Show menu
Close
FAQ FAQ Sign in Sign in
Close
ADVERTISEMENT

[Resolved]  Bharat Petroleum [BPCL] — bharat gas online payment failure - no refund, charged twice

I have booked cylinder through bharat gas android app. Order id 63813. Refill id : [protected]
Payment successful in billdesk-upi (Google pay). But in bharatgas app shows payment failed.
Delivery man collected 630+50 rupees in cash as well. Kindly refund the amount. Compliant no : 6112872 closed without proper resolution. 2nd complaint number for same issue : 6118145.

Also i had discussion with bpcl customer care - they said upi is not supported by bharatgas app. They why are you providing upi option in bharat gas app - billdesk upi. They said this is to be checked with my bank for refund. But upi transaction is successful and credited to billdeskpg. [protected]@icici.

bharat gas online payment failure - no refund, charged twice
bharat gas online payment failure - no refund, charged twice
bharat gas online payment failure - no refund, charged twice
bharat gas online payment failure - no refund, charged twice
bharat gas online payment failure - no refund, charged twice
ADVERTISEMENT
Complaint marked as Resolved Sep 23, 2020
Raised separate compliant in BPCL website. The amount has been refunded. Thanks BPCL for the refund.

Complaint Status


[Sep 23, 2020] Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
Complaint comments  Add a CommentShareTweet

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    Customer satisfaction rating
    44%
    Complaints
    4652
    Pending
    0
    Resolved
    2036
    Bharat Petroleum [BPCL] Phone
    +91 22 2271 4508
    +91 22 2271 4516
    Bharat Petroleum [BPCL] Address
    1st Floor, Golden Triangle Bldg., P.O. Navjeevan, Navrangpura, Ahmedabad, Gujarat, India - 380014
    ADVERTISEMENT