Bharat Petroleum [BPCL] Complaints & Reviews

The delivery boy and auto driver demanded an additional amount of rs 30/-, i refused to pay. They taken back the cylinder without delivering. The or no. 147961 dated 28.03.2020. This is a lockdown period, how the customers are suffering. Invoice dated 02.04.2020. This is happened just now i. E., 11.05 am - 05.04.2020.

Dear sir / madam,

I have ordered lpg gas cylinder on 23rd march, 2020 however i have not received it yet (5th april, 2020) due to covid 19.

Following are my details :
Operator : bharat gas
Mobile no/lpg id : [protected]
Lpg booking id : 435812
Biller reference number :[protected]
Distributor name : devmogra gas agency
Distributor contact details : [protected]

We have tried calling on distributor contact number and office tell no 28128263 and smart line number [protected]. However no one is answering to our call or providing any response. We have also raised a concern on www.ebharatgas.in and email [protected]@bharatgas.in but no response.

Please help us, as we are facing lot of issue as our clyinder is not delivered.

I have a gas connection with jayabharathi gas agency in peringathur, kannur. And i booked to refill it. And it almost 4 weeks before. And i got a message to my mobile number (The bill already printed) but i didnt got the gas till yet. I think they distribute the gas anyone else..
My detailsshown below:
Yousaf, albyth house, kariyad
Customer number: 61204767...

I have booked the cylinder on line on 23/3/2020. I am yet to get the supply. Only one line of the Gas Agency-Munuswamy Gas Agency, velachery, Chennai is working and the same is engaged or ring goes on, not responded.
Company website call centre no is useless-says due to staff constraint, they are unable to talk.

Dear bharatgas team,

Pleas note, i have made payment for bharat gas new connection using upi on cc avenue portal on 02.04.2020. Amount of rs. 2302/- was deducted from my account but is showed payment status: failure.
I have neither received any payment confirmation from bharat gas site nor amount refunded to my account.

My request id 72279503 dated 30/3/2020.
Upi transaction id :[protected]
Google transaction id : cicagkch37fbhw
To: ccavenues : [protected]@icici

Please do the needful

Lpg order of consumer no 16909 of 17th march not delivered yet and on asking got insulted from madhu gas service chinch bunder. Person named mini on asking dont give any answer and instead insulted me. First of all they are not reachable on phone and on going there we have to face harsh insulting comments from this lady who dont know how to talk with customer.

Hai,

Gas company name - bharat gas / distributor name - jai ram bharat gas agency, erode tamilnadu

My consumer no[protected]

Refill id - [protected]

Order no - 90191

Booking date 29.03.2020 04:12pm

Online payment done through debit card / for your reference enclosed booking confirmation screenshot..

We are booked emergency purpose only and we not having any additional cylinders.. Once booked payment also done still now confirmation text message not received.. Delivery status also still now not updated.. We tried call to gas agency call not picked and delivery boy number mentioned in gas book back side he also not response.. Today also we visit gas agency office - shutter closed.. Please clarify all gas cylinder companies booking and delivery also going (Eg. Indane, hp) in same erode location..

Kindly help.. We are staying in family how to cook and eat.. Covid19 time how arrange gas cylinders..

Sir,
I have got my gas refill booked on 22nd march 2020, but i haven't got it till now. My refill no is 434102 and cash memo has also been generated (Got the message 2 days ago) but haven't received yet. I have called agency so many times but they have received only once and told me that the delivery will be late approx 10-12 days. It's already 12 days completed and the condition is unmanageable. Moreover i have a small baby. Sir plz resolve the problem as soon as possible.
Thanks!

Hi Bharat Gas team,
I am Vinu Kumar from Bangalore. I had booked the gas cylinder last month on 25.03.2020 via Bharat Gas app, in the app the status is showing as delivered. But actually it was not delivered to my home yet. We tried many times the Gas agency i.e., Prateek Gas agency, Banaswadi, Bangalore landline number which is always busy. As you are aware of current lock down situation all over in India, we are unable to go out...

Hi, agency is not providing cylinder they are telling fist go and cut the receipt then after come and stand in the line online they are not accepting. How to stand in the line in my home no gas for cooking food. I have to complain against this gov also if you not solve this problem. Bharat gas have to provide cylinder at home delivery but they told come and stand in line after go in line for cut the receipt

Concerned pawan gas agency reengus, sikar rajasthan not delivered cylinder even after payment done one day before as the vehicle not stopped at my place. As now lockdown in place where should i go if cylinder exhausted. The agency ask for extra payment when thee person comes for delivery on the name of transportation. When complains regarding this the agency also support this malpractice. What should the consumer do in this situations.

I am Devendra Kumar and my consumer no. is 18732864 of BPCL. Distributor's code is CC 113557 and distributor name is Jai Harsh Bahuguna gas agency, H-362, Sector-22 Noida Gautam buddha nagar Uttar Predesh. I have not been getting my Gas subsidy amount for so many months. Please do needful.

Thanks.

With Regards,
Devendra Kumar

Dear sir,
I would like to say that i installed the mobile application of bharat gas to book gas for refill. This is my first time to book the gas online.in the left menu slider of application there is a option for subsidy opt out by mistake this option is clicked (My intention is to check online subsidy) and we did not get any kind of alert about giving up subsidy.
When i call customer care they told me that it will take 365...

I am a consumer of bharat gas. My consumer is 15308 and consumer id is 30729796. I have booked for gas cylinder on 24.03.2020 vide no. 105068 and also paid the amount on 24.03.2020 through amazon. But till now the said bharat gas has not delivered the same for such i have been harasssed much.

Please see the matter urgently.

Kalu charan swain. Mob [protected]

My consumer no. 2010114 using bharat gas lpg distributor name :- mandlik gas service.
My lpg id:[protected]
My old bank account at state bank of travancore, as this bank has stopped and npci reprocess or not deleted properly it, please delete this old bank account and add new bank mandate with state bank of india, which is linked to my aadhaar card in npci,

Name as murugan sami thevar,
Aadhaar number:[protected]
Ifsc code:- sbin0070533
Bank name:- state bank of india

As my subsidy amount is not credited to my new account which linked to npci, please resolve my problem for subsidy amount.

Sir, i am bharat gas consumer of m/s. Bharja gas agency, shirpur dist. Dhule, maharashtra, sir i have received massage from agency on 26/03/2020 that regarding gas booking cash memo no.142093 is generated of rs 823.50, but as of today i have not received gas cylinder, do needful and oblige, thank you. Sir my gas consumer card no. Is spr 7213, sir do needful.

Hi Sir,

We are getting gas from Nanda Agency, Trichy.
The delivery man asking 30Rs extra and he is demanding that.

He is telling that its a rule and my agency telling me to collect that amount.

Please try to control that.

My Bharat Gas Customer id is [protected]. my name is Indra Munjal, i m not getting any subsidy form you, i have explained it to the vendor of the company but they said they cant do anything and no botheration of my complaint.

Sir i have booked lpg cylinder on 17/03/2020 vide booking no 49283. Our agency is st george bharat gas kalady ernakulam kerala. After booking on 24/03/2020 we got message that cash memo no 51863 has been generated and asked as to check the cylinder checked by delivery man. On 24/03/2020 &subsewuent days the agency had supplied cylinders in our area but didnot supply to us. This is the second instance the agency is delaying our supply. First time i have to go to the agency & complain to get our cylinder. Now being in lock down we are very much in need of gas cylinder. Kindly intrevene.
Customer id[protected]Jayasree a s)
Mobile.[protected]

I have booked bharat gas lpg cylinder on bharatgas app 26/3/2020 and made online payment using bhim app. Amount ₹ 796 was deducted from my account but in bharatgas app showing payment status as failure. Payment made through ccavenue and transaction i'd is[protected] [via bhim app]. I got money debited sms from my union bank of india account and also in bhim app transaction status shows successful but in bharatgas app payment status shows...