Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Already i have made complaints bearing Docket no KRK/CO/2019/6549
Broad band is dead from past 15 days continuously[protected] and also every month week ends it turns off if i complaint trying nos 1500/1504 it tell complaint work is in progress from past six months could not able to register complaints on line if i call JTO no[protected] ask to call service provider [protected] no response if i call DGM[protected] no Response....

Landline telephone number [protected]surrendered and disconnected from 2nd August 2018and refund of security deposit not received though eight months passed.pl arrange refund at earliest by transferring into my sbi account or through cheque to my address. Continuously I am in touch with AO bsnl but could not getting proper reply
Pl arrange refund early....

Telephone no.[protected],
Customer ID [protected],
Account no.[protected].
Residential Address _- Triveni Niwas, Manthale Nagar, Latur Pin 413512
My residential telephone was disconnected.
Last telephone bill i was received for the month was May 1995 and i paid it online.
BSNL should refund me Advance deposit Rs2000/- which was deposited on December 14, 1995.
Instead that i received Advance...

I am a bsnl consumer my brod band phone no [protected] which bb line not counet 3 month but phone raining whene i call my land phone by my mobile anather personuse take this line. My plane is unlimited i pay rs700/-pm. I pay per month but not use thise internet line (Un use amount 687 x 3) can he refund my amount? So i desaid i disconnect this line i go bsnl office but they not received my letter and other document 25/04/2019 they received...

There is network issues in data browsing and surfing.
There is no network i have complain in daily for this continues 7 days.
When call to customer regarding this problem there always said first recharge your data packages.
And there always behavior very ruled regarding this.
And when i send msg for port there also there are not reply...
There is very lots of customer which are migrate to other come company......

Even after repeated complaints you are frequently deducting rs 30 for voicechat. If this not stopped immediately and refund the deducted amount i have to discontinue with bsnl service. This why private service providers flourishing instead of bsnl. As you all are not attending or not taking this as a serious matter.

You can block this but you all do not take the pain to do so. This is why govt sector are at losses. Customers...

Rs. 5 has been deducted from my number for 4 times (Totally rs.5) as i was subscribed for service video 5 (57111). Well i am not using that service. So, kindly remove that subscription.
Date of incident : ever week
The message is from bt-bsnlcg.
I called more than 100 times in costomer care but no use.
Also kindly refund.
The message says "thanks for subscribing for the service video5 (57111) you have been...

Rs. 5 has been deducted from my number every week. I am not using that service. So, kindly remove that subscription.
Date of incident : march 12, 15, 20, 27
The message is from bt-bsnlcg.
Also kindly refund.
The message says "thanks for subscribing for the service video5 (57111) you have been charged rs 5.0 successfully and your service will be delivered shortly."
Later some and a link came....

Dear sir/madam,

I have been using bsnl broadband & landline connection for many years as we are shifting to other services and we don’t want to continue the service, so we would request you to permanently disconnect and discontinue my existing bsnl broadband connection.

My details have been provided below.

Full name: manoj sharma
Mobile number:[protected]
Address:#1323 sector-25...

Dear sir,

We as avantari technologies pvt ltd, having the bsnl landline connection in our office having the landline phone number as[protected]
But, in the telephone bill, the company name is printing as avantari medical technologies pvt ltd

Since the name of our company is not correct in the bill we are not able use this as our address proof.

So, please help me in sorting out these...

I have been using my mobile number for past 09 years plus. Yesterday I received last call on that no around 2 pm O'clock. Today my wife called me then he came to know my number is allocated to some one else. My point is how you can allocate my active number to some one else? This number is update in all my bank accounts, demat, pan detail, aadhaar account. My privacy is at risk as all the sms (Verification code, otp, urn) still goes to this...

Our phone number is[protected]. If we call from any number, ringtone heard by us caller, but at home it is mute
No response after we complained in person at rajajinagar bengaluru customer care centre opp. Navrang theatre. No person visited to help.
Next what todo. Many months we have been paying through this cellphone, registered with them and they send demands to this no. [protected]. They link this to bsnl [protected]
What...

Sir,
I am b ramesh kumar, ramesh bhavan, aruvikkarai post, my phone no is[protected], but, up to last month i received my landline bill against my teleno is diwakara vilasam, so i request you to change my address on my billing address is ramesh bhavan in place of diwakara vilasam, rest of the address and tele details are correct,
I shall be ever grateful to you...

I am getting otp messages from 57171 and giving me an otp.
I didnt subscribe to any service at all. But this number 57171 sending messages frequently and that too money is deducted from my account. I am charged 5 rupees for this. This has occurred nearly 5 times. I dont know what happening there.
Please kindly stop these unwanted messages.
Please look after this seriously, as so many are getting these messages
Thank...

Thanks for subscribing for the service video5 (57111) you have been charged rs 5.0 successfully and your service will be delivered shortly.

And then i have received these kinds of message frequently...

otp for midnight movies 30 is xxxxx http://bsnlsouth.netxcell.com:6767/webwap2/cg/otp? Otp=1&q=2lkgjft3liaopv7uotvy0f06pvpvvldva20xyyg4k6jryqtstmx2tbzsnxb2pvy6hd8dr9jb...⇄

I surrendered my land line Tele No[protected] in feb 2015. On surrendering I submitted an application regarding the place where to post the refund and I gave my home address in vindhya nagar distt singrauli . After few months when I enquired about my refund, BSNL replied that account officer MR. VERMA been transfer from waidhan office, and they've already despatched it to my PREVIOUS BILLING ADDRESS.but till date I have not reced any cheque...

Ll telephone number[protected] surrendered and disconnected from 2nd august 2018and refund of security deposit not received though eight months passed. Pl arrange refund at earliest by transferring into my sbi account or through cheque to my address. I am pursuing the matter with bsnl officials continuously from last six months at nagpur. But could not getting proper response. So early action is appreciated....

Respected sir,
I am having bsnl mobile sim [protected]. Constant charging for gprs usage (Which i never knowingly requested) is happening during recent days. My requirement is that all facilities except call and message options are to be get cancelled. Other methods like contacting customer care services over phone were not successful. Kindly inform / instruct me the following

1. What for i am being charged in the name...

I surrendered my landline bsnl phone no 25941997 on 25/08/2018. My deposit has not been credited to my account till date even after lapse of 8 months. I visited the office several times and met the concerned accounts officer but nothing has been done so far to resolve this issue. See i am 77 years old and therefore it is not possible to visit the office frequently.
I therefore request you to please look into this matter and instruct...

Hi, my internet is not working for last 2 month, for last 1 month its completely down. I tried calling the support guys unfortunately no one is responding. Even i tried to register via online, but it says my "my landline details are incorrect". I pay all my charges via bsnl portal and the same portal is not allowing to raise a complaint. Also when i took the connection they promised me a modem with power backup, unfortunately from the day...