Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Bsnl isn't providing 4g internet. The sim agent promised that 4g or 5g services would start in bsnl from april as it is new financial year but it didn't happen as it was promised.
When i'm trying to send port mesage to 1900, the message isn't getting delivered.
Please help me in getting it ported to any other service provider who can give 4g service....

We've paid the b. S. N. L. Bill of february 2019, but the next bill of march included the february months bill. So we paid only march months bill. But bsnl staff disconnected our broadband, claiming we didn't paid the bill for 2 months.

Lan number: [protected]
I've attached the bill photographs here with. I did contacted the bsnl xchange, customer care. Issue not resolved yet....

Hi my name is vishal more. I stay in sainik nagar laxmitek belguam that is in karnataka. I am writing this complain regarding network problems faced by people over here. Population density of this area is above 500. Network coverage in this area is very low. Data is one more problem.
So, i request you to do the needful providing good network will in-turn will add costumers to your company.
Hope so the issue will be solved....

Can u provide the caller tune song code of mounamgane yedhagamani song from the film naa autograph or please send the website where it is available.
Using the same caller tune from past 8 years. Then song got changed automatically without my knowledge. Have raised many complaints regarding this. Didn't get any positive response from customer care as of now....

The customer care executive is non supportive, rude and unprofessional.
Please take some action against her.
Each time we have to visit the office she makes us wait even when there are no customers. She refuses to give her name.
She does not even care for senior citizens.
How can you employ such rude employees? She is just not interested to give any prompt services then why is she working.?...

My ffth connection number is [protected], i raised a complaint (~15 days now). Till now no update from bsnl. The uploading and downloading speed is less than 2 mbps most of the time and even unable to read a newspaper. Very bad customer service from bsnl side. I called up kothamangalam, pothanikkad bsnl offices', customer care numbers, most of the time they are not picking up the phone, and if picked very bad response from the bsnl employees....

I am receiving 57171 generated otp everyday 3/4 times since last 2weeks though i have not done any activity which would send otp. I suspect that someone is trying to flush out money from my account. I am in a fix as to what to do. The issue is very serious.
Please advice me. How i can stop this fraudulent activity by someone with intention of causing harm to me...

Dear sir/ madam
I am just move in your network but i got super fast response from your network. Now the condition is network lost from last night. Aaj se phele kbhi itna ganda aur cheap network nhi dekha lekin ab to zhelna padega 3 month after 3 month i will port my number go to hell bsnl
My number [protected] from haryana sonipat
Other number [protected]...

My incoming calls facility is not working when anyone dial my number it shows incorrect told by the company but outging calls is working proper. Please solve this problem my important calls are not coming. I have purchased this sim from gujarat but now i am using this sim in uttar pradesh. Whenever i am calling to customer service they told me that there is no information available....

I getting a message of a rs 0.03 deduction in a bsnl sim due to internet usage even though i have wifi connectivity?
I got this message in a regular intervals..in a day approximately 15-20 times a day..
I already complaint to bsnl customer care.. They said its already deactivated and your problem is solved. But this flash message continue comes..
I got deducted approx 100 rs from this..
Kindly solve my problem...

Payed the bill online through portal before due date.
Amount debited but bsnl disconnected my phone.

Details of transaction :
24/03/2019 25/03/2019 bil/onl/[protected]/bharat san/bsn
Lpost_qici73/bsnl 730.00

Bsnl has now disconnected my phone and says i need to goto their office for reconnection. I am a wheelchair patient and cannot afford to travel. Please help me. And the people in the...

I am yawar hussain lone from ganeshbal pahalgam district anantnag of state jammu and kashmir. I had lost my bsnl sim card of no. [protected] and i want to block it immediately. While i was travelling to my native village i lost it in my way. Someone can make fraud by miss using my sim. I don't want to get defamed. So pleasei request your goodself to block my sim card as soon as possible.
Thank you sir....

O,
BHARAT SANCHAR NIGAM BSNL,

Sir, i have recharged my mobile number [protected] under plan 399 ( for 74 days unlimited calls ) )on 10th february 2019...through on line SBI BHIM APP, but the recharge not done amount debited. from my account...in the evening i again recharge my mobile number [protected] through on line under plan 399... recharge was successful. But the amount credited into the BSNL ACCOUNT in two times.....

My landline no[protected] remains dead frequently. For last 7 days it is dead and broad band is not working. I have registered complains several times, but to no effect. Why should i continue to remain a bsnl customer and pay monthly charges without using service? This is probably the reason behind customers surrendering bsnl landlines and bsnl is making losses. Such poor customer service of bsnl is unacceptable to tax payers like us....

I have to receive the message "thanks for subscribing for the service video5 (57111) you have been charged rs. 5.0 successfully and your service will be delivered shortly" regularly and rs. 5.0 is deducted in my main account balance.

I hav not applied for any subscriptions.. But 5.0 rupees is deducted three times from march 26. I hope it will be resolved... I tried to communicate to customer care but i cannot reach them. br...

Wimax number[protected] name vijay bhalla sangrur bsnl have not refund our security amount after closing our wimax internet wimax closed 8 months ago sanggrur branch pincode 148001 noone is picking our phone noone is attending us there everyone giving fake excuses from past 3 months please do your duty sir i think due to ur bad customer expirence bsnl is down these days in our area pls be strict on them...

Dear Sir,
i am residing in a govt colony (ADRDE, COLONY, AGRA CANTT) the signal strength of BSNL network is very weak in my house so it is very difficult to call or internet uses inside the home frequent call drop or no signal condition may occurs i try to log the complaint at BSNL portal many time but it is not working. kindly do the needfull.Thanking you...

Respected Sir/Madam,

I am using bsnl 99 plan for past few months.But for the month of April bill I have received RS.472 which is far more than what I have been paying before.

I have been paying rs 99 +GST earlier for previous few months and now I am not sure why there was an excess amount added to my bill.

Having said that, I don't have any late payment charges as well.

Tried to...

I was using bsnl landline from last 17-18 year. But from last 2-3 year, it was dead. Till now i complained many times but no one fixes my landline connection.

So i request you please fix this issue as soon as possible.
Details are below:

Phone number[protected]
Address - vill - pure prem shah. City - musafirkhana. Dist - amethi (Uttar pradesh)...

I have to receive the message "Thanks for subscribing for the service video5 (57111) you have been charged Rs. 5.0 successfully and your service will be delivered shortly" regularly and Rs. 5.0 is deducted in my main account balance.

I hv not applied for any subscriptions.. But 5.0 rupees is deducted more than 4 times from february. I hope it will be resolved... I tried to communicate to customer care but i cannot reach them....