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Bharat Petroleum [BPCL] Complaints & Reviews

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Updated: Apr 7, 2026
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Bharat Petroleum [BPCL] reviews & complaints page 49

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S
Suresh Borade
Feb 26, 2020
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Address: Dehugoan, Pune, Maharashtra, 412109

Incidence date: 26 feb, 2020

By mistake i had opted out bharat gas (Lpg) subsidy, requesting you please do needful and opted in back, as previous.

As there is no much more information about opted out in the bharat gas official mobile app, so by mistake i have chosen opted out and submit.

Following are my details:

Name: suresh shivajirao borade
Mob: [protected]
Consumer no: 63852844
Agency: kohli gas services, dehuroad, pune
Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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    nithintag
    Feb 24, 2020
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    Address: Hyderabad, Telangana, 500010

    Sai priya agencies (Distributor of bpcl bharat gas) has booked a cylinder refill on my name and sent an invoice without my consent. And the status on their app/website says delivered. So far i have not received any delivery (Probably sold off black market) and neither did i booked the refill (Inovice number: 191128 dated 21/02/2020) & (Invoice no. 245379) received a message again today (24/02/2020) stating as delivered on 24/02/2020. I tried to reach sai priya agencies, unfortunately that number is not valid. I have already raised a complaint with bharat gas customer care (Complaint number: 5409131), which is not resolved till now. If this is unattended, this agency will keep repeating the same every month.

    I have cc camera's installed in premises with recordings to prove that the cylinder is not delivered by anyone nor they tried to do so.

    These needs to be answered:

    1. How can your distributor create a delivery request without customer's involvement/consent.
    2. How can your distributor create a invoice and claim to complete the delivery.
    3. How can they not have a working number (Not even on bpcl website).

    I need that cylinder delivered to me (Even if i was not the one who booked it) and also an assurance that they do not misuse using customers allotments.
    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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      L
      Lalit Mohan Saini
      Feb 18, 2020
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      Address: 91/20, Saini Pura Rohtak-124001 (Haryana), Rohtak, Haryana, 124001

      I am customer of Bharat Gas (LPG) my gas agency of Mehar Gas Agency, Rohtak, His gas agency delivery man is out of station, my gas cylinder was not delivered . I am very harrashment Delivery being delayed I I want taken action the this Gas Agency . I shall be very thankful to you for this act of kindness .

      Hoping for an early response
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        R
        raju01000
        from Varanasi, Uttar Pradesh
        Feb 15, 2020
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        gas subsidy failed due to aadhar is inactive

        Address: Varanasi, Uttar Pradesh, 221010

        My gas subsidy not received in my account in july month a massage sent to the bharat gas that your adhar is in active to your bank account plz visit your bank i visit my bank and re seeded my adhar but some days after we see in uidai site bank linking status it shows adhar mapped in kishi gomti samyut graminbank but adhar linking status is inactive...
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        s_venkataramana9
        from Mumbai, Maharashtra
        Feb 14, 2020
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        Address: Boinpally, Hyderabad, Telangana, 500047

        I have booked bharat gas through online. My booking reference number 46396. Status of my booking gas cylinder says that it's delivered even though i have not received. This is third time i am experiencing this nasty situation. Last time also i gave a complaint.
        Then only i could have my cylinder got delivered.

        Giving complaint every time is embarrassing.

        Ramana
        Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
        Please I'm Wrong Booking My Gas Order Reference No 92580 Pleased Cancel This Order
        THANK YOU
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          M
          Madhuchamarajanagar
          Feb 13, 2020
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          Resolved

          By accidentally my sister click on opt out subsidy, so please take this complaint and deactivate opt out subsidy and my consumer number is :13465, am from chamarajnagar please kindly take my complaint and resolve it as soon as possible, sir please take this complaint and resolve and help me to take a subsidy for next purchase of cylinder thank you sir
          Feb 13, 2020
          Complaint marked as Resolved 
          9538077864
          Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
          Gas ke sleep rate se a 50 rupaye extra delivery boy mang raha hai nahin Dene per gas return leke chale jata hai aur aur bola jata aapko Jahan jo karna hai kijiye.
          Agency no any recipt submit when delivery the gas, till date now.
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            M
            manoj bharde
            Feb 13, 2020
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            Address: Fla No 606,Nisarg greens, Thane, Maharashtra, 421501

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            I have booked bharat gas lpg cylinder on 10/02/2020 and made payment using upi on google pay. Amount of rs.685/- was deducted from my account but is showed payment status: failure. I have neither received any payment confirmation from bharat gas site nor amount refunded to my account till date.
            I also had to pay in cash to receive the cylinder.
            My order reference id 449987
            Upi transaction id[protected]
            Kindly help in getting a refund of money deducted on online payment.
            Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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              A
              Arunya2015
              Feb 13, 2020
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              two cash memo generated within two days

              Address: Room No.2, Bhavi Putra Building, Gupte Road, Dombivali West, Thane, Maharashtra, 421202

              Dear sir,
              My consumer no. Is 58481085
              My name is tushar, i am getting bharat gas supply from jagannath gas co. Dombivali west

              I have booked cylinder on 11th feb 2020 and received cash memo no. 123260 of rs. 685/- for booking no. 107600 on that day we are not in our room but not so far from room but delivery person not ready to wait for 5min and went away after several calling to him he didnt came on the same...
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              S
              shersinghM
              Feb 12, 2020
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              Address: SANTHU JALORE, Jalore, Rajasthan, 343001

              Sir my gas subsidy opt out mistakenly by my log app so re start my bharatgas subsidy cons. I'd 72368265 cons. Name sher singh meena my subsidy not received from 3.2.2019 to till today. Why this thing that subsidy not give one year and close in only one click without any confirmation. Sir i have submitted all documents bharat gas agency jalore districk rajasthan... Sir pls restart my subsidy...
              Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
              Kindly provide new pasbook copy for my Gas account through Sai Bharat gas Agencies
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                D
                Dandapani Desati
                Feb 9, 2020
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                Address: Mumbai, Mumbai City, Maharashtra, 400037

                I am facing issue of gas leakage through the regulator on regular basis.
                In last 4 months technician has visited 3 times, once changed the regulator for which he charged rs 750, again few days before technician visited and charged rs 1000 for 2 valves change,. Still my issue not resolved

                The regulator changed is not of bharat gas, it's having hp gas logo on it, and also every time for any service or any parts change i don't get the bills for the same

                Please help to solve the issue as soon as possible,
                Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                  S
                  sapthiga
                  Feb 7, 2020
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                  Address: Nashik, Maharashtra, 422006

                  On 2016 i got gas connection from padekar gas agency, nashik, maharashtra. I purchased my own stove and regulator. And padekar gas agency gave me two cylinder.

                  I was not given regulator and tube when i applied for gas. Today asi was applying for termination voucher the boy who came told the regulator is your own so i will take only cylinder.

                  When i went to receive termination voucher they are asked me to surrender the regulator. So i said i have my own regulator. When agency person opened their register there was a mention of payment of rs.4830/- but no mention of regulator.

                  Yet the agency is harassing me to return back the regulator

                  Lpg id:[protected]
                  Consumer no: 72085565
                  Distributor: padekar gas service 114531
                  Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                    S
                    Skhan1991
                    Feb 4, 2020
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                    Address: U-16/3 pul prahladpur near badarpur, New Delhi, Delhi, 110044

                    I have booking 2nd cylinder of my booking id no.41070 but cylinder not booked and amount of rs.1656.50 has been deducted so please check it and refund my amount as soon as possible because i have paid online through my upi id so please checkt it and my consumer no. Is 41070 and my connection name is mohd tauhid khan and please advice me what can i do.
                    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                      S
                      Sarumathi padaiyachi
                      Jan 30, 2020
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                      Address: Amritha gas agency, Tambaram, 600044

                      Respected sir
                      I am from Chromepet, Chennai, Tamilnadu
                      I am getting cylinder from amritha gas agency which is located in Tambaram...my delivery person asking 50 rs for 1.5 km distance to deliver cylinder to me... please take action against agency which is supporting this kind of atrocities
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                        @saikat
                        Jan 30, 2020
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                        Address: Damodarpur,Tamluk ,Purba Medinipur, Purba Medinipur, West Bengal, 1234

                        Sir /Madam
                        Maa Tara petrol pump locate at Damodarpur, Purba medinipur.
                        I was get petrol yesterday night 9:03 pm in my bike..when I told to staff after finishing the nozzle lock automatically close why u close that...that time he angry and shouting ...Very bad his attitude...It's not acceptable..
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                          Paritosh Mishra
                          from Gurgaon, Haryana
                          Jan 29, 2020
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                          Address: B 103 inder enclave phase II Kirari, North West Delhi, Delhi, 110086

                          Sir/ madam

                          I am registered consumer and our lpg distributor is kaushik gas agency rohtak road, delhi. I am sorry to say that this distributor is not openining his office on time nor their telephone numbers are instantly recovrable. Moreover they are supplying the gas after 10-15 days from the wish. At the time of booking they are providing voucher number when we ask for the same, they misbehaving with us. Please do the needful and instruct him accordingly.

                          Neha
                          Consumer number :- 17249
                          B -103, durg mandir gali
                          Inder enclave phasee ii, delhi-86
                          Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                            S
                            Shalarnkar
                            Jan 26, 2020
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                            complaint no 5246147

                            Address: 403101

                            I had raised complaint on 15th jan 2020 against bpcl fuel station, where they had wrongly filled petrol in my diesel vehicle.
                            Owner a mohidin mobile no [protected].
                            I had got a call from bpcl representative mr joji on 21st jan 2020 who had assured me for the resolution but has still not reverted but even after my followup they have not able to get back to me.

                            Copy of the letter appended for your reference.
                            br...
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                            Sahurajesh
                            Jan 24, 2020
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                            Address: Parakhera, niwari, Tikamgarh, Madhya Pradesh, complaint

                            I chandraprabha sahu. I have a bharat lpg connecti which is not link to adhar. Distributor had tried it link to adhar but some technical error in it so it is no link to adhar and bank account. My lpg id 1 [protected] con. Num.[protected] adhar no.[protected] bank account. [protected] bank name madhyan gramin bank ifsc code sbin0rrmbgb sir i have requested to you my lpg connection link to adhar and bank account. Thanking for you chandraprabha sahu
                            Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                            My name is nasiruddin shaikh. I consumer of BPCL GAs company. My Consumer no. Is 50203240. And my name Gas book is nasiruddin shaikh.

                            Change Name request...
                            Name- NASIRUDDIN Nuruddin SHAIKH

                            Plz change my Name...

                            Thanks
                            NASIRUDDIN
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                              Chemistry By M K Kashyap M K Kashyap
                              Jan 20, 2020
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                              Address: 201204

                              मैंने[protected] को भारत गैस ऐप से ऑनलाइन गैस बुक की थी। जिसका मैंने ऑनलाइन पेमेंट भी किया था I लेकिन मुझे आज[protected] तक भी सिलिंडर की डिलीवरी नहीं मिली है। ऐसा अधिकतर हर बार होता है। किचन में गैस ख़तम हो जाती है और समय से डिलीवरी नहीं होती। आप कृपया इसका समाधान कीजिए।

                              Refill booking ref no [protected]

                              Booking date[protected]

                              Consumer Name : Sarita Kashyap

                              Consumer ID : D[protected]

                              Distributer Name : Dhirendra Gas Service

                              Distributer CC Number : 113505

                              Distributer Address : Opp. Modi Mandir, Modinagar, 201204, Ghaziabad, U.P. ( Phone Number[protected]
                              Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                N
                                nmmy
                                Jan 17, 2020
                                Resolved
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                                Resolved

                                I have booked bharat gas lpg cylinder on 04.01.2020 and made payment using state bank of india internet banking. Amount of rs 774.90 was deducted from my account but is showed payment status: failure. I have neither received any payment confirmation from bharat gas site nor amount refunded to my account till date.
                                I also had to pay in cash to receive the cylinder.
                                My order reference id 110819.
                                Transaction id= rsbi[protected]igahulgkk7
                                Please find the attachment of transaction screens
                                Kindly help in getting a refund of money deducted on online payment.
                                Feb 11, 2020
                                Complaint marked as Resolved 
                                npcl resolved my issue
                                Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                                Jan 23, 2020
                                Updated by nmmy
                                i opened complaint on 17-JAN-2020 today is 23-JAN-2020, still i didn't get any response
                                Today got a call from bharat gas dealer stating that theor technician will visit for inspection & I should pay 236 rs for it so argued why should I pay... it should be free of cost n if service required then I agree for the charges but they told me & warned that the services been blocked .
                                Today morning I tried to book a cylinder refill by using Bharat gas app and I did a payment using internet banking and after successful transaction from the bank, the app showed error which asked me to try it after sometime.
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                                  umimhatre
                                  Jan 17, 2020
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                                  Address: A4/702 JP HARMONY, AMBARNATH EAST, Thane, Maharashtra, 421501

                                  I have applied new connections under caption subjected request id. Under this id everything is cleared but while making online payment it shows session expired after that multiple time tried for repayment but massage showing already payment pending.

                                  Now making fresh payment otp is not generating it is showing maximum limit crossed. Please help required gas connection asap.
                                  Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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