Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Address: Hyderabad, Telangana

My dayli data limit downgraded from 2.5gb to 1.5gb. Customer care not accept any call, twitter, facebook never replied.. Fully fraud service by bsnl... My long term recharge its just waste of money.. This operator is thinking my recharge money is coming in air, so they haven't responded... Since 1st january i am trying to complaint against this, but bsnl name ki dalal or chor logo ne na kabhi reply ki he or na kabhi responsibility dikhai hei... Mobile number [protected]

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R

Renu Ajay

from Chennai, Tamil Nadu

Jan 6, 2020

I want to deactive BT-ONMOBL messages. My prpaid phone no. [protected]
Once you are deactive kindly send sms
I receive the sms they charge money. I dont want to receive these type of sms
Kindly deactivate that sms from my mobile number.
Thanking you

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Address: 600048

I have been using bsnl fibernet service for a year and all those time the connectivity has been like very very bad.in a month atleast for 10 days it won't work. Need to raise multiple complaints to notify them. After a week they'll respond. Fed up of there service. The only time they call is to check after a week is to close the request. For new year too not able to use the internet because of them. Have again raised a complaint and as before no response.

Complain no: chn/pgo/2020/7

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Narayanan Mullappilly

from Chittur, Kerala

Jan 3, 2020

My bsnl prepaid SIM continuously deducts 25paise to 50 paise two to three times a day.

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Address: Govt. Boys H.S. School, Janiganj Rd, Tarapur, Silchar, Assam 788001, 788002

I tried to send port message to 1900 from my BSNL number by using format port to port to jio. How ever the messages are not being sent, it shows sending failed. I have tested sending messages to other numbers and it works but messages sent to 1900 are being blocked. I have talked to idea customer care who repeatedly states that they couldnt find any reasons why port messages wouldnt be delivered. Please help

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On 26th of december i port my sim from airtel to bsnl than yesterday after port it didn't show any balance validity message its show only unsuccessful message after i dial bsnl balance enquiry number and also transaction failed message occurred on using recharge option from my bsnl app and also bsnl customer care number is not connected kindly do needful and send my complaint to bsnl my bsnl number is [protected]

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Killer 444

from Bengaluru, Karnataka

Jan 3, 2020

I had recharged my bsnl mobile recharge prepaid through ur portal the cash has been deducted from my account but I didn't receive recharge/refund yet so please help me out with it . Inditab never picks up the call please pick up the call so that customers can contact with u please do the helpful thank you

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Axayjam

from Bengaluru, Karnataka

Jan 3, 2020

Itâ€™s been more than a month that alternate days I have been complaining about the phone dead situation. The people at Bsnl office are saying the problem is with DP and the supervisor is not ready to change. The problem is with Vadagaon belgaum Bsnl. This is the Bsnl manager number[protected].

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Sir,
I am from village rathdhana located near sonipat-131001, haryana.
There is a lot of network problem faced by villagers. No network bars until electricity is there in our village and electricity is only available for 2 hrs per day and full night. We are facing this since last 6 months. Due to this we all are facing a lot of problem in both call as well as internet services. So i request you to check the problem and get it solved as soon as possible.
Thankyou.

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Rashik Deshbhratar

from Ahmedabad, Gujarat

Jan 3, 2020

Dear Sir,

I have lost my cell phone with BSNL sim card which number is [protected]. please block my sim card to avoid any harm.

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S

Skillz

from Shillong, Meghalaya

Jan 3, 2020

Respected sir, I would like to inform you that my name is incorrect on the bill.
As it is written "FARGUE AMAR" but the real name is "AMAR FARUQUE"i have attached the bill to verify and also attached my pan card for your reference.
Hope you solve my problem and update my correct name thank you.

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Success! Your payment of rs. 74.00/- is successful.
Receipt details
Bharat sanchar nigam limited
(A govt. Of india enterprise)
Receipt for payment of bills/demand notes. This receipt is generated from bsnl portal.
Receipt no [protected]
Transaction id pgsm[protected]
Transaction date[protected]:55:47
Amount rs. 74.00/-
Phone no [protected]
Bank reference no igahtjhrg7

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Address: Vpo.bakhtawarpura distt.jhunjhunu, Jhunjhunu, Rajasthan, 333023

Sir i'm puneet katewa i want to say that i our area the network is too weak even 2g doesn't work because the network tower is very far in a field where no one can live and we facing so many issues related to network connectivity we cannot use data conection because of poor network.
So please work on this issue to resolve this we are very thankful to you and your team.

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Address: Barnal, KC road, Barnala, Punjab, 148101

I lost my mobile handset alongwith my sim card at district patiala. My sim card no. Was [protected]. I want to block the sim card so that no one mis use it. But the bsnl officials say they require a copy of fir. Only for blocking a sim card, fir should not be insisted upon. I request the bsnl to block my sim immediately.
My temporary mobile no. Is [protected]

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Address: 63,sindh vihar colony, nadi gate, laskhar, Gwalior, Madhya Pradesh, 474001

I had called my upc code on 18-dec-2019and i had submitted all my documents in bsnl office on that day itself with upc code expiring on 22-dec-2019. They told me to wait for 4-5 days for activation. And till today on 26-dec-2019 they haven't activated it and today i got the message that "sorry ur port request is rejected as the validity o[censored]pc code is expired. I don't know why bsnl do this type of slow work. What can i do now and for again taking the new upc code, i have to recharge my phone no. Because it's validity got expired. I have to complain against the bsnl for doing this type of slow work.

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Hllo sir,
My bsnl number is ([protected])
From last 4 weeks my main balance is cut down rs 9 every week. What's the problem and if any pack is activated
Please. Deactivate it.
Even their was no informatiom of the pack activated on my number and if it is than please deactivate it. I have lost 36 rupees till now due to this pack.
Please deactivate it

Thank you
Bsnl customer

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Address: KARIKKUMURI ROAD, Ernakulam, Kerala, 682011

To [protected]
Junior accounts officer
Bsnl
Palarivattam telephone exchange
Kochi

Dear sir;
My bsnl land line phone number[protected] was not functioning from 27 th october 2019 to[protected]. Complaint was registered regarding this matter on the sameday. Connection was restored on ly on[protected]. Therefore. I request you to kindly reduce the amount of bill for the period during which the phone did not function.

Yours faithfully

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Dec 24, 2019

Updated by kunnjukunju TO [protected]
JUNIOR ACCOUNTS OFFICER
BSNL
PALARIVATTAM TELEPHONE EXCHANGE
KOCHI

Dear sir;
My BSNL land line phone number[protected] was not functioning from 27 th October 2019 to[protected] . complaint was registered regarding this matter on the sameday .connection was restored on ly on[protected]. Therefore. I request you to kindly reduce the amount of bill for the period during which the phone did not function.

Yours faithfully

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Address: Gorakhpur, Gorakhpur, Uttar Pradesh, 273014

Sir mere papa ne december me 1297ka payment kiya tha, same amount ka payment 1297 ka maine 24 december kar diya hai. So please is double payment ko check kijiye aur ek payment ka amount receive kar k doosre ko refund kijiye. Maine doosra payment google pay se kiya hai please check that.
Please refund my payment within a week neither i will take necessary steps.

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Jaideep Chitransh

from Azamgarh, Uttar Pradesh

Dec 25, 2019

Maine december month ka bill do bar submit kar diya hai to please ek amount bill ka refund kar digiye for more information please call me on [protected] and donot call on reg.mobile no.

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Address: 600042

Hi, My landline number is in my Dad's name.., he had recently expired. Hence I was trying to get a suggestion from customer care by dialing 1500 and choosing Option 2, Option 4 (Speak to customer care representative). It says that the call is being forwarded to available representative but within 15 or 20 secs the call drops off. This is a issue for over one and half months.
I did visit the guindy (chennai) BSNL branch office.., the lady (PRO) was retracting and was not ready to even listen to my complaint.

As a customer of BSNL for over 22 years.., i'm deeply hurted that BSNL is not even ready to listen to our complaint... unless they listen to us how will they understand the problems and resolve it..?

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I am an bsnl prepaid customer with mobile no [protected]. I recieved a call from +[protected] today. It was asking to subscribe story book. I cut the call immediately. After that i recieved sms from 57171. And 5 rs deducted from my account. I called customer care at 1503. Customercare cut the phone saying that if you cannot talk in english than select hindi option after dialing 1503. Now no customer care is picking my phone. At last i have stopped this service by dialing *777# as it was activated without my consent. I request bsnl to refund my deducted amount.

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C

colsphilip

from Karimnagar, Telangana

Dec 24, 2019

My mobile no is [protected].
there is sufficient balance in the account.
i AM NOT ABLE MAKE CALLS as the automatic recorded response I get from BSNL is that "YOUR ACCOUNT IS DEACTIVATED"

I am unable to make calls but only receiving calls and messages.
PLEASE ACTIVATE MY ACCOUNT SO THAT I CAN MAKE CALLS
Thank you

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BSNL has not returned the security deposite amount to me inspite of repeated reminders and persuation at BSNL offices since 2011. Details are as follows -

1. Name G Madhusudan
2. Landline[protected]
3. Closure request June 2011
4. Location address
1204 WCR 2nd Stage
11th C Cross
Mahalakshmipuram
Bangalore 560086

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Address: Alappuzha, Kerala, 689124

My landline no is[protected] linked to thiruvanvandoor exchange under chengannur. During the past one month as far as i remember i made three complaints. The real problem is joint from the phone set and the main pair from exchange frequently get separate each time. Whenever i make a complaint the lineman comes and just hooks the lines and no insulation tape or a devise to fix it permanently is not given. One of the line of pair (From the exchange is just protruding from the cable pipe. Instead of pulling the wire from the cable (This can be done in several ways like opening the cable by cutting the pipe... Etc), he just make a temporary loop and within one or two days it gets separated. If this is the trend and job responsibility, subscriber will search other options like selecting other service providers. Is there any surprise why the bsnl is in loss? Hope proper action will be taken

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A

Askemb

from Khawhai, Mizoram

Dec 24, 2019

Often I'm in receipt o[censored]npleasant messages in my cell - No. [protected] since long and I wish to get ride off these messages. Kindly block messages originated from the number BV-612630 as early as possible.

Yours customer,

GUMKEN BAGRA
[protected]

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ps ninan

from Adur, Kerala

Jan 1, 2020

So far nobody turned up for repair nor anybody inquired about it

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Address: Binoy Badal Dinesh Nagar Panchbaga Kenduadihi Bankura, Bankura, West Bengal, 722102

My bsnl number [protected] in the name of mrs manorama patra, has been deactivated suddenly without any proper intimation. I have been using the sim from past 16 years and more. This sheer negligence on the part of bsnl authorities. I went to bsnl office bankura and was instructed to bring my mother. My mother is seriously ill and for such silly things she wont be able to go there. Please take necessary actions in this regard. Or else i will be taking this issue to consumer forum.
[protected]
Dotel/e/2019/34667

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Address: NEST (NJRA 329B), NJ ROAD, MAMANAGALAM, Ernakulam, Kerala, 682025

Kochi
20th dec 2019

Sir,

My bsnl landline is dead for over the past 2 weeks. As per bsnl website, i have written to [protected]@bsnl.co.in on 13th & 19th and called umpteen number of times in all the available phone numbers, no one picked up, no one attended. I want the line to be repaired immediately. It is o[censored]tmost irresponsibility. I think i need not pay charges for the period of inactivity.

Phone no.:[protected]
Customer id: [protected]
Account no.: [protected]

Please do the needful immediately.

Thanks & regards,

Ravindran k
[protected]
[protected]

Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

Dec 30, 2019

Updated by vu2rdn Sir,

Very sorry to inform you that the problem is not yet attended, and not even a single call received from BSNL. The landline and internet are still not working. It is nearing a month since the line went dead.

[protected]

Jan 04, 2020

Updated by vu2rdn 4th Jan 2020

No actions are taken yet by BSNL - not even a call.

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Address: BSNL, Vastrapur Exchange, Ahmedabad, 380015

I surrendered my landline 26743815 in the name of S.A.Kannan on 4.9.2019 for disconnecting the connection from 10.9.2019 to BSNL Vastrapur Tele exchange Ahmedabad.
I gave one cancelled Bank cheque also alongwith application for refund of deposit .
I was told that it will take 3 months for the refund.

I have not received my deposit amount till date.

I attach proof of surrendering my instrument to stores dept on 4.9.2019

I request for speedy immediate refund of my deposit .

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Address: 35/1 n s road, Hooghly, West Bengal, 712248

श्री मान महोदय मेरा नम्बर ९३३०५५९३११ है जो पहले रिलाईन्स का था जो मेने पोर्ट करा लिया था bsnl मैं तब ना रिचार्ज हुवा मिल बन्द हो गया मेने श्रीराम भी जा कर आया एजैन्ट को भी बोला भीर भी चालु नहीं भुला आज १-१/५ साल हो गये सर यह मैया १५ साल पुराना नम्बर हे आप से अनुरोध करुगा इसे किसी भी तरीका से चालु करानै कि कृपया करे आप का
मेरा नाम जय प्रकाश कुल्थिया है |

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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Bharat Sanchar Nigam [BSNL] reviews & complaints page 142

fraud

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poor fibernet broadband service!!

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bsnl prepaid portability

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transaction failed in mnp sim

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I'm complaining about network issues

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recharge successful but mobile not recharged

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about weak network

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lost sim card in patiala

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mnp activation delay

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balance cut issue

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and line phone number 0484-2538557

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double payment made by me of december 2019 bill of 1297

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bsnl customer care number 1800 345 1500 not working

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service activated without my consent.

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Deposite refund

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landline repair

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network not showing. sim deactivated

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landline/ broadband, not working no sound

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non refund of deposit on surrendering landline 26743815

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mobile no activity

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