Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Sir/madam,

I had been wrongly recharge to my relative no. [protected]. Actually he told me to recharge the amount 99/- but i was recharge the amount 98/- so kindly reversal the transaction. The track id no. Is [protected]. Kindly do the needful please.

Kindly do that any way because it is very helpful to my carrier and customer.

Please do the needful. Please.

Sir/madam,
I surrendered my landline number[protected] on july 21, 2018 and also the instrument and got the acknowledgement. Being a senior citizen of 70 years and relocated to pune, i had requested them to clear my refund asap.
Till today i have not received the payment even after seven months. I paid the deposit 40 years back just imagine.

I have contacted the exchange accounts department and was informed that the papers have gone for payment in the month of september 2018 and still lying unpaid.
I registered my grievance vide docket number mhr/co/2018/14417 dated[protected] but no use.

Now bsnl customer care is not even picking up my telephone. Wow what a great service.

Next step will be a letter to pmos office and i&b minister.

Thanks and hope i will get my refund soon.
T. S. Venkateswaran
[protected]

Respected sir
I received ppo number [protected]
Dated 15.10.18
Issued by the senior accounts officer pension
Office of CCA department of telecommunications govt of india
Punjab telecom circle chandigarh
Received through my sbi branch ferozepur on dated 5.12.18 and all the formalities completed including life certificate, account passbook number [protected],
And undertaking under sign of the notary.
And ppo copy submitted to the bank on dated 6.12.18. I smt ravinder kaur have retired on dated 31.8.18 but still no any pension credit to my account by the sbi branch ferozepur Cantt, Bazar number 2. Ifsc code of branch is 50627.
Therefore you are requested that the same may please be drawn and credit to my account. Without pension I m suffering. And action may be taken against the defaulter and panel interest may also be credited to my account
Thanking you

I have surrendered my wi max c. P. E. As per details given below:-

Name: u s bisht
Received cpe no. 98f537c670d9
Against wi max a/c no.[protected]
Date : 03.05.2017

It is regret to inform you that despite of my repeated requests the amount has not been refunded till date.

Request for refund the same at the earliest.

U. S. Bisht
C/o sports authority of india
Sarojini nagar
Kanpur road, lucknow - 226008
Mob no. [protected]

I tried to send port message to 1900 from my BSNL number by using format port to port to jio. How ever the messages are not being sent, it shows sending failed. I have tested sending messages to other numbers and it works but messages sent to 1900 are being blocked. I have talked to idea customer care who repeatedly states that they couldnt find any reasons why port messages wouldnt be delivered. Please help...

Since few days I'm having issues with the 3g data. Inside house the network is nil. And sometimes it doesn't even work outside. I contacted customer care also but it doesn't seem to work. I even tried apn settings and also removed the sim and inserted again. I'm facing a lot of problems due to this. I think it's because of less towers here, but it is a government run service and they should not be such issues to customer. Please rectify this issue as soon as possible.

I'm using a bsnl broadband service for past three years. The customer service is pathetic. There is no support provided by them during weekend.

I have a connectivity problem since past one month and raised n number of complaints with the 24/7 customer support. But there is no response for resolution. When i call the number, they say they will take immediate action but the problem is still there.

I'm paying the bill without utilizing the service and i recommend not to go to bsnl for any service based on the bad service experience.

I wonder why the govt owned isp have such a bad service.

Thanks
Sachin

Land phone no.[protected]

To,
General manager
Bharat sanchar nigam limited
Bangalore telecom district
Bengaluru

Regarding: correction of billing address of telephone number[protected]/ customer id: [protected]

Dear sir,

Please refer my telephone number[protected] and customer id [protected]. The pin number of billing address on the telephone bill is incorrect and need correction. Current address is as follows:

Dr. Satish totey
Flat no cb-2-2035, 3rd flo
Sobha jasmine
Outer sarjapur ring road
Ibbalur
Bangalore 560037
Karnataka.

This has to be changed as follows:

Dr. Satish totey
Flat no cb-2-2035, 3rd flo
Sobha jasmine
Outer sarjapur ring road
Ibbalur, bellandur,
Bengaluru-560103
Karnataka

Your early action in this regards will be highly appreciated.

Thanking you

Sincerely yours

Dr. Satish totey

Hello sir/mam

Mera naam ruchita pandey hain lucknow mai lalbhag se hun, humne bsnl ka land line lagwaya tha 2017 main or july 208 tak ka payment bhi jama hain par acanak kharab hone ke wajese humne complain bhi karwaya tha bsnl office main or koi aaj tak nahi aaya... Or bill increase hota ja raha in humne band karne ke liye application likha or land line jama bhi kara diya or bola ki payment maf kar dijiye thoda bohot ho toh de bhi du par 9554 hain or wo log meri koi bhi help nahi kar rahe hin please aap kijiye jaldi se jalidi

I converted 2g sim to 3g. But in the centre of the city, the signal is full and fast internet. But in the last colony of bhupalpally (Krishna colony) has no 3g signal, if we come out (Out of 4, 1 signal bar is showing) and the internet speed is 2kb/s. Please help us.in the district, compulsory signal must be provided. Please make it better.

Address : krishna colony, bhupalpally, jayashankar bhupalpally dist.

Thanks

I am ram parkash. I have lost my wife's mobile.in that mobile my sim has been also lost. I am writing complaint on behalf of her. This sim card and mobile was lost on 16 jan 2019. It was lost during travelling. So kindly register my complaint. Tell me about further actions to be taken so that i can get my sim back or i can clone sim to continue with same number

Date of incident-16jan2019

Client no-[protected]

Description-lost in travelling.

Recently i ported my number [protected] to bsnl but i am not getting signals from 2 days since my number ported i also go to bsnl office phase2 urban estate dugri ludhiana but they didnot resolve my problem also talked very rudely they are not helping they are also not changing my sim my number is 15year old because o[censored]r bad staff i am losing my work fix my number my alternate no.[protected]

The account no is[protected].

Last year june 2018. I disconnected the wimax services and surenderred the wimax instrument at the bsnl office in chalakudy.

I have a refundable deposit of rs3250.
I have submitted all the required documents, application and bank details to the chalakudy office.

It is past 7 months after disconnection, till date i have not received my refundable deposite amount. Please kindly look into this matter and credit the amount to my bank acount the details which i have aleady submitted to the office.
Thanking you
Yours faithfully
Mrs. M. Safeena

Unauthorised money is being deducting from my pre paid mobile several times in the name of services by 57171. I sent a sms stop to 57171 but till now it is continued. I wish to inform you to stop deducting amount from my mobile +91-[protected] with immediate effect other wise i shall be compelled to go to the consumer court and will change the cellone service provider from my mobile.
I have not activated any service and bsnl has no authority to pay.
It is a case of fraud.

Sir, bsnl internet proper work nhi kr raha h humara area kachchi sadak lal darwaza mathura uttar pradesh h. Sir es area m pechle 6month s internet ki speed nhi aa rahi jiski complaint bsnl office m bhut bar ki lekin unhone humari complaint or work nhi kiya. Jiski bajah s area k sbhi bsnl customer ko problem face karni pad rahi h. Apse request karte h ap humari problem ko apni problem samj kr action loge.

Dear sir,

This letter is to inform you that our landline number i.e.[protected] is out of service since a long long back ie. November 2018, we have registered our complain regarding the same many times but we did not get any feedback or revert on the complain. The complain number given to us is [protected].

This is very disappointing to us as many important work gets hamper. Now we are in the month of January still the situation remains same, as a customer this is the most ridicules thing.

Kindly take this into account that, As the service was unavailable since a long back, hence any sort of charges won’t be acceptable.

Kindly look into the matter ASAP and revert.

I had submitted the request to close my connection on 10th dec 2018 (Paid money for complete month). Now, jan month bill has also been generated and today only i got jan'19 month bill.
I had shifted to new location because of which i had asked for disconnection.

In attachment i have added receiving of my application, dec'2018 month payment receipt and jan'2019 month bill.

Please do necessary action.

I have informed the about internet connection several time past six months not working nearing to katpadi, kalputhur area. Bsnl office. I dont like tell this that that but check about my usage i am not satisfied about internet connection please kindly cancel the internet conncection.

Account no.[protected]

Telno.[protected]

Thank you

Peter

My landline number is[protected]
We are receiving bills with an unwanted package hungama since feb 2018, we found it and complained to our nearest bsnl office and no action is being taken so far, at last i sent a mail to [protected]@bsnl.co.in and waiting for the appropriate reply to wave the excess amount charges from us, the total amount up to dec-2018 is rs. 5082.11.

I have surrendered my telephone number[protected] and also deposited the telephone instrument in august, 2017 but as on date i have not received the refund of security deposit and my reminders to the local officials are not heard or replied.

It was also with tremendous difficulty my request for surrender was accepted by the official concerned in bsnl sector 6, faridabad. The reason for surrender was no proper action was taken by the linemen to keep the line in proper working condition for long. On enquiry, even several of my friends in the surroundings also found facing such problem. While in sector 6 fbd. Bsnl office, the official who attended me called the linemen and shouted at him but the linemen also in the same tune replied to the senior officials which shows the arrogence of the officials in bsnl. I had to run between sector 6 to sector 15 main office to complete the formalities. Had it been in any other telephone (Private) provider they would have done everything in a single counter in an air-conditioned atmosphere within few minutes. Bsnl officials are hell bent to destroy the image may be with the alliance with the private operator.

In front of the sector 6 faridabad office there is a sign in the wall which shows "invester grievences" but when i went close to it, i found it to be the toilet, and none of the officials bother to change it till then.

Viji venugopal
3127-a sector 3
Faridabad 121004
Mob : [protected]