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Bharat Petroleum [BPCL] Complaints & Reviews

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Updated: Aug 16, 2025
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Bharat Petroleum [BPCL] reviews & complaints page 52

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M
Madho Singh Rathore
from Mumbai, Maharashtra
Nov 1, 2019
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Address: Jaipur, Rajasthan

Respected sir,
Please informe that, i am madho singh rathore and consumer of bharatgas. My consumer no[74188690] and my register mobile no.[[protected]]. My lpg subside not return my bank account. Its my mistake opted out my subside. Please sir regularly return my subside my bank account.

I have complained to customer care of bharat gas but dont get any solution.
Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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    shivanimanu23
    from Gurgaon, Haryana
    Nov 1, 2019
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    Address: Mayur Vihar Delhi, 110092

    Hello team,

    I would like to inform you that i have placed an order on my gas connection booking on 30th october and made the payment online rs, 605. But when a delivery agent come to my home, he asked me to pay extra amount rs76 to me and i paid to him 76 rs, can you please let me know i have booked my gas on 30th october and pay amount rs 605. Why i need to pay extra cost. This is a scam bhart gas cheated on me,

    Please find the below details of my connection and booking refill no,

    Gas connection : 62800702
    Booking refill no : 129673
    Registered mobile no : [protected]

    Thank you,
    Shivani gupta
    +3 photos
    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
    Nov 07, 2019
    Updated by shivanimanu23
    I am still waiting for answer. No one looking this matter ???
    The petrol filling staff is behaving rudely with the customer at motipur petrol pump naubatpur Patna on 29.10.2019 at 10 am They threaten the customer with dire consequences as the staff says that they are local.
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      D
      Dinair
      from Jaipur, Rajasthan
      Nov 1, 2019
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      Address: Air Force Station Jaipur, Jaipur, Rajasthan, 302012

      I am a defence officer working with iaf at jaipur. On 31 oct 19 at 0710hrs on the way to my job place i had to refill my toyota etios car with petrol. On the way from jaipur army cantt to airforce station i stopped at bpcl pump m/s balaji at bani park.

      I was attended by one mr deendayal and i asked him to fill petrol for rs 2000. He started refilling and i gave my card for payment, while looking at card swipe machine and entering the pin this gentle man pushed a switch and stopped filling. I noticed it and saw that he had filled petrol for only rs 1507. On enquiry he was rude and informed that something must have happened where as i had clearly seen that he had pressed the switch to stop refilling. He resumed filling after that. Since it was early morning no station manager was available for lodging a complaint.

      To make easy money people like him, spoils reputation of good companies. With this experience i will never ever go to a bpcl pump again. Kindly take action against the individual so that he dosent fool around with other customers.
      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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        S
        sneh1
        from Kolkata, West Bengal
        Nov 1, 2019
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        hand made bill

        Address: Puspalay, Bano Manzil Road, Pahari Tola,, Harmu Road, Ranchi, Jharkhand, 834001

        This is to inform you that the bill you provide by machine printed is white out within 15days. We need hand made or computer printed billed bill for our recored to show income tax dept at the time of scrutiny or ca at the time of audit.

        But your manager at pump was refused to provide to same and advise to take xerox of the same.

        This is genuine?

        Sneh kumar poddar
        Mobile [protected]...
        +1 photos
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        M
        mangie99
        from Pune, Maharashtra
        Oct 30, 2019
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        Address: 411033

        On 09/10/2019 i booked my lpg cylinder through your android application and online paid the amount. It's been 20 days but still now i didn't get my cylinder. Every time i asked my distributor cooking aid and they said it will deliver soon but still i didn't know when they will deliver. Is this how your distributors work? Didn't they have their control over their distributors? Didn't they check whether it's delivered or not? And what is the benefit to book online and pay the price in advance? Isn't it much more convenient to wait and pay the amount on delivery time? It's a disgusting experience from your side.

        Please look into this matter and i'm waiting for your response.
        Complaint no: 4916116
        Regards
        Mangesh
        Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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          N
          Nasrin Bano
          from Mumbai, Maharashtra
          Oct 29, 2019
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          Address: MAJHAULI RAJ,SALEMPUR, Deoria, Uttar Pradesh, 274509

          Sir, without my consent, my above mentioned connection number has been illegally transferred to shakti bharat gas agency (Code 199500) telia kurmi, vpo - belwa babu, tahsil barhaj distt deoria u. P. (Situated at the distance of 23 km from my residence) from sumitra bharat gas agency (Code127431) majhauli raj, salempur distt deoria u. P. I request you to restore my connection at sumitra bharat gas agency majhauli raj, salempur, distt deoria. — nasrin bano w/o alauddin ahmed, ahirauli lala,
          Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
          Sir
          My booking no-38917 cylinder is not deliver
          Distubuters not received call
          Sir provide cylinder

          Regards
          Prabhat Kumar bishwas
          Mobno-[protected]
          The complaint is about cheating on fuel, I have filled full tank diesel in my i20, it's full tank capacity is 45 L, before filling diesel there was 4 points in fuel guage display it means 9-10 L, fuel station is cheating to customers.please take necessary action.

          illegal transfer of my bharat gas connection no 60441152. - Comment #3575056 - Image #0
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            Sri Music Academy
            from Vijayawada, Andhra Pradesh
            Oct 26, 2019
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            Address: H. No. 109/2-146-SP&147-NP, Tirumala Emaralds, 501510
            Website: consumer complaints.in

            Dear sir,

            Am a consumer of bhavani gas agency located hyderabad imbrahimpatnam constitution area. My consumer number is 39214554. Since when i am trying to get my gas subsidy amount for 6 months. The distributor and toll-free number people are not responding and helpless. Finally when i was trying on line my account unexpectedly it tapped opt-out. So, kindly solve my previous subsidy dues and cancel my opt-out. Am not in a position to lose my subsidy. It's very difficult for me. Kindly resolve as soon as possible.
            Regards,
            Eaga. Ramarao.
            Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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              Purusha Power
              from Kottayam, Kerala
              Oct 23, 2019
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              Address: Sf02 3rd Floor Uma Maheswari Enclave, 521104
              Website: Bharat Gas

              Dear sir,
              Iam ch. Purushotham working in vijayawayda city govt. Employee last year 2018 my son suddenly that ebharat gas mobile app lo enter the button opt that means i have not to subsidy agree. Iam asking so many times gas agency persons and bharat gas company officers that complaint no. S (3451451 — 17/10/[protected] — 05/10/[protected] — 19/09/18) he say not release opt wait for after 1year today iam go to sri sai bharat gas agencies vijayawada asking release the opt matter. The propriter tell give complaint gas complaint cell. So please my problem resolved him..

              Thank you
              Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
              No having any bharat gas agency in my city . So i want transfer to my bharat gas connection to indane gas connection.
              More than gas sell black and all customer are upset
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                S
                Shivi235
                from Durg, Chhattisgarh
                Oct 22, 2019
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                My lpg (Bharat gas) account consumer no[protected] has been blocked by the agency. When i complained about the same to my regional lpg distributor, they said it was because 2 accounts were active from my name. I submitted every document asked by them which clearly mentioned that no 2nd account was active from my name. Despite continuous calls to online customer care of bharat gas no action was taken to resolve my complain. And its very difficult to buy cylinders in black. The regional distributor and the bharat gas agency are very careless regarding my complaint. Therefore i want the gas agency to quickly resolve my issue and reactivate my account.
                Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                  Y
                  yogablack1982
                  from Coimbatore, Tamil Nadu
                  Oct 22, 2019
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                  Address: Coimbatore, Tamil Nadu, 641042
                  Website: my.ebharatgas.com

                  Good day,

                  Self have raised several online requests to release second cylinder in bharat gas self care portal but all those requests fell in deaf ears, following are the complaint numbers received by bharat gas portals "4863436" & "4924422" but nothing has been turned out.
                  Kindly look in to the matter and direct the distributors to release the second cylinder immediately. Thanks for the understanding.

                  Warm regards
                  Yogananth. P
                  Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                    L
                    LAKSHMIPATHI GANGATHARAN
                    from Chennai, Tamil Nadu
                    Oct 22, 2019
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                    Address: 145B / 2A PETHIKUPPAM ROAD,, 601201

                    Dear sir/madam,

                    Please note that we are regular customer of bharat gas as per booking we are booked opt (Out of subsidy) by mistake. Kindly note below following details of my gas connection.

                    Name : lakshmipathi g
                    Gas consumer no. :[protected]

                    I humbly request you kindly de-active by wrong booking opt scroll of honour.

                    Thank you.
                    Lakshmipathi gangatharan
                    Maintenance
                    +91 [protected]

                    145b / 2a pethikuppam road,
                    Pethikuppam village,
                    Gummidipoondi-601201,
                    Tiruvallur dist,
                    Tamilnadu,
                    Mail id :[protected]@gmail.com.
                    Skype id :lakshmi. Pathi730
                    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                      Sri Music Academy
                      from Vijayawada, Andhra Pradesh
                      Oct 19, 2019
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                      Address: H. No. 109/2-146-SP&147-NP, Tirumala Emaralds, 501510
                      Website: consumer complaints

                      Dear sir,

                      I am a consumer of bharat gas agency, which is located hyderabad, ibrahimpatnam. My consumer number is 39214554. I am not receiving subsidy amount for 6 months (Not credited to my bank account).in this regard, i asked the distributor help but was not done. Finally, when i was trying to get back my subsidy online. But by mistake, its tapped on opt-out. So, kindly solve my issue as soon as possible to get it back to subsidy, iam not in a situation to give up my subsidy.

                      Regards,
                      Eaga. Ramarao
                      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                      Mohite Gas Agency Barshi Asking Compulsory inspection for LPG installations at households & this fee is 175/- and Pipe price Rs.250/- whats is the matter and this is really compulsory.
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                        K
                        Kamleshwar Bhuyan
                        from Mumbai, Maharashtra
                        Oct 18, 2019
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                        Address: Sarthebari, Barpeta, Assam, 781307

                        Sir,
                        With due respect and humbly sumbmission i beg to state that i a customer of bharat gas. My consumer number is[protected]. I am very sadden because my subsidy amount on - 07/08/2019, 11/04/2019 are not credit in my account till now. I have been complaining this subject to the agency since one month but they are refused to solve my problem. So i kindly request you to take necessary action to the corrupted "baikuntha gas agency". I have small request to bpcl that they should reject this agencies license.
                        Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                        My name is Rahul kumar, .my aadhar no is[protected].I forget consumer I'd.please help me.

                        not receiving of subsidy amount. - Comment #3567021 - Image #0
                        Rahul Sandilya's reply, Oct 20, 2019
                        मेरे पास पासबुक नहीं है मुझे गैस को बिहार ट्रांसफर करवाना है कृपया मार्गदर्शन करे।
                        Change my name

                        not receiving of subsidy amount. - Comment #3567083 - Image #0
                        Kapil kumar 123's reply, Oct 19, 2019
                        Name change only
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                          S
                          Sreenath K
                          from New Delhi, Delhi
                          Oct 18, 2019
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                          online payment for gas booking not reflected

                          Address: Bangalore, Karnataka, 560075

                          I am a bharat gas consumer. I have booked a cylinder online on 15th october 2019. My lpg id is:[protected], orno : 6680, consno : 53599169. Paid the amount online and got the mail about the payment to my mail. But, the same is not reflected online, and when the cylinder delivery came on 17th october, i paid the cash again to the delivery boy. I need my online payment amount to be refunded back to me....
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                          Jaya Bhuyan
                          from Barpeta, Assam
                          Oct 17, 2019
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                          Address: Sarthebari, Barpeta, Assam, 781307

                          Sir, i a am a customer a bhart gad. My consumer number is[protected]. I have booking my lpg cylinder on 11 september but agency is not deliver my lpg cylinder till now. I have complained last 7 days but they are not responding. We are feeling trouble because we are cooking our food in fire woods. So i kindly request you to take necessary action to the agency. My booking number is-39146.
                          Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                            R
                            Rajesh Mendiratta
                            from Delhi, Delhi
                            Oct 15, 2019
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                            Address: New Delhi, Delhi, 110018

                            Dear sir/mam

                            I have suv jeep. Registration number is dl3ccn 9361. I was coming back from chandigarh and stopped by at jay shree ganesh filling station to get fuel. I asked to fill patrol and the person stationed there filled up diesel infact. I noticed and started screaming there and i was told sorry for this mistake. On assurance that patrol pump will bear the expenses i towed the vehicle to moti nagar landmark jeep workshop. Patrol pump guy accompanied me there to make sure the payment will be made. Satish anand also spoke to patrol pump. Request you to please get me reimbursement of expenses for workshop, my travelling to home and i had to take my daughter to dr so dropping her expenses. Total workshop expenses are unknown as of now but min estimate is given 18.5 k inr and gst extra. Look forward to get quick response.
                            Regards
                            Rajesh mendiratta
                            Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                            I've received LPG Gas cylinder with highly leakage but the distributor do not accepting this and he is not changing the cylinder. He was abusing me when I complained. The distributor name is Shri Sai Bhartgas Panipat, Haryana.
                            After 15 days of booking cylinder is coming . They do not write the correct date in which cylinder gives us . They do not attend calls.
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                              S
                              sourav2348
                              Oct 15, 2019
                              Resolved
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                              Resolved

                              This was regarding malpractices being adopted by bharat petroleum distiributor banani gas with consumer number 5160. As per complaint raised against bharatgas with reference id 4880482 and 4869209. We raised the complaint twice. I am senior citizen and been troubled by your distributor. We are going to your distributor agency every day and we called customer care three time already and raised two complaints already. We are receiving an email that complaint is resolved and gas has been delivered to our address on 12-oct-2019. We were physically present in address and it seems the gas delivery person never came to our residence. Now it is a harassment on us and we are being lacking shortage of gas as both of our cylinder are almost empty. This is damage the reputation and trust on your reputed brand. Please act immediately
                              Oct 15, 2019
                              Complaint marked as Resolved 
                              We visited the banani distributor outlet and finally got the mobile number of deliveryman. Called him and asked for cylinder delivery and after lot of phone call, we got the cylinder delivered on 15-Oct-2019. The gas was booked on 11-Sep-2019.
                              Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                Joel paikada
                                from Rajkot, Gujarat
                                Oct 14, 2019
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                                Address: Hardoi, Uttar Pradesh, 241001

                                I am a resident of a 51 avas vikas colony, hardoi, uttar pradesh. My neighbour residents of a 50 avas vikas colony mr. Anand agarwal and his two sons are indulged in illegal refiling of gas cylinders since a very long time in their own residence a 50 avas vikas colony. When they do it the gas gets leaked in the nearby houses and there's no fire safety option available in houses and it's very dangerous for neighbours. Even after the oral request by me they haven't stopped it and most of the time they quarreled with the neighbours. His family has a criminal background so they don't mind and respond to descent request of neighbours. Sir, we feel very unsafe since it's a regular exercise of them so it's my humble request to take action against them so that we can live safely. It's a humble request to you to keep my identity disclosed as i'm his just neighbour.
                                Thanking you
                                Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                  patnikamit
                                  from Pune, Maharashtra
                                  Oct 14, 2019
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                                  Address: Pune, Maharashtra, 411028

                                  Regarding reverse from None Subsidy in LPG to Subsidy category.I have opted OUT OF SUBSIDY by mistake through online. I want to get subsidy now. Name-Amit patni, My consumer No.69083451, Distributor Name - ADITYA BHARATGAS AGENCY, Pune, Maharashtra, Mob. No.[protected], Mail ID- [protected]@gmail.com.
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                                    rakesh.kmr
                                    from New Delhi, Delhi
                                    Oct 12, 2019
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                                    Address: 553 sunlight colony 2 hari nagar ashram new delhi 110014, New Delhi, Delhi, 110014

                                    Dear sir /mam
                                    I have applied for the refill of cylinder but not delivery at my premises. i am repeated take up with vendor Rahul gas agengy they are refused to deliver and Nodal officer not revert any comment against this matter
                                    Kindly arrange on priority my cylinder got empty
                                    Pls check and revert
                                    Customer no 12583
                                    Customer ID 25489151
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