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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Updated: Dec 5, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 123

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P
Perin Lalan
May 7, 2020
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I have broadband service with bsnl. Broadband is not working since 4months I have made several complaints. I have even submitted RTI. BUT THEY ARE NOT RESPONDING AND NOW THEY ARE CHARGING ME FOR THE SAME. I DONT UNDERSTAND.
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    R
    R,Kondaiah Sarma
    May 6, 2020
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    Address: R.K.SARMA, ADVOCATE, GF, NO;3, AYYAPPA TOWERS, TEKKEMITTA, NELLORE -3
    Website: www.rkjustice.in

    Please cancel my bsnl land line no:[protected], and internet in my name : r. K. Sarma, advocate, tekkemitta, nellore and this land line is situated to my house and its address :r. K. Sarma, advocate, gf no: 3, ayyappa towers, tekkemitta, nellore -3. I do not want your bsnl land line and internet to my house and hence, cancel it immediately. This is my second complaint ; i sent my first complaint on[protected]. You can deduct my arrears of phone bill and instrument (Phone) cost from deposit with you and and send the remaining deposit to my account no:[protected], icici bank, nellore. Its ifse code: icic0006310. This is my second complaint. Do not add further bills from this date. If you do not do it will proceed to consumers redressal form, nellore against you and your are liable for all costs and consequences thereof. Do the needful in this karona climete.
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
    May 06, 2020
    Updated by R,Kondaiah Sarma
    This is my second complaint. do not charge further phone bills. If you do not do this i will constrained to take appropriate proceedings before consumers redressal forum, Nellore
    May 12, 2020
    Updated by R,Kondaiah Sarma
    Please do it immediately
    May 12, 2020
    Updated by R,Kondaiah Sarma
    Please cancel my bsnl land line no:[protected], and internet in my name : R.K.Sarma, ADVocate, Tekkemitta, Nellore and this land line is situated to my house and its address :R.K.Sarma, Advocate, GF No: 3, Ayyappa Towers, Tekkemitta, Nellore -3. I do not want your BSNL land line and internet to my house and hence, cancel it immediately . This is my second complaint ; I sent my first complaint on[protected]. You can deduct my arrears of phone bill and instrument ( phone ) cost from deposit with you and and send the remaining deposit to my Account No:[protected], ICICI BANK, NELLORE. ITS IFSE CODE: ICIC0006310. This is my second complaint. do not add further bills from this date. If you do not do it will proceed to consumers redressal form, Nellore against you and your are liable for all costs and consequences thereof. do the needful in this karona climate. Do it immediately I am not using your phone for the last 6 months. Note it.
    May 13, 2020
    Updated by R,Kondaiah Sarma
    do it immediately
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      C
      chanchal kumar sarkar
      May 6, 2020
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      Address: 349B, sainik nagar, Po-Jagannathpur, Kolkata-700126, W.Bengal

      At 12.40pm on 06/05/2020, a on line top up recharge of rs.490/- was made for my mobile number [protected]. However the said recharge has been credited to my old mobile number [protected] which is not in use for long. Kindly transfer the recharge amount to my existing bsnl mobile number [protected] at your earliest or credit back the said amount to my bank.
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
      Jun 10, 2020
      Updated by chanchal kumar sarkar
      Rs.490/- has been refunded and credited to my bank account.
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        D
        davindersingh9274
        May 6, 2020
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        My landline number[protected]

        My broadband plan is superstar 500 gb @ 949 per month with 10 mbps speed

        10 mbps speed means 1280 kbps

        But i never recieved my speed i get only 200-300 kbps

        Snr is also low 6

        Line is also noisy... I complaint so many times... But no response

        Plz change wiring and splitter there are so many joints in wiring...

        Iam very upset from bsnl broadband...

        Jagmohan singh patiala

        [protected]
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
        May 07, 2020
        Updated by davindersingh9274
        now wiring is change but snr still low

        speed is still low...

        now after lockdown iam not going with bsnl broad band connection...

        they fail to solve customer problems
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          A
          AmolShindej
          from Mumbai, Maharashtra
          May 5, 2020
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          Respected sir/ madam

          This is my bsnl cellular number
          [protected]

          This latitude and longitude
          17.19986 and 74.37229

          This is my address

          Land 23 ambak taluka kadegaon district, sangli maharashtra pin 415303

          Bsnl network coverage problem we are facing in our village from 2 year we are facing we had intimated customercare but not get the resolution from bsnl customer care

          I m requesting to higher authorities plz take necessary action to resolve the issue of network coverage in ambak... Of new site required i m willing to give my land for network tower with all necessary required permission from local authorities and corporation

          We want bsnl network at high range don't want private network to use from us... We are believing and keeping trust on government products and services

          Proud to be an part of bsnl only major problem in our area network coverage

          Plz resolve this concern and registered network coverage complaint

          This is my allternate number

          [protected]
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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            R
            rmgaikwad98
            from Nashik, Maharashtra
            May 5, 2020
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            Resolved

            Address: Nashik

            I was using bsnl landline at nashik. I surrendered the bsnl landline no[protected], as i shifted to thane, on 26/12/2018 along with application regarding discontinuation of the phone and the instrument. I have also handed over the cancelled cheque with the application, so that the amount of deposit can be refunded to my bank account. My account was closed and a bill showing a sum of rs (-) 781/- was received during february/march 2019. The amount of deposit rs 781/- has not yet been credited to my bank account. So, i raised a complaint during february 2020 with the bsnl authorities through email. My complaint has been registered and the no is bsnl/hq/2020/em-47144, as intimated by the authority on 22/02/2020. I was also assured that the progress of the case will be intimated soon. But, till todate no action has been taken to refund the amount.
            May 14, 2020
            Complaint marked as Resolved 
            Thanks. The amount has been refunded to my account.
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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              J
              Jawaharlal Raju
              May 5, 2020
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              Dear sir, i am landlord BSNL GSM tower located in chennai-19. for past 12 months rent not credited
              May 05, 2020
              Updated by Jawaharlal Raju
              do contact me [protected]
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                B
                Biju Lazar
                from Guruvayur, Kerala
                May 5, 2020
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                I want to unsubscribe silver gupshup. Sir, if i send message for stoping i cant message 155223. Every week 10 rupees deducted from my account. Please unsubscribe this from my bsnl no[protected]. One more complaint i have i already paid international roaming pack one month rs 58/- but i cant send messages. When i try message shows failed. I am geting incoming messages but outgoing message not working. Please resolve the problem as early as possible.
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                  K
                  Krishnendu Basak
                  May 4, 2020
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                  Sir/madam
                  This is to inform you that i, krishnendu basak husband of mrs. Moumita bhowmick had opted for recharge stv 399 to my wife's bsnl mob no -[protected] yesterday by using my bsnl app. Recharge value had been deducted from upi a/c i. E [protected]@upi successfully. But still recharge had been successful for unknown reason. Yesterday i had tried to addressed my grievance to the dedicated customer care number i. E 1503 several times and also sent emails to the appellate authorities of bsnl west bengal circle. Still my grievance was not resolved.
                  Therefore, kindly look into this matter so that said recharge can be successful otherwise kindly arrange to credit the recharge amount to my upi a/c at the earliest.
                  Please find herewith the attachments enclosed.

                  Thanking you

                  Krishnendu basak
                  Mob no -[protected]
                  +1 photos
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                    C
                    Cherukad Pradip
                    May 3, 2020
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                    Address: Sreenivasa Gardens, Pallipuram Post

                    FTTH No:2980311
                    Connection getting disconnected frequently
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                      R
                      Ramkrishna Wadekar
                      May 1, 2020
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                      Address: Washim 444505

                      Please check my data bsnl closed how decreased, .25 aaa pl check how deduced my data aaa all ready closed bsnl data aaa
                      May 01, 2020
                      Updated by Ramkrishna Wadekar
                      Please check my data bsnl closed how decreased, .25 aaa pl check how deduced my data aaa all ready closed bsnl data aaa
                      May 01, 2020
                      Updated by Ramkrishna Wadekar
                      Please check my data bsnl closed how decreased, .25 aaa pl check how deduced my data aaa all ready closed bsnl data aaa
                      May 01, 2020
                      Updated by Ramkrishna Wadekar
                      Please check my data bsnl closed how decreased, .25 aaa pl check how deduced my data aaa all ready closed bsnl data aaa
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                        S
                        Saanj Preet
                        Apr 30, 2020
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                        This complaint about my bsnl wimax broadband having no - [protected] showing slow speed from last 2 days. I tried to call customer care toll free numbers but they are just picking up phn calls n not speaking a single word to me but however i managed to lodge a complaint online n got a complaint no - [protected]. Kindly resolve this issue as soon as possible
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                          K
                          Kamalesh Balaji
                          Apr 30, 2020
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                          Iam trying to port out of bsnl for which iam sending message to 1900 and this is not getting delivered, the number [protected] is what iam trying to port
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                            S
                            swmitra09
                            Apr 30, 2020
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                            Hello team,

                            Kindly help to recharge the phone number [protected] as it has been deactivated. Due to lock down can't go to the customer care office of bsnl and on call they don't respond due to less resources.

                            Please help, its an urgent as i don't want to lose the number. Customer name rita biswas c/o debashish biswas.

                            My call back number is [protected]/[protected].
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                              J
                              Jagadeesh Sirivaram
                              Apr 29, 2020
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                              Address: Adoni kurnool dist

                              Missing sim on house please block that number
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                                P
                                PAVAI R
                                from Velur, Tamil Nadu
                                Apr 28, 2020
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                                Last past month many times i have to complain broadband not working. No response from your side. My phone number is[protected]. Bills also raised.
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                                  T
                                  Tejas npatel
                                  Apr 27, 2020
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                                  Address: Rankuva pin396560

                                  Date20 -4 recaje Belanse bathe aves 6e
                                  MoBel [protected]
                                  Refante na mabe 1500
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                                    A
                                    ayans
                                    from Mandapeta, Andhra Pradesh
                                    Apr 27, 2020
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                                    Address: Arvind Tower, 8th floor, flat No.3, 242/1B, A.P.C. Road, Kolkata -700004

                                    Land line no.[protected]
                                    Is dead for the last 3 (Three) months. No action has been taken on this. My phone serves to a family of two senior citizens with a handicap son.
                                    No new complaints can be placed as the server is prompting that previous complain number is still active.
                                    Please do the needful urgently!!
                                    - amit kumar sarkar
                                    ([protected])
                                    +1 photos
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                                      M
                                      mayank agarwal
                                      from Noida, Uttar Pradesh
                                      Apr 25, 2020
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                                      Address: Jaipur

                                      I have received the worst service by bsnl as the internet is down always and even after registering the complaint the issue is not being solved. The answers provided by them are someone will come or we are looking into it. Such a disappointing service. And after such bad service the they expect to pay the bills on time. Please take a strict action against the company and the employees aren't active at the work.
                                      They are active only for new installation or billing.
                                      +1 photos
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                                        R
                                        R,Kondaiah Sarma
                                        Apr 25, 2020
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                                        Address: GF No: 3, Ayyappatowers, Tekkemitta, Nellore city, Tekkemitta, Nellore

                                        Sir /Madam, Please disconnect my BSNL land line phone and also Internet connection and my Phone No: is
                                        No:[protected], Name : R.K.Sarma, Advocate, AYYAPPA TOWERS, G.F. No: 3, TEKKEMITTA, Nellore-3. My Phone instrument given by me is not working and damaged. Hence I am not returning it. Hence deduct the const of instrument- Phone given to me and deduct any arrears of phone bills from my deposit with you and refund the remaining balance to me to my account No:[protected], ICICI BANK NELLORE and IFSC code: ICIC0006310. THANK YOU.
                                        Because of this Karona virus period i did my on line application for cancellation as stated above. R.K.SARMA, Advocate, Nellore.
                                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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