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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Last updated Apr 17, 2024
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Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 131

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R
rupali patra 91
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landline dead since two weeks

Dear sir,
With due respect i would like to state that i have a broad band connection with telephone number[protected]. Since past 2 weeks, the telephone number has been dead. Even, i have given a complaint to the jto at the exchange center at bhubaneswar., but in response they said it will take 2 days to repair the fault but it has been more than a week of giving the complaint and the issue has still not been resolved.
Even,...
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Address:Ahmednagar, Maharashtra, 414605

Hi consumer support india,
I wast to register a complaint against bsnl internet service.
I have a bsnl broadband internet connection. (Ph. No.[protected]
I am facing problem of redirection when i use bsnl broadband.
Initially i thought that there is malware in my computer so i scanned though antivirus and even formatted my pc but the problem is existing, after that i have done research on internet and came...
+2 photos
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Address:Lucknow, Uttar Pradesh

I surrendered my landline no. 2482051 in oct 18.

Refund re was also generated for rs.1710.00 on 10.6.19 but till date payment has not been made to me.

Re[protected]

Ba [protected]

Sanjay kumar, se
59/3, gfa
Mes officers enclave type v
Gun factory area
Army cantt
Lucknow

M [protected]
Email [protected]@hotmail.com...
+1 photos
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P
Prithvirajankk
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unknown subscription to services

I am regularly receiving message from bt-bsnlcg as under –
"dear customer your pack dil dosti chatting (54000*) is renewed with rs3.0 for 3 days. To unsub send sms stop or call 155223 (Tollfree).
I have sent sms and called on 155223, but nothing is happening, but still the charges are getting deducted regularly. I have never subscribed to this sort of pack. Please unsuscribe and refund all the amount.

Please...
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S
sivaranjaniSanthosh
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dil dhosti chatting

Address:641004

I am regularly receiving message from bt-bsnlcg as under - dear customer, your pack dil dosti chatting (54000*) is renewed with rs 3.0 for 3 days. To unsub send sms stop or call 155223 (Tollfree). I have send sms and called on 155223, but nothing is happening. I have never subscribed it. I want to unsubscribe this service immediately. Please do consider this issue immediately and do the needful as soon as possible....
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Address:D NO.39-20-53/4, Visakhapatnam, Andhra Pradesh, 530007

I have not opted for Amazon Prime annual subscription and I have never used it. Please remove it and correct he bill as it was for earlier months. My bill always should be not more than Rw.470/-. Please correct the bill and send the revised for my payment. Here afterwards, please do not add any other amount or subscription without my option.
Thank You.
Ch.V.Umamaheswara Rao.
MOBILE:[protected]
Account No.[protected]br...
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S
SOPHIA RUPERT
from Chennai, Tamil Nadu
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unable to hear incoming calls coming on landline

Address:Chennai, Tamil Nadu, 600122

When an outstation call from mobile to landline comes - both the receiver & caller are unable to hear- facing this issue for quite a long time now - it is hight time that we had a replacement of a new telephone instrument - kindly do the needful - thank you
the reason for having a phone at home is to get outstation calls and when this is not in good condition the situation becomes bad - please help to rectify b providing a new TELEPHONE...
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V
Vikas@gopal
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inconsistent network connectivity

Address:Baksi kala daraganj Prayagraj, 221006

Hi sir,

I have a connections of mobile services from bsnl prayagraj my phone no [protected].
Then i have been having call drop and poor inconsistent network connectivity.
I have given several complaints, to bsnl at this local customer care on last few days, there is no improvement of the services, inspite of several assurance. They as it will be resolved 2 or 3 days there is no improvement.
Recently i had...
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C
chanda81
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prepaid sim card not working

Address:Bararankua,Balisai, Ramanagr, Midnapur-East,West Bengal, 721423

Hi,
My self bibekananda chanda i was using bsnl prepad sim card, mob no [protected] suddenly my sim card network problem and now it is deactivation. Due to not recharge in this time. Yesterday already recharge my sim, so plz reactive my sim. For any inquiry please contact me in this email id & mobile no mail - [protected]@gmail.com, mob no-[protected]...
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A
Ayush@1603
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regarding payment of rent

Address:Raipur, Chhattisgarh, 493441

I am writing this mail on behalf of shri durgadas sadani. I have a issue regarding the payment of rent of installed tower. A bsnl tower is installed in our home at arang, district raipur. The vendor code is 5045004. We are not getting rent as you have mentioned as per the contract. We have only received rent for 2 years and from that we didin't get any rent. Alongwith that we had lodged many complaints but didn't get any response from your side.br...
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On nov 24, 2019, i made a bsnl validity recharge of 74 rs. On my no. 94xxxxxx72. But bsnl also deducted same amount on nov 24, evening from the balance and made same validity extension twice.
How can bsnl apply same package twice to use?

Checking this, i reported this issue on nov 28 to customer care (After 30 mins of waiting) and they insured amount will be refunded within 4 working days. But till today on jan 04, 2020...
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E
empty heart
from Srivilliputhur, Tamil Nadu
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fraud

Address:Hyderabad, Telangana

My dayli data limit downgraded from 2.5gb to 1.5gb. Customer care not accept any call, twitter, facebook never replied.. Fully fraud service by bsnl... My long term recharge its just waste of money.. This operator is thinking my recharge money is coming in air, so they haven't responded... Since 1st january i am trying to complaint against this, but bsnl name ki dalal or chor logo ne na kabhi reply ki he or na kabhi responsibility dikhai...
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D
desmondtutu
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poor fibernet broadband service!!

Address:600048

I have been using bsnl fibernet service for a year and all those time the connectivity has been like very very bad.in a month atleast for 10 days it won't work. Need to raise multiple complaints to notify them. After a week they'll respond. Fed up of there service. The only time they call is to check after a week is to close the request. For new year too not able to use the internet because of them. Have again raised a complaint and as before...
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A
ahmed2015
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bsnl prepaid portability

Address:Govt. Boys H.S. School, Janiganj Rd, Tarapur, Silchar, Assam 788001, 788002

I tried to send port message to 1900 from my BSNL number by using format port to port to jio. How ever the messages are not being sent, it shows sending failed. I have tested sending messages to other numbers and it works but messages sent to 1900 are being blocked. I have talked to idea customer care who repeatedly states that they couldnt find any reasons why port messages wouldnt be delivered. Please help...
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S
sultan123
from Indore, Madhya Pradesh
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transaction failed in mnp sim

On 26th of december i port my sim from airtel to bsnl than yesterday after port it didn't show any balance validity message its show only unsuccessful message after i dial bsnl balance enquiry number and also transaction failed message occurred on using recharge option from my bsnl app and also bsnl customer care number is not connected kindly do needful and send my complaint to bsnl my bsnl number is [protected]...
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S
Sagar Saroha
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I'm complaining about network issues

Sir,
I am from village rathdhana located near sonipat-131001, haryana.
There is a lot of network problem faced by villagers. No network bars until electricity is there in our village and electricity is only available for 2 hrs per day and full night. We are facing this since last 6 months. Due to this we all are facing a lot of problem in both call as well as internet services. So i request you to check the problem and get...
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Success! Your payment of rs. 74.00/- is successful.
Receipt details
Bharat sanchar nigam limited
(A govt. Of india enterprise)
Receipt for payment of bills/demand notes. This receipt is generated from bsnl portal.
Receipt no [protected]
Transaction id pgsm[protected]
Transaction date[protected]:55:47
Amount rs. 74.00/-
Phone no [protected]
Bank reference no igahtjhrg7...
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P
pdrocks
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unable to recharge. "transaction failed due to invalid service class" error occur

"transaction failed due to invalid service class"
I tried recharge from paytm and online portal of bsnl it shows me the above error for 2 3 weeks. I unable to recharge because of this. I tried extended validity recharge and also talk time recharge but not done.
Please resolve this error.

I try to contact bsnl customer care number but they not reached.
Kindly request you to resolve my issue as soon as possiblebr...
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P
Puneet Katewa
from Jaipur, Rajasthan
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about weak network

Address:Vpo.bakhtawarpura distt.jhunjhunu, Jhunjhunu, Rajasthan, 333023

Sir i'm puneet katewa i want to say that i our area the network is too weak even 2g doesn't work because the network tower is very far in a field where no one can live and we facing so many issues related to network connectivity we cannot use data conection because of poor network.
So please work on this issue to resolve this we are very thankful to you and your team....
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Y
yadwinder pakho
from Delhi, Delhi
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lost sim card in patiala

Address:Barnal, KC road, Barnala, Punjab, 148101

I lost my mobile handset alongwith my sim card at district patiala. My sim card no. Was [protected]. I want to block the sim card so that no one mis use it. But the bsnl officials say they require a copy of fir. Only for blocking a sim card, fir should not be insisted upon. I request the bsnl to block my sim immediately.
My temporary mobile no. Is [protected]...
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