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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Apr 30, 2024
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Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 158

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M
Mr Tanmoy
from Kolkata, West Bengal
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wrong deduction several times on bsnl customer care too unprofessional

Address:Bardhaman, West Bengal

My bsnl number 8348*9
Recharged with rs 40 on[protected]
Activated internet barring without data pack service on my number (Sent a massage stop to 1925) as per tri guidelines to stop main balance deduction when internet data get finished after gprs balance consumed all my main account balance deducted wrongly also illegally.
Please refund my valuable balance for goodwill gesture.
Please dont use bsnl servicebr...
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A
arunmozhi2011
from Chennai, Tamil Nadu
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not refund deposit for surrendered my landline no. (0431) 2490267

Address:620004

I surrendered my landline no.[protected] in triuchyrappalli (Tamil ndu) telephone office on 12/06/2018. But till date i have not received my refund. Please advise the proper authority to send my refund deposit immediately.
Ref no also given in a/c department...[protected] dt19/06/18 and till date not getting the ammout...
Pl arrange the and refund...
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Arunmozhi. R...
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D
Devkuanar
from Ranchi, Jharkhand
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account debited but not recharged

Address:Khordha, Odisha, 751002

Sir
I have recharged rs 100 top up on MOBILE NUMBER [protected] via online on dated 23/1/19 from my state bank of india sb account no[protected] ifsc code SBIN0010930. Whichis not topuped in that phone number which was debited from my account but not recharged but another rs 99 recharged from google pay account which was recharged. My rs 100 is still not credited to my account. Topup which i have recharged rs 100 on dtd i.e 23rd...
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Address:New Delhi, Delhi, 110075

Sir i am a retired officer from capf. I am having prepaid mobile no. For the last one year sms are coming on mobile regularly at interval of two weeks to three weeks deducting rs 10/- and rs 15/- from prepaid balance. I have made complaints several times on bsnl cc no -1503. They promised me that deduction will be stopped but nothing done. It is fraud deduction by bsnl workers. What i should do. There is any other no or officer for complaint...
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U
umesh.arora
from Bengaluru, Karnataka
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bsnl landline refund

Address:Rewari, Haryana, 123401

My telephone no.[protected], which i have disconnected and returned at bsnl on 31st jan-2017, please let me now the status. Waiting for your prompt reply.

I have returned it to bsnl. Want to know the status of refund. As almost 2 years has passed. But haven't received any revert,

Sharing my contact number [protected].

Please check and let me know the status....
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Address:110006

I just port my number from idea to bsnl, but i am not getting proper networks in haryana and, in delhi, i didn't get even 2g network. Zero signal in my mobile. Very very very upset. Big disaster is that, i have to wait for three months to port my number again back to other network. I m not able to make contact to anyone. Please help me. [protected]....
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Address:Hyderabad, Andhra Pradesh, 500047

Regret to state that i returned the telephone (Instrument) on 14 august 2018 at their malkajgiri office and the line got disconnected, but regret to state that 4 months past ihave not received the deposit amount till date. My telephone no. 27240705.

Request the concerned authorities to refund the amount immediately.25 1 2019

Thanks and regards,

Varadarajan kasturi...
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A
Anket Kamtekar
from Pune, Maharashtra
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tower network issue

Address:Thane, Maharashtra, 401303

Dear BSNL
i am Anket kamtekar
Chandansaar Virar East 401303.

I port my Airtel Number to bsnl at 19th ja. 2019 ..Today 25th jan 2019 my old sim network has been off ..now i insert new bsnl sim so i couldn't not found network in my area .
I contact to customer care but they say your sim is activated aslo done FRC wait till network visible ..i aslo contact to sim distributor ..he say in chandansaar area...
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B
B K Modak
from Kolkata, West Bengal
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I am complaint about no network service

Address:713130
Website:customer care

I am just port from airtel to bsnl on january 19 but once a month of january two time network are gone my local area katwa. again 22.01.19 to till date are not any BSNL network are Repare or something. i have lunched complain to go another location and lunched a complaint bsnl customer care but there are told me about 3 day its solve but till not solve.

this is not one day matter its about every month provlame.
i am...
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M
Meenu Bhatnagar
from Mumbai, Maharashtra
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landline is dead suddenly.

Address:Thane, Maharashtra, 421301
Website:Landline Dead.

Sir/madam!

Out landline number[protected], is dead from10/1/2019. Dead suddenly without signals, when we picked up the phone, for calling someone talk with relatives, it was dead already, and today's date,[protected] even from front side person also cannot call from his home, everyone is searching where we all are. And asking, why you all are not picked up our phone from landline. So please send someone to search that line....
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V
velamur1
from Chennai, Tamil Nadu
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unable to pay landline bill for the last one week

Address:600017
Website:bsnl website for online payment

I am unable to makonline landline (Individual) bill payment for more than week. It always throws a message that "something has gone wrong, please login after some time".
Please look into the problem. If there is a delay on account of your technical problem, you should not blame customers and charge penalty fo any delay due to your fault.

Thanks,
Srinivasan...
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P
P.A Markose
from Bengaluru, Karnataka
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transaction

Address:Kottayam, Kerala, 686502

I have paid my telephone and broadband bill together.. And i have paid about rs:1541. I also received the receipt for the payment and the confirmation from my bank.. But bsnl is still telling me that our bill has not been paid, also they have blocked my ongoing landline calls and the broadband connection.
I have done the online transaction on
[protected].
Pls help.....
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P
pujalin
from Delhi, Delhi
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deduction of money automatically

Address:Khordha, Odisha, 751016

My balance is getting automatically deducted in bsnl. Please refund back the same in my balance. If not, then do let me know the procedure to get it back more than 100 rs have been deducted till now. Whenever i recharge, balance is reduced in few days. I am not making any calls, nor sending any messages. Neither i am using data pack. Then why the hell is money getting deducted....
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V
Vidyadhar kalyani
from Manuguru, Telangana
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unwanted messages

Address:Mahbubnagar, Andhra Pradesh, 509210

I am getting the unwanted messages from bt-650500, bt 655522, ba 611111, bt 659797, bt 655678, bt 655678, bt 654000 etc., can you please stop sending it? I feel irritated while seeing these messages. Or send the details of the messenger si that i can take legal action against them, these messages are too vulgar,. My number is [protected]

Thank u sir...
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A
Ashu164
from Bokaro, Jharkhand
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not porting my number till date

Address:Ranchi, Jharkhand, 834001

I have given my number [protected] to port from tata docomo to bsnl but it's been around 20 days and my number is not ported yet.
Although docomo has stopped giving their network i am without any service till now.
Bsnl is taking alot of time in acceptance of my port.
What should i do
Plese hello me i am without any service neither docomo. Nor bsnl....
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Address:Hyderabad, Telangana, 5000059

My phone number [protected]. I am in vennila + plan. I am using this mobile number for the past 12 years. So far this type of trouble i have not received.
I recharged through internet banking for rs.550.00 for bsnl mobile number [protected] on 22.01.2019 at 20.00 hrs. Amount debited from bank but
Not credited in phone.
I have to get credited for rs.575.00. But not received any amount in my phone....
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S
Sri Govindaraj
from Tiruchirappalli, Tamil Nadu
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wrong recharge - reg,.

Address:605001

Sir/madam,

I had been wrongly recharge to my relative no. [protected]. Actually he told me to recharge the amount 99/- but i was recharge the amount 98/- so kindly reversal the transaction. The track id no. Is [protected]. Kindly do the needful please.

Kindly do that any way because it is very helpful to my carrier and customer.

Please do the needful. Please....
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V
Venkatesh@70
from Mumbai, Maharashtra
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refund of deposit from bsnl

Address:0251
Website:about refund of my deposit

Sir/madam,
I surrendered my landline number[protected] on july 21, 2018 and also the instrument and got the acknowledgement. Being a senior citizen of 70 years and relocated to pune, i had requested them to clear my refund asap.
Till today i have not received the payment even after seven months. I paid the deposit 40 years back just imagine.

I have contacted the exchange accounts department and was informed...
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R
Ricky Bhambri
from Hoshiarpur, Punjab
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non receipt of superannuation pension

Address:152002

Respected sir
I received ppo number [protected]
Dated 15.10.18
Issued by the senior accounts officer pension
Office of CCA department of telecommunications govt of india
Punjab telecom circle chandigarh
Received through my sbi branch ferozepur on dated 5.12.18 and all the formalities completed including life certificate, account passbook number [protected],
And undertaking under sign...
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I have surrendered my wi max c. P. E. As per details given below:-

Name: u s bisht
Received cpe no. 98f537c670d9
Against wi max a/c no.[protected]
Date : 03.05.2017

It is regret to inform you that despite of my repeated requests the amount has not been refunded till date.

Request for refund the same at the earliest.

U. S. Bisht
C/o sports authority of...
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