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Bharat Petroleum [BPCL] Complaints & Reviews

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Bharat Petroleum [BPCL] reviews & complaints page 52

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K
Khalikurrahman_ خلیق الرحمٰن
from Mumbai, Maharashtra
Nov 9, 2019
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Bharatgas payment showing failure. But success in cc avenue. But still bharatgas payment status showing failure. Also i got a message that "your transaction has failed/aborted. You may try again now or your order will be automatically converted to cod (Cash on delivery)."
Bharath gas order number :92032
Dated:08/11/2019. Please help me on this request since delivery people will ask to pay.
Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
Dear
I am Anand Kumar.I have mistakenly click on opt out subsidy in mobile app so kindly reject my request and provide my subsidy otherwise I am unable to use Bharat gas petroleum.Thx.
Shivaji digambar dagade patil
Shivaji Dagde Patil's reply, Nov 12, 2019
SHIVAJI DIGAMBAR DAGADE PATIL
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    Kamleshwar Bhuyan
    from Mumbai, Maharashtra
    Nov 8, 2019
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    Address: Sarthebari, Barpeta, Assam, 781307

    Sir,
    I have honour to inform you that baikuntha gas agency is involving so many illegal activities at the first they are imposeing personal tax of every cylinder. The actual price of a cylinder is rs-724.50. But the baikuntha gas agency is collecting rs-730 of every cylinder. When customer wants to know why they are collecting excess amount of rs-5.50? They replied that rs-5.50 is office charge. So i have a questions to bpcl — who gave the authority to charge rs-5.50? On the other hand baikuntha gas agency is not following the rules and regulations of bpcl and also they are not accepting coin currency. The employee of this agency is illegally collecting money from customers every day. I am very disgraceful to bpcl why bpcl are not taking any action to baikuntha gas agency. Their agency code is-134512. I hope bpcl should take necessary action to the agency.
    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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      kumarhb99
      from Mumbai, Maharashtra
      Nov 7, 2019
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      Address: Diamond garden ,Chembur, Mumbai City, Maharashtra, 400071

      Dear sir

      I had filled diesel at bhari auto services, diamond garden chembur mumbai 71, on 20th october 2019 at 9 pm later my vehicle started giving trouble, next day i showed it to my nissan authorised service center where they found there was kerosene mixed in the diesel, the approx cost is 15 thousand

      Please let me know what should be done now
      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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        S
        Sanjay Deka
        from Mumbai, Maharashtra
        Nov 7, 2019
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        Address: Sarthebari, Barpeta, Assam, 781307

        Sir,
        With due respect and humbly submission i have honour to inform you that i am an inhabitants of town-sarthebari, dist-barpeta, state-assam. I am very astonished to bpcl because in our town baikuntha bharat gas agency is imposed personal tax in every cylinder. Now the market price of lpg cylinder is rs-724.50. But they are collecting of rs-730 of every cylinder. When customers ask to agency why they charge of rs-5.50 they replied that rs-5.50 is office charge and if a customer give coin currency they not accept coin currency they said that they accept only paper currency. The employee of this agency is illegally collect money from customers every day. The agency is not follow the rules and regulations of bpcl. So i kindly request you to take necessary action to the corrupted baikuntha gas agency their agency code is-134512
        Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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          A
          Akash0071
          from Mumbai, Maharashtra
          Nov 5, 2019
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          Address: Hanumangarh, Rajasthan, 335512

          Dear sir/madam

          I am book (01/11/2019) my domestic clynder,
          Then i received a message and payed (01/11/2019) by message link,

          Then delivery man reached my village 3umw-a (Kumharanwali dhani) (02/11/2019) saturday not given refilled clynder,
          And he demanded only in cash.
          Not accept my online receipt, and he sayed go to office for delivery.
          My contact no.-[protected]
          Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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            E
            Elumalai Narayanasamy
            from Chennai, Tamil Nadu
            Nov 4, 2019
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            Address: Chennai, Tamil Nadu, 600100

            Bp petrol bank-vetrivel agencies in med avalkal, chennai. Asked to fill 7 litre petrol which costs 530.74 as of nov 2, 2019. Gave my card for payment and the girl asked if she can pay by wifi access. She then said it's not working and asked to enter pin and in that screen it won't show the amount. I entered pin and went away as i was in an emergency. After couple of hours noticed that 5300.74 was swiped. Got contact no from google and called them. As soon as i said that "i put petrol for 530rs" the person started explaining the drama. Later i went directly and got my remaining money back and noticed that guy had too many such payment copy for 3000, 6000 etc. Looks like they do intentionally and many o[censored]s doesn't notice how much was swiped. Always get customer copy and proceed to avoid this.
            Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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              P
              Prakash Pu
              from Delhi, Delhi
              Nov 3, 2019
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              Address: L-10 gali no 42 sadatpur delhi, New Delhi, Delhi, 110094

              Sir,
              I am surya prakash facing a repetitive problem by our gas agencies manver gas agencies e 2 chand bagh bhajanpura my consumer no is 35406... The delivery boy delivers gas cylinder which is not appropriate in weight (Which is around 24)... When i ask for the same the told me talk to agency i cant do any thing they showing very rude behaviour... I am facing this problem since last one years i would like you to take a look in this and take serious action in this matter.
              Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                A
                amitdas30
                from Mumbai, Maharashtra
                Nov 2, 2019
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                Address: Bpcl, 700157

                I booked gas cylinder on 18.9.19 and on 20.9.19 sms comes that gas delivered. Then i call the delivery boy he says will deliver in few days. Then i call distributer he says it will be deliver soon. Today is 2.10.19 i. E 12 days past but still not delivered. I dnt know why the harrash normal peoples. They sell gas to some shopes from where they earn more money. Bpcl must take care of it
                Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                  M
                  Madho Singh Rathore
                  from Mumbai, Maharashtra
                  Nov 1, 2019
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                  Address: Jaipur, Rajasthan

                  Respected sir,
                  Please informe that, i am madho singh rathore and consumer of bharatgas. My consumer no[74188690] and my register mobile no.[[protected]]. My lpg subside not return my bank account. Its my mistake opted out my subside. Please sir regularly return my subside my bank account.

                  I have complained to customer care of bharat gas but dont get any solution.
                  Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                    S
                    shivanimanu23
                    from Gurgaon, Haryana
                    Nov 1, 2019
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                    Address: Mayur Vihar Delhi, 110092

                    Hello team,

                    I would like to inform you that i have placed an order on my gas connection booking on 30th october and made the payment online rs, 605. But when a delivery agent come to my home, he asked me to pay extra amount rs76 to me and i paid to him 76 rs, can you please let me know i have booked my gas on 30th october and pay amount rs 605. Why i need to pay extra cost. This is a scam bhart gas cheated on me,

                    Please find the below details of my connection and booking refill no,

                    Gas connection : 62800702
                    Booking refill no : 129673
                    Registered mobile no : [protected]

                    Thank you,
                    Shivani gupta
                    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                    Nov 07, 2019
                    Updated by shivanimanu23
                    I am still waiting for answer. No one looking this matter ???
                    The petrol filling staff is behaving rudely with the customer at motipur petrol pump naubatpur Patna on 29.10.2019 at 10 am They threaten the customer with dire consequences as the staff says that they are local.
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                      D
                      Dinair
                      from Jaipur, Rajasthan
                      Nov 1, 2019
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                      Address: Air Force Station Jaipur, Jaipur, Rajasthan, 302012

                      I am a defence officer working with iaf at jaipur. On 31 oct 19 at 0710hrs on the way to my job place i had to refill my toyota etios car with petrol. On the way from jaipur army cantt to airforce station i stopped at bpcl pump m/s balaji at bani park.

                      I was attended by one mr deendayal and i asked him to fill petrol for rs 2000. He started refilling and i gave my card for payment, while looking at card swipe machine and entering the pin this gentle man pushed a switch and stopped filling. I noticed it and saw that he had filled petrol for only rs 1507. On enquiry he was rude and informed that something must have happened where as i had clearly seen that he had pressed the switch to stop refilling. He resumed filling after that. Since it was early morning no station manager was available for lodging a complaint.

                      To make easy money people like him, spoils reputation of good companies. With this experience i will never ever go to a bpcl pump again. Kindly take action against the individual so that he dosent fool around with other customers.
                      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                        S
                        sneh1
                        from Kolkata, West Bengal
                        Nov 1, 2019
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                        hand made bill

                        Address: Puspalay, Bano Manzil Road, Pahari Tola,, Harmu Road, Ranchi, Jharkhand, 834001

                        This is to inform you that the bill you provide by machine printed is white out within 15days. We need hand made or computer printed billed bill for our recored to show income tax dept at the time of scrutiny or ca at the time of audit.

                        But your manager at pump was refused to provide to same and advise to take xerox of the same.

                        This is genuine?

                        Sneh kumar poddar
                        Mobile [protected]...
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                        mangie99
                        from Pune, Maharashtra
                        Oct 30, 2019
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                        Address: 411033

                        On 09/10/2019 i booked my lpg cylinder through your android application and online paid the amount. It's been 20 days but still now i didn't get my cylinder. Every time i asked my distributor cooking aid and they said it will deliver soon but still i didn't know when they will deliver. Is this how your distributors work? Didn't they have their control over their distributors? Didn't they check whether it's delivered or not? And what is the benefit to book online and pay the price in advance? Isn't it much more convenient to wait and pay the amount on delivery time? It's a disgusting experience from your side.

                        Please look into this matter and i'm waiting for your response.
                        Complaint no: 4916116
                        Regards
                        Mangesh
                        Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                          N
                          Nasrin Bano
                          from Mumbai, Maharashtra
                          Oct 29, 2019
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                          Address: MAJHAULI RAJ,SALEMPUR, Deoria, Uttar Pradesh, 274509

                          Sir, without my consent, my above mentioned connection number has been illegally transferred to shakti bharat gas agency (Code 199500) telia kurmi, vpo - belwa babu, tahsil barhaj distt deoria u. P. (Situated at the distance of 23 km from my residence) from sumitra bharat gas agency (Code127431) majhauli raj, salempur distt deoria u. P. I request you to restore my connection at sumitra bharat gas agency majhauli raj, salempur, distt deoria. — nasrin bano w/o alauddin ahmed, ahirauli lala,
                          Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                          Sir
                          My booking no-38917 cylinder is not deliver
                          Distubuters not received call
                          Sir provide cylinder

                          Regards
                          Prabhat Kumar bishwas
                          Mobno-[protected]
                          The complaint is about cheating on fuel, I have filled full tank diesel in my i20, it's full tank capacity is 45 L, before filling diesel there was 4 points in fuel guage display it means 9-10 L, fuel station is cheating to customers.please take necessary action.
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                            Sri Music Academy
                            from Vijayawada, Andhra Pradesh
                            Oct 26, 2019
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                            Address: H. No. 109/2-146-SP&147-NP, Tirumala Emaralds, 501510
                            Website: consumer complaints.in

                            Dear sir,

                            Am a consumer of bhavani gas agency located hyderabad imbrahimpatnam constitution area. My consumer number is 39214554. Since when i am trying to get my gas subsidy amount for 6 months. The distributor and toll-free number people are not responding and helpless. Finally when i was trying on line my account unexpectedly it tapped opt-out. So, kindly solve my previous subsidy dues and cancel my opt-out. Am not in a position to lose my subsidy. It's very difficult for me. Kindly resolve as soon as possible.
                            Regards,
                            Eaga. Ramarao.
                            Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                              Purusha Power
                              from Kottayam, Kerala
                              Oct 23, 2019
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                              Address: Sf02 3rd Floor Uma Maheswari Enclave, 521104
                              Website: Bharat Gas

                              Dear sir,
                              Iam ch. Purushotham working in vijayawayda city govt. Employee last year 2018 my son suddenly that ebharat gas mobile app lo enter the button opt that means i have not to subsidy agree. Iam asking so many times gas agency persons and bharat gas company officers that complaint no. S (3451451 — 17/10/[protected] — 05/10/[protected] — 19/09/18) he say not release opt wait for after 1year today iam go to sri sai bharat gas agencies vijayawada asking release the opt matter. The propriter tell give complaint gas complaint cell. So please my problem resolved him..

                              Thank you
                              Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                              No having any bharat gas agency in my city . So i want transfer to my bharat gas connection to indane gas connection.
                              More than gas sell black and all customer are upset
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                                S
                                Shivi235
                                from Durg, Chhattisgarh
                                Oct 22, 2019
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                                My lpg (Bharat gas) account consumer no[protected] has been blocked by the agency. When i complained about the same to my regional lpg distributor, they said it was because 2 accounts were active from my name. I submitted every document asked by them which clearly mentioned that no 2nd account was active from my name. Despite continuous calls to online customer care of bharat gas no action was taken to resolve my complain. And its very difficult to buy cylinders in black. The regional distributor and the bharat gas agency are very careless regarding my complaint. Therefore i want the gas agency to quickly resolve my issue and reactivate my account.
                                Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                  yogablack1982
                                  from Coimbatore, Tamil Nadu
                                  Oct 22, 2019
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                                  Address: Coimbatore, Tamil Nadu, 641042
                                  Website: my.ebharatgas.com

                                  Good day,

                                  Self have raised several online requests to release second cylinder in bharat gas self care portal but all those requests fell in deaf ears, following are the complaint numbers received by bharat gas portals "4863436" & "4924422" but nothing has been turned out.
                                  Kindly look in to the matter and direct the distributors to release the second cylinder immediately. Thanks for the understanding.

                                  Warm regards
                                  Yogananth. P
                                  Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                    L
                                    LAKSHMIPATHI GANGATHARAN
                                    from Chennai, Tamil Nadu
                                    Oct 22, 2019
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                                    Address: 145B / 2A PETHIKUPPAM ROAD,, 601201

                                    Dear sir/madam,

                                    Please note that we are regular customer of bharat gas as per booking we are booked opt (Out of subsidy) by mistake. Kindly note below following details of my gas connection.

                                    Name : lakshmipathi g
                                    Gas consumer no. :[protected]

                                    I humbly request you kindly de-active by wrong booking opt scroll of honour.

                                    Thank you.
                                    Lakshmipathi gangatharan
                                    Maintenance
                                    +91 [protected]

                                    145b / 2a pethikuppam road,
                                    Pethikuppam village,
                                    Gummidipoondi-601201,
                                    Tiruvallur dist,
                                    Tamilnadu,
                                    Mail id :[protected]@gmail.com.
                                    Skype id :lakshmi. Pathi730
                                    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                      Sri Music Academy
                                      from Vijayawada, Andhra Pradesh
                                      Oct 19, 2019
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                                      Address: H. No. 109/2-146-SP&147-NP, Tirumala Emaralds, 501510
                                      Website: consumer complaints

                                      Dear sir,

                                      I am a consumer of bharat gas agency, which is located hyderabad, ibrahimpatnam. My consumer number is 39214554. I am not receiving subsidy amount for 6 months (Not credited to my bank account).in this regard, i asked the distributor help but was not done. Finally, when i was trying to get back my subsidy online. But by mistake, its tapped on opt-out. So, kindly solve my issue as soon as possible to get it back to subsidy, iam not in a situation to give up my subsidy.

                                      Regards,
                                      Eaga. Ramarao
                                      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                                      Mohite Gas Agency Barshi Asking Compulsory inspection for LPG installations at households & this fee is 175/- and Pipe price Rs.250/- whats is the matter and this is really compulsory.
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