Claimed

Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Updated: Mar 29, 2026
Complaints 15979
Resolved
6091
Unresolved
9888
Contacts

File a complaint to Bharat Sanchar Nigam [BSNL]

Having problems with Bharat Sanchar Nigam [BSNL]?

File a complaint and get it resolved by Bharat Sanchar Nigam [BSNL] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Bharat Sanchar Nigam [BSNL] reviews & complaints page 108

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
praveensdugtal
Aug 25, 2020
Resolved
Report
Copy
Resolved

Address: haridwar

I am using bsnl prepaid [protected] and i want to change my cicrle from up east to uttarakhand.
But after messaging to 1900 the reply comes. Upc can not be generated for reason, there is subsisting contractual obligation with your service provider contact your service provider..
I have complaint to 1503 bsnl customer care 6-7 time but my problem is not resolved yet..
Nov 26, 2020
Complaint marked as Resolved 
no complain resolved
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
Have the same issue, were you able to PORT out?
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Samson Sundaram
    Aug 25, 2020
    Report
    Copy

    Address: A-86, SIPCOT HOUSING CLONY, DHARGA, HOSUR

    Our landline[protected] has not worked for the past one month. We made a complaint by complaint line ([protected]) on 17'th aug 2020. There is no response by the telephone department. Kindly take responce towards our dead phone.
    Contact mob- [protected].
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      V
      Veeresh Sarangmath
      Aug 24, 2020
      Report
      Copy

      Address: Dharwad, Karnataka

      My BSNL broadband for number[protected] is dead from last 3 days. No one is attending this issue. Please fix ASAP.
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        sangeethj
        Aug 24, 2020
        Resolved
        Report
        Copy
        Resolved

        When tried to recharege through the mybsnl App for 469 rs debited from my account but the transaction has failed and my account is not recharged.

        Acct XX923 debited with INR 469.00 on 20-Aug-20.Info: BIL*ONL*00205.

        The amount has not been returned yet. Tried to contact billdesk, bsnl but in no reponse.

        Please check and confirm the same.

        Hope the amount will be reversed soon.
        Sep 2, 2020
        Complaint marked as Resolved 
        Issue Resolved.
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          M
          Manjari chakraborty
          Aug 24, 2020
          Report
          Copy

          Address: BSNL Kolkata

          My mobile no : [protected]

          Validity expired on : 22 august 2020

          On 23 aug 2020, online through " my bsnl' app, i attempted for recharge rs. 95/- for plan adv_per_sec_95.

          The system extending reward value an amount of rs.92/- had been debited to my bank a/c. Ref : ibp billdesk[protected]-2020

          But i find nether on record nor the [protected] has been re-validated. 'outgoing' facility is not working since 22 august 2020
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
          Aug 24, 2020
          Updated by Manjari chakraborty
          The phone belongs to my father Bimalendu Chakraborty
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            P
            ParmeshwarTokle
            Aug 23, 2020
            Report
            Copy

            Respected Higher Authorities of BSNL Cellular Department Of GRIEVANCE DEPARTMENT

            My Name is Chagan Gaikwad

            This is my BSNL Nunber
            [protected]

            Lattitude and Longitude
            19.71122 and 75.99468

            This is my Address
            Room 23 Pimplegaon Mali Talkua Gasanghi District Jalna Maharashtra 431207

            Complaint of Network Coverage in Pimplegaon of Jalna ...we jad raised many Complaint to PG Department of Maharashtra and Appellate department of Maharashtra, Cmd Complaint Department of Maharashtra but no Resolution from bsnl

            Bsnl Jalna team is backing out from our Complaint we are raising our Complaint Complaint number is getting generating after Esclation it Jalna network team but network team is not cordnating with customer

            We are facing huge network problem Maharashtra Department is not helping us to resolve the issue

            Grievances Department of Maharashtra which was raised but no Resolution done for it

            Allternate Number
            [protected]
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              P
              ParmeshwarTokle
              Aug 23, 2020
              Report
              Copy

              Respected higher authorities of network team and complaint department

              My name is bhaskar gaikwad

              This is my mobile number
              [protected]

              Lattitude and longitude
              19.56923 and 76.04114

              Network complaint address
              Room 12 devdi hadgaon village, district jalna maharashtra 431209

              From last 5 years we are facing huge network problem in our room and area.. Both indoor and outdoor network is totally disappeared we are using operator connection but not getting the service

              Every month we are recharging the plan but not getting the call facilities and data facilities.. Many problem we are facing

              Can't communicate with family members relatives... Even in emergency we can't call ambulance, doctor and hospital to do the treatment on time due to no network

              It is humble request to higher authorities of complaint department.. To please invesgate this issue because complaint is generating from bsnl department but jalna network team is backing out from my complaint and no action from maharashtra grievances department

              If engineer required new tower for installation i m willing to give my land for network tower installation with all the necessary permission required network team

              This is my allternate number
              [protected]
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                P
                ParmeshwarTokle
                Aug 23, 2020
                Report
                Copy

                Respected bsnl higher authorities

                My name is shubhash maske

                This is my bsnl number
                [protected]

                Lattitude and longitude
                19.64243 and 76.24254

                Address
                Room 235 branmhavadgaon taluka parthur district jalna maharashtra 431504

                Indoor and outdoor network coverage complaint no stick of network in our area

                We are staying near national highway but no network near our residence

                We had raised many complaint of appellate department of maharashtra and jalna team complaint registered for formalities but no action is get from bsnl maharashtra department

                Allternate number
                [protected]
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Sathyanarayana Raju
                  Aug 22, 2020
                  Report
                  Copy

                  Address: Bsnl qtrs chandanagar, serilingampally

                  We have been in trouble by the increase in the number of street dogs. They are wild and chasing the people. Please send a dog van to catch them. I hope you understand the situation.
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    K
                    K.K.Chhaparia
                    Aug 22, 2020
                    Report
                    Copy

                    Address: 8, Camac Street, Suit 502, Kolkata 700017

                    Telephone number[protected]

                    We have been regularly making payments for aforesaid phone bill upto Jan'20, for which bill was generated in Feb'20 and also paid in Feb'20. This phone was installed at our office premises. Due to lockdown, the phone was not in use and even we were not getting bill. Thus, we have not used the phone and still fixed rental is coming.

                    The Telephone Department refused to accept our letter.

                    In the meantime, we have installed phone of some other company due to deficiency in service by BSNL.

                    Now we want our line to get disconnected and reversal of fixed charges levied for lock down period and line disconnected period.
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      K
                      K.K.Chhaparia
                      Aug 22, 2020
                      Report
                      Copy

                      Address: 8, Camac Street, Suit 502, Kolkata 700017

                      Telephone number[protected]

                      We have been regularly making payments for aforesaid phone bill upto jan'20, for which bill was generated in feb'20 and also paid in feb'20. This phone was installed at our office premises. Due to lockdown, the phone was not in use and even we were not getting bill. Thus, we have not used the phone and still fixed rental is coming.

                      The telephone department refused to accept our letter.

                      In the meantime, we have installed phone of some other company due to deficiency in service by bsnl.

                      Now we want our line to get disconnected and reversal of fixed charges levied for lock down period and line disconnected period.
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        L
                        Lky3092
                        Aug 20, 2020
                        Report
                        Copy

                        I have send port request to BSNL but they always deny my port request I don't know why they are not giving me UPC code and when I use to complain at customer care they don't even listen the problem of not getting UPC and cut the call. Please provide me UPC code that is all I want
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                        Aug 20, 2020
                        Updated by Lky3092
                        When I massage PORT
                        to 1900 from my BSNL no. A return massage is received every time saying

                        UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.

                        My BSNL SIM is of 12 months old and no pending dues.

                        I am repeatedly trying to contact BSNL customer care at [protected] from my BSNL no. but no response.

                        Please do some fruitful step such as I can get UPC code to Portout from BSNL.

                        Thank you.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          C
                          chandan19811981
                          from Delhi, Delhi
                          Aug 20, 2020
                          Resolved
                          Report
                          Copy
                          Resolved

                          I am unable to send message from bsnl to other network from 1 month. I called so my time to customer care regarding this . One of executive registered complaint against this. But when i called after that so many times.Every time they reply your complaint is resolved.
                          Aug 25, 2020
                          Complaint marked as Resolved 
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                          I am unable to send sms.
                          Not working my no not send message not call
                          Helpful
                          Found this helpful?
                          2 Comments
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            M
                            Mrs.Dutta
                            Aug 20, 2020
                            Report
                            Copy

                            Address: Mahamayatala Narendrapur

                            My complain number is [protected].. I already registered complain from november 2019.. Till date my bsnl landline is dead.. Please do needful.
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              V
                              Vishwatej
                              from Vijayawada, Andhra Pradesh
                              Aug 19, 2020
                              Report
                              Copy

                              Even through i have balance and all settings clear from my side, they are not giving data service. I am not getting data services, so i complained to them even though they are not replied. It's been 5 days trying to contact and explaining my problem, but they are not responding to my problem.. they are charging money but not giving the service..
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                C
                                Chaithra B V
                                Aug 18, 2020
                                Report
                                Copy

                                Address: Kr puram

                                Please solve the issue as soon as possible
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Sandydiva
                                  Aug 18, 2020
                                  Report
                                  Copy

                                  Address: Flat number G2 Gurudham apartment Saket nagar kanpur

                                  Dear Sir
                                  With reference to the captioned subject this is to be advised that the undersigned have a BSNL landline with broadband connection at our place which is not working for the entire month of May June and first week of July but despite our several complaints the issue has neither been resolved nor the account bill has been waived, We request you to kindly waive our bill for the said period as as we have paid the bill to avoid disconnection but the grievances still exist.
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    J
                                    Jatinder Prashar
                                    Aug 18, 2020
                                    Report
                                    Copy

                                    Address: Tripuri Town, Patiala, punjab

                                    Dear sir / Madam
                                    This is to inform you that outside my house two poles of BSNL.
                                    One in used by BSNL and working condition otherone in not used by BSNL and used by local cable operator.
                                    I had to extend my main gate for entrance of four wheeler so please remove unwanted pole so that I can manage accordingly.
                                    Regards!
                                    Jatinder Prashar
                                    72-C, Rattan Nagar, Tripuri Town
                                    Patiala, Punjab
                                    [protected]
                                    [protected]
                                    +1 videos
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                    Hello sir/madam
                                    This is inform u that there is unused bsnl telephone pole in front of my shop.so I am requesting u to please remove of this pole so that it helpful for us
                                    Location 21-77/1 beside shabad hotel
                                    Kanukuta near hanuman temple lingampally Hyderabad 500019
                                    Helpful
                                    1 other people found this review helpful
                                    1 found this helpful
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      J
                                      Jaspal Singh Khalsa
                                      from Gandevi, Gujarat
                                      Aug 18, 2020
                                      Report
                                      Copy

                                      I have surrendered my landline connection back in 2018 they told me that they required cheque to refund so i have opened a new bank account by depositing 1000 inr in the bank. But still, i am waiting for my refund for the last 2 years. I have visited bsnl office many times but of no use. Even i have been charged by the bank for debit card issuance, quarterly message service. I would like to request you to please help me with my refund i promise you i will not take bsnl service in the future. My number is [protected]

                                      Thanks
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        K
                                        kamalvaswani
                                        Aug 18, 2020
                                        Report
                                        Copy

                                        Address: bhawan ganj police chowki opp isaai mohhlah ajmer

                                        Please note my complain no one is helping out there . in front of my house bsnl pool is almost falling and this is the unused pole . it is very risky please consider this complain on urgent bases. pole is almost falling

                                        name : kamal vaswani
                                        phone: [protected]
                                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit