Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Address: Chennai, Tamil Nadu, 600122

When an outstation call from mobile to landline comes - both the receiver & caller are unable to hear- facing this issue for quite a long time now - it is hight time that we had a replacement of a new telephone instrument - kindly do the needful - thank you
the reason for having a phone at home is to get outstation calls and when this is not in good condition the situation becomes bad - please help to rectify b providing a new TELEPHONE INSTRUMENT

Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

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R

Ritik Dutta

Jan 9, 2020

I have taken 700 Rs plan for n which I m supposed to get 10mbs speed, but unfortunately I m getting not even 100 kb/s . So plz solve this problem

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S

sureshbalakrishnan

from Mumbai, Maharashtra

Jan 9, 2020

The landline phone instrument is working fine supporting outgoing calls but the phone isn't ringing during incoming call, the phone loudspeaker is also working fine.

Please do the needful.

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H

Harinarayan Baranwal Deepak

Jan 9, 2020

Hi ConsumerCourt,

I had planned to port my BSNL prepaid number [protected] to Another operator.
Thus I sent PORT to 1900. 4-1-2020
Even after 5-6 messages I couldn't get UPC code till now.

I need this urgently.

Regards
Harinarayan

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V

vikas989

from Mumbai, Maharashtra

Jan 10, 2020

My Bsnl number is -[protected], my internet is not working from morning 5/01/2020. I have tried to call customer care but unreachable customer care number. Please see the issue and fix issue soon as possible.
Thanks.

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M

Mrittika Bhattacharyya

from Kolkata, West Bengal

Jan 10, 2020

Please look into the issue that even after bill payment phone lines are disconnected. Trued calling customer care nobody picks the phone

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Address: Baksi kala daraganj Prayagraj, 221006

Hi sir,

I have a connections of mobile services from bsnl prayagraj my phone no [protected].
Then i have been having call drop and poor inconsistent network connectivity.
I have given several complaints, to bsnl at this local customer care on last few days, there is no improvement of the services, inspite of several assurance. They as it will be resolved 2 or 3 days there is no improvement.
Recently i had given a complaint, the bsnl local customer care,
As a telecom authority we need immediately action and support in getting the better services.

Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

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S

Sayanta Rajput

Jan 6, 2020

Please my sim open and unblock please

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N

Nayan Birwadkar

Jan 6, 2020

Bsnl sim activation no 1507 is not working.after calling on that no it says no does not exisit and customer care no 1503 also not working.

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A

Anjana Sasi

from Ernakulam, Kerala

Jan 6, 2020

My sim card number has been rejected please try to activate the sim card immediately

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N

Nova Thaya

from Kuzhithurai, Tamil Nadu

Jan 9, 2020

My BSNL landline connection were disconnected in the month of June 2019 as requested. but, it caution deposit has not returned yet even though the local office has approved and saying it is waiting from Chennai circle office.

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N

Nova Thaya

from Kuzhithurai, Tamil Nadu

Jan 9, 2020

My BSNL landline connection were disconnected in the month of June 2019 as requested. but, it caution deposit has not returned yet even though the local office has approved and saying it is waiting from Chennai circle office.

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M

Murugan sk

Jan 9, 2020

I'm send the SMS to 1900 port my number.but UPC code is I'm not received pls solve this problem.my area is bsnl is very poor network coverage

inconsistent network connectivity - Comment #3624201 - Image #0

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Address: Bararankua,Balisai, Ramanagr, Midnapur-East,West Bengal, 721423

Hi,
My self bibekananda chanda i was using bsnl prepad sim card, mob no [protected] suddenly my sim card network problem and now it is deactivation. Due to not recharge in this time. Yesterday already recharge my sim, so plz reactive my sim. For any inquiry please contact me in this email id & mobile no mail - [protected]@gmail.com, mob no-[protected]

Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

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V

Vinay23111

Jan 9, 2020

I got a new replace sim of BSNL it's been 3 days and the sim is not activated yet, they told me it get activated in 24 hours but still not and there customer care is also not reachable.

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Address: Raipur, Chhattisgarh, 493441

I am writing this mail on behalf of shri durgadas sadani. I have a issue regarding the payment of rent of installed tower. A bsnl tower is installed in our home at arang, district raipur. The vendor code is 5045004. We are not getting rent as you have mentioned as per the contract. We have only received rent for 2 years and from that we didin't get any rent. Alongwith that we had lodged many complaints but didn't get any response from your side.
This is my kindly request to you to look at the matter and grant our backlog payment and please ensure the regular payment of rent. Please do the needful.

Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

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P. K. sinha

Jan 6, 2020

I am not able to send sms through my bsnl number. After sending an sms it shows "Error 41". But I receive sms without any problem. Kindly let me know why I am not able to send sms. This problem started a few months back. Also, any USSD code is not running on my number. Therefore I am not able to check my sms balance. Kindly help.

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S

sudhi galgali

from Hubli, Karnataka

Jan 6, 2020

I had planned to port my BSNL prepaid number([[protected]) to Another operator.
Thus I sent PORT to 1900. (23rd&24December)
Even after 5-6 messages I couldn't get UPC code till now.

I need this urgently.

Regards
SPGALGALI

regarding payment of rent - Comment #3621212 - Image #0

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On nov 24, 2019, i made a bsnl validity recharge of 74 rs. On my no. 94xxxxxx72. But bsnl also deducted same amount on nov 24, evening from the balance and made same validity extension twice.
How can bsnl apply same package twice to use?

Checking this, i reported this issue on nov 28 to customer care (After 30 mins of waiting) and they insured amount will be refunded within 4 working days. But till today on jan 04, 2020 i didn't got any refund.

Complaint id docket no. 2k28793993.

Not only this, on dec 11, 2019 - bsnl care sent me a sms that your docket complaint has been closed - not mentioning resolved or whats the status.

I tried to reach out to them on jan 3/4, 2020 and again waited for about 30 mins each time but customer care didn't pick the call.

Please help to resolve the issue - i am expecting a refund of rs. 74 that was forcefully deducted from phone balance.

Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

Jan 13, 2020

Updated by Avi_Kathuria Still my complaint is not resolved, BSNL easily ignores people in these cases.

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M

Mathew pc

Jan 6, 2020

Thanks for Subscribing for the service Wallpaper(55050) you have been charged Rs 7.0 successfully AND your service will be delivered shortly.
The above message came to my mobile
I have never subscribed for it please deactivate and refund the debited amount in my balance
Mob [protected]

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J

jamarthu

from Dharmapuri, Tamil Nadu

Jan 6, 2020

My bsnl number [protected] suddenly show sim rejected issue. Kindly check and reactivete

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G

g madhusudan

from Bengaluru, Karnataka

Jan 6, 2020

BSNL has not returned the security deposite amount to me inspite of repeated reminders and persuation at BSNL offices since 2011. Details are as follows -

1. Name G Madhusudan
2. Landline[protected]
3. Closure request June 2011
4. Location address
1204 WCR 2nd Stage
11th C Cross
Mahalakshmipuram
Bangalore 560086

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Address: Hyderabad, Telangana

My dayli data limit downgraded from 2.5gb to 1.5gb. Customer care not accept any call, twitter, facebook never replied.. Fully fraud service by bsnl... My long term recharge its just waste of money.. This operator is thinking my recharge money is coming in air, so they haven't responded... Since 1st january i am trying to complaint against this, but bsnl name ki dalal or chor logo ne na kabhi reply ki he or na kabhi responsibility dikhai hei... Mobile number [protected]

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R

Renu Ajay

from Chennai, Tamil Nadu

Jan 6, 2020

I want to deactive BT-ONMOBL messages. My prpaid phone no. [protected]
Once you are deactive kindly send sms
I receive the sms they charge money. I dont want to receive these type of sms
Kindly deactivate that sms from my mobile number.
Thanking you

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Address: 600048

I have been using bsnl fibernet service for a year and all those time the connectivity has been like very very bad.in a month atleast for 10 days it won't work. Need to raise multiple complaints to notify them. After a week they'll respond. Fed up of there service. The only time they call is to check after a week is to close the request. For new year too not able to use the internet because of them. Have again raised a complaint and as before no response.

Complain no: chn/pgo/2020/7

Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

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N

Narayanan Mullappilly

from Chittur, Kerala

Jan 3, 2020

My bsnl prepaid SIM continuously deducts 25paise to 50 paise two to three times a day.

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Address: Govt. Boys H.S. School, Janiganj Rd, Tarapur, Silchar, Assam 788001, 788002

I tried to send port message to 1900 from my BSNL number by using format port to port to jio. How ever the messages are not being sent, it shows sending failed. I have tested sending messages to other numbers and it works but messages sent to 1900 are being blocked. I have talked to idea customer care who repeatedly states that they couldnt find any reasons why port messages wouldnt be delivered. Please help

+1 photos

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On 26th of december i port my sim from airtel to bsnl than yesterday after port it didn't show any balance validity message its show only unsuccessful message after i dial bsnl balance enquiry number and also transaction failed message occurred on using recharge option from my bsnl app and also bsnl customer care number is not connected kindly do needful and send my complaint to bsnl my bsnl number is [protected]

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K

Killer 444

from Bengaluru, Karnataka

Jan 3, 2020

I had recharged my bsnl mobile recharge prepaid through ur portal the cash has been deducted from my account but I didn't receive recharge/refund yet so please help me out with it . Inditab never picks up the call please pick up the call so that customers can contact with u please do the helpful thank you

transaction failed in mnp sim - Comment #3618634 - Image #0

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A

Axayjam

from Bengaluru, Karnataka

Jan 3, 2020

It’s been more than a month that alternate days I have been complaining about the phone dead situation. The people at Bsnl office are saying the problem is with DP and the supervisor is not ready to change. The problem is with Vadagaon belgaum Bsnl. This is the Bsnl manager number[protected].

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Sir,
I am from village rathdhana located near sonipat-131001, haryana.
There is a lot of network problem faced by villagers. No network bars until electricity is there in our village and electricity is only available for 2 hrs per day and full night. We are facing this since last 6 months. Due to this we all are facing a lot of problem in both call as well as internet services. So i request you to check the problem and get it solved as soon as possible.
Thankyou.

Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

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Rashik Deshbhratar

from Ahmedabad, Gujarat

Jan 3, 2020

Dear Sir,

I have lost my cell phone with BSNL sim card which number is [protected]. please block my sim card to avoid any harm.

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S

Skillz

from Shillong, Meghalaya

Jan 3, 2020

Respected sir, I would like to inform you that my name is incorrect on the bill.
As it is written "FARGUE AMAR" but the real name is "AMAR FARUQUE"i have attached the bill to verify and also attached my pan card for your reference.
Hope you solve my problem and update my correct name thank you.

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Success! Your payment of rs. 74.00/- is successful.
Receipt details
Bharat sanchar nigam limited
(A govt. Of india enterprise)
Receipt for payment of bills/demand notes. This receipt is generated from bsnl portal.
Receipt no [protected]
Transaction id pgsm[protected]
Transaction date[protected]:55:47
Amount rs. 74.00/-
Phone no [protected]
Bank reference no igahtjhrg7

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"transaction failed due to invalid service class"
I tried recharge from paytm and online portal of bsnl it shows me the above error for 2 3 weeks. I unable to recharge because of this. I tried extended validity recharge and also talk time recharge but not done.
Please resolve this error.

I try to contact bsnl customer care number but they not reached.
Kindly request you to resolve my issue as soon as possiblebr...

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Address: Vpo.bakhtawarpura distt.jhunjhunu, Jhunjhunu, Rajasthan, 333023

Sir i'm puneet katewa i want to say that i our area the network is too weak even 2g doesn't work because the network tower is very far in a field where no one can live and we facing so many issues related to network connectivity we cannot use data conection because of poor network.
So please work on this issue to resolve this we are very thankful to you and your team.

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Address: Barnal, KC road, Barnala, Punjab, 148101

I lost my mobile handset alongwith my sim card at district patiala. My sim card no. Was [protected]. I want to block the sim card so that no one mis use it. But the bsnl officials say they require a copy of fir. Only for blocking a sim card, fir should not be insisted upon. I request the bsnl to block my sim immediately.
My temporary mobile no. Is [protected]

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Address: 63,sindh vihar colony, nadi gate, laskhar, Gwalior, Madhya Pradesh, 474001

I had called my upc code on 18-dec-2019and i had submitted all my documents in bsnl office on that day itself with upc code expiring on 22-dec-2019. They told me to wait for 4-5 days for activation. And till today on 26-dec-2019 they haven't activated it and today i got the message that "sorry ur port request is rejected as the validity o[censored]pc code is expired. I don't know why bsnl do this type of slow work. What can i do now and for again taking the new upc code, i have to recharge my phone no. Because it's validity got expired. I have to complain against the bsnl for doing this type of slow work.

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Hllo sir,
My bsnl number is ([protected])
From last 4 weeks my main balance is cut down rs 9 every week. What's the problem and if any pack is activated
Please. Deactivate it.
Even their was no informatiom of the pack activated on my number and if it is than please deactivate it. I have lost 36 rupees till now due to this pack.
Please deactivate it

Thank you
Bsnl customer

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Address: KARIKKUMURI ROAD, Ernakulam, Kerala, 682011

To [protected]
Junior accounts officer
Bsnl
Palarivattam telephone exchange
Kochi

Dear sir;
My bsnl land line phone number[protected] was not functioning from 27 th october 2019 to[protected]. Complaint was registered regarding this matter on the sameday. Connection was restored on ly on[protected]. Therefore. I request you to kindly reduce the amount of bill for the period during which the phone did not function.

Yours faithfully

Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

Dec 24, 2019

Updated by kunnjukunju TO [protected]
JUNIOR ACCOUNTS OFFICER
BSNL
PALARIVATTAM TELEPHONE EXCHANGE
KOCHI

Dear sir;
My BSNL land line phone number[protected] was not functioning from 27 th October 2019 to[protected] . complaint was registered regarding this matter on the sameday .connection was restored on ly on[protected]. Therefore. I request you to kindly reduce the amount of bill for the period during which the phone did not function.

Yours faithfully

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Address: Gorakhpur, Gorakhpur, Uttar Pradesh, 273014

Sir mere papa ne december me 1297ka payment kiya tha, same amount ka payment 1297 ka maine 24 december kar diya hai. So please is double payment ko check kijiye aur ek payment ka amount receive kar k doosre ko refund kijiye. Maine doosra payment google pay se kiya hai please check that.
Please refund my payment within a week neither i will take necessary steps.

+2 photos

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Jaideep Chitransh

from Azamgarh, Uttar Pradesh

Dec 25, 2019

Maine december month ka bill do bar submit kar diya hai to please ek amount bill ka refund kar digiye for more information please call me on [protected] and donot call on reg.mobile no.

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Address: 600042

Hi, My landline number is in my Dad's name.., he had recently expired. Hence I was trying to get a suggestion from customer care by dialing 1500 and choosing Option 2, Option 4 (Speak to customer care representative). It says that the call is being forwarded to available representative but within 15 or 20 secs the call drops off. This is a issue for over one and half months.
I did visit the guindy (chennai) BSNL branch office.., the lady (PRO) was retracting and was not ready to even listen to my complaint.

As a customer of BSNL for over 22 years.., i'm deeply hurted that BSNL is not even ready to listen to our complaint... unless they listen to us how will they understand the problems and resolve it..?

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I am an bsnl prepaid customer with mobile no [protected]. I recieved a call from +[protected] today. It was asking to subscribe story book. I cut the call immediately. After that i recieved sms from 57171. And 5 rs deducted from my account. I called customer care at 1503. Customercare cut the phone saying that if you cannot talk in english than select hindi option after dialing 1503. Now no customer care is picking my phone. At last i have stopped this service by dialing *777# as it was activated without my consent. I request bsnl to refund my deducted amount.

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colsphilip

from Karimnagar, Telangana

Dec 24, 2019

My mobile no is [protected].
there is sufficient balance in the account.
i AM NOT ABLE MAKE CALLS as the automatic recorded response I get from BSNL is that "YOUR ACCOUNT IS DEACTIVATED"

I am unable to make calls but only receiving calls and messages.
PLEASE ACTIVATE MY ACCOUNT SO THAT I CAN MAKE CALLS
Thank you

Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Bharat Sanchar Nigam [BSNL] reviews & complaints page 132

unable to hear incoming calls coming on landline

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inconsistent network connectivity

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prepaid sim card not working

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regarding payment of rent

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deduction of 74 validity recharge twice for a same recharge

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fraud

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poor fibernet broadband service!!

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bsnl prepaid portability

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transaction failed in mnp sim

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I'm complaining about network issues

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recharge successful but mobile not recharged

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unable to recharge. "transaction failed due to invalid service class" error occur

about weak network

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lost sim card in patiala

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mnp activation delay

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balance cut issue

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and line phone number 0484-2538557

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double payment made by me of december 2019 bill of 1297

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bsnl customer care number 1800 345 1500 not working

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service activated without my consent.

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