Bharat Petroleum [BPCL] Complaints & Reviews

I booked bharat gas cylinder over phone on 13/11/2019. Booking number - 175522. On 14/11/2019 i have received sms about payment receipt had been generated. But after 48 hours of payment receipt generation gas cylinder is still undelivered. As previous cylinder delivery time i disagree to pay 50/- as delivery charges. I just gave delivery boy 35/-. So this time no gas cylinder was not delivered till now. Now i am in big trouble. Please help.

Dear sir,

Today i visited the revathi agencies bharat gas at around 10:30am for address transfer. The person officer/manger who is authorized the document asking for me wait 5 minutes so i waited and after 5 minutes again i ask for my document process as i was late for my office. But the guy started unethical behavior on me and asking again for wait. After some time he started my document process and he speak louder on me as i missed one page in rental agreement copy. I requested him to please take one zerox copy as i had the copy with my mobile phone but he declined my request. Also i have attached the declaration copy of my address. Here is the matter of the person behaviour, i am not asking to take action but minimum respect they should give to a consumer.

I have book my cylinder and received on 23.10.2019 today my old cylinder got empty and after changing it to new cylinder the gas was not effective enough to get lit and wasn't working properly, i checked the gas stove and switched to the other stove and changed the regulator and pipe as well but was not still working. It seemed as if the gas was not pure and was mixed with some other stuff and further the family has to wait for the food for 3 hrs and had to eat outside at last, kindly send your respective person to check the same and rectify it with a proper solution at the earliest.

Sir
I have honour to inform you that i am a customer of bharat gas.in our town the the agency is illegally imposeing personal tax in every cylinder. The name of this agency is baikuntha gas agency. The market value of cylinder is rs-724.50 but they are collecting of rs-730 of every cylinder from customers. When customer wants to know why they collect the excess amount of rs-5.50 they said that rs-5.50 is office charge. On the other hand they are not accepting coin currency also they are not obeying the rules and regulations of bpcl. So i request you please do something and help our people.

I am a bharat gas consumer[protected] of mata rani gas agency dimna mango jamshedpur. The agency has delivered a gas cylinder on 5/11/2019. The weight of the cylinder is 3 kg less. I have complained to the agency but they refuse to change. Then i talk to sales manager mr. Sudip topno and he told me to change the cylinder by tomorrow. But till now i am not recieed cylinder and mr. Topno is not reciving the cylinder.
Therefore i am requesting you to please resolve my problem.
Thank you

Manoranjan kumar
Mob.- [protected]
Consumer no.[protected]

Bharatgas payment showing failure. But success in cc avenue. But still bharatgas payment status showing failure. Also i got a message that "your transaction has failed/aborted. You may try again now or your order will be automatically converted to cod (Cash on delivery)."
Bharath gas order number :92032
Dated:08/11/2019. Please help me on this request since delivery people will ask to pay.

Sir,
I have honour to inform you that baikuntha gas agency is involving so many illegal activities at the first they are imposeing personal tax of every cylinder. The actual price of a cylinder is rs-724.50. But the baikuntha gas agency is collecting rs-730 of every cylinder. When customer wants to know why they are collecting excess amount of rs-5.50? They replied that rs-5.50 is office charge. So i have a questions to bpcl — who gave the authority to charge rs-5.50? On the other hand baikuntha gas agency is not following the rules and regulations of bpcl and also they are not accepting coin currency. The employee of this agency is illegally collecting money from customers every day. I am very disgraceful to bpcl why bpcl are not taking any action to baikuntha gas agency. Their agency code is-134512. I hope bpcl should take necessary action to the agency.

Dear sir

I had filled diesel at bhari auto services, diamond garden chembur mumbai 71, on 20th october 2019 at 9 pm later my vehicle started giving trouble, next day i showed it to my nissan authorised service center where they found there was kerosene mixed in the diesel, the approx cost is 15 thousand

Please let me know what should be done now

Sir,
With due respect and humbly submission i have honour to inform you that i am an inhabitants of town-sarthebari, dist-barpeta, state-assam. I am very astonished to bpcl because in our town baikuntha bharat gas agency is imposed personal tax in every cylinder. Now the market price of lpg cylinder is rs-724.50. But they are collecting of rs-730 of every cylinder. When customers ask to agency why they charge of rs-5.50 they replied that rs-5.50 is office charge and if a customer give coin currency they not accept coin currency they said that they accept only paper currency. The employee of this agency is illegally collect money from customers every day. The agency is not follow the rules and regulations of bpcl. So i kindly request you to take necessary action to the corrupted baikuntha gas agency their agency code is-134512

Dear sir/madam

I am book (01/11/2019) my domestic clynder,
Then i received a message and payed (01/11/2019) by message link,

Then delivery man reached my village 3umw-a (Kumharanwali dhani) (02/11/2019) saturday not given refilled clynder,
And he demanded only in cash.
Not accept my online receipt, and he sayed go to office for delivery.
My contact no.-[protected]

Bp petrol bank-vetrivel agencies in med avalkal, chennai. Asked to fill 7 litre petrol which costs 530.74 as of nov 2, 2019. Gave my card for payment and the girl asked if she can pay by wifi access. She then said it's not working and asked to enter pin and in that screen it won't show the amount. I entered pin and went away as i was in an emergency. After couple of hours noticed that 5300.74 was swiped. Got contact no from google and called them. As soon as i said that "i put petrol for 530rs" the person started explaining the drama. Later i went directly and got my remaining money back and noticed that guy had too many such payment copy for 3000, 6000 etc. Looks like they do intentionally and many o[censored]s doesn't notice how much was swiped. Always get customer copy and proceed to avoid this.

Sir,
I am surya prakash facing a repetitive problem by our gas agencies manver gas agencies e 2 chand bagh bhajanpura my consumer no is 35406... The delivery boy delivers gas cylinder which is not appropriate in weight (Which is around 24)... When i ask for the same the told me talk to agency i cant do any thing they showing very rude behaviour... I am facing this problem since last one years i would like you to take a look in this and take serious action in this matter.

I booked gas cylinder on 18.9.19 and on 20.9.19 sms comes that gas delivered. Then i call the delivery boy he says will deliver in few days. Then i call distributer he says it will be deliver soon. Today is 2.10.19 i. E 12 days past but still not delivered. I dnt know why the harrash normal peoples. They sell gas to some shopes from where they earn more money. Bpcl must take care of it

Respected sir,
Please informe that, i am madho singh rathore and consumer of bharatgas. My consumer no[74188690] and my register mobile no.[[protected]]. My lpg subside not return my bank account. Its my mistake opted out my subside. Please sir regularly return my subside my bank account.

I have complained to customer care of bharat gas but dont get any solution.

Hello team,

I would like to inform you that i have placed an order on my gas connection booking on 30th october and made the payment online rs, 605. But when a delivery agent come to my home, he asked me to pay extra amount rs76 to me and i paid to him 76 rs, can you please let me know i have booked my gas on 30th october and pay amount rs 605. Why i need to pay extra cost. This is a scam bhart gas cheated on me,

Please find the below details of my connection and booking refill no,

Gas connection : 62800702
Booking refill no : 129673
Registered mobile no : [protected]

Thank you,
Shivani gupta

I am a defence officer working with iaf at jaipur. On 31 oct 19 at 0710hrs on the way to my job place i had to refill my toyota etios car with petrol. On the way from jaipur army cantt to airforce station i stopped at bpcl pump m/s balaji at bani park.

I was attended by one mr deendayal and i asked him to fill petrol for rs 2000. He started refilling and i gave my card for payment, while looking at card swipe machine and entering the pin this gentle man pushed a switch and stopped filling. I noticed it and saw that he had filled petrol for only rs 1507. On enquiry he was rude and informed that something must have happened where as i had clearly seen that he had pressed the switch to stop refilling. He resumed filling after that. Since it was early morning no station manager was available for lodging a complaint.

To make easy money people like him, spoils reputation of good companies. With this experience i will never ever go to a bpcl pump again. Kindly take action against the individual so that he dosent fool around with other customers.

On 09/10/2019 i booked my lpg cylinder through your android application and online paid the amount. It's been 20 days but still now i didn't get my cylinder. Every time i asked my distributor cooking aid and they said it will deliver soon but still i didn't know when they will deliver. Is this how your distributors work? Didn't they have their control over their distributors? Didn't they check whether it's delivered or not? And what is the benefit to book online and pay the price in advance? Isn't it much more convenient to wait and pay the amount on delivery time? It's a disgusting experience from your side.

Please look into this matter and i'm waiting for your response.
Complaint no: 4916116
Regards
Mangesh

Sir, without my consent, my above mentioned connection number has been illegally transferred to shakti bharat gas agency (Code 199500) telia kurmi, vpo - belwa babu, tahsil barhaj distt deoria u. P. (Situated at the distance of 23 km from my residence) from sumitra bharat gas agency (Code127431) majhauli raj, salempur distt deoria u. P. I request you to restore my connection at sumitra bharat gas agency majhauli raj, salempur, distt deoria. — nasrin bano w/o alauddin ahmed, ahirauli lala,

Dear sir,

Am a consumer of bhavani gas agency located hyderabad imbrahimpatnam constitution area. My consumer number is 39214554. Since when i am trying to get my gas subsidy amount for 6 months. The distributor and toll-free number people are not responding and helpless. Finally when i was trying on line my account unexpectedly it tapped opt-out. So, kindly solve my previous subsidy dues and cancel my opt-out. Am not in a position to lose my subsidy. It's very difficult for me. Kindly resolve as soon as possible.
Regards,
Eaga. Ramarao.

Dear sir,
Iam ch. Purushotham working in vijayawayda city govt. Employee last year 2018 my son suddenly that ebharat gas mobile app lo enter the button opt that means i have not to subsidy agree. Iam asking so many times gas agency persons and bharat gas company officers that complaint no. S (3451451 — 17/10/[protected] — 05/10/[protected] — 19/09/18) he say not release opt wait for after 1year today iam go to sri sai bharat gas agencies vijayawada asking release the opt matter. The propriter tell give complaint gas complaint cell. So please my problem resolved him..

Thank you