Bharat Sanchar Nigam [BSNL] Complaints & Reviews

My phone is disconnected. My broadband is slow. Despite repeated visits to the bsnl office by me, my aged mother, and wife, they do nothing to restore the same. I contacted one mr nagesh, who assured me he would do the needful. Needless to say, he did not show up. My phone number is[protected].

I am dependent on this phone and broadband connection for my work and entertainment. I have already lost one prospective job offer...

I am using bsnl as my secondary sim. It is linked to all my bank accounts.
Most of the time i see zero signal or weak signal.
Sometimes i am unable to even get otp related to banking due to zero service.

I somehow gave a complaint before few months (Their complaint portal mostly doesnot work till the last step).

Even now i am unable to call their 1503 customer care number (Due to poor network...

Hello sir. I request you to deactivate the service of wallpaper in 55050charged me rs.7 on 14 jan uary 2020 and 22 january 2020 charge me again rs.7 for auto renewal of wallpaper subscription my mobile number is [protected] i have tried to contact customer care several timesbut they are not responding i have more than much amount in this process so i kindly request you are do the needful as early as possible...

I'm using land-line and broadband in my house and when i have installed it i. E in september 2019. I had used my own landline instrument and i have filled not to have instrument from bsnl because i have my own. But still they charge me for that of amount 529 rupees and i complaint it to my bsnl exchange and they have given methe application in which they had clearly written that it was mistakenly done and sogned by jto mukesh of gadi garh...

I had recharged my bsnl phone number via the website : inditab.com/recharge. The payment was done via net banking for an amount of rs. 37.50. The payment was successful but the recharge had failed. They had promised to get my money refunded within the next 48 hours. Even after expiry of the promised time, i didn't get the refund amount in my account.
Details of payment :
The recharge category was : bsnl special mobile.
The...

I have already reported multiple times on your site regarding my complaint. Lot of tickets have been issued since then but i didn't get even a single reply from the forum since two weeks, only the auto generated reply is given. It only wants that people make accounts in your forum. No one contact regarding the complaints of the site itself. This is ridiculous...

I vk sanjay kumar have a telephone (Land line) connection at my house no. 1104a/b1, ratpur coloney (Near old well), pinjore, distt. Panchkula (Haryana), my phone no is[protected]. This phone become dead due to linemans fault, he came to repair the phone but they can not complete their job to start the phone. My above phone is dead from the last six months, i have booked sevral time the complaint through phone and personaly given a written...

Am regularly receiving message from bt-bsnlcg as under –
"dear customer your pack dil dosti chatting (54000) is renewed with rs3.0 for 3 days. To unsub send sms stop or call 155223 (Tollfree).
I have sent sms and called on 155223, but nothing is happening, but still the charges are getting deducted regularly for the past 1 month. I have never ever subscribed to this sort of pack. Plz refund all the amount and unsuscribe it.br...

Every week 5 Rs deducting from.my bsnl prepaid account bal for the name Divya_14.I am trying so many times to connect bsnl cust care but no body picking my call. Please let me know what is this service.I also sent msg to155223 with text STOP, in reply i got you dont have any service activated.So who activated this service on my mobile no. and where is my deducted bal is going on.Please solve this issue.otherwise i will have to change my operator....

I am trying to send sms to 1900 to stop all the spam messages i am getting. But the message delivery always fails. It completely works fine with my airtel sim.
I receive a lot of spam it would be very helpful if you stopped them too.
I have no additional settings that might affect the sending of messages from a particular sim.
Please look into the problem.

Phone model : iphone 11 pro...

Dear sir,

My bsnl mobile no.[protected], it is using by mother 65 year old. And she is using a basic mobile (Not as smart phone). Bsnl is exploiting the ignorance and making money. Every once in a while recharges will be sold separately for each service. This morning, a recharge of rs 100 was withdrawn for the gameloft service. Every day freequent messages coming on phone subsciption services. The 'ok' button is active on front...

Land line no. [protected] is dead. Broadband connection thru same tel. No. unserviceable. Both services- facilities not available. Pls. Restore as soon as possible. We are here for a few days. Facility required urgently.Thanks. Shobha Godbole. what more details do you need? It is wrong and rude to say " if a complaint is short, it may not be attended to". do you have time to read long messages. you must be receiving thousands of messages...

My sim card registration failed showing from yesterday kindly solve the problem. To reuse my sim card. My bsnl number [protected]. Kindly activate sim card. I'm giving to bank and insurance company to this number kindly dnt block. Plz activate my sim card i have emergency to call.

I'd proof given name thulasi.
Mobile number:[protected]. Thanking u will solve the problem...

The service silver screen gupshup 55050 has not been subscribed by me. The bsnl has forcefully implemented this service and charging rs.10 for every 7 days. I hereby request you to stop this service at the earliest and return me the whole amount your company had deducted from my account by this time. If i am to contact the customer care in 155223, nobody is attending the call as well. Please treat this as urgent....

I never subscribed for dil dosti chatting service but every 3 days 3 rs is being detected from my account balance. I have tried multiple times to unsubscribe as instructed in the message i received — "dear customer, your pack dil dosti chatting (54000*) is renewed with rs 3.0 for 3 days. To unsub send sms stop or call 155223 (Tollfree)."
Both messaging and calling the toll-free number does not work.
Please help me unsubscribe...

Hi team,

I had done recharge to wrong number on jan 11 2020 using freecharge.

Recharge status looked successful. Can you reverse the transaction and help me in retriving my money back.

We checked with freecharge team but they asked us to go with bsnl customer care for refund amount. Please find the freecharge reply in screenshot

We called to the number [protected].. But looks like...

My prepaid bsnl sim is not working from 1 jan 2020. And i did not get any information for recharge or any other problem.
My bsnl mobile no. Is [protected] & email id is [protected]@gmail.com
Please solve my problem asap.
My alternate mobile no is [protected] to contact me.
Network is coming in my mobile, but i am not getting any phone calls or any messages....

It is more than 9 months since my postpaid mobile connection was cancelled, but bsnl has failed to refund the security deposit plus the other dues to me amounting to more than rs.6000, despite registering complaints through various channels including raising a grievance procedure as per details below:

Complaint - docket number - 2g29714606.

Grievance registered; docket number is : chn/pgo/2019/8455 (Regd on 18/10/2019)br...

I amm regularly receiving message from bt-bsnlcg as under –
"dear customer your pack dil dosti chatting (54000) is renewed with rs3.0 for 3 days. To unsub send sms stop or call 155223 (Tollfree).
I have sent sms and called on 155223, but nothing is happening, but still the charges are getting deducted regularly for the past 10 month. I have never ever subscribed to this sort of pack. Plz refund all the amount and unsuscribe...

My bsnl is 8*7. My bal was around 250 rs on the date 01/11/2019. Now it is 87 rs. The reason behind, it has auto subscribed most of vas from number 155223 without user consent since two months and it is getting auto renewed. I tried sending sms stop to 155223 as informed by bsnl it replied back with message “empty”. Customer care number is not connected or do not pick up the call.
I even tried sending unwanted tags (Unrelated...