Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Even after repeated complaints you are frequently deducting rs 30 for voicechat. If this not stopped immediately and refund the deducted amount i have to discontinue with bsnl service. This why private service providers flourishing instead of bsnl. As you all are not attending or not taking this as a serious matter.

You can block this but you all do not take the pain to do so. This is why govt sector are at losses. Customers are preferring private service providers

Rs. 5 has been deducted from my number for 4 times (Totally rs.5) as i was subscribed for service video 5 (57111). Well i am not using that service. So, kindly remove that subscription.
Date of incident : ever week
The message is from bt-bsnlcg.
I called more than 100 times in costomer care but no use.
Also kindly refund.
The message says "thanks for subscribing for the service video5 (57111) you have been charged rs 5.0 successfully and your service will be delivered shortly."
Later some and a link came.

Rs. 5 has been deducted from my number every week. I am not using that service. So, kindly remove that subscription.
Date of incident : march 12, 15, 20, 27
The message is from bt-bsnlcg.
Also kindly refund.
The message says "thanks for subscribing for the service video5 (57111) you have been charged rs 5.0 successfully and your service will be delivered shortly."
Later some and a link came.

Dear sir/madam,

I have been using bsnl broadband & landline connection for many years as we are shifting to other services and we don’t want to continue the service, so we would request you to permanently disconnect and discontinue my existing bsnl broadband connection.

My details have been provided below.

Full name: manoj sharma
Mobile number:[protected]
Address:#1323 sector-25 panchkula
Landline no:[protected]
Please let me know if you need any further information and waiting for your quick and positive response.

I would request you to permanently disconnect the number from next week.

Regards,

Manoj

Dear sir,

We as avantari technologies pvt ltd, having the bsnl landline connection in our office having the landline phone number as[protected]
But, in the telephone bill, the company name is printing as avantari medical technologies pvt ltd

Since the name of our company is not correct in the bill we are not able use this as our address proof.

So, please help me in sorting out these problems... I will be waiting for ur help in the form of solution for my problems...

Thanking u,

Avantari technologies pvt ltd

I have been using my mobile number for past 09 years plus. Yesterday I received last call on that no around 2 pm O'clock. Today my wife called me then he came to know my number is allocated to some one else. My point is how you can allocate my active number to some one else? This number is update in all my bank accounts, demat, pan detail, aadhaar account. My privacy is at risk as all the sms (Verification code, otp, urn) still goes to this number and i am fully prone to fraud as well because of exposed information. How irresponsibly my 09 years old number was allocated to some one else. so irresponsible which put mt at very high risk. Kindly take this matter urgently and give me chance to re activate my number. Thanks & regards,
Anil Kumar Meena

Our phone number is[protected]. If we call from any number, ringtone heard by us caller, but at home it is mute
No response after we complained in person at rajajinagar bengaluru customer care centre opp. Navrang theatre. No person visited to help.
Next what todo. Many months we have been paying through this cellphone, registered with them and they send demands to this no. [protected]. They link this to bsnl [protected]
What next, i am 77years old heart patient, so would go personally to their dept if no other option

Sir,
I am b ramesh kumar, ramesh bhavan, aruvikkarai post, my phone no is[protected], but, up to last month i received my landline bill against my teleno is diwakara vilasam, so i request you to change my address on my billing address is ramesh bhavan in place of diwakara vilasam, rest of the address and tele details are correct,
I shall be ever grateful to you...

I am getting otp messages from 57171 and giving me an otp.
I didnt subscribe to any service at all. But this number 57171 sending messages frequently and that too money is deducted from my account. I am charged 5 rupees for this. This has occurred nearly 5 times. I dont know what happening there.
Please kindly stop these unwanted messages.
Please look after this seriously, as so many are getting these messages
Thank u

Thanks for subscribing for the service video5 (57111) you have been charged rs 5.0 successfully and your service will be delivered shortly.

And then i have received these kinds of message frequently...

​otp for midnight movies 30 is xxxxx http://bsnlsouth.netxcell.com:6767/webwap2/cg/otp? Otp=1&q=2lkgjft3liaopv7uotvy0f06pvpvvldva20xyyg4k6jryqtstmx2tbzsnxb2pvy6hd8dr9jb...⇄

I surrendered my land line Tele No[protected] in feb 2015. On surrendering I submitted an application regarding the place where to post the refund and I gave my home address in vindhya nagar distt singrauli . After few months when I enquired about my refund, BSNL replied that account officer MR. VERMA been transfer from waidhan office, and they've already despatched it to my PREVIOUS BILLING ADDRESS.but till date I have not reced any cheque in this regard. Further I contacted the Accounts Department waidhan distt singrauli. They show me on PC, MY REFUND status . till date no action taken by bsnl waidhan .
The details what I saw in PC is as under :-
Refund request no -RE [protected] - REQUEST STATUS -IN PROGRESS
BILLING AC NO -[protected] - REFUND APPROVED DATE -27.02.2018
REFUND TYPE – UP FRONT – COMMENTS – TO BE REFUNDED

AOTR APPROVED AMT RS. 971/-
BUT TILL TODAY I HAVE NOT RECD ANY AMT FROM BSNL
I REQUEST U THAT KINDLY REFUND MY SECUIRITY AMT ALONG WITH INTREST

TO MY BANK ACCUNT
DETAILS OF MY BANK AC IS AS UNDER :
NAME –BALENDU KUMAR MISHRA
BANK NAME – SBI VINDHYANAGAR
AC NO .[protected]
IFS CODE-SBIN0007937

REGARDS
B K MISHRA
[protected]

Ll telephone number[protected] surrendered and disconnected from 2nd august 2018and refund of security deposit not received though eight months passed. Pl arrange refund at earliest by transferring into my sbi account or through cheque to my address. I am pursuing the matter with bsnl officials continuously from last six months at nagpur. But could not getting proper response. So early action is appreciated.

Respected sir,
I am having bsnl mobile sim [protected]. Constant charging for gprs usage (Which i never knowingly requested) is happening during recent days. My requirement is that all facilities except call and message options are to be get cancelled. Other methods like contacting customer care services over phone were not successful. Kindly inform / instruct me the following

1. What for i am being charged in the name of gprs?

2. Who and when the gprs facility was requested?

3. How can i get these facilities stopped? (Methods like contacting customer care services over phone were not successful.)

I surrendered my landline bsnl phone no 25941997 on 25/08/2018. My deposit has not been credited to my account till date even after lapse of 8 months. I visited the office several times and met the concerned accounts officer but nothing has been done so far to resolve this issue. See i am 77 years old and therefore it is not possible to visit the office frequently.
I therefore request you to please look into this matter and instruct bsnl as deemed fit.
Thanking you,

Hi, my internet is not working for last 2 month, for last 1 month its completely down. I tried calling the support guys unfortunately no one is responding. Even i tried to register via online, but it says my "my landline details are incorrect". I pay all my charges via bsnl portal and the same portal is not allowing to raise a complaint. Also when i took the connection they promised me a modem with power backup, unfortunately from the day 1, i haven't got the battery. Not sure how to sort this out.

Bsnl isn't providing 4g internet. The sim agent promised that 4g or 5g services would start in bsnl from april as it is new financial year but it didn't happen as it was promised.
When i'm trying to send port mesage to 1900, the message isn't getting delivered.
Please help me in getting it ported to any other service provider who can give 4g service.

We've paid the b. S. N. L. Bill of february 2019, but the next bill of march included the february months bill. So we paid only march months bill. But bsnl staff disconnected our broadband, claiming we didn't paid the bill for 2 months.

Lan number: [protected]
I've attached the bill photographs here with. I did contacted the bsnl xchange, customer care. Issue not resolved yet.

Hi my name is vishal more. I stay in sainik nagar laxmitek belguam that is in karnataka. I am writing this complain regarding network problems faced by people over here. Population density of this area is above 500. Network coverage in this area is very low. Data is one more problem.
So, i request you to do the needful providing good network will in-turn will add costumers to your company.
Hope so the issue will be solved.

Can u provide the caller tune song code of mounamgane yedhagamani song from the film naa autograph or please send the website where it is available.
Using the same caller tune from past 8 years. Then song got changed automatically without my knowledge. Have raised many complaints regarding this. Didn't get any positive response from customer care as of now.

The customer care executive is non supportive, rude and unprofessional.
Please take some action against her.
Each time we have to visit the office she makes us wait even when there are no customers. She refuses to give her name.
She does not even care for senior citizens.
How can you employ such rude employees? She is just not interested to give any prompt services then why is she working.?