealers was remarkable. We never had such type of the problem with them.

                          Shefaly Anand
                          H-3077
                          Gaur Green City
                          Indirapuram, Ghaziabad.
                          Aug 13, 2020
                          Complaint marked as Resolved 
                          Is there any other dealer around indirapuram which is near to Shipra Sun City?

                          Please help...
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                            K
                            k.babu
                            from Udagamandalam, Tamil Nadu
                            Nov 26, 2007
                            Resolved
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                            Resolved

                            NO PROPER DELIVERY

                            I had booked for a cylinder on 29/10/07 and my home is just four km from the service provider's office. Its more than 25 days and have not yet received the cylinder. Till date I made more than 20 calls to the SREE RAKSHA GAS AGENCY, BHAVANI ROAD, HEBBUGODI, BANGALORE[protected]phone no[protected], [protected]nearest service provider) and reminded them. Its of no use, when ever I make a call, I get the answer "It will be delivered to you by today evening or tomorrow morning" but surprise it is not delivered.

                            I think this is a common problem most o[censored]s are facing. I don't understand why they do not abide by the words they say.

                            Can anyone let me know how to bring this issue to their management.

                            Thanks,

                            BABU.K

                            OUR CUSTOMER NO :17100
                            REFILLING ORDER NO: 15340 DT 29.10.2007
                            Aug 13, 2020
                            Complaint marked as Resolved 
                            I am a consumer (V-21730) of Bharat Gas for last 4 years and presently located at Indirapuram, Ghaziabad. Vishnu Jyoti, Brijvihar, Ghaziabad is the dealer for our locality. For last one year we are facing lots of problem with the gas supplied by this dealer. The vendor always brings a spring balance to show the weight of the gas and it’s always shows 30 kg but surprisingly the cylinder runs 14 to 20 days only instead of 25 to 28 days. We have taken up this matter with the manager over there but so far we have not seen any improvement. I would also like to highlight some more things which is certainly abnormal.

                            1. The calibration details are not shown on the spring balance.
                            2. The vendor always introduces himself with wrong name.( If the complaint is made against that vendor, the dealer obviously deny)
                            3. The vendor immediately opens the seal after keeping the cylinder in the kitchen. (Actually the seals are always tampered, and to hide it he opens by saying “Madam please check the Cylinder it was sealed”. Once the seal is out it is very difficult to establish its genuineness.)
                            4. The supply of cylinder is always takes 5 to 6 days.

                            When ever I used other cylinder (from neighbors) particularly Indane, the cylinder always runs for 25 to 28 days. At this point I must mention that earlier we were taking the gas from Kitchen Care, Shakarpur, New Delhi and Gas Point, Indore, and the service of both the dealers was remarkable. We never had such type of the problem with them.

                            Shefaly
                            Gaur Green City,
                            Indira Puram
                            Ghaziabad.
                            No proper delivery. I had booked for a cylinder on 19.11.07 and my residence is just four km from the service provider's office. Its more than a 10 days and have not yet received the cylinder. Till date I made more than 10 calls to sri Raksha gas agency, bangalore (nearest service provider) and reminded them. Its of no use, when ever I make a call, I get the answer "It will be delivered to you by today evening". I had to make someone stay at home to collect the cylinder but to my surprise it is not delivered.

                            I think this is a common problem most o[censored]s are facing. I don't understand why they do not abide by the words they say. Can anyone let me know how to bring this issue to their management.

                            Thanks,
                            K.BABU

                            REFILLING ORDER NO-246369 DT 19.11.2007
                            CUST. NO- 17100.
                            i booked gas 15 janury 2008, but too late delivery. delivery date more than after 15 days
                            bharat gas agency mamta gas agency, lucknow
                            my customer no. 20119
                            customer name b.m. shukla
                            sector m 564 aashiana lucknow (u.p.)

                            Bharath gas cylinders not manufactured up to mark.. — worst services from Bharat gas agency which is located in Madiwala

                            Dear Sir,

                            I had booked for a cylinder on 26/12/07 and my house is just 2 km from the service provider's office. Its more than 15 days and have not yet received the cylinder. Till date I made more than 20 calls to the GAS AGENCY,Madiwala, Koramangala BANGALORE- 5600 (nearest service provider) and reminded them. Its of no use, when ever I make a call, I get the answer "It will be delivered to you by today evening or tomorrow morning" but surprise it is not delivered.

                            I think this is a common problem most o[censored]s are facing. I don't understand why they do not abide by the words they say.

                            Last time they have delivered cylinder which was not fitted to regulators, my neighbours alos faced dimilar kind of problems several times.They are not issuing extra cylinder even, and demanding money to dao same.
                            Hi,

                            I am Amol,
                            I have taken Bharat gas connection in july' 05.
                            That tim by mistake they have written my name Anmol.
                            that time they told no prob continue like this.

                            now i need to go for the transffer of location in that case Name may crete prob.

                            so tell the procedure so that name change will be possible.


                            Amol kumar
                            [protected].

                            Bharat Gas — No proper delivery of cylinder

                            Dear Sir,
                            I am Consumer for Bharat gas, the Consumer No.11838 and Agency is JWALAJEE Gas services of Bharat gas ditributor Code No.351856 Distt.Nagpur.
                            I booked my cylinder for home delivery on 31th Dec'08 at SR.NO.9288.The delivery has not taken place despite our daily reminders till today i.e.15/01/2009
                            Many time I contact him personally and on telephone and every times he says that after 2-3 days he will issue, but till date no cylinder issued to me after sufficient time.
                            It was not happened first time.Many time we have received the cylinder after the boking of 15day.
                            I request you humbly that kindly look into the matter and do the needful.
                            Thanks
                            Shashikumar Chandekar
                            Mob.No.[protected], [protected]
                            Nagpur
                            Sir,
                            I have purchased a bharat gas connection from Vinayak gas agency faizabad road Lucknow with one cylinder. but from last one year i want 2nd cylinder on that connection but they tell us that u can't get it. But why while i know that Indane can give 2nd cylinder to their customers so Bharat can't. i am facing problem with one cylinder...

                            Rajneesh Kumar
                            [protected]
                            Dear Sir, My namse is Pradeep Kumar-(Consumer no-475), i am living at nai bazar near kotwali mahmudabad sitapur-261203, i have booked my gas on the date[protected], when i called "Bharat gas agency-mahmudabad"on the number-[protected], he start misbehaving with me and said i will not send urs gas wht u can do u r free to do, though they rare providing gas to those coustmer who have booked gas after[protected]. please do action properly against him other wise i m forse to go consumer foram.his behaviour is not good and he is repeating his beahviour again and again.thanking you.
                            alok singh
                            [protected]

                            Bharat Gas — NOT PROPER DELIVERY

                            I AM THE CONSUMER VIDE CONSUMER NO. RG-16766 OF YOUR GAS AGENCY RAJ GAS SERVICE 29-B HARDWARE CHOWK FARIDABAD 121001 THE AGENCY SERVICES IS VERY MUCH POOR THEY ARE NOT SUPPLYING THE GAS WELL IN TIME AND THEY ALWAYS PUT THE GAS DELIVERY DATE WRONG IN THERE RECORDS THERE IS A DIFFERENCE IN DATES IN CONSUMER COPY AS WELL AS IN THEIR RECORD. AFTER BOOKING OF GAS THEY MUCH TAKE MORE TIME TO DELIVER THE GAS OTHER THAN OTHER GAS AGENCY SERVICES.PLEASE DRAW YOUR KIND ATTENTION IN THIS MATTER I WILL BE THANKFUL TO YOU
                            I am Indrajeet from Rahimabad Lucknow, I purchase a bharat gas connection from Rahimabad Lucknow from your agencey but they did not given me consumer card for connection and giving me refill 500 for one refill. could anyone help me.
                            Hi
                            I have booked the gas 14days before but still i have not received, when i called to them they told me again have to wait for 5 day, i am having the single cylandar, and also applied for second cylandar but it is not started. The distributor name is

                            Gauri Shankar Gas Agency Karve Road Deccan, Pune-411004

                            I have called still they dont receive the phone and talk to customer in aggrasive.

                            Please take the complain not as an individual but it is of many people complaining on them
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                              Y
                              Yashwant Singh
                              from Pune, Maharashtra
                              Nov 25, 2007
                              Resolved
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                              Resolved

                              I was Booked a Gas Cylinder on 23.10.2007 but up till no delivery made by distributer to me . I was already complained booked to Distt Sales Officer Jhansi , but no +ve responce received to me. My Consumer No SGS 12124 Yashwant Singh ( of Bharat Gas Distributer Name _ Surya Gas Service Jhansi (U.P.)
                              Aug 13, 2020
                              Complaint marked as Resolved 

                              surya gas services — delivery not received

                              Dear Sir

                              As discussed the matter of home delivery after the gas booking by Jhansi agency. When I do the booking by your agency so your agency hooker delivery that booking after the 25 days when ever above 30 days. But actually time of home delivery maximum 7 days. As well as I have already done the written request to your manager. But there have no response. So it’s the pleasant request to you Plz suggest…..

                              Thanks & Regs
                              Name:-Shailendra singh
                              Address:-140 in side sainyer gate kushtyana jhansi u.p
                              Mail me:- [protected]@gmail.com
                              Mo:- 91 [protected]
                              Agency Name :- surya Gas services
                              ear Sir

                              As discussed the matter of home delivery after the gas booking by Jhansi agency. When I do the booking by your agency so your agency hooker delivery that booking after the 25 days when ever above 30 days. But actually time of home delivery maximum 7 days. As well as I have already done the written request to your manager. But there have no response. So it’s the pleasant request to you Plz suggest…..

                              Thanks & Regs
                              Name:-Shailendra singh
                              Address:-140 in side sainyer gate kushtyana jhansi u.p
                              Mail me:- [protected]@gmail.com
                              Mo:- 91 [protected]
                              Agency Name :- surya Gas services
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                                J
                                jonu
                                from Meerut, Uttar Pradesh
                                Nov 25, 2007
                                Resolved
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                                Resolved

                                I am a LPG Bharat gas customer with Alluwalia Gas Agency, PL Sharma Road (meerut)PH.[protected] .I want to inform that here Blackmarketing of LPG is going very high speed.Due to Blackmarketing of LPG the is problem is arrise for customers.Gas agency godown is situated on (merrut-baraut) bypass in meerut.In godown line of customers started at 4.00 a.m(morning)but during the distubutions of cylinders only 10 cylinders distubuted by MR.Danpal singh(godown distibutor).you can see that maximum cylinders sell on gas shops which is situated on Rohta road. Please consider this problem immediatly.Also send me email address and ph.no of Bharat gas company as soon as possible.
                                Aug 13, 2020
                                Complaint marked as Resolved 
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                                  G
                                  Gaurava Mishra
                                  from Pune, Maharashtra
                                  Nov 22, 2007
                                  Resolved
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                                  Resolved

                                  My name is Gaurava Mishra.
                                  I have been a Bharat Gas customer for the last one year and three months.
                                  There are some policies of Bharat Gas which are highly preposterous:
                                  1. At the time of New Registration, the consumer is forced to buy gas stove and gas lighter, which he/she may not need.
                                  2. People who come for installation are so adamant to get some TIPS, even when the installation charges are paid.
                                  3. The PAPERWORK is so costly, as if it is being printed on SILVER. We are being charged for Paperwork at the time of new registration, submission of the gas at the time of transfers, and again when we want to get the connection restored at the new location.
                                  4. The manpower is rude and unwilling, as if the consumer is someone who the company does not need.

                                  THIS ATTITUDE SHOWS THAT BHARAT GAS AND ITS DISTRIBUTORS ARE ONLY MAKING MONEY WITHOUT WILLING TO GIVE ANY SERVICE.
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
                                  SIR I HAVE CONNECTION OF PRASAD GAS SERVICE MYSORE CONNECTION CONSUMER NUMBER FOR TAKING SECOND CYLINTER IT IS COMPOLSORY TO BUY COOKER FROM YOU WHY THIS TYPE OF FORCIBLE MADE BY YOURS WITH THIS REGARDS .WITH OUT GIVING PRIOPER SERVICES TO PEOPLE MY CONSUMER NUMBER: 10201.
                                  AND ALSO I HAVE WITH OUR DEALED EVERY TIME OF LATE DELEVARY OF CYLINDER MORE THAN 20 DAYS TAKES EVEY TIME THIS TYPE OF SERVUICE I NEVER SEEN SINCE BY NEIBHOUR HAVE INDANE CONNECTION THEY GET CYLINDER WITH IN 2 DAYS .IN BHARATH GAS ONLY WE PHASING SUCH PROBLEM. NOT ONLY THEY HAVE REMOVER THE PHONE RECEIVER EVERY TIMES FED UP BY DIALLING EVERY TIME YOU MAY TRY IT THEY HAVE 3 LINES THEY ALWAYS OUTOFSERVICE
                                  THESE 3 NUMBERS 2332636/ 2332522/ 2334180 YOU MAY TRY THIS.
                                  I HAVE COMPLAINED MANY TIMES NOT GET PROPER ANSWER FROM YOURS
                                  WHAT SHALL WE DO AVAITING FOR YOUR REPLY.
                                  MY MOTHER HAS ALSO HAVE CONNECTON WITH PRASAD GAS SERVICE K.M.PURAM MYSORE
                                  NAME MYTHALAMMA CONSUMER NO:16754 THEY HAVE BOOKED ON DECEMBER 2008 ON 26TH UNTIL HE DIDNOT GET CYLINDER THIS TYPE OF SERVICE IS NEVER SEEN.NOT EVEN PHONE
                                  IS WORKING TO CALL THEM..AVAITING FOR YOUR REPLY VERY SOON.
                                  shall we complaint for food and supply with regards to this you may tell the solution for this avaiting for your reply
                                  CONTACT NUMBER l[protected]
                                  SIR I HAVE CONNECTION OF PRASAD GAS SERVICE MYSORE CONNECTION CONSUMER NUMBER FOR TAKING SECOND CYLINTER IT IS COMPOLSORY TO BUY COOKER FROM YOU WHY THIS TYPE OF FORCIBLE MADE BY YOURS WITH THIS REGARDS .WITH OUT GIVING PRIOPER SERVICES TO PEOPLE MY CONSUMER NUMBER: 10201.
                                  AND ALSO I HAVE WITH OUR DEALED EVERY TIME OF LATE DELEVARY OF CYLINDER MORE THAN 20 DAYS TAKES EVEY TIME THIS TYPE OF SERVUICE I NEVER SEEN SINCE BY NEIBHOUR HAVE INDANE CONNECTION THEY GET CYLINDER WITH IN 2 DAYS .IN BHARATH GAS ONLY WE PHASING SUCH PROBLEM. NOT ONLY THEY HAVE REMOVER THE PHONE RECEIVER EVERY TIMES FED UP BY DIALLING EVERY TIME YOU MAY TRY IT THEY HAVE 3 LINES THEY ALWAYS OUTOFSERVICE
                                  THESE 3 NUMBERS 2332636/ 2332522/ 2334180 YOU MAY TRY THIS.
                                  I HAVE COMPLAINED MANY TIMES NOT GET PROPER ANSWER FROM YOURS
                                  WHAT SHALL WE DO AVAITING FOR YOUR REPLY.
                                  MY MOTHER HAS ALSO HAVE CONNECTON WITH PRASAD GAS SERVICE K.M.PURAM MYSORE
                                  NAME MYTHALAMMA CONSUMER NO:16754 THEY HAVE BOOKED ON DECEMBER 2008 ON 26TH UNTIL HE DIDNOT GET CYLINDER THIS TYPE OF SERVICE IS NEVER SEEN.NOT EVEN PHONE
                                  IS NOTWORKING TO CALL THEM..AVAITING FOR YOUR REPLY VERY SOON.
                                  shall we complaint for food and supply with regards to this you may tell the solution for this avaiting for your reply
                                  CONTACT NUMBER [protected]
                                  SIR I HAVE CONNECTION OF PRASAD GAS SERVICE MYSORE CONNECTION CONSUMER NUMBER FOR TAKING SECOND CYLINTER IT IS COMPOLSORY TO BUY COOKER FROM YOU WHY THIS TYPE OF FORCIBLE MADE BY YOURS WITH THIS REGARDS .WITH OUT GIVING PRIOPER SERVICES TO PEOPLE MY CONSUMER NUMBER: 10201.
                                  AND ALSO I HAVE WITH OUR DEALED EVERY TIME OF LATE DELEVARY OF CYLINDER MORE THAN 20 DAYS TAKES EVEY TIME THIS TYPE OF SERVUICE I NEVER SEEN SINCE BY NEIBHOUR HAVE INDANE CONNECTION THEY GET CYLINDER WITH IN 2 DAYS .IN BHARATH GAS ONLY WE PHASING SUCH PROBLEM. NOT ONLY THEY HAVE REMOVER THE PHONE RECEIVER EVERY TIMES FED UP BY DIALLING EVERY TIME YOU MAY TRY IT THEY HAVE 3 LINES THEY ALWAYS OUTOFSERVICE
                                  THESE 3 NUMBERS 2332636/ 2332522/ 2334180 YOU MAY TRY THIS.
                                  I HAVE COMPLAINED MANY TIMES NOT GET PROPER ANSWER FROM YOURS
                                  WHAT SHALL WE DO AVAITING FOR YOUR REPLY.
                                  MY MOTHER HAS ALSO HAVE CONNECTON WITH PRASAD GAS SERVICE K.M.PURAM MYSORE
                                  NAME MYTHALAMMA CONSUMER NO:16754 THEY HAVE BOOKED ON DECEMBER 2008 ON 26TH UNTIL HE DIDNOT GET CYLINDER THIS TYPE OF SERVICE IS NEVER SEEN.NOT EVEN PHONE
                                  IS NOTWORKING TO CALL THEM..AVAITING FOR YOUR REPLY VERY SOON.
                                  shall we complaint for food and supply with regards to this you may tell the solution for this avaiting for your reply
                                  CONTACT NUMBER [protected]
                                  since we not go to outside because of this for vaiting for cylinder since we are paying 360/ cylinder.
                                  this is like a jail how lives in prison waiting for cylinder.

                                  rather we we get commercial cylinder very quickly by indane 1500 by advance we get cylinder of 19 g at 717/ no need to wait..THIS TYPE OF PROBLEM TAKING EVERY TIME WE ARE MAKING COMPLAINT EVERY TIME YOU NOT REPLYING EVERY TIME WHAT SHALL WE DO FOR THIS..
                                  Sir,
                                  I have gas conection bharat gas service AMBIKA GAS SERVICE AMBABARI JAIPUR

                                  LAST ONE AND HALF MONTH AMBIKA GAS SERVICE NOT BOOKED MY GAS. I HAVE ASKED THE RESON . SHE TOLD ME YOUR NOT PURCHESES GAS PIPE . I HAVE TOLD THEM I HAVE PURCHESS ISI MARKA IN OTHER GAS AGENCY. SHE TOLD ME THIS IS CAMPLALSORY FOR PURECHES NEW PIPE AMBIKA GAS SERVIEC. PIPE IS NOT ISSUES BUT
                                  SHE INTENSON VERY BED.

                                  LAST ONE AND HALF MONTH I HAVE SERVEL CELL FOR BOOKING BUT SHE TOLD ME YOUR CONNECTION IS TRMINATED
                                  HOW IS GIVEN TREMINITED

                                  PLEASE SOLVED MY PROBLUM AS EARLY AS POSSAIBLE OTHER WISER IS WILL GO TO COURT AGINST GAS SERVICE PARTICLURES MATTER.
                                  OM PARKASH PAREEK
                                  COSTMER NO. A 8235
                                  AMBIKA GAS SERVICE
                                  AMBABARI JAIPUR
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                                    M
                                    Monu
                                    from Hyderabad, Telangana
                                    Nov 21, 2007
                                    Resolved
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                                    Resolved

                                    Several friends of mine have the same issue, whenever I call up to ask for additional cylinder issue, the gas agency for Bharat Gas - Sama Enterprises either says they have issued last month and shall give again after 2 months.. or they say additional cylinders are not being issued due to shortage... But today News says LPG gas are not a shortage in India.
                                    I think the agencies are issuing the domestic gas for commerical purpose so the demand is increasiong.. Some one plz look into this
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
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                                      J
                                      jonu
                                      from Meerut, Uttar Pradesh
                                      Nov 20, 2007
                                      Resolved
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                                      Resolved

                                      There is a big problem of LPG gas distuitons in meerut.
                                      Ahauwaliya gas agency,godown is situated on merrut-baraut road.Godown distubutor Mr.Danpal singh, sale all of cylinder in black rates. You can see all of cylinders placed in gas shops.
                                      Normal peoples faces many problems .
                                      please take as soon as possible
                                      Aug 13, 2020
                                      Complaint marked as Resolved 

                                      Bharat LPG gas — undue shifting of retail agency

                                      I am residing at sadashiv peth , earlier lpg cylinder was available at B K gas ,narayan peth pune, it was centrally located outlet for reviewing .but now agency shifted to Rajopadhya gas at mitramandal ,parvati, pune which is far away from our place . and the customers are also large in numbers there

                                      please ak to place gas agency at sadashiv peth
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                                        A
                                        akbar ahmed
                                        from Bengaluru, Karnataka
                                        Nov 16, 2007
                                        Resolved
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                                        Resolved

                                        i am from bangalore my consumer number is 26649
                                        i have single cylinder i book on time but delivery is pathetic
                                        my booking wil go to some one agency is not able to trace delivery boys wil misuse but our madam enterprises agency staff is involved no one is properly response to my complaint please take proper action regarding misusing bookings
                                        Aug 13, 2020
                                        Complaint marked as Resolved 
                                        Dear Sir,
                                        I am working Reliance communication & transfer from Delhi to Pune & Your Delhi Dealer are issue the transfer voucher & take the cylinder & Regulator but in Pune city Your Dealer on Sinhgad road told me we wants confirmation from Delhi Dealer on letterhead or you submit the paper & we shall courier the documents for confirmation & charges are paid by customer & taking apprx. One month for this process. In Delhi we were deposit the cylinder & regulator & what can we do for our child. transfer voucher on bharat gas format & printed & confirmation receipt is not accepted by your dealer. They wants only confirmation after transfer voucher confirmation is required?????

                                        only two option
                                        1) Take the leave in ofice i'll go to delhi & take the confirmation
                                        2) we will stay in hotel continuously & paid Rs. 1,500/- per day.

                                        please suggest

                                        in your ad or your website shown your service. This is your service. one dealer refuse the other dealer's transfer voucher.
                                        I am a customer of Bharatgas and i have the problem of not getting the gas in time.Unfortunatly my gas connection is with Sachin Gas Agency,Lajpat Nagar, New Delhi.I booked the gas on 6.11.2007 and till date(23.11.2007) they haven't delivered the gas.They are not responding the grevences of the custmers.Un proffessional and irresponsible attitude of the staff and telling lies to the custmers is their behaviour.I hope that this will help me!!!!!
                                        Sir,


                                        I have Booked Gas Cylinder on 24.11.2007 with Umika Gas Agencies, in Rajouri Garden New Delhi-110015.But their rude on telephone make us to write compliant to you. So, many calls have been made to the Agency but they are not able to provide cyclinder. Please take necessary action and save us from the torching behaviour and ensured for better improvements further
                                        i have apply for new LPG gas Cylinder at Jagrti gas service NEAR DAV HIGH SCHOOL KHANDSA ROAD GURGAON(PH NO[protected], 2329675) on 23-12-07 and cancern person MR SRI RAM TOLD ME cylinder will be provide with in one week but after one week i visted there he once agan told me his person will be visit in my place and after verification he will procide the process but till now nobody visit at my place and mr sri ram and his staff member not responding properly in phone also im feedup with all these things. my residance address is register there as house no 575 sector 10A gurgaon.
                                        Most pathetic service you can ever get..... Every time I have made a call to their help desk they promised me that a refilled cylinder would be delivered the same day... It never happens... You ring them the next day, the you get to hear the same 'shameless' statement again. They are rude as well. We have 2 cylinders, I order for the replacement cylinder exactly on the due date and still my mom has to go searching for the guy who delivers the cylinder requesting him to deliver it soon... I have complained to '[protected]@bharatpetroleum.in', does not work at all. I have to reply in 2 days saying that they are investigating on the issue, after that no response for repeated request for an update... Is there any body who looks in to this. What is the correct channel to escalate this so that all the lazy people who work for Bharat gas fired.
                                        I too face very poor response from SHARAVAN Gas Agency, CBI ROAD, GANGANAGAR, BANGALORE (tel nos: +[protected]/23337393/23430444/[protected] every time I try to do a cylinder booking, I simply cannot. I am sick of calling them, Its around 3:00PM, 28th JAN 2007, I made around 5-6 calls, I was able to get the ringing tone for long but nobody picks it up.

                                        I have been observing this behaviour from pas 1+ year consistently. I have been using services from past 5+years. Their all phone-lines are busy all the time. And if I am lucky to get the ringing tone, nobody picks up, sometimes I make repeated calls continously... and no body picks up. Personally, more than twice, I visited and complaint that why they don't pick up the phone, I get a simple answer that they were busy on other phones. This is Bull , if you don't have adequate staff why do you have soo many telephone lines then?

                                        Why is Bharat Gas increasing the burden on these poor small agencies if they cannot handle a spurge in number of consumers of a given location/area.

                                        CAN BHARAT GAS give more agencies/increase the number of agencies? I feel the existing one's are not giving proper service.
                                        I booked my Connection No. 27150 on 24th January 2008 till date I not received my cylinder. Today I Contacted My Gas Agent i.e. Anand Gas Agency. they said that today it will deliverd. But at Evening 6.36 PM situation is same.
                                        I am also a consumer registered with Rashmi Gas Agency, Krishnarajapuram, Bangalore (tel no: +[protected]/02).
                                        Fed up with their non-delivery, I tried calling up on their manager's number (+[protected]. The number rings, but no one picks up.
                                        I seriously feel that Bharat gas should conduct some quality checks on its agencies.
                                        I have Booked the gas on 24.1.2008 but till date we have not received the cylinder
                                        This is to inform you that my con no. is 77011580
                                        lakshmi agencies tel. no. 28704664/28703987/28700050/28706363
                                        past so meny month i booled cylinder afther that i give reminder 2 to 3 time than i geting cylinder from agenciese after booking period of 15 to 20 days letter but some time my nebur booked thair gas and getting soon this time i book by cylinder on 21/01/2008 vide booking no. 70 but still today i not got the cylinder.
                                        today i seen the agency people give cylinder to some people who is booked on 31/01/2008 or bokked on 04/02/2008 in same location same chawl

                                        Please advice to me how i get my cylinder in time every booking.

                                        my child going to school early morning me 6.00 am everday .
                                        do the needful
                                        thanking you
                                        vaishali gadgil
                                        Dear sir
                                        I face very bad service by GOURI ENTERPRISES MAHNAR(Ph.[protected]I booked for reffiling syllynder on 31st JANUARY 2008.Till today the syllynder was not deliverd by agency.
                                        I try on phone but not response.Recipt is not giving & 304/.rs. takening by agency,no home delivery.
                                        Please querry the matter & take nessasary action & reply me.
                                        Thanking you
                                        Naresh kumar Agrawal
                                        Consumer no. 002
                                        Card no C534612
                                        MAHNAR (VAISHALI)
                                        I am Zahida from new Delhi,There is is gas agency -Rohit gas agency,142,first floor shiva market madhuban chowk,pitam pura delhi.They are black stock broker of gas cylender,this agency issued by BPCL but agency staff are very very rude to people they always denied to take a booking of cylender at first time and they are doing black marketing of gas.When I reach agency office to give a request of my address change so the staff of agency denied to change my address into there record and all of the staff scolded me and abused me,when I said that if you will not change my address so I will go to the the consumer court.One lady was sitting over there said to me that do whatever you like to do we have many politician connection and you can not do any thing and our agency can't be terminated whether we black market the gas and you can't prove it and we will not change your address,in future we will book cylender on your consumer number and black marketed your cylender ok if you can do something so do it,we do not bother.
                                        Kindly help me in this regard and enquer about the same and take neccessary and urgent action against the said agency.I am waiting for your possitive reply.Reply soon and give me the suggetion for future that from where i get the cylender for the next month.
                                        sathiyas bharatgas agency
                                        consumer no:5421
                                        We've booked a gas cylinder on( 9/4/08 )...
                                        Now we are having both cylinder empty .. Deliver as quickly as possible...

                                        I'am your constomer since 6/3/1993 expecting more service from bharat gas...

                                        Thanking you
                                        Dear Team,

                                        This is bring to your notice and immediate action against one of the Bharat Gas Agency(Sri Raksha Gas Agency, Hebbagodi, Bangalore). i have a single cylender and when asked for the 2nd cylender, they are simply saying that they stopped giving the same and no one is ready to speak anything else. when i spoke to customer care of Bharat Gas agency(MG Road, Bangalore, Tel:[protected],[protected], they said, i should be given the 2nd cylender and he(Mr.jaya surya) said he will speak to the distributor regarding the same. but even now the distributors are not at all accepting the application for the cylender.

                                        Consumer Numer: 30524

                                        kindly intervene and take immediate action.
                                        We are custmor of bharat gas, our no is21161, and agancy is vajay gas agency, kharwadi, bandra- east- mumbai- 400051,
                                        we have booked the cylinder and not geting it even after 6 days. booking date18 feb-2009

                                        kindly look in to the matter.

                                        praful nagdive
                                        Service from Madam Enterprise Bangalore is worst. Every day i get the same answer 'toay we will deliver' but till date i have not got the delivery. I can't understand why Bharath Gas is not taking any action against this distributor.
                                        Respected Sir

                                        Sub.: Delay in delivery of LPG cylinder & poor service of dealer

                                        I, Dr. Amanat Rasool consumer of Bharat LPG bearing cons. No.10743 of Raj Gas Service, Shyam Ganj Bareilly (Ph: [protected]),
                                        I had Booked for the refilling of LPG cylinder on dt. 08/06/2010 but yet today 0n 23/06/2010 there is not any response and nobody ready talk to us from the distributor. they say that the cylinder has been dispatched to you 6days ago. When i told the that we havnt recieved any cylinder show us the delivery signed chalan. they are extremely rude and show a careless attitude. Till date there is no sign of the cylinder.

                                        With Regards

                                        Dr. Amanat Rasool
                                        Mob.No. +91 [protected]

                                        A one family but its have two gas connection

                                        A one family but its have two gas connection one is a Indian gas and one bharat gas his name is aslam raza and his consumer no 4939 so kindly i request you to closed a one conection

                                        Cylender booking

                                        hi i am calling [protected] to book my refill to but it shows wrong number previously i booked on the same number. What wrong going on in bharat gas. Is there any other option to booking coz the agency persons are not picked the call.
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