Bharat Petroleum [BPCL] Complaints & Reviews

Sir/mam i have booked bhart gas cylinder on 11july 2020 payment made online and status showing failure but money is deducated from my account and it is not refunded to my account

We have been shifted to mira road east recently, so we went to bharat laxmi gas submitted our 2 cylinders n regulator, they gave us thi paper and asked us to visit dev mogra gas agency miraroad. We went there and the staff told us there is no new regulator available so transfer procedure cannot be done. Now i am stuck, i have submitted old one and now i dont have anything wid me. I wuld like to file a complaint against dev mogra bharat gas agency for not providing me a new regulator and behaving rude wid me. Kindly help me urgently wid this matter or else i will escalate this issue further at higher level

Sir, i have placed an order of bharat gas cylinder yesterday but while paying money online my money get deducted but the transaction failed please help me give me a full refund i paid online for this transaction via billdesk debit card option i paid the full amount, but my transaction status showing failed pls help me as soon as possible my request id is 72919629.

Filling petrol

Hello,

My consumer no of bharat gas is 59067023.
Distributor name - rashmi gas agency. Code-147522.

Order no-19633
Refill id-[protected]

While placing the order, paid it online through ccavenue and amount got deducted from my account but payment status in the app still showing pending.

Subsidy amount for the refill delivered on 04.05.20 vide inv. No.13671 dt.
02.05.20 (Super-chef gas services, t. Nagar, [protected]@rediffmail.com) has not been yet released for credit to my bank account. I wrote to bpcl in this regard and vide their mail dt.15.06.20
Directed me to contact one mr. Abhilash, sales officer, bpcl, giving his contact details ([protected]@bharatpetroleum.in and his mobile no.
[protected]). I wrote a letter to mr. Abhilash, requesting him to. Look into the matter and arrange for the release of the subsidy, immediately. But, no response from him, yet. It shows his irresponsibility. He should have responded to my mail at the earliest, but he has failed. I suspect something
Wrong with the sales officer. Subsidy was not also released for a long time for the refill delivered in march, 20. After lodging my complaint with bpcl,
The amount was credited to my bank account. I doubt the integrity and
Credibility of bpcl and the sales officer. This matter should be brought to the knowledge of the bpcl, distributor and sales officer (Bharat gas)
Ref:cons. No.21538.

Order through ccavenue... Iob debit card... Order number 9705... Payment was deducted but bharat gas asking for retry... Payment status is shown as pending

I have booked a gas cylinder through bharatgas app, and tried to pay through netbanking. I have paid ₹ 598.38 via debit card, using CCAvenue as gateway. My booking reference no. Is 29387. When I completed the process with entering OTP, it showed session expired, please retry. The amount has been deducted from the bank account, but it still is showing pending. Kindly help.

Hi,

Delivery boy forcefully asked for an extra 19 rupees from us. Not sure what extra charges they are charging us. My mother refused to give the extra money, but the boy denied handing over the filled cylinder. Need your immediate attention on this and resolve the issue on priority. Please find the attached phone recording of the same.

Delivery boy contact number [protected]

I have got filled petrol from bharat filling station bharat petroleum pump bansi sidharthnagar and it contains water in it
Amount of petrol ₹3700 in my creta petrol car

I have already request in app
Change the mobile number
But no reply request date is 11.06.2020...

I had booked my cylinder on 11/06/2020 and delivery came to my house on 12/06/2020 but deliveryman demanded the delivery charge other than actual bill amount and i denied to pay the same, then he took return my cylinder and not delivered to me. I have made a complaint to ivrs on 12/06/2020 against on demand of extra charges other than actual bill amount by the delivery man. A call came from bharat gas head office on 15/06/2020 and it is told to me that you will have to pay the delivery charges for your cylinder.
So i am not satisfy from reply of your company because if i have to pay the delivery charges then receipt must be provided to consumer for delivery charges taken and no option should be open for a consumer to make complaint against this.

Consumer no.[protected]
Distributor's name - krishna bharat gas gramin vitrak

I am a regular consumer of lpg from bpcl on subsidised price and my distributors are super-chef gas services (Bharat gas distributors), t. Nagar
Chennai-600017. ([protected]@rediffmail.com). Usually, the subsidy amount would be credited on the day or after the delivery of the refilled cylinder to me, to my bank account. But, they failed to credit the subsidy as usual to my bank account for the delivery of the new refilled cylinder. On 03.03.20. I lodged a complaint with bpcl in this regard and after a lapse of nearly one month, they credited the subsidy to my bank account. But again, they have failed to credit the subsidy to my bank account for the refilled cylinder delivered to. Me on 04.05.20. Again, i lodged a complaint with bpcl regarding their failure to release the subsidy for crediting to. My bank account. They informed me via email saying that an officer from bpcl would look into the matter, but no one has taken any steps in this regard. As such, i am constrained to sue bpcl for their deliberate act. They
Are reluctant to release the subsidy due, it seems. (My cons. No.21538)

Bharat Petroleum — online bharatgas booking payment failed but money deducted

Dear consumer, your online payment against Refill booking ref no.[protected] on 06/12/2020 has failed. In case your bank/card is debited kindly take up with them.

Block c, sector 41, chandigarh, 160047..

On date 11 june, 2020, petrol pump staff mis guide that he is filling normal petrol but he filled high speed petrol.

He bluff and selling premium petrol

Dear sir/madam,

Hi my self mr. Piyush p. Patil iam one of customer of your bharat gas my consumer id[protected] i am staying in ulhasnagar-4
& i am purchased new connection in harjas gas service on dtd.14/12/19 (Singal gas). But covid-19 lockdown sigal connection is not sufficient
Befor 1 month i am tring (Dubal gas cylinder) connction enquary many time but service provider not give us positive responce.
He give us reason new connection process is closed no one help us for gas cylinder.

Request you please provied us dubal gas cylinder

Take nassasary action for the same.

Thanks & regards,

Piyush p. Patil

Sir,
By mistakely i pressed opt out button in bharath gas site actually i deserve subsidy but
Unfortunately i pressed opt out button
My consumer number is 97394226, farida mohammed nadeer

My customer id is 32317681, my distributor code is sap-181941, sir my register mobile no [protected], but this no not show in registered. Pl help me. I don't book now my bharat gas cylender. Pl help me

Cash memo number is 13394 generated then it shows that your lpg cylinder was delivered on 27th may 2020 after enquiring they told us that it will be delivered within 2 hours after making a thousand calls today it’s 9june 2020 we still haven’t received our cylinder.

My gas registration number is 24436045
My phone number is [protected]

Look into this matter and
Please provide us our gas cyclinder asap!

I booked cylinder today on bharatgas app. Amount is deducted from account but nothing shows in app and asks for cod. Please check. Images attached for reference.