Bharat Sanchar Nigam [BSNL] Complaints & Reviews

On 24-jan-2019, bsnl charged rs.10 for automatic subcribing voice chat service for 5 days. So, i called to customer care and unable to speak. Customer care service like old damaged tap record. After 5 days, they renewed that service for additional rs.10 deductions. Again i called to customer care and unable to speak. After 5 days, they renewed again that service for additional rs.10 deductions. Again i called to customer care and no satisfactory reply from that side. Just they are unsubscribed that service. But they are refuse the refund. They are told that amount went to third party and bsnl not responsible for this.

On 07-feb-2019, bsnl charged rs.15 for automatic subcribing confession service for 10 days. So, i called to customer care on same day and unable to speak. Again i called on 08-feb-2019 and unable to speak. Then again i called on 09-feb-2019 8 a. M. Customer care executive told me that call back after 2 hours. So, i tried to contact customer care executive after 2 hours. Till now unable to contact.

On past, private networks are cheating people with these activities. But bsnl are genuine on those days.

Nowadays private networks are genuine. But bsnl are cheating people with these activities.

If you want money, directly contact with me. Otherwise u can beg from others openly. Don't cheat people with these activities.

I[censored] did not able to compete with your competitor in india, please you better close bsnl mobile services.

By

Bharathi m

I lost my phone in which the sim of BSNL is their in the Allahabad, kumbh, its a white colour phone of samsung .
I really want to block my number so that no one can mususe that number or wrong information cannot send in the wrong hands, so i requst to block my sim, i already file a FIR fir that.
Phone number [protected]
Plz block this as soon as possible.

Dear sir,

Today i went to the bsnl office near my locality the 2nd time to report the same complaint which i have reported earlier that resulted in no action from the office. But they said they could not sent any workers because they are not available. Then i asked when can you sent. She said i don't know we will sent when it is available. This kind of behaviour really made me angry. I couldn't say anything but to leave. This made me realize that why government owned firms are getting diminished. This kind of workers who doesn't care about their customers will bring those forms into destruction. I decided to quit bsnl but as a last try i am writing this. I hope you to enquire about the issue a take necessary steps
Thank you.

Cheque no. 965128 dated 24 aug, 2018 for rs.3246 was returned by the postman of our area.
This refund was against bsnl tel no.[protected] disconnected on 15 march, 2018.
My new tel. Is[protected].
You are requested to expedite the re-issue of the cheque for rs. 3246.00 and send it to maj. Surinder lal vig., a-7, moghul garden, lane -5, koregaon park, pune 411001.
An early action shall be appreciated.

They intentionally cut off broadband services and the customer has to file complain 5-6 times a month. This is a joke for these guys. They are trained in troubling customers. The complaint department also doesn't help much. Just good with collecting bills and putting extra charge on the customers bill. This is the 4-5 th time of my complaint in the month. The damn manager also doesn't come on the call when asked to.

Dear sir,

Kindly disconnect the broadband facility on my landline no.[protected] with immediate effect as it is no longer required for me. Account number [protected]. Every month we are paying the bill amount approx. Of rs. 1755.84 and not getting the internet service for the last one year. We are totally depended on airtel & reliance jeo. Therefore the bsnl service is a white elephant for me and the bill amount is also very high.

In view of the above please disconnect broad band facility on my landline no.[protected] with immediate effect.

Thanks & regards...
V. Someswara rao
49-14-16 & 17,
Flat no. 401 (Tf-1)
Vasundara castle
Lalitha nagar
Visakhapatnam - 530 016.

I am receiving sms (S) from bsnl like stating

Watch hot entertainment videos click http://14.142.118.20/?uid=197&promotion http://14.142.118.20/?uid=211&promotion http://14.142.118.20/?uid=210&promotion

From
Bt-beesms

I request bsnl to take necessary action for blocking such messages.

I don't understand how bsnl could send such vulgar messages.

Children may spoil in just one click.

From yesterday my prepaid sim card is not working. My hand set is okay. My number is[protected] no network signal appears on the hand set screen. Other sim cards are perfectly working in the same particular hand set. My sim card when used in a different hand set the same result received. Other bsnl sim cards used in same location work perfectly. Please help.

Hungama services has been activated without my knowledge and permission.in bsnl bill, monthly rs.410 has been charged. I don't need that hunagama services. We are not using that services. Last month only we came to know that hungama services has been activated. So, i want to immediately deactivate the hungama services. So, please deactivate the hungama services as soon as possible.

I am ramesh. S from bangalore location, area is varthur.
I have applied for new landline connection with broadband. Order number is[protected].
Still now not given new connection to my home. Please do refund my money.
Multiple times i was spoken with murthy bangalore (+[protected]
He is not responding any thing.

Neft money transfer :

Transaction date : 31-october-2018
Transaction reference id : [protected]
Transaction amount 1, 091

I have transferred amount rs.1, 091 to below bank account. Please do refund.
Bank name: karnataka bank ltd.
Account name: master internet services
Account number: [protected]
Ifsc code: karb0000062
Branch : 062 minerva circle, bengaluru
163 rajeshwari complex
V v puram bangalore

Please refund my money.

From last five days no internet from bsnl and i try to contact them but no one responding and i try trough twitter also still no one respond

Customer Id : [protected]
First they say your landline is problem after i fixed it they said wires are problem and again fixed it and again they said just disconnect your landline and use only boardband even doing these ### im still facing problem
if possible make my money back to me instead of throw in ocean

It's been more then a year that our town is facing regular internet cutoff
There are some days we get only 4-5 hours of connectivity
Thr officials say it's due to road development with cause the fiber to cut.
If that's so we should be get subsidy for just using half or none of there services.
At last it would be my humble request to look in to the matter

Hi,

My bsnl telephone no. Is[protected] &[protected], i had paid both bill amount of 1401 rs. & amount of 640 rs. On dated. 20/11/2018, time. 13:23:20 via india post office in miyagam karjan, city. Baroda, gujarat, pincode. 391240, invoice no. Sl[protected] but still my both bsnl amount was not credited in my bsnl account.

Almost 73 days was finished, kindly check this matter & solve it..

I had attached receipt of of both bsnl payment with this mail.

My mobile no. Is [protected]

Sir i submit my documents with photograph to port my mobile number to bsnl about 10 days ago at ambala city with port code ah952932 expiry date[protected] mob number [protected] but i feel sorry that your deptt failed to port the same. I request your good self to please port the same before[protected] as my incoming calls will block on[protected].

Nitin bajaj
Ambala city

I am complaining about the tower of company in our area. The tower is front of my house and close to my house it creating to much problem. It creating problem to our family health and making lot of noise
And it is situtied in village and creating lots of problem village people.
It is creating disease to our health and lots people are suffering from that.
So i request you to plz bring that company tower.

Hello Sir,

My name is Mukesh Gogna. I was a previous customer of BSNL with telephone number[protected] with Broadband services as well as telephone services. I used this facility for more than 1 year. Due to the less attentive service I had requested them to disconnect my connection after clearing all the dues. At the moment, the service is disconnected for more than 2 years.

My concern is that in order to...

I had disconntected my landline no [protected] of rajot on 30/12/2018 and surrendered telephone instrument too. Till today i did not receive my refund of rs 2150/- evern after repeated requests. Please arrange proceed to credit the amt.in my bank ac full detail of my bank sb ac is already mentioned in my application.

No other alternate to lodge the complain to consumer court.

With regards
Kiritkumar shantilal bagdai
[protected]

Sinojo games is automatically activated in my mobile no. [protected]. I've not done any request to activate these useless things. Bsnl starts deduct illegitimate balance from my sim. Customer care no. Not connected to register complaint. Finally i request for portability of sim, then customer care contact me to know why i requested for mobile portability, i explain all things then they replied they are unable to deactivate the service, infact they see the deduction but unable to stop the service and bsnl games stop link site is not reached.
Stop bsnl games from my mobile no. [protected]

My landline number 2270406 was permanently closed on 26/07/2018 and the telephone set was also deposited same day vide store slip 466 dated 26/07/2018.
Inspite of frequent personal contacts with the accounts department i have not received the refund amount even though more than six months have passed.

Request look into the matter & expedite the refund.
Thanking you
Rajinder singh bindra

People are not able to call me and i cant make any calls due to network problem most of the times... Dont even get any messages and even otp also getting after couple of hours.
Have raised 3 complaints so far but no proper respons from bsnl support team.
Andhra bsnl team saying as i am staying currently in pune they cant help.
Pune support team said as sim belong to andhra i need to connect with andhra support team.
Can you please allow me to change my network through port or please resolve my issue asap.
[protected] - is the number which i have recently converted from jio to bnsl