Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Dear sir / madam

Please note that i have surrendered my bsnl landline facility with no. 23524572 on 29th may 2018. On 20th june i had received only handset instrument deposit amount as refund in my bank account. When i enquired with vijaynagar accounts dept.in sept. Last week about non-receipt of security deposit amount of rs. 2499/= they informed it is pending with neft section at head office. But they have not given any contact phone no. Or e-mail id for further enquiry. Now it is more than 9 months over. Hence sending this mail for your kind consideration to follow-up and refunding the deposit amount at the earliest as already it is 9months over after surrendering my bsnl land line facilty having no. 23524572.

Kindly do the needful immediately.

Ashwin bhat suri
Mobile no. [protected]

My correct name is shobha shivaram nandargi

Please enter this correct name for all future correspondence. I have personally told this several times while paying the bills. But till now no change has been made. My landline no. Is[protected] and a/c no. [protected] i am staying in pune city, maharashtra. So once again i am requesting you to do the needful at earliest and inform me on my mobile number of mail on my email id [protected]@gmail.com
I hope you will understand my problem.

Best regards,

Dear Sir,
kindly send the details of call history list of all incoming & outgoing calls including sms of my bsnl prepaid no:[protected] from 10.01.2018 to till date, where as iam working in UAE, i want to know secretly about the call details without informing any of them because this sim card belongs to me just i want to check.

Thanks and Regards,

Deepak T.J
my email id: [protected]@gmail.com

I just want to inform you that my cell phone was theft by someone when i attending a merrigge party at 16/02/2019 at raj palace guest house uday ganj lucknow at over the night approx 9:30 pm to 11:00 pm when my child want to my cell phone who age is 5 and the half years and i gave to him after some time my child was cried and said to me that phone was felling down and some buddy was pick up and run away from there.

I had opted for dnd for my bsnl phone through dnd almost 2 years back. As iam still getting unsolicited calls from banks i tried to re-register for dnd multiple times through 1909 but every time it says my number is already registered. If my number is already registered for dnd why do i still get unsolicited calls? And secondly iam getting calls from tamil nadu where as i belong to karnataka and every time, they call and harass me. Some times they keep calling one after other phone for more than a phone. Please provide a solution and i never had problem with other service providers.

I advise that i had applied to close my broad band land line telephone in august 2018 but the refund of my security amount has yet not received in my savings bank account
I had not deposited the dues from my date of request to the telephone became dead as the bill was much lessor than that of my security amount
I went to accounts office but they said that the refund will automatically deposited into my savings bank account given by neft but alas, not received
Omprakash.
Mobile-[protected]

Respected sir/madam,
Bsnl company.
We have already closed bsnl landline no in surat last february 2018. Bsnl provide us home phone and internet facilities throw bsnl. We do not have received my refund yet now. My landline no. Is [protected]. Please issue my refund as soon as possible.
Owner name: darshankumar h naik.
Regards,
Your faithfully,
Darshankumar h naik

Hellk sir.,
Im amarnath from palakkad, kerala.
I have a bsnl sim prepaid connection from 1month ago. But now i am facing a new problem. I can send sms to anyone, but sometimes the delivery of this message is very slow. I want quick delivery report. Because i cannot loose my chatting with my girlfriend. I want a solution to this problem.
I waiting for your contribution.
You can send me the solution ony email. Id is: [protected]@gmail
Com

Thank you...

To whomsoever concerned,

I have been facing an issue in receiving SMS, either it be OTP or normal text messages by which I am unable to do any transaction or receiving text from someone on time. I've been facing this since a month mostly. And i have complained it on BSNL Customer complaint box but no reply from them as of now. My mobile number is [protected]. Please do fix this issue at the earliest.

Name : D B S Ajit Varma
Mobile Number : (+91)[protected]

Thanks and Regards
Ajit Varma

I bolagani venkateswarlu serving in indian air force. I have the honour to state that
I lost my mobile handset alongwith my sim card during train journey. My mobile no. Was [protected] and imei no : 352704/07/977338/9. Recently i have known that someone using my mobile. When i call my number he switch off the mobile. So i want to block the sim card so that he will not mis use my sim. But the bsnl officials say that they require last recharge amount of mobile. How i supposed to know my last recharge as recharge amount always various time to time. They also said that there is no secondary option to block the sim card. Sir i request you to intervene in this matter. I humble request the bsnl to block my sim immediately please.
My mobile no. [protected].

I have been using bsnl sim card for the past few years and it suddenly stopped working and i am unable to find the reason as my handset is working properly. Please help me with this. Presently i am using the phone number [protected]. I have tried different sims in my ohones and they appeared to be working. Could you please explain me the problem with this bsnl sim card.

The refund amount for my landline with broadband surrendered in april 2018 is not yet received till date. The refund amount is rs.1171.42.
A complain made to bsnl replies that the cheque was sent to my address & it did not came back. The address mentioned in my surrender letter was
H. No.1021, first floor, sector-31, gurgaon.
I never received a cheque in this address.
I demanded a reply from bsnl on this, but as usual they are not replying.
Regards.
Ajoy das

My phone[protected] is out of order from 10/2/2019. Not attended so far. Request early rectification of fault
With regards d. Ramachandrarao. The docket was correctly opened and docket no. Is given. However the docket is suddenly closed today without any redressal of grievance whatsoever. Its time that services of existing customers be given higher priority

Sir,
With ref: bsnl/hq/2018/em-48017 dated: 28/12/2018 public relation officer
Vadodara has informed me that has been approved on 12.10.2018 and forwarded to circle office, ahmedabad early disposal of your refund. It is metar of regret that after closure, six months passed and more than 120 days of approval, deposit amount yet not credited in my bank account.
Prompt action in the matter will be appreciated
Regards,
M. J. Shah
N. B:-

In bsnl website it is shown timelimit :
Time taken for refund of deposits after closure all cases of refund of deposits to be made within sixty days of date of closure.

HTTPs://m.pizzahut.co.in/track/4695017/NzM5NzI1MDY4MQ

When contacted the call centre they say that the delivery boy called and i didn't attend. Later i get a call stating that the delivery boy has gone back and the pizza is cold all this happens within 5 minutes. And again they say that it would take another hour to get the fresh pizza done. This is all #. When something is already delivered as per the track how come they say that the guy has gone back. Pizza hut is cheating. And the customer service guy says that i cancell the order. Again i get a call asking for my complaint and they are not willing to divulge their me nor the managers name and contact.

My number [protected] was suddenly disconnected without any notice, i have not received any prior message from the network that my services would be stopped (Instead i received a msg stating that validity remains till march 2019), but now my connection is cut, no tower nothing.. I recharged for 50 rupees on[protected] as per the advice of local branch bsnl employee, amount was collected from me but i am getting zero signal for my number, please reactivate my number immediately as this number is very important for me

Complaint docket number 2b09689617

I have not applied and also not submitted any papers but bsnl has allotted me ll connection no[protected] without my consent and they are sending bill every month whereas i had made complaint to them 4-5 times, they always talk over phone but no solution was made by them in the matter.
As no application, no papers and no connection in my flat then why the bill is sending to me even after my complaints sent them, kindly do the needful in the matter.

Our landline no.[protected], priya steel corporation, 11/1, subramaniampalayam road, g. N. Mills, coimbatore-641029 is not working for the past 5 days already complaint has been raised vide 198 but till now nobody has attended the complaint. It is very noisy. Most of the customers contact us through landline it is affecting our business. We request u to kindly rectify the problem at earliest possible time so that we will not affect our business.

I tried many times to send message to 1900 for porting my mobile number-[protected], but message is not going only to 1900. When i call customer care they always take a complaint but nothing do to resolved it, always they asked problem will be resolved but results nothing.
Please take a look into matter as early as possible i want to change my operator.
Thanks and regards
Sanjay kumar
Mob: [protected]

On 24-jan-2019, bsnl charged rs.10 for automatic subcribing voice chat service for 5 days. So, i called to customer care and unable to speak. Customer care service like old damaged tap record. After 5 days, they renewed that service for additional rs.10 deductions. Again i called to customer care and unable to speak. After 5 days, they renewed again that service for additional rs.10 deductions. Again i called to customer care and no satisfactory reply from that side. Just they are unsubscribed that service. But they are refuse the refund. They are told that amount went to third party and bsnl not responsible for this.

On 07-feb-2019, bsnl charged rs.15 for automatic subcribing confession service for 10 days. So, i called to customer care on same day and unable to speak. Again i called on 08-feb-2019 and unable to speak. Then again i called on 09-feb-2019 8 a. M. Customer care executive told me that call back after 2 hours. So, i tried to contact customer care executive after 2 hours. Till now unable to contact.

On past, private networks are cheating people with these activities. But bsnl are genuine on those days.

Nowadays private networks are genuine. But bsnl are cheating people with these activities.

If you want money, directly contact with me. Otherwise u can beg from others openly. Don't cheat people with these activities.

I[censored] did not able to compete with your competitor in india, please you better close bsnl mobile services.

By

Bharathi m