Bharat Sanchar Nigam [BSNL] Complaints & Reviews

My ffth connection number is [protected], i raised a complaint (~15 days now). Till now no update from bsnl. The uploading and downloading speed is less than 2 mbps most of the time and even unable to read a newspaper. Very bad customer service from bsnl side. I called up kothamangalam, pothanikkad bsnl offices', customer care numbers, most of the time they are not picking up the phone, and if picked very bad response from the bsnl employees. They are telling kerala vision has to fix the issue. When i check with the kerala vision they are telling bsnl is not giving correct band width and many customer has the same issue. If bsnl is not able to fix this issue, kindly refund my last 15 days billing charges and security deposit.

I am receiving 57171 generated otp everyday 3/4 times since last 2weeks though i have not done any activity which would send otp. I suspect that someone is trying to flush out money from my account. I am in a fix as to what to do. The issue is very serious.
Please advice me. How i can stop this fraudulent activity by someone with intention of causing harm to me

Dear sir/ madam
I am just move in your network but i got super fast response from your network. Now the condition is network lost from last night. Aaj se phele kbhi itna ganda aur cheap network nhi dekha lekin ab to zhelna padega 3 month after 3 month i will port my number go to hell bsnl
My number [protected] from haryana sonipat
Other number [protected]

My incoming calls facility is not working when anyone dial my number it shows incorrect told by the company but outging calls is working proper. Please solve this problem my important calls are not coming. I have purchased this sim from gujarat but now i am using this sim in uttar pradesh. Whenever i am calling to customer service they told me that there is no information available.

I getting a message of a rs 0.03 deduction in a bsnl sim due to internet usage even though i have wifi connectivity?
I got this message in a regular intervals..in a day approximately 15-20 times a day..
I already complaint to bsnl customer care.. They said its already deactivated and your problem is solved. But this flash message continue comes..
I got deducted approx 100 rs from this..
Kindly solve my problem

Payed the bill online through portal before due date.
Amount debited but bsnl disconnected my phone.

Details of transaction :
24/03/2019 25/03/2019 bil/onl/[protected]/bharat san/bsn
Lpost_qici73/bsnl 730.00

Bsnl has now disconnected my phone and says i need to goto their office for reconnection. I am a wheelchair patient and cannot afford to travel. Please help me. And the people in the office (Bsnl kothrud pune) would only speak in marathi even when i told them i do not understand marathi.

I had to come to pune, because of transfer of my job. Do i have to learn marathi now?

I am yawar hussain lone from ganeshbal pahalgam district anantnag of state jammu and kashmir. I had lost my bsnl sim card of no. [protected] and i want to block it immediately. While i was travelling to my native village i lost it in my way. Someone can make fraud by miss using my sim. I don't want to get defamed. So pleasei request your goodself to block my sim card as soon as possible.
Thank you sir.

O,
BHARAT SANCHAR NIGAM BSNL,

Sir, i have recharged my mobile number [protected] under plan 399 ( for 74 days unlimited calls ) )on 10th february 2019...through on line SBI BHIM APP, but the recharge not done amount debited. from my account...in the evening i again recharge my mobile number [protected] through on line under plan 399... recharge was successful. But the amount credited into the BSNL ACCOUNT in two times.. I have contacted call center of BSNL...kindly return the money or carry forward the amount after completion of 74 days ( expiry of plan ) ... but BSNL staff didnot respond...kindly do needful...

My landline no[protected] remains dead frequently. For last 7 days it is dead and broad band is not working. I have registered complains several times, but to no effect. Why should i continue to remain a bsnl customer and pay monthly charges without using service? This is probably the reason behind customers surrendering bsnl landlines and bsnl is making losses. Such poor customer service of bsnl is unacceptable to tax payers like us.

I have to receive the message "thanks for subscribing for the service video5 (57111) you have been charged rs. 5.0 successfully and your service will be delivered shortly" regularly and rs. 5.0 is deducted in my main account balance.

I hav not applied for any subscriptions.. But 5.0 rupees is deducted three times from march 26. I hope it will be resolved... I tried to communicate to customer care but i cannot reach them.

Plz do needful and also request to refund the amount which was deducted in my main account

Wimax number[protected] name vijay bhalla sangrur bsnl have not refund our security amount after closing our wimax internet wimax closed 8 months ago sanggrur branch pincode 148001 noone is picking our phone noone is attending us there everyone giving fake excuses from past 3 months please do your duty sir i think due to ur bad customer expirence bsnl is down these days in our area pls be strict on them

Dear Sir,
i am residing in a govt colony (ADRDE, COLONY, AGRA CANTT) the signal strength of BSNL network is very weak in my house so it is very difficult to call or internet uses inside the home frequent call drop or no signal condition may occurs i try to log the complaint at BSNL portal many time but it is not working. kindly do the needfull.Thanking you

Respected Sir/Madam,

I am using bsnl 99 plan for past few months.But for the month of April bill I have received RS.472 which is far more than what I have been paying before.

I have been paying rs 99 +GST earlier for previous few months and now I am not sure why there was an excess amount added to my bill.

Having said that, I don't have any late payment charges as well.

Tried to reach bsnl customer care 1500 number from my landline twice, they said will check and get my details but they never turn up and call gets disconnected automatically.

Please look into this and clear this billing dispute at the earliest.

Thank you,
Durai Thanikachalam
Mobile: [protected]
Bsnl Landline :[protected]

I was using bsnl landline from last 17-18 year. But from last 2-3 year, it was dead. Till now i complained many times but no one fixes my landline connection.

So i request you please fix this issue as soon as possible.
Details are below:

Phone number[protected]
Address - vill - pure prem shah. City - musafirkhana. Dist - amethi (Uttar pradesh)

I have to receive the message "Thanks for subscribing for the service video5 (57111) you have been charged Rs. 5.0 successfully and your service will be delivered shortly" regularly and Rs. 5.0 is deducted in my main account balance.

I hv not applied for any subscriptions.. But 5.0 rupees is deducted more than 4 times from february. I hope it will be resolved... I tried to communicate to customer care but i cannot reach them.

Plz do needful and also request to refund the amount which was deducted in my main account

My name is spelled wrongly in my landline connection, it is elsa jebacis, but my original name is elisa jebasingh, i have disconnectedy connection, in 1 year, i will receive a cheque of my deposit amount in a wrong name, so pls update the name correctly, my landline number is[protected], i have visited the near branch, they said to reactivate the connection, but its impossible, pls update the error

Being a customer of BSNL Landline Telephone bearing number 22628237 we are not receive Telephone Bill in time.

In this connection you are being requested, please send soft copy of a Telephone Bill well in advance to our email address: [protected]@gmail.com so that we shall be able to pay the bill in time by cheque or online payment.
Hope, you will understand our problem.

Guindy bsnl office is very worst in serving people.

I have placed complaints regarding poor internet connection several times. But no proper action taken by bsnl officals. We have house wifi for our personal and professional purposes. Past 15 days we are facing major difficulty due to poor internet. Bsnl broadband services is very poor. They are not taking any responsibility in serving customer complaint. Immediate action needed from their side.

I mrs poonam pandey got my land line permanent disconnected (Land line no [protected] and gave telephone set in good condition with application to release my security money amounting rs 2114. My connection was in k1/1430, aashiyana colony lucknow -226012.
I visited about 6 times to take the amount and every time i was told to wait for 2-3 months and gave referance no [protected]. Now i am not at lucknow
Can i know when i will get refund
Regards
Poonam pandey

Respected sir,

This is with reference mention to above subject regarding a new broad band connection require at kakani tal-sakri dist-dhule.in this regard we have submitted our relevant documents along with the form of the same on 25/3/2019 at dhule bsnl office mrs chaudhari madam and same she has been passed our order to respective officer mr bachhav after one day he came to visit our office to issue the connection but after some days while we are contacting with him "sir is our connection will get" but he deliberately refuse the connection despite of yesterday we have contacted him to ask the same but he stated connection will not be get but already a broad band connection is being ruining at kakani grampanchayat nevertheless he refused the connection and behavior very rudely with us.

Hence our request you that we need a braod band connection for our hp gas agecny task, so please look the matter resolve the as soon as possible. Mr bachhav number is [protected]. We expect anticipatory action on the same.

Thanks & regards,

Dhandai hp gas gramin vitrak.

Kakani