Bharat Petroleum [BPCL] Complaints & Reviews

Sir i am rekha devi my consumer no. is 91640244.
by mistake my subsidy was giveup.
i want to deactivate my subsidy giveup again.
sir kindly activate my subcidy again.

Respected sir,

I am Lanka Durgaiah, having consumer No:39303032 with distributor No:117432

I have booked the refill on 29/01/2021 with order No: 24678.
I paid the amount online. I have waited for a long time for refill and checked in website and I am shocked to see that the cylinder got delivered on 19/02/2021.

Immediately I raised the complaint through customer service with No:6710796....

II had requested for change of address on 07 Feb 2021. The details are as under :-
SERVICE DETAIL :

Request ID - A208623
Service Type - Address change Request
Status - Pending
Created Date[protected]

This post I have made on 18 Mar 2021. Till this morning (11.30 am) the same message is shown.

Dear sir
I Am Rathnamma consumer number 52929464,
Still cylinder not delivered
I book my cylinder on 12.03.2021 at Sahakari Bharat Gas agency and still it has not delivered. When I asked for the same day are telling there is no booking do again and it will take more time to provide to deliver you the cylinder. Always their person who delivers the refill asks for more money ranging between Rs 50-60 more money bagging, refill cost
I am agree with you that bharat Sahakari Gas service delivery is very poor. After booking of gas, they deliver after 15-20 days after given several reminders by phone or personally.manager Devaraj and proparotor [protected] and sales officer [protected] ranjan not responded.However, it should deliver within 24 hrs. We have given several complains but no action was taken by agency.They book the gas after 5 days over cylinder not coming at home how to cook . How a consumer used a gas cylinder 40 to 45 days. Please ensure the proper delivery. Delivery persons are provided the gas to out side agencies with additional cost immediately. Black marketing is on top rather than actual consumer supply.

Myself Darshana Berde
Consumer No 92757231
Order No 131218
Done online Payment using your app on Umang
UPI ID[protected]
Amount got deducted from my account but showing failed in your system so has to make cash on delivery.
Kindly look into the same at the earliest.
Awaiting your reply.
Regards
Darshana Berde

Hi Team, on 12 Mar 2021 i did the payment for new gas connection from bharat gas website. My money got deducted and webpage showed session expired. Please assist.

NV : [protected]
Date : 09/03/2021 20:47
BPCL H L Dhatrak And So.

I ask to fill 200 RS petrol in bike helper suggest fill 250 RS petrol.
I said ok fill 250 RS but while dispensing petrol helper made only 200 RS petrol and take 250 RS cash from me.
This happened 2nd time with me on same petrol pump.

Sir, my name is BIRANCHI BARAD, I have made a mistake, I select opt out of subsidy by mistake please I request you to cancel my request. HOWEVER one year completed from activating date .opted out date 7 March 2020 My detail about connection is mentioned below:

Consumer no :[protected]
Consumer id:28958425
Consumer Name : BIRANCHI BARAD
Mobile number: [protected]
Distribution name: Amber gas agencies jaipur RAJSTHAN

I want to replace my empty cylinder with new cylinder but regulator is not fitting in the cylinder. I tried many times . Last time it was fitted properly but this time its not fitting.
Consumer no.[protected]
Name -sachin sharma
Distributor code- 185468
Distributor name- keshri Gas Sevices, Indore

Sir, last evenings I paid for 14.25 little of petrol at Vasant vicar COCO, New Delhi petrol pump but They filled nearly 2-3 little less. I brought this matter to the notice of manager Raju Chauhan, but he didn't accept this complaint, rather tried to prove that there is no problem with the pump. I have been using your petrol pump for last 4- 5 years, but it never came to my notice like this.
If you have any redressal mechanism, then kindly look into the matter at this petrol pump.
Santosh Kumar
[protected]@gmail.com
[protected]

I have booked gas cylinder on 19 Feb 2021 and it is still showing pending. I have paid thru online and payment is success. This delay in delivery is nowadays increasing and a troublesome....

I HAVE BOOKED BHARAT GAS LPG CYLINDER ON 17/2/21 AND MADE PAYMENT USING ON CC AVENUE PORTAL.AMOUNT OF RS 771/- WAS DEDUCTED FROM MY ACCOUNTBUT IT SHOWED PAYMENT STATUS FAILURE.I HAVE NEITHER RECEIVED ANY CONFIRMATION OF PAYMENT FROM BHARAT GAS SITE NOR AMOUNT REFUNDED TO MY ACCOUNT.
OPDER REFRENCE - 87577
TRANSACTION id - 1cd9e5cb050ace4f21833a02b0a40a40bd838
kindly help in getting refund of money deducted on online payment.

Dear Sir, i have booked gas cylinder through Bharatgas app and made payment through billdesk upi on[protected] at 17:40, money has deducted Rs.771 from bank of baroda . but payment status showing failure
Bank ref:upi/[protected]/17:40/upi/billdeskpg, amount Rs.771
refill booking history:
booking date:[protected]
refill type :web
order reference no:100811
payment status: failure payment
type:...

Today morning at 8:30AM I book and Make Online Payment for LPG of 722Rs. through CCAVENUES But Money is Debited from my account and Still my Payment Status is Not Shown In Baharatgas Site is Pending I share my Deatils with this..
so you take Action Against this.
Thank You.
My Consumer No.[protected].

Registered name. Sanjit Panja
Registered mobile number. [protected]
Issue. True Balance wallet se cylinder booked kiya tha 5th January ko. Lekin abhi tak booking nahi hua aur refund bhi nahi mila. TRUE BALANCE app se contact karta hu to woh log bolte hai Payment successful huya hai ap bpcl se contact kijiye. Aur BPCL se contact karta hu to woh log bolta hai payment hamare paas nahi aaya. Aisa hi chal raha hai last 1 month se.So please help me.
Payment amount. Rs.722
BBPS transaction ID. EU[protected]
Transaction date. 05/01/2021

I have visited Bharat petrol pump @Survey No 9, CTS 1 D Vadavali, opposite Mata Sitala, Andheri East, Mumbai, Maharashtra 400093 twice.
Both the times, I have faced the issue of over filling of my vehicle tank. Fuel capacity would be full with 3 ltrs or less. However, fuel station is charging for 4 Ltrs because people who fill the fuel are so careless they don't pay proper attention. Even if tank is full, they don't stop and petrol will be flowing on the ground.
I am really frustrated with this issue. Please take necessary actions as this is very seriously impacting the customers.

Since from the beginning of the service, charges of 30-20rs extra to the bill being deducted in the suffix of Delivery charges.

I booked a cylinder on 30 Jan 2021 and paid via online. Money deducted. But in mobile app, it shows payment failure.

Could someone help me..

On 29/01/2020 when i purchased 17.10 liters fuel from this outlet i found there is a significant lesser quantity of fuel compare to other pump.I purchase equal quantity of fuel from other pump every week.So i have a fair idea about this.When i asked the pump authority regarding my concern, they refuses to provide proper answer.
Need your serious intervention regarding this issue

regards,
samar ghosh
[protected]
[protected]@yahoo.Co.In

Payment made through ccavenue ref. no.[protected].

My Bharat gas consumer number is 14466.

Vasant Madhav