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Bharat Petroleum [BPCL] Complaints & Reviews

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1.8

Updated: May 16, 2026

Complaints 6088

Resolved

2104

Unresolved

3984

So far, so good. Bharat Petroleum [BPCL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bharat Petroleum [BPCL] will keep up the work and continue to help more customers with their concerns even better 🤝

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Bharat Petroleum [BPCL] reviews & complaints page 73

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Address: 560078

Dear sir,
By mistake i opt out subsidy while login to bharatgas. I registered a complaint but, till now i’ not getting subsidy amount. Please help me regarding this issue.
I got sms from bharat petroleum,

Thank you for contacting bpcl customer care. Your complaint reference no. Is 3673029. Our officer will contact you shortly. For more details call on [protected]

Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.

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M

mofidulislam

from Guwahati, Assam

Feb 8, 2019

My name is Mofidul Islam Ahmed.I have made a great mistake I select opt out of subsidy by mistake please I request you to deactivate my opt out option. Consumer no - 1523 Mobile no - [protected]. Distributor name - Tripati Gas Agency (LAKHIPUR). Assam . Goalpara.
Pin no -783129.
Distributor code- no - 471708.

A

Aisha Mehar

from Bengaluru, Karnataka

May 6, 2019

Dear sir
Aisha Mehar
already I had logged a complaint in February 2019, about opt out subsidy by mistake, I request you to make active my subsidy my consumer no is 95564709
Please help me regarding this issue uruj

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Address: Bhadrak, Odisha, 756131

Sir i mr bikram kishore bal. My consumer id is[protected]. My mobile no is-[protected]. Wrongly /bimistake i opt out subsidy option. Please reverse my subsidy. Tell me how to reverse. So please do something about this matter. My conection is bharat gas new member. I dont have many idea about opt out subsidy. I requesting you please reverse soon. I hope you will

Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.

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Address: Chhindwara, Madhya Pradesh, 1405

Sir meri gas subsidy kafi dino se band hai problem ka koi salution nhi nikal pa raha hai ap btao ye subsidy ki problem jese solve hogi. Bank me b iska koi solvtion nhi mil pa raha karin 2-3year ho chuke haiap see gujaris hai iska hal btaye badi kra hogi ya to fir ham apna connection change karva let's vahi sahi hogaab iaske bad ap dhekh lenaham pratichha kartehai

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Address: New Delhi, Delhi, 110043

Hi,

I have booked my lpg on 25th january
2019. Today is 7th of jan 2019. They do not even pick up calls, i didn't get my cylinder yet, this is not the first time it happened, until we call the person for the same they do not deliver. I am a working women, i do not have this much of time to remind him each time about my booking. I have already registered a complain in your agency via the contact number [protected]. From the last ten days, we are using a mini cylinder that has been filled from market, we do not have a big financial back up that each time i will pay for both of these. I suggest you to do something about it, this is not really a big thing but to improve your organization you can at least, do it for the people. Hope you do something about it because in my area i am not the only one who's facing the problem.

My contact no. [protected]
My agency name : alok gas agency

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Address: 380060

Hello sir,
My name is vipul baldevbhai patel. I was lease deed completed march 2017one year ago. But still i not receive any refund. Our petrolpump name of alka automobile in ognaj ahmedabad, gujarat, india.
Please when i receive my refund? Here territory manager pankaj moti ramani and engineers officer rajiv sachdeva doing this deed on behalf of bharat petroleum. They are two person have authority.
I want to my money rs. 3, 25, 000=00. Back as soon as possible. My mobile number is 0091 [protected]. My name is vipul patel. I was complained so many times but still not any answer come.
I complained in ahmedabad office bharat petroleum more than 5 times. Please solve my problem as soon as possible.

Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.

Feb 06, 2019

Updated by Vipul Patel Please solve my problem as soon as possible.

Feb 06, 2019

Updated by Vipul Patel Bharat Petroleum [BPCL] — lease deed ragistration fees not refund march 2017

1 Review
Vipul Patel on Feb 6, 2019
Mark as Resolved
Phone/Mobile Number: [protected]

Hello Sir,
My name is Vipul Baldevbhai Patel. I was lease deed completed March 2017one year ago. But still I not receive any refund. Our petrolpump name of Alka Automobile in Ognaj Ahmedabad, Gujarat, India.
Please when I receive my refund? Here territory manager Pankaj moti Ramani and Engineers Officer Rajiv Sachdeva doing this deed on behalf of Bharat petroleum. They are two person have authority.
I want to my money Rs. 3, 25, 000=00.back as soon as possible. My mobile number is 0091 [protected]. My name is Vipul Patel.I was complained so many times but still not any answer come.
I complained in Ahmedabad office Bharat petroleum more than 5 times. Please solve my problem as soon as possible.

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Address: 500037

My name is YAMINI RAJU. I order gas Bharth gas. Till now gas is not supply to my home. Bharth gas distributor number not working . I called to auto delivered person the person told I will not delivered to participaclar area u have to come take gas from distributor shop.
My mobile number;[protected]
Gas account holder; YAMINI SUSHEELA

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Address: Jind, Haryana, 126102

Sir,
I have got my gas refill booked on[protected], but i haven't got it till now. My refill no 60722 and book no-[protected]. Our dealer doesn't deliver refill on time. He gets late every time n behave rudely. I have asked him many times delay for late delivery, he always say "its delay by company.
Kindly grant to send my refill in 1 or 2 days
I have only one refill to booking, it books after 22 day n receive after 15 days, i cant manage it

From
Kanta devi r/o 3501 urban estate jind

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Address: Virudhunagar, Tamil Nadu, 626118

I am Subbaraj and consumer of bharat gas. My consumer number 17631 and my registered mobile number [protected] . My lpg sudside not return to my bank account. Its my mistake opted out my subside. Please sir regularly return my subside in my bank account.
Please Deactivate from Opt Out Subsidy . I Want To Avail Subsidy Cylinders .

Consumer Number : 17631
Consumer Name : Subbaraj R
Consumer LPG ID :[protected]
Consumer Aadhaar :[protected]
Consumer Mobile : [protected]
Consumer Bank Accout NO : [protected]
Consumer Bank IFSC Code : BKID0008154

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S

Sangeeta Gavde

from Aurangabad, Maharashtra

Feb 4, 2019

Kindly change my LPG connection to subsidy category because I have clicked opt out of subsidy by mistake in the online . I am Requesting to you deactivate for "Scroll of Honour" OPT (Out of Subsidy)

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Address: Namakkal, Tamil Nadu, 637003

I have opted out of subsidy by mistake through online when i was trying to join dbtl. Click the wrong option by mistake, but now i want to get subsidy and join dbtl. Now when i want to join dbtl through online it respond that i need not to join because i have opted out of subsidy. Please look into matter an my resolve my issue. Name-sivakumar, my consumer no.29508, distributor name - ponni gas service., namakkal. Tamilnadu. India. Pin.637003. Mail id - [protected]@gmail.com

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Address: Ambala, Haryana, 134003

Sir, my name is dharmpal, i have made a mistake, i select opt out of subsidy by mistake please i regret you to cancel my request. My subsidy is not coming from the past many month, please stop this service. My detail about connection is
Consumer no :17570
Consumer name : dharmpal
Aadhaar number : [protected]
Distributor code : vikas vihar ambala city
Distributor name : bhagwati gas service,

Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.

Feb 03, 2019

Updated by ਗੋਰਵ ਸੰਧੂ My subsidy is not coming from the past many month, please stop this service.

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M

Maheswar Paik

from Burla, Odisha

Feb 4, 2019

Mobile no [protected]
Aadaar no[protected]
Union Bank of India saving account number
[protected]
DOB 26.02.1976

Maheswar Paik's reply, Jan 31, 2019

Consumer number

Maheswar Paik's reply, Jan 31, 2019

I want to Bharat gas consumer number.

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Address: Pune, Maharashtra

I have choose the wrong option of opt out subsidy bymistakly from my bharat gas lpg connection. Request to concern department that i want cancel the request on priority. And continue the subsidy amount credited on my mentioned bank account.
My name:-nitin v bhilare
Consumer no:[protected]
Consumer id:[protected]
Mobile no:-[protected]

Please check & revert
Warm regards,
Nitin bhilare.

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Address: Hyderabad, Telangana, 506370

I have applied my application number is : [protected] applyed on 30th under group1 upto last week iam following up but today i have seen it was selected under group 2 and his name also not there up to last week.. Can i know how it was allotted. When the draw open.. Even i didnt know. I want full details please.

How can u alot when 3 members are applied under group 1 but u have alloted to group 2

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I am subashini as a consumer of bharatgas. By mistake i am wrongly clicked give up subsidy. L am not getting any subsidy then. I kindly request you to deactivate give up subsidy. My details given below :consumer name:a. Subashini, consumer no:75777301, email id:[protected]@gmail.com, consumer type:domestic distributor, sri shanmuga bharatgas agency, uthukuli main road, mannarai, tiruppur.

Feb 8, 2019

Complaint marked as Resolved

My email id is [email protected], my phone number is 9597740248, my complaint no_3927813

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Address: 500056

Bharat gas distributor, maaruthi gas agency at bowenpally, telangana, is highly unresponsive and does not deliver the booker gas cylinder on time. Any call made to the agency remains unanswered forcing the customers to go to the agency office to get the gas cylinder. A simple search on google with the name ‘maaruthi gas agency, bowenpally’ shows the results of the customer feedback about this agency. As one of the major gas distributors in india, i am hoping the bharat gas management team takes note of this agency and initiates appropriate corrective actions.

Thank you

Regars,
A grieving customer

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Address: 400089

I. Have lpg connection with consumer no p23908. With mohan gas agency chembur mumbai
Till date my subsidy was not being credited
To my overdraft a/c. After that i have changed
The bank a/c no (Linked with adhar)
I have. Given detail 3/4 times to the distributor.
I am not getting subsidy & every time i am getting. A s. M. S to. Provide bank account details.
Please do needful asap because emploee have given wronge information every time about subsidy

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Address: Nadia, West Bengal, 741121

Hi,
I am a consumer of bharat gas under bpcl. Consumer no 4059 & lpg id:- [protected] my distributor id 129722.
Every time during gas cylinder delivery extra 30 inr for the delivery which is beyond their received.
If i deny to provide i have to collect the cylinder from sub distributor.
Last payment by online 709.5 inr on 22-jan-19.+ 30 cash.

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Address: Thane, Maharashtra, 401104

Hi i laxman sail ur consumer request inq u to cancel my bpcl subsidy act no 218089 from mira rd agency name dev mogra gas service i want to deactivate my subsidy as soon as possible due to subsidy there ar many malfunction in booking after many time of booking 2 or 3 cylinder gets to home n 1st n 2nd of cylinder omly gets
Msg of delivered of cylinder os done

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Address: Indore, Madhya Pradesh, 452001

Dear sir/madam
Please note that we are regular customer of bharat gas as per booking we are we are booked opt (Out of subsidy) by mistake.
Kindly note below following details of my gas connection.
Consumer no. 22322
Consumer name. Baliram rathore
Consumer mobile no. [protected]/[protected]
Distributor name. Rochak enterprises
Distributior code. 118111
I am totally disappointed from bharat petroleum lpg concerns responds. I have check online portal and found that non subsidy consumer service activate on 17th december 2018 (By mistake)

Jan 30, 2019

Complaint marked as Resolved

My email address [email protected]

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Address: Dholpur, Rajasthan, 328001

I hereby submit that i have applied to retail outlet dealership between km. Stone no.163 to 168 on nh 23 (Old nh11b) in open category and my application form no.[protected] shows in group-2. I hereby submitted that due to inadvertently mistake my group choose group-2 instead of group-1. Further, i submitted that location of the land with respect to reference point / land mark belongs to my mother and i have shown the relationship in serial no.13. Therefore i request you to change the status of my application form no.[protected] from group-2 to group-1 in online portal as well as offline also.

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R

radhethakur007

from Pune, Maharashtra

Jan 31, 2019

Kindly change my LPG connection to subsidy category because I have clicked opt out of subsidy by mistake in the online . I am Requesting to you deactivate for "Scroll of Honour" OPT...

radhethakur007's reply, Jan 20, 2019

Consumer no : 92814892
Consumer Name : Radhe Thakur
Distributor Code : 421501
Distributor Name : Anisha Bharat Agency

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Address: 560061

Name: sheeba p t
Consumer no. 88554080
Gas - bharat gas
Distributor: jana bhatat gas agency

Respected sir
Due to by mistake my daughter press the option in application of opt subsidy is activate.
So i request to you sir please deactivate my opt subsidy option

I hope you will not be activate my opt subsidy option

Please reply me as soon as possible

Thanking you

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