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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Updated: Dec 5, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 148

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R
Revsnth
from Visakhapatnam, Andhra Pradesh
Jun 4, 2019
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Address: Somustreet, Kothapet, Guntur, Andhra Pradesh, 522001
Website: Bsnl

Respect sir/madam
my name is p v pavani
my bsnl mobile no--[protected]
ia calling from guntur dst
( andhra pradesh )
recently 1 month before i had recharge 666 sixer offer on my bsnl sim
from recharge onwards my bsnl sim internet is so slowly on using 2g / 3g network mode only
so many times i given complaint to bsnl customer care
but problem not solved & they r telling we will sent gprs internet service message & save settings & open ur problem will solve
but no use & recently from 3 days there is no incoming & outgoing on my sim
today also we have raised a complaint to bsnl care same process they r telling but no use
to whom can we to given a complaint raise on my no
please solve my problem asap

... Thanking u
sirr/madam
p.V pavani
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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    K
    krishna Negi Demo
    from Mumbai, Maharashtra
    Jun 3, 2019
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    Address: village pangi teh kalpa kinnaur hp

    Sir my name is ranvir singh village pangi teh kalpa kinnaur himachal pradesh plese give my number call detail my phone is lost and some one use my number plz give me my call detail of my number .
    number is [protected]
    [protected]@gmail.com.
    i shall be thanful to you. please sir urgent to me m data is on my phone and it is so useful to me ..my work is pending without my phone and number .please give me my call history ..of all call history .i shall be thankful to you.
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
    Landline number not in service last 4 days, please provide a complete service.
    I have lost my mobile and somebody is misusing that sim. I have filed an FIR with Police Station New Shimla. I request to block the sim and issue me new sim at my new address.
    As i am out of india for around 8 months my bsnl sim automatically deactivated. How can i activate the sim. The sim shows no service and i want to fix it as soon as possible. Is it possible to fix it from outside india.
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      S
      shreemm
      from Gurgaon, Haryana
      Jun 3, 2019
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      Address: c/o Mandawa Haveli, sansar Chardra Road, jaipur, 302020

      Dear sir,

      I surrendered my broadband connection with jaipur pb exchange on 5th april 2018 but, my security amount rs.2549.37 has not yet refunded.

      May i request to arrange refund of my security immediately, on the address mentioned in application form. Ie mahesh kumar vijay, 15 krishna vihar vistar golyawas road m new sanganer road, mansarower, jaipur

      Thanking you

      Mahesh kumar vijay
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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        A
        Arun Matthew
        from Mumbai, Maharashtra
        Jun 3, 2019
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        Address: Kanjiramvila house .maranadu 691505, 0474

        Sir
        Last two months my net is not connected and same bill amount coming.. Many times i was complaining but they are not responding. I don't know how can i resolve my problem. Technicians coming repairing after one hour it will lost.. They are saying cable problem but my neighbors getting the connection and they are using everyday. For ielts exam i took this modem connection. But i can't use properly for connection problems. My exchange irumpanangadu. They are not taking the telephone also. I don't know what they are doing. Pls give a good feedback.
        Thank you
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
        I tried to contact bsnl customer care andhra region with phone number [protected] ..but it is not working.. pls provide me working customer number
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          M
          manodmec5
          from Sivagiri, Tamil Nadu
          Jun 2, 2019
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          Address: 256/2A6 GNT Road,munusamy Nagar,, Opposite SDK hospital,, 601201

          Very worst network i am fall down unfortunately by my friends idea to change my jio network to bsnl network by porting last week, today i had signal from bsnl sim card but gprs not working and 3g signal also not came so i willing to change my old network please consider. I hear bsnl is the best network but i am first time very very hungry in this issue. No 3g signal strength no gprs connection what can i do
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
          Landline No.[protected] is out of order since 15.05.2019. Complaint lodged vide Docket No.[protected] on 16.05.2019. Grievance Registration No, KOL/CO/20192386 also.
          No action is taken from BSNL till date. I am in great trouble, I like to surrender my above phone for non complacence by BSNL.
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            G
            goldking77
            from Coimbatore, Tamil Nadu
            Jun 2, 2019
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            Address: sulur, Coimbatore, Tamil Nadu

            Dear sir/madam,
            My phone is not working from 25.05.2019.
            Made a compaint on 26.05 (Docket no.[protected]. They closed it on 27.05 without anyone coming to my place to correct it.

            After waitng unsuccessfully for 2 more days hoping someone would come, i made another complaint (Doc no[protected]n 29.05
            And as usual they closed it on 31.05. No one came this time also.

            I have made a complaint 3rd time (No[protected] on 1.06.19 and it is pending till now.

            Is there any use in this system of complaining as they close the complaint without attending to the fault. But i receive perfectly messages about phone bill and that too daily after pay by date.

            Hope bsnl would improve service also to its customers.
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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              P
              pavansai kodanda
              from Hyderabad, Telangana
              Jun 2, 2019
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              Address: Hyderabad, Telangana, 500050

              Date: 02.06.2019
              To
              The chief engineer,
              Hmws&s board
              Hyderabad,
              Telangana.

              Dear sir,

              Sub: drainage complaint

              I am the resident of flat no.142, friends colony, in front of over head water tank, lane no.2,
              Hyderabad-500050.
              I would like to inform you that in my area regularly drainages are blocking
              Near to the manwhole, which leads to viral fever and unhealthy as well as we are unable to move on the street.

              Please inform the ghmc people to take the dust from each and every lane of the community and repair the damage drainage pipe near to the manwhole.

              I sincerely request to take the matter as urgent and please finished it on war foot.
              Thanking you,
              Yours faithfully,
              +1 photos
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                N
                niz king
                from Mumbai, Maharashtra
                Jun 1, 2019
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                Address: Virajpet

                Hi
                My usd code is 08274
                Contact number is [protected]
                I'm from virajpet, kodagu, karnataka

                My land-line phone died last 3 month
                Helpline or lineman not responding
                Bsnl central government
                That's y u people doing like this
                At least talk properly
                Service important to costumers
                Tecnician also behavior not good
                His cell number not working
                Office people not lifting call
                I'm totally confused
                Please help me......
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                  T
                  Thomas Kunnapallil
                  from Mattanur, Kerala
                  May 31, 2019
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                  Address: 671533

                  There is no network connectivity in my area for so many years. As there is no signal inside and outside my home and surroundings if there is an urgent calls we couldnt get it. We are missing a lot of informations by his problem. There is a bsnl tower which is situated far away a lot... Please ensure network connectivity in balal - rajapuram road by building signal towers or free wifi connectivity. Otherwise we will protest against these.
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                    G
                    Gauri Khandekar
                    from Mumbai, Maharashtra
                    May 30, 2019
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                    Hi,

                    I got a call from this number saying that the person is calling from icici bank. This person has taken my contact number from consumer complaint site only.

                    "[protected]" is calling and asking for card details.

                    Please stop mobile service to this number. It is disgusting and ridiculous. This person can make number of frauds by asking bank card details.

                    [protected]

                    Thanks.
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                    Today call list
                    my land line number 2223060,
                    LMD.Colony, Thimmapur mandal, district. karimnagar.
                    today i.e. calls list we want.
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                      L
                      Lipi Gandhi
                      from Ahmedabad, Gujarat
                      May 29, 2019
                      Resolved
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                      Resolved

                      Address: Bharuch, Gujarat, 392015

                      I had closed my BSNL Landline number 225444 on June'18 and it has been almost a year and yet I still haven't received the deposit amount.
                      I tried to call customer care many times regarding this but it's like they didn't even care to look about it.
                      It has been a long time and now I need by security deposit back. Do as fast as possible otherwise I am filing a complain in consumer forum
                      Aug 7, 2021
                      Complaint marked as Resolved 
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                        T
                        tintingungun
                        from Kolkata, West Bengal
                        May 29, 2019
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                        Address: Barrackpore, 743144

                        To
                        The account officer (Tr)
                        Bharat sanchar nigam ltd.
                        Barrackpore

                        Sub-rent rebate against telephone no[protected]
                        Including broadband for the period of 30/4/2019 to 26/5/2019

                        Sir,
                        This is to inform that my telephone no[protected] under barrackpore telephone exchange was out of order including broadband service from 30th apr 2019 to 26/05/19. Docket no-[protected] on 30 april 2019. Then i personnaly visited to telephone exchange also.

                        I'm requesting for rent rebate for that period or adjust in the next tel bill.

                        So, i therefore, pray that you would be kind enough to take necessary steps to exempt me from monthly rental of my telephone including broadband for that period only,

                        Expecting your kind co-operation.

                        Thanking you.
                        Yours faithfully,
                        Tarun mondal
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                          K
                          Kiran Kumar Devarkonda
                          from Noida, Uttar Pradesh
                          May 27, 2019
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                          no signal as soon as you enter inside building

                          Address: Vasista Residency, Behind ICICI Bank, Uttarahalli, 560061

                          Network is pathetic in my apartment every time when i need to call I need to run out of building, please check & improve the network in this area.

                          I am not even getting a incoming call from other, says out of coverage area to the caller who calls me.

                          tried to call the customer care, but no use. need to improve your service to keep the customer,...
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                          Nirajsinha70
                          from Delhi, Delhi
                          May 27, 2019
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                          Address: Varanasi, Uttar Pradesh, 221002

                          To,
                          The d. G. M bsnl
                          Varanasi
                          Dear sir,
                          I have lost my mobile during transit somewhere in jamshedpur, jharkhand having mobile number [protected]. Number is issued in the name of abhay kumar sinha, address - c-33/211-3, chandua chhittupur, varanasi. Id proof is attached herewith, please go through it.

                          Regards,
                          Abhay kumar sinha
                          [protected], [protected]
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                            Shivam Hajare
                            from Chandrapur, Maharashtra
                            May 26, 2019
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                            Address: Near court MIDC Road, complex area gadchirli., Gadchiroli, Maharashtra, 442605
                            Website: consumer complaints.in

                            Dear sir,
                            My bsnl 3g speed is very low. Getting 40kb/sec. The network is full in my area. Getting 1.5 gb /day but can't use 10% also because of low speed. Please increase the speed soon. A 240p youtube also buffers for long time.

                            Some, some time only i get good speed. Can see a youtube without buffer at good quality. Otherwise the speed is in zero point something. I think the 3g at gives 100 kb/sec. For a 400 movie download it takes 2 hours. Please increase the speed within some hours otherwise i will not subscribe for the data plans because of the speed.

                            Or give me any solution.
                            +3 photos
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                              tintingungun
                              from Kolkata, West Bengal
                              May 29, 2019
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                              Address: Ichapur -Golapbagan, 743144

                              My Tel N[protected], Since 30/4/2019 Broad Band out of service.I have reported this matter, Complain no/Docket No-[protected] on 30 April 2019.but no response from BSNL. Then personnaly visited to BSNL barrackpore office, they told no technician available to repair the Tel Line. Last one month I'm facing big problem.

                              If they are unable to solve promlem they can reduce/Refund my monthle Tel Bill.
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                K
                                Ketineni Gopal
                                from Hyderabad, Telangana
                                May 23, 2019
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                                Address: 410, Diamond Estate, 7 th Block, Road No- 5, CBCID Colony, Hyderabad, Telangana, 500085

                                Non refund of bsnl landline deposit

                                1 review
                                410, diamond estates, 7th block, road no 5, cbcid colony, hydrogen, hyderabad, hyderabad district, andhra pradesh, india
                                Ke ketineni gopal on may 8, 2019
                                Mark as resolved

                                Sir, i have disconnected my bsnl landline in august 2017 with phone number [protected], with account no.[protected]. So far i haven't recieved my landline deposit which was paid on 5-5-1999 vide bsnl - hyderabad receipt no.99038757 dated[protected] hence i request you to arrange my deposit refund order.
                                Thanking you sir k. Gopal, contact phone no.[protected]
                                Mail id - [protected]@gmail.com
                                Contact information
                                Company:k gopal
                                410, diamond estates, 7th block, road no 5, cbcid colony, hydrogen, hyderabad
                                Hyderabad district
                                Andhra pradesh
                                India
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                May 23, 2019
                                Updated by Ketineni Gopal
                                Sir
                                I have not yet received my BSNL Deposit Refund.so far. So kindly instruct to BSNl to Refund the Deposit amount.
                                Thanking you
                                K Gopal
                                Tried to Port my BSNL number by sending SMS to 1900 and it's failed multiple Times. Did call up the BSNL customer care 1503 but that's not helping.

                                non refund of bsnl landline deposit - Comment #3443134 - Image #0
                                Please close my BSNL No[protected] due Every months, there is issue with BSNL network and no proper services, infact very bad services, whenever i make complaint, upto 15 days, there is no solution, i dont understand why i keeping this services, so kindly do as early as possible.

                                zeel shah
                                From one week my internet connection is not work properly .. I want to correct it
                                Sir,
                                Please i'm problem is outgoing call locked, please unlocked my telephone outgoing call, my number is[protected]
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                                  V
                                  vkayatn
                                  from Hyderabad, Telangana
                                  May 22, 2019
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                                  Dear sir/madam
                                  I have taken mnp from idea to bsnl for my mobile numbers used by my family members including mother, wife, girl child etc
                                  I requested for dnd for all numbers but its so sad to note bsnl being government company does not respect the trai regulation to stop unsolicited dirty sms sent by rogues and dirty minded people
                                  Iam fed up with the negligency by bsnl
                                  I tried to stop sms using dnd stop messages of all kinds but still i get these messages, i tried to use third party blocking apps but they too are infiltrated
                                  Why bsnl is so pathetic towards its customers
                                  I request your kindself to look into the matter and help me and all other bsnl prepaid postpaid moblie phone users from dirty cheap and unwanted sms, phone calls
                                  Thank you
                                  Best regards
                                  Vijay kumar
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                  My sim card no. [protected] is stolen on 26th may 2019 at 11:30 from the model town park fatehabad, haryana please temporary block my sim number .
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                                    Rajesh Ranghera
                                    from Jalandhar, Punjab
                                    May 21, 2019
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                                    Address: Tahsil Road, Gurgaon, Haryana, 122506

                                    Hi,

                                    This complaint is regarding the phone[protected] in the name of mr. Vimal verma, chief editor chaturdisha times, regional office, farukhnagar, tahsil road.

                                    This is bit urgent as line is dead since last 3 days which is hampering business and make it difficult minuit by minuit. Called the farrukhnagar exchange nad their technician by could not get any kind of help. Would you mind to rectify the issue and fix the line. Timely action would be appropriated. Thank you.

                                    Sub-editor
                                    Rajesh ranga
                                    [protected]
                                    Chief editor
                                    Vimal verma
                                    [protected]
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                    My mobile phone along with bsnl sim no [protected] Suddenly lost at lahori gate amritsir

                                    line is dead - Comment #3438323 - Image #0
                                    line is dead - Comment #3438323 - Image #1
                                    line is dead - Comment #3438323 - Image #2
                                    Sir our place no network...
                                    Very problem.
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                                      subirkumarmitra
                                      from Ranchi, Jharkhand
                                      May 20, 2019
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                                      Address: 1/4F, N.L.Goswami street, pin 712201, Hooghly, West Bengal, 712201

                                      I had surrendered my land line no.[protected] and did all necessary formalities. My application for credit of refund amount was received by bsnl office of aotr, serampore on 01/09/2018.
                                      Unfortunately till now the refund amount has not been credited to my bank a/c (The details of which was mentioned in my application)
                                      Please arrange to do the same and inform back to me the present status.
                                      Regards.
                                      Subir kumar mitra
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                      Today I got this message "Thanks for Subscribing for the service video5(57111) you have been charged Rs 5.0 successfully AND your service will be delivered shortly." But I didn't subscribe to any such services. No proper response from customer care.
                                      I would like to cancel my landline connection from June 2019 (1st of June)my ac no [protected] and my tel ni is[protected]. Kindly note my complaint and solve it’s very fast as soon as possible.
                                      Thanks.

                                      non refund of security - Comment #3440937 - Image #0
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