Bharat Sanchar Nigam [BSNL] Complaints & Reviews

I have done recharge for my mother's bsnl sim which has zero balance with Rs 29 of Freedom_chhota_29 pack through my bsnl app through visa debit card via TechProcess Payment Services wbose transaction id is PGSM[protected] and it was successful but my mother could not get any message from bsnl and it is still showing zero balance with no outgoing calls and messages.So I would like to resolve this issue as soon as possible and complete my...

I own two land line connections 23223113 & 23223133. Of this the number 3133 has not been working since several months, yet I keep getting regular bill on line only. I requested for the line to be cancelled by calling up the local JE office, since i do not have any provision for making an on line complaint. If I dial 198 it is an automated complaint reister which will only ask if the phone is working or not. I have not paid the bill for July...

Sir/madam, my name is vaibhav kumar my bsnl mobile number is [protected]. I did not use this sim card for a few months and now it has turnes inactive. Now i again wish to use that since i have realised that a majority of my contacts have that number. Can you please restart the sim card? What is the procedure for that & what are the charges?...

I was having landline and broadband connection of bsnl. My landline number was[protected]. A/c no. [protected]. And customer id [protected]. I have submitted closure application for this connection on date 19/09/2019 to bopal exchange and also return the instrument on same date. I had also given cancelled bank account cheque in which my deposit refund is to be credited. I would like to draw your attention to the fact that even after completion...

I am getting the following message from bsnl when i am applying for mnp for no [protected]

Upc cannot be generated as there are subsisting contractual obligations with your service provider"

Contacted customer care. The reply is wait for 24 hours. After 3 days i have contacted today. The reply is wait for 2 weeks.

When i asked the problem they had nothing to tell me

Asked to register...

I recharged my bsnl 3g sim 1 week ago (₹199 plan, 2gb per day) for my online classes but the speed is that much slow that i can't even join the class. Even sometimes it is difficult to send a text message on whatsapp.
Even my airtel 4g gives more speed than bsnl 3g when 100% data is consumed.
Please help me!!...

I bought a one prepaid sim no.is [protected] after two days network signal is showing then i called 1507 for self verification but never connect on this number, i tried two days but showing user busy all time... if possible please activate my new sim ...my alternate number is [protected]...

From past 5 days my prepaid sim card is not working. My hand set is okay. My number is [protected]. No network signal appears on the hand set screen. Other sim cards are perfectly working in the same particular hand set.My sim card when used in a different hand set the same result received.Other BSNL sim cards used in same location work perfectly. Please help. My no is [protected]
Also my contact no is [protected], [protected] .. please...

Please reconnect my phone no. [protected] as due payment was made. Total bill was cleared three days before. No reconnection is still yet....

My outgoing calls are not restored even after making the payment....

My landline and broadband telephone bearing no[protected] is completely dead since June '20. Multiple complaints registered but not addressed and they closed the complaint from their end without resolving. The latest live Complaint No is [protected], dated 11/07/2020.
I intimated the same to PG cell of BSNL. They registered the complaint, No is BSNL/HQ/2020/EM-64358, dated 16/07/2020. The most unfortunate part is the authority is...

Network is worst and literally there is no Internet connectivity at all in the city like ( Mumbai ) since from the day i took this bsnl GSM mobile connection.. I'm not able to make calls nor even able access the Internet and the worst part is your customer care executive are very rude and arrogant they never resolve any issue of any customer no matter how many times you complained, There is no response on twitter or email.. I understand bsnl...

I raised for landline disconnection request on 11 May 20; until now no refund issued.

I submitted written disconnection request to nearby telephone exchange, and the person got my request letter informed me that they will send someone to pick up the landline from home. No one came until now.

I tried to communicate number of times (direct visit to nearby exchange, customer care, etc.) and no response regarding...

I got my landline and broadband disconnected on the 8th of June, 2020 after submitting all the requisite forms (including a cancelled cheque). I have not received the refund yet. When I contacted the Accounts Officer concerned, he informed me that it will take time, which is unacceptable....

Hello sir, I make recharge on my mob. No.[protected] through my bsnl app money Debited 108 from my account but recharge not successful and my bsnl app show this successful, plz refund my money

Ref. No. PGSM[protected] and my bsnl

receipt number- [protected]...

I am using bsnl prepaid [protected] and i want to change my cicrle from up east to uttarakhand.
But after messaging to 1900 the reply comes. Upc can not be generated for reason, there is subsisting contractual obligation with your service provider contact your service provider..
I have complaint to 1503 bsnl customer care 6-7 time but my problem is not resolved yet.....

Our landline[protected] has not worked for the past one month. We made a complaint by complaint line ([protected]) on 17'th aug 2020. There is no response by the telephone department. Kindly take responce towards our dead phone.
Contact mob- [protected]....

My BSNL broadband for number[protected] is dead from last 3 days. No one is attending this issue. Please fix ASAP....

When tried to recharege through the mybsnl App for 469 rs debited from my account but the transaction has failed and my account is not recharged.

Acct XX923 debited with INR 469.00 on 20-Aug-20.Info: BIL*ONL*00205.

The amount has not been returned yet. Tried to contact billdesk, bsnl but in no reponse.

Please check and confirm the same.

Hope the amount will be reversed soon....

My mobile no : [protected]

Validity expired on : 22 august 2020

On 23 aug 2020, online through " my bsnl' app, i attempted for recharge rs. 95/- for plan adv_per_sec_95.

The system extending reward value an amount of rs.92/- had been debited to my bank a/c. Ref : ibp billdesk[protected]-2020

But i find nether on record nor the [protected] has been re-validated. 'outgoing' facility...