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1.8
Updated: May 16, 2026
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3984
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Bharat Petroleum [BPCL] reviews & complaints page 40

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A
asim2019
from Navi Mumbai, Maharashtra
Sep 11, 2021
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Address: Mumbai

Hi BPCL Team,

I Asim Kumar Biswal, BPCL consumer number 72397155, was surrendered my Bharat Gas connection to Rajeshwara Gas Agency in 2019, but still my aadhar card not removed from system, so I unable to take new connection in Mumbai, as its showing your aadhar is still linked with other BPCL Gas connection. Kindly remove my aadhar, so it will help me to take new connection in Mumbai.

Regards
Asim Kumar
Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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    ads now
    Sep 7, 2021
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    Address: B- 36, DABUA COLONY NIT FARIDABAD 121001

    The employee is not good or it is not in order to talk like a costomer. Or every time the bill is deducted more than the amount. Bol then gets ready to fight. Either I am not with you or all the customers are with me, do something about it
    Dear Bharat Gas
    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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      T
      Tusharkadam0707
      Sep 5, 2021
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      Resolved

      I payed money from phonepe to BPCL BILLDESK Consumer ID : 23896817
      Name: KADAM BABAN BABURAO
      Sep 6, 2021
      Complaint marked as Resolved 
      My issue is solved
      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
      Sep 06, 2021
      Updated by Tusharkadam0707       My issue is solved
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        D
        dheerajc139
        Sep 4, 2021
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        I have booked a cylinder for refil on 27th Aug 2021 but not yet received despite raising 4 complaint on their customer care number. It's seems they don't care at all. Customer care take complaint in the morning and complaint department close the case in evening without resolving the issue.

        I ask them for escalation methods but it seems they don't have any clue.
        Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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          S
          Sayalihpatil
          Sep 1, 2021
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          Resolved

          I have booked bharat gas lpg cylinder through BharatGas App on 31/08/2021 and made payment of amount of Rs 883.52 and it was deducted from my account but is showed payment status: failure. I have neither received any payment confirmation from bharat gas nor amount refunded to my account till date.
          I also had to pay in cash to receive the cylinder.
          Transaction ID (protected)
          Kindly help in getting a refund of money deducted in online payment.
          Sep 2, 2021
          Complaint marked as Resolved 
          Got refund...Thank you
          Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
          Sep 01, 2021
          Updated by Sayalihpatil           Consumer number[protected]
          Sep 01, 2021
          Updated by Sayalihpatil           I had raised complaint regarding the same in the BPCL site, complaint no:
          7387599
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            A
            Ashish57062
            Sep 1, 2021
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            Address: Pragpur jalandhar cantt
            Website: Bharat petroleum corporation limited

            Hi,
            My name is Ashish Masih and i went to Bharat petroleum filling station a few hours ago i told him to to fill diesel in my vehicle of rs. 499 and he started doing arguments that why are you not filling the diesel of rs. 500 instead of 499 i said that its my choice not yours that how much fuel i want to fill in my car after some arguments he started to abusing us we are their daily costumers and every day he we noticed that his way of speaking is very disgusting and annoying i went to the office and described the situation to the owner of the filling station and he also not responding to us please do something about this the name of the filling station is (COL Kulwant Singh filling station) pragpur jalandhar cantt
            Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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              Y
              yogeshhandge
              Aug 28, 2021
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              Address: pune

              On 15 Aug 2021 I paid a bill to Bharat gas for cylinder booking from Hello App for that I use Gpay as UPI mode and the amount 837.50 is debited from my account but the same amount is not credited to BPCL account. Kindly request to refund my amount and solve the issue
              thank you
              Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                Y
                yogeshhandge
                Aug 28, 2021
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                Address: pune

                Dear Sir/madam,
                I
                having Consumer ID: 64468804

                On 15 Aug 2021 I paid a bill to Bharat gas for cylinder booking from Hello App for that I use Gpay as UPI mode and the amount 837.50 is debited from my account but the same amount is not credited to BPCL account. Kindly request to refund my amount and solve the issue
                thank you
                Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                  Y
                  yogeshhandge
                  Aug 28, 2021
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                  Address: Pune

                  Dear Sir/madam,
                  I
                  having Consumer ID: 64468804
                  On 15 Aug 2021 I paid a bill to Bharat gas for cylinder booking from Hello App for that I use Gpay as UPI mode and the amount 837.50 is debited from my account With UPI Transaction ID:[protected] but the same amount is not credited to BPCL account. Kindly request to refund my amount and solve the issue
                  thank you
                  Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                    V
                    Vigeni
                    Aug 28, 2021
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                    I have gone to bpcl maraimalai nagar and no one in pimps and they told its shift changing time wait for 5 minutes and i waited for 10-15 minutes no one has been came.
                    Then i seen that huddle conducting for next shift staffs. How its possible after the shift time your conducting for huddle..

                    Its very worst and really unacceptable...

                    Very worst staff behaviour in bpcl maraimalai nagar
                    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                      C
                      chanti7420
                      Aug 27, 2021
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                      Address: Prakash Home Appliances, 1-52, Aman Basera, Boduppal, Hyderabad, 500039

                      Hi, Without our concern our account switched from Prakash Home Appliances to KRK Power agency and without knowing that we had placed the We have placed an order for a 2nd cylinder with KRK power agency & paid the corresponding fee. After raising a complaint, our account moved back to Prakash Appliances but when we ask about our order KRK keep on saying us that they will deliver it today and it never happened.
                      It's been long we were trying to get our order but no luck, please help us with this request at the earliest and appreciate your help. Attached the order receipt for reference.
                      Name: Venkat Reddy Jakka
                      Consumer Account No: 57565220
                      Thanks
                      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                        S
                        SureshBabu Bandike
                        from Addanki, Andhra Pradesh
                        Aug 25, 2021
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                        Address: Medchal dist., PIN-500062, TELANGANA

                        I have contacted distributor to replace but no one is responding and I have given a complaint to BPCL (COMPLAINT NO. 7299698&7313441), YOUR CUSTOMER CARE EXECUTIVE (MR.RITESH) CLEARLY TOLD ME THAT WE CAN NOT DO YOU MAY CONTACT DISTRIBUTOR. NO ONE RESPONDING TO MY COMPLAINT.
                        PLEASE DO FAVOUR.

                        REGARDS,
                        B.V.SURESH BABU,
                        C.NO.34631
                        MOB. [protected],
                        HYDERABAD
                        Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                          Dhananjay Mode
                          Aug 24, 2021
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                          Address: Shiv Petroleum CNG station, Ahmednagar Pathardi Road, Nimbodi, Maharashtra

                          Hello,
                          I filled the CNG in my car on 23rd Aug 2021 at the rate 70.85 per kg at Shiv petroleum, nagar pathardi Road. And the cng rate in Pune was 57.50. Why is there so much difference in price? And also, on CNG station debit card wasn't accepted.
                          Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                            hbjinturkar
                            Aug 24, 2021
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                            I have a complaint No 733383 dt 21/08/2021.
                            The message is recd as gas delivered n 23/08/2021. But I have not received the refill. Pl investigate into the matter and deliver my refill without delay
                            Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                              S
                              Souravghosh2021
                              Aug 20, 2021
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                              Address: Jateswar Oil service Vill Alinagar PO Jateswar Dist Alipurduar PIN 735216

                              My Brother took 3. BPCL smart fleet card for his three trucks. But in our area a particular BPCL petrol pump is not using the same. After repeated effort and request to the owner of the pump he is still not using the same. Then why BPCL issuing the smart cards when his petrol pump is not using and not interested in the same. In this digital world when government is encouraging for Digital India why will this petrol pump will not use the same?
                              Name and Address of the pump
                              Name -Jateswar Oil Service
                              Address- Vill Alinagar PO Jateswar Dist Alipurduar PIN 735216
                              Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                S
                                Souravghosh2021
                                Aug 20, 2021
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                                Address: Jateswar Oil Service Vill Alinagar Post Jateswar Dist Alipurduar PIN 735216

                                Bharat Petroleum is issuing BPCL Smart Fleet Card for using at BPCL petrol pumps for using encouraging digital transaction. My brother Sibaji Ghosh Dastidar took the same service from BPCL and took 3 card for my 3 trucks. But in our place a particular BPCL petrol pump is not using the same. After repeatedly requesting the Pump Owner he is still not using the same and also not interested. In this digital age where govt is encouraging for Digital India, why will not this pump use the same ???? .
                                Pump Name and Address.
                                Name- Jateswar Oil service
                                Address - Vill Alinagar PO Jateswar Dist Alipurduar PIN 735216
                                Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                  Bhaker
                                  Aug 19, 2021
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                                  Address: HLRDC HISAR, HARYANA

                                  मैने HLRDC HISAR, HARYANA में गैस की बुकिंग (id[protected] अगस्त 2021 को की थी और उसका बुकिंग नम्बर 39427 है। और मैने इसकी ऑनलाइन पेमेंट भी 853.50 rs 15 अगस्त 2021 को ही कर दी थी। लेकिन जब वे आज 19 अगस्त को delivery देने आए तो rs 25 extra कैश माँग रहे थे और कह रहे थे कि आज गैस का रेट बढ़ गया है और आपको ये 25 rs pay करने होंगे। अब मैं ये 25 rs क्यों pay करू क्योंकि मैंने जब बुक किया था तब ये रेट नहीं थे। इसमें गल्ती HLRDC HISAR, HARYANA की है जो डिलीवरी 19 अगस्त 2021 को कर रही है। अब मेरा आपसे निवेदन है कि उचित कार्यवाही की जाये।
                                  Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                    merababa007
                                    Aug 13, 2021
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                                    Address: VERMA HOUSE : 7/297-A, LALITA PARK, LAXMI NAGAR

                                    Dear Sir, Mera Bharat Gas No- 5611 in the name of Chandravati R/O/297-A, Lalita Park, Laxmi Nagar Delhi-110092 I had paid for booking gas cylinder on 1st June 2021 through google pay whose UTR- CMS[protected] But the payment has been debited from my account but Keechten Care S-537, School Block Pert-1 Shakarpur Delhi-110092 has refused to receive the payment and the cylinder of this payment has not been given yet. Transfer or get the cylinder for this payment, you will be very proud
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                                      Kanwarsurya
                                      Aug 12, 2021
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                                      Address: Bpcl sector 41 c, chandigarh

                                      I got duped at bpcl fuel station. I asked for rs 200 petrol and the final reading showed rs 150 and when i asked them they said they filled rs 50 already. And made me pay 200. The fuel increase much on my scooty's meter.
                                      This happened to me once before at the same pump.This isn't acceptable and is theft.
                                      I saw many reviews on google about this pump and a lot of people had the same experience. Please look into it and help everyone.
                                      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                        Sachin_L
                                        Aug 11, 2021
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                                        Address: Hadapsar, Pune

                                        This is so frustrating that even after submitting all documents my consumer number is blocked. Bharat gas is disgusting! some body doing here fraud don't know who is that one. doesn't having multiple connection since consumer number is blocked. why?
                                        How can I book gas refill then? please look into it and do the needful.
                                        Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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