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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Apr 30, 2024
Complaints 15954
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Bharat Sanchar Nigam [BSNL]
Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 157

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S
shamaldaas
from Adoni, Andhra Pradesh
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violent messages

Address:Visakhapatnam, Andhra Pradesh, 530032

I am receiving sms (S) from bsnl like stating

Watch hot entertainment videos click http://14.142.118.20/?uid=197&promotion http://14.142.118.20/?uid=211&promotion http://14.142.118.20/?uid=210&promotion

From
Bt-beesms

I request bsnl to take necessary action for blocking such messages.

I don't understand how bsnl could send such vulgar messages.

Children may...
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M
M Philip
from Bhusawal, Maharashtra
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prepaid sim not working

Address:Pune, Maharashtra, 411014

From yesterday my prepaid sim card is not working. My hand set is okay. My number is[protected] no network signal appears on the hand set screen. Other sim cards are perfectly working in the same particular hand set. My sim card when used in a different hand set the same result received. Other bsnl sim cards used in same location work perfectly. Please help....
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O
Omega Tube
from Coimbatore, Tamil Nadu
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want to deactivate hungama

Address:641021

Hungama services has been activated without my knowledge and permission.in bsnl bill, monthly rs.410 has been charged. I don't need that hunagama services. We are not using that services. Last month only we came to know that hungama services has been activated. So, i want to immediately deactivate the hungama services. So, please deactivate the hungama services as soon as possible....
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R
rameshselvam
from Bengaluru, Karnataka
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not received new landline and broadband connection

Address:Bangalore, Karnataka, 560087

I am ramesh. S from bangalore location, area is varthur.
I have applied for new landline connection with broadband. Order number is[protected].
Still now not given new connection to my home. Please do refund my money.
Multiple times i was spoken with murthy bangalore (+[protected]
He is not responding any thing.

Neft money transfer :

Transaction date : 31-october-2018
Transaction...
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J
J.B.K. 0.0.5
from Chennai, Tamil Nadu
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board band

Address:600057
Website:selfcare.bsnl.co.in

From last five days no internet from bsnl and i try to contact them but no one responding and i try trough twitter also still no one respond

Customer Id : [protected]
First they say your landline is problem after i fixed it they said wires are problem and again fixed it and again they said just disconnect your landline and use only boardband even doing these ### im still facing problem
if possible make my money...
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D
devasheesh garbyal
from Moradabad, Uttar Pradesh
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internet connectivity fiber

Address:Pithoragarh, Uttarakhand, 262545

It's been more then a year that our town is facing regular internet cutoff
There are some days we get only 4-5 hours of connectivity
Thr officials say it's due to road development with cause the fiber to cut.
If that's so we should be get subsidy for just using half or none of there services.
At last it would be my humble request to look in to the matter...
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Address:Vadodara, Gujarat, 391240

Hi,

My bsnl telephone no. Is[protected] &[protected], i had paid both bill amount of 1401 rs. & amount of 640 rs. On dated. 20/11/2018, time. 13:23:20 via india post office in miyagam karjan, city. Baroda, gujarat, pincode. 391240, invoice no. Sl[protected] but still my both bsnl amount was not credited in my bsnl account.

Almost 73 days was finished, kindly check this matter & solve it..
br...
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B
bajaj32010
from Delhi, Delhi
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delay in porting from airtel to bsnl by bsnl

Sir i submit my documents with photograph to port my mobile number to bsnl about 10 days ago at ambala city with port code ah952932 expiry date[protected] mob number [protected] but i feel sorry that your deptt failed to port the same. I request your good self to please port the same before[protected] as my incoming calls will block on[protected].

Nitin bajaj
Ambala city...
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S
Sagar Changediya
from Hadgaon, Maharashtra
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company tower

Address:Pune, Maharashtra, 412410

I am complaining about the tower of company in our area. The tower is front of my house and close to my house it creating to much problem. It creating problem to our family health and making lot of noise
And it is situtied in village and creating lots of problem village people.
It is creating disease to our health and lots people are suffering from that.
So i request you to plz bring that company tower....
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M
mukeshgogna
from Nurmahal, Punjab
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refund of security deposit

Address:Shahid Bhagat Singh Nagar, Punjab, 144514

Hello Sir,

My name is Mukesh Gogna. I was a previous customer of BSNL with telephone number[protected] with Broadband services as well as telephone services. I used this facility for more than 1 year. Due to the less attentive service I had requested them to disconnect my connection after clearing all the dues. At the moment, the service is disconnected for more than 2 years.

My concern is that in order to...
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K
KIRITKUMAR KIRITKUMAR
from Mumbai, Maharashtra
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non receipt of deposit amt

Address:Rajkot, Gujarat, 360001

I had disconntected my landline no [protected] of rajot on 30/12/2018 and surrendered telephone instrument too. Till today i did not receive my refund of rs 2150/- evern after repeated requests. Please arrange proceed to credit the amt.in my bank ac full detail of my bank sb ac is already mentioned in my application.

No other alternate to lodge the complain to consumer court.

With regards
Kiritkumar shantilal...
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Sinojo games is automatically activated in my mobile no. [protected]. I've not done any request to activate these useless things. Bsnl starts deduct illegitimate balance from my sim. Customer care no. Not connected to register complaint. Finally i request for portability of sim, then customer care contact me to know why i requested for mobile portability, i explain all things then they replied they are unable to deactivate the service, infact...
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R
rajinder bindra
from Maler Kotla, Punjab
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non payment of deposit for landline

Address:160062

My landline number 2270406 was permanently closed on 26/07/2018 and the telephone set was also deposited same day vide store slip 466 dated 26/07/2018.
Inspite of frequent personal contacts with the accounts department i have not received the refund amount even though more than six months have passed.

Request look into the matter & expedite the refund.
Thanking you
Rajinder singh bindra...
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V
vattikuti
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signal /network issue

Address:Pune, Maharashtra

People are not able to call me and i cant make any calls due to network problem most of the times... Dont even get any messages and even otp also getting after couple of hours.
Have raised 3 complaints so far but no proper respons from bsnl support team.
Andhra bsnl team saying as i am staying currently in pune they cant help.
Pune support team said as sim belong to andhra i need to connect with andhra support team.br...
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H
hariharabehera
from Vadodara, Gujarat
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incoming call, sms facility of my mobile was withdrawn

Address:Vadodara, Gujarat, 390013

Respected sir,
I am harihara behera, retired defence airforce officer residing at a/507, vrajdham society, jambua jakatnaka, makarpura, vadodara, gujarat-390013. I am a regular mobile user of bsnl cell one excel prepaid services since 2005 to till date. My mobile no. Is [[protected]]. Since than i am regularly using the cell one excel prepaid services and automatically from 10 january 2019 incoming call, sms facility of my mobile was...
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P
prasanthrohini
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deposit no refund

Address:629161

Dear sir,

I disconnected my bsnl landline telephone before 1 year, when i submit application for disconnect my connection there officers told me to pay all extra bill up to date and i paid and u will recive your deposite with in 3 month now its more than 1 year still not recive wn i contact our branch they just tell me to contact customer care number still no update

Land line number[protected]
Name...
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P
PL.Ramanathan
from Coimbatore, Tamil Nadu
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partiality behaviour

Address:Nagapattinam, Tamil Nadu

I am ramanathan ([protected]) aged 70 years while attended bsnl office at mayiladuthurai on[protected] to port two mobile nos of other network to bsnl, i was forced to spend two days for this work due to the partiality tendency of mr. Anandan who was one of the clerks there without doing his proper work engaging those persons with and by whom he may be acquainted and benefited who were sitting in the office here and there to have service earlier...
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S
swarnaashok
from Kandukur, Andhra Pradesh
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pre-paid mobile service (andhra pradesh)

Address:516329

I have my bsnl sim activated yesterday in the evening. I have recharged my sim with annual unlimited internet plan 1699.
I am not able send any sms to any of the number.
I am not able to use data services as i need to send an sms for activating data services on my mobile number..
It is like wasting my money where i have recharged for message and data services but i can't use services....
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M
majeshalappuzha
from Neyyattinkara, Kerala
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3g net connection problem of bsnl in alappuzha

Address:Alappuzha, Kerala, 688011

My name is majesh. R. From alappuzha kerala. Am holding a 3g handset with bsnl 3g connection. Now my handset is not getting 3 g net work. The bsnl had converted the 3 g to4 g now. So my hadset is working with 2 g only. I cannot replace the set. Please give the instruction to bsnl officers to maintain 3g in alappuzha town. We are paying the net charge and getting 2 g. Its totally foolishing the customers. Please take urgent action. Hope this...
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J
JERIN D JOY
from Bengaluru, Karnataka
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vas activation and balance deducted

I have a bsnl prepaid mobile which has been charged unnecessarily for service i have not opted. This is the second time this problem is happening and rs. 30 has been deducted each for these services to which i have never subscribed. The last incident occured on 26th january, 2019. Please refund the amount to my account and please never activate any of these value added services on my number without activation....
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