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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Updated: Dec 5, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 121

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A
Aniket2122
from Mumbai, Maharashtra
May 29, 2020
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Address: Wakad Pune-411057

Hello,
I have surrendered the bsnl service as i have shifted to new place on 21st march 2020. I went to sangvi (Pune) office to submit the device, but they told me to visit wakad office (Pune). When i went there the office was closed and after that government has announced the lockdown. So now i'm unable to submit the device due to lockdown. But as a result the company has generated bill against my number for the month of april. I have left my old place on 21st march. I'll only pay bill for the month of march. I havn't used any service in april so why i should pay bill for the month after march. Please look into this and generate bill for only month of march.
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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    M
    Mohitsingh1991
    May 29, 2020
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    Address: Roorkee

    Hi sir,
    My name is mohit, i live in roorkee, uttarakhand, dist: haridwar.
    My bsnl landline number is [protected].
    I have been very disturbed with high ping in bsnl broadband for last 15 days,. I have filed a complained to the higher authorities but no one could able to fix the issue until now. There are so many complaints of the similar issue in our area. Many people are having the same issue and not been able to fixed yet. I have to restart my internet several times to manage the ping back to normal and that ia very time consuming.
    I request you to look at this issue and fix it as soon as possible.
    Thank you
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
    Jun 04, 2020
    Updated by Mohitsingh1991
    Still not been fixed.. I am waiting.. pls give me some updates
    Jun 12, 2020
    Updated by Mohitsingh1991
    The problem hasn't fixed yet. It has been a long time since ping come back to normal.
    Kindly help me to fix this issue.
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      U
      univ
      from Noida, Uttar Pradesh
      May 29, 2020
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      My land line no[protected], location b-406 ram vihar, sector 30, noida 201303.
      Forgot user name and passwrod.
      Require information
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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        H
        H N Dash
        May 29, 2020
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        Address: I have given a mail to GM Finance, Bhubaneswar

        Sir, my telephone [protected] with broadband facility.
        My phone and broadband remain out of order by about 20.02.20 to 17.05.20
        I have been charged rs. 1560/- in bill of april and may payable by 31.5.20
        I have paid bill for march anticipating it may be restored. This bill for may i have not yet paid and asked for a revised bill without charging for april and may please do the needful and cancel the above bill

        With regards
        Hn dash
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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          T
          Tushar9913
          May 28, 2020
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          Everyday receiving unwanted messages.

          Like
          South Beauty Nayanthara Hot backless Scene, sizzling HOT, Toll-Free Site
          http://ez.hurraay.com/BsNl/cwE/vd_c.jsp?p=tdn[protected]a2
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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            M
            Munisamy Jaya
            May 28, 2020
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            I am using my dataone mail for more than 10 years. But now it shows your account has expired. I could not login my account today which i used yesterday.

            Mail id - [protected]@dataone.in
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
            May 28, 2020
            Updated by Munisamy Jaya
            I am using my dataone mail for more than 10 Years. But now it shows your account has expired. I could not Login my account Today which I used Yesterday.

            Mail Id - [protected]@dataone.in

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              A
              anjubhasi
              May 27, 2020
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              Address: Kollam,Kerala

              Dear sir/madam

              My landline is not working for the last few weeks.
              The phone number is 2743896.
              Kindly rectify it at the earliest
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                A
                Anjaneyasastry Vemuri
                May 27, 2020
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                I have bsnl bangalore connection for 3g i am in hyderabad new nallakunta area means roaming. I am here for the last 3 months and network problem is not there suddenly it started my phone signal is down (Cross mark on signal). I tried to connect manually to the network it is coming not able to connect try later message is comuing
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                  S
                  Shreeji123
                  May 26, 2020
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                  Refund of security deposit (01482-248343)

                  Sir, I have a BSNL landline connection in the name of Shreeji Professional Services[protected]. I have given an application to disconnect my connection on 23.07.2019, as I have taken another fibre connection. I have requested to the BSNL department for refund of my security amount of Rs.1445/- on 23.07.2019 and receive the receipt of that application. But i have not yet received my security deposit amount. When i reached the department...
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                  D
                  Dr. Mugali A.B.
                  May 25, 2020
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                  Address: Mobile: 9845708013 Address: 34/A,,1st Min, 1st Cross, 2nd Stage, Ulavi Channa Basaveshwara Nagara, DHARWAD_580007

                  Name: dr. Mugali a. B.
                  Land phone: 2472791 (Dharwad)
                  Mobile: [protected]
                  Address: 34/a, 1st min, 1st cross, 2nd stage,
                  Ulavi channa basaveshwara nagara,
                  Dharwad_580007

                  Sub: broadband internet is facing problem, several times there is loss of connectivity. Modem shows red (Internet point) modem shows red and no internet. It is happening since about 3-4 months. I am a lover of bsnl. I am using bsnl land phone only and with the same number 2472791 for the past 20 years. You can verify the same.
                  Saptapur (Dharwad) exchange people helped me about 4-5 times. But they say that this work is to be corrected from the technical section of hubballi office. I am sorry, i could not understand the thing.
                  Sir, please see that this problem wouldn't arise again. I hope my request would be considered and quick attention is given to resolve this problem
                  Thanks to bsnl
                  Dr. Mugali a. B.
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                  May 26, 2020
                  Updated by Dr. Mugali A.B.
                  Kindly attend the complaint at an earliest. Thank youo
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                    M
                    Masher
                    May 24, 2020
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                    Address: Goa north Goa,sattari at dhave
                    Website: Consumercomlaint

                    Fix bsnl internet speed it is very low in these lockdown days it is 10 kbps
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                      M
                      MacGyver Angus
                      May 24, 2020
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                      Website: www.bsnl.co.in

                      Recharged 2 times with 74 to extend my plan validity. 2nd got successful but not extended., no benefits..
                      Rs.74 went in river and nobody cares.
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                        R
                        rjsen01
                        May 24, 2020
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                        Dear sir,
                        I want to know that my gsm mobile internet connection is not working from more than 20 days. We have called bsnl office several but no one is picking phone also trying many time docket to their site but not result.
                        .
                        Now i decided to complaint to this platform for that i have a recharge rs.118 at 4th of may & the offer is we should receive 500mb per day then its unlimited but not start internet connection still now.
                        .
                        The others all the network like jio, vodafone, airtel is running as usual but why bsnl is going this type of activities.
                        .
                        Why i am port in this network.!
                        .
                        Please give me the postive support.
                        .
                        Thanks,
                        Bsnl prepaid kolkata circle no - [protected]
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                          Address: BSNL
                          Website: portal.bsnl.in/myportal

                          I had done a recharge through bsnl portal website and in payment i paid through federal bank upi. The payment went through but the rrcharge was not done. Kindly do the refund of 999rs. https://portal.bsnl.in/myportal/...
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                          vikas989
                          from Mumbai, Maharashtra
                          May 22, 2020
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                          Address: bsnl ,new delhi

                          My BSNL number is [protected]. The internet was working slowly from tomorrow. But now internet is not working in the area and BSNL customer care never attends call for customer problems. fix internet soon thanks.
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                            M
                            Mohitsingh1991
                            May 22, 2020
                            Resolved
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                            Resolved

                            Hi, my name is mohit singh, i am from roorkee, uttarakhand, dist: haridwar. I have a bsnl broadband connection [protected].
                            For past 10 days i have been getting problems with higher ping and speed fluctuations. I have notified higher staff about this but they didn't do anything about it. The lineman of bsnl also checked my cable and there is no distubance in the line and its working perfectly. All bsnl customers of my area having same problem but no bsnl staff is interested to fix this problem.
                            Kindly help me with this as soon as possible.
                            Regards,
                            Mohit
                            May 25, 2020
                            Complaint marked as Resolved 
                            The problem seems to be fixed now. The goverment companies do not listen to the customers in india as everybody knows that infact, their behavior is rude towards thier customers and that is very disappointing. We can't do anything much about it, . Only the higher authorities can handle our issues. This complain portal is very good. Thank you for making us join with government companies
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                            It has been 2 days from now and yet no update on my complaint, please help me to resolve this issue as sson as possible
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                              A
                              arvind_pln
                              from Mumbai, Maharashtra
                              May 22, 2020
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                              Address: Anand

                              I have applied for shifting of BSNL telephone from my resident but didnot find after repeated request & even BSNL employees are not giving any positive answer 7 even not update on the issues.
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                                Napinder Singh
                                from Patiala, Punjab
                                May 22, 2020
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                                Address: Nabha, village-Birdhano.PO-Dandrala Dhindsa,Teh-Nabha.Dist-Patiala

                                I booked complaint regarding my broadband isnt working like about 4 times now, and they just mark it resolved without even even looking into my problem, its been 30 days since i started having this problem, and i had to to pay bill without even using their services, my broadband number is[protected]
                                And contact number is [protected]. Any help would be appreciated.
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                  Kale1234
                                  May 21, 2020
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                                  Address: BSNL main office ,near Main post office,wardha

                                  Since we are having mobile phones at home, we were not using our bsnl landline since last year, but we were regularly paying bills every month to keep the connection regular just in case.
                                  Few days ago we tried calling to our relatives and that's when i noticed our outgoing call service was not available. The auto response was saying "your call cannot be proceed. Due to non payment of bills". But we are paying every month bill regularly on google pay. We tried many times for consumer support but outgoing is still not available. Incoming is on.

                                  They asked us to call on 261038. After calling them they gave us another number to call. After calling on that number they said "it's technical section, it's not our section to solve your problem". We contacted on above number again. They checked for previous all bills were paid and again told the same thing to do and talked irrelevant to get rid of situation without solving problem.

                                  We just want our landline service to be get regular.
                                  Our latest bill is paid with cash on 21/05/2020 on counter with billing amount ₹294
                                  Landline no. [protected]
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                    krishnaverma7
                                    May 21, 2020
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                                    I want to get a bsnl broadband or fibrenet connection at my home in chatha meel, near baskhi ka talab, lucknow. My house is near central bank of india, riatha road, chatha meel. I had applied online and also send message to bsnl to get new connection but never got any reply back. I really need this connection. I also complained on bsnl twitter but they just reponded that they will help but never cared to reply back.

                                    I am a blogger and i need good speed internet to work from home. Would really help if i can get this bsnl broadband connection at my home.
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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