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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Apr 17, 2024
Complaints 15953
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Bharat Sanchar Nigam [BSNL]
Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 132

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B
Bhawar Digvijay Singh Purawat
from Jaipur, Rajasthan
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balance cut issue

Hllo sir,
My bsnl number is ([protected])
From last 4 weeks my main balance is cut down rs 9 every week. What's the problem and if any pack is activated
Please. Deactivate it.
Even their was no informatiom of the pack activated on my number and if it is than please deactivate it. I have lost 36 rupees till now due to this pack.
Please deactivate it

Thank you
Bsnl customer...
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K
kunnjukunju
from Ernakulam, Kerala
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and line phone number 0484-2538557

Address:KARIKKUMURI ROAD, Ernakulam, Kerala, 682011

To [protected]
Junior accounts officer
Bsnl
Palarivattam telephone exchange
Kochi

Dear sir;
My bsnl land line phone number[protected] was not functioning from 27 th october 2019 to[protected]. Complaint was registered regarding this matter on the sameday. Connection was restored on ly on[protected]. Therefore. I request you to kindly reduce the amount of bill for the period during...
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J
Jaideep Chitransh
from Azamgarh, Uttar Pradesh
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double payment made by me of december 2019 bill of 1297

Address:Gorakhpur, Gorakhpur, Uttar Pradesh, 273014

Sir mere papa ne december me 1297ka payment kiya tha, same amount ka payment 1297 ka maine 24 december kar diya hai. So please is double payment ko check kijiye aur ek payment ka amount receive kar k doosre ko refund kijiye. Maine doosra payment google pay se kiya hai please check that.
Please refund my payment within a week neither i will take necessary steps....
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M
Moks
from Chennai, Tamil Nadu
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bsnl customer care number 1800 345 1500 not working

Address:600042

Hi, My landline number is in my Dad's name.., he had recently expired. Hence I was trying to get a suggestion from customer care by dialing 1500 and choosing Option 2, Option 4 (Speak to customer care representative). It says that the call is being forwarded to available representative but within 15 or 20 secs the call drops off. This is a issue for over one and half months.
I did visit the guindy (chennai) BSNL branch office.., the...
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R
Rajan Tripathi
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service activated without my consent.

I am an bsnl prepaid customer with mobile no [protected]. I recieved a call from +[protected] today. It was asking to subscribe story book. I cut the call immediately. After that i recieved sms from 57171. And 5 rs deducted from my account. I called customer care at 1503. Customercare cut the phone saying that if you cannot talk in english than select hindi option after dialing 1503. Now no customer care is picking my phone. At last i...
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G
g madhusudan
from Bengaluru, Karnataka
Mar 27, 2022
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Deposite refund

BSNL has not returned the security deposite amount to me inspite of repeated reminders and persuation at BSNL offices since 2011. Details are as follows -

1. Name G Madhusudan
2. Landline[protected]
3. Closure request June 2011
4. Location address
1204 WCR 2nd Stage
11th C Cross
Mahalakshmipuram
Bangalore 560086...
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P
P S Ninan
from Vepagunta, Andhra Pradesh
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landline repair

Address:Alappuzha, Kerala, 689124

My landline no is[protected] linked to thiruvanvandoor exchange under chengannur. During the past one month as far as i remember i made three complaints. The real problem is joint from the phone set and the main pair from exchange frequently get separate each time. Whenever i make a complaint the lineman comes and just hooks the lines and no insulation tape or a devise to fix it permanently is not given. One of the line of pair (From the...
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S
Sùmãn Patra
from Jabalpur, Madhya Pradesh
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network not showing. sim deactivated

Address:Binoy Badal Dinesh Nagar Panchbaga Kenduadihi Bankura, Bankura, West Bengal, 722102

My bsnl number [protected] in the name of mrs manorama patra, has been deactivated suddenly without any proper intimation. I have been using the sim from past 16 years and more. This sheer negligence on the part of bsnl authorities. I went to bsnl office bankura and was instructed to bring my mother. My mother is seriously ill and for such silly things she wont be able to go there. Please take necessary actions in this regard. Or else i will...
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V
vu2rdn
from Ernakulam, Kerala
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landline/ broadband, not working no sound

Address:NEST (NJRA 329B), NJ ROAD, MAMANAGALAM, Ernakulam, Kerala, 682025

Kochi
20th dec 2019

Sir,

My bsnl landline is dead for over the past 2 weeks. As per bsnl website, i have written to [protected]@bsnl.co.in on 13th & 19th and called umpteen number of times in all the available phone numbers, no one picked up, no one attended. I want the line to be repaired immediately. It is o[censored]tmost irresponsibility. I think i need not pay charges for the period of inactivity.br...
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S
sakannan srinivasan
from Chennai, Tamil Nadu
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non refund of deposit on surrendering landline 26743815

Address:BSNL, Vastrapur Exchange, Ahmedabad, 380015

I surrendered my landline 26743815 in the name of S.A.Kannan on 4.9.2019 for disconnecting the connection from 10.9.2019 to BSNL Vastrapur Tele exchange Ahmedabad.
I gave one cancelled Bank cheque also alongwith application for refund of deposit .
I was told that it will take 3 months for the refund.

I have not received my deposit amount till date.

I attach proof of surrendering my instrument to...
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H
habhu
from Kolkata, West Bengal
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mobile no activity

Address:35/1 n s road, Hooghly, West Bengal, 712248

श्री मान महोदय मेरा नम्बर ९३३०५५९३११ है जो पहले रिलाईन्स का था जो मेने पोर्ट करा लिया था bsnl मैं तब ना रिचार्ज हुवा मिल बन्द हो गया मेने श्रीराम भी जा कर आया एजैन्ट को भी बोला...
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S
Sudanthirarajan R
from Chennai, Tamil Nadu
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mobile recharge is not done

Bsnl reharge for my mobile no [protected] is not done for rs 19. The bill amount was paid through city union bank internet banking. So kindly refund amount to bank account. I have done recharge for rs 19 to my bsnl mobile no [protected]. The amount debited from ciry union bank accont via internet banking. But my mobile balance not added by bsnl. So kindly do the needful...
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G
GOLDNGOLD guntur
from Bapatla, Andhra Pradesh
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no reply from bsnl & paytm

Address:Somustreet, Kothapet, Guntur, Andhra Pradesh, 522001

Respect sir/madam
3 days before i had done a recharge of 447 at 16th date at paytm
The recharge was susscess full & amount has been debited in my paytm sbi linked account
But still now customer validity is not extended & no outgoing & no validation internet benefits not browsing

My paytm recharge no — [protected]
Customer bsnl no — [protected]
Recharge upi reference id —[protected]...
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S
from Hyderabad, Telangana
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disturbing and very noisy unable to hear

Address:560011

My landline no[protected] is not working properly since past three months, we are enable to hear or converse with other people over my landline.

This has become a very chronic issue. We have a suffering patient at home and either he or we can reach out to each other. The mobile network is an issue in our house and we cannot use mobile.

We are totally depended on landline...
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C
csrks
from Mumbai, Maharashtra
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I am not getting the upc code from operator

I am trying to port my number [protected]. I trying to get the upc code for that. I send the request to 1900 for that. Multiple times message has sent successfully but i did not receive any response or any failure message. I send the multiple request to operator but did not receive the upc code. Please provide me the upc code so that i port my number to other provider successfully....
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A
from Jammu, Jammu and Kashmir
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broadband connectivity and speed

Address:Jammu and kashmir, Jammu, Jammu and Kashmir, 180007

Im using bsnl broadband at home but since i have installed this i have not been able to use it properly. Leave heavy sites u have not been able to even assess youtube or google something as it never opens and keeps on loading forever. I registered a complaint having no. Jkr/co/2019/5326. Height is this that even bsnl site is not loading. When approached their office they donot entertain people and show their high headedness. Sorry state of...
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S
Sr. Pushpam SSPC Kunjappu
from Nagpur, Maharashtra
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dil didto chatting

Address:Nagpur, Maharashtra

I am regularly receiving message from bt-bsnlcg as under –
"dear customer your pack dil dosti chatting (54000) is renewed with rs3.0 for 3 days. To unsub send sms stop or call 155223 (Tollfree).
I have sent sms and called on 155223, but nothing is happening, but still the charges are getting deducted regularly for the past 10 days i have never ever subscribed to this sort of pack. Plz refund all the amount and unsuscribe it.br...
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R
ryendigeri
from Diu, Daman and Diu
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huge noise and disturbance in land phone connection .

Address:5600

I am unable to know about this
Incoming and outgoing calls, voice is not clear from last 2 days.
Please resolve as soon as possible
After booking complaint, still no response recevied
Please recify our problem as soon as possible.
Kindly do the needfull. I tried to send email to bangalore email contact;
Mail returned back.
Complaint no[protected]
Phone no[protected]
Ticket...
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S
Syam Kv
from Kannur, Kerala
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non deraction of vas

Address:Thrissur, Kerala, 8527619336

I,. Syam k vijayan bsnl prepaid mobile number [protected], have been trying to de-activate voice chat service since last few days. Every 5th day i am getting intimation that my voice chat service will be charged from my account and to call or sms 'stop' to 155223 to stop the service. But my calls to the number are not getting through or responded properly. Sms are getting a reply in one word 'empty'. After some days i am getting sms intimation...
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L
Lokeshwaran K
from Chennai, Tamil Nadu
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deactivate dil dosti chatting

Address:601204

I am regularly receiving message from bt-bsnlcg as under –
"dear customer your pack dil dosti chatting (54000) is renewed with rs3.0 for 3 days. To unsub send sms stop or call 155223 (Tollfree).
I have sent sms and called on 155223, but nothing is happening, but still the charges are getting deducted regularly for the past 2 month. I have never ever subscribed to this sort of pack. Plz refund all the amount and unsuscribe...
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