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Bharat Petroleum [BPCL] Complaints & Reviews

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Updated: Aug 16, 2025
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Bharat Petroleum [BPCL] reviews & complaints page 69

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T
tvspavankr
from Tijara, Rajasthan
Jan 14, 2019
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Address: Hyderabad, Telangana, 500014

Sir
My old bp gas lpg id is[protected]
I am transferred to jaisalmer my lpg connection changed to indane gas.
But my aadhar number could not be linked to indane gas and i could not get subsidy as aadhar number not delinked ti earlier bp gas. After many mails and queries, still matter is not resolved.
Please resolve.
Please delink aadhar. Please resolve.
Please delink aadhar. Please resolve.
Please delink aadhar. Please resolve.
Please delink aadhar. Please resolve.
Please delink aadhar. Please resolve.
Please delink aadhar. Please resolve.
Please delink aadhar. Please resolve.
Please delink aadhar. Please resolve.
Please delink aadhar. Please resolve.
Please delink aadhar. Please resolve.
Please delink aadhar.
Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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    I
    India_Hoda
    from Delhi, Delhi
    Jan 14, 2019
    Resolved
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    Resolved

    Address: New Delhi, Delhi, 110025

    I am not getting my subsidy from last three times however my bank details and aadhaar already updated in agency. My aadhaar is also active and linked with bank. I also provided bank details to agency. Agency person has no clue why i am not getting subsidy. Customer care also not able to help. My lpg id is[protected]. Could you please resolve this issue asap.
    Jan 17, 2019
    Complaint marked as Resolved 
    This issue has been resolved now.
    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
    Sir respectedly
    My consumer number:89157314
    I will ask in my subsidy
    I will forgot in I will click in opt subsidy
    Pls deactivate
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      9
      97914683
      from Delhi, Delhi
      Jan 13, 2019
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      Address: 122001
      Website: [email protected]

      I am shambhu kumar from gurugram from haryana as a consumer of bharat gas. By mistake i am wrongly clicked give up subsidy decmber 2018. I am not getting any subsidy then. I kindly request you to deactivate give up subsidy. I want to avail subsidy cylinders. So this is humble request to you please deactivate from out of subsidy. I given request letter also to the distributor but they told there is no option to change. Pls inform further what can i do to cancel the give up subsidy. Consumer name : shambhu kumar consumer no. 97914683 lpg id:[protected] contact no. [protected] email : [protected]@gmail.com consumer type: domestic distributor: jagbir bharat gas agency, gurugram haryana. Pin : 122001
      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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        S
        from Cuddalore, Tamil Nadu
        Jan 13, 2019
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        Address: 560070

        With reference to the above i am using petro card id no. Cu[protected] for fuel purpose frequently at bpcl outlets in bangalore. I have on line recharged rs.2000/- on 01/012019 but not credited to my card but i was shocked to see that statement showing downloaded a copy of the same is enclosed for your reference kindly resolve the issue at the earliest.
        Regards
        Naveen. S
        +1 photos
        Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
        I have recharged my bpcl smart fleet through phonepe the transaction was successfull but money was not credited to the account how many days it takes to solve

        online recharge not credited to my petro card - Comment #3948211 - Image #0
        online recharge not credited to my petro card - Comment #3948211 - Image #1
        online recharge not credited to my petro card - Comment #3948211 - Image #2
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          2
          2665&
          from Bengaluru, Karnataka
          Jan 11, 2019
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          I have booked bharat gas lpg cylinder on 23/10/2018 and made online payment using sbi debit card. Amount ₹ 704.71/- was deducted from my account but still it showing payment status as pending on bharat gas cylinder booking site. I have neither received any payment confirmation from bharat gas site nor amount refunded to my account as this transaction get failed.
          +1 photos
          Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
          Jan 11, 2019
          Updated by 2665&
          I have booked bharat gas lpg cylinder on 11/01/2018 and made online payment using sbi debit card. Amount ₹ 704.71/- was deducted from my account but still it showing payment status as pending on bharat gas cylinder booking site.I have neither received any payment confirmation from bharat gas site nor amount refunded to my account as this transaction get failed.
          Jan 12, 2019
          Updated by 2665&
          I have booked bharat gas lpg cylinder on 11/01/2018 and made online payment using upi. Amount ₹ 704.71/- was deducted from my account but still it showing payment status as pending on bharat gas cylinder booking site.I have neither received any payment confirmation from bharat gas site nor amount refunded to my account as this transaction get failed.
          I Pay on Bharat Petroleum Petrol Pump.
          Paytm Shows Status in pending. So i paid again.
          & Both Transaction is successful.
          Petrol Pump Staff is not able to Solve my problem.
          Petrol Pump Details
          PBR Auto Energy
          Rajiv Gandhi Circle, Indore

          Please Help
          Jai Kumar Ratani
          Contect No [protected]

          money deducted twice status pending - Comment #3952144 - Image #0
          money deducted twice status pending - Comment #3952144 - Image #1
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            A
            ashishchouhan0
            from Bargarh, Odisha
            Jan 11, 2019
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            Address: Burdwan, West Bengal, 713333
            Website: Sharma gas agency code 124204

            I m ashish kumar chouhan. My bharat gas consumer id is 91265280. I booked gas from sharma gas agency but they r denial mode they always said i have not delivery man or u pick itself. I m not satisfied their service. No good service and always late delivered. I call for enquiry many time but they not answered. Service man r not answered why they r always late delivered.
            +1 photos
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              S
              Sandura devi
              from Delhi, Delhi
              Jan 11, 2019
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              Address: Faridabad, Haryana

              Sir, cons no.43254467 of sandura devi as per order no.237967 dtd. 19.12.18 inv no.261014 19.12.18
              Payment of rs.799/- done through ba nk transactions 030299 bpcl transaction ref no.6521340, ccaviewue transaction ref no.[protected], refil id[protected] subsidy rs.303.36
              Today 11.01.19 i received sma subsidy rs.189.24 dtd.09.01.19 for cash memo 283482
              Please transfer the difference between subsidy to bank as early as possible, thanks rathi gas service sec 37 faridabad agency
              +1 photos
              Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
              Kindly register my mobile no [protected]
              Arumugam Anu's reply, Dec 26, 2018
              Mobile no registered 8939360366
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                R
                Rajesh sitaram moundekar
                from Mumbai, Maharashtra
                Jan 11, 2019
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                Address: Nagpur, Maharashtra, 440008
                Website: [email protected]

                Dear sir,

                I am rajesh moundekar. My consumer no. 97212742.
                I have opted out of subsidy by mistake trough online. I was trying to join dbtl but click the wrong option bymistake.
                But now i want to get subsidy & join dbtl.
                And i have not received my subsidy of dec.18.

                So please look in to this matter & please resolve my issue.

                Name : rajesh moundekar
                Consumer no. 97212742
                Contact no. [protected]
                Distributor name : satish enterprises, reshimbag,
                Nagpur
                Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                  M
                  MurugaiahMurugaiah
                  from Korampallam, Tamil Nadu
                  Jan 10, 2019
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                  subsidy amount not credited but the message was arrived

                  Your kind attention is invited to the following facts for resolving my complaint: -

                  1. That my consumer no. Of lpg with m / s talwar gas service, c3749

                  2. That my lpg booking reference no. Is [protected]

                  3. That lpg cylinder was delivered on 05/01/2019

                  4. That i had received sms that under dbtl scheme for lpg subsidy amount of rs.260 is transferred to my bank account by bpcl for...
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                  S
                  Suraj_kn
                  from Mumbai, Maharashtra
                  Jan 10, 2019
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                  Address: 400708
                  Website: www.ebharatgas.in

                  I am mrs sunita k sharma from airoli navi mumbai. As a consumer of bharat gas. By mistake i am never clicked give up subsidy from my side. I am not getting any subsidy then. I kindly request you to deactivate give up subsidy. I want to avail subsidy cylinders. So this is humble request to you please deactivate from out of subsidy. I given request letter also to the distributor but they told there is no option to change. Pls inform further what can i do to cancel the give up subsidy.
                  When i visit and asked about this they told me you might be clicked 5number option while booking in ivr.. However there is only 2 options available in ivr 1 for order book, 2for language change. They are making fool to customer.. Consumer sunita sharma. Consumer no. 60365815 lpg id:[protected] contact no. [protected] [protected] email : surajsharma9694. [protected]@gmail.com
                  Consumer type: domestic distributor: radha gas service code no 149559 plot -10/2, sector -13, opportunity mother teressa ashram airoli navi mumbai 400705.
                  Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                    S
                    Samreh
                    from Mumbai, Maharashtra
                    Jan 10, 2019
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                    Address: 401303
                    Website: www.ebharatgas.com

                    Hi,

                    I have applied for new bharat gas connection for which i have received an email to make the online payment against my request id no.
                    61653406. But whenever i try to click on payment option on eBharatgas website. I am getting an error - "otp limitation exceeded".

                    Please note that nowhere on the eBharatgas website mentioned about the otp generatin limitation then how will I know for the same. Kindly provide me the solution as i have been waiting from so many days for my new LPG connection.

                    I have visited ANITA GAS AGENCY on 08th jan 2019 where i have asked to do the documentation process once again and also make the payment in cash. I dont mind making the payment in Cash but why should i do the DOCUMENTATION PROCESS once again?

                    CHARGES DIFFERS alot (more) at agency as compared to online payment.

                    Request you to please help me in making the payment online as Anita gas agency or your third party customer care is NOT able to assist me for getting the new gas connection. Waiting for your positive reply.
                    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                      R
                      Ranjeet1222
                      from Delhi, Delhi
                      Jan 9, 2019
                      Resolved
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                      Resolved

                      Address: 110096

                      I have not received any money refund from bharat petroleum gas while the status is being show up in the resolve.

                      So refund my money because i paid twice, once in online and again time in cash when delivery was come at home.

                      Call is not being accepted on customer care.

                      Consumer no. : 2312
                      Order no. : 134508
                      Date of order ; 21/dec, /2018
                      Invoice number : 138310
                      Date o[censored]pi payment : 22/dec/2018
                      +2 photos
                      Jan 16, 2019
                      Complaint marked as Resolved 
                      My problem has been solved thanks a lot.
                      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                      Dear Sir Plz Reactivate my LPG Subsidy again
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                        R
                        Ranjeet1222
                        from Delhi, Delhi
                        Jan 8, 2019
                        Resolved
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                        Resolved

                        Address: 110096
                        Website: my.ebharatgas.com

                        Sir, i made online payment of bharat gas lpg cylinder through upi online (Payment gateway ccavenue). The amount was debited from my bank account, but the indian gas site failed to pay the payment so the delivery was paid on cash.

                        Sir, i contacted the office of bharat gas and told them that i have made online payment has been completed, you have got money here. And then i requested them to refund my money because i paid the money while taking the gas cylinder as there was a need to pay on the invoice.

                        Sir, i also contacted the bank by email and going to branch, but after a few days from there, he replied that the status of payment is successful, that means we can not get refund from the bank. You have to contact the merchant site.

                        I have not received a refund yet.

                        Payment details -
                        Upi transaction id[protected]
                        Amount ₹804.50
                        Date & time (22/12/2018, 08 38 53 am)
                        +4 photos
                        Jan 9, 2019
                        Complaint marked as Resolved 
                        Sir, I did not get the money back. The problem is still the same. Sir, I made online payment of Bharat Gas LPG Cylinder through UPI online (Payment Gateway CCAvenue). The amount was debited from my bank account, but the Indian gas site failed to pay the payment so the delivery was paid on cash. Sir, I contacted the office of Bharat Gas and told them that I have made online payment has been completed, you have got money here. And then I requested them to refund my money because I paid the money while taking the gas cylinder as there was a need to pay on the invoice. Sir, I also contacted the bank by email and going to branch, but after a few days from there, he replied that the status of payment is successful, that means we can not get refund from the bank. You have to contact the merchant site. I have not received a refund yet. Payment Details- UPI Transaction ID 835608298670 Amount ₹804.50 Date & Time (22/12/2018, 08 38 53 AM)
                        Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                          S
                          Srinivas Marisetti
                          from Sathupalli, Telangana
                          Jan 8, 2019
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                          Address: Srikakulam, Andhra Pradesh

                          Dear sir / madam
                          I am srinivasarao m as a consumer of bharat gas. By mistake i am wrongly clicked give up subsidy. I am not getting any subsidy then. I kindly request you to deactivate give up subsidy. I want to avail subsidy cylinders. So this is humble request to you please deactivate from out of subsidy. I request also to the distributor but they told there is no option to change. Pls inform further what can i do to cancel the give up subsidy. Consumer name : srinivasarao, consumer no. 99481180 lpg id:[protected] contact no. [protected] and email address : [protected]@gmail.com

                          Kindly do need full

                          Srinivas
                          Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                            L
                            Lakhan dhakad
                            from Dhamtari, Chhattisgarh
                            Jan 8, 2019
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                            Address: Bhopal, Madhya Pradesh, 462010
                            Website: Bharatgas.in

                            Respected sir,

                            Subject:- re-start my subsidy.

                            Consumer no. 89155312

                            Consumer name lakhan dhakad
                            Consumer mobile [protected]

                            Sir, by mistake giveup my subsidy i tok need subsidy. I don't know about png consumer by mistake this option click on bharat gas website i request please sir release my subsidy.

                            Regards
                            Lakhan dhakad
                            [protected]
                            Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                              S
                              Santesh Patel
                              from Mundi, Madhya Pradesh
                              Jan 8, 2019
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                              Address: Bhopal, Madhya Pradesh, 462022
                              Website: deactivate give it up

                              Actually i wanted to change my bank account for lpg subsidy but it unfortunately i click on number and sent message to no highlighted on screen pls deactivate the give it up scheme for me bharatgas registered mobile no [protected]
                              And customer care no 63058673 actually i have registered pnb bank for subsidy but automatically after a year subsidy i receiving in union bank which is my another registered bank with same mobile no and aadhar no but union bank started charging for some services so i wanna change my subsidy receiving account pnb then i saw pahal but there is nothing i seen related to change lpg subsidy bank account i request u humbly please deactive give it up if it us activated
                              Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                C
                                Chaithrap
                                from Bengaluru, Karnataka
                                Jan 7, 2019
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                                I wrongly selected the option opted out subsidy, so don't no how to deactivate. But i need subsidy, hereby am requesting you to deactivate my opted out subsidy. I used bharat gas app for my use, wrongly i selected the option that opted out subsidy, after that i gone to my distributor also but no result. Can you solve this, what to do.

                                My account details:
                                Customer no: 12120
                                Customer id : 53303975
                                Mobile no: [protected]
                                Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                  Shakku8786
                                  from Bhusawal, Maharashtra
                                  Jan 7, 2019
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                                  Address: Aurangabad, Maharashtra, 431001

                                  I have opted out of subsidy by mistake through online when i was trying to join dbtl. Click the wrong option by mistake, but now i want to get subsidy and join dbtl. Now when i want to join dbtl through online it respond that i need not to join because i have opted out of subsidy. Please look into matter an my resolve my issue. Name - shakeel ahmed shaikh, my consumer no.50059, distributor name - venkatesh gas agency, aurangabad, maharashtra, mob. No.[protected], i was called to agency they told me its not possible for next one year. Please look into the matter resolve.
                                  Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                    priyank16
                                    from Samalkha, Haryana
                                    Jan 6, 2019
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                                    Address: Gurgaon, Haryana, 122001
                                    Website: www.ebharatgas.com

                                    My bharat gas consumer id is 43235906. I have mistakenly press the opt out subsidy online option today as my kid changed the app language and to restore language i opted out subsidy mistakenly.

                                    I discussed with customer care of bharat gas but they told that subsidy will automatically be started after 365 days. I am not able to manage lpg subsidy opt out due to present higher rate of lpg cylinder. Kindly cancle my subsidy opt out request and provide me subsidy for future lpg bookings.
                                    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                      R
                                      Rajesh sitaram moundekar
                                      from Mumbai, Maharashtra
                                      Jan 6, 2019
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                                      Address: Nagpur, Maharashtra, 440008
                                      Website: [email protected]

                                      Dear sir,

                                      I am rajesh moundekar. My consumer no. 97212742.
                                      I have opted out of subsidy by mistake trough online. I was trying to join dbtl but click the wrong option bymistake.
                                      But now i want to get subsidy & join dbtl.
                                      And i have not received my subsidy of dec.18.

                                      So please look in to this matter & resolve my issue.

                                      Name : rajesh moundekar
                                      Consumer no. 97212742
                                      Contact no. [protected]
                                      Distributor name : satish enterprises, reshimbag,
                                      Nagpur
                                      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                      OtherBharat Petroleum [BPCL] deactivate my opt out subsidy option
                                      Bharat Petroleum [BPCL] — deactivate my opt out subsidy option

                                      1 Review
                                      Ra Rajesh sitaram moundekar on Jan 6, 2019
                                      Submit a Complaint
                                      Dear sir,

                                      I am Rajesh Moundekar. My consumer no. 97212742 .
                                      I have opted out of subsidy by mistake trough online. I was trying to join DBTL but Click the wrong option bymistake.
                                      But now i want to get subsidy & join DBTL.
                                      and i have not received my subsidy of Dec.18.

                                      So Please look in to this matter & Resolve my issue.

                                      Name : Rajesh Moundekar
                                      Consumer no. 97212742
                                      Contact no. [protected]
                                      Distributor name : Satish Enterprises, Reshimbag,
                                      Nagpur

                                      Complaint Status
                                      [Jan 06, 2019]
                                      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                                      Updated by Rajesh sitaram moundekar, Jan 06, 2019

                                      Dear sir,

                                      I am Rajesh Moundekar. My consumer no. 97212742 .
                                      I have opted out of subsidy by mistake trough online. I was trying to join DBTL but Click the wrong option bymistake.
                                      But now i want to get subsidy & join DBTL.
                                      and i have not received my subsidy of Dec.18.

                                      So Please look in to this matter & Resolve my issue.

                                      Name : Rajesh Moundekar
                                      Consumer no. 97212742
                                      Contact no. [protected]
                                      Distributor name : Satish Enterprises, Reshimbag,
                                      Nagpur
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