Bharat Sanchar Nigam [BSNL] Complaints & Reviews

My landline phone with broadband facility is dead from 31.07.20. I got registered my complaint with chennai bsnl on 03.08.20 and on 08.08.20 too but no actions from them so far.
(Ll no. 23716594 under the jurisdiction of saidapet exchange on jones road) /kk nagar zone.
In spite of several reminders over relatives phone, bsnl seem to be ignorant of my complaints. I am unable to browse my computer because of no internet. It has been more than 10 days since the phone became dead. Moreover, the linemen and some officials of bsnl try to extract money
(As bribe) to fix the phone. It is said that regular employees of bsnl are retired on vrs and bsnl are now engaging agencies on contract to attend to the grievances of the customers. This outsourcing trend has paved way for furthering corruption in the psus. If my phone is not set right within 2 days, i will be constrained to sue bsnl through consumer court.

Landline number : 2766860
Area std code: 0891
My landline and broadband both are not working since 31st of july.
I have have raised complaints on 31st of july and 3 times since. I have been getting messages that complaint has been resolved for the past three complaints. None have atleast visited and checked the issue and not resolved our complaint.
I am are suffering this problem for about half a month now.
I wanted to raise a complaint regarding the service that is being provided.
Because i'm not paying my money for a service that i have not used.
We tried calling their toll number and that didnt work either.
The last complaint booked is id:[protected]

The account officer (Tr)
Bharat sanchar nigam ltd.
Barrackpore

Sub-rent rebate against telephone no[protected]
Including broadband for the period of 21/5/2020 to till date.

This is to inform that my telephone no[protected] under barrackpore telephone exchange was out of order including broadband service from 21/5/2020 to till date. Docket no - [protected] on 21 may 2020. Then i personnaly visited to telephone exchange also.

I'm requesting for rent rebate for that period or adjust in the next tel bill.

So, i therefore, pray that you would be kind enough to take necessary steps to exempt me from monthly rental of my telephone including broadband for that period only,

Expecting your kind co-operation.

Thanking you.
Tarun mondal

My landline no. Is out of order from 20th may 2020, same was reported to bsnl kalyan and bsnl badlapur. Even complaint lodged with customer care also the complaint not attended till 27th july 2020. But to my surprise bill is regularly sent. I have not paid since my phone was out of order. On 27th i personally went to bsnl, badlapur office and asked them to disconnect my telephone connection. On my complaint one line man come to my house and attend the fault. Only the connection had disconnected from the junction. A simple reason could not be attended for two months citing shortage of staff, why should i bear the blunt. Bsnl office bearer ask me to clear the bills and request for refund. I am paying the outstanding bills under protest. I, therefore request you to look into the matter and do the needful

I i would like to inform you that, my landline phone bearing no[protected], account no-[protected], under calcutta telephones/ kalyani exchange is faulty and not functioning since 20th may 2020. Complaints booked on 1) 25th may vide docket no-[protected]. 2) again, complaints booked vide docket no-[protected] on 10th june 2020.3) online complaints booked on 21st june vide no wbl/co/2020/1531. 4) another, complaints again booked vide no kol/co/2020/9727...

RESPECTED HIGHER AUTHORITIES OF BSNL GRIEVANCES DEPARTMENT

My Name is Suresh Tayde

This is my BSNL Number
[protected]

Lattitude and Longitude
19.52053 and 76.20869

Address
Room 34 Parthur, Daithnya near Shankar Mandir Pandurpur Express Road, Parthur Maharashtra 431501

There is huge network problem in our home no network of BSNL after using the service we are recharging on time but not getting benefits from bsnl

No Network in Daityna Area of BSNL network if bsnl network team required land for network Tower installation I m ready to give land for network Tower installation if bsnl team required from me but please help of network coverage issue problem

Many Complaint I had Esclated to Td Jalna Department Sd Jalna department Maharashtra Pg Department Cmdcomplaint Department And Portal Desk Department

No Help From BSNL Department Regarding Network Coverage

I m attaching the Grievances Mail that It has Generated BUT Not Help From JALNA DEPARTMENT NOR MAHARASHTRA DEPARTMENT

Allternate Number
[protected]

Okay so before one week i went bsnl office to disconnec my landline and broadband.( Because after complaining one month continues they didn't fixed my broadband and the technician said this will work like this if you have problem disconnect and take service from other provider).So i went bsnl office and filled a complaint hand written to disconnect the service and they said we will disconnect it very soon. Even after one week the line still working and now i have to pay the charge of broadband that i didn't even use. What an excellent service they provide to user

RESPECTED HIGHER AUTHORITIES OF BSNL GRIEVANCES DEPARTMENT

My Name is Suresh Tayde

This is my BSNL Number
[protected]

Lattitude and Longitude
19.52053 and 76.20869

Address
Room 34 Parthur, Daithnya near Shankar Mandir Pandurpur Express Road, Parthur Maharashtra 431501

There is huge network problem in our home no network of BSNL after using the service we are recharging on time but not getting benefits from bsnl

No Network in Daityna Area of BSNL network if bsnl network team required land for network Tower installation I m ready to give land for network Tower installation if bsnl team required from me but please help of network coverage issue problem

Many Complaint I had Esclated to Td Jalna Department Sd Jalna department Maharashtra Pg Department Cmdcomplaint Department And Portal Desk Department

No Help From BSNL Department Regarding Network Coverage

I m attaching the Grievances Mail that It has Generated BUT Not Help From JALNA DEPARTMENT NOR MAHARASHTRA DEPARTMENT

Allternate Number
[protected]

RESPECTED HIGHER AUTHORITIES OF BSNL GRIEVANCES DEPARTMENT

My Name is Suresh Tayde

This is my BSNL Number
[protected]

Lattitude and Longitude
19.52053 and 76.20869

Address
Room 34 Parthur, Daithnya near Shankar Mandir Pandurpur Express Road, Parthur Maharashtra 431501

There is huge network problem in our home no network of BSNL after using the service we are recharging on time but not getting benefits from bsnl

No Network in Daityna Area of BSNL network if bsnl network team required land for network Tower installation I m ready to give land for network Tower installation if bsnl team required from me but please help of network coverage issue problem

Many Complaint I had Esclated to Td Jalna Department Sd Jalna department Maharashtra Pg Department Cmdcomplaint Department And Portal Desk Department

No Help From BSNL Department Regarding Network Coverage

I m attaching the Grievances Mail that It has Generated BUT Not Help From JALNA DEPARTMENT NOR MAHARASHTRA DEPARTMENT

Allternate Number
[protected]

Respected higher authorities of bsnl grievances department

My name is suresh tayde

This is my bsnl number
[protected]

Lattitude and longitude
19.52053 and 76.20869

Address
Room 34 parthur, daithnya near shankar mandir pandurpur express road, parthur maharashtra 431501

There is huge network problem in our home no network of bsnl after using the service we are recharging on time but not getting benefits from bsnl

No network in daityna area of bsnl network if bsnl network team required land for network tower installation i m ready to give land for network tower installation if bsnl team required from me but please help of network coverage issue problem

Many complaint i had esclated to td jalna department sd jalna department maharashtra pg department cmdcomplaint department and portal desk department

No help from bsnl department regarding network coverage

I m attaching the grievances mail that it has generated but not help from jalna department nor maharashtra department

Allternate number
[protected]

Respected higher authorities of bsnl grievances department

My name is suresh tayde

This is my bsnl number
[protected]

Lattitude and longitude
19.52053 and 76.20869

Address
Room 34 parthur, daithnya near shankar mandir pandurpur express road, parthur maharashtra 431501

There is huge network problem in our home no network of bsnl after using the service we are recharging on time but not getting benefits from bsnl

No network in daityna area of bsnl network if bsnl network team required land for network tower installation i m ready to give land for network tower installation if bsnl team required from me but please help of network coverage issue problem

Many complaint i had esclated to td jalna department sd jalna department maharashtra pg department cmdcomplaint department and portal desk department

No help from bsnl department regarding network coverage

I m attaching the grievances mail that it has generated but not help from jalna department nor maharashtra department

Allternate number
[protected]

Respected higher authorities of bsnl grievances department

My name is suresh tayde

This is my bsnl number
[protected]

Lattitude and longitude
19.52053 and 76.20869

Address
Room 34 parthur, daithnya near shankar mandir pandurpur express road, parthur maharashtra 431501

There is huge network problem in our home no network of bsnl after using the service we are recharging on time but not getting benefits from bsnl

No network in daityna area of bsnl network if bsnl network team required land for network tower installation i m ready to give land for network tower installation if bsnl team required from me but please help of network coverage issue problem

Many complaint i had esclated to td jalna department sd jalna department maharashtra pg department cmdcomplaint department and portal desk department

No help from bsnl department regarding network coverage

I m attaching the grievances mail that it has generated but not help from jalna department nor maharashtra department

Allternate number
[protected]

Hello,

My landline is not working for last 5 months. I had raised a complaint in february - no body attended it. Later i figured out that it was marked as "resolved" in the status and i raised another complaint in march. Same thing - it was marked resolved and i raised another complaint on 29th july. I also contacted the ae and he assured me that this will be looked into. Till date nobody had contacted me or this is not resolved yet. Bsnl has been deducting money on my bills regularly (Its auto debit) and this is very frustrating and unfriendly behaviour from bsnl. My landline is[protected] and this is jp nagar 3rd phase area. My contact number is [protected]

Dear sir,
My landline and broad band has not been repaired and is still completely out of order.
The landline and broadband is out of order since 26.05.2020.
I have paid the bill for month of may till 31.05.2020. The phone is still out of order but have received full bill for month of june 2020 also. No efforts have been made to repair the landline and broadband connection. I have tried all possible means to complain but of no avail.
Now i want to inform you that i will be paying further bills only after my landline and broadband connection is repaired and restored.
Request you to kindly look into this matter and get my connection repaired.

Thanks & regards
Ajay

Respected higher authorities of bsnl grievances department

My name is suresh tayde

This is my bsnl number
[protected]

Lattitude and longitude
19.52053 and 76.20869

Address
Room 34 parthur, daithnya near shankar mandir pandurpur express road, parthur maharashtra 431501

There is huge network problem in our home no network of bsnl after using the service we are recharging on time but not getting benefits from bsnl

No network in daityna area of bsnl network if bsnl network team required land for network tower installation i m ready to give land for network tower installation if bsnl team required from me but please help of network coverage issue problem

Many complaint i had esclated to td jalna department sd jalna department maharashtra pg department cmdcomplaint department and portal desk department

No help from bsnl department regarding network coverage

I m attaching the grievances mail that it has generated but not help from jalna department nor maharashtra department

Allternate number
[protected]

RESPECTED HIGHER AUTHORITIES OF BSNL GRIEVANCES DEPARTMENT

My Name is Suresh Tayde

This is my BSNL Number
[protected]

Lattitude and Longitude
19.52053 and 76.20869

Address
Room 34 Parthur, Daithnya near Shankar Mandir Pandurpur Express Road, Parthur Maharashtra 431501

There is huge network problem in our home no network of BSNL after using the service we are recharging on time but not getting benefits from bsnl

No Network in Daityna Area of BSNL network if bsnl network team required land for network Tower installation I m ready to give land for network Tower installation if bsnl team required from me but please help of network coverage issue problem

Many Complaint I had Esclated to Td Jalna Department Sd Jalna department Maharashtra Pg Department Cmdcomplaint Department And Portal Desk Department

No Help From BSNL Department Regarding Network Coverage

I m attaching the Grievances Mail that It has Generated BUT Not Help From JALNA DEPARTMENT NOR MAHARASHTRA DEPARTMENT

Allternate Number
[protected]

RESPECTED HIGHER AUTHORITIES OF BSNL GRIEVANCES DEPARTMENT

My Name is Suresh Tayde

This is my BSNL Number
[protected]

Lattitude and Longitude
19.52053 and 76.20869

Address
Room 34 Parthur, Daithnya near Shankar Mandir Pandurpur Express Road, Parthur Maharashtra 431501

There is huge network problem in our home no network of BSNL after using the service we are recharging on time but not getting benefits from bsnl

No Network in Daityna Area of BSNL network if bsnl network team required land for network Tower installation I m ready to give land for network Tower installation if bsnl team required from me but please help of network coverage issue problem

Many Complaint I had Esclated to Td Jalna Department Sd Jalna department Maharashtra Pg Department Cmdcomplaint Department And Portal Desk Department

No Help From BSNL Department Regarding Network Coverage

I m attaching the Grievances Mail that It has Generated BUT Not Help From JALNA DEPARTMENT NOR MAHARASHTRA DEPARTMENT

Allternate Number
[protected]

RESPECTED HIGHER AUTHORITIES OF BSNL GRIEVANCES DEPARTMENT

My Name is Suresh Tayde

This is my BSNL Number
[protected]

Lattitude and Longitude
19.52053 and 76.20869

Address
Room 34 Parthur, Daithnya near Shankar Mandir Pandurpur Express Road, Parthur Maharashtra 431501

There is huge network problem in our home no network of BSNL after using the service we are recharging on time but not getting benefits from bsnl

No Network in Daityna Area of BSNL network if bsnl network team required land for network Tower installation I m ready to give land for network Tower installation if bsnl team required from me but please help of network coverage issue problem

Many Complaint I had Esclated to Td Jalna Department Sd Jalna department Maharashtra Pg Department Cmdcomplaint Department And Portal Desk Department

No Help From BSNL Department Regarding Network Coverage

I m attaching the Grievances Mail that It has Generated BUT Not Help From JALNA DEPARTMENT NOR MAHARASHTRA DEPARTMENT

Allternate Number
[protected]

RESPECTED HIGHER AUTHORITIES OF BSNL GRIEVANCES DEPARTMENT

My Name is Suresh Tayde

This is my BSNL Number
[protected]

Lattitude and Longitude
19.52053 and 76.20869

Address
Room 34 Parthur, Daithnya near Shankar Mandir Pandurpur Express Road, Parthur Maharashtra 431501

There is huge network problem in our home no network of BSNL after using the service we are recharging on time but not getting benefits from bsnl

No Network in Daityna Area of BSNL network if bsnl network team required land for network Tower installation I m ready to give land for network Tower installation if bsnl team required from me but please help of network coverage issue problem

Many Complaint I had Esclated to Td Jalna Department Sd Jalna department Maharashtra Pg Department Cmdcomplaint Department And Portal Desk Department

No Help From BSNL Department Regarding Network Coverage

I m attaching the Grievances Mail that It has Generated BUT Not Help From JALNA DEPARTMENT NOR MAHARASHTRA DEPARTMENT

Allternate Number
[protected]

RESPECTED HIGHER AUTHORITIES OF BSNL GRIEVANCES DEPARTMENT

My Name is Suresh Tayde

This is my BSNL Number
[protected]

Lattitude and Longitude
19.52053 and 76.20869

Address
Room 34 Parthur, Daithnya near Shankar Mandir Pandurpur Express Road, Parthur Maharashtra 431501

There is huge network problem in our home no network of BSNL after using the service we are recharging on time but not getting benefits from bsnl

No Network in Daityna Area of BSNL network if bsnl network team required land for network Tower installation I m ready to give land for network Tower installation if bsnl team required from me but please help of network coverage issue problem

Many Complaint I had Esclated to Td Jalna Department Sd Jalna department Maharashtra Pg Department Cmdcomplaint Department And Portal Desk Department

No Help From BSNL Department Regarding Network Coverage

I m attaching the Grievances Mail that It has Generated BUT Not Help From JALNA DEPARTMENT NOR MAHARASHTRA DEPARTMENT

Allternate Number
[protected]