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[Resolved]  Bharat Petroleum [BPCL] — Online payment status PENDING but Money deducted

I have booked bharat gas lpg cylinder on 10/11/2020 and made online payment on the BPCL website using amazon pay upi. Amount ₹ 666.5/- was deducted from my bank account but still it showing payment status as pending on bharat gas cylinder booking site. Payment made through BILL DESK. I have neither received any payment confirmation from bharat gas site nor amount refunded to my account as this transaction get failed
Online payment status PENDING but Money deducted
Online payment status PENDING but Money deducted
Online payment status PENDING but Money deducted
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Complaint marked as Resolved Nov 13, 2020
Payment Status was updated as Success.

Complaint Status


[Nov 10, 2020] Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
Complaint comments  1 Comment     Updated: ShareTweet

Comments

I have booked bharat gas lpg cylinder on 29/11/2020 and made online payment on the BPCL website using amazon pay upi. Amount ₹ 661/-was deducted from my bank account but still it showing payment status as pending on bharat gas cylinder booking site. Payment made through BILL DESK. I have neither received any payment confirmation from bharat gas site nor amount refunded to my account as this transaction get failed.

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    Bharat Petroleum [BPCL]
    Customer Care Service
    Customer satisfaction rating
    44%
    Complaints
    4678
    Pending
    0
    Resolved
    2038
    Bharat Petroleum [BPCL] Phone
    +91 22 2271 4508
    +91 22 2271 4516
    Bharat Petroleum [BPCL] Address
    1st Floor, Golden Triangle Bldg., P.O. Navjeevan, Navrangpura, Ahmedabad, Gujarat, India - 380014
    View Full Information
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