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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Apr 30, 2024
Complaints 15954
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Bharat Sanchar Nigam [BSNL]
Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 148

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T
tintingungun
from Kolkata, West Bengal
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no service from bsnl

Address:Ichapur -Golapbagan, 743144

My Tel N[protected], Since 30/4/2019 Broad Band out of service.I have reported this matter, Complain no/Docket No-[protected] on 30 April 2019.but no response from BSNL. Then personnaly visited to BSNL barrackpore office, they told no technician available to repair the Tel Line. Last one month I'm facing big problem.

If they are unable to solve promlem they can reduce/Refund my monthle Tel Bill....
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K
Ketineni Gopal
from Hyderabad, Telangana
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non refund of bsnl landline deposit

Address:410, Diamond Estate, 7 th Block, Road No- 5, CBCID Colony, Hyderabad, Telangana, 500085

Non refund of bsnl landline deposit

1 review
410, diamond estates, 7th block, road no 5, cbcid colony, hydrogen, hyderabad, hyderabad district, andhra pradesh, india
Ke ketineni gopal on may 8, 2019
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Sir, i have disconnected my bsnl landline in august 2017 with phone number [protected], with account no.[protected]. So far i haven't recieved my landline deposit which was paid...
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Dear sir/madam
I have taken mnp from idea to bsnl for my mobile numbers used by my family members including mother, wife, girl child etc
I requested for dnd for all numbers but its so sad to note bsnl being government company does not respect the trai regulation to stop unsolicited dirty sms sent by rogues and dirty minded people
Iam fed up with the negligency by bsnl
I tried to stop sms using dnd stop messages...
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R
Rajesh Ranghera
from Jalandhar, Punjab
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line is dead

Address:Tahsil Road, Gurgaon, Haryana, 122506

Hi,

This complaint is regarding the phone[protected] in the name of mr. Vimal verma, chief editor chaturdisha times, regional office, farukhnagar, tahsil road.

This is bit urgent as line is dead since last 3 days which is hampering business and make it difficult minuit by minuit. Called the farrukhnagar exchange nad their technician by could not get any kind of help. Would you mind to rectify the issue and...
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S
subirkumarmitra
from Ranchi, Jharkhand
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non refund of security

Address:1/4F, N.L.Goswami street, pin 712201, Hooghly, West Bengal, 712201

I had surrendered my land line no.[protected] and did all necessary formalities. My application for credit of refund amount was received by bsnl office of aotr, serampore on 01/09/2018.
Unfortunately till now the refund amount has not been credited to my bank a/c (The details of which was mentioned in my application)
Please arrange to do the same and inform back to me the present status.
Regards.
Subir kumar...
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R
rameshmungekar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not attending my complaints of my landline telephone no. 02364-244333 since 19 days

Address:AT POST AAREY ,BODDEV VADI, TAL DEVGAD DIST. SINDHUDURG, Sindhudurg, Maharashtra, 416611

Respected sir,

Please find below complaints letter of my landline phone no[protected]...

To,

Manager

Bsnl, sindhudurg.

Subject :- not attending complaints of my landline telephone no.[protected] in name of narayan raghunath mungekar.. Poor co-operation of bsnl local officers very bad experience from mr. Indrajeet devgad branch.. Today 18th days is over after...
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K
Koshy.rajan
from Ernakulam, Kerala
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telephone pole is leaning dangerously

Address:Blue Bells, Adithya Nagar, house no 30, Madanada, next to VIP bags showroom. NH 47., Kollam, Kerala, 091 474

Sir, the telephone pole in front of my house is leaning 65 cms outward. This pose a danger to motorists and pedestrians on the road. During the day the pathway is crowded. The pole may fall on someone. This is urgent. Pls send some technician to fix before a disaster happens. Previously it was not leaning so much. Now for the past 10 years it is steadily leaning outward. The jamun fruit tree branch is supporting the pole. The base of the...
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P
Pammor54
from Mumbai, Maharashtra
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broadband and telephone dead for one week

Address:Kottayur AE, 635853

I am in yelagiri hills. Here bsnl is the bb service provider. Since may 12th. My bb and telephone is dead. The concernef ae when contacted says it will be repaired to day but nothing has happened to restore the service till today 18 th. May. I have problems every now and then. This time it's worse as past 7days the service is dead. Bb speed is very low. Screen shots of speed test sent to ae remains in attended....
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Address:Village Post Mittupur, Block Jahanaganj Tehsil Sadar, Azamgarh, Uttar Pradesh, 276131

Dear sir

My name is nishant kumar rai. My bsnl: [protected] is this and al of sudden this phone no. Is not working and coming switched off. And when i went to know the details of sim no.: [protected] but officer told me this phone number is allotted to mr. Jaharuddin, hazipur district, bihar.
So kindly request you to please confim me how my personal number can be assign to someone. 4-5 days ago this phone no: [protected]...
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G
genieous
from Jaito, Punjab
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shifting my existing connection

Address:Vinayak Appartment, Bhura patel marg 302012, Jaipur, Rajasthan, 302012

Dear sir,
I have registered my shifting request dated on 02 may 2019 till now no body response my landline and broadband connection in new location. My account no is billing account no: [protected]
Landline no: [protected].
Kindly resolve my issue as soon as possible otherwise disconnect my connection i will not pay any charges which i have not used till now....
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R
Rajen Vakil
from Vadodara, Gujarat
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1, tf chalisa pack

Address:390005

Dear sir,
This is to inform u that i am using bsnl prepaid no [protected] and without subscribing any chalisa pack every month 20 rupees are deducted from my balance in the name of 15 rupees for 15 days dt.12-5-19new massg rec on 16/5/2019 that your ” validity has been extended and the amount of rs.36/= after 4 days. It is very ridicules.). The mssg also says that to unsubscribe call/ sms 155223 but on sending sms they say that...
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I received two messages on 5th may 2019. First one was from
57171 that "you are subscribed for service silver screen for 30 days. To unsub send sms stop to 155223 (Tollfree) or dial *777#. Thanks for using bsnl services. I received another text message from bsnl exactly at the same time stating"dear customer, your account has been debited with rs. 30. Main balance...".
I was really disappointed & upset as it was not the first...
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A
Antriksh Forest
from Muzaffarnagar, Uttar Pradesh
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refund of security deposit amount

Address:Shamli, Uttar Pradesh, 247776

Dear sir i have surrendered my landline number 251257 on 15th october 2018 after clearing all dues as on date and the said landline was disconnected from 1st november 2018, but after many personal reminders i have not received my security deposit of rs.965/- till date. I request you to please refund me the security money along with interest for the delay period at the earliest, i will be highly thankful to you....
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K
Kumar Dhruv
from Mumbai, Maharashtra
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they've charged me rs.10 for a carry bag

Address:Punjagutta central, 500025

Hi am hari prasad and have done a purchase of rs. 4800 in hyderabad central on 14th may 2019 and the central has charged me rs.10 for the carry bag which has centrals logo on it, i have told the billing executive that they are not supposed to charge for the carry big as the expense falls under the advertising cost and recovering it from customer is not acceptable and have even quoted an example of a retail outlet paying penalty for doing...
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A
Argeey
from Hosur, Tamil Nadu
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chennai 44-24357103 landline not functioning.

Address:7, nandanan extn main rd, chennai, Bajaj Apts, block 2, ground floor flat E, Chennai, Tamil Nadu, 600035

This telehone landline was not functioning for a long time after last cyclone. When restored, outward calls were going, for for the last one month there was no ringing sound (Bell ringing) for inward calls. Since last 10 days, even out-calls are not going. No dial tone when we lift the receiver.

On the whole the telephone service is unsatisfactory.

Kindly attend to this and restore the phone to working order.br...
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A
alobindia
from Mumbai, Maharashtra
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change of plan done online not implemented.

Address:Thane, Maharashtra, 421501

I have a landline telephone[protected] where previously the plan was "yakin nahi ata" and the charges for 2 months was approx. Rs.1040/-. The bsnl personnel of our area suggested that the bill for 2 months will be approx. Rs.700/- to rs.750/- if the plan is changed to "value all cul". Accordingly this plan was changed online to "value all cul" during end of march 2019.

This month also the bill is rs.1046/- but the plan...
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G
Gumia Branch
from Mumbai, Maharashtra
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lease line always down

Address:Post Office More Gomia, Bokaro, Jharkhand, 829111

The bsnl service in this area is worst. Always link is down. We are very upset due to bad service provided by your office.
The local official is also not supporting properly. After calling to them, the link has up for a while and again get it down. We request you to look into the matter and try to resolve the link failure issue of our bank.
Regards
Bank of baroda
Gomia branch
M. [protected]...
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J
Jai Jeev
from Chennai, Tamil Nadu
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failed online prepaid mobile recharge

Address:Thiruvananthapuram, Kerala, 695027
Website:portal.bsnl.in

Sir,

I have done a dilkhollebolstv_349, stv recharge of amount rs.349/- for mobile number [protected] through bsnl portal.

I choose internet banking for the payment mode and billdesk as payment gateway.

At the end of payment it says billdesk gateway error and the stv offer has not been credited to the corresponding mobile number.

But the amount rs.349/- has been deducted from my...
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C
Chahat Mangla
from Mumbai, Maharashtra
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mobile lost... block number

As my mobile phone is lost and i want to get block my bsnl sim card the phone and when i called to the customer care they told me to reach to the customer centre along with fir copy but i am unable to do that... Please help in that case to block my number so nobody can misuse it. My bsnl number is [protected]
My personal number is [protected] for any resistance...
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B
Bhaskar1997
from Pune, Maharashtra
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need incoming call information on 12th may

Address:Kolkata, West Bengal, 700020

I need to view my incoming call details on 12th May 2019. I'm many times tried to view my call list[protected] with the help of "bsnl self-care portal". Could not complete it. Kindly help me. Please process my complaint fastly. Thank you. If you need any details. Kindly contact to my email. "[protected]@gmail.com" this is also email id I registered in BSNL portal....
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