Bharat Petroleum [BPCL] Complaints & Reviews

Sir
My gas cylinder was booked on 20th aug and i made complaint of non delivery on 31st. My complain number 4671805.
Later i made enquiry of my request on 4th september and the customer representive said the complain number is closed with comment that delivery has been done.
But i have not received it yet. I asked him to refer it to higher authority.
I am not getting what is going on such a poor transparency. It seems some racket is working amf without any information, my complaint is closed. Still i am waiting for the gas cylinder.
A paid (Availing subsidy) consumer is facing such issue, so what would happen for an ujjala beneficiary. Most astonishing, i dont have a way to redress my issue.

Sridhar

Dear sir

My name is philip lakra son of mr marcel lakra who is a consumer of bharat gas on behalf of whom i'm writting this application

My dad is 60 + and a retired person who is living along and his all the expenses are been bested by me

By mistake i am wrongly clicked give up subsidy august 2019 from then my dad is not getting any subsidy. I kindly request you to deactivate give up subsidy. I want to avail subsidy cylinders. So this is humble request to you please deactivate from out of subsidy. I given request letter also to the distributor and also talked to constomer care but they both told there is no option to change. Pls inform further what can i do to cancel the give up subsidy.

Consumer name : marcel lakra
Consumer number:[protected]
Consumer id:[protected]
Registered mobile no: [protected]
Gmail id: philip. [protected]@gmail.com
Domestic distributor: khusi bharat gas
Address: daltolganj district: palamu, jharkhand 822101

Kindly change my LPG connection to subsidy category because I have clicked opt out of subsidy by mistake in the online . I am Requesting to you deactivate for "Scroll of Honour" OPT (Out of Subsidy)
Consumer no:222991
Consumer Name: Panu ganti.Padma
Consumer Id:54876965
Distributer Name: Prethi gas agency A/c Ananth gas

Hi,

I have applied for new bharat gas connection in bangalore electronic city phase 2 area. The name of the distributor is shree raksha gas agency-560099. From last two weeks the status is showing documents under verification. No action has been taken by bharat gas customer care. My new gas connection id is: 69843602

Please resolve this issue asap.

Bharat gas customer care please take some strict action and verify my documents. What is the use of online system if it is taking weeks just to verify the documents?

Cylinder not delivered
I, makhan jha, consumer of jai harsh bahuguna gas agency address of the agency is shop no 12&14 black h362 sector 22, gautam budh nagar up 202301 had booked my refill on 27th aug, 2019. And trying to call the agency but no one is picking up the call and not get any kind of information from the agency side and in 1 or 2 days my running cylinder will be over too i did a online payment to through app my consumer no is 38592959
Refill id is [protected]
And the order no is 64951

I have shifted to kharghar now, and require a new bharat gas connection.
I am a bharat gas customer. I lost my bharat gas connection related papers during my shifting. I do not remember my consumer id. However, my mobile number is registered with bharat gas department. This may be used by bharat gas to share a retrieve my consumer details.

Request bharat gas to retrieve my information from my phone number.
br...

I had booked a cylinder and service provider sold my cylinder to anyone else.
I recieved subsidy in my account but have not recieved my cylinder. Message I recieved is below:

Subsidy transfer has been initiated to your bank a/c by BPCL under DBTL Scheme for LPG cylinder delivered by cash memo 98431 of 07/08/2019.

I had booked my refill on 4.8.2019 and received booking no.36835 and was to receive delivery on 7/8 but to no avail. Nowhere 14/8 and 21/8 have gone but no delivery effected. Repeated calls to your gas agency only assurances. The van driver has given delivery 500 mts from my house but refuses to deliver to me. Repeated calls go unanswered.

Dear sir/madam,
My full name is maxy anthony thaivalappil and i am residing at vennoorpadam, annamanada panch, thrissur, kerala

My gas connection is from govind bharat gas agency at koratty, thrissur. Some 1-2 mths. Back i visited the agency as
I wanted a name correction as my name was appearing as maxy anthony with surname missing i. E. Thaivalappil was missing from the name and appearing as thaivalappil house in the address section.

When i checked with the staff how it happened they shared it was taken from the previous tv issued from hp kumar gas agency, thrissur. When i checked with the staff about the procedure for name correction, they shared that you have to submit three docs i. E.
1) fill the kyc form
2) obtain and submit the one and same person certificate from the village officer and no other attested document, not even the affidavit from the notary.
3) copy of proof of identity such as aadhaar card.

Now when i visited the alathur vill office, and showed my documents to the village offr., he informed me that the docs clearly prove that you are one and the same person. Therefore, i cannot issue you the one and same person certificate.in fact he further added that if he was in my place he would staged a protest or would have got the govind bharat gas agency closed.

When i went back to the agency and shared that the one and same person certificate is not required in my case as the village officer as stated that you are already one and same from the docs, which they too agreed upon, but they were adamant on myself getting the one and same person certificate blank format typed and submitted to them as it is mandatory procedural requirement.

I am ready to submit the 1st and 2nd docs mentioned above i. E. Filled kyc form and the proof of identity (Aadhaar card) which has the full name.

I cannot submit the one and same certificate as the village officer's has clarified it to me. I also asked the staff that i can get them connected to the concerned village officer that too using my mobile to clarify the matter to their satisfaction but they were hesitant and still adamant on getting the blank format of the one and same person typed and submitted to them by myself.

Therfore, i am humbly requesting your intervention to clarify the matter to the staff of the govind bharat gas agency to not insist on the one and same cert. Which is not required as per clarificatoon provided by the alathur village officer (Which i am still asking yourselves to clarify the matter telephonically if not satisfied) and accept the other 2 docs they asked for and enable the process of the name correction in my case at the earliest

Thanking you
Maxy anthony thaivalappil

Dear sir, my name is arvind kumar and i have a gas connection with company bharat gas limited from chinhat lucknow. Distributor chinhat bharat gas, my copy number is 63136307 the gas cylinder company is not delivering the cylinder to my house when talking in the company, the company avoids please look in this matter and help us thank you in advance

Hi,
I have lost my passbook of gas connection of bharat gas company and document i have received which was given at the time of new gas connection.
Even i dont able to remember my gas consumer number.
Is there any way to get a gas passbook as well other necessary details?
Thank u in advance for helping me on this.
Please resolve my query on priority so i can book a gas cylinder.

With due respect i want to say that i am a consumer of your gas agency jindal bharat gas agency muradnagar. My consumer number is 16315 by the name of mr. Mohd tahir. I have booked a delivery for the delivery on dated 08/08/2019. But they neither send me any delivery at time nor give me satisfactory answer about that. I have tried many time on phone for delivery. But no response. I am in very much trouble. Tell me is this type of attitude is appropriate with the customer?

Please draw your kind attention in this matter. I will be thankful to you

Sir, my name is lilly celsha, i select opt out of subsidy by mistake, so kindly request u to cancel my opt out request. I am requesting you to help me soon.
My detail about connection is mentioned below:

Consumer no : 99762218
Consumer name :lilly celsha
Distributor code : 134380
Distributor name : m/s kunjachan bharat gas
Kakkanad, kochi-682030

Hi,

Against lpg booking reference number 41599 on dt 16.08.19, still not received the lpg fillings syclender from agency mr. Bharadwaj gas & also not any information from agency. Now my running syclender will be finished one / two days.

Pls help to get the filling syclender from the bharadwaj gas agency...

Worst employee's service at this petrol pump in bareilly (Om energy station sh 37 15-17 nanital bye pass road, izatnagar, bareilly, uttar pradesh 243122). Today i got cheated third time on this petrol pump. Now i decided that i'll never go to this petrol pump and also never suggest this petrol pump to anyone. I request to all people be aware of this petrol pump if they ever visit here.

Dear sir, sorry!!! Due to wrong click on "opt out of subsidy option". It has been activated. Kindly deactivate this from my bharatgas consumer number 19003 as soon as possible. Please help me on this. My name is mahalakshmi suresh and consumer no 19003. Bharatgas gas agency - sai mangala enterprises.
Emailid:[protected]@gmail.com
Please help me on this.

Sir though complaint is not directly related to your company, it is actually related to a cng station located at bharat petroleum petrol pump, block g, vishwakarma colony, pul pehlad pur, mehrauli badarpur road, new delhi-110044, sir i don't know weather person filling cng at the station was your employee or employee of igl, but today at about 7 o'clock in the morning he allowed two bus of cisf (Central industrial security force) without queues that too from the wrong side (Means from the exit side) when i along with other those were in queue objected for the same the person filling the cng said "mere se faltu bakwas mat karo, manager se baat karo" when manager was contacted he also gave clear-cut reply " yeah bus to aise hi cng bharwati hai, aur aise hi bharwaegi, that time neither manager provided us with the complaint book nor we were provided the contact number of marketing manager, that time i tried my best to contact delhi police control room by dialling 100 number but i couldn't as number was showing busy, now i am requesting you to atleast pass an instruction to the faulty petrol pump mentioned above, to make the people maintain queue properly or provide me with the contact number of igl complaint cell.

Respected sir,
Please informe that, i am
Bhurna venkateshwarlu and consumer of sri bhadra gas agency hanamkonda warangal. My consumer no[64736684] and my register mobile no.[[protected]]. My lpg subside not return my bank account. Its my mistake opted out my subside. Please sir regularly return my subside my bank account. This problem facing since two years..

Thanks
Bhurna venkateshwarlu

I have booked cyliner no:43046 on 31 july and c. M was issued no:44826 on 1 aug but no cylinder was delivered and again new c. M was issued 45215 of rs.546.5 on 4 aug and no delivery was made to my home nd subsidy and rs.24 was credited to my a/c
When no gas cylinder delivered to my home how come i got subsidy?
I have booked again and ref no:46338

I had booked refill on 06/07/2019. The payment of rs609 was made through website. The amount was debited from my citi bank. But bharat gas site showed payment pending. Ccavenue confirmed having receipt of payment. But still amount not refunded back to me inspite of repeated complaints with customer care
My bharat gas consumer no is 5658.
Please rectify this problem asap.

Regards,
Kiran