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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Apr 17, 2024
Complaints 15953
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Bharat Sanchar Nigam [BSNL]
Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
415
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 16

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H
hansraj91
Dec 24, 2022
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PORT code upc not receiving

Address:civil lines 01, opposite govt hospital

Request for UPC for your mobile no. [protected] could not be processed.Please retry after some time....
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A
Arooj khan
Dec 22, 2022
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Not receiving UPC from 1901

Bharat Sanchar Nigam [BSNL] — mobile number port. not received upc

Afroz Khan
from Balrampur, Uttarpradesh
DEC 22, 2022
I am getting the following message from bsnl in connection with mnp.

Your request for upc has been delayed. Please wait while your request is being processed.

Request for upc for your mobile no. 78xxxxxxxx could not be processed. Please retry after some...
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J
Japjot sifh
Dec 22, 2022
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Risk to life

Address:Chandigarh sector 21 h no.1031

Damaged pole, hanging can cause loss of life and property.
please remove the same
Pole in front of house no 1031 sector 21 ;b
Chandigarh
pin.160022...
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J
Japjot sifh
Dec 21, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Risk of loss of life and property

Address:chandigarh

Dear Sir/ma'am
There is pole in front of my house which is about to fall any time .I am a resident of Chandigarh, sector 21 b house no.1031
pin code 160022.
Please it is a matter of life and death as it can fall any time .
before any mishape happens plses do the needful.
I cannot describe the urgency of the matter.

Regards
Japjot Singh
phone no.[protected]....
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V
Vicky455
from Shimla, Himachal Pradesh
Dec 21, 2022
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Recharge successful but plan not reflecting in account

Address:India

I have recharged my number with data pack.The recharge was successful but the plan didn't activate.I have contacted bsnl customer care but they can't help.So please activate my plan or give my refund back.
Number detail is in screen shot....
+1 photos
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K
khanna1973
Dec 20, 2022
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BSNL pole dismantle

Address:111A/403 80FT ROAD ASHOK NAGAR KANPUR 208012

It is easy to tell power lines apart from these types of lines - power lines are always higher up on the pole, they always have insulators, and they do not touch other lines. Cable and telephone lines are located further down the pole and are directly attached to power poles without insulators.

But we have too old and too dangerous telephone poles used for hanging high tension wires on the 80 Feet Road in front of our building...
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D
DebmalyaMukherjee
Dec 20, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not getting UPC code to port out of BSNL

Hi,
I am not receiving my upc code after sending "PORT [protected]" to 1900,
I am receiving messages as:

UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.

I have already connected with customer care regarding the issue before, and they asked me to wait for 72 hours. But it was of no use,...
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A
Albina Ros
Dec 17, 2022
Dec 31, 2022
This thread was updated on Dec 31, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharged but in mobile not reflecting

Emergency recharge was done but recharge is not successful. Kindly refund or activate this plan......
+1 photos
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T
Tanay Basak
from Kolkata, West Bengal
Dec 16, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Kolkata Circle Porting Code Generation

I am getting the following message from bsnl in connection with mnp.

Your request for upc has been delayed. Please wait while your request is being processed.

Request for upc for your mobile no. 98xxxxxxx could not be processed. Please retry after some time.

Contacted customer care. The reply was that BSNL doesn't have any problame regarding the same.

Asked to register the complaint...
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D
dd.Sharma
Dec 14, 2022
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Request for UPC

Address:karnataka

I have tried to generate UPC number 5 times, but every time getting below 2 messages

1) Your request for UPC has been delayed. Please wait while your request is being processed.

2) Request for UPC for your mobile no. 91xxxxxxxx could not be processed. Please retry after some time...
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A
Annabsenapati
from BARIPADA, Odisha
Dec 13, 2022
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UPC cannot be generated as there are subsisting contractual obligations

Address:Odisha

Honourable consumer complaints,
Please help me from getting my UPC number. I tried to generate UPC code for port my number at least two month my money is deducted over two month but nothing happens I call customer care and go to bsnl office but nobody help me out....
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K
kiran gangadhar
from Hyderabad, Telangana
Dec 8, 2022
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Request for UPC couldn't be processed

Address:Bangalore

I have tried to generate UPC number 5 times, but every time getting below 2 messages

1) Your request for UPC has been delayed. Please wait while your request is being processed.

2) Request for UPC for your mobile no. 90xxxxxxxx could not be processed. Please retry after some time.

I have also tried to contact in BSNL customer care and asked what is the issue and when it will be resolved? but got...
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M
Manikandan Sr.
Dec 6, 2022
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Address is not correct in the bill

I have shifted my BSNL broadband connection to new location with help of BSNL representative of my area. Even after three months, address in bill is not updated with new location....
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A
a_ilan
Dec 5, 2022
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Exorbitant Charges for SMS

Address:12-A Cross, Indira Nagar First Stage

For decades : BSNL is still charging Rs.1.20 per SMS : even in the whatsapp era. They are absolutely guilty-free for such stupid pricing...
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V
V. Sasi Kumar
from Ernakulam, Kerala
Dec 5, 2022
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Recharge failed but amount deducted from my bank account

Address:india

I tried to recharge my bsnl number [protected] via bsnl online portal.. but failed but cash has been deducted from my account... i know about the refund and all. but the problem is that, my transaction is showing as success .. The amount was 397. and transaction ID is TXE[protected] Thank you.....
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A
akappadath
from Secunderabad, Telangana
Dec 5, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Continuous billing even after discontinuation of service

Address:303, Cresent Harmony Apts., Officers Colony, RK Puram, Secunderabad 500056

Good Evening,

I am writing to complain about the continued billing by BSNL even after services were discontinued. My mother had a land line[protected] and internet service from BSNL. Both services were discontinued in August 2022, instruments surrendered to BSNL and acknowledgements were obtained from BSNL.

However, BSNL continues to recover monthly charges through ACH from the bank from Aug 2022 till date...
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M
Mohd Tousif
from Aligarh, Uttar Pradesh
Dec 3, 2022
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BSNL SIM Card issue

Address:Kharadi Pune

Hi team
My BSNL number [protected] (TN zone) have stopped working from last 3-4 days. It's active since I am regularly recharging it. Please rectify it asap....
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M
Manikandan Gurumoorthy
from Chennai, Tamil Nadu
Dec 3, 2022
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O/G Barred

My Landline#[protected] Outgoing has been blocked due to non payment of October 2022 bill RS. 388/- however my landline was dead due to cable issue for more than 15 to 20 days during the month of October 2022. I have already escalated multiple emails regarding this to BSNL and they have accepted to adjust October 2022 bill however my bill was not yet adjusted. As of now my bill was not yet adjusted. I am unhappy with BSNL service provider....
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My bsnl number is [protected].. suddenly a few days ago, it stopped working.. when I called the customer care, I was told to go and take a new sim card with the same number as the sim card was originally taken many years ago.. So, i went to a local bsnl office and took a sim card with the same number.. now there is only incoming facility, no outgoing facility, and no messages can be received or sent.....
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Address:Bsnl osmanabad
Website:Indiatab

Rs.141 recharge bsnl mobile unsuccessful date.4/10 /2022 .payemt not recived...
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