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Bharat Petroleum [BPCL] Complaints & Reviews

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Updated: Aug 16, 2025
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Bharat Petroleum [BPCL] reviews & complaints page 53

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G
gaj941225
from Delhi, Delhi
Oct 10, 2019
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Address: 40 VAIBHAV KUNJ 100 FEET ROAD DAYAL BAGH, Agra, Uttar Pradesh, 282005

My connection no. Is 8143 and iam using cyclinder bharat gas and he said submit kyc at the time of submitting kyc he said connection in name of jp sharma and in my card name is registered as gajendra sharma and it is my original name gajendra sharma and in kyc documents name as gajendra sharma and paliwal flames (agra)up executive said that i have only accept jp sharma documents so the mistake is done by paliwal flames (agra)up executive and also said iam not doing an y correction.
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    R
    ramoasis
    from Patna, Bihar
    Oct 10, 2019
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    Address: ashiana digha rd near crpf camp patna, Patna, Bihar, 800024

    Mai ram kumar om sai bharat gas band hone ke baad mera connection transfer danapur bharat gas agency me hua. Jab mujhe pata chala to mai danapur bharat gas agency ke office gaya to batya gya ki apka gas per month milega aap number phone se lagaiye lagane ke baad 50 times call kiye or 1 time vendor ke dawara pauchaya gaya or vendor ke dawara 50rs extra manga gya nhi dene pe bola gya ki agle baar gas pauchane nhi aunga 5 monthas number lagane pe 3 monts subcdd a/ c me aya or gas nhi aya jab se om sai bhart gas band huya tab se danapur bharat gas se nunber lagane pe aaj tak 1 baar hi cylendar mila hi aaj danapur bharat gas ke owner se baat krne par jawab mila ki aap noc le lijiye noc lene ke liye unke office gaya (Vikash) se jawab mila ki bharat gas agency ke upper se dabaw hi noc nhi dene ka. Aaj mai 9 months se market se 1200 rs me cylendar kharid kar khana bana raha hu eski bharpai bharat gas company karegi ki mujhe court ka saran lena padega jald se jald reply dijiyega
    Name - ram kumar
    Consumer no[protected]
    Mob [protected]
    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
    Dear sir,

    i want infomed you, your deliver boy not a proper way hand over cyilender.cyilnder weight less.my consumer no[protected]nagendar mishra.)

    thanks
    I booked online gas through bpcl app and paid amount using Gpay 657.50, amount dedcuted from my account and credited to billdesk bpcl upi id. I have confirmation sms from ICICI bank. But payment status in app is shown as pending. Haven't received any response from bpcl also. Please resolve this issue.

    danapur bharat gas se noc lene hetu - Comment #3562346 - Image #0
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      P
      Prasanta7843
      from Mumbai, Maharashtra
      Oct 10, 2019
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      Address: Dhanbad, Jharkhand

      Month of August i was booked for refiling but refill cylinder not delivered till date.At the same time two cash memo generate first 30th September outer 3rd October, i have message in my phone.This type work doing your gas agency and deliveryman i think it is planed.They are sail customer cylinder in other side.Now i have no gas for cooking.
      +2 photos
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        M
        Maxy Anthony
        from Kodungallur, Kerala
        Oct 9, 2019
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        Address: H.No. 5, Wd No III, Vennoorpadam, Annamanada Panchayath, (near Kallur Jn), Thrissur dist -680741, Thrissur, Kerala, 680741

        Sir,
        This refer's to my complaint dtd 24th aug 2019 thru consumer complaints to bpcl and subsequent mail from consumer complaints to me that the mail has been fwdd. To bpcl on the above mentioned subject which has mention that it will take several days.

        Now it's almost 2 mths since i hv raised the complaint and i hv not received any reply or query from the bpcl customer care regarding the complaint.

        Therefore this is a reminder on the above matter.
        Thanks
        Pr maxy anthony thaivalappil
        Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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          K
          kanhap2
          from Delhi, Delhi
          Oct 8, 2019
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          Address: H.no.88 Ideal Campus Indus Town, Ratanpur Mishrod, Bhopal, Madhya Pradesh, 462026

          My consumer no.[protected]/09/2019 we have facing issue regarding cylinder knob short that cause after regulator gas not release then we contact to our agency (Shiva bharat gas service bhopal).
          Service engineer visit at home & inspect cylinder or regulator. He find out cylinder knob short & put stone at cylinder knob after that fix regulator & suggest to my wife in case face this type of issue follow this process (Put stone & after that install regulator)
          Today when we replace the cylinder & facing same problem (Gas not release from cylinder cause of cylinder knob short) put stone or install regulator that time stone slip from knob & gas leakage from cylinder continuous in kitchen very trouble situation that time or cylinder remove from home. Big dangerous this type of suggestions
          May very big loss in case of cylinder blast
          Please resolve this problem
          Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
          Dear sir my complaint my cylender is not delivering at home
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            K
            Kasturi D
            from Sangareddi, Telangana
            Oct 6, 2019
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            Address: Hyderabad, Andhra Pradesh

            Hi, i booked a refill service from bharat gas logs and paid online by google pay. Payment crashed at bharat gas and status of payment is shown as pending, but i didn't get money back. Could you help in getting refund.

            Also usually when any payment via googlepay is not a success we get immediate refund, but this time it didn't happen. So it seems to be a case with bharat gas website.

            Please help
            +1 photos
            Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
            My gas card c.no. 10410 in sirsi, Karnataka 581401 name : Girish Madgeri (as per Aadhar) but in my gas card, made a spelling mistake as " grirish" so please amend to correction my name "Girish"
            thank you

            paid booking amount by google pay, but got status of payment pending - Comment #3554149 - Image #0
            I have book my gas rifil on 14 sep 2019, but gas has not been delivered.
            my refill id-[protected]
            my order number-25582
            booking date 14-sep-2019
            consumer name c.k. manikpuri
            consumer no.[protected]

            paid booking amount by google pay, but got status of payment pending - Comment #3558654 - Image #0
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              L
              luckiy83
              from Mumbai, Maharashtra
              Oct 4, 2019
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              Address: Maango, Jamshedpur, East Singhbhum, Jharkhand, 831012

              I have online booked the cylinder through bharat gas app on 03/10/2019 and today (04/10/2019) i got the message at evening around 5:00 pm that cylinder is delivered to me. But in reality no cylinder is delivered to me. It is a complete cheating the customers case, i need your kind attention to this issue and provide me the quick resolution in this respect. Even in bharat gas app it is mentioned that the delivery has been done to me. Why this type of cheating and harassment is being done by bharat petroleum gas with their customers. Please provide me the immediate resolution on this.

              My contact no - [protected] / [protected]
              +1 photos
              Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
              Liligal business for petroleum with kerosene sale to customer in own house
              That person is local rowady
              Mr Murugan s/o Arumugam (padiyappa nick name for father)
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                J
                Jakarta
                from Mumbai, Maharashtra
                Oct 4, 2019
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                Address: Rajdhai, Scheme-12, Building -28/01, Yamunanagar, Nigdi, Pune-44, 411044

                Hi, I have received text message from BPCL that online payment is to be done. Booking no.- 148648.
                But when I open the link for doing payment, it says, status is pending.

                My email ID - sudhakar.[protected]@yahoo.com

                Contact -
                [protected]

                Please assist at earliest, thank you.
                +1 photos
                I ordered refill from bharat gas app I make payment amount deducted from my account but payment status showing pending on bharat gas app.
                Transaction ID is HDFE454159C7DA34317B1FAED70876665AA

                unable to do online payment for raka gas - Comment #3554504 - Image #0
                unable to do online payment for raka gas - Comment #3554504 - Image #1
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                  D
                  D00anish
                  from Mumbai, Maharashtra
                  Oct 3, 2019
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                  Address: New Delhi, Delhi, 110025

                  Dear sir/madam i would like to informed you i complain about my gas cylinder my cylinder is not delivered i booked my cylinder on 13/september 2019 my distributer friends gas service in new delhi he is not solved my problem and didn't attend my call also my booking number (83445) please solved my problem immediately i want an big actions about bharat gas service
                  Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                  Oct 03, 2019
                  Updated by D00anish
                  On website
                  Bharat gas ebooking website has no option to cancel gas cylinder booking...
                  Also after failing online transaction order converts into cash on delivery mode...
                  Email:[protected]@gmail.com
                  contact:[protected]
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                    V
                    vikram.1994
                    from Noida, Uttar Pradesh
                    Sep 30, 2019
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                    Address: Hailymandi,Jatauli, 122504

                    Dear sir/madam,
                    I want to complain against the bharat gas service, jatauli_haily mandi.
                    I have already booked a cylinder (Refill booking no: 16176)
                    On wednesday 25/09/2019 (07:51am) i booked my lpg cylinder through your booking system no_[protected]. It's been 6 days but still now i didn't get my cylinder.
                    As per the distributor not booked my lpg cylinder?
                    Please look into this matter and i'm waiting for your response.
                    Regards
                    Baby devi
                    Home no-68, word no-08, vpo-jatauli,
                    Pataudi, gurgaon-122504
                    Leand mark-now joti high school_jatauli
                    Reg. Mobile. No - [protected]_vikram
                    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                      A
                      Aman@king
                      from Noida, Uttar Pradesh
                      Sep 30, 2019
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                      Address: E-2/920 Gali No -14 4th pusta sonia vihar, New Delhi, Delhi, 110094

                      Sir/madam, it is to be informed that my bharatgas distributor is priyanka gas services, 1/604-5 hamilton road kashmere gate. The mobile no. Registered with gas agency has been lost about 1 year ago. I had complaint several times to change my mobile no. By submitting the form several times but they didn't do it till now. I am having problem while gas booking. And i have complaint about it to my gas agency but didn't get any satisfying response. So, please solve this problem as soon as possible consumer no. 17644 my current mobile no. [protected] address - e-2/920 gali no 14 sonia vihar delhi -110094
                      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                        வேலாயுதம் சகாப் தம்
                        from Mumbai, Maharashtra
                        Sep 29, 2019
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                        Address: 68/6 Levinjipuram, First street, Thoothukudi, Tamil Nadu, 628003

                        I am living in thoothukudi, tamil nadu and i am a cylinder consumer of bharat gas. Bharat gas is delivering via sri ranga gas agency distribution code : 115382. I was booked cylinder on 26
                        22/09/2019. Cash memo no 11880. Today delivery boy came for delivering, delivery boy asking extra money rs.50 for delivering cylinder. I refused he takes cylinder and return without delivering. My home is near below 5km from agency. Please take necessary steps.
                        Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                          K
                          khaja sayeed
                          from Delhi, Delhi
                          Sep 28, 2019
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                          Address: 7-1-17/1, 509001

                          Today i. E. On 29/9/19, visited the premises of the mahabubnagar gas agency to surrender the documents along with cylinders and take confirmation on the eve of my transfer to hyderabad. But it is sad to note that the agency has declared the self declared holiday, since it is an emergence service. A paper board affixed on the main gate notifying the same. My humble request is to take action against the said agency for self declared holiday, causing inconvenience.
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                          Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                            D
                            DEVENDRA JAIN01
                            from Valsad, Gujarat
                            Sep 27, 2019
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                            Address: ASHA VASAN BHANDAR BHADakmora silvassa rd vapi, 396195

                            I devendra jain m a registerd sub agent for selling of 5kg gas cylinder . The c p gas service in vapi who is distributer in vapi gujarat is not supplying me 5kg refills as orders are placed and the workers are making arguements with me for not supplying saying tat i should load the gas cylinders in my bike and take the refills from his office
                            Sep 27, 2019
                            Updated by DEVENDRA JAIN01
                            PLZZ DONT TELL ME TO CALL SMART SERVICE AND ALL YOUR CUSTOMER CARE NUMBERS ARE FAKE I ALREADY TRIED EVERYTHING OUT
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                              A
                              Amar Nibscoolbuddy
                              from Mumbai, Maharashtra
                              Sep 27, 2019
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                              Address: 800002

                              I had booked my lpg cylinder on 16th sept but still i cant receive it till date.
                              I had also lodge a complaint against it 4 days back but it can't give any satisfactory answer.
                              They said your cylinder is out for delivery and contact your branch.
                              At branch they didn't pick up the call.
                              Kindly look in the matter.
                              Consumer name - mithilesh kumar singh
                              Consumer i'd 20223
                              Dealer name - r k enterprises
                              Patna bihar
                              Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                              Bharat Petroleum [BPCL] Complaint Status Update [ID: 2460884]
                              उपरोक्त कंप्लेन का कोई रेस्पांस नही आया है अब तक ।
                              क्या मैं भरोसा करूं या एक फॉर्मेलिटी समझ कर अवसाद में रहूँ।
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                                H
                                Hardik Atmande
                                from Pune, Maharashtra
                                Sep 26, 2019
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                                Address: Bharat petroleum , near medical college untkhana Nagpur, Nagpur, Maharashtra, 440009
                                Website: www.bharatpetroleum.com

                                Date[protected]
                                I asked the fuel boy to fill petrol worth 180, earlier one man had filled petrol worth ₹80 when my turn came, the fuel boy engaged me in talk and started the meter from 80 and hence petrol worth ₹100 was filled but he took 180 when i argued with him then at first he said it's not his mistake and then filled petrol worth ₹20 more.. But still i was at loss of ₹60.. Pls do something to expose these people
                                Petrol pump is located at untkhana road bharat petrol pump


                                My name: hardik atmande
                                Phone number :[protected]
                                Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                  C
                                  Chermakophilip
                                  from Ranchi, Jharkhand
                                  Sep 26, 2019
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                                  Address: Pokhraha Kalan, Palamu, Jharkhand, 822101

                                  Hi my name is philip and i'm complaining on behalf of my dad mr. Marcel lakra you consumer for bhart gas.

                                  My dad is a retired peon of a pvt school and he is 60+ of age

                                  By mistake he just clicked on opt out subsidy and now he is not getting subsidy.

                                  How can you expect a 60+ of age and a retired peon of pvt school can opt out subsidy.

                                  He is hardly living alone and has all we give to live in.

                                  So its a humble request to you all to please kindly deactivate the opt out subsidy from ny dad's account. And please deposit the subidy for the previous gas he has booked.

                                  Thanks

                                  Philip lakra on behalf of mr. Marcel lakra

                                  Philip lakra [protected]
                                  Marcel lakra [protected]
                                  Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                    Ravigadiya
                                    from Bengaluru, Karnataka
                                    Sep 25, 2019
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                                    Address: TAL JAMKHED, 413201

                                    I was booked my gas cylinder online on 29.08.2019 vide booking no 125212. Today ie on 25.09.2019 i was received messages that - your booking no 125212 lpg cylinder was delivered on 25.09.2019.in fact i was not yet received my cylinder yet.

                                    Please let me know where is my cylinder? Whether the delivery men has wrongly delivered it to anyone other person or what?

                                    Please arrange delivery of my cylinder to me urgently.
                                    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                      A
                                      AMOL SAGARE
                                      from Delhi, Delhi
                                      Sep 23, 2019
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                                      Address: Morya Bharat Gas. Shop # 35, Harshad Heights, opp. Gawade Petrol Pump, Gawade Nagar, Chinchwad, Pimpri-Chinchwad, Maharashtra 411033 Contact No.095612 41414, 411033

                                      We booked gas on 15.09.09 through umang app vide ref no.[protected]. But so far gas was not delivered till date. On 21 september we inquired, agency told that gas will be delivered within two days. Once again today we inquired personally in dealer office, they told it will be delivered in 2-3 hrs but till time gas not received from agency. Why the agency taking lightly everything? Please reply...

                                      Consumer no. 60144872 in the name of amol prakash sagare
                                      Distrubutor name : morya bharat gas.
                                      Address : shop # 35, harshad heights, opp. Gawade petrol pump, gawade nagar, chinchwad, pimpri-chinchwad, maharashtra 411033
                                      Contact no.[protected]
                                      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                        S
                                        sivabasava
                                        Sep 23, 2019
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                                        Address: Mico Layout, Bangalore, Karnataka, 560076

                                        Just now 22-sep-2019 got a call from bharat gas agency call center asking for inspection and saying rs 177/- is the inspection fee.

                                        They are saying its mandatory, and i dont see any news channel report or news paper report for the same.

                                        I wonder is it a scam? As there is no public info what so ever.

                                        I read on-line that this is mandatory and is a way to mint money from the people.

                                        Thanks.
                                        Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                                        Hi, i have booked cylinder on 15.05.19..but still now not deliver.. coming thursday we will plan to go to tirupathi and return back sunday only..
                                        pls ask your team to deliver before wednesday...

                                        inspection charges in btm bangalore - Comment #3543075 - Image #0
                                        REQUEST ID No. 70713187 . kindly look into the matter.
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