Bharat Sanchar Nigam [BSNL] Complaints & Reviews

It is sad to inform that recharge of mobile is expensive. It is easy to recharge
Mobile within minutes online. But the amount is not credited to my mobile
Account. Last month i charged for rs 35 online. I do not know where the amount gone. Then i recharged for rs 65 online. I do not know where the amount gone.
Then i went to the bsnl office after verifying my mobile number
They informed me that the plan in my mobile number is not good and suggested that they will change the plan and asked me to remit rs 153 and i got the
Information rs 53 is credited to my account and rs 23.34 is credited to gst and
There is no information about the balance of rs 76.66 i have paid. Apart from gst
Amount we are remitting for every recharge there is some extra amount being
Debited

I have a working sim of bsnl. I need to port the number to a new sim as the older one is incompatible with me new phone.

While trying to send port to 1900 it says 'message sending failed' all the time. It seems they have intentionally blocked messaging to 1900 to stop customers from porting to new providers.

I have a working sim card with sufficient balance and everything. But due to this issue i can't port...

Sir,

My bill plan is 199/- broadband.
I received the land line bill of telephone no.[protected], for the month of 05/2019 for rs. 352.82, which increasing every month. The bill amount of last 4 months are as under:

May 2019- rs. 352.82
April-2019- rs. 280.49
March-2019- rs. 234.82
February 2019- rs. 223.02

As stated above, every month my bill amount is increasing whereas i opt 199/- broadband plan. Hence my bill should be 199+gst..
I also called your customer care but they have not given satisfactory reply.

Please look into the matter and take corrective action and send me revised bill after adjustment of increased amount of all previous bills.

Chandra shekhar khandelwal
73/149, manasarovar,
Jaipur. -302020.
Mobile no.-[protected]

After switching to fibre cable on 08.04 2019, i got a new no.29554087 and surrendered no.27174287. I received a bill for rs.1135 for march 2019 for 27174287, which i paid through sbi. Bsnl portal is now showing rs.1135 as due for april, when the number was not in use. Please cancel the bill and confirm. I have paid rs.117 to forward calls on 27174287 to 29554087. I have taken plan 777 and paid up for one year for 29554087.

I got the new 4g nano sim with exchange of micro sim number [protected] at bsnl office on 6th may and it got activated after 24 hrs.. Only incoming and outgoing calls are working.. No incoming sms and outgoing sms since then.. Upon enquiring they said wait for another 12 hrs.. But issues not resolved yet.. Kindly look into it and help me get my bsnl sim working. Thank you....

Please block my sim card because i lost my number before 2 months. my number is [protected].i have in doubt that someone use my this number so that is the reason behind it.please block my number .i really requesteted to you. thank you ...i did't know that is the reason behind it i cannot mention the exact date of my lost sim card.i only fill the information which i know.so please block my number...thanks

Sir, very good morning. We are a regular customer of bsnl landline/ broada band at our location (Premises), but we are getting very poor service of bsnl since last 1 year. Several complaint has been lodged so far, but the condition are remained same. Therefore, i request u to kindly on priority basis solved the problem as soon as possible. The nos. Are as under-
[protected]Also broadband connection)
Landline only:-
[protected]
[protected]
[protected]
[protected]

Recharge date : 03/05/2019 at 12:11:54 am with plan data_1098. This plan is supposed to have unlimited data with no speed restrictions however for the past 2 days i get around 1-2 gb of data and then the speed drops to around 80 kbps.

Had raised a complaint at customer care having docket number : 2e03610603 and 2e[protected]Only the lady at the customer care end would know why there were 2 complaints for a single issue by i digress) and a day later i received the message that both the dockets were closed indicating the issue is resolved but it wasn't.

Contacted customer care once again to confirm and the person informed me that the issue cannot be resolved without visiting the nearest bsnl office which is highly unlikely as i have to attend work and would have to take a day off to resolve the mess which has been no fault of mine.

Hoping that a resolution would be possible without actually having to visit the bsnl office.
(Have all the details of the transaction if required as well)

Dear sir/madam,

This correspondence is to notify regarding a pole that has been causing mobility problems lately in my house. Request your kind consideration to shift/remove it at the earlist. Complete address is mentioned below along with photograph of the pole.

Address-
Mr. Santosh kumar sachan
Plot a-161, house name-durga badi, situated at ayodhya path, shyam nagar, sodala, jaipur-302019, rajasthanbr...

My bsnl contact no. Is [protected]. I had done complaints on bsnl customer care, they raise docket number and they closed it without resolving issue after several calls of 3-4 days. Don't know from how long this problem is with my bsnl number. Also complaint done to cpgrams (Centralized public grievance redress and monitoring system) but from there also problem not closed yet.
My upi registration is not able to confirm because my sim is not able to send verification message. My any of bank account number is unable to access any upi apps since long time, suffering great loss due to such unresponsible telecom company.

Thanks for subscribing for the service video5 (57111) you have been charged rs 5.0 successfully and your service will be delivered shortly.
Please stop the service my amount is getting deducted i have not subscribed any service but i am getting the above msg.
Contacted costumer care but no result.
Please stop this service on my number.
By 23/4/2019 i am suffering please

I have disconnected my landline and returned all the devices in the bsnl office on 19/8/2017. Bsnl has promised to return my security deposit amount within 60 days. This is 621st day i. E., 1 year, 8 months, 13 days from the date of disconnection till now you didn't refunded my deposit and i have visited bsnl ameerpet branch 20 times but no positive response. You people charge late fee amount if we pay the bill after due date, i am eager...

On 29.04.2019 i replaced my old bsnl card with a new card for my new phone. I am using a jio sim with 01 gb data per day. When i inserted my bsnl card i switch off the mobile data of my bsnl but after one hour i have a message on my screen that i have used some data and my present balance is this much amount. Immediately i checked my balance and the same is shown as rs. 18 and some paise but in the evening the same is reduced to rs. 15 and some paise. I don’t understand how my data is using even my phone mobile data for both the sim is in off condition.in one message charge of one sms also shown and actually i rarely used sms in any of my sim card. On 20.04.2019 i made a complaint under docket no. 1d30386868 but no action has taken till date and the docket number is shown as closed. Today i. E. On 01.05.2019 i again made a complaint under docket no. 1e01316513 and got the assurance that the mobile data will not be activated but again i got a message after half an hour later that some data has been consumed and some paise is deducted from my balance. My present balance is 13.55 and every time it is deducting rs 0.25.
On 01.05.2019 evening i again talked to the customer care and asked him why my data is still consuming but actually i am not using it. I got another docket number 1e01341452 and got the assurance that the mobile data will be stopped within 24 hours. My present balance 10.80 paise.
In the morning 02.05.2019 i got the message that my docket no. 1e01316513 has been closed. When i contacted to the customer care they informed me that as per their system their official is tried to contact me but i am not taking their calls. As per the message received from bsnl i complained to [protected]@gmail.com but no reply has been received.
My bsnl mobile no. [protected]

I requested to activate dnd and network issues several times they register a complaint when i complain to them but after some days when no action is taken i again called them but they say they didn't register a complaint and give the same fake assurance and network issues is that when i make outgoing call everything is fine but when their is incoming call nothing can't be heard and their is same problem of call drop my number is [protected]

Bharat Sanchar Nigam [Bsnl] — unsubscribe video5 57111

4 Reviews
Rajasingamangalam, Tamilnadu, India
Vi Vijayk16 on Apr 9, 2019
Submit a Complaint
I have to receive the message "thanks for subscribing for the service video5 (57111) you have been charged rs. 5.0 successfully and your service will be delivered shortly" regularly and rs. 5.0 is deducted in my main account balance.

I hav not applied for any subscriptions.. But 5.0 rupees is deducted two times for rs.10.I hope it will be resolved... I tried to communicate to customer care but i cannot reach them.

Plz do needful and also request to refund the amount which was deducted in my main account

Already i have made complaints bearing Docket no KRK/CO/2019/6549
Broad band is dead from past 15 days continuously[protected] and also every month week ends it turns off if i complaint trying nos 1500/1504 it tell complaint work is in progress from past six months could not able to register complaints on line if i call JTO no[protected] ask to call service provider [protected] no response if i call DGM[protected] no Response. what i should do pl tell me.

But the bill of Rs 1600/- regularly comes with tax with out using broad band iam paying the amount promptly with no Broadband service paying Tax also pl revert my paid money.

Landline telephone number [protected]surrendered and disconnected from 2nd August 2018and refund of security deposit not received though eight months passed.pl arrange refund at earliest by transferring into my sbi account or through cheque to my address. Continuously I am in touch with AO bsnl but could not getting proper reply
Pl arrange refund early.

Telephone no.[protected],
Customer ID [protected],
Account no.[protected].
Residential Address _- Triveni Niwas, Manthale Nagar, Latur Pin 413512
My residential telephone was disconnected.
Last telephone bill i was received for the month was May 1995 and i paid it online.
BSNL should refund me Advance deposit Rs2000/- which was deposited on December 14, 1995.
Instead that i received Advance deposit Rs1525/- there by deducting Last month ie May 1995 bill Rs461.70/- this bill i have already paid online.
I had submitted written complaint immediately in the BSNL office Latur.
Till now there is no response . I suffered alot physically and mentally.

Now i request to solve my complaint & Oblige

Yours Faithfully

Mr.Virbhadra Sambhaji Kamlapure
Triveni Niwas, Manthale Nagar, Latur Pin 413512
Mobile no.[protected]
Email ID - [protected]@gmail.com

I am a bsnl consumer my brod band phone no [protected] which bb line not counet 3 month but phone raining whene i call my land phone by my mobile anather personuse take this line. My plane is unlimited i pay rs700/-pm. I pay per month but not use thise internet line (Un use amount 687 x 3) can he refund my amount? So i desaid i disconnect this line i go bsnl office but they not received my letter and other document 25/04/2019 they received 2 day per month when their officer come.
Whate can i do pleas help me
Consumer :-
[protected] (Santanu samadder)
Baluhati, howrah (W. B)
Bsnl office :-
Chnaditala office (Rural cerkel).
Chanditala, hooghly (W. B)

There is network issues in data browsing and surfing.
There is no network i have complain in daily for this continues 7 days.
When call to customer regarding this problem there always said first recharge your data packages.
And there always behavior very ruled regarding this.
And when i send msg for port there also there are not reply...
There is very lots of customer which are migrate to other come company...