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Bharat Petroleum [BPCL] Complaints & Reviews

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1.8
Updated: Apr 14, 2026
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So far, so good. Bharat Petroleum [BPCL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bharat Petroleum [BPCL] will keep up the work and continue to help more customers with their concerns even better 🤝
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Bharat Petroleum [BPCL] reviews & complaints page 75

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J
Joel125
from Hyderabad, Telangana
Nov 22, 2018
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error otp limit exceeded

Address: Warangal, Andhra Pradesh, 506013

My request is :60374751 i have applied for new gas connection. When i going to check my status. Or anything. Otp not generating why now what is the next process to me. How. Please slove my issue sir/madam. I want to make my payment in online only slove my problem. As soon as soon possible. I'm not getting this problem so many people are getting this problem. What remove otp limit problem fast...
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kanakmohit
from Vijayawada, Andhra Pradesh
Nov 21, 2018
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Address: Ghaziabad, Uttar Pradesh, 245304

My name-Omabeer. Location - Pilkhuwa Hapur. Consumer no[protected].
Bharat gas.
Kindly change my lpg connection to subsidy. Because i opt out of subsidy by mistake online. I had recd msg for subsidy.
Requesting to deactivate for scroll of honour i am totally disappointed from bharat lpg concern responses.

Plz look into the matter.

Thankyou
Omabeer
Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
Nov 22, 2018
Updated by kanakmohit am a consumer of bharat gas consumer no 60800564 id no[protected].
I have opted giveup subsidy by mistake through online but my intension is check subsidy online.

So please get back my subsidy because i am not eligible for give up subsidy.

What is the procedure to get back subsidy continuously pls rply me as soon as possible.
And please resolve it quick.
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I have booked 1 domestic silendar but it is not delivered
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    J
    Jitesh Singh Rajpoot
    from Ludhiana, Punjab
    Nov 21, 2018
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    Address: Chandigarh, Chandigarh, 160101

    In manimajra chandigarh banveet service station of bp. I told attender to give petrol of rs 700 but he given of rs 130 later he started meter from 130 and given of rs 570 only and told he pressed the node.. He cheat of rs 130., i paid through card.. Pls help. I read its review after its there regular issue.
    Finally he given petrol of rs 570 but he take rs 700.
    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
    Nov 21, 2018
    Updated by Jitesh Singh Rajpoot     Find screen shot of same comolain

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      K
      Karan Borate
      from Pune, Maharashtra
      Nov 21, 2018
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      Address: 411041

      This is the one of the worst gas agency as staff is very harsh. They think that agency is of their own dad. Worst experience in my life i have experienced here. They cannot understand what we want to say. And also they uses their authorized power to dominate customers. Whenever seen it has been observed that each and every customer had a complaint about them.
      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
      Nov 21, 2018
      Updated by Karan Borate       I am talking about BPCL's Shree ram gas agency situated at sinhgad road.
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      [protected] I am Raghunatha Thippeswamy my subsidy amount has give up it's I don't know how it's going so please give the subsidy amount to my account
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        A
        Ajeet kaur
        from New Delhi, Delhi
        Nov 21, 2018
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        Bharat gas agency don't gave my subsidy .I have all documents but they said that my adhaar card is not linked .I don't understand why this happened as i completed my all formalities.I don't recieve subsidy fro 2015. My card serial no.is7306097 and consumer no.12096. So Please gave my subsidy as fast as possible.
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          T
          tv1975
          from Hyderabad, Telangana
          Nov 21, 2018
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          Address: Hyderabad, Telangana, 500039

          Respected sir/madam,

          Prakash home appliances, uppal oder no:111901 consumer: no: 51045476 name:t. Vijay kumar i am writing to inform you that the gas we receive today by delivery boy behaved wrongly with us. When he came for delivery my wife asked him to stay out side politely as she was alone, but he came into my house forcefully and grabbed empty clyender from her hand and started speaking in bad language in threatening way. This is the second incident from same delivery boy. When we went to distributor to complaint he is not even willing to take my complaint and speaking infavour of delivery boy. This is the situation how can we ensure safty for women. Forget about sevice here i am talking about safty.

          Hence from this forum i request you to remove these rowdy delivery boys and ensure women safty
          Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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            R
            Rupali Kadam
            from Mumbai, Maharashtra
            Nov 20, 2018
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            lost gas book

            Address: Thane, Maharashtra, 400604

            Respected sir,
            I have lost my Bharat gas book and i forgot my customer id too. My registered mobile number is my husband number, but we are not living together. Kindly provide me customer id and tell me how to get another gas book. Could you please show me a way to overcome this problem. My details is as follows :-
            Gas owner name : Balu Bhimaji Medage
            Add : Room no 1, sangam Soc, Aadivasi Pada, Wagle Estate, Thane 400604br...
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            A
            arjunhn
            from Delhi, Delhi
            Nov 20, 2018
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            I am a consumer of bharat gas. By mistake i am wrongly clicked give up subsidy october 2018. I am not getting any subsidy then. I kindly request you to deactivate give up subsidy. I want to avail subsidy cylinders. So this is humble request to you please deactivate from out of subsidy. I given request letter also to the distributor but they told there is no option to change. Pls inform further what can i do to cancel the give up subsidy. Consumer name : nagaraja h t, consumer id: 1679932, mail id:gmail.com contact no: [protected], distributor: hebbar gas agency, ripponpete577426
            Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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            I have booked the gas in Bharat Gas consumer No: 28650 to Basaweshara Bharat Gas Agency, Yelahanka new Town, Bangalore -64 on 06.10.2018, the booking reference no. being 117280, but till today have not received the gas cylinder.
            Reply
            My I lost my LPG passbook. I have my consumer ID number. Plz email me.
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              R
              rambabu5567
              from Delhi, Delhi
              Nov 20, 2018
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              Address: Hyderabad, Telangana, 500014

              I am srinivas singireddy, i did wrongly clicked on opt out subsidy by mistake, then i have not received any subsidy yet. I want to continue my subsidy back into my bank account. Please deactivate give up subsidy as soon as possible. I shall be highly thankful to you.

              Consumer no;10667
              Distributor name: rajeswara gas agencies
              Consumer no: 10667
              Lpg id: [protected]
              Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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              Dear Sir

              We follow many time on On line booking by mobile but on mobile booking shown already. till day i did not get any response from Sadashiv Gas agency Gupteshwar road dausa, Today i call at sada shiv agency but they ignore me .
              we are requesting to please deliver my gas cylinder
              Reply
              I am change my new home near by pachaiyappas college back side kindly change my customer address and submited details below

              agency name: jayaram gas agency

              Old address:19 theyagapa street kilpauk chennai-600010

              Name: K.Babu

              customer ID:10465

              New address:26/2 1st floor pillayar kovil street shanai nagar chennai-600030
              Reply
              Suresh Dassan's reply, Nov 12, 2018
              change my address
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                D
                Deepasandeep
                from Hyderabad, Telangana
                Nov 20, 2018
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                Address: 560045

                My lpg subsidy amount not return my bank account. Its is my mistake lpg subside opted out my self and this problem facing from more than 2 years and communication given several times to my bharat gas agency but this agency not solved my problem. Please solve my problem soon as possible.

                My name - sandeep. S. Nayak
                Agency name - m/s. Sri lakshmi narasimha bharat gas
                Address : no.1100, 26th cross rd, 5th block, ashwath nagar, hbr layout, bengaluru, karnataka 560045
                My consumer number[protected]
                My register mobile no - [protected]
                Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                Dec 12, 2018
                Updated by Deepasandeep                 Dear Sir/Madam,

                Its almost a month over and i have not received any reply for my complaint. Please look into this matter.

                Thanks & Regards

                Sandeep
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                  S
                  Shrikrishna Kulkarni
                  from Sangli, Maharashtra
                  Nov 19, 2018
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                  Address: Latur, Maharashtra, 413512

                  Sir, on 5/11/2018, i have filled petrol in my motor cycle through atm card and asked for digital payment incentive. Mr. Kamdar, the owner of m/s h. N. Kamdar pertol pump, latur does not know about the digital payment incentive and advised me that the digital payment incentive does not relates to bpcl. The xerox copy of the receipt, marked as is enclosed for your perusal. Please advice.
                  Shrikrishna d. Kulkarni
                  [protected]
                  Latur
                  Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                  Dear Sir,

                  My self Harish chandra pandey my bharat gas subsidy not received in my bank account last 2 years so pls provide subsidy amount in my bank account.
                  CONSUMER NO[protected]
                  my adhar no[protected]

                  Thanks & Regards
                  HC PANDEY
                  [protected]/[protected]
                  Reply
                  Sir,
                  I had received SMS that under DBTL scheme for LPG subsidy amount of Rs-460.80 is transferred to my bank account by BPCL for cylinder delivered by cash memo - 40042 of 08/11/2018.

                  However the subsidy has not been transferred. As yet even 4 days.
                  An early action is required with intimation to me

                  Madan Mohan Tiwari
                  Reply
                  Please request subside my back .
                  Reply
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                    D
                    Deepthiramesh
                    from Hyderabad, Telangana
                    Nov 18, 2018
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                    Address: Hyderabad, Andhra Pradesh, 500092

                    Boys never delivered in time and office at boduppal kaman hyderabad prakash home appliances would never respond waste of opting for this lots and lots of inconvenience please help us. I'll treatment of the customers.. We feel for god sake no one else would opt for this prakash agencies irrelavent behaviour no update about delivery they won't pick the calls.
                    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                      K
                      koparde
                      from Delhi, Delhi
                      Nov 18, 2018
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                      Address: 415115

                      My father death, therefore change of name from father to son and transfer gas connection to me
                      Father name - hanmant krishna chavan
                      My name - ishwar hanmant chavan
                      My gas connection agency name is' suparn gas service karad'
                      Please give me feedback about, there is no subsidy amont from last 3 years
                      My card no is 9169
                      Iwill give application to gas agency but not give replay
                      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                      Dear Sir,
                      I was taken LPG cylinder 4 month with Mahul bharat gas agency sec-05 noida. Very bed experience with the agency because this agency not give any subsidy within four month. Not any one help properly so kindly resolve my issue and provide my all subsidy. my mobile no-[protected]
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                        G
                        Gopal Gangrade
                        from Bhopal, Madhya Pradesh
                        Nov 17, 2018
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                        Address: Indore, Madhya Pradesh, 452006

                        My consumer no. 53655849 by which i have booked two times no. 150720 & 15914 with dealer gas point indore for refill of cylinder, but my booking is cancelled advertantly by you/dealer with reason empty cylinder not available. I feel very badly that i am available at home with my empty cylinder on the expected delivery date. Thricely again booked by booking no. 164030 with the hope to someone will listen in the matter. Gopal gangrade mob no. [protected]
                        Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                          S
                          Svone234
                          from Jawad, Madhya Pradesh
                          Nov 17, 2018
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                          Address: 450001

                          Bharat gas lpg — deactivate the opt out of subsidy option

                          I one times complaint to bharat gas through online complaint no.3504027 regarding reverse from none subsidy in lpg to subsidy category. I have opted out of subsidy by mistake through online when i was trying to join dbtl. Click the wrong option by mistake, but now i want to get subsidy and join dbtl. Now when i want to join dbtl through online it respond that i need not to join because i have opted out of subsidy. Please look into matter an my resolve my issue.
                          Name-rakesh vishwakarma,
                          My consumer no.37
                          Lpg id: [protected]
                          Aadhaar number: [protected]
                          Distributor name - divya shakti gas sev. Khandwa
                          Mob. No.- [protected],
                          Mail id - [protected]@gmail.com
                          Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                            Y
                            Yogitagaikwad
                            from Ambikapur, Chhattisgarh
                            Nov 16, 2018
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                            Address: Ujjain, Madhya Pradesh

                            This is for u r kind information that i having aconsumer no.42925.approximately before 25-26 i have booked gas cylinder whose booking reference no.was 77992 and also cash memo no. 81715 was generated (through sms).According to message cylinder is delivered on 26/10/2018 .But cylinder is not delivered till date.such type of activity is repeated many times.Late delivery is done by hawker knowingly.He says i[censored] want fast delivery then u wil pay extra charge 50/- per cylinder for that.Unvilingly i have paid 2 times for that.I[censored] paid 50/- then cylinder comes next day at ur door otherwise after 25 days/month.So please take care for this matter.

                            Thank you

                            Yogita Gaikwad
                            Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                              J
                              Jaya Deepika
                              from Hyderabad, Telangana
                              Nov 16, 2018
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                              Address: Hyderabad, Telangana

                              Please refer my complaint no. @. 3175662 dated, 16-08-18 &
                              @. 3350702 dated. 25-09-18 regarding non - payment of (Dbt) lpg subsidy in my bank a/c. Inspite of my repeated requests the following subsidy entries are not paid to me.
                              1.) dt[protected], rs. 205.48, 2.) dt[protected], rs. 305.83
                              3.) dt[protected], rs. 369.54, 4.) dt[protected], rs. 484.61
                              I have already submitted my bank details to ur dealer mahalakshmi lpg centre, secunderabad. My aadhar is also linked with bank a/c, long time back. My a/c is with andhra bank, vidyanagar br, hyd which i have informed you already. My lpg consumer no.[protected], mobile no. [protected]. Kindly take necessary action to pay me the above said amount for which i will be very thankful to you. Thank u
                              Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                5
                                55949809
                                from Kanpur, Uttar Pradesh
                                Nov 15, 2018
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                                Address: 271835
                                Website: [email protected]

                                I am jai shankar from shrawasti (U. P) as a consumer of bharat gas. By mistake i am wrongly clicked give up subsidy march 24, 5, 2018 i am not getting any subsidy then. I kindly request you to deactivate give up subsidy. I want to avail subsidy cylinders. So this is humble request to you please deactivate from out of subsidy. I given request letter also to the distributor but they told there is no option to change. Pls inform further what can i do to cancel the give up subsidy. Consumer name :jai shankar & amita yadav consumer no. 55949809 lpg id:[protected] contact no. [protected] email : [protected]@gmail.com consumer type: domestic distributor: vasht bharat gilaula shrawasti uttar pradesh. Pin : 271835 adhara no (Updat)
                                Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                                Nov 15, 2018
                                Updated by 55949809                                 subsidy 24/5/2018 nhi mile h
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                                  PradeepSatpute
                                  from Miraj, Maharashtra
                                  Nov 15, 2018
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                                  Address: shivaji road miraj s
                                  Website: [email protected]

                                  Gas stationsbharat petroleum [bpcl] deactivate the opt out of subsidy option
                                  Bharat gas lpg — deactivate the opt out of subsidy optional
                                  I two times complaint to bharat gas through online complaint no 3160643& complaint no.3164655 regarding reverse from none subsidy in lpg to subsidy category. I have opted out of subsidy by mistake through online when i was trying to join dbtl. Click the wrong option by mistake, but now i want to get subsidy and join dbtl. Now when i want to join dbtl through online it respond that i need not to join because i have opted out of subsidy. Please look into matter an my resolve my issue. Name - namdeo panchal, my consumer no.69992189 distributor name - mahalximi gas agency, muktainaer, maharashtra, [protected]@gmail.com
                                  Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                  My payment status shows failure even after the amount is debited from my account please help me my customer no: 58478249
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                                  Sherlock Anandh's reply, Nov 1, 2018
                                  I want refund Help me
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                                    Biplab Naskar
                                    from Bhubaneshwar, Odisha
                                    Nov 15, 2018
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                                    Address: 711322

                                    I am going to giveup subsidy activate, i am going to give you a copy of the apache request, or if you want to cancel it, you will be able to deactivate it. You can contact us at any time, consumar name: biplab naskar, consumar no: 65023440, lpg id[protected], contact no: [protected], distributor: deep gas service, bharat ga s agency, panchla howrah, pin: 711322
                                    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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