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Bharat Petroleum [BPCL] Complaints & Reviews

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Updated: Nov 1, 2025
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Bharat Petroleum [BPCL] reviews & complaints page 37

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V
vishanthini s
Mar 25, 2021
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Address: Salem

OTP not receiving from bharat petroleum, whenever login/password forgot means...

i checked for lot of time and different consumer no also
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    R
    Rajkamal t
    Mar 24, 2021
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    Address: Ramgarh block jirapur district rajgarh

    Sir, I don't have a payment of 30000.Whenever I pay, the field tells me, I have been trying for 6 days, please tell me a solution.
    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
    Mar 24, 2021
    Updated by Rajkamal t
    Sir, I don't have a payment of 30000.Whenever I pay, the field tells me, I have been trying for 6 days, please tell me a solution.

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      A
      aakash876
      from Noida, Uttar Pradesh
      Mar 23, 2021
      Resolved
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      Resolved

      Address: Bharat Bhavan, 4 and 6 Currimbhoy Road, Ballard Estate, Mumbai 400001

      The delivery agent is charging extra money for delivery of the LPG cylinder. When denying to pay the extra money the delivery agent tell us to come far from our home/address and to pick the LPG cylinder ourselves.
      Mar 25, 2021
      Complaint marked as Resolved 
      The LPG cylinder was received successfully without any problem after filing the complaint
      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
      Haribharth gas agency at tiruvallur, my CSID:27131275
      This agency delayed delivery and more than Rs.50 with a cylinder cost, every time delivery man asking, shouting my house.I informed this agent, but other delivery man only sent, He as well as asking more 50/- rs.
      Please enquiry the agent
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        S
        Sp Jagota
        Mar 23, 2021
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        Wrong message of overdue amount

        I m surinder Jagota [protected]
        For last one year I m receiving messages on my mob no that amount 3480244 is overdue and clear it .
        To inform you that I am never linked with BPCL . You are requested to look into it personally. I m being harassed with this message. If this is not solved immediately I will have no option but to follow legal action .
        Pl do the needful. I have reported it earlier also on your customer care...
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        P
        Purushottam Kumar Mehta
        Mar 21, 2021
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        Address: Biharsharif , Bihar ,Nalanda

        Sir i am rekha devi my consumer no. is 91640244.
        by mistake my subsidy was giveup.
        i want to deactivate my subsidy giveup again.
        sir kindly activate my subcidy again.
        Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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          D
          durgaiah
          Mar 20, 2021
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          Resolved

          Gas refill not delivered but showing a delivered

          Respected sir,

          I am Lanka Durgaiah, having consumer No:39303032 with distributor No:117432

          I have booked the refill on 29/01/2021 with order No: 24678.
          I paid the amount online. I have waited for a long time for refill and checked in website and I am shocked to see that the cylinder got delivered on 19/02/2021.

          Immediately I raised the complaint through customer service with No:6710796....
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          S
          savi3mani
          from Mumbai, Maharashtra
          Mar 18, 2021
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          II had requested for change of address on 07 Feb 2021. The details are as under :-
          SERVICE DETAIL :

          Request ID - A208623
          Service Type - Address change Request
          Status - Pending
          Created Date[protected]

          This post I have made on 18 Mar 2021. Till this morning (11.30 am) the same message is shown.
          Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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            H
            harishabs
            Mar 17, 2021
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            Dear sir
            I Am Rathnamma consumer number 52929464,
            Still cylinder not delivered
            I book my cylinder on 12.03.2021 at Sahakari Bharat Gas agency and still it has not delivered. When I asked for the same day are telling there is no booking do again and it will take more time to provide to deliver you the cylinder. Always their person who delivers the refill asks for more money ranging between Rs 50-60 more money bagging, refill cost
            I am agree with you that bharat Sahakari Gas service delivery is very poor. After booking of gas, they deliver after 15-20 days after given several reminders by phone or personally.manager Devaraj and proparotor [protected] and sales officer [protected] ranjan not responded.However, it should deliver within 24 hrs. We have given several complains but no action was taken by agency.They book the gas after 5 days over cylinder not coming at home how to cook . How a consumer used a gas cylinder 40 to 45 days. Please ensure the proper delivery. Delivery persons are provided the gas to out side agencies with additional cost immediately. Black marketing is on top rather than actual consumer supply.
            Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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              Y
              yatin berde
              Mar 17, 2021
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              Myself Darshana Berde
              Consumer No 92757231
              Order No 131218
              Done online Payment using your app on Umang
              UPI ID[protected]
              Amount got deducted from my account but showing failed in your system so has to make cash on delivery.
              Kindly look into the same at the earliest.
              Awaiting your reply.
              Regards
              Darshana Berde
              Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                V
                Vibhor5555
                Mar 13, 2021
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                Address: Kalyan West

                Hi Team, on 12 Mar 2021 i did the payment for new gas connection from bharat gas website. My money got deducted and webpage showed session expired. Please assist.
                Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                  D
                  DeepakpTambe
                  Mar 9, 2021
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                  Address: BPCL Dhatrak petrol pump Nashik

                  NV : [protected]
                  Date : 09/03/2021 20:47
                  BPCL H L Dhatrak And So.

                  I ask to fill 200 RS petrol in bike helper suggest fill 250 RS petrol.
                  I said ok fill 250 RS but while dispensing petrol helper made only 200 RS petrol and take 250 RS cash from me.
                  This happened 2nd time with me on same petrol pump.
                  Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                    B
                    bbbarad
                    Mar 9, 2021
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                    Address: SAI MANDIR STREET, GOVT. HIGH SCHOOL STREET, KUKAS

                    Sir, my name is BIRANCHI BARAD, I have made a mistake, I select opt out of subsidy by mistake please I request you to cancel my request. HOWEVER one year completed from activating date .opted out date 7 March 2020 My detail about connection is mentioned below:

                    Consumer no :[protected]
                    Consumer id:28958425
                    Consumer Name : BIRANCHI BARAD
                    Mobile number: [protected]
                    Distribution name: Amber gas agencies jaipur RAJSTHAN
                    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                      S
                      Sachinsharma7261
                      from Ghumarwin, Himachal Pradesh
                      Mar 3, 2021
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                      I want to replace my empty cylinder with new cylinder but regulator is not fitting in the cylinder. I tried many times . Last time it was fitted properly but this time its not fitting.
                      Consumer no.[protected]
                      Name -sachin sharma
                      Distributor code- 185468
                      Distributor name- keshri Gas Sevices, Indore
                      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                        S
                        sanku2016
                        from New Delhi, Delhi
                        Mar 2, 2021
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                        Sir, last evenings I paid for 14.25 little of petrol at Vasant vicar COCO, New Delhi petrol pump but They filled nearly 2-3 little less. I brought this matter to the notice of manager Raju Chauhan, but he didn't accept this complaint, rather tried to prove that there is no problem with the pump. I have been using your petrol pump for last 4- 5 years, but it never came to my notice like this.
                        If you have any redressal mechanism, then kindly look into the matter at this petrol pump.
                        Santosh Kumar
                        [protected]@gmail.com
                        [protected]
                        Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                          H
                          Hency Christina
                          from Dombivli, Maharashtra
                          Feb 25, 2021
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                          Delay in delivery of gas cylinder refill

                          Address: Koparkaine

                          I have booked gas cylinder on 19 Feb 2021 and it is still showing pending. I have paid thru online and payment is success. This delay in delivery is nowadays increasing and a troublesome....
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                          D
                          dd1979
                          from Faridabad, Haryana
                          Feb 18, 2021
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                          I HAVE BOOKED BHARAT GAS LPG CYLINDER ON 17/2/21 AND MADE PAYMENT USING ON CC AVENUE PORTAL.AMOUNT OF RS 771/- WAS DEDUCTED FROM MY ACCOUNTBUT IT SHOWED PAYMENT STATUS FAILURE.I HAVE NEITHER RECEIVED ANY CONFIRMATION OF PAYMENT FROM BHARAT GAS SITE NOR AMOUNT REFUNDED TO MY ACCOUNT.
                          OPDER REFRENCE - 87577
                          TRANSACTION id - 1cd9e5cb050ace4f21833a02b0a40a40bd838
                          kindly help in getting refund of money deducted on online payment.
                          Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                            Dear Sir, i have booked gas cylinder through Bharatgas app and made payment through billdesk upi on[protected] at 17:40, money has deducted Rs.771 from bank of baroda . but payment status showing failure
                            Bank ref:upi/[protected]/17:40/upi/billdeskpg, amount Rs.771
                            refill booking history:
                            booking date:[protected]
                            refill type :web
                            order reference no:100811
                            payment status: failure payment
                            type:...
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                            S
                            sandivai007
                            Feb 9, 2021
                            Resolved
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                            Resolved

                            Today morning at 8:30AM I book and Make Online Payment for LPG of 722Rs. through CCAVENUES But Money is Debited from my account and Still my Payment Status is Not Shown In Baharatgas Site is Pending I share my Deatils with this..
                            so you take Action Against this.
                            Thank You.
                            My Consumer No.[protected].
                            Feb 15, 2024
                            Complaint marked as Resolved 
                            Money credited
                            Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                              M
                              Mritunjay Manna
                              from Powai, Maharashtra
                              Feb 3, 2021
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                              Registered name. Sanjit Panja
                              Registered mobile number. [protected]
                              Issue. True Balance wallet se cylinder booked kiya tha 5th January ko. Lekin abhi tak booking nahi hua aur refund bhi nahi mila. TRUE BALANCE app se contact karta hu to woh log bolte hai Payment successful huya hai ap bpcl se contact kijiye. Aur BPCL se contact karta hu to woh log bolta hai payment hamare paas nahi aaya. Aisa hi chal raha hai last 1 month se.So please help me.
                              Payment amount. Rs.722
                              BBPS transaction ID. EU[protected]
                              Transaction date. 05/01/2021
                              Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                L
                                Lata Narwani
                                Feb 3, 2021
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                                Address: Andheri East

                                I have visited Bharat petrol pump @Survey No 9, CTS 1 D Vadavali, opposite Mata Sitala, Andheri East, Mumbai, Maharashtra 400093 twice.
                                Both the times, I have faced the issue of over filling of my vehicle tank. Fuel capacity would be full with 3 ltrs or less. However, fuel station is charging for 4 Ltrs because people who fill the fuel are so careless they don't pay proper attention. Even if tank is full, they don't stop and petrol will be flowing on the ground.
                                I am really frustrated with this issue. Please take necessary actions as this is very seriously impacting the customers.
                                Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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