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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Updated: Aug 13, 2026
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 133

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C
chanchal kumar sarkar
May 6, 2020
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Address: 349B, sainik nagar, Po-Jagannathpur, Kolkata-700126, W.Bengal

At 12.40pm on 06/05/2020, a on line top up recharge of rs.490/- was made for my mobile number [protected]. However the said recharge has been credited to my old mobile number [protected] which is not in use for long. Kindly transfer the recharge amount to my existing bsnl mobile number [protected] at your earliest or credit back the said amount to my bank.
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
Jun 10, 2020
Updated by chanchal kumar sarkar
Rs.490/- has been refunded and credited to my bank account.
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    D
    davindersingh9274
    May 6, 2020
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    My landline number[protected]

    My broadband plan is superstar 500 gb @ 949 per month with 10 mbps speed

    10 mbps speed means 1280 kbps

    But i never recieved my speed i get only 200-300 kbps

    Snr is also low 6

    Line is also noisy... I complaint so many times... But no response

    Plz change wiring and splitter there are so many joints in wiring...

    Iam very upset from bsnl broadband...

    Jagmohan singh patiala

    [protected]
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
    May 07, 2020
    Updated by davindersingh9274
    now wiring is change but snr still low

    speed is still low...

    now after lockdown iam not going with bsnl broad band connection...

    they fail to solve customer problems
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      A
      AmolShindej
      from Mumbai, Maharashtra
      May 5, 2020
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      Respected sir/ madam

      This is my bsnl cellular number
      [protected]

      This latitude and longitude
      17.19986 and 74.37229

      This is my address

      Land 23 ambak taluka kadegaon district, sangli maharashtra pin 415303

      Bsnl network coverage problem we are facing in our village from 2 year we are facing we had intimated customercare but not get the resolution from bsnl customer care

      I m requesting to higher authorities plz take necessary action to resolve the issue of network coverage in ambak... Of new site required i m willing to give my land for network tower with all necessary required permission from local authorities and corporation

      We want bsnl network at high range don't want private network to use from us... We are believing and keeping trust on government products and services

      Proud to be an part of bsnl only major problem in our area network coverage

      Plz resolve this concern and registered network coverage complaint

      This is my allternate number

      [protected]
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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        R
        rmgaikwad98
        from Nashik, Maharashtra
        May 5, 2020
        Resolved
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        Resolved

        Address: Nashik

        I was using bsnl landline at nashik. I surrendered the bsnl landline no[protected], as i shifted to thane, on 26/12/2018 along with application regarding discontinuation of the phone and the instrument. I have also handed over the cancelled cheque with the application, so that the amount of deposit can be refunded to my bank account. My account was closed and a bill showing a sum of rs (-) 781/- was received during february/march 2019. The amount of deposit rs 781/- has not yet been credited to my bank account. So, i raised a complaint during february 2020 with the bsnl authorities through email. My complaint has been registered and the no is bsnl/hq/2020/em-47144, as intimated by the authority on 22/02/2020. I was also assured that the progress of the case will be intimated soon. But, till todate no action has been taken to refund the amount.
        May 14, 2020
        Complaint marked as Resolved 
        Thanks. The amount has been refunded to my account.
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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          J
          Jawaharlal Raju
          May 5, 2020
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          Dear sir, i am landlord BSNL GSM tower located in chennai-19. for past 12 months rent not credited
          May 05, 2020
          Updated by Jawaharlal Raju
          do contact me [protected]
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            B
            Biju Lazar
            from Guruvayur, Kerala
            May 5, 2020
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            I want to unsubscribe silver gupshup. Sir, if i send message for stoping i cant message 155223. Every week 10 rupees deducted from my account. Please unsubscribe this from my bsnl no[protected]. One more complaint i have i already paid international roaming pack one month rs 58/- but i cant send messages. When i try message shows failed. I am geting incoming messages but outgoing message not working. Please resolve the problem as early as possible.
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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              K
              Krishnendu Basak
              May 4, 2020
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              Sir/madam
              This is to inform you that i, krishnendu basak husband of mrs. Moumita bhowmick had opted for recharge stv 399 to my wife's bsnl mob no -[protected] yesterday by using my bsnl app. Recharge value had been deducted from upi a/c i. E [protected]@upi successfully. But still recharge had been successful for unknown reason. Yesterday i had tried to addressed my grievance to the dedicated customer care number i. E 1503 several times and also sent emails to the appellate authorities of bsnl west bengal circle. Still my grievance was not resolved.
              Therefore, kindly look into this matter so that said recharge can be successful otherwise kindly arrange to credit the recharge amount to my upi a/c at the earliest.
              Please find herewith the attachments enclosed.

              Thanking you

              Krishnendu basak
              Mob no -[protected]
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                C
                Cherukad Pradip
                May 3, 2020
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                Address: Sreenivasa Gardens, Pallipuram Post

                FTTH No:2980311
                Connection getting disconnected frequently
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                  R
                  Ramkrishna Wadekar
                  May 1, 2020
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                  Address: Washim 444505

                  Please check my data bsnl closed how decreased, .25 aaa pl check how deduced my data aaa all ready closed bsnl data aaa
                  May 01, 2020
                  Updated by Ramkrishna Wadekar
                  Please check my data bsnl closed how decreased, .25 aaa pl check how deduced my data aaa all ready closed bsnl data aaa
                  May 01, 2020
                  Updated by Ramkrishna Wadekar
                  Please check my data bsnl closed how decreased, .25 aaa pl check how deduced my data aaa all ready closed bsnl data aaa
                  May 01, 2020
                  Updated by Ramkrishna Wadekar
                  Please check my data bsnl closed how decreased, .25 aaa pl check how deduced my data aaa all ready closed bsnl data aaa
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                    S
                    Saanj Preet
                    Apr 30, 2020
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                    This complaint about my bsnl wimax broadband having no - [protected] showing slow speed from last 2 days. I tried to call customer care toll free numbers but they are just picking up phn calls n not speaking a single word to me but however i managed to lodge a complaint online n got a complaint no - [protected]. Kindly resolve this issue as soon as possible
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                      K
                      Kamalesh Balaji
                      Apr 30, 2020
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                      Iam trying to port out of bsnl for which iam sending message to 1900 and this is not getting delivered, the number [protected] is what iam trying to port
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                        S
                        swmitra09
                        Apr 30, 2020
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                        Hello team,

                        Kindly help to recharge the phone number [protected] as it has been deactivated. Due to lock down can't go to the customer care office of bsnl and on call they don't respond due to less resources.

                        Please help, its an urgent as i don't want to lose the number. Customer name rita biswas c/o debashish biswas.

                        My call back number is [protected]/[protected].
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                          J
                          Jagadeesh Sirivaram
                          Apr 29, 2020
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                          Address: Adoni kurnool dist

                          Missing sim on house please block that number
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                            P
                            PAVAI R
                            from Velur, Tamil Nadu
                            Apr 28, 2020
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                            Last past month many times i have to complain broadband not working. No response from your side. My phone number is[protected]. Bills also raised.
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                              T
                              Tejas npatel
                              Apr 27, 2020
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                              Address: Rankuva pin396560

                              Date20 -4 recaje Belanse bathe aves 6e
                              MoBel [protected]
                              Refante na mabe 1500
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                                A
                                ayans
                                from Mandapeta, Andhra Pradesh
                                Apr 27, 2020
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                                Address: Arvind Tower, 8th floor, flat No.3, 242/1B, A.P.C. Road, Kolkata -700004

                                Land line no.[protected]
                                Is dead for the last 3 (Three) months. No action has been taken on this. My phone serves to a family of two senior citizens with a handicap son.
                                No new complaints can be placed as the server is prompting that previous complain number is still active.
                                Please do the needful urgently!!
                                - amit kumar sarkar
                                ([protected])
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                  M
                                  mayank agarwal
                                  from Noida, Uttar Pradesh
                                  Apr 25, 2020
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                                  Address: Jaipur

                                  I have received the worst service by bsnl as the internet is down always and even after registering the complaint the issue is not being solved. The answers provided by them are someone will come or we are looking into it. Such a disappointing service. And after such bad service the they expect to pay the bills on time. Please take a strict action against the company and the employees aren't active at the work.
                                  They are active only for new installation or billing.
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                    R
                                    R,Kondaiah Sarma
                                    Apr 25, 2020
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                                    Address: GF No: 3, Ayyappatowers, Tekkemitta, Nellore city, Tekkemitta, Nellore

                                    Sir /Madam, Please disconnect my BSNL land line phone and also Internet connection and my Phone No: is
                                    No:[protected], Name : R.K.Sarma, Advocate, AYYAPPA TOWERS, G.F. No: 3, TEKKEMITTA, Nellore-3. My Phone instrument given by me is not working and damaged. Hence I am not returning it. Hence deduct the const of instrument- Phone given to me and deduct any arrears of phone bills from my deposit with you and refund the remaining balance to me to my account No:[protected], ICICI BANK NELLORE and IFSC code: ICIC0006310. THANK YOU.
                                    Because of this Karona virus period i did my on line application for cancellation as stated above. R.K.SARMA, Advocate, Nellore.
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                      N
                                      Niket Rathore
                                      Apr 25, 2020
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                                      Address: Jhalrapatan dist jhalawar rajasthan

                                      Leadline bhand hai tar tuta huwa hai
                                      Apr 25, 2020
                                      Updated by Niket Rathore
                                      Bsnl line tar drop

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                                        S
                                        Surinder14
                                        Apr 25, 2020
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                                        BSNL deduct 5 to 10 rupees everyday from the past two months. There is no scheme on my phone for which money deduction is required. Request you to kindly stop this unnecessary deduction.
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