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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Apr 30, 2024
Complaints 15954
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Bharat Sanchar Nigam [BSNL]
Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 104

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V
vinaysingh1984
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Not resolved complaint by bsnl

Dear sir/m’am

I have facing a problem by Bsnl I am using a Bsnl number +91-[protected]
But last 5 days I am not receiving any calls or SMS Is have already meany time completes in costumer care but
He didn’t resolve my complaint

So please Help me for this painfully Situation.

Thanks
Vinay singh...
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S
SwetaSamasti - KuchAnkahiSi
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Name correction for the bill

Dear Sir,
I have taken a new BSNL broadband connection & my no. is :[protected]. But I got the welcoming mail by the name of KUMARI SWEATA KUMARI and my real name is SWETA KUMARI. I mentioned the correct name in the form but it still came wrong. I request you to please correct my name in the bill because I need to submit the bill with the correct name to my office. .

Regards,
Sweta Kumari...
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B
Bhavana26
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

surrender ll deposited not yet refunded

Address:BSNL, Vastrapur, Ahmedabad

I have surrender my land line along with all details in 21.10.2019. Now i have also get ro number:re[protected], ~dt.08.06.2020. But still deposit amount is not refunded to me....
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K
Kiran Navade
from Udgir, Maharashtra
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Recharge failed but money deducted

In 9 & 10th sept 2020 i was doing bsnl monthly reachrge of my no.[protected] using bsnl application. Both the day payment deduction done but recharge failed.
So i want request you please check it. And refunds my money....
+1 photos
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U
Umashankar M S
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automatic deduction of data and balance

From the last 3 months, i am facing this problem of the automatic deduction of balance money from my bsnl acc.. A month ago, my balance was rs 101, but now it has reduced to rs 6 even though i rarely made a call through it. A message always pops up saying that rs0.250 has been deducted from your account for gprs usage of 514 bytes, even though i never turned my data connection on (I always use my jio no. For data). Please solve this issue...
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U
Umashankar M S
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automatic deduction of data and balance

From the last one month, i am facing thids problem of the automatic deduction of balance money from my bsnl acc.. A month ago, my balance was rs91, but now it has reduced to rs36 even though i rarely made a call through it. A message always pops up saying that rs0.250 has been deducted from your account for gprs usage of 544 bytes, even though i never turned my data connection on (I always use my jio no. For data). Please solve this issue...
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R
Ramanan_99
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termination account 9035123992

Address:Chennai, Tamil Nadu

I have written to, gm (P&d) cfa / bb bsnl as per consumer grievance redressel circular stating that my above mentioned account be terminated as i am not in india for the past 3 years and the connection has not been used during this period. I requested disconnection effective may 2020 and have sent several emails following up. The concerned officers never liftup their telephones whenever i call them to follow up the disconnection.
br...
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Address:A.45 New Vijay Nagar Extenstion Ranjhi Jabalpur

This is to inform you from the past three months i am not getting the
Telephone bills of my residential telephone number on my mail id.
All the payments pertains land line telephone bills are made through
Mu debit card....
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R
RashmiBhat
from Chennai, Tamil Nadu
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faulty bsnl landline/bb not being rectified

Address:KUmta, Karnataka

This is regarding landline[protected]Karnataka) which is not functioning since one month. Multiple complaints are logged in selfcare portal but they are getting closed saying resolved without even attending it. Contacted the local lineman multiple times, but he doesn't attend our calls and doesn't have technical knowledge to identify/fix the problem. My old aged parents are not reachable as there is no mobile coverage as well and broadband...
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Hello sir,

This is regarding the mobile tower in the residential area (Kismatpur, om nagar colony, plot no 40, h-no :4-160/40/1. Hyderabad-500082.)

I request you remove the tower as soon as possible, as it is not legal, to place the tower in the residential area, and it is right behind my building with zero distance. This is going lead to the serious health problems, i'm already facing serious health issues...
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R
Rushikesh Kale Patil
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By mistake recharge

Address:Maharshtra police accedamy nashik .Trimbak road

Sir
[protected]
Ya no var by mistake 3500 cha recharg success full jhala ahe tari to amhala re fund houna milava hi namra vinati
Jay Hind...
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M
Matthew Jυɗє
from Kottayam, Kerala
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ftth cable disconnected but still being charged

Address:Madurai

To
The concerned authoruty
The bsnl, madurai

We had had an ftth connection for the past 5 years and this april, a government vehicle designated to provide with vegetables at the doorstep due to the ongoing crisis snapped up the cable which was in the first place left negligently hanging overhead on a tree nearby the house and even after repeated visits to the bsnl office at ellis nagar and also dropping a lot...
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M
M Jeeva
from Coimbatore, Tamil Nadu
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Broadband bill

I Got the BSNL fiber-net broadband connection through the vendor galaxy fiber-net for the plan of 950 rupee, which is monthly 600 GB on march month.From the month am receiving the excess bill amount which said by the vendor galaxy, I have sent an email to the vendor stating same multiple times but no solutions.after a couple months I have reduced my monthly plan charges from 950 rupee to 850 rupee of 300 GB .But still I am getting the excess...
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Address:BSNL JADAVPUR

We regret to inform you that even after a month, the complaint is not attended to, neither the telephone is functioning but bsnl is billing for the same.
Despite repeated telephonic attempts to the authorities did not yield any result.
In this contest we would like to surrender the connection and take back the deposit amount by submitting the non-functional equipment.
As our repetitive effort to do the same didn't get...
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R
RahullBb
from Yamunanagar, Haryana
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Abot rent

Address:Dehradun

I am rahul bahuguna from uttarakhand. I have not received rent of my property......
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I have paid my bsnl landline bill of rs. 1061 twice by mistake through "simpl" on 7th [12:23 pm] and 8th [02:32 pm] of september 2020. Both the payments were successful debiting the amount from my "simpl" account. Later i tried to claim the extra amount to be refunded back, but bsnl has refused to do so. The two transaction ids are as follows:

A] bbx[protected]qc
B] bbx[protected]wy

I have...
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Address:Kumar Dave, A-304, vraj vatika flats, b/h swaminarayan temple, kalawad road, rajkot.

My landline phone and broadband is not working since last 3 months. my father had complained more than 5 times at office hours to Mr. Mehta. He is not taking any actions and other staff members are also not giving proper answers. If staff is not available to solve this problem with BSNL then this is not a problem of any customer. This is not the way. From the same place online study of students are not going smooth. my parents are senior...
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A
Amal P Biju
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not receiving upc code for porting

Address:Pandaraparambil house ,Ochanthuruth PO

Sir/madam

I had planned to port my bsnl prepaid number to another operator as the service of bsnl is so unsatisfactory these days. Thus i sent port to 1900. (8sept)
Even after 3-4 messages i couldn't get upc code till now, and they are charging rs.1 for each of the messages.
I need the code urgently as the number is very important for me

Regards
Amal. P. B...
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A
aorndkanpur
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Non-working of wan connectivity

Address:AO RND, DMSRDE, G.T. ROAD, KANPUR - 208013

Subject: non-working of wan connection

Dear sir,

The wan connectivity is interrupted in this office since 07.09.2020 0900 hrs.

The same is still not working. Shri pawan jee from trimax has been contacted telephonically, but result remained nil.

As this office has to process misc. Urgent medical, ta-da and other advances/claims in respect of defence scientists, which is very urgent.br...
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Address:BSNL Office

The customer care executive hung up the call for no reason, she said i don't know the solution and i will forward the call to my seniors. And hung up the calls, and when i was asking questions she was repeatedly ignoring and trying somehow to disconnect the call....
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