Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Sir,
I am from village rathdhana located near sonipat-131001, haryana.
There is a lot of network problem faced by villagers. No network bars until electricity is there in our village and electricity is only available for 2 hrs per day and full night. We are facing this since last 6 months. Due to this we all are facing a lot of problem in both call as well as internet services. So i request you to check the problem and get it solved as soon as possible.
Thankyou.

Success! Your payment of rs. 74.00/- is successful.
Receipt details
Bharat sanchar nigam limited
(A govt. Of india enterprise)
Receipt for payment of bills/demand notes. This receipt is generated from bsnl portal.
Receipt no [protected]
Transaction id pgsm[protected]
Transaction date[protected]:55:47
Amount rs. 74.00/-
Phone no [protected]
Bank reference no igahtjhrg7

"transaction failed due to invalid service class"
I tried recharge from paytm and online portal of bsnl it shows me the above error for 2 3 weeks. I unable to recharge because of this. I tried extended validity recharge and also talk time recharge but not done.
Please resolve this error.

I try to contact bsnl customer care number but they not reached.
Kindly request you to resolve my issue as soon as possiblebr...

Sir i'm puneet katewa i want to say that i our area the network is too weak even 2g doesn't work because the network tower is very far in a field where no one can live and we facing so many issues related to network connectivity we cannot use data conection because of poor network.
So please work on this issue to resolve this we are very thankful to you and your team.

I lost my mobile handset alongwith my sim card at district patiala. My sim card no. Was [protected]. I want to block the sim card so that no one mis use it. But the bsnl officials say they require a copy of fir. Only for blocking a sim card, fir should not be insisted upon. I request the bsnl to block my sim immediately.
My temporary mobile no. Is [protected]

I had called my upc code on 18-dec-2019and i had submitted all my documents in bsnl office on that day itself with upc code expiring on 22-dec-2019. They told me to wait for 4-5 days for activation. And till today on 26-dec-2019 they haven't activated it and today i got the message that "sorry ur port request is rejected as the validity o[censored]pc code is expired. I don't know why bsnl do this type of slow work. What can i do now and for again taking the new upc code, i have to recharge my phone no. Because it's validity got expired. I have to complain against the bsnl for doing this type of slow work.

Hllo sir,
My bsnl number is ([protected])
From last 4 weeks my main balance is cut down rs 9 every week. What's the problem and if any pack is activated
Please. Deactivate it.
Even their was no informatiom of the pack activated on my number and if it is than please deactivate it. I have lost 36 rupees till now due to this pack.
Please deactivate it

Thank you
Bsnl customer

To [protected]
Junior accounts officer
Bsnl
Palarivattam telephone exchange
Kochi

Dear sir;
My bsnl land line phone number[protected] was not functioning from 27 th october 2019 to[protected]. Complaint was registered regarding this matter on the sameday. Connection was restored on ly on[protected]. Therefore. I request you to kindly reduce the amount of bill for the period during which the phone did not function.

Yours faithfully

Sir mere papa ne december me 1297ka payment kiya tha, same amount ka payment 1297 ka maine 24 december kar diya hai. So please is double payment ko check kijiye aur ek payment ka amount receive kar k doosre ko refund kijiye. Maine doosra payment google pay se kiya hai please check that.
Please refund my payment within a week neither i will take necessary steps.

Hi, My landline number is in my Dad's name.., he had recently expired. Hence I was trying to get a suggestion from customer care by dialing 1500 and choosing Option 2, Option 4 (Speak to customer care representative). It says that the call is being forwarded to available representative but within 15 or 20 secs the call drops off. This is a issue for over one and half months.
I did visit the guindy (chennai) BSNL branch office.., the lady (PRO) was retracting and was not ready to even listen to my complaint.

As a customer of BSNL for over 22 years.., i'm deeply hurted that BSNL is not even ready to listen to our complaint... unless they listen to us how will they understand the problems and resolve it..?

I am an bsnl prepaid customer with mobile no [protected]. I recieved a call from +[protected] today. It was asking to subscribe story book. I cut the call immediately. After that i recieved sms from 57171. And 5 rs deducted from my account. I called customer care at 1503. Customercare cut the phone saying that if you cannot talk in english than select hindi option after dialing 1503. Now no customer care is picking my phone. At last i have stopped this service by dialing *777# as it was activated without my consent. I request bsnl to refund my deducted amount.

BSNL has not returned the security deposite amount to me inspite of repeated reminders and persuation at BSNL offices since 2011. Details are as follows -

1. Name G Madhusudan
2. Landline[protected]
3. Closure request June 2011
4. Location address
1204 WCR 2nd Stage
11th C Cross
Mahalakshmipuram
Bangalore 560086

My landline no is[protected] linked to thiruvanvandoor exchange under chengannur. During the past one month as far as i remember i made three complaints. The real problem is joint from the phone set and the main pair from exchange frequently get separate each time. Whenever i make a complaint the lineman comes and just hooks the lines and no insulation tape or a devise to fix it permanently is not given. One of the line of pair (From the exchange is just protruding from the cable pipe. Instead of pulling the wire from the cable (This can be done in several ways like opening the cable by cutting the pipe... Etc), he just make a temporary loop and within one or two days it gets separated. If this is the trend and job responsibility, subscriber will search other options like selecting other service providers. Is there any surprise why the bsnl is in loss? Hope proper action will be taken

My bsnl number [protected] in the name of mrs manorama patra, has been deactivated suddenly without any proper intimation. I have been using the sim from past 16 years and more. This sheer negligence on the part of bsnl authorities. I went to bsnl office bankura and was instructed to bring my mother. My mother is seriously ill and for such silly things she wont be able to go there. Please take necessary actions in this regard. Or else i will be taking this issue to consumer forum.
[protected]
Dotel/e/2019/34667

Kochi
20th dec 2019

Sir,

My bsnl landline is dead for over the past 2 weeks. As per bsnl website, i have written to [protected]@bsnl.co.in on 13th & 19th and called umpteen number of times in all the available phone numbers, no one picked up, no one attended. I want the line to be repaired immediately. It is o[censored]tmost irresponsibility. I think i need not pay charges for the period of inactivity.

Phone no.:[protected]
Customer id: [protected]
Account no.: [protected]

Please do the needful immediately.

Thanks & regards,

Ravindran k
[protected]
[protected]

I surrendered my landline 26743815 in the name of S.A.Kannan on 4.9.2019 for disconnecting the connection from 10.9.2019 to BSNL Vastrapur Tele exchange Ahmedabad.
I gave one cancelled Bank cheque also alongwith application for refund of deposit .
I was told that it will take 3 months for the refund.

I have not received my deposit amount till date.

I attach proof of surrendering my instrument to stores dept on 4.9.2019

I request for speedy immediate refund of my deposit .

श्री मान महोदय मेरा नम्बर ९३३०५५९३११ है जो पहले रिलाईन्स का था जो मेने पोर्ट करा लिया था bsnl मैं तब ना रिचार्ज हुवा मिल बन्द हो गया मेने श्रीराम भी जा कर आया एजैन्ट को भी बोला भीर भी चालु नहीं भुला आज १-१/५ साल हो गये सर यह मैया १५ साल पुराना नम्बर हे आप से अनुरोध करुगा इसे किसी भी तरीका से चालु करानै कि कृपया करे आप का
मेरा नाम जय प्रकाश कुल्थिया है |

Bsnl reharge for my mobile no [protected] is not done for rs 19. The bill amount was paid through city union bank internet banking. So kindly refund amount to bank account. I have done recharge for rs 19 to my bsnl mobile no [protected]. The amount debited from ciry union bank accont via internet banking. But my mobile balance not added by bsnl. So kindly do the needful

Respect sir/madam
3 days before i had done a recharge of 447 at 16th date at paytm
The recharge was susscess full & amount has been debited in my paytm sbi linked account
But still now customer validity is not extended & no outgoing & no validation internet benefits not browsing

My paytm recharge no — [protected]
Customer bsnl no — [protected]
Recharge upi reference id —[protected] at 16th date 12:02am

Customer is so serious & shouting on me
I had already sent so many times of paytm sms on 24×7 on my recharge complaint
But
But there is no reply from paytm
Why
Paytm is to cheat the customers & taking money is there policy
Is it correct
No reply from paytm
& on 24×7 every time on sms there r giving only my recharge confirmation id & reference number only of bsnl

Any time of bsnl calling at 1503
It was busy on 24 hours busy busy

Who is the responsibility on my recharge

Paytm
Or
Bsnl

Worst in service
No reply
Cheating customer s

Please check & reply fast asap
[protected]

My landline no[protected] is not working properly since past three months, we are enable to hear or converse with other people over my landline.

This has become a very chronic issue. We have a suffering patient at home and either he or we can reach out to each other. The mobile network is an issue in our house and we cannot use mobile.

We are totally depended on landline