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Bharat Petroleum [BPCL] Complaints & Reviews

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Updated: Aug 16, 2025
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Bharat Petroleum [BPCL] reviews & complaints page 33

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D
Dhananjay Mode
Aug 24, 2021
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Address: Shiv Petroleum CNG station, Ahmednagar Pathardi Road, Nimbodi, Maharashtra

Hello,
I filled the CNG in my car on 23rd Aug 2021 at the rate 70.85 per kg at Shiv petroleum, nagar pathardi Road. And the cng rate in Pune was 57.50. Why is there so much difference in price? And also, on CNG station debit card wasn't accepted.
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    hbjinturkar
    Aug 24, 2021
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    I have a complaint No 733383 dt 21/08/2021.
    The message is recd as gas delivered n 23/08/2021. But I have not received the refill. Pl investigate into the matter and deliver my refill without delay
    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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      Souravghosh2021
      Aug 20, 2021
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      Address: Jateswar Oil service Vill Alinagar PO Jateswar Dist Alipurduar PIN 735216

      My Brother took 3. BPCL smart fleet card for his three trucks. But in our area a particular BPCL petrol pump is not using the same. After repeated effort and request to the owner of the pump he is still not using the same. Then why BPCL issuing the smart cards when his petrol pump is not using and not interested in the same. In this digital world when government is encouraging for Digital India why will this petrol pump will not use the same?
      Name and Address of the pump
      Name -Jateswar Oil Service
      Address- Vill Alinagar PO Jateswar Dist Alipurduar PIN 735216
      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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        S
        Souravghosh2021
        Aug 20, 2021
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        Address: Jateswar Oil Service Vill Alinagar Post Jateswar Dist Alipurduar PIN 735216

        Bharat Petroleum is issuing BPCL Smart Fleet Card for using at BPCL petrol pumps for using encouraging digital transaction. My brother Sibaji Ghosh Dastidar took the same service from BPCL and took 3 card for my 3 trucks. But in our place a particular BPCL petrol pump is not using the same. After repeatedly requesting the Pump Owner he is still not using the same and also not interested. In this digital age where govt is encouraging for Digital India, why will not this pump use the same ???? .
        Pump Name and Address.
        Name- Jateswar Oil service
        Address - Vill Alinagar PO Jateswar Dist Alipurduar PIN 735216
        Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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          B
          Bhaker
          Aug 19, 2021
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          Address: HLRDC HISAR, HARYANA

          मैने HLRDC HISAR, HARYANA में गैस की बुकिंग (id[protected] अगस्त 2021 को की थी और उसका बुकिंग नम्बर 39427 है। और मैने इसकी ऑनलाइन पेमेंट भी 853.50 rs 15 अगस्त 2021 को ही कर दी थी। लेकिन जब वे आज 19 अगस्त को delivery देने आए तो rs 25 extra कैश माँग रहे थे और कह रहे थे कि आज गैस का रेट बढ़ गया है और आपको ये 25 rs pay करने होंगे। अब मैं ये 25 rs क्यों pay करू क्योंकि मैंने जब बुक किया था तब ये रेट नहीं थे। इसमें गल्ती HLRDC HISAR, HARYANA की है जो डिलीवरी 19 अगस्त 2021 को कर रही है। अब मेरा आपसे निवेदन है कि उचित कार्यवाही की जाये।
          Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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            M
            merababa007
            Aug 13, 2021
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            Address: VERMA HOUSE : 7/297-A, LALITA PARK, LAXMI NAGAR

            Dear Sir, Mera Bharat Gas No- 5611 in the name of Chandravati R/O/297-A, Lalita Park, Laxmi Nagar Delhi-110092 I had paid for booking gas cylinder on 1st June 2021 through google pay whose UTR- CMS[protected] But the payment has been debited from my account but Keechten Care S-537, School Block Pert-1 Shakarpur Delhi-110092 has refused to receive the payment and the cylinder of this payment has not been given yet. Transfer or get the cylinder for this payment, you will be very proud
            Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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              Y
              yogita shekhawat
              Aug 13, 2021
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              Resolved

              New gas connection online document verification pending from last 1 week - 78802712

              Address: Kaspate Bharatgas nearby Hinjawadi Road Bridge, Bhujbal Vasti, Wakad, Pimpri-Chinchwad, Maharashtra 411057

              Hi,

              I have applied for a new Bharat gas connection in Pune wakad area. The name of the distributor is Kaspate Bharatgas - nearby Hinjawadi Road Bridge, Bhujbal Vasti, Wakad, Pimpri-Chinchwad, Maharashtra 411057. From last week the status is showing documents under verification. No action has been taken by Bharat gas customer care. My new gas connection id is: 78802712

              Please resolve this issue asap.
              Requesting...
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              K
              Kanwarsurya
              Aug 12, 2021
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              Address: Bpcl sector 41 c, chandigarh

              I got duped at bpcl fuel station. I asked for rs 200 petrol and the final reading showed rs 150 and when i asked them they said they filled rs 50 already. And made me pay 200. The fuel increase much on my scooty's meter.
              This happened to me once before at the same pump.This isn't acceptable and is theft.
              I saw many reviews on google about this pump and a lot of people had the same experience. Please look into it and help everyone.
              Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                S
                Sachin_L
                Aug 11, 2021
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                Address: Hadapsar, Pune

                This is so frustrating that even after submitting all documents my consumer number is blocked. Bharat gas is disgusting! some body doing here fraud don't know who is that one. doesn't having multiple connection since consumer number is blocked. why?
                How can I book gas refill then? please look into it and do the needful.
                Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                  Tj1102
                  Aug 11, 2021
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                  Address: 27, Bajanai Koil Street veerakuppam village

                  Regularly I use to refill my tank at chengalpet vedhachala muthaliyar station. There is a sir filling system. But never it works
                  Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                    PraveenOlekar
                    Aug 5, 2021
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                    Resolved

                    Address: 4th main,4th cross
                    Website: BPCL

                    Consumer no.53606896, tried booking from BPCL site through google pay on JUL182021, amount got deducted but booking for cyclinder failed, transaction id :[protected],
                    i had raised complaint regarding the same in the site, complaint no:7258041. customer care representative said it would be refunded within one week, but still not received refund.

                    Requesting for refund.
                    Aug 14, 2021
                    Complaint marked as Resolved 
                    Received mail from Company stating that the refund is processed, so i verified my account and refund was done, thanks
                    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                      C
                      Chelladurai1234
                      from Mumbai, Maharashtra
                      Jul 31, 2021
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                      Cyclinder price 860 as per bill, bust agency collecting amount 1050,
                      Saravana agency
                      Thachanallur
                      Tirunelveli
                      Tamilnadu
                      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                        R
                        rgzahid
                        Jul 31, 2021
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                        Address: 6-B-40 VIGYAN NGR VISTAR YOJNA, KOTA

                        Sir today I take full tank petrol on bharat petroleum javahar nagar kota rajasthan, but my bike is not start after filling petrol then we have go company company told me and take a vedeo taking out petrol in tank so we saw a lot of water is mix in petrol .please take a complaint against this petrol pump we have a vedeo for this petrol
                        Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                          ardra shan
                          Jul 31, 2021
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                          Trying to pay for new connection...says max otp limit exceeded...aftr how many shud i try for otp generation
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                            Praveenn11
                            Jul 29, 2021
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                            SIR/madam, i am from Javagal, arsikere TALUK. Hassan district Karnataka delivery boys asking delivery Charge From Us 40 Rupees Per Cylinder.and the person threatens us that he won't deliver gas next time. we pay the charges for the past 20 years. now only i know that we no need to pay extra money to delivery boy. i come to know that delivery agency gave instruction to the delivery boy to collecting money from the customers. delivery agency name is SATHYANNA BHARAT GAS AGENCY, KALASAPURA
                            Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                              Gagan9101
                              Jul 28, 2021
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                              Account blocked

                              I am Gagankumar K B (Consumer Id[protected], I have taken new connection in February 2021, when I trying to book cylinder it is showing your account has been blocked and contact distributor. When I contacted distributor he is saying you have two connection on your adhaar and surrender it. But actually I don't have any other gas connection except this. Please resolve my issue.

                              Regards,
                              Gagankumar K B...
                              +1 photos
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                              Nirmal singh1211
                              Jul 27, 2021
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                              Address: Jalandhar pathankot road near capital hospital

                              Respected sir/madam,
                              I want to complaint about bharat petroleum. The service is not provided good, washroom are not clean, air service are not provided and worker are not dealing good which is very disrespectful for us. Petrol pump is suitated pathankot road near capital hospital.please work on it.I shall be very thankful...
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                                UDAY HATTANGADI
                                Jul 25, 2021
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                                Address: BANGALORE

                                I had tried booking LPG cylinder on 21/07/2021 through BPCL mobile APP. But the gas booking failed. However my Bank account got debited. Till today failed transaction amount not refunded

                                Transaction Date and Time:
                                [protected]: 16:11
                                Amount: Rs 837.50
                                UPI transaction ID:[protected]
                                To: BPCL BILLDESK
                                bpcl. [protected]@hdfcbank
                                From: UJWALA HATTANGADI 39 (Canara Bank)
                                ujwala.[protected]@okaxis
                                Google Transaction ID:
                                CICAgODc1cXmTA
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                                  Manish B Patel
                                  Jul 25, 2021
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                                  Address: D-503,SHYAM ELEGANCE,, OPPO.ROYAL ARCADE,NANA CHILODA

                                  I have booked cylinder via BPCL app and pay via UPI With BPCL bill desk. Amount duducted from my account but cylinder is not booked
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                                    preeyankakul
                                    Jul 21, 2021
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                                    I have made a payment through google pay for BPCL gas booking on 18/7/21. However in the BPCL app it showed error in booking and booking was not made. But the amount was deducted from my account. After which I made a booking with cash on delivery and paid online later which also resulted in failure of payment. The delivery person took money in cash at the time of delivery. I have not received any refund as yet. Before this I have complained twice without any proper resolution.
                                    Attaching photos for reference
                                    +2 photos
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