Bharat Petroleum [BPCL] Complaints & Reviews

Received SMS that booking no 2368, LPG cylinder was delivered on[protected].however it has not yet been delivered and delivery was not even attempted. The booking was done as prepaid

Sir,
I made a transaction of Rs. 814/- towards refill of LPG on[protected] through the transaction ID[[protected]] through BHIM UPI. Money got deducted and the receipt also shows that money has been debited and credited to the bpcl bill Desk. But at the end of the bpcl bill desk, they told money is not Credited. Therefore I had booked refill again through COD. My consumer no 27604555.

I had lodged complaint through their customer care. They investigate of the matter and reply through mail that the transaction has done successfully.
I attached some screen shot for your reference.
I hope you attend this issue seriously. Otherwise it is my obligation to approach consumer forum for justice.

Sir,
I made a transaction of Rs. 814/- towards refill of LPG on[protected] through the transaction ID[[protected]] through BHIM UPI. Money got deducted and the receipt also shows that money has been debited and credited to the bpcl bill Desk. But at the end of the bpcl bill desk, they told money is not Credited. Therefore I had booked refill again through COD. My consumer no 27604555.

I had lodged complaint to bhim upi customer care. They investigate of the matter and reply through mail that the transaction has done successfully.
I attached some screen shot for your reference.
I hope you attend this issue seriously. Otherwise it is my obligation to approach consumer forum for justice.
Do the co-operate.

Sir i have book cylinder through bpcl app and also i paid before through online. But cylinder stil not delivered every time gas man asking extra money 70 to delivery. Whenever i book cylinder i got depressed my phone no. [protected] my name j samson my customer id 20321826 kindly bring me a permanent solution.

I have booked Bharat gas LPG Cylinder on 29/03/2021 and made online payment using South Indian Bank Debit Card. Amount Rs. 832.00 was deducted from my account but still it is showing payment status as pending on Bharat Gas Cylinder Booking Site. Payment made through avenue India Pvt. LTD. I have neither received any payment confirmation from Bharat gas site nor amount refunded to my account as this transaction get failed.

Sir I request to delivery man online payment facility is Available ho man is said one time done another time not accept so I requested first I paying money after you fill the petrol delivery man bevehers with customer I'm paying paid through phone pay payment is successful showing this other one machine operator he tooking with customer blbla no payment is not successful is not done showering Show mess worbs are useing with customer so how to the better service to customers

OTP not receiving from bharat petroleum, whenever login/password forgot means...

i checked for lot of time and different consumer no also

Sir, I don't have a payment of 30000.Whenever I pay, the field tells me, I have been trying for 6 days, please tell me a solution.

The delivery agent is charging extra money for delivery of the LPG cylinder. When denying to pay the extra money the delivery agent tell us to come far from our home/address and to pick the LPG cylinder ourselves.

Sir i am rekha devi my consumer no. is 91640244.
by mistake my subsidy was giveup.
i want to deactivate my subsidy giveup again.
sir kindly activate my subcidy again.

II had requested for change of address on 07 Feb 2021. The details are as under :-
SERVICE DETAIL :

Request ID - A208623
Service Type - Address change Request
Status - Pending
Created Date[protected]

This post I have made on 18 Mar 2021. Till this morning (11.30 am) the same message is shown.

Dear sir
I Am Rathnamma consumer number 52929464,
Still cylinder not delivered
I book my cylinder on 12.03.2021 at Sahakari Bharat Gas agency and still it has not delivered. When I asked for the same day are telling there is no booking do again and it will take more time to provide to deliver you the cylinder. Always their person who delivers the refill asks for more money ranging between Rs 50-60 more money bagging, refill cost
I am agree with you that bharat Sahakari Gas service delivery is very poor. After booking of gas, they deliver after 15-20 days after given several reminders by phone or personally.manager Devaraj and proparotor [protected] and sales officer [protected] ranjan not responded.However, it should deliver within 24 hrs. We have given several complains but no action was taken by agency.They book the gas after 5 days over cylinder not coming at home how to cook . How a consumer used a gas cylinder 40 to 45 days. Please ensure the proper delivery. Delivery persons are provided the gas to out side agencies with additional cost immediately. Black marketing is on top rather than actual consumer supply.

Myself Darshana Berde
Consumer No 92757231
Order No 131218
Done online Payment using your app on Umang
UPI ID[protected]
Amount got deducted from my account but showing failed in your system so has to make cash on delivery.
Kindly look into the same at the earliest.
Awaiting your reply.
Regards
Darshana Berde

Hi Team, on 12 Mar 2021 i did the payment for new gas connection from bharat gas website. My money got deducted and webpage showed session expired. Please assist.

NV : [protected]
Date : 09/03/2021 20:47
BPCL H L Dhatrak And So.

I ask to fill 200 RS petrol in bike helper suggest fill 250 RS petrol.
I said ok fill 250 RS but while dispensing petrol helper made only 200 RS petrol and take 250 RS cash from me.
This happened 2nd time with me on same petrol pump.

Sir, my name is BIRANCHI BARAD, I have made a mistake, I select opt out of subsidy by mistake please I request you to cancel my request. HOWEVER one year completed from activating date .opted out date 7 March 2020 My detail about connection is mentioned below:

Consumer no :[protected]
Consumer id:28958425
Consumer Name : BIRANCHI BARAD
Mobile number: [protected]
Distribution name: Amber gas agencies jaipur RAJSTHAN

I want to replace my empty cylinder with new cylinder but regulator is not fitting in the cylinder. I tried many times . Last time it was fitted properly but this time its not fitting.
Consumer no.[protected]
Name -sachin sharma
Distributor code- 185468
Distributor name- keshri Gas Sevices, Indore

Sir, last evenings I paid for 14.25 little of petrol at Vasant vicar COCO, New Delhi petrol pump but They filled nearly 2-3 little less. I brought this matter to the notice of manager Raju Chauhan, but he didn't accept this complaint, rather tried to prove that there is no problem with the pump. I have been using your petrol pump for last 4- 5 years, but it never came to my notice like this.
If you have any redressal mechanism, then kindly look into the matter at this petrol pump.
Santosh Kumar
[protected]@gmail.com
[protected]

I have booked gas cylinder on 19 Feb 2021 and it is still showing pending. I have paid thru online and payment is success. This delay in delivery is nowadays increasing and a troublesome.

I HAVE BOOKED BHARAT GAS LPG CYLINDER ON 17/2/21 AND MADE PAYMENT USING ON CC AVENUE PORTAL.AMOUNT OF RS 771/- WAS DEDUCTED FROM MY ACCOUNTBUT IT SHOWED PAYMENT STATUS FAILURE.I HAVE NEITHER RECEIVED ANY CONFIRMATION OF PAYMENT FROM BHARAT GAS SITE NOR AMOUNT REFUNDED TO MY ACCOUNT.
OPDER REFRENCE - 87577
TRANSACTION id - 1cd9e5cb050ace4f21833a02b0a40a40bd838
kindly help in getting refund of money deducted on online payment.