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Bharat Petroleum [BPCL] Complaints & Reviews

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Updated: Nov 1, 2025
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Bharat Petroleum [BPCL] reviews & complaints page 58

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C
Chintu123123
from Mumbai, Maharashtra
Jun 27, 2019
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Address: Giridih jharkhand, Giridih, Jharkhand, 815301

Sir, my name is chandan kumar jharkhandi, i have made a mistake, i select opt out of subsidy by mistake please i regret you to cancel my request. My detail about connection is mentioned below: consumer no:[protected] lpg id: 1 consumer status: active subsidy mode: aadhaar number:[protected] aadhaar linked with bank a/c: yes aadhaar linked with lpg distributor:yes distributor name: jai bharatgas agency distributor address: darjee muhalla, paratdih, giridih, jharkhand 815301distributor contact:[protected]
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    sunilparameswaran
    from Bengaluru, Karnataka
    Jun 25, 2019
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    Address: USHAMANDIR, SANATHANAPURAM P O, Alappuzha, Kerala, 688003

    Consumer no 2883,
    0ccupancy :sunil p, usha mandri, kalarcode, alappuzha, kerala, contact no[protected]

    My gas agency is 167536, vallakalil bharatgas, thiruvampady, pazhaveedu po, alappuzha, kerala, pin 688001, ph no[protected], 2261602

    Sir it is happened that my bharat gas connection having the consumer no of 2883 has been blocked by the accusel of multiple connection. Actually i dont have multiple connection with my adhar it has been verified by the agency but some how it is blocked. This gas connection was formerly owned by my elder brother sujith p but the occupancy of the connection was changed to my name 8 months before on[protected]. Last delivery of gas cylinder is done on[protected]

    Please take necessary action to relieve my gas connection

    Regards sunil p
    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
    Gas connection maza sasryacha nave aahe te mala change karayach aahe te gavi shift jale aahet [protected]
    Please solve my problem .iam Santhosh my gas.consumer id[protected] unfortunately iam press that give it up option. Iam not get subsidy amount from last 8 months
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      H
      harish chavan
      from Mumbai, Maharashtra
      Jun 23, 2019
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      Address: Plot No E/7 ; shalaka row house, sector 12, Kharghar, Navi Mumbai, Mumbai City, Maharashtra, 410210

      People are calling from gas agency to check the condition of gas pipe and other details.
      They are saying it's a paid service whereas this should a regular checkup while your person comes with the refill cylinder..
      Why such extra burden on the customer. P
      Kindly let me know if such checkups are paid or free
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        A
        ahmed sharaz
        from Delhi, Delhi
        Jun 21, 2019
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        Address: Don boscos road,falnir mangalore!, Dakshina Kannada, Karnataka, 575001

        I have OPTED OUT OF SUBSIDY bymistake while my son was using the app.So i request you sir, please re activate my subsidy and make sure I get the subsidy.I regret opting out of subsidy.

        My detail about connection is mentioned below:

        NAME : MEETHAL AYSHA SHEEBA
        CONSUMER NO : 69465482
        DISTRIBUTOR CODE : 100422
        DISTRIBUTOR NAME : MANGALA GAS DISTRIBUTION
        STATE : KARNATAKA
        CITY : MANGALORE

        Please look into the matter immediately

        Thank you sir for your time
        Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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          S
          from Mumbai, Maharashtra
          Jun 21, 2019
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          Address: Plot no. C-2, D-604, Dnyan Sarathi Co-operative Housing Society, Sector-12,Kharghar-410210, Raigad, Maharashtra, 410210

          Dear Team,
          I have taken the new connection of LPG Cylinder from Shree Sai Ram Gas Agency at it's registered office at Shop No. 1, Plot No. 35. Sector-20, Kharghar, Navi Mumbai, 410210 with my registered mobile no. [protected]. I have installed the app of Bharat Gas and when I clicked " OPT OUT SBUSIDY" it automatically accepted the "YES" option . The app misbehaved and at that moment I called to Shree Sai Ram Gas Agency for complain, then called to Customer Care with complaint ID 4408090. The Gas Agency has accepted the same complain filed by 5-6 persons that due to some problem in app it happened. I have made complaints too but none fruitful has happened till now. Kindly do the needful and deactivate the option within 10 days. Non- compliance of this would give me freedom to proceed Criminal Case against you and that would be on your cost, risk and consequences. Kindly update the firmware and bug fixes in the app too for better performance.

          Regards
          Adv. Sandeep Sharma
          High Court of Mumbai
          Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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            B
            Bhaskaran Murthy
            from Bengaluru, Karnataka
            Jun 21, 2019
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            Address: No 28, 17th Cross, KanakaNagar, Bangalore, Bangalore, Karnataka, 560032

            Sir
            We live in Bangalore in karnataka we are giving delivery charges to the person 50 rupees .They are asking even more.Today they delivered the gas cylinder the amount to be paid is 739 rupees.But they are demanding for 790 .How this is possible.Is it necessary should we pay delivery charges to the concerned person.our nearby gas company is Shravan gas agency.kowsalya 85433204.Distributor code : 100723
            Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
            Please give me a gas reciept from loan
            8898846667's reply, Jun 18, 2019
            Please give me a gas recipt recently
            Sri Bhavya Lakshmi gas agency (Kurnool) the delivery boy collecting extra 60/- amount as delivery charge some times they are collecting 80-100 rs and the behavior of the delivery boy is rude
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              A
              Ashmingowda
              from Bengaluru, Karnataka
              Jun 20, 2019
              Resolved
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              Resolved

              Address: 70/32, De. JAVAREGOWDA Road, 10th Cross, Hanumanthnagar, Bangalore, 560019

              Dear sir / madam,

              This is to bring to your kind notice that your Distributor Surya Enterpries Agency of Girinagar, Bangalore is illegally suppling commercial cylinder to one of my tenant to redistribute the same to local hotels and catering serivce. Illegal supply of Gas Cylinder is carried on using Passenger Auto registered number KA05-AE-2742 by my tenant which is shown clearly in pictures I have attached along this email.

              Even after repeated request with my tenant to stop storing lpg cylinder at my premises as it is meant only for residential purpose and also informed the same to distributor but they are continuing the illegal supply of gas cylinders and on one incident even threatened me.

              I have leased my premises to tenant Shivaraj GV for 3 years which is only meant for residential purpose and I'm nowhere in any connection for these actions carried by Shivaraj.GV and your Distributor Surya Enterpries Agency.

              Kindly do help me in safe gaurding my building by potential dangerous and illegal storing and supplying of Bharathgas Commercial Cylinder By your Distributor Surya Enterpries Agency along with my tenant Shivaraj.GV.

              Tenant Shivaraj.GV is found handling lpg cylinders u safely by me and in pictures you can see small kid of Shivaraj who keeps playing close to these stocked and filled cylinders. During night time they store all filled cylinders inside House where they live.

              I also request you to maintain this email and identity of mine as confidential and in interest to safeguard my Indian Citizen rights with grievance caused by your Distributor Surya Enterpries Agency and My Tenant Shivaraj. GV.

              Im also attaching pictures captured by me showing the illegally storing and supplying of gas cylinders belonging to bharathgas at my residential premises.

              For any clarification or other information you can call me back.
              Jun 20, 2019
              Complaint marked as Resolved 
              BPCL person Mr.Rahulji of Bangalore, took immediate action and took action against the Agency and My Tenant. Cylinders which were in my premises was immediately siezed. Further action will be taken soon against Agency and the tenant.
              Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
              Jun 20, 2019
              Updated by Ashmingowda
              Thank you very much for the update
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                U
                Umeshoza
                from Mumbai, Maharashtra
                Jun 19, 2019
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                Every time delivery delay every time I call customer care then 8- 10 -15 day after delivery cilender I have one cilender so I have probleam face to cocking.. I will pay in online for gas booking .Distributor say this is no my area delivery I can't deliver for one Consumer there. You port your connection other distributor but my address to distributer distance only 3-4 km 5-10 min distance.So please Take action strickly do needful as soon as possible
                Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                  Y
                  Yugandhar Madishetti
                  from Warangal, Telangana
                  Jun 18, 2019
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                  Address: BANGARU SAI ENTERPRISES(BHARAT GAS),OPP.JNTU,KUKATPALLY,HYDERABAD, 500085

                  Sir, my name is MAHENDAR, i have made a mistake, i select opt out of subsidy by mistake please i regret you to cancel my request. My detail about connection is mentioned below:
                  My Name- MAHENDAR MADISHETTI
                  Agency Name- BANGARU SAI ENTERPRISES(BHARAT GAS), OPP.JNTU, KUKATPALLY, HYDERABAD
                  My Consumer Number[protected]
                  My Register Mobile No-[protected]
                  Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                    S
                    sibabharat
                    from Delhi, Delhi
                    Jun 18, 2019
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                    Address: Jeevan Jyoti Bharat Gas Agency, 42/52, Canal Rd, Kishanpur, Dehradun, Uttarakhand 248001, Dehradun, Uttarakhand, 248001

                    Dear Sir/Mam,

                    My self Sibananda Sarangi, booked a cylinder on 01/06/2019. I have placed this in our covered area as usually do. But on Sunday morning I was noticed that this was stolen by some body.

                    Here is my booking details:
                    Cash Memo No: 5688 and 5722
                    Ref. Booking No: 4281
                    Bharat Gas Consumer No: 38282959
                    Bharat Gas Consumer Name: Sibananda Sarangi
                    Mob: [protected]

                    Thanks,
                    Sibananda
                    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                    Today i filled my pulsar 150 full tank it has a total capacity of 15 liters and my bike not in reserve and also it has 1liter (aprox ) it self but the machine shows that it filled with 17.4 liter but tank capacity 15liters
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                      S
                      SudiptaRoy86
                      Jun 17, 2019
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                      Address: 21 Nanda Ram Sen Street kolkata 700005, Sovabazar, PS SHAYMPUKUR, PO HATKHOLA, Kolkata, West Bengal, 700005

                      My grandfather (Saroj Kumar mondal) has a LPG connection with consumer number 10702.
                      This ID has been blocked due to KYC document. When I contacted the distributer (Cookling) they asked for the ADHAAR CARD submission, however due to the health issue of Mr. S K MONDAL, his card was not issued as the retina scan was unsuccessful.
                      I can willingly submit other KYC documents like Voter card or Ration card, however they asked to surrender the connection.
                      Please advice the further course of action.
                      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                        C
                        chenakotttu
                        from Ernakulam, Kerala
                        Jun 17, 2019
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                        Address: CHENAKOTTU HOUSE, THIRUVANIYOOR PO, Ernakulam, Kerala

                        Sub: Replacement of deteriorated lpg gas cylinder supplied by Vyrelil Gas agency, Tripunithura Ernakulam dist

                        Ref: Consumer connection no:V-18438, the photographs attached

                        The agency supplied a cylinder on 30.03.2019 which was not suitable to the regulator. When I complained to the agency a technican arrived and replaced the washer and connected to the stove. The stove was used for 10 minutes. Later after three hours the kitchen was filled with gas. When I inspected the cylinder, I noticed that fumes are arising from the cracked surface of cylinder. Marks of liquid found on the surface. The whole cylinder was damaged with rust. cracks were all over the body. When I applied soap solution, bubbles were broken. I detached the cylinder and kept it outside. After two weeks when I complained the agency, they agreed to replace the cylinder. But an expert technician (Mr. Sanush) arrived and inspected the cylinder and applied soap solution and stated that the cylinder is alright. He disagreed to check the cylinder by connecting to the stove. I told him about the label on the cylinder (B 19) which was exhausted during the second quarter. He argued that the agency supplied it in correct time and it is our mistake to use the cylinder by date. Even though he agreed that the cylinder was expired he cannot recommend for change of cylinder. I told him that the cylinder was used only for 10 minutes but now cylinder shows half of the weight. I express my fear to use a deteriorated cylinder, the expert suggested for making complaint to the company. I am forwarding the photographs of the cylinder. I humbly request you to take action against these types of EXPERTS and negligence of the agency. Submitting the facts before you to replace the cylinder at the earliest.

                        Yours faithfully,

                        CP JOSEPH, [protected]@gmail.com, ph :[protected]
                        Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                          S
                          shareefa
                          from Idukki, Kerala
                          Jun 17, 2019
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                          Address: jayabharathi gas agency aniyaram,peringathur, cc no.621720

                          Sir, iam shareefa .m.t, consumer bharath gas.sirby mistake my child wrongly clicked opt out of subsidy.then not getting subsidy sir.i kindly request to you deactivate opt out of my subsidy.so please deactivate out of subsidy.

                          sir, I request shareefa.m.t.consumer bharath gas.sir, by mistake my children wrongly clicked opt out subsidy.now not getting subsidy.sir I kindly request to you deactivate opt out of my subsidy so please deactivate out of my subsidy sir.

                          shareefa.M.T
                          Mottantharammal
                          consumer no, 8886
                          kannur, PO.Peringathur
                          kerala.670675.
                          Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                          Jun 18, 2019
                          Updated by shareefa
                          sir, Please request you reactivate out of my subsidy .Thank you
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                            S
                            srajeshwari
                            from Mumbai, Maharashtra
                            Jun 15, 2019
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                            Address: 2-107 Bokkalagutta post :Thimmapur mondl: Mandamarri dist: Mancherial, Adilabad, Andhra Pradesh, 504209

                            Dear sir
                            My name is Samala Rajeshwari my customer no is 51150. My bank account no also add. My account no [protected]-5. My gas book my initial is mistake (P. Rajeshwari)..actually my correct initial is (S. Rajeshwari). and add my bank account So please request in my correct initial enter in my gas book... Thank you sir

                            S. Rajeshwari
                            [protected]
                            Bokkalagutta
                            My customer no 51150
                            Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                              J
                              jyoti9812
                              from Delhi, Delhi
                              Jun 13, 2019
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                              Address: Morna, Noida, Sec-35,utter Pradesh, Gautam Buddh Nagar, Uttar Pradesh, 201301

                              I book cylinder past four day till now they don't delivered cylinder.
                              they ask for extra money(Rs-100) to delivered cylinder to the registered address.if i not paid that amount they Refuse to delivered cylinder.
                              my consumer no[protected]
                              bharat Agency code - 185115(Manish Bharat Gas).
                              Manish bharat gas Mob- [protected]
                              my cont no -[protected]
                              [protected]
                              Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                              I booked cylinder on 4 jun 2019. Cash memo was generated on 6 jun 2019 but still i didn't got cylinder. I am having street food since 3 days.
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                                G
                                gvshanks
                                from Mumbai, Maharashtra
                                Jun 13, 2019
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                                Address: Thane, Maharashtra

                                Bharat Gas Cons No:43755930
                                Reg Mobile No: [protected]
                                Booking done on 7/6/2019
                                My cylinder was delivered on 12/6/219 5PM and not on 10/6/2019 as mentioned by you that too after several phone calls to the vendor.
                                The subsidy amount was credited to my account on 12/6/2019 at around 11 AM, before delivery was effected. Obviously, the delivery on 10.6/2019 was some one else's delivery.
                                Please note, I need the cylinder first and the subsidy later.
                                I am a senior citizen living alone and not exactly in good health and could do well without such harassment.

                                G V Shankar
                                Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                  Bira Kishore
                                  from Mumbai, Maharashtra
                                  Jun 12, 2019
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                                  Address: Khordha, Odisha

                                  My gas book no is :1502
                                  My Name is Bira Kishore pati, we are getting Bharat gas supply from M/S Varsha Enterprises, Jharpada, Bhubaneswar, Odisha 751006.
                                  I booked for the new refil on date 2nd june 2019 and booking no. Is 31660 and cash memo no.35775 generated on 4th June 2019 but still I haven't get supply.
                                  This situation have faced every month.I have complained to our suppliers but he have not responding me.This type of problem facing other customers also in my area.Kindly requesting you shortout our problem as soon as possible either you suggest me or how I transfer my gas connection Bharat gas to other company..

                                  Please take necessary action.
                                  Thanks
                                  Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                    M
                                    Mkarvanje
                                    from Mumbai, Maharashtra
                                    Jun 11, 2019
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                                    I am Mahesh m karvanje from ghansoli Navi Mumbaias a consumer of Bharat gas. By mistake I am wrongly clicked Give up Subsidy April 2019.i am not getting any subsidy then.I kindly request you to deactivate give up Subsidy.I want to avail subsidy cylinders.so this is humble request to you please deactivate from out of subsidy.I given request letter Consumer Name.Maheah m karvanje, Consumer No.62863186, Email: [protected]@gmail.com, Distributor:Vighanhar gas services, koparkhairane, Navi Mumbai 4000709
                                    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                                    Jun 12, 2019
                                    Updated by Mkarvanje
                                    I am Mahesh m karvanje from ghansoli Navi Mumbai as a consumer of Bharat gas. By mistake I am wrongly clicked Give up Subsidy April 2019.i am not getting any subsidy then.I kindly request you to deactivate give up Subsidy.I want to avail subsidy cylinders.so this is humble request to you please deactivate from out of subsidy.I given request letter Consumer Name.Maheah m karvanje, Consumer No.62863186, Mobile no: [protected] Email: [protected]@gmail.com, Distributor:Vighanhar gas services, koparkhairane, Navi Mumbai 4000709
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                                      Stephen Karuppasamy
                                      from Chidambaram, Tamil Nadu
                                      Jun 10, 2019
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                                      Address: 1356 - THADAGAM ROAD, COIMBATORE - 641 002, 641002

                                      I am Stephen a consumer of Bharat gas. By mistake i am wrongly clicked opt out of subsidy. I am not getting any subsidy then. I kindly request you to deactivate opt out of subsidy. I want to avail subsidy cylinders. So please deactivate from out of subsidy.
                                      Consumer Name: Stephen K
                                      Consumer No: 97218944
                                      LPG ID:[protected]
                                      CONTACT NO:[protected]
                                      E mail: [protected]@gmail.com
                                      Consumer type: Domestic
                                      Distributor: RADHA GAS SERVICE, 1356 - THADAGAM ROAD - 641 002
                                      GAS Agency Phone No:[protected]
                                      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                        asrk1
                                        from Vijayawada, Andhra Pradesh
                                        Jun 10, 2019
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                                        Address: 23-5-20, sadhuramalakshmamma nilayam,satyanarayanapuram, sfd vijayawada, 520003
                                        Website: to cancel my refill

                                        I have wrongly booked Refill acknoledgementy ID [protected] -& order No. 19914 today, i.e. 10/06/2019 through my registered mobile no [protected]. My consumer no 13620. Please cancel the refill booking immediately. Also request kindly refund my payment. My mail id is [protected]@gmail.com my mobile no [protected]
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