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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Updated: Dec 5, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 150

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G
Gumia Branch
from Mumbai, Maharashtra
May 14, 2019
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Address: Post Office More Gomia, Bokaro, Jharkhand, 829111

The bsnl service in this area is worst. Always link is down. We are very upset due to bad service provided by your office.
The local official is also not supporting properly. After calling to them, the link has up for a while and again get it down. We request you to look into the matter and try to resolve the link failure issue of our bank.
Regards
Bank of baroda
Gomia branch
M. [protected]
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
Sir my landline is dead since ten days
i have complaint on 198 but not solved
please solve it there is no diling tone
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    Jai Jeev
    from Chennai, Tamil Nadu
    May 13, 2019
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    Address: Thiruvananthapuram, Kerala, 695027
    Website: portal.bsnl.in

    Sir,

    I have done a dilkhollebolstv_349, stv recharge of amount rs.349/- for mobile number [protected] through bsnl portal.

    I choose internet banking for the payment mode and billdesk as payment gateway.

    At the end of payment it says billdesk gateway error and the stv offer has not been credited to the corresponding mobile number.

    But the amount rs.349/- has been deducted from my bank account.

    So please look into this issue and refund me the amount.

    Please find the below details for your reference

    1) payment method : internet banking - hdfc netbanking

    2) transactionid : qhdf[protected]

    3) payment gateway : bsnl billdesk

    4) transaction date : 14 may 2019
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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      Chahat Mangla
      from Mumbai, Maharashtra
      May 13, 2019
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      As my mobile phone is lost and i want to get block my bsnl sim card the phone and when i called to the customer care they told me to reach to the customer centre along with fir copy but i am unable to do that... Please help in that case to block my number so nobody can misuse it. My bsnl number is [protected]
      My personal number is [protected] for any resistance
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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        B
        Bhaskar1997
        from Pune, Maharashtra
        May 12, 2019
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        Address: Kolkata, West Bengal, 700020

        I need to view my incoming call details on 12th May 2019. I'm many times tried to view my call list[protected] with the help of "bsnl self-care portal". Could not complete it. Kindly help me. Please process my complaint fastly. Thank you. If you need any details. Kindly contact to my email. "[protected]@gmail.com" this is also email id I registered in BSNL portal.
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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          R
          Raghavendra Srinath
          from Mumbai, Maharashtra
          May 12, 2019
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          Address: Bangalore, Karnataka, 560079

          For the past 15 minutes now, i have been trying to speak to a customer service representative from bsnl broadband customer service. A man answers my call and puts me on mute. I would like you to take strong action against him for his apathetic behaviour towards me. Also, my broadband connection keeps failing recurrently. If this is not addressed, i will cancel my connection and switch to act broadband. I need to know what action you have taken against that person who is a shame for customer services!!!
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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            Sakil Rahman
            from Bihpuriagaon, Assam
            May 11, 2019
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            Address: Nizarapar Noonmati Guwahati, Kamrup Metropolitan, Assam, 781020

            Sir,
            Kindly send the details of call history list of all incoming & outgoing calls including sms of my bsnl prepaid sim no [protected] from 11.04.2019to till 10.05.2019, where as iam working in malaysia i want to know secretly about the call details without informing any of them because this sim card belongs to me just i want to check, kindly help me to guide my relatives in better way status.
            Thanks
            Ahmed
            Name - sakilur rahman
            Email id - [protected]@gmail.com
            Alternative no - [protected]
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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              Bhasker Gupta
              from Muzaffarpur, Bihar
              May 10, 2019
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              Address: 201,Annoda Niketan Apartment,, North Office para, Doranda, Ranchi, Jharkhand, 834002

              Dear sir/ madam,
              It may be mentioned you that bsnl tower has been installed in our building (Annoda niketan apartment, near st. Anthony school, north office para, doranda ranchi. Site name g. S colony bts site).
              The monthly rent is due since october, 2018.
              It is requested that payment may be initiated at early date.
              It may be noted that all particulars like bank account details etc related to payment has been submitted.
              Thanks and regards,
              Atanu gupta
              (Secretary)
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
              From past 6month BSNL tower rent has not paid located in rajajinagar agar Bangalore
              From past for 8 months BSNL tower rent has not paid in located Arasur, chengalpattu

              Tower oner B.thatchanamoorthi
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                A
                Ashimendu Bose
                from Kolkata, West Bengal
                May 10, 2019
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                Address: Howrah, West Bengal, 033

                I have made several dockets for my broadband[protected] problem but all in vain. Every week i have to make docket twice. They always visit my premises to check the line but nothing is solved till date. After there checking my broadband works for a day hardly again the same problem arises. My last docket i made was 2 week earlier till date nothing was resolved.
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                  S
                  susantamajumder
                  from Kolkata, West Bengal
                  May 9, 2019
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                  Address: Santinagar Balaka. Hridaypur. Kolkata 700127, 700127

                  I am susanta majumder living at santinagar balaka po. Hridaypur. I purchase a bsnl mobile sim on 30.04.2019 near saltlake vikas vaban by rs. 108.00 no. [protected]. Sim was active from 01.05.2019. But 09.05.2019 show the bsnl no. Not registerd. How can it possible. Sim is deactive. Outgoing and incoming call totally stop.
                  Dear sir i requested to you please solve my problem as soon as possible.
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                    Rajamani Raman Rajamani
                    from Bengaluru, Karnataka
                    May 9, 2019
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                    Address: 201,vinyas vijay apartment,bilekehally,, 560076

                    It is sad to inform that recharge of mobile is expensive. It is easy to recharge
                    Mobile within minutes online. But the amount is not credited to my mobile
                    Account. Last month i charged for rs 35 online. I do not know where the amount gone. Then i recharged for rs 65 online. I do not know where the amount gone.
                    Then i went to the bsnl office after verifying my mobile number
                    They informed me that the plan in my mobile number is not good and suggested that they will change the plan and asked me to remit rs 153 and i got the
                    Information rs 53 is credited to my account and rs 23.34 is credited to gst and
                    There is no information about the balance of rs 76.66 i have paid. Apart from gst
                    Amount we are remitting for every recharge there is some extra amount being
                    Debited
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                      A
                      abhishekbhatt3
                      from Mumbai, Maharashtra
                      May 8, 2019
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                      not able to send sms for porting to 1900

                      I have a working sim of bsnl. I need to port the number to a new sim as the older one is incompatible with me new phone.

                      While trying to send port to 1900 it says 'message sending failed' all the time. It seems they have intentionally blocked messaging to 1900 to stop customers from porting to new providers.

                      I have a working sim card with sufficient balance and everything. But due to this issue i can't port...
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                      C
                      Chandrashekhar khandelwal
                      from Mumbai, Maharashtra
                      May 8, 2019
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                      Address: Jaipur, Rajasthan

                      Sir,

                      My bill plan is 199/- broadband.
                      I received the land line bill of telephone no.[protected], for the month of 05/2019 for rs. 352.82, which increasing every month. The bill amount of last 4 months are as under:

                      May 2019- rs. 352.82
                      April-2019- rs. 280.49
                      March-2019- rs. 234.82
                      February 2019- rs. 223.02

                      As stated above, every month my bill amount is increasing whereas i opt 199/- broadband plan. Hence my bill should be 199+gst..
                      I also called your customer care but they have not given satisfactory reply.

                      Please look into the matter and take corrective action and send me revised bill after adjustment of increased amount of all previous bills.

                      Chandra shekhar khandelwal
                      73/149, manasarovar,
                      Jaipur. -302020.
                      Mobile no.-[protected]
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                      I have recharged for rs 65 to my mobile no [protected].
                      Balance operator ref.[protected].So far the amount is not credited to my
                      mobile balance account.My balance in my mobile shows only 0
                      There is a bsnl pole in my property and which is creating safety issues, I have already complained twice for removal of pole but no actions has been taken yet.

                      Kindly remove this pole immediately from my property
                      Sir
                      i had tried to unsubscribe my caller tune of BSNL services. but unfortunately i couldn't fulfill it. my phone number is [protected]. please help me to unsubscribe the caller tune
                      regards
                      jithin raj p
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                        S
                        Subrahmanyam G.V.
                        from Hyderabad, Telangana
                        May 8, 2019
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                        Address: Tarnaka, Secunderabad, Hyderabad, Telangana, 500007

                        After switching to fibre cable on 08.04 2019, i got a new no.29554087 and surrendered no.27174287. I received a bill for rs.1135 for march 2019 for 27174287, which i paid through sbi. Bsnl portal is now showing rs.1135 as due for april, when the number was not in use. Please cancel the bill and confirm. I have paid rs.117 to forward calls on 27174287 to 29554087. I have taken plan 777 and paid up for one year for 29554087.
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                        I have recharged for rs 65 for mobile no [protected].balance operator reference no [protected].It is more than four hours I am not getting the
                        balance into my mobile account
                        Rajamani Raman Rajamani's reply, May 2, 2019
                        I have recharged my mobile no 9019613969 today.the balance operator no is 1977260767.It is more than
                        four hours I am not getting the balance to my mobile account and I am not able to use my mobile for outgoing
                        calls
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                          chetan pattar
                          from Gokak, Karnataka
                          May 7, 2019
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                          no incoming or outgoing messages

                          Address: Koppal, Karnataka, 583227

                          I got the new 4g nano sim with exchange of micro sim number [protected] at bsnl office on 6th may and it got activated after 24 hrs.. Only incoming and outgoing calls are working.. No incoming sms and outgoing sms since then.. Upon enquiring they said wait for another 12 hrs.. But issues not resolved yet.. Kindly look into it and help me get my bsnl sim working. Thank you....
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                          Inderjeet Kaur Mann
                          from Rampura, Punjab
                          May 10, 2019
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                          Address: vpo-jai singh wala,bathinda, Bathinda, Punjab, 151001
                          Website: www.consumercomplaints.in

                          Please block my sim card because i lost my number before 2 months. my number is [protected].i have in doubt that someone use my this number so that is the reason behind it.please block my number .i really requesteted to you. thank you ...i did't know that is the reason behind it i cannot mention the exact date of my lost sim card.i only fill the information which i know.so please block my number...thanks
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                          please solve my problem as soon as possible.
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                            3
                            31st bn ssb
                            from Mumbai, Maharashtra
                            May 6, 2019
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                            Address: 31ST BATTALION SASHASTRA SEEMA BAL (MHA), Kokrajhar, Assam, 783360

                            Sir, very good morning. We are a regular customer of bsnl landline/ broada band at our location (Premises), but we are getting very poor service of bsnl since last 1 year. Several complaint has been lodged so far, but the condition are remained same. Therefore, i request u to kindly on priority basis solved the problem as soon as possible. The nos. Are as under-
                            [protected]Also broadband connection)
                            Landline only:-
                            [protected]
                            [protected]
                            [protected]
                            [protected]
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                            May 06, 2019
                            Updated by 31st bn ssb
                            Sir, very good morning. We are a regular customer of bsnl landline/ broada band at our location (premises), but we are getting very poor service of bsnl since last 1 year. Several complaint has been lodged so far, but the condition are remained same. Therefore, i request u to kindly on priority basis solved the problem as soon as possible. The nos. Are as under-
                            [protected] also broadband connection)
                            landline only:-
                            [protected]
                            [protected]
                            [protected]
                            [protected]
                            [protected] land line connection has been dis-connected on 01/03/2019but deposit amount is not yet refunded through I have attached my bank account details. Please confirm how lont it will require to settle one land line disconnected deposit re-payment.
                            I have recharged for rs 65 for my mobile no [protected].
                            balance operator ref.[protected]. So far the amount is not reflected to my
                            mobile balance.
                            I would like to disconnect my land line due to some personal matter.
                            My Bsnl landline no:[protected] Since we are not using that no. We have other connection we need only one connection.So Kindly do the necessary steps.
                            teresina's reply, May 2, 2019
                            I would like to disconnect Our BsnlLandline 04782874329 . Since 1 year we are not making any out going calls from this number we have other landline connection so we need only one connection. so many requesting letters we forward but no action abut this. kindly consider this do the action.
                            Thanking you
                            I dont get an information regarding incoming call details
                            Plz add song tu is tarah se meri zindagi main shamil hai, sung by Manhar Udhas, Movie Name- Aap to aise na the
                            Number damaged
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                              A
                              Alin Kiran
                              from Mumbai, Maharashtra
                              May 5, 2019
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                              Address: Dehradun, Uttarakhand, 248001

                              Recharge date : 03/05/2019 at 12:11:54 am with plan data_1098. This plan is supposed to have unlimited data with no speed restrictions however for the past 2 days i get around 1-2 gb of data and then the speed drops to around 80 kbps.

                              Had raised a complaint at customer care having docket number : 2e03610603 and 2e[protected]Only the lady at the customer care end would know why there were 2 complaints for a single issue by i digress) and a day later i received the message that both the dockets were closed indicating the issue is resolved but it wasn't.

                              Contacted customer care once again to confirm and the person informed me that the issue cannot be resolved without visiting the nearest bsnl office which is highly unlikely as i have to attend work and would have to take a day off to resolve the mess which has been no fault of mine.

                              Hoping that a resolution would be possible without actually having to visit the bsnl office.
                              (Have all the details of the transaction if required as well)
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                              I have a bsnl sim, and It have no range @ pallimukku near Kallayam.Please take nessory action immediatly.
                              Place
                              Muthoot valley
                              Pallimukku
                              Kallayam PO
                              TVM -43
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                                anjaney pratap
                                from Noida, Uttar Pradesh
                                May 5, 2019
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                                request shift/removal of pole

                                Address: A-161, Ayodhya Path (Near Hotel Lazeez), Shyam Nagar, Sodala, Jaipur, Jaipur, Rajasthan, 302019

                                Dear sir/madam,

                                This correspondence is to notify regarding a pole that has been causing mobility problems lately in my house. Request your kind consideration to shift/remove it at the earlist. Complete address is mentioned below along with photograph of the pole.

                                Address-
                                Mr. Santosh kumar sachan
                                Plot a-161, house name-durga badi, situated at ayodhya path, shyam nagar, sodala, jaipur-302019, rajasthanbr...
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                                Aryaveer Chauhan
                                from Patiala, Punjab
                                May 4, 2019
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                                My bsnl contact no. Is [protected]. I had done complaints on bsnl customer care, they raise docket number and they closed it without resolving issue after several calls of 3-4 days. Don't know from how long this problem is with my bsnl number. Also complaint done to cpgrams (Centralized public grievance redress and monitoring system) but from there also problem not closed yet.
                                My upi registration is not able to confirm because my sim is not able to send verification message. My any of bank account number is unable to access any upi apps since long time, suffering great loss due to such unresponsible telecom company.
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                  Sahita123@
                                  from Rajapalaiyam, Tamil Nadu
                                  May 4, 2019
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                                  Thanks for subscribing for the service video5 (57111) you have been charged rs 5.0 successfully and your service will be delivered shortly.
                                  Please stop the service my amount is getting deducted i have not subscribed any service but i am getting the above msg.
                                  Contacted costumer care but no result.
                                  Please stop this service on my number.
                                  By 23/4/2019 i am suffering please
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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