Bharat Sanchar Nigam [BSNL] Complaints & Reviews

In march 2020, i applied for a bb connection. This was never installed. But astonishingly i received a bill for bb charges. I objected and asked the g m telephones, amritsar to correct the bill. No action taken. I have again received the bill for wit bb charges. My telephone number is[protected]. I am a lawyer. If such highhandedness is being experienced by me i wonder the treatment meted out to a common man.

महोदय,
निवेदन है कि मैने प्रीपेड मो. न. [protected] को 49 रू से दिनांक 12/09/2017 को रिचार्ज किया जिसकी राशि मेरे खाते से काट ली गई और मोबाइल रिचार्ज आज तक नहीं हुआ।

अस्तु श्री मैं जी से निवेदन है कि मेरा 49 रू मुझे मेरे खाता न.[protected] IFSC code ICICI 0000948 में वापस दिलवाया जाए।

प्रमाण के लिए स्क्रीनशॉट अटैच है।

धन्यवाद और आभार
संदीप शुक्ला
[protected]
[protected]

Hi, i have paid the bill of broadband on 18 august then for the september i got invoice saying pending bill of last month.
I have called the customer care on [protected] they said to call on 1504 but the number is non existing.
Please provide me some solution. I can give you the transaction details.

Hi my landline number is[protected]. This line is not working from month of February. I complaint several time to BSNL regarding this. They are not in mood to repair it and sending me bill regularly on monthly basis.

Dear sir/m’am

I have facing a problem by Bsnl I am using a Bsnl number +91-[protected]
But last 5 days I am not receiving any calls or SMS Is have already meany time completes in costumer care but
He didn’t resolve my complaint

So please Help me for this painfully Situation.

Thanks
Vinay singh

Dear Sir,
I have taken a new BSNL broadband connection & my no. is :[protected]. But I got the welcoming mail by the name of KUMARI SWEATA KUMARI and my real name is SWETA KUMARI. I mentioned the correct name in the form but it still came wrong. I request you to please correct my name in the bill because I need to submit the bill with the correct name to my office. .

Regards,
Sweta Kumari...

I have surrender my land line along with all details in 21.10.2019. Now i have also get ro number:re[protected], ~dt.08.06.2020. But still deposit amount is not refunded to me.

In 9 & 10th sept 2020 i was doing bsnl monthly reachrge of my no.[protected] using bsnl application. Both the day payment deduction done but recharge failed.
So i want request you please check it. And refunds my money.

From the last 3 months, i am facing this problem of the automatic deduction of balance money from my bsnl acc.. A month ago, my balance was rs 101, but now it has reduced to rs 6 even though i rarely made a call through it. A message always pops up saying that rs0.250 has been deducted from your account for gprs usage of 514 bytes, even though i never turned my data connection on (I always use my jio no. For data). Please solve this issue...

From the last one month, i am facing thids problem of the automatic deduction of balance money from my bsnl acc.. A month ago, my balance was rs91, but now it has reduced to rs36 even though i rarely made a call through it. A message always pops up saying that rs0.250 has been deducted from your account for gprs usage of 544 bytes, even though i never turned my data connection on (I always use my jio no. For data). Please solve this issue...

I have written to, gm (P&d) cfa / bb bsnl as per consumer grievance redressel circular stating that my above mentioned account be terminated as i am not in india for the past 3 years and the connection has not been used during this period. I requested disconnection effective may 2020 and have sent several emails following up. The concerned officers never liftup their telephones whenever i call them to follow up the disconnection.

Till today bills are being generated despite my written requests by email and i am really frustrated by the inaction by bsnl. I will not pay as it is not my fault.

The cvonnection should be disconnected immediately effective may 2020 as i have requested and all the bills generated from may 2020 should be cancelled by bsnl.

This is to inform you from the past three months i am not getting the
Telephone bills of my residential telephone number on my mail id.
All the payments pertains land line telephone bills are made through
Mu debit card.

This is regarding landline[protected]Karnataka) which is not functioning since one month. Multiple complaints are logged in selfcare portal but they are getting closed saying resolved without even attending it. Contacted the local lineman multiple times, but he doesn't attend our calls and doesn't have technical knowledge to identify/fix the problem. My old aged parents are not reachable as there is no mobile coverage as well and broadband also stopped working. Kindly request concerned authorities to get if fixed as soon as possible.

Hello sir,

This is regarding the mobile tower in the residential area (Kismatpur, om nagar colony, plot no 40, h-no :4-160/40/1. Hyderabad-500082.)

I request you remove the tower as soon as possible, as it is not legal, to place the tower in the residential area, and it is right behind my building with zero distance. This is going lead to the serious health problems, i'm already facing serious health issues due to this tower

I sincerely request you to consider my request and get the tower removed as soon as possible

Thank you,
Bhargavi reddy

Sir
[protected]
Ya no var by mistake 3500 cha recharg success full jhala ahe tari to amhala re fund houna milava hi namra vinati
Jay Hind

To
The concerned authoruty
The bsnl, madurai

We had had an ftth connection for the past 5 years and this april, a government vehicle designated to provide with vegetables at the doorstep due to the ongoing crisis snapped up the cable which was in the first place left negligently hanging overhead on a tree nearby the house and even after repeated visits to the bsnl office at ellis nagar and also dropping a lot of emails there has been no help in this regard except for a vain issue resolved sms and we have been charged for the past few months for a connection that didn't exist. Kindly take the needed action in this with all the work from home and the online classes going, we have been left in the lurch. This is really unfair on your side since we wanted to support a psu we are still holding onto bsnl. Hope bsnl keeps up it's customers.

I Got the BSNL fiber-net broadband connection through the vendor galaxy fiber-net for the plan of 950 rupee, which is monthly 600 GB on march month.From the month am receiving the excess bill amount which said by the vendor galaxy, I have sent an email to the vendor stating same multiple times but no solutions.after a couple months I have reduced my monthly plan charges from 950 rupee to 850 rupee of 300 GB .But still I am getting the excess bill amount every month, when checked with vendor and they said like its an system generated bill so, it will process wrongly since am receiving excess bill amount.I am totally fed up with these type of service our govt is doing.I need proper solution and the justification on the same, I have attached the august bill for your information..

Thanks,
Jeeva M

We regret to inform you that even after a month, the complaint is not attended to, neither the telephone is functioning but bsnl is billing for the same.
Despite repeated telephonic attempts to the authorities did not yield any result.
In this contest we would like to surrender the connection and take back the deposit amount by submitting the non-functional equipment.
As our repetitive effort to do the same didn't get any response. (We are senior citizens, still in this covid situation we managed to travel 5 kms to personally address the matter in exchange without any response or cooperation from the staff. Even they denied to give any acknowledgement to the complaint.
We therefore seek your intervention to resolve the issue at the earliest.
Please note due to covid scenario and being senior citizen, it is impossible to visit the exchange repetatively. So we request you to stop further billing, refund the security deposit and close the connection as we don't intend to avail bsnl service any more.
Hope you will look into the matter and stop the billing at the earliest.

I am rahul bahuguna from uttarakhand. I have not received rent of my property...

I have paid my bsnl landline bill of rs. 1061 twice by mistake through "simpl" on 7th [12:23 pm] and 8th [02:32 pm] of september 2020. Both the payments were successful debiting the amount from my "simpl" account. Later i tried to claim the extra amount to be refunded back, but bsnl has refused to do so. The two transaction ids are as follows:

A] bbx[protected]qc
B] bbx[protected]wy

I have also dropped a mail to [protected]@bsnl.co.in.
I haven't received any reply from them.
I want the extra amount taken by bsnl to be credited back to my "simpl" account.