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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Updated: Dec 5, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 148

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A
Akagra Mandloi
from Noida, Uttar Pradesh
Jun 9, 2019
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Address: Tanki chourahe near hanuman mandir, Shajapur, Madhya Pradesh, 465001

Hello sir
Iam writing these letter to regards that infront of my shop there is one dp build of landline due to these I problem faces that my custom.er can't come to my shop and due to these my shop is not fully shown
So sir I request you to please change the dp direction. Aur place dp to other place ao such that I can do my business my properly as I have my family for there fulfill
I humble request you to please change the dp place
Thank you
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    D
    dhimansankha
    from Kolkata, West Bengal
    Jun 8, 2019
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    I am useing landline of bsnl(calcutta telephones) more than 20 years.last one month my landline not working(dead). on 7th may 2019 i had been lodge a docket (no. [protected]), but 1st june 2019 i received amessage on my mobile that my complaint has been resolved.butthe problem still persists, so further i lodged a docket ([protected]) through your customer care exicutive on 2nd june 2019. yesterday i received a message that june 2019 bill has been generated and amount is rs. 352.
    so i request you immediately resolve my complaint and waive the last telephone bill.
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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      S
      Srikanth Shalivahana
      from Delhi, Delhi
      Jun 7, 2019
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      Address: H no. 2-27 habibullaguda maheswaram rangareddy, Rangareddy, Andhra Pradesh, 509325

      Dear trai,

      I am a videocon d2h user with customer[protected] Since from last 2& 3month, i am facing signal problem. Error code ( your art cord not inserted properly please remove and clean )

      Fresh incident is regarding my d2h every time after switch on d2h 5 are 10 mis error code coming your smart cord not inserted properly please remove and clean it's coming last month since onwards when I'm paying money to F2H service including all taxis then way your not providing service I'm complied so many times but is no response also Again i have complained to their email id'[protected]@d2h.com, albert. [protected]@dishd2h.com (Nodal officer), [protected]@d2h.com, anil. [protected]@d2h.com but to which they are not replying. These kind of issues happened in the month of april

      As it's happening frequently i request you to intervene & provide resolution. Lodging complaints again & again isn't feasible with videocon d2h. They keep our call on hold for mammoth duration (30 min). Sometimes call gets disconnected & they don't bother to call back. If we write email, they simply avoid to reply it.

      Now i am so furious, that i even don't want to use their services but unfortunately i have invested money in buying their useless products. I want my money back for the investment done on their set top box & umbrella.

      I hope needful action will be initiated from your end & strict action will be taken against videocon d2h.
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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        S
        santvivek
        from Mumbai, Maharashtra
        Jun 7, 2019
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        All of a sudden Bsnl has blocked my account that was recharged on 26th Apr with the validity up to 7th Aug,
        sometimes they ask to do additional recharge of PV36, but their is no such option on their portal, at the next moment they ask me to do additional recharge of some other amount, neither the customer care is reachable nor the authorities are replying with satisfactory answers to any of the emails,
        This is frustrating, just to use the services we have already paid for we are asked to do additional recharge,
        In the acknowledgement sms validity date is clearly mentioned, everytime they give a new docket number but no resolution
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
        Jun 08, 2019
        Updated by santvivek
        I have sent several emails to the higher authorities of Bsnl, everytime they give a new docket number but no resolution, nor they can explain why additional recharge needs to be done, Instead of providing the services for what I have paid Bsnl is offering free tunes
        Following sms's are sent from Bsnl

        SMS 1
        Thanks for Recharging @Rs399.
        Aapmo milti hai FREE BSNL tune! Dial
        Kijiye 56700 (TOLLFREE) aur ROZ SET
        kijiye FREE mein unlimited Tunes!!

        SMS2
        Dear USer. AS per your consent pack
        prbtstv399 parent is billed with
        Rs 0 successfully for 74 days.
        To unsubscribe send UNSUB to 155223
        Regards

        SMS3
        Dear USer. AS per your consent
        pack prbtstv399 child is billed with
        Rs 0 successfully for 74 days.
        To unsubscribe send UNSUB to 155223

        Following docket nos. have been given until now, but no resolution
        BSNL/HQ/2019/EM-19967
        BSNL/HQ/2019/EM-19882
        BSNL/HQ/2019/EM-20175
        BSNL/HQ/2019/EM-20390
        BSNL/HQ/2019/EM-20405
        BSNL/HQ/2019/EM-20547.
        BSNL/HQ/2019/EM-20628
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          K
          Katara Rama Kant
          from Sangrur, Punjab
          Jun 7, 2019
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          unwanted msg

          Address: BSNL office geeta bhawan Road,sunam, Sangrur, Punjab, 148028

          Dear Sir,
          My mobile phone number is [protected]]. I am daily getting 3 to 4 unwanted SMS . I am not interested in these kind of offers. But at the same time I want to get another messages.
          Message is like BP 650500_
          Night Party hot videos of Sxxy Girls in Pattaya Las Vegas
          http://nz.filmihitz.in/BsNl/cwN/vd_c.jsp?p=boh[protected]eC
          Pl stop its...
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          M
          mathew joseph
          from Thiruvananthapuram, Kerala
          Jun 7, 2019
          Resolved
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          Resolved

          Address: MRA 51, Mukkalackal, Kazhakuttom, Thiruvananthapuram, Kerala, 0471

          While running back to Trivandrum from Velankanni, on 2-6-19 morning the right rear tyre blast on East cost high way which is a very smooth and clean road. The tyre is 16" Apollo make. My vehicle has completed below 8000 km and purchased in July 2017. At the time of purchase I have pointed out the tyre blast issue of Crysta and the company people told that it was because of 17" tyre and they have modified the same with 16" and the issue was resolved.
          However Crysta is still showing the tyre blast problem. The tyre was with correct air pressure and looks like new. The road was very clean and driving speed was 100-110km/ hr. I am very much convinced that it was not because of any extetnal factors like stone, nail, rough road etc.
          The company service people inspected the tyre and sent the photos to Apollo's opinion. Now Apollo says a diplomatic answer that it is happened due to the running with low tyre pressure ! I am a Scientist Engineer working in ISRO Trivandrum. My ph no. [protected].
          Still the blasted tyre is with Toyota and waiting for their decision
          Jun 7, 2019
          Complaint marked as Resolved 
          Wrongly plsced
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
          Jun 07, 2019
          Updated by mathew joseph
          Wrongly placed
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            S
            from Delhi, Delhi
            Jun 6, 2019
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            Address: O/o GM TD BSNL Hamirpur (HP), Hamirpur, Himachal Pradesh, 177001

            My application sequence no is MT027377 and my fee got deducted twice as per detail given in the attachement

            First payment detail----
            Transaction Date & Time [protected]:37:00 AM
            Merchant Transaction Reference No. MT02737720190125113714291
            Atom Transaction Reference No. [protected]
            Payment Mode Net Banking
            Bank Name ICICI Bank
            Amount 2200.00
            Customer Name Customer
            Customer Email Id [protected]@gmail.com
            Transaction Status Success

            2nd Payment detail for same application ------

            Transaction Date & Time [protected]:10:10 PM
            Merchant Transaction Reference No. MT02737720190125121032378
            Atom Transaction Reference No. [protected]
            Payment Mode Net Banking
            Bank Name ICICI Bank
            Amount 2200.00
            Customer Name Customer
            Customer Email Id [protected]@gmail.com

            Transaction Status Success

            So kindly refund Rs 2200. to my account
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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              P
              piyal taru bhattacharya
              from Nagar, Rajasthan
              Jun 5, 2019
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              Address: Q-198, RBI Staff Qtrs, Kilpauk, Chennai, Tamil Nadu, 600010

              Landline is not working. Lodged complaint on 01.06.2019. Docket no.[protected]. Call assigned to mr anbalagan, mobile no.[protected]. No response. Each time this person is assigned call but he never turns up. Each time i have to personally request somebody to get the line ok.
              Earlier also i have lodged complaint here, but all in vain. This time i want some solutions for it.

              My alternate mobile no.[protected]
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                A
                agentred
                from Edakkulam, Kerala
                Jun 5, 2019
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                I received a call from this number [protected] following which i got an sms from 57171 saying that they've deducted money from me for 60 days.

                I have been receiving messages like this for quite some time and i am thoroughly fed up with this nonsense.

                I urge you to take strict action against any service/telemarketer/company/individual/robocall or i will take this up to the consumer court!
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                  R
                  Revsnth
                  from Visakhapatnam, Andhra Pradesh
                  Jun 4, 2019
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                  Address: Somustreet, Kothapet, Guntur, Andhra Pradesh, 522001
                  Website: Bsnl

                  Respect sir/madam
                  my name is p v pavani
                  my bsnl mobile no--[protected]
                  ia calling from guntur dst
                  ( andhra pradesh )
                  recently 1 month before i had recharge 666 sixer offer on my bsnl sim
                  from recharge onwards my bsnl sim internet is so slowly on using 2g / 3g network mode only
                  so many times i given complaint to bsnl customer care
                  but problem not solved & they r telling we will sent gprs internet service message & save settings & open ur problem will solve
                  but no use & recently from 3 days there is no incoming & outgoing on my sim
                  today also we have raised a complaint to bsnl care same process they r telling but no use
                  to whom can we to given a complaint raise on my no
                  please solve my problem asap

                  ... Thanking u
                  sirr/madam
                  p.V pavani
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                    K
                    krishna Negi Demo
                    from Mumbai, Maharashtra
                    Jun 3, 2019
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                    Address: village pangi teh kalpa kinnaur hp

                    Sir my name is ranvir singh village pangi teh kalpa kinnaur himachal pradesh plese give my number call detail my phone is lost and some one use my number plz give me my call detail of my number .
                    number is [protected]
                    [protected]@gmail.com.
                    i shall be thanful to you. please sir urgent to me m data is on my phone and it is so useful to me ..my work is pending without my phone and number .please give me my call history ..of all call history .i shall be thankful to you.
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                    Landline number not in service last 4 days, please provide a complete service.
                    I have lost my mobile and somebody is misusing that sim. I have filed an FIR with Police Station New Shimla. I request to block the sim and issue me new sim at my new address.
                    As i am out of india for around 8 months my bsnl sim automatically deactivated. How can i activate the sim. The sim shows no service and i want to fix it as soon as possible. Is it possible to fix it from outside india.
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                      S
                      shreemm
                      from Gurgaon, Haryana
                      Jun 3, 2019
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                      Address: c/o Mandawa Haveli, sansar Chardra Road, jaipur, 302020

                      Dear sir,

                      I surrendered my broadband connection with jaipur pb exchange on 5th april 2018 but, my security amount rs.2549.37 has not yet refunded.

                      May i request to arrange refund of my security immediately, on the address mentioned in application form. Ie mahesh kumar vijay, 15 krishna vihar vistar golyawas road m new sanganer road, mansarower, jaipur

                      Thanking you

                      Mahesh kumar vijay
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                        A
                        Arun Matthew
                        from Mumbai, Maharashtra
                        Jun 3, 2019
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                        Address: Kanjiramvila house .maranadu 691505, 0474

                        Sir
                        Last two months my net is not connected and same bill amount coming.. Many times i was complaining but they are not responding. I don't know how can i resolve my problem. Technicians coming repairing after one hour it will lost.. They are saying cable problem but my neighbors getting the connection and they are using everyday. For ielts exam i took this modem connection. But i can't use properly for connection problems. My exchange irumpanangadu. They are not taking the telephone also. I don't know what they are doing. Pls give a good feedback.
                        Thank you
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                        I tried to contact bsnl customer care andhra region with phone number [protected] ..but it is not working.. pls provide me working customer number
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                          manodmec5
                          from Sivagiri, Tamil Nadu
                          Jun 2, 2019
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                          Address: 256/2A6 GNT Road,munusamy Nagar,, Opposite SDK hospital,, 601201

                          Very worst network i am fall down unfortunately by my friends idea to change my jio network to bsnl network by porting last week, today i had signal from bsnl sim card but gprs not working and 3g signal also not came so i willing to change my old network please consider. I hear bsnl is the best network but i am first time very very hungry in this issue. No 3g signal strength no gprs connection what can i do
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                          Landline No.[protected] is out of order since 15.05.2019. Complaint lodged vide Docket No.[protected] on 16.05.2019. Grievance Registration No, KOL/CO/20192386 also.
                          No action is taken from BSNL till date. I am in great trouble, I like to surrender my above phone for non complacence by BSNL.
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                            G
                            goldking77
                            from Coimbatore, Tamil Nadu
                            Jun 2, 2019
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                            Address: sulur, Coimbatore, Tamil Nadu

                            Dear sir/madam,
                            My phone is not working from 25.05.2019.
                            Made a compaint on 26.05 (Docket no.[protected]. They closed it on 27.05 without anyone coming to my place to correct it.

                            After waitng unsuccessfully for 2 more days hoping someone would come, i made another complaint (Doc no[protected]n 29.05
                            And as usual they closed it on 31.05. No one came this time also.

                            I have made a complaint 3rd time (No[protected] on 1.06.19 and it is pending till now.

                            Is there any use in this system of complaining as they close the complaint without attending to the fault. But i receive perfectly messages about phone bill and that too daily after pay by date.

                            Hope bsnl would improve service also to its customers.
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                              P
                              pavansai kodanda
                              from Hyderabad, Telangana
                              Jun 2, 2019
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                              Address: Hyderabad, Telangana, 500050

                              Date: 02.06.2019
                              To
                              The chief engineer,
                              Hmws&s board
                              Hyderabad,
                              Telangana.

                              Dear sir,

                              Sub: drainage complaint

                              I am the resident of flat no.142, friends colony, in front of over head water tank, lane no.2,
                              Hyderabad-500050.
                              I would like to inform you that in my area regularly drainages are blocking
                              Near to the manwhole, which leads to viral fever and unhealthy as well as we are unable to move on the street.

                              Please inform the ghmc people to take the dust from each and every lane of the community and repair the damage drainage pipe near to the manwhole.

                              I sincerely request to take the matter as urgent and please finished it on war foot.
                              Thanking you,
                              Yours faithfully,
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                N
                                niz king
                                from Mumbai, Maharashtra
                                Jun 1, 2019
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                                Address: Virajpet

                                Hi
                                My usd code is 08274
                                Contact number is [protected]
                                I'm from virajpet, kodagu, karnataka

                                My land-line phone died last 3 month
                                Helpline or lineman not responding
                                Bsnl central government
                                That's y u people doing like this
                                At least talk properly
                                Service important to costumers
                                Tecnician also behavior not good
                                His cell number not working
                                Office people not lifting call
                                I'm totally confused
                                Please help me......
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                  T
                                  Thomas Kunnapallil
                                  from Mattanur, Kerala
                                  May 31, 2019
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                                  Address: 671533

                                  There is no network connectivity in my area for so many years. As there is no signal inside and outside my home and surroundings if there is an urgent calls we couldnt get it. We are missing a lot of informations by his problem. There is a bsnl tower which is situated far away a lot... Please ensure network connectivity in balal - rajapuram road by building signal towers or free wifi connectivity. Otherwise we will protest against these.
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                    Gauri Khandekar
                                    from Mumbai, Maharashtra
                                    May 30, 2019
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                                    Hi,

                                    I got a call from this number saying that the person is calling from icici bank. This person has taken my contact number from consumer complaint site only.

                                    "[protected]" is calling and asking for card details.

                                    Please stop mobile service to this number. It is disgusting and ridiculous. This person can make number of frauds by asking bank card details.

                                    [protected]

                                    Thanks.
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                    Today call list
                                    my land line number 2223060,
                                    LMD.Colony, Thimmapur mandal, district. karimnagar.
                                    today i.e. calls list we want.
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                                      Lipi Gandhi
                                      from Ahmedabad, Gujarat
                                      May 29, 2019
                                      Resolved
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                                      Resolved

                                      Address: Bharuch, Gujarat, 392015

                                      I had closed my BSNL Landline number 225444 on June'18 and it has been almost a year and yet I still haven't received the deposit amount.
                                      I tried to call customer care many times regarding this but it's like they didn't even care to look about it.
                                      It has been a long time and now I need by security deposit back. Do as fast as possible otherwise I am filing a complain in consumer forum
                                      Aug 7, 2021
                                      Complaint marked as Resolved 
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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