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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Updated: May 21, 2026
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 108

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A
armaankhosya
Aug 25, 2020
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Address: Nangal Mohanpur, Po- Rasulpur, Mahendergarh Haryana

Hello sir, I make recharge on my mob. No.[protected] through my bsnl app money Debited 108 from my account but recharge not successful and my bsnl app show this successful, plz refund my money

Ref. No. PGSM[protected] and my bsnl

receipt number- [protected]
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    praveensdugtal
    Aug 25, 2020
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    Address: haridwar

    I am using bsnl prepaid [protected] and i want to change my cicrle from up east to uttarakhand.
    But after messaging to 1900 the reply comes. Upc can not be generated for reason, there is subsisting contractual obligation with your service provider contact your service provider..
    I have complaint to 1503 bsnl customer care 6-7 time but my problem is not resolved yet..
    Nov 26, 2020
    Complaint marked as Resolved 
    no complain resolved
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
    Have the same issue, were you able to PORT out?
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      S
      Samson Sundaram
      Aug 25, 2020
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      Address: A-86, SIPCOT HOUSING CLONY, DHARGA, HOSUR

      Our landline[protected] has not worked for the past one month. We made a complaint by complaint line ([protected]) on 17'th aug 2020. There is no response by the telephone department. Kindly take responce towards our dead phone.
      Contact mob- [protected].
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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        V
        Veeresh Sarangmath
        Aug 24, 2020
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        Address: Dharwad, Karnataka

        My BSNL broadband for number[protected] is dead from last 3 days. No one is attending this issue. Please fix ASAP.
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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          S
          sangeethj
          Aug 24, 2020
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          When tried to recharege through the mybsnl App for 469 rs debited from my account but the transaction has failed and my account is not recharged.

          Acct XX923 debited with INR 469.00 on 20-Aug-20.Info: BIL*ONL*00205.

          The amount has not been returned yet. Tried to contact billdesk, bsnl but in no reponse.

          Please check and confirm the same.

          Hope the amount will be reversed soon.
          Sep 2, 2020
          Complaint marked as Resolved 
          Issue Resolved.
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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            M
            Manjari chakraborty
            Aug 24, 2020
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            Address: BSNL Kolkata

            My mobile no : [protected]

            Validity expired on : 22 august 2020

            On 23 aug 2020, online through " my bsnl' app, i attempted for recharge rs. 95/- for plan adv_per_sec_95.

            The system extending reward value an amount of rs.92/- had been debited to my bank a/c. Ref : ibp billdesk[protected]-2020

            But i find nether on record nor the [protected] has been re-validated. 'outgoing' facility is not working since 22 august 2020
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
            Aug 24, 2020
            Updated by Manjari chakraborty
            The phone belongs to my father Bimalendu Chakraborty
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              P
              ParmeshwarTokle
              Aug 23, 2020
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              Respected Higher Authorities of BSNL Cellular Department Of GRIEVANCE DEPARTMENT

              My Name is Chagan Gaikwad

              This is my BSNL Nunber
              [protected]

              Lattitude and Longitude
              19.71122 and 75.99468

              This is my Address
              Room 23 Pimplegaon Mali Talkua Gasanghi District Jalna Maharashtra 431207

              Complaint of Network Coverage in Pimplegaon of Jalna ...we jad raised many Complaint to PG Department of Maharashtra and Appellate department of Maharashtra, Cmd Complaint Department of Maharashtra but no Resolution from bsnl

              Bsnl Jalna team is backing out from our Complaint we are raising our Complaint Complaint number is getting generating after Esclation it Jalna network team but network team is not cordnating with customer

              We are facing huge network problem Maharashtra Department is not helping us to resolve the issue

              Grievances Department of Maharashtra which was raised but no Resolution done for it

              Allternate Number
              [protected]
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                P
                ParmeshwarTokle
                Aug 23, 2020
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                Respected higher authorities of network team and complaint department

                My name is bhaskar gaikwad

                This is my mobile number
                [protected]

                Lattitude and longitude
                19.56923 and 76.04114

                Network complaint address
                Room 12 devdi hadgaon village, district jalna maharashtra 431209

                From last 5 years we are facing huge network problem in our room and area.. Both indoor and outdoor network is totally disappeared we are using operator connection but not getting the service

                Every month we are recharging the plan but not getting the call facilities and data facilities.. Many problem we are facing

                Can't communicate with family members relatives... Even in emergency we can't call ambulance, doctor and hospital to do the treatment on time due to no network

                It is humble request to higher authorities of complaint department.. To please invesgate this issue because complaint is generating from bsnl department but jalna network team is backing out from my complaint and no action from maharashtra grievances department

                If engineer required new tower for installation i m willing to give my land for network tower installation with all the necessary permission required network team

                This is my allternate number
                [protected]
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                  P
                  ParmeshwarTokle
                  Aug 23, 2020
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                  Respected bsnl higher authorities

                  My name is shubhash maske

                  This is my bsnl number
                  [protected]

                  Lattitude and longitude
                  19.64243 and 76.24254

                  Address
                  Room 235 branmhavadgaon taluka parthur district jalna maharashtra 431504

                  Indoor and outdoor network coverage complaint no stick of network in our area

                  We are staying near national highway but no network near our residence

                  We had raised many complaint of appellate department of maharashtra and jalna team complaint registered for formalities but no action is get from bsnl maharashtra department

                  Allternate number
                  [protected]
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                    S
                    Sathyanarayana Raju
                    Aug 22, 2020
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                    Address: Bsnl qtrs chandanagar, serilingampally

                    We have been in trouble by the increase in the number of street dogs. They are wild and chasing the people. Please send a dog van to catch them. I hope you understand the situation.
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                      K
                      K.K.Chhaparia
                      Aug 22, 2020
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                      Address: 8, Camac Street, Suit 502, Kolkata 700017

                      Telephone number[protected]

                      We have been regularly making payments for aforesaid phone bill upto Jan'20, for which bill was generated in Feb'20 and also paid in Feb'20. This phone was installed at our office premises. Due to lockdown, the phone was not in use and even we were not getting bill. Thus, we have not used the phone and still fixed rental is coming.

                      The Telephone Department refused to accept our letter.

                      In the meantime, we have installed phone of some other company due to deficiency in service by BSNL.

                      Now we want our line to get disconnected and reversal of fixed charges levied for lock down period and line disconnected period.
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                        K.K.Chhaparia
                        Aug 22, 2020
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                        Address: 8, Camac Street, Suit 502, Kolkata 700017

                        Telephone number[protected]

                        We have been regularly making payments for aforesaid phone bill upto jan'20, for which bill was generated in feb'20 and also paid in feb'20. This phone was installed at our office premises. Due to lockdown, the phone was not in use and even we were not getting bill. Thus, we have not used the phone and still fixed rental is coming.

                        The telephone department refused to accept our letter.

                        In the meantime, we have installed phone of some other company due to deficiency in service by bsnl.

                        Now we want our line to get disconnected and reversal of fixed charges levied for lock down period and line disconnected period.
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                          L
                          Lky3092
                          Aug 20, 2020
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                          I have send port request to BSNL but they always deny my port request I don't know why they are not giving me UPC code and when I use to complain at customer care they don't even listen the problem of not getting UPC and cut the call. Please provide me UPC code that is all I want
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                          Aug 20, 2020
                          Updated by Lky3092
                          When I massage PORT
                          to 1900 from my BSNL no. A return massage is received every time saying

                          UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.

                          My BSNL SIM is of 12 months old and no pending dues.

                          I am repeatedly trying to contact BSNL customer care at [protected] from my BSNL no. but no response.

                          Please do some fruitful step such as I can get UPC code to Portout from BSNL.

                          Thank you.
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                            C
                            chandan19811981
                            from Delhi, Delhi
                            Aug 20, 2020
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                            Resolved

                            I am unable to send message from bsnl to other network from 1 month. I called so my time to customer care regarding this . One of executive registered complaint against this. But when i called after that so many times.Every time they reply your complaint is resolved.
                            Aug 25, 2020
                            Complaint marked as Resolved 
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                            I am unable to send sms.
                            Not working my no not send message not call
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                              M
                              Mrs.Dutta
                              Aug 20, 2020
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                              Address: Mahamayatala Narendrapur

                              My complain number is [protected].. I already registered complain from november 2019.. Till date my bsnl landline is dead.. Please do needful.
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                V
                                Vishwatej
                                from Vijayawada, Andhra Pradesh
                                Aug 19, 2020
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                                Even through i have balance and all settings clear from my side, they are not giving data service. I am not getting data services, so i complained to them even though they are not replied. It's been 5 days trying to contact and explaining my problem, but they are not responding to my problem.. they are charging money but not giving the service..
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                  C
                                  Chaithra B V
                                  Aug 18, 2020
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                                  Address: Kr puram

                                  Please solve the issue as soon as possible
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                                    S
                                    Sandydiva
                                    Aug 18, 2020
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                                    Address: Flat number G2 Gurudham apartment Saket nagar kanpur

                                    Dear Sir
                                    With reference to the captioned subject this is to be advised that the undersigned have a BSNL landline with broadband connection at our place which is not working for the entire month of May June and first week of July but despite our several complaints the issue has neither been resolved nor the account bill has been waived, We request you to kindly waive our bill for the said period as as we have paid the bill to avoid disconnection but the grievances still exist.
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                      J
                                      Jatinder Prashar
                                      Aug 18, 2020
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                                      Address: Tripuri Town, Patiala, punjab

                                      Dear sir / Madam
                                      This is to inform you that outside my house two poles of BSNL.
                                      One in used by BSNL and working condition otherone in not used by BSNL and used by local cable operator.
                                      I had to extend my main gate for entrance of four wheeler so please remove unwanted pole so that I can manage accordingly.
                                      Regards!
                                      Jatinder Prashar
                                      72-C, Rattan Nagar, Tripuri Town
                                      Patiala, Punjab
                                      [protected]
                                      [protected]
                                      +1 videos
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                      Hello sir/madam
                                      This is inform u that there is unused bsnl telephone pole in front of my shop.so I am requesting u to please remove of this pole so that it helpful for us
                                      Location 21-77/1 beside shabad hotel
                                      Kanukuta near hanuman temple lingampally Hyderabad 500019
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                                        J
                                        Jaspal Singh Khalsa
                                        from Gandevi, Gujarat
                                        Aug 18, 2020
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                                        I have surrendered my landline connection back in 2018 they told me that they required cheque to refund so i have opened a new bank account by depositing 1000 inr in the bank. But still, i am waiting for my refund for the last 2 years. I have visited bsnl office many times but of no use. Even i have been charged by the bank for debit card issuance, quarterly message service. I would like to request you to please help me with my refund i promise you i will not take bsnl service in the future. My number is [protected]

                                        Thanks
                                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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