Bharat Sanchar Nigam [BSNL] Customer Care

I have made several complaints for my dead landline number[protected] since 25 august 2020 located at bhandara distt maharashtra. Complaint registration numbers are 1) sr # [protected], 2) sr# [protected], 3) [protected]. I receive a message that my complaint is resolved. But till today my phone is dead. I may be adequately compensated by waiver of telephone rental during this period, otherwise i will be forced to apply for disconnection.

I want to port my mobile number from bsnl to airtel for which i am sending port message to 1900. But my request is being denied again and again. I have googled about the same and the solution was to leave a complaint in this forum as bsnl is ignoring our port request.

Please help me port my mobile number.

Thank you.

I've been trying to port my sim to another service provider. Whenever i send a port message to 1900, it always comes out as "could not be processed."

Dear sir/madam,

I am facing broadband issue in bsnl. I already raised one complaint bsnl service person are not response & that complaint not resolve and complaint was closed. Again i raised the complaint still nobody care about this issue.

Problem with bsnl raiya telephone exchange, rajkot office :
Problem 1). Porting bsnl number from kerala circle to gujarat circle.
Employee demanded that i must do recharge of rs. 730 on the spot or he'll not port my number.
He threatened to shut my mobile number.

Problem 2). New internet broadband connection.
Upon approaching, employee & respective officer (Head - branch) both refused to give / allow me to get a broadband internet connection.
(For whom i had wait for 3 hours to meet - he was not in office & upon arrival he was talking to relatives about their kids & how's the food & stuff).

I only live 500 meters from this office & he demanded that i bring other 9 broadband connection requests then only they will provide connection.

When i sent a msg to get upc on my bsnl sim it always reply upc cannot be generated for the reason - there are subsisting contractual obligation with your service provider.

I have requested for bsnl ftth broadband connection a week back but still its not provided, i am followingup everyday still they are just postponing it everyday.

Dear sir,
My name is jyothikumar raghavan pillai. I am holding bsnl prepaid mobile no:[protected], this number stopped working from september 1st onwards. I am working in uae, this mobile number is linked with adhar and my all personal record. I am totally stuck. I urgently required this number active. I am not able to collect this sim personally from your office because i am in uae
Please provide a new sim and i will be authorized by my representative to collect the sim from your office.
I am waiting for your reply urgently
Thanks and regards
Jyothikumar raghavan pillai
[protected]@gmail.com
[protected]I am not available, my mother will attend the call)

This is to bring your notice to that fact that we have severe issues with network in our area.
Location: kerala, idukki district, thodupuzha pin: 685608
Bsnl sims doesn’t have range here and we make use of landline for our day to day needs.
Due to poor network, we took bsnl broadband too and the average speed is 1.3 mbps, which is quite unsatisfactory.
Online classes and work from home basically requires a good network. Please do the needful.

The bsnl not resolved complaint phone. The bsnl not sure give caller id phone to all.

I have not received deposit money and advance money paid for telephone and broadband bill, I have ported my number but did not receive advance money

I am rajesh sharma s/o late shivprasad sharma from polay kalan, dist. Shajapur, m. P. I am a lecturer in govt school and my father was a retired govt school principal. From the last 20 years bsnl has rented from us 4 rooms in our premises.5 years back on the request of bsnl executives, a tower was also allowed to be constructed in our premises based on a 5 year agreement. Apart from this power generator is also installed in our premises by bsnl but bsnl has stopped paying rent from the last two years and we haven't received a single rupee as rent from them for the last two years.in total bsnl has rented out an area of 1500+ sq. Ft from us. My father who was a senior citizen has complained a dozen of times in shajapur office regarding the same but it was of no effect. Since the agreement related to tower has also ended and bsnl has not paid us any rent from last two years, we are registering our complaint here to either compel bsnl to pay the rent or remove its office and tower after paying our rent till now.

Message is not being sent to 1900 "port phone_number" on multiple attempts. I need to change my operator.

In march 2020, i applied for a bb connection. This was never installed. But astonishingly i received a bill for bb charges. I objected and asked the g m telephones, amritsar to correct the bill. No action taken. I have again received the bill for wit bb charges. My telephone number is[protected]. I am a lawyer. If such highhandedness is being experienced by me i wonder the treatment meted out to a common man.