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Bharat Petroleum [BPCL] Complaints & Reviews

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Updated: Nov 1, 2025
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Bharat Petroleum [BPCL] reviews & complaints page 53

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S
sourav2348
Oct 15, 2019
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This was regarding malpractices being adopted by bharat petroleum distiributor banani gas with consumer number 5160. As per complaint raised against bharatgas with reference id 4880482 and 4869209. We raised the complaint twice. I am senior citizen and been troubled by your distributor. We are going to your distributor agency every day and we called customer care three time already and raised two complaints already. We are receiving an email that complaint is resolved and gas has been delivered to our address on 12-oct-2019. We were physically present in address and it seems the gas delivery person never came to our residence. Now it is a harassment on us and we are being lacking shortage of gas as both of our cylinder are almost empty. This is damage the reputation and trust on your reputed brand. Please act immediately
Oct 15, 2019
Complaint marked as Resolved 
We visited the banani distributor outlet and finally got the mobile number of deliveryman. Called him and asked for cylinder delivery and after lot of phone call, we got the cylinder delivered on 15-Oct-2019. The gas was booked on 11-Sep-2019.
Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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    J
    Joel paikada
    from Rajkot, Gujarat
    Oct 14, 2019
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    Address: Hardoi, Uttar Pradesh, 241001

    I am a resident of a 51 avas vikas colony, hardoi, uttar pradesh. My neighbour residents of a 50 avas vikas colony mr. Anand agarwal and his two sons are indulged in illegal refiling of gas cylinders since a very long time in their own residence a 50 avas vikas colony. When they do it the gas gets leaked in the nearby houses and there's no fire safety option available in houses and it's very dangerous for neighbours. Even after the oral request by me they haven't stopped it and most of the time they quarreled with the neighbours. His family has a criminal background so they don't mind and respond to descent request of neighbours. Sir, we feel very unsafe since it's a regular exercise of them so it's my humble request to take action against them so that we can live safely. It's a humble request to you to keep my identity disclosed as i'm his just neighbour.
    Thanking you
    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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      P
      patnikamit
      from Pune, Maharashtra
      Oct 14, 2019
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      Address: Pune, Maharashtra, 411028

      Regarding reverse from None Subsidy in LPG to Subsidy category.I have opted OUT OF SUBSIDY by mistake through online. I want to get subsidy now. Name-Amit patni, My consumer No.69083451, Distributor Name - ADITYA BHARATGAS AGENCY, Pune, Maharashtra, Mob. No.[protected], Mail ID- [protected]@gmail.com.
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        R
        rakesh.kmr
        from New Delhi, Delhi
        Oct 12, 2019
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        Address: 553 sunlight colony 2 hari nagar ashram new delhi 110014, New Delhi, Delhi, 110014

        Dear sir /mam
        I have applied for the refill of cylinder but not delivery at my premises. i am repeated take up with vendor Rahul gas agengy they are refused to deliver and Nodal officer not revert any comment against this matter
        Kindly arrange on priority my cylinder got empty
        Pls check and revert
        Customer no 12583
        Customer ID 25489151
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          G
          gaj941225
          from Delhi, Delhi
          Oct 10, 2019
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          Address: 40 VAIBHAV KUNJ 100 FEET ROAD DAYAL BAGH, Agra, Uttar Pradesh, 282005

          My connection no. Is 8143 and iam using cyclinder bharat gas and he said submit kyc at the time of submitting kyc he said connection in name of jp sharma and in my card name is registered as gajendra sharma and it is my original name gajendra sharma and in kyc documents name as gajendra sharma and paliwal flames (agra)up executive said that i have only accept jp sharma documents so the mistake is done by paliwal flames (agra)up executive and also said iam not doing an y correction.
          Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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            R
            ramoasis
            from Patna, Bihar
            Oct 10, 2019
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            Address: ashiana digha rd near crpf camp patna, Patna, Bihar, 800024

            Mai ram kumar om sai bharat gas band hone ke baad mera connection transfer danapur bharat gas agency me hua. Jab mujhe pata chala to mai danapur bharat gas agency ke office gaya to batya gya ki apka gas per month milega aap number phone se lagaiye lagane ke baad 50 times call kiye or 1 time vendor ke dawara pauchaya gaya or vendor ke dawara 50rs extra manga gya nhi dene pe bola gya ki agle baar gas pauchane nhi aunga 5 monthas number lagane pe 3 monts subcdd a/ c me aya or gas nhi aya jab se om sai bhart gas band huya tab se danapur bharat gas se nunber lagane pe aaj tak 1 baar hi cylendar mila hi aaj danapur bharat gas ke owner se baat krne par jawab mila ki aap noc le lijiye noc lene ke liye unke office gaya (Vikash) se jawab mila ki bharat gas agency ke upper se dabaw hi noc nhi dene ka. Aaj mai 9 months se market se 1200 rs me cylendar kharid kar khana bana raha hu eski bharpai bharat gas company karegi ki mujhe court ka saran lena padega jald se jald reply dijiyega
            Name - ram kumar
            Consumer no[protected]
            Mob [protected]
            Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
            Dear sir,

            i want infomed you, your deliver boy not a proper way hand over cyilender.cyilnder weight less.my consumer no[protected]nagendar mishra.)

            thanks
            I booked online gas through bpcl app and paid amount using Gpay 657.50, amount dedcuted from my account and credited to billdesk bpcl upi id. I have confirmation sms from ICICI bank. But payment status in app is shown as pending. Haven't received any response from bpcl also. Please resolve this issue.
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              P
              Prasanta7843
              from Mumbai, Maharashtra
              Oct 10, 2019
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              Address: Dhanbad, Jharkhand

              Month of August i was booked for refiling but refill cylinder not delivered till date.At the same time two cash memo generate first 30th September outer 3rd October, i have message in my phone.This type work doing your gas agency and deliveryman i think it is planed.They are sail customer cylinder in other side.Now i have no gas for cooking.
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                M
                Maxy Anthony
                from Kodungallur, Kerala
                Oct 9, 2019
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                Address: H.No. 5, Wd No III, Vennoorpadam, Annamanada Panchayath, (near Kallur Jn), Thrissur dist -680741, Thrissur, Kerala, 680741

                Sir,
                This refer's to my complaint dtd 24th aug 2019 thru consumer complaints to bpcl and subsequent mail from consumer complaints to me that the mail has been fwdd. To bpcl on the above mentioned subject which has mention that it will take several days.

                Now it's almost 2 mths since i hv raised the complaint and i hv not received any reply or query from the bpcl customer care regarding the complaint.

                Therefore this is a reminder on the above matter.
                Thanks
                Pr maxy anthony thaivalappil
                Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                  K
                  kanhap2
                  from Delhi, Delhi
                  Oct 8, 2019
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                  Address: H.no.88 Ideal Campus Indus Town, Ratanpur Mishrod, Bhopal, Madhya Pradesh, 462026

                  My consumer no.[protected]/09/2019 we have facing issue regarding cylinder knob short that cause after regulator gas not release then we contact to our agency (Shiva bharat gas service bhopal).
                  Service engineer visit at home & inspect cylinder or regulator. He find out cylinder knob short & put stone at cylinder knob after that fix regulator & suggest to my wife in case face this type of issue follow this process (Put stone & after that install regulator)
                  Today when we replace the cylinder & facing same problem (Gas not release from cylinder cause of cylinder knob short) put stone or install regulator that time stone slip from knob & gas leakage from cylinder continuous in kitchen very trouble situation that time or cylinder remove from home. Big dangerous this type of suggestions
                  May very big loss in case of cylinder blast
                  Please resolve this problem
                  Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                  Dear sir my complaint my cylender is not delivering at home
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                    K
                    Kasturi D
                    from Sangareddi, Telangana
                    Oct 6, 2019
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                    Address: Hyderabad, Andhra Pradesh

                    Hi, i booked a refill service from bharat gas logs and paid online by google pay. Payment crashed at bharat gas and status of payment is shown as pending, but i didn't get money back. Could you help in getting refund.

                    Also usually when any payment via googlepay is not a success we get immediate refund, but this time it didn't happen. So it seems to be a case with bharat gas website.

                    Please help
                    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                    My gas card c.no. 10410 in sirsi, Karnataka 581401 name : Girish Madgeri (as per Aadhar) but in my gas card, made a spelling mistake as " grirish" so please amend to correction my name "Girish"
                    thank you
                    I have book my gas rifil on 14 sep 2019, but gas has not been delivered.
                    my refill id-[protected]
                    my order number-25582
                    booking date 14-sep-2019
                    consumer name c.k. manikpuri
                    consumer no.[protected]
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                      luckiy83
                      from Mumbai, Maharashtra
                      Oct 4, 2019
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                      Address: Maango, Jamshedpur, East Singhbhum, Jharkhand, 831012

                      I have online booked the cylinder through bharat gas app on 03/10/2019 and today (04/10/2019) i got the message at evening around 5:00 pm that cylinder is delivered to me. But in reality no cylinder is delivered to me. It is a complete cheating the customers case, i need your kind attention to this issue and provide me the quick resolution in this respect. Even in bharat gas app it is mentioned that the delivery has been done to me. Why this type of cheating and harassment is being done by bharat petroleum gas with their customers. Please provide me the immediate resolution on this.

                      My contact no - [protected] / [protected]
                      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                      Liligal business for petroleum with kerosene sale to customer in own house
                      That person is local rowady
                      Mr Murugan s/o Arumugam (padiyappa nick name for father)
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                        J
                        Jakarta
                        from Mumbai, Maharashtra
                        Oct 4, 2019
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                        Address: Rajdhai, Scheme-12, Building -28/01, Yamunanagar, Nigdi, Pune-44, 411044

                        Hi, I have received text message from BPCL that online payment is to be done. Booking no.- 148648.
                        But when I open the link for doing payment, it says, status is pending.

                        My email ID - sudhakar.[protected]@yahoo.com

                        Contact -
                        [protected]

                        Please assist at earliest, thank you.
                        I ordered refill from bharat gas app I make payment amount deducted from my account but payment status showing pending on bharat gas app.
                        Transaction ID is HDFE454159C7DA34317B1FAED70876665AA
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                          D
                          D00anish
                          from Mumbai, Maharashtra
                          Oct 3, 2019
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                          Address: New Delhi, Delhi, 110025

                          Dear sir/madam i would like to informed you i complain about my gas cylinder my cylinder is not delivered i booked my cylinder on 13/september 2019 my distributer friends gas service in new delhi he is not solved my problem and didn't attend my call also my booking number (83445) please solved my problem immediately i want an big actions about bharat gas service
                          Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                          Oct 03, 2019
                          Updated by D00anish
                          On website
                          Bharat gas ebooking website has no option to cancel gas cylinder booking...
                          Also after failing online transaction order converts into cash on delivery mode...
                          Email:[protected]@gmail.com
                          contact:[protected]
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                            V
                            vikram.1994
                            from Noida, Uttar Pradesh
                            Sep 30, 2019
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                            Address: Hailymandi,Jatauli, 122504

                            Dear sir/madam,
                            I want to complain against the bharat gas service, jatauli_haily mandi.
                            I have already booked a cylinder (Refill booking no: 16176)
                            On wednesday 25/09/2019 (07:51am) i booked my lpg cylinder through your booking system no_[protected]. It's been 6 days but still now i didn't get my cylinder.
                            As per the distributor not booked my lpg cylinder?
                            Please look into this matter and i'm waiting for your response.
                            Regards
                            Baby devi
                            Home no-68, word no-08, vpo-jatauli,
                            Pataudi, gurgaon-122504
                            Leand mark-now joti high school_jatauli
                            Reg. Mobile. No - [protected]_vikram
                            Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                              A
                              Aman@king
                              from Noida, Uttar Pradesh
                              Sep 30, 2019
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                              Address: E-2/920 Gali No -14 4th pusta sonia vihar, New Delhi, Delhi, 110094

                              Sir/madam, it is to be informed that my bharatgas distributor is priyanka gas services, 1/604-5 hamilton road kashmere gate. The mobile no. Registered with gas agency has been lost about 1 year ago. I had complaint several times to change my mobile no. By submitting the form several times but they didn't do it till now. I am having problem while gas booking. And i have complaint about it to my gas agency but didn't get any satisfying response. So, please solve this problem as soon as possible consumer no. 17644 my current mobile no. [protected] address - e-2/920 gali no 14 sonia vihar delhi -110094
                              Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                வேலாயுதம் சகாப் தம்
                                from Mumbai, Maharashtra
                                Sep 29, 2019
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                                Address: 68/6 Levinjipuram, First street, Thoothukudi, Tamil Nadu, 628003

                                I am living in thoothukudi, tamil nadu and i am a cylinder consumer of bharat gas. Bharat gas is delivering via sri ranga gas agency distribution code : 115382. I was booked cylinder on 26
                                22/09/2019. Cash memo no 11880. Today delivery boy came for delivering, delivery boy asking extra money rs.50 for delivering cylinder. I refused he takes cylinder and return without delivering. My home is near below 5km from agency. Please take necessary steps.
                                Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                  khaja sayeed
                                  from Delhi, Delhi
                                  Sep 28, 2019
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                                  Address: 7-1-17/1, 509001

                                  Today i. E. On 29/9/19, visited the premises of the mahabubnagar gas agency to surrender the documents along with cylinders and take confirmation on the eve of my transfer to hyderabad. But it is sad to note that the agency has declared the self declared holiday, since it is an emergence service. A paper board affixed on the main gate notifying the same. My humble request is to take action against the said agency for self declared holiday, causing inconvenience.
                                  Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                    DEVENDRA JAIN01
                                    from Valsad, Gujarat
                                    Sep 27, 2019
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                                    Address: ASHA VASAN BHANDAR BHADakmora silvassa rd vapi, 396195

                                    I devendra jain m a registerd sub agent for selling of 5kg gas cylinder . The c p gas service in vapi who is distributer in vapi gujarat is not supplying me 5kg refills as orders are placed and the workers are making arguements with me for not supplying saying tat i should load the gas cylinders in my bike and take the refills from his office
                                    Sep 27, 2019
                                    Updated by DEVENDRA JAIN01
                                    PLZZ DONT TELL ME TO CALL SMART SERVICE AND ALL YOUR CUSTOMER CARE NUMBERS ARE FAKE I ALREADY TRIED EVERYTHING OUT
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                                      Amar Nibscoolbuddy
                                      from Mumbai, Maharashtra
                                      Sep 27, 2019
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                                      Address: 800002

                                      I had booked my lpg cylinder on 16th sept but still i cant receive it till date.
                                      I had also lodge a complaint against it 4 days back but it can't give any satisfactory answer.
                                      They said your cylinder is out for delivery and contact your branch.
                                      At branch they didn't pick up the call.
                                      Kindly look in the matter.
                                      Consumer name - mithilesh kumar singh
                                      Consumer i'd 20223
                                      Dealer name - r k enterprises
                                      Patna bihar
                                      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                                      Bharat Petroleum [BPCL] Complaint Status Update [ID: 2460884]
                                      उपरोक्त कंप्लेन का कोई रेस्पांस नही आया है अब तक ।
                                      क्या मैं भरोसा करूं या एक फॉर्मेलिटी समझ कर अवसाद में रहूँ।
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                                        Hardik Atmande
                                        from Pune, Maharashtra
                                        Sep 26, 2019
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                                        Address: Bharat petroleum , near medical college untkhana Nagpur, Nagpur, Maharashtra, 440009
                                        Website: www.bharatpetroleum.com

                                        Date[protected]
                                        I asked the fuel boy to fill petrol worth 180, earlier one man had filled petrol worth ₹80 when my turn came, the fuel boy engaged me in talk and started the meter from 80 and hence petrol worth ₹100 was filled but he took 180 when i argued with him then at first he said it's not his mistake and then filled petrol worth ₹20 more.. But still i was at loss of ₹60.. Pls do something to expose these people
                                        Petrol pump is located at untkhana road bharat petrol pump


                                        My name: hardik atmande
                                        Phone number :[protected]
                                        Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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