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Bharat Petroleum [BPCL] Complaints & Reviews

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1.8

Updated: Aug 16, 2025

Complaints 6079

Resolved

2101

Unresolved

3978

So far, so good. Bharat Petroleum [BPCL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bharat Petroleum [BPCL] will keep up the work and continue to help more customers with their concerns even better 🤝

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Address: Nagarjuna Bharath gass Narsimhulapet, 2424

Gass booking no is 4117 dt.05.05.2019.
I have a single cylender. Every booking time they are neglect and i am using only 6 to 8 cylenders in one year. But also the are not supplying the gass.
Gass not deliverd plz take action imidiatly
I am gouni laxmi my gass customer no is 20895
Address
Post village and mandal narsimhulapet district mahabubabad (Wgl)
Pin 506324.

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Address: 560076

My distributor bangalore gas agency never respond properly. Every time during gas refill booking i am facing the issue just they respond as no employee available to deliver also they never pick the call need to go directly to office and speak to them.

Raised complaint through bharat gas portal as,

I need update on my gas refill, called
1) distributor office : [protected]/26784422/[protected]No one picked the call).
2) distributor owner: [protected] (He responded as i am not a call center guy just call to office)

But customer care guys also not able to help on the same they say as we would deliver within 48 hrs but this is distributor issue very bad experience on bharat gas.

Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.

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A

anirudh5

from Mumbai, Maharashtra

May 16, 2019

I booked ipl final tickets on eventsnow website through your gateway and the amount got debited. But Still i did not recieve any confirmation mail or message. I request you to resolve this issue soon.

T

teineshkumar u

from Pune, Maharashtra

May 21, 2019

I want to correction my name

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Address: Bhaba Jaguar 1st Lane, Goilundi, Near Apollo Hospital, Ganjam, Odisha

Each & every time, gas delivery boy asks for a delivery fee that's not mentioned either in the bill or invoice sms. I don't think i should be susceptible to any extra amount outside of bill, but the delivery boy insists on it saying the delivery price is not mentioned in the bill, i even showed him the bill but he plainly refused & insisted on extra money.

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Address: Tridev Gas Agencies,Krishna complex, M.G.Road, Goharbag,Bilimora (E), Navsari, Gujarat, 396321

HI,

I have booked cylinder using mobile in bharat gas application.

The Bharat gas application in online make payment.

The Money deducted from my account but session timeout occurs on online payment.

I have 5 may-2019 tried first time payment using my debit card to 686 rs. has been deducted but not refund my 686 amount .

online gas payment not refund

Please help me on this.

+3 photos

May 15, 2019

Complaint marked as Resolved

Complaints has been resolved

Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.

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Bhagyesh Mistry

from Gandevi, Gujarat

May 15, 2019

Complaints has been resolved

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Address: Vill barmasia ps shikaripara pin code 816103, Dumka, Jharkhand, 816103

Respected sir,
Please informe that, i am Ravi Murmu and consumer of bharatgas. My consumer no[69679509] and my register mobile no.[[protected]]. My lpg subside not return my bank account. Its my mistake opted out my subside. Please sir regularly return my subside my bank account.

Thanks
Ravi Murmu

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Address: SHQ Dibrugarh I.T.B.Police Force, PO Mohanbari Dist- Dibrugarh, Assam 786012, Dibrugarh, Assam, 786012

I am sharad yadav from sshq (Dbrg) itbpolice mohanbari, dibrugarh (Assam) as a consumer of bharat gas. By mistake i am wrongly clicked give up subsidy october 2018. I am not getting any subsidy then. I kindly request you to deactivate give up subsidy. I want to avail subsidy cylinders. So this is humble request to you please deactivate from out of subsidy. Pls inform further what can i do to cancel the give up subsidy. Consumer name : sharad yadav consumer no. 61932851 lpg id:[protected] contact no. [protected] email : [protected]@gmail.com, consumer type: domestic distributor: arnab gramin vitarak bharat gas agency, lahowal, dibrugarh, assam. Pin : 786010

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Address: Flat no-3,Yash Plams, Dhurvanagar,shivaji nagar-Gangapur link Road,Nashik, Nashik, Maharashtra, 422009

Bharat gas — deactivate my giveup subsidy.

Nashik (Maharashtra), india
Aher ahilya suresh
Submit a complaint
I am aher ahilya suresh from nashik, maharashta as a consumer of bharat gas. By mistake i am wrongly clicked give up subsidy august 2018. I am not getting any subsidy then. I kindly request you to deactivate give up subsidy. I want to avail subsidy cylinders. So this is humble request to you please deactivate from out of subsidy. I given request letter also to the distributor but they told there is no option to change. Pls inform further what can i do to cancel the give up subsidy. Consumer name : aher ahilya suresh consumer no.45215 consumer id[protected] lpg id:[protected] contact no. [protected] email : [protected]@gmail.com consumer type: domestic distributor:vaishampayan bharat gas agency, satpur, nashik (Mh). Pin : 422007

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Address: Pabnera , ganaur, Sonipat, Haryana

Sir 10.2018 activated opt out subsidy mistake of my son. I regret you to solve my problem. Please deactivate opt out subsidy. Because long time i have not received me my subsidy and in this time i went my subsidy. So please solve my problem.
Thanks to you
Name. Rajender
Mob.[protected]
Con. No.[protected]
Cos. Id[protected]
Mail id - [protected]@gmail.com
Ganaur gas agency (Ganaur)

Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.

May 08, 2019

Updated by 8059678512 Bharat Petroleum [BPCL] customer support has been notified about my complain

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K

komti praveen

from Hyderabad, Telangana

May 8, 2019

On 30th april i bought 101 rupees fuel for my paassion plus bike(empty tank).It gives a mileage of 50 plus per ltr but surprisingly tank got emptied before roaming 40kms, whereas for 101 rupees i easily get around 60 to 70 kms of mileage

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Address: Mirzapur, Uttar Pradesh

Sir,
My name is pancham gupta, i have made a mistake, i select opt out of subsidy by mistake. Please i regret you to cancel my request. I have many time complaint to gas agency but no take any action
My detail about connection is mentioned below :
Consumer no. - 3964
Consumer name - pancham gupta
Distributor name - mohit bharat gas, kachhwa, mirzapur

May 9, 2019

Complaint marked as Resolved

Please Sir . OPT Out subsidy Request close

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A

Agam Tyagi

from Mumbai, Maharashtra

May 8, 2019

Mr Ashok Rekhi a tea and fast food vendor at Anurag chowk towards Sanjeevani hospital on road side in Dehradun Uttarakhand is using two Domestic gas cylinders for commercial purpose. Kindly initiate necessary action. His number is [protected], [protected]

S

shareefa

from Idukki, Kerala

Jul 31, 2019

Sir, I request shareefa.M.T. consumer bharath gas sir by mistake wrongly clicked opt outof subsidy. now not getting the subsidy sir please I request to you deactivate opt out of my subsidy sir.

Shareefa m.t yours faithfully cosumer no, 8886

S

shareefa

from Idukki, Kerala

Jul 31, 2019

Sir, I request shareefa.M.T. consumer bharath gas sir by mistake wrongly clicked opt outof subsidy. now not getting the subsidy sir please I request to you deactivate opt out of my subsidy sir.

Shareefa m.t.Mottantharamma consumer no, 8886 P.O.Peringathur, kerala.670675

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Address: India, 421201

There is no one responsible person in home only my old mother and handicap father was there and mechanic said to change some part of gas stove even we buy stove in last year.
I m not agree with him its fake service given by them he just given a total amount 550 but not mentioned how many part he replaced and price of each unit I also work in hp gas service I also know some rules about gas leakages.
not only that he also carry...

+1 photos

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Address: 113, somwarpeth, MALEGAON, NASIK (423203), Nashik, Maharashtra, 423203

I have opted OUT OF SUBSIDY by mistake through online when i was trying to join DBTL.click the wrong option by mistake, But now i want to get subsidy and join DBTL. Now when i want to join DBTL through online it respond that i need not to join because i have opted out of subsidy.Please look into matter an resolve my issue.Name-Uzma Faisal Beg, My consumer No.95159691 Distributor Name - DEEPAK GAS AGENCY, MALEGAON, NASIK (423203)

MY CONTACT DETAILS :-
[protected]
FSBAIG.[protected]@GMAIL.COM

+1 photos

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R

rohanj932

from Rajkot, Gujarat

May 8, 2019

I had applied for new connection on 13 April still request in document verification stage. I had uploaded all documents on same day i.e 13 april. My request Id is 67321501. kindly help me

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Address: Sinhgadroad,pune, Pune, Maharashtra, 411051

I want to bring into your notice that even though i don't book a requirement of gas cylinder to my agency, m/s tejaswini gas service, sinhgadroad, pune, maharashtra. I get the msg on 2may 2019 as gas cylinder delivered. And the subsidy amount was credited in my bankaccount. Thisis for sure a gas cylinder was delivered to someone else using my a/cno.

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Address: Baner pashan link road. Pune 411021, 411021

This complaint is for towards akshay bharat gas agency in baner pashan link road. When I opened the new cylinder and tried to connect to the regulator it wouldn't connect.
The cylinder they sent is not compatible with the regulator.
Please come and replace the cylinder such that it fits with the regulator.

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Address: karalia bazar, mahendwrgarh, 123029

Sir i consumer no 93097103, vikas yadav, was bharat gas customer at jhansi (Cantt agency) but now i have transferred my connection at home town mahendergarh in indane. When i request to link aadhar with my transferred connection in indane, they advice me to first delink aadhar with bharatgas. My previous bharatgas distributor processed my request on their behalf four days ago but neither work done by head office nor forward any response to distributor. Please do the necessary in the matter.

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S

santoshi Yadav

from New Delhi, Delhi

Apr 29, 2019

Please change my registered mobile number as the present one is lostmy consumer number is 8963 m.shivaiah

R

RAVINDRA HULSURE

from Mumbai, Maharashtra

May 2, 2019

Please change my registered mobile no [protected] because my airtel services closed .

My new Mobile No.[protected] is corrected and that is updated in your system as soon

RAVINDRA HULSURE's reply, Apr 30, 2019

booking & supply problem

T

Thejaswi Motapalukula

from Hyderabad, Telangana

May 2, 2019

Its been i week my amount is being deducted from my bankaccount through online payement, still i didn't receive any reply from, why you people are this much careless

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Address: Aditya Bharat Gas Ujiarpur Pin 848132, Samastipur, Bihar, 848132

I am ravi shankar sah
I am a consumer of aditya bharat gas ujiarpur samastipur bihar pin 848132.
The delivery boy of aditya bharat gas mr surendra had delivered 2 gas cylinder one is delivered by 03/03/2019 and 2nd is delivered by 18/03/2019
But both cylinders are details are not reflecting my gas refill booking history and i didn't get the subsidiary also.
My mail id [protected]@gmail.com
Mob - [protected]

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I refused to pay mandatory inspection charges and distributor has tell me that he will block my connection. What is controversy? Govt. Is transferring every poor from coocking coal, kerosine to cylinder dealer is looting 180rs. On mandatory inspection charges every 2 years? It is looting business and nothing else. If they have 10000 customers than every two years they will get 18lakh rupees. It is white collar lootes.

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Address: Manimukhath kizhakkathil, Neelikulam, vavvakkavu p.o, 690528

Website: ww.consumer complaint.in

Dear sir.
I am a consumer consumer of bharat gas consumer no.42958713. I have opted give up subsidy by mistake through online but my intention is check subsidy online. So please get back my subsidy i am a bpl consumer, not eligible for give up subsidy. What is the procedure to get back subsidy continuesly. My distributer name and address below
Polo bharat gas agency, kanakalil building, railway station road kayamkulam 690502. Please reply asssoon as possible and resolve it quick. My email address. [protected]@gmail.com

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raviraaz5190

from Samastipur, Bihar

Apr 29, 2019

Tear Team
I received the two cylinders dated 03/03/2019 & 18/03/2019 respectively from delivery boy Mr Surendra. Records of these two cylinders are not reflect in my refill Service History also I didn't get the subsidy of both cylinders. Please help to resolve my issues.

give up subsidy deactivation - Comment #3418803 - Image #0

give up subsidy deactivation - Comment #3418803 - Image #1

raviraaz5190's reply, Apr 28, 2019

Dear Team
I received the two cylinders dated 03/03/2019 & 18/03/2019 respectively from delivery boy Mr Surendra. Records of these two cylinders are not reflect in my refill Service History also I didn't get the subsidy of both cylinders. Please help to resolve my issues

raviraaz5190's reply, Apr 28, 2019

I am Ravi Shankar Sah
I am a consumer of Aditya Bharat Gas Ujiarpur Samastipur Bihar Pin 848132.
The Delivery boy Of Aditya Bharat gas Mr Surendra had delivered 2 Gas Cylinder One is Delivered by 03/03/2019 and 2nd is delivered by 18/03/2019
But both cylinders are details are not reflecting my Gas Refill Booking History and I didn't get the subsidiary also.
My Mail id [email protected]
Mob- 7254900250

M

mofidulislam

from Guwahati, Assam

May 2, 2019

Sir, My name is Mofidul Islam, Kindly change my LPG connection to subsidy category because I have clicked opt out of subsidy by mistake for "Scroll of Honour". OPT(out of subsidy). Consumer No - 1523. Mobile No- [protected].
Gas Agency - Tripati Gas Agency (Lakhipur). PIN No - 783129

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Address: BP petrol station, NH 66, Thalppara, Malappuram, Kerala, 676306

I had filled petrol from bp pump in kerala where i had used indian bank credit card. I had entered pin as requested by the person on duty. However the machine did not respond proper manner. The concerned person cancelled the transaction. I did not receive any sms or notification regarding this. So i thought the transaction is failure and left the locality by paying using some other methods.
However after 45 minutes i received a message by indian bank claiming that the amount has been deducted, which reflected in my bank statement.

Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.

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U

upendra Rathor

from Indore, Madhya Pradesh

Apr 24, 2019

Dear sir/mem
Please accept my complaint my area's black reiff lpg gas 4kg and 5kg and 15kg slender black reiff by non person lpg gas reiff by kirana shop electric shop and general store please stop black gas refilling chandra Nagar Koteshwer road gwalior madhya pradesh pin-474011

R

Ravi Dhamne

from Indore, Madhya Pradesh

Apr 24, 2019

I haven't pre notification received for Regarding cylinder Delivery, we didn't know when our cylinder will Delivered after booking, needed asap to acton.

R

Rahul Wani

from Mumbai, Maharashtra

Apr 24, 2019

Subsidy not reicued

S

santoshi Yadav

from New Delhi, Delhi

Apr 29, 2019

Please change my registered mobile number as the present one is lostmy consumer number is 8963 m.shivaiah

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Address: CIVIC-70,SARIKA TOWN SHIP,RajeevSwagruha,, Bhoothpur Mandal,Amistapur,, Mahbubnagar, Andhra Pradesh, 509001

I team, i am lalitha, deactivate my give up subsidy i am lalitha a consumer of bharatgas. By mistake i am wrongly clicked opt out of subsidy. I am not getting any subsidy then. I kindly request you to please deactivate opt out of the subsidy. I want to deactivate from out of subsidy. Consumer name lalitha, consumer no:2116, lpg id :[protected], contact no:[protected], email:[protected]@gmail.com, consumer type:domestic, bharatgas agency distributor contact no:[protected], mahbubnagar, telangana, 509001.

Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.

Apr 20, 2019

Updated by Lalitha Sukkala Consumer name :LALITHA, aadhaar card:[protected], Bank account No:[protected], ifsc code :APGV0007101, REGISTERED MOBILENUMBER:[protected], CONSUMER NO:2116, CONSUMER ID:[protected],

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D

Datta Zendare

from Mumbai, Maharashtra

Apr 24, 2019

Please my bill receipt not received

P

pradeep koyadwar

from Mumbai, Maharashtra

Apr 24, 2019

I feel the petrol on this petrolpump Rs 300/- in my 2 wheeler honda Deo no is MH-31 KR 4542 but they have not fill the petrol properly in my account asking about that 4-5 people collect in staff including one ladies employees and abusing me .

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Address: Bharatgas, Jamnagar, Gujarat, 361305

Website: Bharat Gas agency

Respected sir,
Please inform that i am jaydip hansraj maghudiya and consumer of bharat gas my consumer number[protected] and my registered mobile number [protected] my lpg subsidy not return my bank account it's my mistake option out my subsidy please sir regularly return my subsidy
Please sir regularly return my subsidy my bank account
Thanks,
Jaydip maghudiya

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S

samgrewal1

from Rohtak, Haryana

Apr 24, 2019

Sir, my name is Davir, i have made a mistake, i select opt out of subsidy by mistake please i regret you to cancel my request. My detail about connection is mentioned below
distibuter raj gas
Consumer no 58577857
cunsumer id. 58577857
mobile. [protected]

B

BLASTER WEB

from Mumbai, Maharashtra

Apr 24, 2019

I have submitted my form it's been for a month and I haven't got the connection yet
And I go their and ask for the cylinder they say that we haven't got the cylinder yet all because they sell in black market

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