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Bharat Petroleum [BPCL] Complaints & Reviews

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Last updated Apr 13, 2024
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Bharat Petroleum [BPCL] Phone Numbers

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1800 224 344
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+91 22 2271 4508
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1st Floor, Golden Triangle Bldg., P.O. Navjeevan, Navrangpura
Ahmedabad
Ahmedabad District
Gujarat
India
380014

Bharat Petroleum [BPCL] reviews & complaints page 37

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Dear Sir, i have booked gas cylinder through Bharatgas app and made payment through billdesk upi on[protected] at 17:40, money has deducted Rs.771 from bank of baroda . but payment status showing failure
Bank ref:upi/[protected]/17:40/upi/billdeskpg, amount Rs.771
refill booking history:
booking date:[protected]
refill type :web
order reference no:100811
payment status: failure payment
type:...
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S
sandivai007
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Online Money Debited But Status Show Pending On Baharatgas Website.

Today morning at 8:30AM I book and Make Online Payment for LPG of 722Rs. through CCAVENUES But Money is Debited from my account and Still my Payment Status is Not Shown In Baharatgas Site is Pending I share my Deatils with this..
so you take Action Against this.
Thank You.
My Consumer No.[protected]....
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M
Mritunjay Manna
from Powai, Maharashtra
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Payment deducted but cylinder not booked

Registered name. Sanjit Panja
Registered mobile number. [protected]
Issue. True Balance wallet se cylinder booked kiya tha 5th January ko. Lekin abhi tak booking nahi hua aur refund bhi nahi mila. TRUE BALANCE app se contact karta hu to woh log bolte hai Payment successful huya hai ap bpcl se contact kijiye. Aur BPCL se contact karta hu to woh log bolta hai payment hamare paas nahi aaya. Aisa hi chal raha hai last 1 month se.So...
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L
Lata Narwani
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Petrol filling

Address:Andheri East

I have visited Bharat petrol pump @Survey No 9, CTS 1 D Vadavali, opposite Mata Sitala, Andheri East, Mumbai, Maharashtra 400093 twice.
Both the times, I have faced the issue of over filling of my vehicle tank. Fuel capacity would be full with 3 ltrs or less. However, fuel station is charging for 4 Ltrs because people who fill the fuel are so careless they don't pay proper attention. Even if tank is full, they don't stop and petrol...
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K
kunal Ch.
from Kāmārhāti, West Bengal
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Irrelevant Delivery charges

Address:769001,ROURKELA,OLD TAXI STAND,MINZ GAS

Since from the beginning of the service, charges of 30-20rs extra to the bill being deducted in the suffix of Delivery charges....
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Address:Coimbatore, Tamil Nadu

I booked a cylinder on 30 Jan 2021 and paid via online. Money deducted. But in mobile app, it shows payment failure.

Could someone help me.....
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G
ghosh samar
from Kolkata, West Bengal
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Not providing actual quantity of fuel against my payment

Address:JAYA SERVICE CENTRE, IA-278 SECTOR-III,SALTLAKE, KOLKATA-700097

On 29/01/2020 when i purchased 17.10 liters fuel from this outlet i found there is a significant lesser quantity of fuel compare to other pump.I purchase equal quantity of fuel from other pump every week.So i have a fair idea about this.When i asked the pump authority regarding my concern, they refuses to provide proper answer.
Need your serious intervention regarding this issue

regards,
samar ghosh
[protected]br...
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V
Vasant Madhav
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Paid for gas booking. But status still showing as pending.

Payment made through ccavenue ref. no.[protected].

My Bharat gas consumer number is 14466.

Vasant Madhav...
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N
Naveenrandy
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Regarding delivery man cheating..

Address:Bharat Radha gas service,no 108,mangalapalayam road,alandurai, coimbatore-641101.

I ordered refilling gas in bharat Radha gas service.. usually I will give 20 rupees for delivery man..giving to deliver person is customer choice..but this time delivery man cheated with my mom 50 rupees..he told that transportation fee and for his delivery total 60 rupees...he also threatened my mom, if my mom will never give money he would never bring gas..then my mom gave 50 rupees extra for this ..gas rate 723 but he asked my mom gave...
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M
Moorthy498
from Udagamandalam, Tamil Nadu
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Mixing kerosene into petrol

Address:Asaripallam junction(opposite police station), Kanniyakumari district, tamilnadu

I usually filled petrol in that particular petrol bunk, Today I filled but the careless of the workers some petrol is waste & blow up, then i smelled it, it's full of kerosene smell, then i ask to that employee, he said this is petrol smell no kerosene & ask like arrogant, please take any action against that petrol bunk.....
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S
Shashikant Shankar Bhosale
from Mumbai, Maharashtra
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For online pay bill pending status

Address:Manisha gas agency , jate manusaki naka, kalyan east

Why I can not possible to pay gas bill online? Because I try to pay but my request is pending for long term...Why?...
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P
padma murali
from Chennai, Tamil Nadu
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BPCL Petrol Bunk at Vandalur, Chennai

Address:VANDALUR, CHENNAI

While returning to Chennai on 13.01.2021, I entered your BPCL Petrol Bunk, Vandalur, Chennai. Your service man did not wear mask. sneezed thrice before me. with uncleaned, bare hands he operated the entire instruments for me. first time, card was declined. he did not give declined slip. did not give petrol bill copy also. fearing Covid, due to his unhealthy behavior, I left immediately. you claim in your AD always that 'when petrol bill is...
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B
Brajakishore
from Mumbai, Maharashtra
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Google pay payment success but in Bharat gas app it shows payment failure

I have booked a bharat gas refill by order No 63493 & refill ID [protected] on date 15.01.2021. I have made payment through google pay and the payment shows success .The UPI ID is[protected] dated 15.01.2021.But while checking in Bharat gas app it shows payment status failure.Please solve the issue....
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I booked lpg cylinder on 10/01/2021 and made online payment using upi ([protected]@oksbi) from gpay app. Amount of inr 723.50 was deducted from my account and it showed payment status as failure on bharat gas cylinder booking app. I have neither received any payment confirmation from bharat gas site nor amount refunded to my account as this transaction got failed. Please issue me refund of inr 723.50 for the same to my bank account....
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M
Mritunjay Manna
from Powai, Maharashtra
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Payment failed but money deducted from Amazon pay wallet.

Bharat gas app par Rs.730.51 payment kiya tha via Amazon Pay. Aur payment deduct ho jane ke bad Bharat gas app par Payment status Failed dikha raha hai. Phir mujhe COD payment karna pada
Uske bad Maine bpcl customer care par call kiya tha un logone kaha ki refund mil jayega. Lekin 10 days ho gaya abhi tak refund nahi mila. So please help me.

Amazon Pay ID: P[protected]
BPCL ID: VAZP[protected]
Date:...
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T
thirugnanam thirugnanam
from Powai, Maharashtra
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Consumer No 10000000107401024 M/s Swetha Gas Agency, Thathiengarpet-621214, Tamilnadu

Address:THATHIENGARPET 621214, TRICHY DISTRICT, TAMIL NADU

Against the above Consumer No, my name has been wrongly spelt which is to be corrected as " G.THIRUGNANAM'
Proof of copies were shown to them with exact and correct spelling but they turned down....
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S
sathishgadangi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding online payment

I have booked bharat gas lpg cylinder on 03/01/2021 and made online payment. Amount ₹ 744.0/- was deducted from my account but still it showing payment status as pending on bharat gas cylinder booking on app.
Order reference number is 47784.
Payment reference number is[protected]...
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Address:sangareddy

Gadai sankaraiah petrol pump not excepting 100 rupees on debait or credet card, that salesmen telling more than 200 hunderd rupees except .i complant on 25 nov 2020 my complant ref no 356692 .durga prasad name person call you go and take next time they will except but know they are not excepting .sales men openly telling go and complaint any where we cant except. and they no AIR facility also.i hope my complaint will take serious,...
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Order no 282702. There is no option to payment again .i want to make online payment from bpcl website...
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N. Srikanth
from Powai, Maharashtra
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Couldn't pay online. Website not allowing

I tried ordering online.suddenly due to browser crash at online payment section .I couldn't complete transaction. But again when I come back, I couldn't make payment it's like became COD sort of.it not allowing me to pay the money for current order nor able to cancel the order.when tried to do so it showing me like since I have selected Online payment I couldn't cancel.very worst experience.why don't they allow again to complete payment.very...
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