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Bharat Petroleum [BPCL] Complaints & Reviews

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Updated: Aug 16, 2025
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Bharat Petroleum [BPCL] reviews & complaints page 48

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C
Mar 26, 2020
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Address: Thane, Maharashtra, 401305

I'm residing in virar phoolpada area.. As here we got call from delivery person said u have to come down 10-15 min distance where cylinder vehicle stand.. Pick ur cylinder carry ur own.. Where to much people gather..in this crowd more possiblity to infect corono virus easily.. People breaking 144 due to bharat gas irresponsible behavior... Do necessary unless we have to escalate this matter to higher level.. Do home delivery asap basis.
Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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    Pravin Nalla
    Mar 26, 2020
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    Address: 413005

    Sir/madam, it is to be informed that my bharatgas distributer is sudhir gas agency, solapur, maharashtra the mobile no. Registered with gas agency has been lost about 1 year ago. I had complaint several times to change my mobile no. But they don't. So now i am getting problem while gas booking please solve this problem as soon as possible

    My lpg id is 1 [protected]
    Consumer no is 30457
    Consumer name : - nalla n. N.
    Mobile no to update : [protected]
    Agency : - sudhir gas agency, 1255, daji peth, jodbasawanna chow, solapur 413005
    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
    Yesterday i book bharat gas via online via bill desk, but payment is detached from my credit card, and order is not conformed till now, showing pending

    lpg id: [protected]
    consumer no: 42580

    changing registered mobile no - Comment #3668206 - Image #0
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      Nilesh Nilu
      Mar 25, 2020
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      Address: Thane, Maharashtra, 401203

      Sir i have placed order of bharatgas cylinder yesterday but while paying money online my money get deducted but transaction failed pls help me give me full refund i payed online for this transaction via billdesk hdfc online banking option i payed full amount, but my transaction status showing failed pls help me as soon as possible my order i'd is 290201
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        Venkateshmohandas
        Mar 24, 2020
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        Address: Kanteerava Nagar, 560096

        Dear team,

        This is inform you that, today i got bharat gas cylinder form saimangala enterprises the delivery boy amount not take as per bill (Bill amount rs 807) he charged rs 860 and same i asked y u charging extra rs 50 he telling for delivery we charging.

        Please clear my question as per government free delivery, y u charging???

        The same complaint i forwarding to government also...
        +1 photos
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          shardhanjali nag
          Mar 23, 2020
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          Address: Lakeside heights, Ramagondanahalli, 560066

          Hi,
          This is a complain against bharat gas connection. I have booked 14kg cylinder for which payment has been made and have received deduction amount message from my bank. But i didn't receive any notification from bharat gas, as well as it shows payment activity as pending.

          Could you please file a complain and solve it at earliest.

          Regards,
          Shardhanjali nag
          Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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            Chunchun Raj
            Mar 18, 2020
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            Address: Bela Chhapra, Muzaffarpur, Bihar, 842002

            Dear Sir, My name is Babita Devi and i have a gas connection with company Bharat Gas Limited.Chandralok Bharat Gas Distributor Chandralok, Nayatola, Muzaffarpur Pin - 842001.I book my cylinder. But my cylinder was not delivered, when I asked to the distributor they told me that they don't provide Gas cylinder to me. Please look in this matter and help us Thank you in Advance
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              Vijay Tapkire
              Mar 16, 2020
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              Address: Ashok Stambh Nashik, Nashik, Maharashtra, 422001

              Myself vijay tapkire and my consumer number is 82224.

              I have booked for a lpg cylinder refill on 27th feb 2020 (Booking reference no. 312864) and the booking order was delivered on 03rd march 2020.

              It's been almost 2 weeks now but still i haven't received the subsidy yet.

              Also tried calling the bpcl helpline for it but they gave the excuse that there system is down and provide a mail id : "[protected]@bharatpetroleum.co.in" but the mail also is not getting delivered on that i'd.

              Please look into it and please assist me in this as soon as possible.
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                N
                Nicko. R
                Mar 13, 2020
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                Address: Gkm Colony, Chennai, Tamil Nadu

                Barath gas delivery boy named jeeva not delivering my cylinder which i booked to my address when i called his number he's talking very rude & telling me he sold my cylinder to someone else & asking me to wait for another two more days.. I have kids in my house &i have only one gas connection how will i manage??
                Delivery boy ph number : [protected]
                Name of the delivery person :jeeva
                Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                  S
                  ssingh1331
                  from Powai, Maharashtra
                  Mar 9, 2020
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                  Address: SIMILIPADA UP SCHOOL FRONT SIMILIPADA ANGUL, 759122

                  This is to inform you that i am consumer of gas agency ptc gas agency, angul. My connection no. Is 1331 in the name of miss sandhyabini singh. I have booked a cylinder on last week of february & they delivered online and send delivered sms dt.2nd mar 2020 but ihave not recived any cylinder. My cash memo no. Is 32840. Whenever i try to phone but not responding.
                  Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                    A
                    Anantha Kumar Bvvs
                    Mar 9, 2020
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                    Address: 6-286. GOUTHAM NAGAR, Visakhapatnam, Andhra Pradesh, 530047

                    Got SBI credit card [protected].
                    Using since 5 years.
                    I unable to avail 5percnt cash back offer for the fuel I purchased.

                    Recently I made transaction NUM013181 a
                    t BPCL outlet.

                    Hope this offer applicable to me . Required confirmation in this regard.
                    +1 photos
                    Aug 6, 2021
                    Complaint marked as Resolved 
                    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                    Dear Anantha Kumar, We are sorry to hear about the issue. In order for us to connect with you, please visit http://www.sbicard.com/email & share your contact or card details, along with your reference number: 292972.
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                      A
                      Ambati Srinu
                      Mar 7, 2020
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                      Address: Morampudi, 533103

                      Ap state civil supplies corporation bharath gas
                      Cylinder delivary man demanding extra rs.50, yearly more than 600, else delaying delivary.. Arguing.. Creating distribence... Etc every time...
                      We came to know that in cylender cost delivery charges, delivery man insurance etc... We added, are they have right to demand extra money per each delivery...
                      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                      Hai, I have made a payment of 862 Ruppes. The amount got deducted from my bank account but it is not showing up in the gas booking statement. Please help.

                      delivery man demanding extra rs.50 per delivery, yearly more than rs.600 - Comment #3659390 - Image #0
                      I have received a message notifying that my cylinder has been delivered but i did not receive the cylinder till date. I have paid the amount through online payment method. Please do check the status.
                      I, am consumer of Bharat Gas, being linked to Daily Need Agencies, goodwill properties, katras road, dhanbad jharkhand, having consumer No.16192x, even after my several request the distributor is not delivering the gas cylinder at my residence which is only 1.5 kilometer from the store of distributor and within municipal area
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                        Address: C-13 Street No.6, West Jyoti Nagar, Delhi, 110094

                        Dear sir i ganesh dutt sharma r/o c-13, west jyoti nagar,
                        I have lost my mobile no and i ask to mr dharam singh gas booking mobile no. He give me abusing misbehaviour and not tell me mobile no of gas booking no. Date 4.3.2020 3.50 pm.
                        Kindly take hard action against ashawni enterprises ashok nagar agency and dharam singh.
                        Sir how can he not satisfy to consumer.
                        Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                        Mar 04, 2020
                        Updated by [email protected]
                        Dear Sir I Ganesh Dutt Sharma R/O C-13, West Jyoti Nagar,
                        I have lost my mobile no and I ask to Mr Dharam Singh Gas Booking Mobile No. He give me abusing misbehaviour and not Tell me Mobile no of Gas Booking No. Date 4.3.2020 3.50 PM.
                        kindly take hard action against Ashawni Enterprises Ashok Nagar Agency and Dharam Singh.
                        Sir how can he not satisfy to consumer.
                        Mar 04, 2020
                        Updated by [email protected]
                        Dear Sir I Ganesh Dutt Sharma R/O C-13, West Jyoti Nagar,
                        I have lost my mobile no and I ask to Mr Dharam Singh Gas Booking Mobile No. He give me abusing misbehaviour and not Tell me Mobile no of Gas Booking No. Date 4.3.2020 3.50 PM.
                        kindly take hard action against Ashawni Enterprises Ashok Nagar Agency and Dharam Singh.
                        Sir how can he not satisfy to consumer.

                        Mar 04, 2020
                        Updated by [email protected]
                        Dear Sir I Ganesh Dutt Sharma R/O C-13, West Jyoti Nagar,
                        I have lost my mobile no and I ask to Mr Dharam Singh Gas Booking Mobile No. He give me abusing misbehaviour and not Tell me Mobile no of Gas Booking No. Date 4.3.2020 3.50 PM.
                        kindly take hard action against Ashawni Enterprises Ashok Nagar Agency and Dharam Singh.
                        Sir how can he not satisfy to consumer.
                        Each month cylinder delivery boy demand more than ₹20 as a deliver charge. If it’s legal it should be in the bill.
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                          Address: Chakala J.B. Nagar Andheri E, Mumbai City, Maharashtra, 400059

                          Bharat petroleum bpcl dealer - regency gas-andheri delivers the underweight cylinder every time. Dealer and delivery person cheat customers like us. Dealer and their workers illegally removed the gas, stored in other empty cylinders and then sell it by conducting a fraud with the consumers. Delivery vehicles are covered to do this activity. Locals caught them red-handed many times but it couldn't stop because of collusion between the dealer and its workers. The whole group rented a place to complete this activity. Dealer is so smart to assure locals that it will not happen again, we'll uncover vehicles, i will replace workers, workers are so poor, etc type of excuse. Racket stops for a time being but the same people appear after a few weeks and start the same activity. So-called poor workers are workers during delivery and having luxury suvs in the evening. These criminal types of workers detained by cops for smuggling.
                          Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                            Chints Gajjar
                            Feb 28, 2020
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                            Address: Borisna Highway opp Radhe Kalol North Gujarat nr Bharat Petrol Pump, Panchmahal, Gujarat, 383721

                            Dear sir,
                            Today night i visited a pterol pump for fuel my vehicle. Petrol pump bharat petrol pump locates at in gujarat state city of kalol in district gandhinagar borisna highway north gujarat. When i was going to file fill my vehicle so that time he filled my vehicle full of fuel and then he said move your vehicle another place next another vehicle will come over park and he started filling again. But problem is main when i asked how much fuel charge he said you no check, i said how can i check this your file station should be mention inside screen what last fuel figure price and qty. Even main thing this pump station not given receipt b ya bill how much qty and price amount of file. So this totally wrong he took more money i said i seen just few second this amount and suddenly you flip tongue this amount and no have any proof screen no record also computer receipt. Required quick action immediately.
                            Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                            We are trying to use bharat gas but the original regulator not fitting to the cylinder. We can't use this from 15 days.
                            Consumer number: 40045546
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                              Suresh Borade
                              Feb 26, 2020
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                              Address: Dehugoan, Pune, Maharashtra, 412109

                              Incidence date: 26 feb, 2020

                              By mistake i had opted out bharat gas (Lpg) subsidy, requesting you please do needful and opted in back, as previous.

                              As there is no much more information about opted out in the bharat gas official mobile app, so by mistake i have chosen opted out and submit.

                              Following are my details:

                              Name: suresh shivajirao borade
                              Mob: [protected]
                              Consumer no: 63852844
                              Agency: kohli gas services, dehuroad, pune
                              Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                nithintag
                                Feb 24, 2020
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                                Address: Hyderabad, Telangana, 500010

                                Sai priya agencies (Distributor of bpcl bharat gas) has booked a cylinder refill on my name and sent an invoice without my consent. And the status on their app/website says delivered. So far i have not received any delivery (Probably sold off black market) and neither did i booked the refill (Inovice number: 191128 dated 21/02/2020) & (Invoice no. 245379) received a message again today (24/02/2020) stating as delivered on 24/02/2020. I tried to reach sai priya agencies, unfortunately that number is not valid. I have already raised a complaint with bharat gas customer care (Complaint number: 5409131), which is not resolved till now. If this is unattended, this agency will keep repeating the same every month.

                                I have cc camera's installed in premises with recordings to prove that the cylinder is not delivered by anyone nor they tried to do so.

                                These needs to be answered:

                                1. How can your distributor create a delivery request without customer's involvement/consent.
                                2. How can your distributor create a invoice and claim to complete the delivery.
                                3. How can they not have a working number (Not even on bpcl website).

                                I need that cylinder delivered to me (Even if i was not the one who booked it) and also an assurance that they do not misuse using customers allotments.
                                Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                  Lalit Mohan Saini
                                  Feb 18, 2020
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                                  Address: 91/20, Saini Pura Rohtak-124001 (Haryana), Rohtak, Haryana, 124001

                                  I am customer of Bharat Gas (LPG) my gas agency of Mehar Gas Agency, Rohtak, His gas agency delivery man is out of station, my gas cylinder was not delivered . I am very harrashment Delivery being delayed I I want taken action the this Gas Agency . I shall be very thankful to you for this act of kindness .

                                  Hoping for an early response
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                                    raju01000
                                    from Varanasi, Uttar Pradesh
                                    Feb 15, 2020
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                                    gas subsidy failed due to aadhar is inactive

                                    Address: Varanasi, Uttar Pradesh, 221010

                                    My gas subsidy not received in my account in july month a massage sent to the bharat gas that your adhar is in active to your bank account plz visit your bank i visit my bank and re seeded my adhar but some days after we see in uidai site bank linking status it shows adhar mapped in kishi gomti samyut graminbank but adhar linking status is inactive...
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                                    s_venkataramana9
                                    from Mumbai, Maharashtra
                                    Feb 14, 2020
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                                    Address: Boinpally, Hyderabad, Telangana, 500047

                                    I have booked bharat gas through online. My booking reference number 46396. Status of my booking gas cylinder says that it's delivered even though i have not received. This is third time i am experiencing this nasty situation. Last time also i gave a complaint.
                                    Then only i could have my cylinder got delivered.

                                    Giving complaint every time is embarrassing.

                                    Ramana
                                    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                                    Please I'm Wrong Booking My Gas Order Reference No 92580 Pleased Cancel This Order
                                    THANK YOU
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                                      Madhuchamarajanagar
                                      Feb 13, 2020
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                                      Resolved

                                      By accidentally my sister click on opt out subsidy, so please take this complaint and deactivate opt out subsidy and my consumer number is :13465, am from chamarajnagar please kindly take my complaint and resolve it as soon as possible, sir please take this complaint and resolve and help me to take a subsidy for next purchase of cylinder thank you sir
                                      Feb 13, 2020
                                      Complaint marked as Resolved 
                                      9538077864
                                      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                                      Gas ke sleep rate se a 50 rupaye extra delivery boy mang raha hai nahin Dene per gas return leke chale jata hai aur aur bola jata aapko Jahan jo karna hai kijiye.
                                      Agency no any recipt submit when delivery the gas, till date now.
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