Bharat Petroleum [BPCL] Complaints & Reviews

I went to fill petrol in my car at 9:05pm today I said the concern person to fill fuel of Rs.660 and I asked him for the bill as well as soon as I checked my car petrol fuel gauge it didn't move I thought it will take a while so I waited outside the petrol pump and waited for a few more minutes still there was no update.
When I approached the guy who filled petrol in my car he said that it might take a while don't worry and all ### he showed me the petrol pipe and took a petrol of Rs.10 and that guy claimed that there might be a fault in your fuel gauge, for a moment even I thought the same but then after a while I checked and it was working properly but still the petrol gauge didn't show any moment. I had a doubt over the petrol pump soo just to cross check I filled the same amount of petrol at the nearest Indian oil petrol pump of Rs.660 and to my surprise the fuel gauge showed a Movement this happened at around 9:14 and now I was sure that the pump was a faulty pump at BPCL so I again went to the concerned guy and i confronted him, he changed his tone and his colleague was doing the same he said go complaint to the manager. I went to the manager he showed me that the pump was working on his computer but still if the pump was working and if the petrol was put in my car then my fuel gauge should have shown a movement and also the range of the car would have increased but it didn't show any moment still the manager wasn't accepting there fault I have the before after pics of the fuel gauge in my phone you can email me at [protected]@gmail.com so that I can send you the photos of the fuel gauge as a proof from my side also I have the bills from both the pumps so that I can also prove that I'm not bluffing
I had to leave that place because i had to urgently reach my home. But i hope there will be some action taken against this complaint of mine.
Thankyou
With regards,
Varshil Gindra

Dear Sir/Mam i refill the fuel at BPCL petrol pump in sec-69 {Faridabad} but unfortunately my online payment goes in pending section i make another payment for refilling But unfortunately my pending payment success in favor of BPCL account.
I want to BPCL please look into matter this matter i am not blaming anyone but when i went to petrol pump {more then 7times} every time they said to me "Came tomorrow".

Dear Sir/Mam i refill the fuel at BPCL petrol pump in sec-69 {Faridabad} but unfortunately my online payment goes in pending section i make another payment for refilling But unfortunately my pending payment success in favor of BPCL account.
I want to BPCL please look into matter this matter i am not blaming anyone but when i went to petrol pump {more then 7times} every time they said to me "Came tomorrow".

Since 4 months they are not providing tyre pressure check service, they keep opening it but when customer asks they say it's not working if it's really not working than why to open it.
ALREADY I COMPLAINED ABOUT THIS BUT IT IS UNSOLVED AND I RECEIVED A MESSAGE THAT ISSUE IS RESOLVED

This is Achanul Hoque from dinhata, I had applied for PMUY . After that I received a phone call, when I receive ing my LPG cylinders then they are wanted to amount of 2000 rupees.I refuse the proposal then they are don't provide to me my LPG cylinders connection. Gas distributor details mention below-
ALAM BHARAT GAS GRAMIN VITRAK
VILL & PO- SHUKARURKUTHI.
PS-DINHATA
BLOCK-DINHATA II,
DIST-COOCH BEHAR, PIN-736168
WEST BENGAL

I had booked gas cylinders on 2nd Feb, which I paid through UPI.
Payment was successful but payment status was showing Aborted in Hello BPCL app.
I have also called customer care 2 times but till now my amount is not refunded.

Please refund my amount ASAP.

Details: --

Consumer Name: Manoj Kumar Saini
Consumer ID: 52226587
Mobile Number: [protected]
Address: S/O Laxmi Narayan Saini Jubli Bass Sch. No.2

Distributor Name: Alwar Gases
Distributor Address: Ramganj Bazar, 301001

I had my bharat gas connection in PV Bharath Gas Gramin, vijayapuram we asked for transfer from there to Thiruttani Bharat gas agency but has wrongly entered as surrender when we ask for query he is not answering properly and talking rudely. He has wasted our past one week by saying false statements and giving assurances, so take the necessary steps to make a proper transfer.

I am a exteemed cutomer in you company for the past 10 years. but now the gas distributor demand you pay Rs.236 for insurance for the gas connection held. my question is cutomer to pay the insurance or the oil companies are paid the insurance for all the lpg cylinders. the insurance is mandatory to pay the customer.

I got messaged that Bharat gas has delivered on 5th but I did not receive any cylinder, this is 3rd time happening to me.

I have made an online refill booking - CCavenue (UPI). Amount debited. But status is still pending.
Consumer ID: 931
LPGID:[protected]
Consumer Name: Lakshmanan.S
Registered Mobile: 94XXXXXX43
Order No: 100297
UPI Transaction ID:[protected]

I have paid via my card but payment Status is not getting updated fororder I'd #248422
Please resolve this problem as fast as possible

I have book cylinder on 1.2.2022. My booking no.is 114266.Distributor do not give delivery from 2 days. My distributor is Suvidha bharatgas, Usarli khurd, Panvel. Pincode-410206. Please take action on distributor about service.

I would like to draw your kind attention on delivery boys stealing gas issue.
Since last 2 months, we are only getting 13.2kg of supply instead of promised quantity (14.2 kg) of gas supply. Many times, we have even caught delivery boys transferring gas from filled cylinders to empty ones.
I even complained at helpline no. but there is no response at all. It would be very nice of you if you can help on this matter. Really waiting for some resolution on this issue.

Dear Sir/Mam

I Went to BPCL petrol pump on 18 Jan.
When I try to pay with Paytm transaction Status is in Pending. So i tried to pay it again.

Now both the Transactions is Successful.

Petrol Pump Staff not able to resolve my problem.

Please Help.

Petrol Pump Details
PBR Auto Energy
Rajiv Gandhi Circle
Indore

Regards
Jai Kumar Ratani
[protected]

Today at 7.45 pm when I went to Auto Gas Distributors
Add : 120 Dr Sundari Mohan Avenue Kolkata -700014 to fill petrol in my Activa 125 BSIV Model tank capacity of 5.3 litre, they fill my tank with 5.75 litre and charge me Rs 600 . I told them they have over charge my, because my tank capacity is only 5.3 litre, how they fill 5.75 litre
They didn’t listen to me .They are misguiding customer .They are telling your tank capacity is 6 litre.
Plz look into this matter.

Rgds

Vinay Sharma
[protected]

I was going from Greater Noida to Jaipur and got full tank petrol from BPCL petrol pump kamakhya fuel point located at NH 8 Delhi- Jaipur road, Bhorakalan Gurgaon Haryana. After going for 2..3 kms car started giving trouble and required to be taken to Honda service centre Pace Honda Revari, where after initial check up no fault was found in engine and after lot of other checks and search when fuel was checked it contained lot of water due to which car was giving trouble. Fuel tank cleaning, line drainage, filter change and service required to be done and an expense of approx 10, 000 done. Full tank fuel was wasted and additional full tank was required to be filled. I was going to Jaipur for some urgent work and was required to take a local taxi fir that and an additional expense of approx 5000 was done on that. My whole day was turned bad and i reached home at around 01:00 AM. I raised a complaint on smart line but no response till now. I want my expenses to be reimbursed by petrol pump due to which had to face lot of trouble with my family.

I don't know how to put petrol in your petrol tank properly. Petrol does not work for the money I gave. Body petrol is enough just below.This is what happens once in a while
Ask him out well if he is no longer absorbed in the connection. Buy How To Make The Customer Delighted Like This

When I go to delivery point of Bharat gas in Rajapur, Chitrakoot (Pin code 210207, distributor name - RAMESHWAR BHARAT GAS), they demand 10-20 rupees extra than the amount printed in slip. When I say I will complain about it then they give me cylinder at the rate given on slip.
I am just tired of arguing with delivery boy. Please take action so next time me and also others don't have to argue with them...

Im sk rehaman today I went to the petrol pump of bharat petroleum in ravulapalem named konaseema petrol pump in this pump the management is not giving the provided 5% discount which company declared discounts in digital transactions because per day upto 1crore digital transaction will be done
5% discount is like 5lacks in one day you have to take a look that how much these people are eating the public amount please take a severe action on them

Md. Aslam Khan s/o Firoz Ahmed r/of A-20 1 st floor main road Budh Nagar jj colony inder Puri New Delhi-12. He is doing illegal unaouthrised activity of refilling small LPG gas cylinders from big LPG cylinders at B -372 Budh Nagar jj colony inder Puri New Delhi-12. He has no permission/ license to do these type of hazardous activities. Even he is not trained/certified to this work rather than this he is doing this risky business without taking any precaution. This area is highly populated residential colony. This type of activity may cause of any big excident in future and people may loss their life. You are requested to take appropriate strict immediate action against Md Aslam Khan.
Thanking you in anticipation