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1.8
Updated: Aug 16, 2025
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2101
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3980
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Bharat Petroleum [BPCL] reviews & complaints page 45

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S
shrutics124
Apr 25, 2020
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Address: Kanjur gas agency (Kanjurmarg east)

We are asked to pay extra amount than. MRP (Rs.10- 25) per gas cylinder to the gas cylinder distributer for getting it delivered to our home, and if this bribe is not paid, we are asked to take our cylinders from their office (kanjur gas service - Kanjurmarg east) by the managers of the office. Everyone in our colony needs to pay the same. Today i was asked to collect my cylinder myself from bldg no.8 and after talking to several people they left my cylinder at the ground floor, and i had to bring it up to my home (5th floor) using stairs, also the seal of the gas cylinder is broken, and when i complained about this in their office(kanjur gas service), the officials told us that whatever the distributer says and does is final, we can't do anything about it. I live in Kanjurmarg west, Mhada colony, Bldg no.2, Room no.522. Looking forward to your concern about this.
Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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    Santoshkumar Tenela
    Apr 24, 2020
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    Tenela venkataramana,
    yenuguvalasa village,
    garividimandal,
    vizianagaramdistrict, [protected]
    S.V.N.K agencies,
    Cheepurupalli,
    Consumerno:614
    consumerid:21983555.
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      S
      Santoshkumar Tenela
      Apr 24, 2020
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      Address: Vizianagaram

      Subsidy deactivetion
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        Dpramanik12
        from Howrah, West Bengal
        Apr 24, 2020
        Resolved
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        Address: Benapur Bagnan Howrah

        1.5 years subsidy otp out/ bank account number [protected] ifes no SBIN0015272 adhar no[protected]
        Apr 24, 2020
        Complaint marked as Resolved 
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          Dpramanik12
          from Howrah, West Bengal
          Apr 24, 2020
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          Address: Benapur Bagnan Howrah

          Subsidy otp out is not successful
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            P
            Pravin Katake
            Apr 24, 2020
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            Address: india

            Sir,
            I have placed order of bharatgas cylinder yesterday but while paying money online my money get deducted but transaction failed pls help me give me full refund i payed online for this transaction via google pay upi option i payed full amount to their upi i'd but my transaction status showing failed pls help me as soon as possible my order i'd is 5893, refill id : [protected]
            Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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              M
              Mahasina Khatun
              Apr 24, 2020
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              Dear Sir,
              My Name is Mahasina Khatun..my Consumer I'd is[protected].not Received free gas money my bank account...so please need help me...
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                A
                Anurupa anil
                Apr 22, 2020
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                Address: #3, 2nd cross Transport street,B Narayanapura,Bangalore-560016

                I had booked a gas cylinder via the ivrs through my registered mobile number on 13th april 2020. I waited for a week and after that i kept calling the local distributors of rashmi gas agency. They are so irresponsible and negligent and so disrespectful to their customers. They have switched off all their phones. How are we supposed go survive this lockdown without cooking and having food. This is a crucial period where we require help and these people are the worst as indane gas and indian has are delivering gas every day in our locality. These people must be sued for their worst service.
                Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                  aman6011
                  Apr 22, 2020
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                  Address: Chhibramau, Kannauj Uttar Pradesh

                  मैने कई बार कंप्लेंट की और आपके एगेंसि पर गया पर मेरी कोई नहीं सुन रहा है । और आपसे कई बार कंप्लेंट की है। पर उसका भी कोई समाधान नहीं किया गया। [protected] मेरा मोबाइल नंबर है। जो उर्मिला देवी के नाम से है। आपका स्टाफ कुछ नहीं जानता है। और वो लोग पागल बनाते है।Hi,
                  Here's my Paytm Payments Bank Account details:
                  Urmila Deviar
                  Account No.[protected]
                  IFSC Code PYTM0123456
                  Thanks
                  +1 photos
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                    D
                    djshah1983
                    Apr 21, 2020
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                    Agency of bharat gas:
                    Akshay agency, baner pasan link road, baner, pune 411045.
                    Distributor number 166969

                    I haven't received the lpg cylinder yet even after complaining many times.
                    How to get cooking done in this covid situation?

                    My consumer number - 80305
                    Please resolve this at earliest as lot of issues bein faced since kids and other senior people at home..
                    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                      P
                      Ponmurugan Mohanraj
                      Apr 21, 2020
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                      Address: Thiruppuvanam

                      Have booked bharat gas lpg cylinder on 20-april-2020 and made payment using upi on cc avenue portal. Amount of rs 842 was deducted from my account but is showed payment status: failure. I have neither received any payment confirmation from bharat gas site nor amount refunded to my account.

                      My order reference id 10553
                      Refill id [protected]

                      Kindly help in getting a refund of money deducted on online payment.
                      +1 photos
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                        Urmi B Bagade
                        Apr 21, 2020
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                        Kindly change my LPG connection to subsidy category because I have clicked opt out of subsidy by mistake in the online . I am Requesting to you deactivate for "Scroll of Honour" OPT (Out of Subsidy)

                        Consumer Name :Bhalchandra Mohan Bagade
                        CONSUMER NO : 54805588
                        GAS - BHARAT GAS
                        CITY -THANE MAHARASHTRA
                        Mobile no : [protected]
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                          S
                          sivasakthina
                          Apr 20, 2020
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                          I have applied for new gas connection on 16th April 2020.
                          My request id is 72333758.
                          I checked for two weeks and all that time it showed "documents verification is under process". So i kept checking every day.
                          Now whenever i put my details to check the status "maximum otp limit exceeded" message show up. I am not able to know how long bharat gas will take to verify the documents. I want to pay online but due to this error i dont know the status.
                          Please help.
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                            M
                            Manish M Talreja
                            Apr 20, 2020
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                            Resolved

                            Address: Shop No .5 & 6, B-5, sector -11 , Shantinagar, Mira road( east)Thane-401107

                            Respected sir,
                            I mr. Mahesh. H. Talreja having a bpcl cylinder via distributor no : 112266 (Dev mogra gas services) connection no : 47599607 booked cylinder on 27 march during lockdown till today not received inspite of complaining to bharat gas service customer care
                            Complaint no : 5584147.
                            Since last three days i have talked to bharat gas customer care where sarla, surya and sainath assured me of getting cylinder very soon they also said our job is only to send reminder to them.
                            Before also six months back i have made several complaints against this distributor to bharat gas customer care service.
                            Being a retired citizen and getting harrasment from this agencies regularly my utter faith is in indian consumer complaint forum where i have never been disappointed.
                            Thanking you
                            Mahesh talreja

                            Enclosure : i have all three recordings of customer care service
                            Apr 21, 2020
                            Complaint marked as Resolved 
                            Respected sir, Received cylinder at 1:25 pm today, it is the only gold star shining in the sky for India, its for you that we honest people win the battle . Hats off to you Jai hind (All wins through Indian consumer forum
                            Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                              A
                              ankitgupta.kp
                              from Chennai, Tamil Nadu
                              Apr 18, 2020
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                              Address: Vishal gas agency, mahavir enclave, south west delhi

                              Have applied for new gas connection on 8th april 2020.
                              My request id is 72302667.
                              I checked for two weeks and all that time it showed "documents verification is under process". So i kept checking every day.
                              Now whenever i put my details to check the status "maximum otp limit exceeded" message show up. I am not able to know how long bharat gas will take to verify the documents. I want to pay online but due to this error i dont know the status.
                              Please help.
                              Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                M
                                mr.ravikumar20
                                Apr 16, 2020
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                                Sir,
                                My name is RAVI KUMAR PERKA, i have made a mistake, i select opt out of subsidy by mistake. Please i regret you to cancel my request.
                                My detail about connection is mentioned below :
                                Consumer no.[protected]
                                Consumer name -Perka Ravi Kumar
                                Distributor name - Arvind Gas Agency, Bellampalli, Telangana.Pincode:504251
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                                  I
                                  imsriiyer
                                  Apr 16, 2020
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                                  Why should i pay extra for delivery? Will this never be stopped. It looks agencies are not bothered to pay or feed their employees. I carry a second thought that agencies are peddling this practice. There is so much of issues behind petroleum and cooking gas products. Can't the government handle this before another rebellious activities. Whatsoever, i'm not willing to pay extra 40 - 50 rs everything. If the delivery many need extra money, he must look for a better alternative options rather than scrubbing common people who have simply and ordinary life.
                                  Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                    ajoshis
                                    Apr 16, 2020
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                                    I booked my lpg cylinder on 14/4/20 and even paid online for my booking.

                                    Today that is on 15/4/20 i received an sms at 8:42 pm stating that my lpg cylinder has been delivered.

                                    But the fact is i have not received it.
                                    Nobody has delivered. Still i received sms saying as delivered.

                                    Can't speak to customer care as well, they have closed timings or may be closed due to covid19.
                                    I am running out of gas
                                    Please help urgently

                                    My booking is through kalavati gas distribution (Virar-west)

                                    My consumer id is[protected]
                                    Consumer number - 15096
                                    Booking no - 2986.
                                    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                      ajoshis
                                      Apr 15, 2020
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                                      I booked my lpg cylinder on 14/4/20 and even paid online for my booking.

                                      Today that is on 15/4/20 i received an sms at 8:42 pm stating that my lpg cylinder has been delivered.

                                      But the fact is i have not received it.
                                      Nobody has delivered. Still i received sms saying as delivered.

                                      Can't speak to customer care as well, they have closed timings for complaint.

                                      My booking is through kalavati gas distribution (Virar-west)

                                      My consumer id is[protected]
                                      Consumer number - 15096
                                      Booking no - 2986.
                                      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                        S
                                        sajid66600
                                        Apr 14, 2020
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                                        Address: Kalyan - Shilphata Road, Near Lodha-Palava., Nilje Dombivili E, Maharashtra 421204

                                        Sir i have placed order of bharatgas cylinder yesterday but while paying money online my money get deducted but transaction failed pls help me give me full refund i payed online for this transaction via billdesk visa card option i payed full amount to their visa card but my transaction status showing failed pls help me as soon as possible my order i'd is 3606
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