Bharat Petroleum [BPCL] Complaints & Reviews

I booked my lpg cylinder on 14/4/20 and even paid online for my booking.

Today that is on 15/4/20 i received an sms at 8:42 pm stating that my lpg cylinder has been delivered.

But the fact is i have not received it.
Nobody has delivered. Still i received sms saying as delivered.

Can't speak to customer care as well, they have closed timings for complaint.

My booking is through kalavati gas distribution (Virar-west)

My consumer id is[protected]
Consumer number - 15096
Booking no - 2986.

Sir i have placed order of bharatgas cylinder yesterday but while paying money online my money get deducted but transaction failed pls help me give me full refund i payed online for this transaction via billdesk visa card option i payed full amount to their visa card but my transaction status showing failed pls help me as soon as possible my order i'd is 3606

Registered Mobile: [protected]
LPG ID:[protected]
Customer Name: Mr. K.E. Aurora

The last refill was delivered to us at home was around 14/01/2020 where the delivery person was demanding amount above the amount mentioned on the receipt and he claimed that the rate had changed after the receipt was printed. We asked him to get a revised receipt was we would pay only the amount mentioned on the receipt on which he did not agree. Although he delivered the refill but mentioned that his distributor would not service us in the future. The same happen when we booked another refill via IVR on 29/02/2020 and that wasn't delivered till date. Today we send someone to pick up the refill directly from the distributor, where again the we were informed that home delivery will not be done to us due to the previous payment issue. I don't thing we demanded something unusual, as we cannot pay a price higher than that mentioned on the receipt.

Moreover, due to technical issue or manipulation done by distributor, that I can book my refill through the registered mobile number- [protected] but when I am using the same number for website login/app login or complain on ebiz.bpc.co.in, it is not accepting this number.

Please help us on this issue or else allow us to change our distributor.

I visted sapru car care centre sector 47 gurgaon on[protected] for filling petrol in my worth rs 1000/-. My credit card ending 9616 was swiped on card swipe machine which showed transaction failed. Then it was swiped on other machine and payment done. I received two messages that i have spent rs 1000/- at sapru car care centre at 14.06 and 14.07 hrs (Twice paid for the same bill) when i wrote to hdfc bank whose card i used, they wrote me that they have settled both payments. I visited the pump on 09-4-20 and discussed the matter with mr ambuj who told that they have received one payment.in view of covid 19 i cant visit the the petrol pump time and again. Please look into the matter and get me the refund of one of the double payment made by me

Mistakenly booked gas
Please cancel it
My refil booking no is 38664

Consumer no.50723953 my booking date 27.03.2020 I did not received my cyclinder even on 13.04.2020 because the delivery boy ask 30 rupees we refuse to give and so the delivery boy delay in my order (72118)
so please take necessary steps to deliver my cyclinder as soon as possible

Sir/Madam,

I am Booking for DSK Gas Agencies (Bharatgas) 4 days before,
Delivery Man Call my number for 2 days before, Now call Delivery man Speech for Bad words Booking Gas Cylinder Not Delivery...
(Dsk Gas Agency -18/1&2, Ramasamy Kovil South Street, Kumbakonam-612001.

Hello, i booked lpg gas cylinder on 10-04-20 and received an sms indicating the cylinder was delivered on 11-04-20. However, the cylinder was not delivered to me, incorrect information is reflecting on refill table. I tried calling customer care but the office is closed due to covid19. I tried submitting complaint but i received an error saying there was a technical issue.
Please contact me asap as i don't want to order food from...

I lost my gas book

Dear sir,

My passbook us lost.
Name -Buchiya Devi
V. P. O. Khajuri, PS bhargama,
District Araria, Bihar

Bharat Gas service is very poor. Gas cylinders are delivered at home in 4 days. Please fix your service.

I am a consumer of bharat gas consumer no 58471391 . I have opted giveup subsidy by mistake through online but my intension is check subsidy online. So please get back my subsidy because i am not eligible for give up subsidy.

Please book my gas cylinder as I am unable to book it now due that false delivery. Resolve my problem and see my previous complain also. And Book my gas cylinder
This is a major problem for me

Hi, i have applied for a new connection on 27.03.2020 through online (www.ebharatgas.com).My request id is 72271568 i have already payment on 08.04.2020 at 5.59 pm. But my payment was failed from bharat gas. But amount was detected from my account. And also i can't check online status because of maximum otp limit exceeded. Kindly check.
Thanks,
Iswar halder.

Sir. I have not booked any gas in march month, neither have i paid any gas money. But in my order date a gas cylinder has been delivered even when i have not booked anything.
Need to confirm where this order went if i have not received any gas cylinder.
It's very important as this is fraud done so please take it into consideration. Please let me know

Hi, i have booked bharat gas via online on 30th march 2020 (Paid and the payment was success). But it is not yet deliver to my address so far. I was tried to reach "shree raksha gas agency" everyday but they are not attending my call. And the delivery boy mobile also switched off all the time. It's almost 10 days over from the day of booking. My second cylinder is going to be empty anytime. I don't know what to do now in this lockdown period.

Order number - 519,
Agency name - shree raksha gas agency, hebbagodi,
Address - no.8/2 b bhavani road, village, hebbagodi, bengaluru, karnataka 560099,
Phone[protected],
Delivery boy mobile number[protected]Name - paramesh).

Dear Sir,

I have not yet received my cyclinder since one week of booking pls send us the cyclinder 🙏🏻

Cash Memo No 2350 of Rs.714.50 generated for booking No 1748.Plz get the cylinder checked by deliveryman on delivery.

Hi. Sir / meadm Cylinder does not come on time.Comes 15 days after booking Agency manager talks to Misbehave
Please help me

Hi sir/madam,
We are getting bharat gas cylinders from karthick agencies krishnagiri. Last week shekar from karthick agencies unknowingly cut the tranformer wire of street light, for which we have told him to take care of driving in village areas. But he was speaking rudely and blackmailing, that he will stop the gas delivery before 1km itself and we should walk till that to get the cylinder. Please instruct the distributor shekar to speak politely to consumers.

Sub.: delay in delivery of lpg cylinder
I have got my gas refill booked on amazon paid service but i haven't got it till now. My book no-157930 still i didnt got the delivery and unable to contact delear as ther is lock down cannot go out from place pls help ...
Kindly grant to send my refill in 1 days on urgent basis

From
Vidhinarayan panda