Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Address: Shoe market, near sunheri masjid, Bareilly, Uttar Pradesh, 243001

This is in reference for removal of bsnl landline pole which is not in use. So i request to register my complain to remove the pole immediately as it is creating problem for general people in parking. Moreover is in front of my shop in the middle. The pole doesn’t have any connection on it and people are using it as electricity pole and its not safe. I hope this will be resolved soon.

Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

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Address: 10, Old Post Office Street, Kolkata - 700001, Kolkata, West Bengal, 700001

My complaint no. Is [protected].
Bsnl allotted one mr. R. Ch. Das for repairing my landline. His phone number is [protected]. His phone is switched off. This is unacceptable. I always make my payments on time and yet the company does not have a complaint redressal mechanism.
I am a lawyer and my landline is very important. Please fix my landline.
Or i shall be forced to surrender my landline.

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N

Nakulprasad singh

from JAMSHEDPUR, Jharkhand

Sep 6, 2019

I recharge my mobile number[protected] by pay tm on 30/08/19and money debited withopreter referencenumber[protected] and got a massagethat successful transactionbut yet recharge not received please check and reply or refund soon
nakul.[protected]@rediffmail.com
pay tm account [protected]@paytm

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Address: Accounts Officer, GMTD, Doorsanchar Bhavan, Link Road, Cuttack, 753012

Dear Sir/Madam,
My Refund Rs580/-of security deposit stands long due after surrender of BSNL LandLine telephone No[protected] against A/C no:[protected], Customer ID:[protected], and vide invoice No:EDCOR[protected]/Date 01.03.2019 of BSNL. in favour of self. Request to send the refunf amount in DD/Cheque in my below given addres at the

My Present address:
Dr Kailash Chandra Bishoyi,
Flat:A/307, Swastik Enclave,
Near Kendriya Vihar, PO:MAHURA, VIA:Janla-752054
Dist: KHORDHA, Odisha.
Email:kcb.[protected]@gmail.com

Expect an reply to this effect in my email address .
Sincere thanks,
KCBishoyi

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Address: bsnl shimla and dharamshala

Sir, I have a BSNL No [protected]. This no. is used by me passed so many year. On[protected] I got recharge it with RS428/- this plan has net as well as voice pack. After the recharge I found that the net is not working. I requested the customer care. They did not resolve my problem After some time they agree to register my complaint The DOCK NO .is 2H31284359. They tolled me that same may be resolve with in 12 hours. At 2.50 pm they called me from the [protected] I told them my problem . On 2.52pm they sent a sms that your complaint has been disposed off. I again called them same is not disposed off. They told me that we are taking the steps to solve your problem . Sir, these people have stop my incoming and outgoing call. Till date same is closed. Your are requested to ask them to refind my money with 18% interest. So that I can take the services from other provider .

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Address: as above

Bsnl has given be credit for earlier broad band account
Vide phone[protected] [protected] an amount rs. 9420/
Towards surrendering and refund of amount.

Your jayanagar 5th block office had on 20/8/19 had
Requested to credit the amount by transferring to my
Fibernet account [protected] (Phone[protected].
Accordingly balance amount of rs, 3119/- remitted on 20/8/19 itself. Hence there is no due from my
Side. Telephoning me and harrassing me that your line
Would be disconnected is not in order.
Please verify at your end and confirm compliance.
V. V. Venkitaramani. [protected]

Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

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R

Raveendra Kolur

from Bengaluru, Karnataka

Sep 3, 2019

Dear Sir/ Madam
This is to bring into your notice that, there is a BSNL telephone pole in front of my house and it is not in use. Cables are laying and it is creating a lot. We are not able park the vehicles in front of our house. Also we our house is under construction.
Kindly arrange to remove or shift to the corner.

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Address: 13/B, Ishavasya bungalows, opp. Vaibhav bungalows, mr. Chandni chowk, piplod Surat, Surat, Gujarat, 395007

Hello
My phone set is not working since 2 months.. I have complained many times but no one from bsnl came for the replacement..
I am based in surat kindly replace my phone set.
The issue with phone set is that it keeps on ringing even if we pick up the handset and also it disconnects in the middle of the conversation..
There is issue in the phone set..
Thank you

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B

Brajanath

from Mumbai, Maharashtra

Sep 3, 2019

Mobile no-[protected]
State-odisha
My outgoing call notwotk
Please help me how it works. I sen u a image which is below.please told me what can I do?

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C

Chandra Shekar.K.T

from Bengaluru, Karnataka

Sep 3, 2019

Dear Sir / Madam
This is Chandrashekar K T Mob No [protected] network issue inside the office near tvs cross when in came outside of office i am getting 2G network. Pls solve this problem ASAP on 28/08/2019

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Address: Lalbazar, 190001

Whenever my mother try to call from an international number to my landline number in j&k its ivr telling number doesnt exist.. Could you tell what might be the problem in the landline number how to fix it. The landline number is from dalgate area and number is 2501846. And i am calling to this number from saudi.. The number is accurate and active but whenever i am calling from saudi to this number it telling number doesnt exist.. Please kindly...

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Address: Hyderabad, Telangana

My bsnl prepaid mobile number (Protected) is getting unwanted and unnecessary smss and other astrology and health matters which are not interested are posting to me. Even if i delete the blody messages my available balance is deducted and sending a message "your last call is charged this much amount" and still if you want to unsubscribe send a sms to so and so number, that message will fail. Mostly i am getting from ba, bt, which i don't want.

I request you to please kindly note the above and do the needful. Once again i request you to please stop all these junk.

Thanking you, c kameswar rao

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Sir, i recharge my mob no. [protected] on 30 aug 2019 of rs 20 in
Which i have to get rs 14.95 talk time, but instead of that i get 265 free sms for 15 days. Sir i call customer care 3 to 4 times but i do not get satisfactory answer from them.
They are asking that this is 3rd party problem from which you make request of recharge or make payment.

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I have lost my bsnl sim card and customer care is not helping at all to deactivate the number.
I want to block my number [protected].
Bsnl customer care is redirecting from one to another from past 2 hours and no help. It is really irresponsible. No way to file a complain.. No way to block the sim, which cause a security issue.
It is customer cares duty to help the people in this case, but either numbers are not working or they are not helping.
It is highly important for a customers service to listen to people’s complaint atleast when the person is saying it is an emergency

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Address: Vrundavan park, Gorwa - Ref. Road, Gorwa, vadodara, Vadodara, Gujarat

Dear sir,
This is to inform you that i (Sanjaykumar jivanlal shah) have not recd. Mobile tower rent since last august 18. Kindly sattle old outstanding amount & pay regularly.
Tower detail :-
Owner :
Sanjaykumar jivanlal shah
Address:
Vrundavan park, gorwa ref. Road,
Gorwa, vadodara, gujarat
(M) [protected]
E. Mail. [protected]@gmail.com
Awaiting early action.
Thanking you..

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Address: AR NIVAS., KARICHARA,, Pallipuram po, Thiruvananthapuram, Kerala, 695316

On 23rd aug, i got a text message thanking me for subscribing to silverscreengupshup (55050) service and i have been charged rs 10.0 for that. I have no idea what that is. So i immediately called the toll-free number came with the text message to stop this subscription. There were no response from the other side. I called the number twice, still no response. I thought the service is deactivated. Today on 28th aug i got another message saying that my silverscreengupshup (55050) pack is due for renewal! I haven't subscribed it in the first place. I immediately called the toll-free number, they told me i have activated this service through call. To be honest i don't even attend those calls. This is cheating from bsnl charging their customer for the services they don't even heard of. It may not be a unique incident.

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Address: Jammu, Jammu and Kashmir

Dear sir,
I would like to submit that i surrendered my telephone 2595779 on 20.01.2018 and i applied for refund on 20.03.2018, the concerned clerk told me to come after six months and i visited him twice after six months, but every time i was told that they have not received the cheque.
On 23.10.2018 i again visited bsnl office and talked to a. O cash, he gave me in writing with his seal that they have not receive the cheque...

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Address: 486001

Unauthorised money is being deducting from my pre paid mobile several times in the name of services by 57171. I sent a sms stop to 57171 but till now it is continued. I wish to inform you to stop deducting amount from my mobile [protected] with immediate effect other wise i shall be compelled to go to the consumer court and will change the cellone service provider from my mobile.

Regards
Dr. Rituraj purwar

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A

anantheshkv

from Pinjaur, Haryana

Aug 27, 2019

Hi after landline shift broadband is not working and billing started from Last month 16th. I have raised several complaint but no use and still broadband issue not fixed. Raised complaint on the same to central grievance but still no action taken ref no. DOTEL/E/2019/21672
Please check and help to fix the issue.

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Address: 19-3-263/e/50/11, Nawab Sahab Kunta, Jahanuma, Hyderabad, Telangana, 500053

Respect sir / madam
I surrendered my tele no in jan 08. 2019 on surrendering i filled up a form regarding the place where to the refund and i gave my home address & bank detail, pass book xerox & cheque also
After three months when i enquired about my refund, bsnl replied that they've already send the document to be send cash & itsverified & approved the amount doc no. [protected], [protected]
Still i did not get the refund amount pls sir its hamble request to you
Help me out to get refund amount

Thank you

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S

Sarachandra Kumar. R

from Mumbai, Maharashtra

Aug 27, 2019

Please check the operator transaction
ID [protected]. This recharge was on wrong mobile No. [protected] instead of [protected]. Please do the needful to adjust amount of RS 110 with SIM No. [protected].

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Address: ganapathi layout, 1st Cross, Shimoga, Karnataka, 577203

Bsnl had offered to my broadband phone free amazon prime videos in september 2018. From october 2018. They started adding rs.489/- in the bill stating as one time charges for hungama movies, songs, games, and it continued till august 2019 bill as one time charges, thereby collecting around rs.5, 000/- excess amount so far. I had not subscribed/registered for hungama services from my phone or from my e-mail but somebody played some mischief and hence i am charged unnecessarily in the monthly bill.

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M

My Manas Channel

from Alampur, Telangana

Aug 27, 2019

Hi my number [protected] pls send call details May June July-2019

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S

Srinu Jhansi

from Mancheral, Telangana

Aug 27, 2019

Only outgoing calls r coming but incoming r not coming to landline no[protected] since 20 days i given several complaints thru online and to bsnl office. No bsnl person responded still how many days it will take to rectify the incoming calls problem

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V

vparas

Aug 27, 2019

Lot of disturbance and very feeble voice is heard when calling outside. Have made lot of complaints over the phone, but still not working. We are Senior citizens and require the services of Landline phone.

Expecting your urgent attention !!!

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Address: #143, Phase-IV Mohali, Mohali, Punjab

I lost my mobile handset along with my sim card at iscon temple chandigarh. My mobile no. Was [[protected]] and sim card no. Was[protected]. I want to block the sim card so that no one mis use it. But the bsnl officials say they require a copy of fir. Only for blocking a sim card, fir should not be insisted upon. I request the bsnl to block my sim immediately.
My temporary mobile no. Is [protected]

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G

Gokulasri

from Delhi, Delhi

Aug 27, 2019

As Iam in need of my sim 8digit code

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Address: Muthiahpuram, Thoothukudi, Tamil Nadu, 628005

This is to inform you that the our internet connection was not working for ten days. Our customer id is [protected]. I had complained in customer care portal on 18.8.2019. But till date the complained was not solved by them. They were not respond the complained. So many times we had complained but no response we found.

So, i requested to you that look into the matter solve the problem as soon as possible.

Thanking you.

With regards,
Sekar

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M

mdshoeb01

from Bengaluru, Karnataka

Aug 28, 2019

I am in roaming in Bengaluru, karnataka holding a Bsnl Ap sim, every time i call my parents in Hyd who also has a bsnl sim, The voice disappears with 1-2 minutes, If both the networks are Bsnl, This should not happen i think, Please resolve this issue As Soon As Possible to keep your loyal customers happy.

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D

Dilli3396

from Mumbai, Maharashtra

Aug 28, 2019

Dear Sir !!...

Please My Bsnl Mobile Outgoing & Incoming call Details In 01.01.2018 to[protected] My No.[protected] :My Name : M DILLI ; My Email : [protected]@gmail.com Plz Send Him Sir Very Urjent

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Address: C2-1204 KESAR TREE TOWN MOSHI, Pune, Maharashtra, 412102

Dear sir,
Kindly change my bsnl post paid billing address in a new posting place. Since 2 months is running but the bill is come at the old address. So, kindly look into the matter positively
Mobile no is [protected]

Old address - 191 balaiyapur post adhiyapur jaswantnagar etawah 206002

Current address - c2-1204 kesar tree town moshi 412102

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A

arunsp

from Mumbai, Maharashtra

Aug 27, 2019

Recently I received many unwanted sexual messages even I am not subscribe websites, and also they deduct my money

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Address: Howrah, West Bengal, 711204

Sir,
This is to inform you that the our internet and telephone connection was not working for nine days. Our telephone no is[protected]. I had complained in customer care on 16.8.2019 my complained no is [protected]. But till date the complained was not solved by them. They were not respond the complained. So many times we had complained but no response we found.

So, i requested to you that look into the matter solve the problem as soon as possible.

Thanking you.

With regards,

Bansal wire industries ltd
15/2/10, belur road, liluah, howrah - 711204

Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

Bharat Sanchar Nigam [BSNL] Complaints & Reviews

File a complaint to Bharat Sanchar Nigam [BSNL]

Bharat Sanchar Nigam [BSNL] reviews & complaints page 142

removal of pole not in use

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failure to repair dead landline

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delay in refund of security deposit after surrender of bsnl landline

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regarding cheating by bsnl

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full payment already made for account no.9039001802 phone 080 29542971

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replacement of phone set

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landline/ incoming isd calls not working

unwanted and unnecessary sms and subscriptions - reg.

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recharge on mob no 9992986059

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lost my handset along with my bsnl sim card

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not recd. mobile tower rent payment for more than 9 months

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activating service without consent and charging for that

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refund of telephone security deposit of tel, no, 2595779

unauthorised money is being deducted from my post paid mobile 9407484430

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refund payment not received

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excess billing of rs.489/- for my phone no.08182-241904

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sim block - 7589301646

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bb connection not working

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billing address update

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internet and telephone connection was not working for nine days.

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