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Bharat Petroleum [BPCL] Complaints & Reviews

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Bharat Petroleum [BPCL] reviews & complaints page 95

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33vardhan
from Kodar, Telangana
Feb 13, 2018
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Address: Warangal, Andhra Pradesh, 506006

Change opt out of subsidy to subsidies dear sir, sorry!!! Due to wrong click on "opt out of subsidy option", it has been activated. Kindly deactivate this from my bharath gas consumer number 86586518 as soon as possible. Please help me on this. My name is chandrashekar putta and consumer no 86586518 and lpg id:[protected] and aadhar no:.[protected] bharath gas agency - m/s prithi gas agency waramgal, telangana, pin 506006, cell no [protected]
Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
Feb 08, 2018
sutharsan r's response
Please my subsidy update here.
is it resolved?
My name R.sutharsan lpg consumer no 68355756 my aadar no[protected] divaya malar bharatgas agency puzhal chennai.last oneyear not recived the subsidy.plz action .
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    Rahulmadhu
    from Mumbai, Maharashtra
    Feb 12, 2018
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    Address: Thane, Maharashtra, 401107

    National payments corporation of india{NPCI} --- gas subsidy not recurving in my bank account.
    Hello sir,
    This is to inform you that fort the last two times I am not getting my gas subsidy in my bank account though I have linked my aadhar card (protected )with my bank account multiple times also liked my aadhar no with my bharat gas dealer my consumer no is[protected] but still I am not getting my gas subsidy in my bank account.. My IFS code is SBIN0041071. I was regularly recieving susidy but suddenly I am not recieving gas subsidy since two months for order no 157023 dated 19/11/2017 and order no 1/4959 dated 14/11/2017.
    I came to know that my aadhar card number and my bank IFS code is not active in NPCI database..
    Can you please link /activate my aadhar card no and my bank IFS code with NPCI
    Thanks
    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
    मालेगाव मे दुसाने गॅस एजन्सी है
    उनकी सर्व्हिस सही नहीं है
    सिलेंडर घर पोहोच जलदी नहीं कराती
    नाही सिलेंडर की पावती देते
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      C
      cponnu
      from Chennai, Tamil Nadu
      Feb 12, 2018
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      Address: 600033

      Sir/madam,

      My consumer no is 21285 and 17 digit lpg id is 1 [protected].
      My name is p chandramouli, my mobile no is +[protected]. My email address is [protected]@gmail.com, super chef gas agency, chennai 600018 is my agency.

      Three days back i got delivery of rebooked gas cylinder. It was a fast response and thank you.

      I got a message yesterday that you are unable to credit subsidy to my bank account as, as per you, aadhaar no is not registered with the bank i have chosen. My bank for this is vijaya bank, ashok nagar, chennai, ifsc: vijb0003048 and my account no is [protected]. I wish to inform that the number was linked many months ago. I have some more bank accounts with whom also the aadhaar number is linked. I visited the agency and as per their advice i had asked my bank to delink the aadhhar no, wait for two days and link again. They might have carried this out today. I hope this procedure is okay. As your message does not mention the bank i am in confusion. I am also told that whenever aaddhar linking is done to any other bank account, your subsidy also goes to that account. This may not be the correct action if it true.

      I request you to keep this complain pending till the matter is solved. If copies of documents are needed please send me a message. Thanks
      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
      I could not login the website.so icouid not book my cylinder online.kindly sort out my problem asap.
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        V
        Vivek5118
        from Delhi, Delhi
        Feb 11, 2018
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        Address: Gurgaon, Haryana, 120001

        Hi, i have applied for a new connection through online (Ebharat). I have submitted online docs and my request has been approved. But i can get any inforfation from madhu gas gurgaon. Now i want to cancel my request on line but i can not able to do online than i go to madhu gas service gurgaon, but there employee isn't solve there problem

        My major prob is : i am not able to get the one time password in my registered mob num or my mail. I got the msg like otp limit exceeded. So kindly check my concern. Req id: 18565615 mob num: [protected]
        Regards
        Vivek kumar gautam
        +1 photos
        Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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          Lalit Tiwari 23
          from Indore, Madhya Pradesh
          Feb 11, 2018
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          wrong filling of fuel

          Address: Katni, Madhya Pradesh, 483501
          Website: www.bharatpetroleum.com

          I went to the petrol pump on 08 feb 2018 in the evening and got filled my tvs wego with 60 rs as i was in a doubt that petrol is left for only 2-3 km. After getting my tank fill i left that petrol pump and going not far than 5 km my vehicle got stopped i doubted it for any problem i reached to a mechanic nearby he said there is no petrol in the fuel tank which was quite embarassing for me as this type of thing happened first time with me....
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          S
          Saleha786
          from Bengaluru, Karnataka
          Feb 9, 2018
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          Address: Bangalore, Karnataka, 560029

          Respect sir,
          My name is saleha pathan, i have made a mistake, i select opt out of subsidy by mistake please i regret you to cancel my request.
          My detail about connection is mentioned below:
          Lpg : 1
          Consumer no : 50447907
          Consumer name : saleha pathan
          Aadhaar number : [protected]
          Distributor code : 126915
          Distributor name : bangalore gas agency. Btm layout
          Bangalore 560029
          Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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            Arjun Dev Nasa
            from Noida, Uttar Pradesh
            Feb 8, 2018
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            Address: Gurgaon, Haryana, 122001

            Dear sir,
            We get sms that the gas cylinder has been delivered like current sms "ref. Your booking no 167274 lpg cylinder was delivered on 08-02-18."
            In fact every time we receive this sms and cylinder comes nearly after 20 days from the date of sms.
            Why you send these kind of sms's we dont know.

            Kindly look into the matter.

            Arjun dev
            [protected]
            Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
            Today3/2/18 I m received msg which I didn't do that 238litres diesel filled for MH09BA5313 on SAI HIGHWAY SERVICE at kohlapore by15.02pm some body misuse my mobile number above transaction is not mine I don't have 2&4wheeler find using my mobile number somebody filled diesel
            My father was died and connection will closed so i want to change gas connection my mother plz reply what is the process
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              S
              sagarrawat
              from Pundri, Haryana
              Feb 7, 2018
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              Address: Palwal, Haryana

              I have applied for a new connection on 26th jan 2018. My request id is 45705460 i want to cancel my request but it shows an error that you have crossed maximum number of otp limit. Kindly visit to the administration. But it is not easy to visit the administration. Now tell me about how i can cancel my request.
              Please help me to cancel my request.
              Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                R
                R@raj
                from Morjim, Goa
                Feb 7, 2018
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                Address: Ahmednagar, Maharashtra

                We are always facing problems of deliveri of gas cylinder in bholegoan, midc area in ahmednagar. Their is always problem occurs in a annand gas agency (Code 156360) ahmednagar maharashtra. Also we are getting a buzzy tone or not in reach on their landline. So many problems we are facing related to this agency. We should allow to change agency or gas connection.
                Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                Please Cheng my name in my gas book
                I am ramotar s/of jagmal Singh I book my cylinder on 28 Jan 2018 but today 3 Feb I not got cylinder I call many times yet no response
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                  reenathakur926@
                  from Gurgaon, Haryana
                  Feb 7, 2018
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                  Address: Gautam Buddh Nagar, Uttar Pradesh, 201304

                  Dear sir,

                  My name is kamla devi consumer number 26622 from chitra gas agency, they always give our slender after 5 or more visit on distribution place, my old father always goes and come back some times they says slender vehicle not come today and some times said come by tomorrow, every time they change distributor and place from their ends. And also charged 20 to 30 rs extra if we pay by cash.

                  Sir please advise why we are facing this problem always and when we will get satisfied service from your side.

                  Its very difficult to collect every time from different place by a old men or old women.
                  Please solve this problem or transfer our connection any other distributor who will provide us service on time and comfortably.
                  Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                  Dear Sir/Madam,

                  I want a new bharat gas connection in kuruli, sub dealer is asking Rs. 5500/-
                  Please inform me real price of cylinder + regulator + Pipe + Chula.

                  2) I want to have only a cylinder without chula, how much it will cost for one cylinder.

                  Thanks
                  Vaibhav
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                    V
                    Vksv
                    from Coimbatore, Tamil Nadu
                    Feb 6, 2018
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                    regulator missing

                    Address: Salem, Tamil Nadu, 636004

                    Iam having two connection without additional cylinder therefore one regulater missed while
                    Shifting my family from ammapet to narasothipatty during the year 2005. Since iam using
                    Only one connection iam not aware that immediately and also second connection used as
                    Additional cylinder. Last year i had transferred that connection in my wife name since only
                    One connection is permitted for one person.in my family...
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                    N
                    Niyaz Balkhi
                    from Leh, Jammu and Kashmir
                    Feb 6, 2018
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                    My name is NIYAZ AHMAD BALKHI
                    BP GAS CONSUMER NO. 1412 .
                    My subsidies have not been transfered into my SBI account for last few months.
                    I have been asked to contact the bank as it was mentioned that my aadhar was found inactive in NPCL database. I checked it with my bank where I found it ok in every aspect. IT WAS ACTIVE.
                    Please see the matter and make me have all my subsidies in my account.
                    thank you.
                    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                      Madhan85
                      from Chennai, Tamil Nadu
                      Feb 6, 2018
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                      Address: Chennai, Tamil Nadu, 600070

                      Hi sir/madam,

                      Today february 6th i went to fill petrol for my motorcycle in bharat petroleum petrol bunk named (Minvani) in anakaputhur chennai. Today's petrol cost as per govt rule is rs 76.12/liter. They are selling at rs 76.22/liter. As there was no response i did not fill the petrol and moved to another bp bunk in mangadu road named krishnaveni agencies and cost in the bunk per liter is rs 76.18. There is no response in both the bunks and they say that they can fix the rate and they are not answerable to anyone. Kindly do the needful.
                      Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                        H
                        haritshah
                        from Mumbai, Maharashtra
                        Feb 6, 2018
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                        Address: Mumbai City, Maharashtra

                        I had visited the bpcl petrol pump at king's circle, right before maheshwari udyan a few days ago to fill petrol in my vehicle. I own a maruti suzuki baleno, the premium hatchback launched in late 2015 by maruti suzuki. Around 31 litres needed to be filled. Tank capacity is 37 litres, of which 4 litres are reserve fuel. When my car goes into reserve fuel, i get an indication on my display in the car. When i went to fuel my car, there were still nearly 2 litres petrol remaining, before which it would go into reserve fuel.

                        With this background, the attendant started filling petrol. I always look at the fuel indicator that shows how much petrol is being filled and total cost. When the tank was almost filled, suddenly 2 petrol station attendants appeared and asked me if i want to fill oil and coolant. I was distracted and i said ok to fill oil and coolant, but when i turned back to look at the fuel indicator, only the total amount was showing and total litres filled was not showing.

                        When the attendant came with the bill, he had tried to charge me for over 36.5 litres! I immediately realised he is trying to overcharge me, and i argued and told him i know what my tank capacity is and i know how much fuel needed to be filled. He still tried to argue with me, and after the argument he changed the bill and charged me for 33 litres (Rs 2, 640), along with a total of rs 624 for oil and coolant, amounting to rs 3, 264.

                        I lodged a complaint with bpcl, because i felt it was necessary to bring this to their attention that one of their petrol pumps was trying to cheat their customers. After investigation, they concluded that there was no attempt to cheat! They saw the cctv cameras, and according to that, around 31.14 litres was filled. So this is itself a reflection that they tried to cheat me by overcharging me, as they tried to bill me for over 36.5 litres! Secondly, they lied saying they charged me rs 757 for oil and coolant, when they only charged me rs 624! Yet, bpcl concluded that there was no cheating!

                        I want everyone to know that they should never ever go to bpcl petrol pump located next to maheshwari udyan! It is not a company owned and company operated petrol pump, and the owner's name/contact person for this pump is mr chetan modi, his mobile number is [protected]. Please ensure you do not ever to go that bpcl petrol pump. I will never ever use bpcl again as i am not at all happy with the way they have failed to investigate this matter properly.
                        Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                        Feb 01, 2018
                        Sundarmourthi's response
                        Please help my subsidy amount get my bank, register with my Aadhar my bank, my gas no 15027, agency name Ramachandra gas agency Puducherry
                        My reg.no is [protected] my cylinder not delivered. But msg cylinder is delivered 31/01/19 what is this sir. This is cheating with consumers
                        I have link with my Aadhar card, I can't get my subsidy please kind auction, 15027 my gas no, my agency name Ramachandra gas agency from mudaliarpet Pondicherry, thanking you
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                          yadavrahul1977
                          from Jhansi, Uttar Pradesh
                          Feb 6, 2018
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                          Sir / madam,
                          This is to inform you that it was wrongly enrolled the “give it up” or "opt out subsidy" option for my lpg connection by one of my family members who is ignorant to understand english words. So, i request you kindly to deactivate this enrollment, my consumer no. 88837839. So that i can avail the lpg cylinders in subsidized prices. It's my humble request to kindly deactivate my “giveitup” option and credit my subsidy in my account as i don’t want to lose my subsidy. I want to avail to subsidy cylinder. I am waiting for your sympathetic consideration at the earliest. Below are the bharat gas (Bhp) connection details: email: rahulyadav. [protected]@gmail.com mobile: [protected].

                          Lpg id: [protected]
                          Consumer no.: 88837839
                          Consumer name: rahul yadav

                          Distributor code: 128612
                          Distributor name: saraswati bhrat gas, balughat, chunar, mirzapur, uttar pradesh, 231304.
                          Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                          My mistake click on subsity opted out sir please deactivate
                          opted out subsity.
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                            A
                            from Delhi, Delhi
                            Feb 4, 2018
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                            Address: 110086

                            That the agency does not supply the gas cylinder even after a booking of one month.
                            In every booking either they are cancelled the cylinder or supply the same after one month from the date of booking,
                            I contacted number of times with the agency officials in respect of the above complaint but they never take any heeds towards my complaint.
                            That the delay in making supply causes huge problems as lpg is basic necessities,
                            Kindly take action against my concern.
                            Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                              Rakesh Naagar
                              from Delhi, Delhi
                              Feb 4, 2018
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                              Address: New Delhi, Delhi, 110082
                              Website: Consumer complaints. In

                              Meine 24/01/2018 ko cylinder ke liye booking kiya tha. Jiska booking no. 73543 hai. Or cylinder abhi tak deliver nahi hua hai. Mei par day regularly phone karta hu ki cylinder kab ayega or shakuntla bharat gas agency wale roj kahte hai ki 2-3 hours aapka cylinder aa jaye ga lekin cylinder abhi tak nahi aaya hai or mujhe 01/02/2018 ko cylinder delivered ka sms aaya hai lekin cylinder abhi tak nahi aaya or 2-3 din se to agency wale call bhi nahi utha rahe hai. Ye sabhi milkar cylinder black karte hai 7 din se me bahar se gas le raha hu ye sab black market ko badawa dena hai
                              Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                              Feb 04, 2018
                              Updated by Rakesh Naagar
                              Sakat karyawahi
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                                vazant
                                from Morena, Madhya Pradesh
                                Feb 3, 2018
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                                Address: 628008
                                Website: My Bharatgas

                                Sir,

                                Please refer my my bharatgas complant no. 2570259 dated 31/01/2018
                                And my query no. 2579551 dated 03/02/2018.
                                I request to provide me the subsidy for the refill purchase vide bill no.
                                Orno. 165560 dated 17/01/2018 regularly, as remitted me earlier, to the bank mentioned in the query no. 2579763 dated 03/02/2018.
                                Once again i do furnish the details of my bank, for your kind perusal :-

                                Name anto raj vaz j.
                                S. B. Account no. [protected]
                                Name of bank pandyan grama bank
                                Branch puthukudi, tuticorin branch
                                Ifs code ioba0pgb001

                                My aadhaar no. Linked
                                With the bank[protected]

                                Thanking you sir, please send your resolution for the above query details in my email id :- [protected]@gmail.com
                                Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                  ujjainamit
                                  from Darjiling, West Bengal
                                  Feb 3, 2018
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                                  Address: Darjeeling, West Bengal, 734001

                                  I am an existing consumer of bharat gas with consumer no. Being 83132859. My connection status is showing blocked from last few days and i am unable to book re-filled cylinder.in spite of repeated complaints to the toll free number as well as local distributor, nothing is done and is still lying blocked. The situation is getting worse as i have no alternative source of cooking
                                  Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
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                                    nav672
                                    from Chandrapur, Maharashtra
                                    Feb 2, 2018
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                                    Address: Nagpur, Maharashtra, 440007

                                    Sir,
                                    I am Naveen Singh, holding LPG Bharat Gas consumer NO. 64379516,
                                    regd mob no. [protected] my LPG distributor is Suvidha Gas Agency, Maintenance Command Indian Air Force. Initially I was receiving LPG subsidy in my SBI account. Since last 2 times I am not receiving my LPG subsidy. After inquiry from by distributor I came to know that it is going some where else, where I am not holding account number.

                                    It is requested that my problem may kindly resolved at earliest.

                                    Regards

                                    Naveen Singh.
                                    Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
                                    Feb 04, 2018
                                    Updated by nav672
                                    Sir,

                                    Thanks for your early response and action.

                                    It is to inform that issue has been resolved. Once again I thanks your team for help me out.
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