Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Please note my complain no one is helping out there . in front of my house bsnl pool is almost falling and this is the unused pole . it is very risky please consider this complain on urgent bases. pole is almost falling

name : kamal vaswani
phone: [protected]

My phone is not able to detect my sim(prepaid). I tried putting in a different phone but the sim is still not detected. There is no issue with my phone as my other sim is working fine in both the slots. The sim has stopped working and is not being detected.

Hi Team,

When I massage PORT
to 1900 from my BSNL no. A return massage is received every time saying

UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.

My BSNL SIM is of 7 months old and no pending dues.

I am repeatedly trying to contact BSNL customer care at [protected] from my BSNL no. but no response.

Please do some fruitful step such as I can get UPC code to Portout from BSNL.

Thank you.

My number [protected] is suddenly showing as invalid simin my mobile since[protected].
I have also recharged recently, the balance is not utilized yet.
Kindly check and help me with this situation.

महोदय मेरा घर बीएसएनल ऑफिस एवं नगर परिषद के पास स्थित है मेरे घर के सामने बीएसएनल विभाग का टेलीफोन लाइन से संबंधित एक लोहे का खंभा जिसे अंग्रेजी में पोल कहते हैं, जो पिछले कई सालों से घर के आगे लगा हुआ है। श्रीमान जी वर्तमान में उक्त पोल नीचे से बिल्कुल जर्जर अवस्था में हो चुका है तथा सड़क की तरफ झुक रखा है जो कभी भी गिर सकता है तथा किसी को भी जान व माल की हानि होने की पूरी संभावना बनी हुई है इसलिए उक्त पोल को तुरंत प्रभाव से हटा कर नया पोल लगवाए जाने के संबंध में यह शिकायत प्रेषित है। श्रीमान जी से निवेदन है उक्त संबंध में प्रभाव से कार्रवाई कराएं ताकि किसी प्रकार की दुर्घटना क्षति से बचा जा सके।महोदय मेरा घर बीएसएनल ऑफिस एवं नगर परिषद के पास स्थित है मेरे घर के सामने बीएसएनल विभाग का टेलीफोन लाइन से संबंधित एक लोहे का खंभा जिसे अंग्रेजी में पोल कहते हैं, जो पिछले कई सालों से घर के आगे लगा हुआ है। श्रीमान जी वर्तमान में उक्त पोल नीचे से बिल्कुल जर्जर अवस्था में हो चुका है तथा सड़क की तरफ झुक रखा है जो कभी भी गिर सकता है तथा किसी को भी जान व माल की हानि होने की पूरी संभावना बनी हुई है इसलिए उक्त पोल को तुरंत प्रभाव से हटा कर नया पोल लगवाए जाने के संबंध में यह शिकायत प्रेषित है। श्रीमान जी से निवेदन है उक्त संबंध में प्रभाव से कार्रवाई कराएं ताकि किसी प्रकार की दुर्घटना क्षति से बचा जा सके।

I am no getting my upc code from bsnl. And a reply from 1901 is there are subsisting contractual obligations with your service provider...

Hi,
On march 16, i've submitted a disconnection letter to bsnl office in mavelikara. They checked the account, as it was 700 rupees deposit, he told me to bring the passbook attached which i did and he said it will processed within 1 week. We were out of town for 3 months, and when i reached home and checked the phone sms there was a message from the bsnl that pay the pending bill.
I don't know how careless they are as i’ve submitted the request 4 month ago

Registered landline: [protected]

My broadband monthly plan is 779
Plan consists of 50 mbps speed and your broadband is give 223 kbps speed continuously
Your internet connection is continuously lost in a week 5 days your internet connection lost
😠😠😠😠🙏🙏🙏🙏

Dear sir, my bsnl mobile number [protected]. I unable outgoing sms to any mobile number, i called customer care services and complain register and complain docket no - 1h[protected]. Until no solve this problem, please sir solve this problem as soon as possible

Sir/madam,
Due to corona i left chennai on march this year, at that time the bill was rs. 892 which was due by 31.3.2020, i didn’t pay. The internet service was disconnected by bsnl for not paying the bill. But i am still getting bills even after the disconnection. As on today (14.8.20) the bill is rs. 4365.
I couldn’t disconnect the line when leaving chennai, and its not a easy procedure. The procedure is first i have to pay the bill, second go to bsnl office in poonthamalle and give a request letter to disconnect. Is it possible to achieve that in the middle of pandemic. I couldn’t even go to work from cuddalore to chennai and out of job. But bsnl is sending bills even after the disconnection. I am happy to pay the bills that i have used which can be seen by bsnl computer (How much data i have been using). I don’t want to pay the bill even after disconnection.
I spoke with customer care, when i asked about the billing complaint she didn’t had any information for billing, so i asked a higher officials mail or phone contacts to make a complaint. She asked me to wait online for few minute then left and i waited for more than 40 min she didn’t come back and didn’t share any contact to complaint. Is she doing on her own to make a customer to wait 40 min or is it a part of bsnl trying to avoid higher official complaints. Either way i request you to take official on the customer care person, for treating customer like idiot, making me to wait on line for 40 min to avoid to give information about higher official numbers to complaint. I was on call from my cell no. From 12.20 pm, kindly check attachment and if possible check recorded voice from customer care person am getting bills like this because of ignorant person like this.
It is having unfair billing (When i asked customer care they told me it was computer generated and they cannot do anything. So bsnl computers are generating bills without human setting the bill procedure, must be a advanced computer) and complicated and unpractical disconnection procedure and there is no way one can pause their connection. All of them are designed by bsnl official to get money in the form of billing from customer, i can’t believe this is the govt. Organization is doing that. As i mentioned earlier i am happy to pay the bill that i have used. Only online payment is possible. Kindly make online disconnection possible and pls don’t drag us to ignorant bsnl office for everything. Kindly do the needful.

My land phone [protected] is not working for the last 3 months. I had registered complaint thru portal, 198 toll free number and even in perdon by visiting bsnl office, but not rectified

Receipt for payment of bills/demand notes. This receipt is generated from bsnl portal.

Recharge Status FAIL 12-STATUS-DIAMETER_END_USER_SERVICE_DENIED
Receipt No [protected]
Transaction ID PGSM[protected]
Transaction Date [protected]:20:28
Amount 99.00
Phone No [protected]
Bank Reference No [protected]-049394...

My telephone no[protected] is dead since last six months where as i am paying the telephone bill regularly. This month also msg has come for due bill. But i am not getting any service. Docket has been made by no action.

I am talking about bsnl tower installed in munshiganj, sitapur, u. P.
..

I didn't receive rent from last 11 months and no official is responding to my query...

If not paid asap, will force me to take hard steps..

My Landline phone [protected] of BSNL was dead from 10th July 2020 and after many complaints e mails and phone contact it was set right on 4th August but again went dead on 9th August. I have registered a complaint and contacted BSNL officials many times but of no avail.

I would like to inform you that my land line phone (No:-[protected]) was dead two months ago. I have complained at bsnl at several times and meat personally to the concern person at my exchange office at sonarpur (Mr. Arjun mondal). There is no solution. Bsnl has generated the bill and taking the bill for last two months. So as a senior citizen i am feeling cheated by bsnl. The goverment should take action against the concern person otherwise we also support the privatization of bsnl.

I buy a new bsnl sim today then i insert a new bsnl sim in my mobile phone then i get a error emergency calls only in new bsnl sim... How to activate my new bsnl sim in my mobile phone??? Plz solve this problem?? New bsnl mobile no:-[protected].

I have a transation in bsnl broadband web protalupi through paytm gateway using google pay upi. It is successful in google pay but in the bsnl web portal, it is failed... Paid amount is 427

In my street there are 2 to 3 street dogs only have, but we complaint for one dog, because that dog behavior was so badly, they entered our apartment and doing bathroom regularly.. It will very disgusting and irritating our apartment peoples..

So please take a action immediately

Bsnl sim card for the number [protected] is not working since aug 10 2020. I have tried putting it in the another sim slot where jio sim is working fine, even then bsnl sim failed to show any network signal. The sim is valid till november as i have done a recent validity extension. Now i couldn't receive any call or messages. Please look into this as soon as possible