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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Updated: Mar 29, 2026
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 148

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W
wonder alex
from Eluru, Andhra Pradesh
Jun 11, 2019
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Address: b-3,65 HUDA Colony,Chandanagar, 500050

This is to bring to your kind notice that my Telephone bill is over charged since two months.My Land line number is 23030420.I was getting a monthly bill upto Rs.350/- since many years.You can check my bill history..Since last month to my surprise the bill has shot up to Rs.877/-

Hence I request you to rectify billing error and refund the over charged amount or adjust it in the coming months.
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
Non receipt of deposit amount (Land line & Mobile ) even after 6 months of giving disconnection form (LAND NO:[protected]MOB :[protected](CHANGED FROM POST PAID TO PREPAID)
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    Akagra Mandloi
    from Noida, Uttar Pradesh
    Jun 9, 2019
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    Address: Tanki chourahe near hanuman mandir, Shajapur, Madhya Pradesh, 465001

    Hello sir
    Iam writing these letter to regards that infront of my shop there is one dp build of landline due to these I problem faces that my custom.er can't come to my shop and due to these my shop is not fully shown
    So sir I request you to please change the dp direction. Aur place dp to other place ao such that I can do my business my properly as I have my family for there fulfill
    I humble request you to please change the dp place
    Thank you
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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      D
      dhimansankha
      from Kolkata, West Bengal
      Jun 8, 2019
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      I am useing landline of bsnl(calcutta telephones) more than 20 years.last one month my landline not working(dead). on 7th may 2019 i had been lodge a docket (no. [protected]), but 1st june 2019 i received amessage on my mobile that my complaint has been resolved.butthe problem still persists, so further i lodged a docket ([protected]) through your customer care exicutive on 2nd june 2019. yesterday i received a message that june 2019 bill has been generated and amount is rs. 352.
      so i request you immediately resolve my complaint and waive the last telephone bill.
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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        S
        Srikanth Shalivahana
        from Delhi, Delhi
        Jun 7, 2019
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        Address: H no. 2-27 habibullaguda maheswaram rangareddy, Rangareddy, Andhra Pradesh, 509325

        Dear trai,

        I am a videocon d2h user with customer[protected] Since from last 2& 3month, i am facing signal problem. Error code ( your art cord not inserted properly please remove and clean )

        Fresh incident is regarding my d2h every time after switch on d2h 5 are 10 mis error code coming your smart cord not inserted properly please remove and clean it's coming last month since onwards when I'm paying money to F2H service including all taxis then way your not providing service I'm complied so many times but is no response also Again i have complained to their email id'[protected]@d2h.com, albert. [protected]@dishd2h.com (Nodal officer), [protected]@d2h.com, anil. [protected]@d2h.com but to which they are not replying. These kind of issues happened in the month of april

        As it's happening frequently i request you to intervene & provide resolution. Lodging complaints again & again isn't feasible with videocon d2h. They keep our call on hold for mammoth duration (30 min). Sometimes call gets disconnected & they don't bother to call back. If we write email, they simply avoid to reply it.

        Now i am so furious, that i even don't want to use their services but unfortunately i have invested money in buying their useless products. I want my money back for the investment done on their set top box & umbrella.

        I hope needful action will be initiated from your end & strict action will be taken against videocon d2h.
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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          S
          santvivek
          from Mumbai, Maharashtra
          Jun 7, 2019
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          All of a sudden Bsnl has blocked my account that was recharged on 26th Apr with the validity up to 7th Aug,
          sometimes they ask to do additional recharge of PV36, but their is no such option on their portal, at the next moment they ask me to do additional recharge of some other amount, neither the customer care is reachable nor the authorities are replying with satisfactory answers to any of the emails,
          This is frustrating, just to use the services we have already paid for we are asked to do additional recharge,
          In the acknowledgement sms validity date is clearly mentioned, everytime they give a new docket number but no resolution
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
          Jun 08, 2019
          Updated by santvivek
          I have sent several emails to the higher authorities of Bsnl, everytime they give a new docket number but no resolution, nor they can explain why additional recharge needs to be done, Instead of providing the services for what I have paid Bsnl is offering free tunes
          Following sms's are sent from Bsnl

          SMS 1
          Thanks for Recharging @Rs399.
          Aapmo milti hai FREE BSNL tune! Dial
          Kijiye 56700 (TOLLFREE) aur ROZ SET
          kijiye FREE mein unlimited Tunes!!

          SMS2
          Dear USer. AS per your consent pack
          prbtstv399 parent is billed with
          Rs 0 successfully for 74 days.
          To unsubscribe send UNSUB to 155223
          Regards

          SMS3
          Dear USer. AS per your consent
          pack prbtstv399 child is billed with
          Rs 0 successfully for 74 days.
          To unsubscribe send UNSUB to 155223

          Following docket nos. have been given until now, but no resolution
          BSNL/HQ/2019/EM-19967
          BSNL/HQ/2019/EM-19882
          BSNL/HQ/2019/EM-20175
          BSNL/HQ/2019/EM-20390
          BSNL/HQ/2019/EM-20405
          BSNL/HQ/2019/EM-20547.
          BSNL/HQ/2019/EM-20628
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            K
            Katara Rama Kant
            from Sangrur, Punjab
            Jun 7, 2019
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            unwanted msg

            Address: BSNL office geeta bhawan Road,sunam, Sangrur, Punjab, 148028

            Dear Sir,
            My mobile phone number is [protected]]. I am daily getting 3 to 4 unwanted SMS . I am not interested in these kind of offers. But at the same time I want to get another messages.
            Message is like BP 650500_
            Night Party hot videos of Sxxy Girls in Pattaya Las Vegas
            http://nz.filmihitz.in/BsNl/cwN/vd_c.jsp?p=boh[protected]eC
            Pl stop its...
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            M
            mathew joseph
            from Thiruvananthapuram, Kerala
            Jun 7, 2019
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            Resolved

            Address: MRA 51, Mukkalackal, Kazhakuttom, Thiruvananthapuram, Kerala, 0471

            While running back to Trivandrum from Velankanni, on 2-6-19 morning the right rear tyre blast on East cost high way which is a very smooth and clean road. The tyre is 16" Apollo make. My vehicle has completed below 8000 km and purchased in July 2017. At the time of purchase I have pointed out the tyre blast issue of Crysta and the company people told that it was because of 17" tyre and they have modified the same with 16" and the issue was resolved.
            However Crysta is still showing the tyre blast problem. The tyre was with correct air pressure and looks like new. The road was very clean and driving speed was 100-110km/ hr. I am very much convinced that it was not because of any extetnal factors like stone, nail, rough road etc.
            The company service people inspected the tyre and sent the photos to Apollo's opinion. Now Apollo says a diplomatic answer that it is happened due to the running with low tyre pressure ! I am a Scientist Engineer working in ISRO Trivandrum. My ph no. [protected].
            Still the blasted tyre is with Toyota and waiting for their decision
            Jun 7, 2019
            Complaint marked as Resolved 
            Wrongly plsced
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
            Jun 07, 2019
            Updated by mathew joseph
            Wrongly placed
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              S
              from Delhi, Delhi
              Jun 6, 2019
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              Address: O/o GM TD BSNL Hamirpur (HP), Hamirpur, Himachal Pradesh, 177001

              My application sequence no is MT027377 and my fee got deducted twice as per detail given in the attachement

              First payment detail----
              Transaction Date & Time [protected]:37:00 AM
              Merchant Transaction Reference No. MT02737720190125113714291
              Atom Transaction Reference No. [protected]
              Payment Mode Net Banking
              Bank Name ICICI Bank
              Amount 2200.00
              Customer Name Customer
              Customer Email Id [protected]@gmail.com
              Transaction Status Success

              2nd Payment detail for same application ------

              Transaction Date & Time [protected]:10:10 PM
              Merchant Transaction Reference No. MT02737720190125121032378
              Atom Transaction Reference No. [protected]
              Payment Mode Net Banking
              Bank Name ICICI Bank
              Amount 2200.00
              Customer Name Customer
              Customer Email Id [protected]@gmail.com

              Transaction Status Success

              So kindly refund Rs 2200. to my account
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                P
                piyal taru bhattacharya
                from Nagar, Rajasthan
                Jun 5, 2019
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                Address: Q-198, RBI Staff Qtrs, Kilpauk, Chennai, Tamil Nadu, 600010

                Landline is not working. Lodged complaint on 01.06.2019. Docket no.[protected]. Call assigned to mr anbalagan, mobile no.[protected]. No response. Each time this person is assigned call but he never turns up. Each time i have to personally request somebody to get the line ok.
                Earlier also i have lodged complaint here, but all in vain. This time i want some solutions for it.

                My alternate mobile no.[protected]
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                  A
                  agentred
                  from Edakkulam, Kerala
                  Jun 5, 2019
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                  I received a call from this number [protected] following which i got an sms from 57171 saying that they've deducted money from me for 60 days.

                  I have been receiving messages like this for quite some time and i am thoroughly fed up with this nonsense.

                  I urge you to take strict action against any service/telemarketer/company/individual/robocall or i will take this up to the consumer court!
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                    R
                    Revsnth
                    from Visakhapatnam, Andhra Pradesh
                    Jun 4, 2019
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                    Address: Somustreet, Kothapet, Guntur, Andhra Pradesh, 522001
                    Website: Bsnl

                    Respect sir/madam
                    my name is p v pavani
                    my bsnl mobile no--[protected]
                    ia calling from guntur dst
                    ( andhra pradesh )
                    recently 1 month before i had recharge 666 sixer offer on my bsnl sim
                    from recharge onwards my bsnl sim internet is so slowly on using 2g / 3g network mode only
                    so many times i given complaint to bsnl customer care
                    but problem not solved & they r telling we will sent gprs internet service message & save settings & open ur problem will solve
                    but no use & recently from 3 days there is no incoming & outgoing on my sim
                    today also we have raised a complaint to bsnl care same process they r telling but no use
                    to whom can we to given a complaint raise on my no
                    please solve my problem asap

                    ... Thanking u
                    sirr/madam
                    p.V pavani
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                      krishna Negi Demo
                      from Mumbai, Maharashtra
                      Jun 3, 2019
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                      Address: village pangi teh kalpa kinnaur hp

                      Sir my name is ranvir singh village pangi teh kalpa kinnaur himachal pradesh plese give my number call detail my phone is lost and some one use my number plz give me my call detail of my number .
                      number is [protected]
                      [protected]@gmail.com.
                      i shall be thanful to you. please sir urgent to me m data is on my phone and it is so useful to me ..my work is pending without my phone and number .please give me my call history ..of all call history .i shall be thankful to you.
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                      Landline number not in service last 4 days, please provide a complete service.
                      I have lost my mobile and somebody is misusing that sim. I have filed an FIR with Police Station New Shimla. I request to block the sim and issue me new sim at my new address.
                      As i am out of india for around 8 months my bsnl sim automatically deactivated. How can i activate the sim. The sim shows no service and i want to fix it as soon as possible. Is it possible to fix it from outside india.
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                        shreemm
                        from Gurgaon, Haryana
                        Jun 3, 2019
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                        Address: c/o Mandawa Haveli, sansar Chardra Road, jaipur, 302020

                        Dear sir,

                        I surrendered my broadband connection with jaipur pb exchange on 5th april 2018 but, my security amount rs.2549.37 has not yet refunded.

                        May i request to arrange refund of my security immediately, on the address mentioned in application form. Ie mahesh kumar vijay, 15 krishna vihar vistar golyawas road m new sanganer road, mansarower, jaipur

                        Thanking you

                        Mahesh kumar vijay
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                          Arun Matthew
                          from Mumbai, Maharashtra
                          Jun 3, 2019
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                          Address: Kanjiramvila house .maranadu 691505, 0474

                          Sir
                          Last two months my net is not connected and same bill amount coming.. Many times i was complaining but they are not responding. I don't know how can i resolve my problem. Technicians coming repairing after one hour it will lost.. They are saying cable problem but my neighbors getting the connection and they are using everyday. For ielts exam i took this modem connection. But i can't use properly for connection problems. My exchange irumpanangadu. They are not taking the telephone also. I don't know what they are doing. Pls give a good feedback.
                          Thank you
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                          I tried to contact bsnl customer care andhra region with phone number [protected] ..but it is not working.. pls provide me working customer number
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                            manodmec5
                            from Sivagiri, Tamil Nadu
                            Jun 2, 2019
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                            Address: 256/2A6 GNT Road,munusamy Nagar,, Opposite SDK hospital,, 601201

                            Very worst network i am fall down unfortunately by my friends idea to change my jio network to bsnl network by porting last week, today i had signal from bsnl sim card but gprs not working and 3g signal also not came so i willing to change my old network please consider. I hear bsnl is the best network but i am first time very very hungry in this issue. No 3g signal strength no gprs connection what can i do
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                            Landline No.[protected] is out of order since 15.05.2019. Complaint lodged vide Docket No.[protected] on 16.05.2019. Grievance Registration No, KOL/CO/20192386 also.
                            No action is taken from BSNL till date. I am in great trouble, I like to surrender my above phone for non complacence by BSNL.
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                              goldking77
                              from Coimbatore, Tamil Nadu
                              Jun 2, 2019
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                              Address: sulur, Coimbatore, Tamil Nadu

                              Dear sir/madam,
                              My phone is not working from 25.05.2019.
                              Made a compaint on 26.05 (Docket no.[protected]. They closed it on 27.05 without anyone coming to my place to correct it.

                              After waitng unsuccessfully for 2 more days hoping someone would come, i made another complaint (Doc no[protected]n 29.05
                              And as usual they closed it on 31.05. No one came this time also.

                              I have made a complaint 3rd time (No[protected] on 1.06.19 and it is pending till now.

                              Is there any use in this system of complaining as they close the complaint without attending to the fault. But i receive perfectly messages about phone bill and that too daily after pay by date.

                              Hope bsnl would improve service also to its customers.
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                pavansai kodanda
                                from Hyderabad, Telangana
                                Jun 2, 2019
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                                Address: Hyderabad, Telangana, 500050

                                Date: 02.06.2019
                                To
                                The chief engineer,
                                Hmws&s board
                                Hyderabad,
                                Telangana.

                                Dear sir,

                                Sub: drainage complaint

                                I am the resident of flat no.142, friends colony, in front of over head water tank, lane no.2,
                                Hyderabad-500050.
                                I would like to inform you that in my area regularly drainages are blocking
                                Near to the manwhole, which leads to viral fever and unhealthy as well as we are unable to move on the street.

                                Please inform the ghmc people to take the dust from each and every lane of the community and repair the damage drainage pipe near to the manwhole.

                                I sincerely request to take the matter as urgent and please finished it on war foot.
                                Thanking you,
                                Yours faithfully,
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                  niz king
                                  from Mumbai, Maharashtra
                                  Jun 1, 2019
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                                  Address: Virajpet

                                  Hi
                                  My usd code is 08274
                                  Contact number is [protected]
                                  I'm from virajpet, kodagu, karnataka

                                  My land-line phone died last 3 month
                                  Helpline or lineman not responding
                                  Bsnl central government
                                  That's y u people doing like this
                                  At least talk properly
                                  Service important to costumers
                                  Tecnician also behavior not good
                                  His cell number not working
                                  Office people not lifting call
                                  I'm totally confused
                                  Please help me......
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                    Thomas Kunnapallil
                                    from Mattanur, Kerala
                                    May 31, 2019
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                                    Address: 671533

                                    There is no network connectivity in my area for so many years. As there is no signal inside and outside my home and surroundings if there is an urgent calls we couldnt get it. We are missing a lot of informations by his problem. There is a bsnl tower which is situated far away a lot... Please ensure network connectivity in balal - rajapuram road by building signal towers or free wifi connectivity. Otherwise we will protest against these.
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                      Gauri Khandekar
                                      from Mumbai, Maharashtra
                                      May 30, 2019
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                                      Hi,

                                      I got a call from this number saying that the person is calling from icici bank. This person has taken my contact number from consumer complaint site only.

                                      "[protected]" is calling and asking for card details.

                                      Please stop mobile service to this number. It is disgusting and ridiculous. This person can make number of frauds by asking bank card details.

                                      [protected]

                                      Thanks.
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                      Today call list
                                      my land line number 2223060,
                                      LMD.Colony, Thimmapur mandal, district. karimnagar.
                                      today i.e. calls list we want.
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