Bharat Sanchar Nigam [BSNL] Complaints & Reviews

I had recharged my bsnl phone number via the website : inditab.com/recharge. The payment was done via net banking for an amount of rs. 37.50. The payment was successful but the recharge had failed. They had promised to get my money refunded within the next 48 hours. Even after expiry of the promised time, i didn't get the refund amount in my account.
Details of payment :
The recharge category was : bsnl special mobile.
The payment id: [protected].
The order id: indrc[protected]
Payment time : 01:05 pm, 20 jan 2020.
Please arrange to refund the payment amount at your earliest possible time.

I have already reported multiple times on your site regarding my complaint. Lot of tickets have been issued since then but i didn't get even a single reply from the forum since two weeks, only the auto generated reply is given. It only wants that people make accounts in your forum. No one contact regarding the complaints of the site itself. This is ridiculous

I vk sanjay kumar have a telephone (Land line) connection at my house no. 1104a/b1, ratpur coloney (Near old well), pinjore, distt. Panchkula (Haryana), my phone no is[protected]. This phone become dead due to linemans fault, he came to repair the phone but they can not complete their job to start the phone. My above phone is dead from the last six months, i have booked sevral time the complaint through phone and personaly given a written complain through mail to sr. Gm/gm, ambala & commercial officer, kalka, but 30 days has passed no body is attending, i can not understand how the bsnl is having such type of staff who can not work properly and provide satisfactory services to people. The provider name is bharat sanchar nigam ltd. They are using the name of nation *bharat* and not providing proper services. Shame on them. Pl resolve the problem.

Am regularly receiving message from bt-bsnlcg as under –
"dear customer your pack dil dosti chatting (54000) is renewed with rs3.0 for 3 days. To unsub send sms stop or call 155223 (Tollfree).
I have sent sms and called on 155223, but nothing is happening, but still the charges are getting deducted regularly for the past 1 month. I have never ever subscribed to this sort of pack. Plz refund all the amount and unsuscribe it.
Please redress my grievance immediately

Every week 5 Rs deducting from.my bsnl prepaid account bal for the name Divya_14.I am trying so many times to connect bsnl cust care but no body picking my call. Please let me know what is this service.I also sent msg to155223 with text STOP, in reply i got you dont have any service activated.So who activated this service on my mobile no. and where is my deducted bal is going on.Please solve this issue.otherwise i will have to change my operator. Neeraj
[protected]

I am trying to send sms to 1900 to stop all the spam messages i am getting. But the message delivery always fails. It completely works fine with my airtel sim.
I receive a lot of spam it would be very helpful if you stopped them too.
I have no additional settings that might affect the sending of messages from a particular sim.
Please look into the problem.

Phone model : iphone 11 pro

Dear sir,

My bsnl mobile no.[protected], it is using by mother 65 year old. And she is using a basic mobile (Not as smart phone). Bsnl is exploiting the ignorance and making money. Every once in a while recharges will be sold separately for each service. This morning, a recharge of rs 100 was withdrawn for the gameloft service. Every day freequent messages coming on phone subsciption services. The 'ok' button is active on front of all messages. This is just to cheat the customer. Customers who are senior citizens are sure to press this without knowing it. They are definitely know which handset is using customer and they cannot use this type services by their phone. So this is classic example of cheating.

I therefore request you to accept my compliant and return every penny which bsnl was collected illegally from me.

Rajesh k s
Kokkanthara house,
Marathakkara p. O,
Thrissur-680306
Kerala.
Mobile number : [protected]

Land line no. [protected] is dead. Broadband connection thru same tel. No. unserviceable. Both services- facilities not available. Pls. Restore as soon as possible. We are here for a few days. Facility required urgently.Thanks. Shobha Godbole. what more details do you need? It is wrong and rude to say " if a complaint is short, it may not be attended to". do you have time to read long messages. you must be receiving thousands of messages every day. If a messages is short and makes sense, why write long messages?
Now let me know if this message is long enough. does it make sense. have you understood what I want?
RESTORE LANDLINE AND BROADBAND IMMEDIATELY.

My sim card registration failed showing from yesterday kindly solve the problem. To reuse my sim card. My bsnl number [protected]. Kindly activate sim card. I'm giving to bank and insurance company to this number kindly dnt block. Plz activate my sim card i have emergency to call.

I'd proof given name thulasi.
Mobile number:[protected]. Thanking u will solve the problem

The service silver screen gupshup 55050 has not been subscribed by me. The bsnl has forcefully implemented this service and charging rs.10 for every 7 days. I hereby request you to stop this service at the earliest and return me the whole amount your company had deducted from my account by this time. If i am to contact the customer care in 155223, nobody is attending the call as well. Please treat this as urgent.

I never subscribed for dil dosti chatting service but every 3 days 3 rs is being detected from my account balance. I have tried multiple times to unsubscribe as instructed in the message i received — "dear customer, your pack dil dosti chatting (54000*) is renewed with rs 3.0 for 3 days. To unsub send sms stop or call 155223 (Tollfree)."
Both messaging and calling the toll-free number does not work.
Please help me unsubscribe this service.

Hi team,

I had done recharge to wrong number on jan 11 2020 using freecharge.

Recharge status looked successful. Can you reverse the transaction and help me in retriving my money back.

We checked with freecharge team but they asked us to go with bsnl customer care for refund amount. Please find the freecharge reply in screenshot

We called to the number [protected].. But looks like he is not using that num and it's switch off

Recharge done to: [protected]
Amount : 160
Network : bsnl
Order id : fcva[protected]
Recharge date: jan 11 2020
Operator transaction id: [protected]

Regards,
Vamshi g

My prepaid bsnl sim is not working from 1 jan 2020. And i did not get any information for recharge or any other problem.
My bsnl mobile no. Is [protected] & email id is [protected]@gmail.com
Please solve my problem asap.
My alternate mobile no is [protected] to contact me.
Network is coming in my mobile, but i am not getting any phone calls or any messages.

It is more than 9 months since my postpaid mobile connection was cancelled, but bsnl has failed to refund the security deposit plus the other dues to me amounting to more than rs.6000, despite registering complaints through various channels including raising a grievance procedure as per details below:

Complaint - docket number - 2g29714606.

Grievance registered; docket number is : chn/pgo/2019/8455 (Regd on 18/10/2019)

As per trai regulation, the refund was supposed to be effected within 6 months of cancellation.

I would request resolution of the complaint at the earliest.

I amm regularly receiving message from bt-bsnlcg as under –
"dear customer your pack dil dosti chatting (54000) is renewed with rs3.0 for 3 days. To unsub send sms stop or call 155223 (Tollfree).
I have sent sms and called on 155223, but nothing is happening, but still the charges are getting deducted regularly for the past 10 month. I have never ever subscribed to this sort of pack. Plz refund all the amount and unsuscribe it.
Please redress my grievance immediately.
M-[protected] (Circle-tamil nadu)

My bsnl is 8*7. My bal was around 250 rs on the date 01/11/2019. Now it is 87 rs. The reason behind, it has auto subscribed most of vas from number 155223 without user consent since two months and it is getting auto renewed. I tried sending sms stop to 155223 as informed by bsnl it replied back with message “empty”. Customer care number is not connected or do not pick up the call.
I even tried sending unwanted tags (Unrelated keywords) to the above number, it replies back with the message “empty”. What can we expect from the people with empty knowledge and empty heart.
I think bsnl is surviving only with these type of cheap daylight robbery.

Dear sir,
With due respect i would like to state that i have a broad band connection with telephone number[protected]. Since past 2 weeks, the telephone number has been dead. Even, i have given a complaint to the jto at the exchange center at bhubaneswar., but in response they said it will take 2 days to repair the fault but it has been more than a week of giving the complaint and the issue has still not been resolved.
Even, the toll free numbers aren't working properly and are not responding.
Requesting your kind attention to this matter and speedy resolution on this issue
Thanks and regards,
Basanta patra
Ph-[protected]
Ph no[protected]
Bhubaneswar circle
Odisha

Hi consumer support india,
I wast to register a complaint against bsnl internet service.
I have a bsnl broadband internet connection. (Ph. No.[protected]
I am facing problem of redirection when i use bsnl broadband.
Initially i thought that there is malware in my computer so i scanned though antivirus and even formatted my pc but the problem is existing, after that i have done research on internet and came to know that there are malwares in bsnl internet.

These are the redirection urls
Areantaid. Site
Arcaptart. Site
Allashark. Site
Producebreed.com
Beebuyart. Club
Allashail. Club

Please fix it to provide better service. Bsnl wasted my time and money. I'm very disappointed and "i want compensation from bsnl."

Thank you consumer support.

I surrendered my landline no. 2482051 in oct 18.

Refund re was also generated for rs.1710.00 on 10.6.19 but till date payment has not been made to me.

Re[protected]

Ba [protected]

Sanjay kumar, se
59/3, gfa
Mes officers enclave type v
Gun factory area
Army cantt
Lucknow

M [protected]
Email [protected]@hotmail.com

I am regularly receiving message from bt-bsnlcg as under –
"dear customer your pack dil dosti chatting (54000*) is renewed with rs3.0 for 3 days. To unsub send sms stop or call 155223 (Tollfree).
I have sent sms and called on 155223, but nothing is happening, but still the charges are getting deducted regularly. I have never subscribed to this sort of pack. Please unsuscribe and refund all the amount.

Please redress my grievance immediately.