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Bharat Petroleum [BPCL] Complaints & Reviews

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Updated: Apr 14, 2026
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Bharat Petroleum [BPCL] reviews & complaints page 48

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P
Piyush Nishant
from Powai, Maharashtra
Mar 31, 2020
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gas subsidy opt out menu option clicked by mistake

Address: S/O-LT.KAILASH CHOWDHURY AT+PO:-SARVODAY NAGAR, BEGUSARAI. 0, Begusarai, Bihar, 851129

Dear sir,
I would like to say that i installed the mobile application of bharat gas to book gas for refill. This is my first time to book the gas online.in the left menu slider of application there is a option for subsidy opt out by mistake this option is clicked (My intention is to check online subsidy) and we did not get any kind of alert about giving up subsidy.
When i call customer care they told me that it will take 365...
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9
9437488856
Mar 30, 2020
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Address: SIBAJI NAGAR, NAYAGARH, Nayagarh, Odisha, 752069

I am a consumer of bharat gas. My consumer is 15308 and consumer id is 30729796. I have booked for gas cylinder on 24.03.2020 vide no. 105068 and also paid the amount on 24.03.2020 through amazon. But till now the said bharat gas has not delivered the same for such i have been harasssed much.

Please see the matter urgently.

Kalu charan swain. Mob [protected]
Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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    M
    mikee05
    from Thane, Maharashtra
    Mar 29, 2020
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    Address: Thane, Maharashtra, 400604

    My consumer no. 2010114 using bharat gas lpg distributor name :- mandlik gas service.
    My lpg id:[protected]
    My old bank account at state bank of travancore, as this bank has stopped and npci reprocess or not deleted properly it, please delete this old bank account and add new bank mandate with state bank of india, which is linked to my aadhaar card in npci,

    Name as murugan sami thevar,
    Aadhaar number:[protected]
    Ifsc code:- sbin0070533
    Bank name:- state bank of india

    As my subsidy amount is not credited to my new account which linked to npci, please resolve my problem for subsidy amount.
    Apr 2, 2020
    Complaint marked as Resolved 
    Thank you
    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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      N
      Nazimoddin
      from Powai, Maharashtra
      Mar 28, 2020
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      Address: 20, Ganesh colony at/po. SHIRPUR dist. Dhule pin code 425405

      Sir, i am bharat gas consumer of m/s. Bharja gas agency, shirpur dist. Dhule, maharashtra, sir i have received massage from agency on 26/03/2020 that regarding gas booking cash memo no.142093 is generated of rs 823.50, but as of today i have not received gas cylinder, do needful and oblige, thank you. Sir my gas consumer card no. Is spr 7213, sir do needful.
      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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        K
        keer.dispak
        Mar 27, 2020
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        Address: 620002

        Hi Sir,

        We are getting gas from Nanda Agency, Trichy.
        The delivery man asking 30Rs extra and he is demanding that.

        He is telling that its a rule and my agency telling me to collect that amount.

        Please try to control that.
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          LEGANDARY Gamer YT
          Mar 27, 2020
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          Address: C-129, bhagwati Vihar, behind mudgal public school, Uttam nagar, New Delhi, Delhi, 110059

          My Bharat Gas Customer id is [protected]. my name is Indra Munjal, i m not getting any subsidy form you, i have explained it to the vendor of the company but they said they cant do anything and no botheration of my complaint.
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            J
            Jayasree a s
            Mar 27, 2020
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            Address: Ernakulam, Kerala

            Sir i have booked lpg cylinder on 17/03/2020 vide booking no 49283. Our agency is st george bharat gas kalady ernakulam kerala. After booking on 24/03/2020 we got message that cash memo no 51863 has been generated and asked as to check the cylinder checked by delivery man. On 24/03/2020 &subsewuent days the agency had supplied cylinders in our area but didnot supply to us. This is the second instance the agency is delaying our supply. First time i have to go to the agency & complain to get our cylinder. Now being in lock down we are very much in need of gas cylinder. Kindly intrevene.
            Customer id[protected]Jayasree a s)
            Mobile.[protected]
            Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
            Complaint not resolved as on today 28/03/2020 1.00pm.kindly send reminder.complaint id 2603750.
            Jayasree a s
            Kalady ernakulam kerala
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              S
              SONAL K20
              Mar 27, 2020
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              Address: Bole gas agency, Koregaon park, Pune, 411001
              Website: CC Avenue online payment

              I have booked bharat gas lpg cylinder on bharatgas app 26/3/2020 and made online payment using bhim app. Amount ₹ 796 was deducted from my account but in bharatgas app showing payment status as failure. Payment made through ccavenue and transaction i'd is[protected] [via bhim app]. I got money debited sms from my union bank of india account and also in bhim app transaction status shows successful but in bharatgas app payment status shows failure and no amount refunded to my account as this transaction get failed so what can i do now as lockdown all helpline services are closed so submitting my complaint here pls check and do the needful 🙏🙏
              Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                C
                Mar 26, 2020
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                Address: Thane, Maharashtra, 401305

                I'm residing in virar phoolpada area.. As here we got call from delivery person said u have to come down 10-15 min distance where cylinder vehicle stand.. Pick ur cylinder carry ur own.. Where to much people gather..in this crowd more possiblity to infect corono virus easily.. People breaking 144 due to bharat gas irresponsible behavior... Do necessary unless we have to escalate this matter to higher level.. Do home delivery asap basis.
                Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                  P
                  Pravin Nalla
                  Mar 26, 2020
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                  Address: 413005

                  Sir/madam, it is to be informed that my bharatgas distributer is sudhir gas agency, solapur, maharashtra the mobile no. Registered with gas agency has been lost about 1 year ago. I had complaint several times to change my mobile no. But they don't. So now i am getting problem while gas booking please solve this problem as soon as possible

                  My lpg id is 1 [protected]
                  Consumer no is 30457
                  Consumer name : - nalla n. N.
                  Mobile no to update : [protected]
                  Agency : - sudhir gas agency, 1255, daji peth, jodbasawanna chow, solapur 413005
                  Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                  Yesterday i book bharat gas via online via bill desk, but payment is detached from my credit card, and order is not conformed till now, showing pending

                  lpg id: [protected]
                  consumer no: 42580
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                    N
                    Nilesh Nilu
                    Mar 25, 2020
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                    Address: Thane, Maharashtra, 401203

                    Sir i have placed order of bharatgas cylinder yesterday but while paying money online my money get deducted but transaction failed pls help me give me full refund i payed online for this transaction via billdesk hdfc online banking option i payed full amount, but my transaction status showing failed pls help me as soon as possible my order i'd is 290201
                    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                      V
                      Venkateshmohandas
                      Mar 24, 2020
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                      Address: Kanteerava Nagar, 560096

                      Dear team,

                      This is inform you that, today i got bharat gas cylinder form saimangala enterprises the delivery boy amount not take as per bill (Bill amount rs 807) he charged rs 860 and same i asked y u charging extra rs 50 he telling for delivery we charging.

                      Please clear my question as per government free delivery, y u charging???

                      The same complaint i forwarding to government also...
                      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                        shardhanjali nag
                        Mar 23, 2020
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                        Address: Lakeside heights, Ramagondanahalli, 560066

                        Hi,
                        This is a complain against bharat gas connection. I have booked 14kg cylinder for which payment has been made and have received deduction amount message from my bank. But i didn't receive any notification from bharat gas, as well as it shows payment activity as pending.

                        Could you please file a complain and solve it at earliest.

                        Regards,
                        Shardhanjali nag
                        Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                          Chunchun Raj
                          Mar 18, 2020
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                          Address: Bela Chhapra, Muzaffarpur, Bihar, 842002

                          Dear Sir, My name is Babita Devi and i have a gas connection with company Bharat Gas Limited.Chandralok Bharat Gas Distributor Chandralok, Nayatola, Muzaffarpur Pin - 842001.I book my cylinder. But my cylinder was not delivered, when I asked to the distributor they told me that they don't provide Gas cylinder to me. Please look in this matter and help us Thank you in Advance
                          Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                            V
                            Vijay Tapkire
                            Mar 16, 2020
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                            Address: Ashok Stambh Nashik, Nashik, Maharashtra, 422001

                            Myself vijay tapkire and my consumer number is 82224.

                            I have booked for a lpg cylinder refill on 27th feb 2020 (Booking reference no. 312864) and the booking order was delivered on 03rd march 2020.

                            It's been almost 2 weeks now but still i haven't received the subsidy yet.

                            Also tried calling the bpcl helpline for it but they gave the excuse that there system is down and provide a mail id : "[protected]@bharatpetroleum.co.in" but the mail also is not getting delivered on that i'd.

                            Please look into it and please assist me in this as soon as possible.
                            Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                              N
                              Nicko. R
                              Mar 13, 2020
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                              Address: Gkm Colony, Chennai, Tamil Nadu

                              Barath gas delivery boy named jeeva not delivering my cylinder which i booked to my address when i called his number he's talking very rude & telling me he sold my cylinder to someone else & asking me to wait for another two more days.. I have kids in my house &i have only one gas connection how will i manage??
                              Delivery boy ph number : [protected]
                              Name of the delivery person :jeeva
                              Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                S
                                ssingh1331
                                from Powai, Maharashtra
                                Mar 9, 2020
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                                Address: SIMILIPADA UP SCHOOL FRONT SIMILIPADA ANGUL, 759122

                                This is to inform you that i am consumer of gas agency ptc gas agency, angul. My connection no. Is 1331 in the name of miss sandhyabini singh. I have booked a cylinder on last week of february & they delivered online and send delivered sms dt.2nd mar 2020 but ihave not recived any cylinder. My cash memo no. Is 32840. Whenever i try to phone but not responding.
                                Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                  A
                                  Anantha Kumar Bvvs
                                  Mar 9, 2020
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                                  Resolved

                                  Address: 6-286. GOUTHAM NAGAR, Visakhapatnam, Andhra Pradesh, 530047

                                  Got SBI credit card [protected].
                                  Using since 5 years.
                                  I unable to avail 5percnt cash back offer for the fuel I purchased.

                                  Recently I made transaction NUM013181 a
                                  t BPCL outlet.

                                  Hope this offer applicable to me . Required confirmation in this regard.
                                  Aug 6, 2021
                                  Complaint marked as Resolved 
                                  Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                                  Dear Anantha Kumar, We are sorry to hear about the issue. In order for us to connect with you, please visit http://www.sbicard.com/email & share your contact or card details, along with your reference number: 292972.
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                                    A
                                    Ambati Srinu
                                    Mar 7, 2020
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                                    Address: Morampudi, 533103

                                    Ap state civil supplies corporation bharath gas
                                    Cylinder delivary man demanding extra rs.50, yearly more than 600, else delaying delivary.. Arguing.. Creating distribence... Etc every time...
                                    We came to know that in cylender cost delivery charges, delivery man insurance etc... We added, are they have right to demand extra money per each delivery...
                                    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                                    Hai, I have made a payment of 862 Ruppes. The amount got deducted from my bank account but it is not showing up in the gas booking statement. Please help.
                                    I have received a message notifying that my cylinder has been delivered but i did not receive the cylinder till date. I have paid the amount through online payment method. Please do check the status.
                                    I, am consumer of Bharat Gas, being linked to Daily Need Agencies, goodwill properties, katras road, dhanbad jharkhand, having consumer No.16192x, even after my several request the distributor is not delivering the gas cylinder at my residence which is only 1.5 kilometer from the store of distributor and within municipal area
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                                      Address: C-13 Street No.6, West Jyoti Nagar, Delhi, 110094

                                      Dear sir i ganesh dutt sharma r/o c-13, west jyoti nagar,
                                      I have lost my mobile no and i ask to mr dharam singh gas booking mobile no. He give me abusing misbehaviour and not tell me mobile no of gas booking no. Date 4.3.2020 3.50 pm.
                                      Kindly take hard action against ashawni enterprises ashok nagar agency and dharam singh.
                                      Sir how can he not satisfy to consumer.
                                      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                                      Mar 04, 2020
                                      Updated by [email protected]
                                      Dear Sir I Ganesh Dutt Sharma R/O C-13, West Jyoti Nagar,
                                      I have lost my mobile no and I ask to Mr Dharam Singh Gas Booking Mobile No. He give me abusing misbehaviour and not Tell me Mobile no of Gas Booking No. Date 4.3.2020 3.50 PM.
                                      kindly take hard action against Ashawni Enterprises Ashok Nagar Agency and Dharam Singh.
                                      Sir how can he not satisfy to consumer.
                                      Mar 04, 2020
                                      Updated by [email protected]
                                      Dear Sir I Ganesh Dutt Sharma R/O C-13, West Jyoti Nagar,
                                      I have lost my mobile no and I ask to Mr Dharam Singh Gas Booking Mobile No. He give me abusing misbehaviour and not Tell me Mobile no of Gas Booking No. Date 4.3.2020 3.50 PM.
                                      kindly take hard action against Ashawni Enterprises Ashok Nagar Agency and Dharam Singh.
                                      Sir how can he not satisfy to consumer.

                                      Mar 04, 2020
                                      Updated by [email protected]
                                      Dear Sir I Ganesh Dutt Sharma R/O C-13, West Jyoti Nagar,
                                      I have lost my mobile no and I ask to Mr Dharam Singh Gas Booking Mobile No. He give me abusing misbehaviour and not Tell me Mobile no of Gas Booking No. Date 4.3.2020 3.50 PM.
                                      kindly take hard action against Ashawni Enterprises Ashok Nagar Agency and Dharam Singh.
                                      Sir how can he not satisfy to consumer.
                                      Each month cylinder delivery boy demand more than ₹20 as a deliver charge. If it’s legal it should be in the bill.
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