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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Mar 28, 2024
Complaints 15952
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Bharat Sanchar Nigam [BSNL]
Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
415
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 140

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N
nitinpandey607
from Rampur, Uttar Pradesh
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incoming calls and messages are not coming

Address:B-170 Rajendra Nagar, Bareilly, Uttar Pradesh, 243122

My mobile no. [protected] is not receiving any incoming calls and messages from last 15 days. I tried calling customer care no. For almost 50 times aal they said was wait for 24 hours. Still facing the same issue please resolve as soon as possible.
I am done with bsnl worst services and worst customer support please resolve so that i can port my sim to any other carrier....
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R
RahullBb
from Yamunanagar, Haryana
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payment of rent is not given

Address:BSNL, Pauri Garhwal, Uttarakhand

I am d. P bahuguna resident of nawasu kherakhal village. The complaint is regarding the non payment of rent by bsnl shrinagar garhwal uttarakhand. I haven't received the rent from last 10 months.. This like a torture for the family. I had even contacted the branch. They said the fund is not providing by company. What can we do for this problem.

D. P. Bahuguna
Vill kherakhal nawasu
Rudraprayg
Uttarakhand...
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U
U chinnaiah
from Delhi, Delhi
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mobile recharge refund

Address:HAL COLONY, 500055

To, Accelyst Solutions Pvt.
Shall I know first fall, is it Accelyst solutions Pvt. and Freecharge is same or not please confirm, I recharged my mobile No [protected] though SBI Credit Card No.[protected] on[protected] at 9.05 am for Rs.447/- but I could not confirm or successful, I have waited 1 hour 35 minutes I did not get any information. Again I recharged through Freecharge on[protected] at 10.05 am for Rs. 447/- the transaction...
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A
arunsumank
from Mumbai, Maharashtra
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online rs 1699 prepaid mobile transaction failed

Address:Raebareli, Uttar Pradesh, 229208

मैंने 8 सितम्बर को [protected] प्री पेड मोबाइल पर 1699 रुपए का रिचार्ज ऑनलाइन अपने एचडीएफसी अकाउंट से किया। ये ट्रांसाक्शन मैंने बीएसएनएल के रेकेज वेबसाइट पर किया था। मेरे अकाउंट...
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K
kishan9491
from Mumbai, Maharashtra
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postpaid deposit not refunded

Address:om nagar, panchavati, new adgaon, 422003

Dear sir/mam
I have closed my bsnl post paid 12 april 2019 clearing all the dues regarding my post paid number which is [protected]
After that i applied for refund of my security deposit of rs 1000 on the same day giving complete details of my bank account number.
Till today as on 09 sept 2019 amount has not been credited to my account as well as i have not received any cheque on my residential address.
It has...
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S
Sreenivas Rao Vedula
from Hyderabad, Telangana
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landline dead for last two weeks

Address:Hyderabad, Telangana, 500047

My landline number 27065332 is dead for last two weeks and gives a wired noise. When trying to complain using bsnl's malkajgiri's complaint phone[protected], you hear that this number is bo longer valid. I don't know how this organisation is still surviving will h this sort of attitude towards customer service. Can someone responsible at least work on my complaint.

Prabhakara rao[protected]...
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Hi, last 10days back ported my sim [protected] from jio to bsnl, it was working few days later it was no incoming call and no incoming /outgoing message last 3 days. I call so many times to customer care. Insially said everything looks fine. After 4time call said some server issue with ported number. I am unable to get calls or otp messages for bank transactions.

There is no response from bsnl customer care and i don't what...
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M
M Z Padwekar
from Ahmedabad, Gujarat
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seeking last 6 month post paid mobile duplicate bill 9420526636

Address:13/4 ty.4 range hill Khadki Pune, Pune, Maharashtra

Sir, our office rcs (Wr) belongs to central government (Defence) the duplicate copy of bill mob no.[protected] a/c no.[protected] from jan19 to july 19 got wet as it was in my bag which i was carrying on my scooty which was caught in heavy rain copy of bills are wasted /unusable so i am badly in need of that
It is requested to kindly send the copy of duplicate bill for above period on my emai address as mention below

[protected]@gmail.combr...
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A
ayushac
from Bareilly, Uttar Pradesh
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excess billing bsnl

Bsnl changed my plan without any information and i have not received hardcopy of my bill when the plan changed.
After few months when i reached at bsnl exchange the concern person told me that my bill was so much high which i am unable to pay..
I want to disconnect the connection but i cant pay that much amount..
No one is helping me for this......
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B
bansalwireindustries
from Howrah, West Bengal
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landline and internet connection is not working.

Address:Howrah, West Bengal, 711204

Sir,
This is to inform you that the our internet and telephone connection was not working for nine days. Our telephone no is[protected]. I had complained in customer care on 02.9.2019 my complained no is [protected]. But till date the complained was not solved by them. They were not respond the complained. So many times we had complained but no response we found.

So, i requested to you that look into the matter solve...
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G
Gopi Donepudi
from Noida, Uttar Pradesh
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deducting amount from prepaid mobile balance with pop up messages

Address:Krishna, Andhra Pradesh, 521001

My mobile no. Is [protected], i've not opted any service from bsnl. But below given messages in bracket came. Total 3 messages came & rs.15/- each deducted. Total rs.45/- deducted. Customer service person is telling that your mobile is not activated any service. Iam afraid that they may deduct continuously. Kindly resolve the problem & add rs.45/- to my balance. This message came from bt-bsnlcg (Thanks for subscribing for the service video...
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P
pratik1311
from Rajkot, Gujarat
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auto balance deduction from my bsnl sim card balance

Address:Rajkot, Gujarat, 360005

Dear sir,

I have a prepaid mobile connection of bsnl, mobile no.[protected]. We are getting unknown deductions from my balance amount since last 6 months. I have lodged complain in bsnl local office but no response from them to stop all the deductions from my mobile account. But after one one i am in the same condition and deduction is continue from my account.

They are saying that it's our side problem of 4g...
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S
Saalem Tauseef
from Haldwani, Uttarakhand
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removal of pole not in use

Address:Shoe market, near sunheri masjid, Bareilly, Uttar Pradesh, 243001

This is in reference for removal of bsnl landline pole which is not in use. So i request to register my complain to remove the pole immediately as it is creating problem for general people in parking. Moreover is in front of my shop in the middle. The pole doesn’t have any connection on it and people are using it as electricity pole and its not safe. I hope this will be resolved soon....
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C
Chandra Prakash Kakarania
from Kolkata, West Bengal
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failure to repair dead landline

Address:10, Old Post Office Street, Kolkata - 700001, Kolkata, West Bengal, 700001

My complaint no. Is [protected].
Bsnl allotted one mr. R. Ch. Das for repairing my landline. His phone number is [protected]. His phone is switched off. This is unacceptable. I always make my payments on time and yet the company does not have a complaint redressal mechanism.
I am a lawyer and my landline is very important. Please fix my landline.
Or i shall be forced to surrender my landline....
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K
Kailash C Bishoyi
from Kuchaiburi, Odisha
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delay in refund of security deposit after surrender of bsnl landline

Address:Accounts Officer, GMTD, Doorsanchar Bhavan, Link Road, Cuttack, 753012

Dear Sir/Madam,
My Refund Rs580/-of security deposit stands long due after surrender of BSNL LandLine telephone No[protected] against A/C no:[protected], Customer ID:[protected], and vide invoice No:EDCOR[protected]/Date 01.03.2019 of BSNL. in favour of self. Request to send the refunf amount in DD/Cheque in my below given addres at the

My Present address:
Dr Kailash Chandra Bishoyi,
Flat:A/307, Swastik...
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J
JRthakur
from Bilaspur, Himachal Pradesh
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regarding cheating by bsnl

Address:bsnl shimla and dharamshala

Sir, I have a BSNL No [protected]. This no. is used by me passed so many year. On[protected] I got recharge it with RS428/- this plan has net as well as voice pack. After the recharge I found that the net is not working. I requested the customer care. They did not resolve my problem After some time they agree to register my complaint The DOCK NO .is 2H31284359. They tolled me that same may be resolve with in 12 hours. At 2.50 pm they called...
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V
Venkitaramani VV
from Mysore, Karnataka
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full payment already made for account no.9039001802 phone 080 29542971

Address:as above

Bsnl has given be credit for earlier broad band account
Vide phone[protected] [protected] an amount rs. 9420/
Towards surrendering and refund of amount.

Your jayanagar 5th block office had on 20/8/19 had
Requested to credit the amount by transferring to my
Fibernet account [protected] (Phone[protected].
Accordingly balance amount of rs, 3119/- remitted on 20/8/19 itself. Hence there is no...
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P
Psylens
from Mumbai, Maharashtra
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replacement of phone set

Address:13/B, Ishavasya bungalows, opp. Vaibhav bungalows, mr. Chandni chowk, piplod Surat, Surat, Gujarat, 395007

Hello
My phone set is not working since 2 months.. I have complained many times but no one from bsnl came for the replacement..
I am based in surat kindly replace my phone set.
The issue with phone set is that it keeps on ringing even if we pick up the handset and also it disconnects in the middle of the conversation..
There is issue in the phone set..
Thank you...
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Address:Lalbazar, 190001

Whenever my mother try to call from an international number to my landline number in j&k its ivr telling number doesnt exist.. Could you tell what might be the problem in the landline number how to fix it. The landline number is from dalgate area and number is 2501846. And i am calling to this number from saudi.. The number is accurate and active but whenever i am calling from saudi to this number it telling number doesnt exist.. Please kindly...
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K
Kameswar Rao Chintakindi
from Mumbai, Maharashtra
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unwanted and unnecessary sms and subscriptions - reg.

Address:Hyderabad, Telangana

My bsnl prepaid mobile number (Protected) is getting unwanted and unnecessary smss and other astrology and health matters which are not interested are posting to me. Even if i delete the blody messages my available balance is deducted and sending a message "your last call is charged this much amount" and still if you want to unsubscribe send a sms to so and so number, that message will fail. Mostly i am getting from ba, bt, which i don't...
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