Bharat Sanchar Nigam [BSNL] Complaints & Reviews

I bolagani venkateswarlu serving in indian air force. I have the honour to state that
I lost my mobile handset alongwith my sim card during train journey. My mobile no. Was [protected] and imei no : 352704/07/977338/9. Recently i have known that someone using my mobile. When i call my number he switch off the mobile. So i want to block the sim card so that he will not mis use my sim. But the bsnl officials say that they require last recharge amount of mobile. How i supposed to know my last recharge as recharge amount always various time to time. They also said that there is no secondary option to block the sim card. Sir i request you to intervene in this matter. I humble request the bsnl to block my sim immediately please.
My mobile no. [protected].

I have been using bsnl sim card for the past few years and it suddenly stopped working and i am unable to find the reason as my handset is working properly. Please help me with this. Presently i am using the phone number [protected]. I have tried different sims in my ohones and they appeared to be working. Could you please explain me the problem with this bsnl sim card.

The refund amount for my landline with broadband surrendered in april 2018 is not yet received till date. The refund amount is rs.1171.42.
A complain made to bsnl replies that the cheque was sent to my address & it did not came back. The address mentioned in my surrender letter was
H. No.1021, first floor, sector-31, gurgaon.
I never received a cheque in this address.
I demanded a reply from bsnl on this, but as usual they are not replying.
Regards.
Ajoy das

My phone[protected] is out of order from 10/2/2019. Not attended so far. Request early rectification of fault
With regards d. Ramachandrarao. The docket was correctly opened and docket no. Is given. However the docket is suddenly closed today without any redressal of grievance whatsoever. Its time that services of existing customers be given higher priority

Sir,
With ref: bsnl/hq/2018/em-48017 dated: 28/12/2018 public relation officer
Vadodara has informed me that has been approved on 12.10.2018 and forwarded to circle office, ahmedabad early disposal of your refund. It is metar of regret that after closure, six months passed and more than 120 days of approval, deposit amount yet not credited in my bank account.
Prompt action in the matter will be appreciated
Regards,
M. J. Shah
N. B:-

In bsnl website it is shown timelimit :
Time taken for refund of deposits after closure all cases of refund of deposits to be made within sixty days of date of closure.

HTTPs://m.pizzahut.co.in/track/4695017/NzM5NzI1MDY4MQ

When contacted the call centre they say that the delivery boy called and i didn't attend. Later i get a call stating that the delivery boy has gone back and the pizza is cold all this happens within 5 minutes. And again they say that it would take another hour to get the fresh pizza done. This is all #. When something is already delivered as per the track how come they say that the guy has gone back. Pizza hut is cheating. And the customer service guy says that i cancell the order. Again i get a call asking for my complaint and they are not willing to divulge their me nor the managers name and contact.

My number [protected] was suddenly disconnected without any notice, i have not received any prior message from the network that my services would be stopped (Instead i received a msg stating that validity remains till march 2019), but now my connection is cut, no tower nothing.. I recharged for 50 rupees on[protected] as per the advice of local branch bsnl employee, amount was collected from me but i am getting zero signal for my number, please reactivate my number immediately as this number is very important for me

Complaint docket number 2b09689617

I have not applied and also not submitted any papers but bsnl has allotted me ll connection no[protected] without my consent and they are sending bill every month whereas i had made complaint to them 4-5 times, they always talk over phone but no solution was made by them in the matter.
As no application, no papers and no connection in my flat then why the bill is sending to me even after my complaints sent them, kindly do the needful in the matter.

Our landline no.[protected], priya steel corporation, 11/1, subramaniampalayam road, g. N. Mills, coimbatore-641029 is not working for the past 5 days already complaint has been raised vide 198 but till now nobody has attended the complaint. It is very noisy. Most of the customers contact us through landline it is affecting our business. We request u to kindly rectify the problem at earliest possible time so that we will not affect our business.

I tried many times to send message to 1900 for porting my mobile number-[protected], but message is not going only to 1900. When i call customer care they always take a complaint but nothing do to resolved it, always they asked problem will be resolved but results nothing.
Please take a look into matter as early as possible i want to change my operator.
Thanks and regards
Sanjay kumar
Mob: [protected]

On 24-jan-2019, bsnl charged rs.10 for automatic subcribing voice chat service for 5 days. So, i called to customer care and unable to speak. Customer care service like old damaged tap record. After 5 days, they renewed that service for additional rs.10 deductions. Again i called to customer care and unable to speak. After 5 days, they renewed again that service for additional rs.10 deductions. Again i called to customer care and no satisfactory reply from that side. Just they are unsubscribed that service. But they are refuse the refund. They are told that amount went to third party and bsnl not responsible for this.

On 07-feb-2019, bsnl charged rs.15 for automatic subcribing confession service for 10 days. So, i called to customer care on same day and unable to speak. Again i called on 08-feb-2019 and unable to speak. Then again i called on 09-feb-2019 8 a. M. Customer care executive told me that call back after 2 hours. So, i tried to contact customer care executive after 2 hours. Till now unable to contact.

On past, private networks are cheating people with these activities. But bsnl are genuine on those days.

Nowadays private networks are genuine. But bsnl are cheating people with these activities.

If you want money, directly contact with me. Otherwise u can beg from others openly. Don't cheat people with these activities.

I[censored] did not able to compete with your competitor in india, please you better close bsnl mobile services.

By

Bharathi m

I lost my phone in which the sim of BSNL is their in the Allahabad, kumbh, its a white colour phone of samsung .
I really want to block my number so that no one can mususe that number or wrong information cannot send in the wrong hands, so i requst to block my sim, i already file a FIR fir that.
Phone number [protected]
Plz block this as soon as possible.

Dear sir,

Today i went to the bsnl office near my locality the 2nd time to report the same complaint which i have reported earlier that resulted in no action from the office. But they said they could not sent any workers because they are not available. Then i asked when can you sent. She said i don't know we will sent when it is available. This kind of behaviour really made me angry. I couldn't say anything but to leave. This made me realize that why government owned firms are getting diminished. This kind of workers who doesn't care about their customers will bring those forms into destruction. I decided to quit bsnl but as a last try i am writing this. I hope you to enquire about the issue a take necessary steps
Thank you.

Cheque no. 965128 dated 24 aug, 2018 for rs.3246 was returned by the postman of our area.
This refund was against bsnl tel no.[protected] disconnected on 15 march, 2018.
My new tel. Is[protected].
You are requested to expedite the re-issue of the cheque for rs. 3246.00 and send it to maj. Surinder lal vig., a-7, moghul garden, lane -5, koregaon park, pune 411001.
An early action shall be appreciated.

They intentionally cut off broadband services and the customer has to file complain 5-6 times a month. This is a joke for these guys. They are trained in troubling customers. The complaint department also doesn't help much. Just good with collecting bills and putting extra charge on the customers bill. This is the 4-5 th time of my complaint in the month. The damn manager also doesn't come on the call when asked to.

Dear sir,

Kindly disconnect the broadband facility on my landline no.[protected] with immediate effect as it is no longer required for me. Account number [protected]. Every month we are paying the bill amount approx. Of rs. 1755.84 and not getting the internet service for the last one year. We are totally depended on airtel & reliance jeo. Therefore the bsnl service is a white elephant for me and the bill amount is also very high.

In view of the above please disconnect broad band facility on my landline no.[protected] with immediate effect.

Thanks & regards...
V. Someswara rao
49-14-16 & 17,
Flat no. 401 (Tf-1)
Vasundara castle
Lalitha nagar
Visakhapatnam - 530 016.

I am receiving sms (S) from bsnl like stating

Watch hot entertainment videos click http://14.142.118.20/?uid=197&promotion http://14.142.118.20/?uid=211&promotion http://14.142.118.20/?uid=210&promotion

From
Bt-beesms

I request bsnl to take necessary action for blocking such messages.

I don't understand how bsnl could send such vulgar messages.

Children may spoil in just one click.

From yesterday my prepaid sim card is not working. My hand set is okay. My number is[protected] no network signal appears on the hand set screen. Other sim cards are perfectly working in the same particular hand set. My sim card when used in a different hand set the same result received. Other bsnl sim cards used in same location work perfectly. Please help.

Hungama services has been activated without my knowledge and permission.in bsnl bill, monthly rs.410 has been charged. I don't need that hunagama services. We are not using that services. Last month only we came to know that hungama services has been activated. So, i want to immediately deactivate the hungama services. So, please deactivate the hungama services as soon as possible.

I am ramesh. S from bangalore location, area is varthur.
I have applied for new landline connection with broadband. Order number is[protected].
Still now not given new connection to my home. Please do refund my money.
Multiple times i was spoken with murthy bangalore (+[protected]
He is not responding any thing.

Neft money transfer :

Transaction date : 31-october-2018
Transaction reference id : [protected]
Transaction amount 1, 091

I have transferred amount rs.1, 091 to below bank account. Please do refund.
Bank name: karnataka bank ltd.
Account name: master internet services
Account number: [protected]
Ifsc code: karb0000062
Branch : 062 minerva circle, bengaluru
163 rajeshwari complex
V v puram bangalore

Please refund my money.