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Bharat Petroleum [BPCL] Complaints & Reviews

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1.8
Updated: Aug 16, 2025
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2101
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3978
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Bharat Petroleum [BPCL] reviews & complaints page 38

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N
Naveenrandy
Jan 27, 2021
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Address: Bharat Radha gas service,no 108,mangalapalayam road,alandurai, coimbatore-641101.

I ordered refilling gas in bharat Radha gas service.. usually I will give 20 rupees for delivery man..giving to deliver person is customer choice..but this time delivery man cheated with my mom 50 rupees..he told that transportation fee and for his delivery total 60 rupees...he also threatened my mom, if my mom will never give money he would never bring gas..then my mom gave 50 rupees extra for this ..gas rate 723 but he asked my mom gave 780...my mom gave 770 rupees to him..I want to take severe actions for this bharat gas delivery persons..pls take severe action on them.. otherwise this will continues..
Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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    M
    Moorthy498
    from Udagamandalam, Tamil Nadu
    Jan 21, 2021
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    Address: Asaripallam junction(opposite police station), Kanniyakumari district, tamilnadu

    I usually filled petrol in that particular petrol bunk, Today I filled but the careless of the workers some petrol is waste & blow up, then i smelled it, it's full of kerosene smell, then i ask to that employee, he said this is petrol smell no kerosene & ask like arrogant, please take any action against that petrol bunk..
    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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      S
      Shashikant Shankar Bhosale
      from Mumbai, Maharashtra
      Jan 20, 2021
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      Address: Manisha gas agency , jate manusaki naka, kalyan east

      Why I can not possible to pay gas bill online? Because I try to pay but my request is pending for long term...Why?
      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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        P
        padma murali
        from Chennai, Tamil Nadu
        Jan 16, 2021
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        Address: VANDALUR, CHENNAI

        While returning to Chennai on 13.01.2021, I entered your BPCL Petrol Bunk, Vandalur, Chennai. Your service man did not wear mask. sneezed thrice before me. with uncleaned, bare hands he operated the entire instruments for me. first time, card was declined. he did not give declined slip. did not give petrol bill copy also. fearing Covid, due to his unhealthy behavior, I left immediately. you claim in your AD always that 'when petrol bill is not given, petrol is free'. I have the card payment copy now enclosed. Vehicle TN02AH0743. please return and refund the amount. redress my complaint. call me in [protected] and email kc.[protected]@sbi.co.in, [protected]@gmail.com
        +1 photos
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          B
          Brajakishore
          from Mumbai, Maharashtra
          Jan 16, 2021
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          I have booked a bharat gas refill by order No 63493 & refill ID [protected] on date 15.01.2021. I have made payment through google pay and the payment shows success .The UPI ID is[protected] dated 15.01.2021.But while checking in Bharat gas app it shows payment status failure.Please solve the issue.
          Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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            S
            [email protected]
            Jan 10, 2021
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            I booked lpg cylinder on 10/01/2021 and made online payment using upi ([protected]@oksbi) from gpay app. Amount of inr 723.50 was deducted from my account and it showed payment status as failure on bharat gas cylinder booking app. I have neither received any payment confirmation from bharat gas site nor amount refunded to my account as this transaction got failed. Please issue me refund of inr 723.50 for the same to my bank account.
            +2 photos
            Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
            Jan 13, 2021
            Updated by [email protected]             Today the delivery boy came, but refused to deliver, claiming that the bill is unpaid. But my money was deducted through Gpay. I had the proper documents of valid transaction, showing status paid to the upi account billdeskpg.[protected]@icici

            Still Bharat Gas refused to deliver the booked cylinder. Please look into this matter asap.

            View replies
            Today the delivery boy came, but refused to deliver, claiming that the bill is unpaid. But my money was deducted through Gpay. I had the proper documents of valid transaction, showing status paid to the upi account billdeskpg.[protected]@icici

            Still Bharat Gas refused to deliver the booked cylinder. Please look into this matter asap.

            Money deducted but transaction showing failed - Comment #3787251 - Image #0
            Money deducted but transaction showing failed - Comment #3787251 - Image #1
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              M
              Mritunjay Manna
              from Powai, Maharashtra
              Jan 5, 2021
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              Bharat gas app par Rs.730.51 payment kiya tha via Amazon Pay. Aur payment deduct ho jane ke bad Bharat gas app par Payment status Failed dikha raha hai. Phir mujhe COD payment karna pada
              Uske bad Maine bpcl customer care par call kiya tha un logone kaha ki refund mil jayega. Lekin 10 days ho gaya abhi tak refund nahi mila. So please help me.

              Amazon Pay ID: P[protected]
              BPCL ID: VAZP[protected]
              Date: 27 Dec, 2020
              Amount: Rs.730.51
              +1 photos
              Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
              Jan 06, 2021
              Updated by Mritunjay Manna               Today finally i have received refund in my Amazon Pay wallet.
              Thank u so much for supporting me.
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                T
                thirugnanam thirugnanam
                from Powai, Maharashtra
                Jan 4, 2021
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                Address: THATHIENGARPET 621214, TRICHY DISTRICT, TAMIL NADU

                Against the above Consumer No, my name has been wrongly spelt which is to be corrected as " G.THIRUGNANAM'
                Proof of copies were shown to them with exact and correct spelling but they turned down.
                +1 photos
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                  S
                  sathishgadangi
                  Jan 3, 2021
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                  Resolved

                  I have booked bharat gas lpg cylinder on 03/01/2021 and made online payment. Amount ₹ 744.0/- was deducted from my account but still it showing payment status as pending on bharat gas cylinder booking on app.
                  Order reference number is 47784.
                  Payment reference number is[protected]
                  +1 photos
                  Jan 4, 2021
                  Complaint marked as Resolved 
                  Refund my amount if not possible payment
                  Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                  Jan 04, 2021
                  Updated by sathishgadangi                   Already gas cylinder was delivered so kindly refund my amount.
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                    M
                    m.a. matheen
                    from Powai, Maharashtra
                    Jan 3, 2021
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                    Address: sangareddy

                    Gadai sankaraiah petrol pump not excepting 100 rupees on debait or credet card, that salesmen telling more than 200 hunderd rupees except .i complant on 25 nov 2020 my complant ref no 356692 .durga prasad name person call you go and take next time they will except but know they are not excepting .sales men openly telling go and complaint any where we cant except. and they no AIR facility also.i hope my complaint will take serious,
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                      G
                      Gopinath Hal
                      Jan 1, 2021
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                      Order no 282702. There is no option to payment again .i want to make online payment from bpcl website
                      +1 photos
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                        N
                        N. Srikanth
                        from Powai, Maharashtra
                        Dec 31, 2020
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                        I tried ordering online.suddenly due to browser crash at online payment section .I couldn't complete transaction. But again when I come back, I couldn't make payment it's like became COD sort of.it not allowing me to pay the money for current order nor able to cancel the order.when tried to do so it showing me like since I have selected Online payment I couldn't cancel.very worst experience.why don't they allow again to complete payment.very frustrating from barath gas.i want to make online payment now.resolve quickly
                        +1 photos
                        Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                        Jan 01, 2021
                        Updated by N. Srikanth                         Order booking 24712. Please cancel.i will make new order again by paying online.
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                          A
                          Ashok Suresh D
                          from Delhi, Delhi
                          Dec 31, 2020
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                          I have raised complaint in BPCL official website regarding repeated online transaction failures while using bharat gas website for payments. My complaint id was 6492061 and was closed without any resolution or feedback. Is it just a formality to ask for consumer's feedback/complaints and just close it without resolution? Do customers look like jokers to these people and they just use them for their business? If bharatgas cannot do proper website maintenance, they can very well shutdown their official website so that consumers will not be fooled of such cheap tricks. If the issue will not be solved, will take it till ministry of petroleum.
                          Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                            D
                            Durgaprasad Rai
                            from Delhi, Delhi
                            Dec 31, 2020
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                            My client code in NINE112 form motilal oswal, i had purchase 200 share of bpcl company in my account and holded for 2 years then sold,
                            My account shown me total divident of BPCl is 11250rs but till date i have recieved 0.00 rs.
                            So kindly Send me a dividend through DD Or Directly to my account.
                            Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                              M
                              Mohd Samii
                              from Delhi, Delhi
                              Dec 30, 2020
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                              Address: Gudimalkapor petrol pump near golden palace hotel Hyderabad Telangana

                              At gudimalkapor petrol pump near golden palace hotel Hyderabad Telangana
                              They are cheating petrol with everyone
                              Please take strick action against them
                              Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                M
                                Mohd Samii
                                from Delhi, Delhi
                                Dec 30, 2020
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                                Address: Gudimalkapor near golden place hotel Hyderabad

                                The Bharat petroleum station at gudimalkapor are using cheating petrol scam to everyone.
                                Regularly I fuled up rs.50 from anywhere I get 25km of milege, but when I fuled up in gudimalkapor petrol pump I get 20km of milege
                                This is to much
                                Please take strick appropriate steps against them
                                Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                  D
                                  [email protected]
                                  Dec 30, 2020
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                                  Address: VARAHI GAS SERVICES udaipur

                                  Hello,
                                  I had applied for new connection.
                                  Request ID number 74580420

                                  Paid online with ref. no.[protected]IGAKDPVGO3. But not able to get receipt
                                  Due to maximum otp limit exceeded issue.

                                  Dealer asked for reciept otherwise cash payment in office.
                                  What to do now ??
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                                    H
                                    heea singh
                                    from Tiruchirappalli, Tamil Nadu
                                    Dec 23, 2020
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                                    Address: Borpa mathura

                                    पेट्रोल पंप की मशीन खराब है कृपया इसे सही कराएं
                                    +1 photos
                                    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                                    Dec 23, 2020
                                    Updated by heea singh                                     पेट्रोल पंप की मशीन खराब है कृपया इसे सही कराएं मशीन पर पल्सर खराब हैं कई बार कंप्लेंट कर चुके हैं 1 महीने से अधिक समय हो गया है कृपया इस पर ध्यान दें और व्यवस्था को देखते हुए इसे तुरंत सही कराएं कई बार कंप्लेन की है केवल एक-दो दिन की बोलते हैं आज तक कुछ नहीं हुआ है
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                                      C
                                      Chudiwalgk
                                      Dec 21, 2020
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                                      I have booked bharat gas lpg cylinder on 21/12/2020 and made online payment on the BPCL website Amount ₹700.79/- was deducted from my bank account but still it showing payment status as pending on bharat gas cylinder booking site. As per BPCL website information I got is as
                                      Id: [protected] Order Number:252762 Book Date:[protected]:52:00 PM Booking mode:Web Booking Status:Your Refill is in Booked Status Payment Status:Pending Remarks:Your payment request is under processing. Please wait
                                      +1 photos
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                                        A
                                        Athar shafi shah
                                        Dec 20, 2020
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                                        Address: Jammu and kashmir Budgam

                                        Dear, I recently purchased double bottle connection from bpcl distributor. Subsidy credited to my account but while downloading bharatgas app and entering registered mobile no.it shows you are a blocked consumer. Distributor code is199138.My registered mobile no.is [protected] and my email is athar.[protected]@gmail.com. please solve the issue and forward the same to my email along with lpg id. Yours sincerely
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